OpenAI services suffer second outage in December

OpenAI’s ChatGPT, Sora, and developer API experienced a significant outage on Thursday, disrupting services for over four hours. The issue began around 11 a.m. PT, with partial recovery reported by 2:05 p.m. PT. By 3:16 p.m. PT, OpenAI stated that Sora was operational, though ChatGPT users might still encounter issues accessing their chat history.

According to OpenAI’s status page, the outage was caused by one of their upstream providers, but the company did not provide further details. This marks the second major outage for OpenAI’s services in December. Two weeks ago, a similar incident attributed to a telemetry service malfunction resulted in a six-hour disruption, a notably longer downtime than usual.

Interestingly, popular platforms utilising OpenAI’s API, such as Perplexity and Siri’s Apple Intelligence integration, appeared unaffected during the outage, as confirmed by their status pages and independent testing. OpenAI is actively working to ensure full restoration of its services while addressing the root causes behind these recurring disruptions.

US export controls on China face key challenges

US strategies to maintain technological leadership over China include a combination of the CHIPS and Science Act and export controls. Secretary of Commerce Gina Raimondo recently underscored the importance of technological innovation over solely blocking China’s advancements, suggesting that maintaining a competitive edge is essential. The CHIPS Act aims to strengthen the US’s economic security, while export controls are designed to protect critical intellectual property.

Combining these policies may be the most effective way to sustain US leadership. Export controls serve to slow China’s technological progress, complementing the domestic benefits of the CHIPS Act. However, ensuring the effectiveness of export controls demands close coordination with supply chain partners. Non-compliance by any party in the supply chain can compromise these efforts.

Expanding export controls beyond advanced technologies to mature processes presents a significant challenge. Managing compliance across numerous companies and countries raises costs and logistical complexity. Additionally, aligning with countries that share economic interests can reduce these difficulties. Collaborative efforts with strategic partners ensure export controls remain effective and sustainable.

The potential relocation of production from Taiwan to mitigate instability in the Taiwan Strait poses another challenge. Working with regions that complement US production goals, rather than those with conflicting interests, will be critical to achieving long-term success in export control implementation.

Woman loses life savings in shocking scam

Elder fraud scams are becoming increasingly sophisticated, as illustrated by a recent case where an 82-year-old woman lost her life savings to criminals posing as the FBI. After depleting her accounts, the scammers coerced her into withdrawing funds via a Bitcoin machine and kept her isolated in a hotel under the guise of ‘protection.’ Despite her family’s intervention, the scammers struck again, convincing her to hand over $20,000 by exploiting false hopes of recovering a promised reward.

Elderly individuals are prime targets for such schemes, often due to their savings, trust in others, and unfamiliarity with modern technology. Fraudsters employ tactics like intimidation, urgency, and psychological manipulation to exploit their victims. According to recent statistics, seniors lose billions annually to scams, with the emotional toll leaving many feeling ashamed and fearful.

To combat these threats, experts recommend verifying unsolicited requests, limiting personal information sharing, using strong security measures, and reporting suspicious activity. Education and vigilance are key to protecting vulnerable individuals and ensuring scammers are outsmarted.

Social media platforms face penalties over child safety

The UK government is intensifying efforts to safeguard children online, with new measures requiring social media platforms to implement robust age verification and protect young users from harmful content. Technology Secretary Peter Kyle highlighted the importance of ‘watertight’ systems, warning that companies failing to comply could face significant fines or even prison terms for executives.

The measures, part of the Online Safety Act passed in 2023, will see platforms penalised for failing to address issues such as bullying, violent content, and risky stunts. Ofcom, the UK‘s communications regulator, is set to outline further obligations in January, including stricter ID verification for adult-only apps.

Debate continues over the balance between safety and accessibility. While some advocate for bans similar to Australia‘s under-16 restrictions, teenagers consulted by Kyle emphasised the positive aspects of social media, including learning opportunities and community connections. Research into the impact of screen time on mental health is ongoing, with new findings expected next year.

India launches AI-driven consumer protection initiatives

The Indian government has launched several initiatives to strengthen consumer protection, focusing on leveraging technology and enhancing online safety. Key developments include the introduction of the AI-enabled National Consumer Helpline, the e-Maap Portal, and the Jago Grahak Jago mobile application, all designed to expedite the resolution of consumer complaints and empower citizens to make informed choices.

The government of India also highlighted the significant progress made through the three-tier consumer court system, resolving thousands of disputes this year. In the realm of e-commerce, major platforms like Reliance Retail, Tata Sons, and Zomato pledged to enhance online shopping security, reflecting the government’s commitment to ensuring consumer confidence in the digital marketplace.

The e-Daakhil Portal has been expanded nationwide, achieving 100% adoption in states like Karnataka, Punjab, and Rajasthan, making it easier for consumers to file complaints online. The Consumer Protection Authority (CCPA) is also drafting new guidelines to regulate surrogate advertising and has already taken action against 13 companies for non-compliance with existing rules.

The importance of these initiatives was underscored at the National Consumer Day event, where key officials, including Minister of State for Consumer Affairs B L Verma and TRAI Chairman Anil Kumar Lahoti, were present. The event highlighted the government’s ongoing efforts to foster a safer and more transparent consumer environment, especially in the rapidly evolving digital landscape.

Japan Airlines restores systems after cyberattack

Japan Airlines (JAL) announced on Thursday that its systems have returned to normal following a cyberattack that disrupted domestic and international flights earlier in the day. The attack, which began at 7:24 a.m., caused malfunctions in internal and external systems, forcing the airline to suspend same-day ticket sales temporarily. The issue was resolved after shutting down a malfunctioning router.

JAL confirmed that no customer data was leaked and there was no damage from computer viruses. The company resumed ticket sales for flights departing on Thursday once the systems stabilised. Meanwhile, ANA Holdings, Japan’s other major airline, reported no signs of a similar attack on its operations.

The incident comes shortly after American Airlines briefly grounded all flights on Christmas Eve due to a network hardware glitch, highlighting ongoing challenges airlines face with system vulnerabilities during peak travel periods.

Google Maps timeline shifts to local storage

Google is introducing major updates to its Maps Timeline feature, shifting towards enhanced privacy by storing location history locally on users’ devices. This change means that any unbacked location history data will be automatically deleted after three months unless users take action to save it. Notifications regarding the update will provide a six-month window to back up data, urging users to preserve personal memories or valuable travel records before permanent deletion.

To save Timeline data, users can utilise Google’s export tools on their devices or through the web. This process allows users to maintain access to their past location history while ensuring it remains private and under their control. However, some users have reported unexpected deletions, emphasising the importance of regular backups to avoid data loss.

These updates are part of the US-based tech giant’s broader efforts to address privacy concerns by limiting the storage of sensitive data on its servers. While this move enhances data security, users are encouraged to take proactive steps to back up important information, explore privacy features like incognito mode, and consider additional tools such as VPNs to protect their online activity.

Ignoring router updates puts millions at risk

A recent survey by Broadband Genie reveals worrying gaps in how users secure their home routers, leaving millions vulnerable to cyberattacks. Over half of respondents admitted they have never adjusted factory settings, while a staggering 86% have never changed the default administrator password, a critical oversight that invites hackers to exploit networks.

Neglecting router security extends to Wi-Fi passwords, with 72% never updating them, and 89% failing to install firmware updates. Default network names, which can expose vulnerabilities, also remain unchanged in most households. With an average home hosting numerous connected devices, failing to monitor network activity adds to the risks.

Experts stress the importance of simple measures like changing passwords, renaming networks, and keeping firmware up to date. Educating users about the dangers of default settings is essential to combat growing cyber threats targeting connected devices.

Mexican cartel scams timeshare owners

The FBI is warning timeshare owners about a telemarketing scam linked to the Jalisco New Generation Cartel, one of Mexico’s most dangerous criminal groups. This sophisticated operation targets individuals, particularly older adults, with offers to buy their timeshares at inflated prices. Victims are tricked into paying fees for taxes, processing, or other fabricated expenses, often losing tens of thousands of dollars.

The scam employs advanced tactics, including impersonation of legitimate businesses and government agencies, as well as the use of fraudulent websites. Call centres operated by the cartel facilitate these schemes, preying on vulnerable individuals while funding broader criminal activities, including drug trafficking. The scammers often re-victimise those they have already defrauded by promising to recover losses in exchange for additional payments.

To avoid falling prey to such fraud, experts advise verifying buyers and companies, avoiding upfront fees, and consulting professionals before proceeding with transactions. Reporting suspicious activity to the authorities is critical in combating these scams and protecting others.

Russia plans platform to tackle crypto crimes

Russia’s central bank has announced plans to develop a new platform to curb illegal financial activities, including unregulated crypto-to-fiat over-the-counter services. Collaborating with Rosfinmonitoring and financial institutions, the initiative aims to track and block suspicious transactions while preventing misuse of banking systems.

The system focuses on individuals known as ‘droppers,’ who exploit bank accounts for illicit purposes such as money laundering, drug trade, and unregulated cryptocurrency exchanges. Currently, monitoring is limited to individual banks, making it challenging to prevent offenders from opening accounts elsewhere. A centralised database is expected to improve information sharing across all financial institutions.

The Bank of Russia has stressed the need for a solution that enforces regulations without causing unnecessary harm to law-abiding citizens. While the project is still in development, no official timeline for its launch has been provided.