Cybersecurity

CelcomDigi convergence project earns ZTE top 5G service honour

ZTE has won the Best Mobile/5G Service Innovation award at the 2025 Global Connectivity Awards for its work on Malaysia’s CelcomDigi dual-network convergence. The project integrates network assets across four regions and six operators, marking the largest deployment of its kind in the country.

The company introduced an intelligent, integrated, and connected management model built on big-data platforms for site deployment, optimisation, and value analysis. Eight smart tools support planning, commissioning, and operations, enabling end-to-end oversight of project delivery and performance.

Phase-one results show a 15 percent rise in coverage, 25 percent faster downloads, higher traffic, and a more than 60 percent reduction in complaints. ZTE also deployed AI-based energy-saving systems to reduce emissions and advance sustainability goals across the network.

The project incorporates talent-building measures by prioritising localisation and working with Malaysian universities. ZTE says this approach supports long-term sector resilience alongside near-term performance gains.

CAPACITY’s Global Connectivity Awards, held in Malaysia, evaluate innovation, execution, and industry impact. ZTE states that it will continue to develop new project management models and partner globally to build more efficient, intelligent, and sustainable communications networks.

Would you like to learn more about AI, tech, and digital diplomacy? If so, ask our Diplo chatbot!

ALX and Anthropic partner with Rwanda on AI education

A landmark partnership between ALX, Anthropic, and the Government of Rwanda has launched a major AI learning initiative across Africa.

The program introduces ‘Chidi’, an AI-powered learning companion built on Anthropic’s Claude model. Instead of providing direct answers, the system is designed to guide learners through critical thinking and problem-solving, positioning African talent at the centre of global tech innovation.

An initiative, described as one of the largest AI-enhanced education deployments on the continent, that will see Chidi integrated into Rwanda’s public education system. A pilot phase will involve up to 2,000 educators and select civil servants.

According to the partners, the collaboration aims to ensure Africa’s youth become creators of AI technology instead of remaining merely consumers of it.

A three-way collaboration that unites ALX’s training infrastructure, Anthropic’s AI technology, and Rwanda’s progressive digital policy. The working group, the researchers noted, will document insights to inform Rwanda’s national AI policy.

The initiative sets a new standard for inclusive, AI-powered learning, with Rwanda serving as a launch hub for future deployments across the continent.

Would you like to learn more about AI, tech and digital diplomacy? If so, ask our Diplo chatbot!

Europe ramps up bid for digital independence

European leaders gathered in Berlin for the Summit on European Digital Sovereignty, where France and Germany unveiled a series of major commitments aimed at boosting the EU’s technological autonomy and competitiveness. The event brought together more than 900 policymakers, industry figures, and researchers from across the bloc to outline new measures aimed to reducing reliance on non-EU technologies, strengthening digital infrastructure, and supporting European innovation.

Paris and Berlin identified seven strategic areas for action, including simplifying the EU digital regulation, strengthening competition in strategic markets, and establishing higher protection standards for Europe’s most sensitive data. The two countries also endorsed the expansion of digital commons, backed the rollout of the EU Digital Identity Wallet, and committed to broadening the use of open-source tools within public administrations.

A new Franco-German task force will work on defining what constitutes a European digital service, developing indicators of sovereignty, and shaping policy tools to reinforce strategic sectors, including cloud services, AI, and cybersecurity.

The summit also highlighted ambitions to make Europe a leader in frontier AI by fostering public-private collaboration and attracting large-scale investment. European tech companies pledged over €12 billion for key digital technologies, signalling a strong private-sector commitment to the sovereignty agenda.

German Chancellor Friedrich Merz and French President Emmanuel Macron both praised the progress made, stressing that Europe must shape its technological future on its own terms and accelerate the development and adoption of homegrown solutions.

With political momentum, cross-border cooperation, and significant financial backing, the summit marked one of the EU’s most coordinated pushes yet to build a secure, competitive, and sovereign digital ecosystem.

Would you like to learn more about AI, tech and digital diplomacy? If so, ask our Diplo chatbot! 

Outage at Cloudflare takes multiple websites offline worldwide

Cloudflare has suffered a major outage, disrupting access to multiple high-profile websites, including X and Letterboxd. Users encountered internal server error messages linked to Cloudflare’s network, prompting concerns of a broader infrastructure failure.

The problems began around 11.30 a.m. UK time, with some sites briefly loading after refreshes. Cloudflare issued an update minutes later, confirming that it was aware of an incident affecting multiple customers but did not identify a cause or timeline for resolution.

Outage tracker Down Detector was also intermittently unavailable, later showing a sharp rise in reports once restored. Affected sites displayed repeated error messages advising users to try again later, indicating partial service degradation rather than full shutdowns.

Cloudflare provides core internet infrastructure, including traffic routing and cyberattack protection, which means failures can cascade across unrelated services. Similar disruption followed an AWS incident last month, highlighting the systemic risk of centralised web infrastructure.

The company states that it is continuing to investigate the issue. No mitigation steps or source of failure have yet been disclosed, and Cloudflare has warned that further updates will follow once more information becomes available.

Would you like to learn more about AI, tech, and digital diplomacy? If so, ask our Diplo chatbot!

Eurofiber France confirms the major data breach

The French telecommunications company Eurofiber has acknowledged a breach of its ATE customer platform and digital ticket system after a hacker accessed the network through software used by the company.

Engineers detected the intrusion quickly and implemented containment measures, while the company stressed that services remained operational and banking data stayed secure. The incident affected only French operations and subsidiaries such as Netiwan, Eurafibre, Avelia, and FullSave, according to the firm.

Security researchers instead argue that the scale is far broader. International Cyber Digest reported that more than 3,600 organisations may be affected, including prominent French institutions such as Orange, Thales, the national rail operator, and major energy companies.

The outlet linked the intrusion to the ransomware group ByteToBreach, which allegedly stole Eurofiber’s entire GLPI database and accessed API keys, internal messages, passwords and client records.

A known dark web actor has now listed the stolen dataset for sale, reinforcing concerns about the growing trade in exposed corporate information. The contents reportedly range from files and personal data to cloud configurations and privileged credentials.

Eurofiber did not clarify which elements belonged to its systems and which originated from external sources.

The company has notified the French privacy regulator CNIL and continues to investigate while assuring Dutch customers that their data remains safe.

A breach that underlines the vulnerability of essential infrastructure providers across Europe, echoing recent incidents in Sweden, where a compromised IT supplier exposed data belonging to over a million people.

Eurofiber says it aims to strengthen its defences instead of allowing similar compromises in future.

Would you like to learn more about AI, tech and digital diplomacy? If so, ask our Diplo chatbot!

OpenAI accelerates enterprise AI growth after Gartner names it an emerging leader

The US tech firm, OpenAI, gained fresh momentum after being named an Emerging Leader in Generative AI by Gartner. The assessment highlights strong industry confidence in OpenAI’s ability to support companies that want reliable and scalable AI systems.

Enterprise clients have increasingly adopted the company’s tools after significant investment in privacy controls, data governance frameworks and evaluation methods that help organisations deploy AI safely.

More than one million companies now use OpenAI’s technology, driven by workers who request ChatGPT as part of their daily tasks.

Over eight hundred million weekly users arrive already familiar with the tool, which shortens pilot phases and improves returns, rather than slowing transformation with lengthy onboarding. ChatGPT Enterprise has experienced sharp expansion, recording ninefold growth in seats over the past year.

OpenAI views generative AI as a new layer of enterprise infrastructure rather than a peripheral experiment. The next generation of systems is expected to be more collaborative and closely integrated with corporate operations, supporting new ways of working across multiple sectors.

The company aims to help organisations convert AI strategies into measurable results, rather than abstract ambitions.

Executives described the recognition as encouraging, although they stressed that broader progress still lies ahead. OpenAI plans to continue strengthening its enterprise platform, enabling businesses to integrate AI responsibly and at scale.

Would you like to learn more about AI, tech and digital diplomacy? If so, ask our Diplo chatbot!

Report calls for new regulations as AI deepfakes threaten legal evidence

US courtrooms increasingly depend on video evidence, yet researchers warn that the legal system is unprepared for an era in which AI can fabricate convincing scenes.

A new report led by the University of Colorado Boulder argues that national standards are urgently needed to guide how courts assess footage generated or enhanced by emerging technologies.

The authors note that judges and jurors receive little training on evaluating altered clips, despite more than 80 percent of cases involving some form of video.

Concerns have grown as deepfakes become easier to produce. A civil case in California collapsed in September after a judge ruled that a witness video was fabricated, and researchers believe such incidents will rise as tools like Sora 2 allow users to create persuasive simulations in moments.

Experts also warn about the spread of the so-called deepfake defence, where lawyers attempt to cast doubt on genuine recordings instead of accepting what is shown.

AI is also increasingly used to clean up real footage and to match surveillance clips with suspects. Such techniques can improve clarity, yet they also risk deepening inequalities when only some parties can afford to use them.

High-profile errors linked to facial recognition have already led to wrongful arrests, reinforcing the need for more explicit courtroom rules.

The report calls for specialised judicial training, new systems for storing and retrieving video evidence and stronger safeguards that help viewers identify manipulated content without compromising whistleblowers.

Researchers hope the findings prompt legal reforms that place scientific rigour at the centre of how courts treat digital evidence as it shifts further into an AI-driven era.

Would you like to learn more about AI, tech and digital diplomacy? If so, ask our Diplo chatbot!

WhatsApp may show Facebook and Instagram usernames for unknown numbers

WhatsApp is reportedly testing a feature that will display Meta-verified usernames (from Facebook or Instagram) when users search for phone numbers they haven’t saved. According to WABetaInfo, this is currently in development for iOS.

When a searched number matches an active WhatsApp account, the app displays the associated username, along with limited profile details, depending on the user’s privacy settings. Importantly, if someone searches by username, their phone number remains hidden to protect privacy.

WhatsApp is also reportedly allowing users to reserve the same username they use on Facebook or Instagram. Verification of ownership happens through Meta’s Accounts Centre, ensuring a unified identity across Meta platforms.

However, this update is part of a broader push to enhance privacy: WhatsApp has previously announced that it will allow users to replace their phone numbers with usernames, enabling chats without revealing personal numbers.

From a digital-policy perspective, the change raises important issues about identity, discoverability and data integration across Meta’s apps. It may make it easier to identify and connect with unfamiliar contacts, but it also concentrates more of our personal data under Meta’s own digital identity infrastructure.

Would you like to learn more about AI, tech and digital diplomacy? If so, ask our Diplo chatbot! 

SAP unveils new models and tools shaping enterprise AI

The German multinational software company, SAP, used its TechEd event in Berlin to reveal a significant expansion of its Business AI portfolio, signalling a decisive shift toward an AI-native future across its suite.

The company expects to deliver 400 AI use cases by the end of 2025, building on more than 300 already in place.

It also argues that its early use cases already generate substantial returns, offering meaningful value for firms seeking operational gains instead of incremental upgrades.

A firm that places AI-native architecture at the centre of its strategy. SAP HANA Cloud now supports richer model grounding through multi-model engines, long-term agentic memory, and automated knowledge graph creation.

SAP aims to integrate these tools with SAP Business Data Cloud and Snowflake through zero-copy data sharing next year.

The introduction of SAP-RPT-1, a new relational foundation model designed for structured enterprise data rather than general language tasks, is presented as a significant step toward improving prediction accuracy across finance, supply chains, and customer analytics.

SAP also seeks to empower developers through a mix of low-code and pro-code tools, allowing companies to design and orchestrate their own Joule Agents.

Agent governance is strengthened through the LeanIX agent hub. At the same time, new interoperability efforts based on the agent-to-agent protocol are expected to enable SAP systems to work more smoothly with models and agents from major partners, including AWS, Google, Microsoft, and ServiceNow.

Improvements in ABAP development, including the introduction of SAP-ABAP-1 and a new Visual Studio Code extension, aim to support developers who prefer modern, AI-enabled workflows over older, siloed environments.

Physical AI also takes a prominent role. SAP demonstrated how Joule Agents already operate inside autonomous robots for tasks linked to logistics, field services, and asset performance.

Plans extend from embodied AI to quantum-ready business algorithms designed to enhance complex decision-making without forcing companies to re-platform.

SAP frames the overall strategy as a means to support Europe’s digital sovereignty, which is strengthened through expanded infrastructure in Germany and cooperation with Deutsche Telekom under the Industrial AI Cloud project.

Would you like to learn more about AI, tech and digital diplomacy? If so, ask our Diplo chatbot!

Deepfakes surge as scammers exploit AI video tools

Experts warn online video is entering a perilous new phase as AI deepfakes spread. Analysts say totals climbed from roughly 500,000 in 2023 to eight million in 2025.

Security researchers say deepfake scams have risen by more than 3,000 percent recently. Studies also indicate humans correctly spot high-quality fakes only around one in four times. People are urged to question surprising clips, verify stories elsewhere and trust their instincts.

Video apps such as Sora 2 create lifelike clips that fraudsters reuse for scams. Sora passed one million downloads and later tightened rules after racist deepfakes of Martin Luther King Jr.

Specialists at Outplayed suggest checking eye blinks, mouth movements and hands for subtle distortions. Inconsistent lighting, unnaturally smooth skin or glitching backgrounds can reveal manipulated or AI-generated video.

Would you like to learn more about AI, tech and digital diplomacy? If so, ask our Diplo chatbot!