Cybersecurity

Apple support scam targets users with real tickets

Cybercriminals are increasingly exploiting Apple’s support system to trick users into surrendering their accounts. Fraudsters open real support tickets in a victim’s name, which triggers official Apple emails and creates a false sense of legitimacy. These messages appear professional, making it difficult for users to detect the scam.

Victims often receive a flood of alerts, including two-factor authentication notifications, followed by phone calls from callers posing as Apple agents. The scammers guide users through steps that appear to secure their accounts, often directing them to convincing fake websites that request sensitive information.

Entering verification codes or following instructions on these fraudulent pages gives attackers access to the account. Even experienced users can fall prey because the emails come from official Apple domains, and the phone calls are carefully scripted to build trust.

Experts recommend checking support tickets directly within your Apple ID account, never sharing verification codes, and reviewing all devices linked to your account. Using antivirus software, activating two-factor authentication, and limiting personal information online further strengthen protection against such sophisticated phishing attacks.

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Safran and UAE institute join forces on AI geospatial intelligence

Safran.AI, the AI division of Safran Electronics & Defence, and the UAE’s Technology Innovation Institute have formed a strategic partnership to develop a next-generation agentic AI geospatial intelligence platform.

The collaboration aims to transform high-resolution satellite imagery into actionable intelligence for defence operations.

The platform will combine human oversight with advanced geospatial reasoning, enabling operators to interpret and respond to emerging situations faster and with greater precision.

Key initiatives include agentic reasoning systems powered by large language models, a mission-specific AI detector factory, and an autonomous multimodal fusion engine for persistent, all-weather monitoring.

Under the agreement, a joint team operating across France and the UAE will accelerate innovation within a unified operational structure.

Leaders from both organisations emphasise that the alliance strengthens sovereign geospatial intelligence capabilities and lays the foundations for decision intelligence in national security.

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Data centre power demand set to triple by 2035

Data centre electricity use is forecast to surge almost threefold by 2035. BloombergNEF reported that global facilities are expected to consume around 106 gigawatts by then.

Analysts linked the growth to larger sites and rising AI workloads, pushing utilisation rates higher. New projects are expanding rapidly, with many planned facilities exceeding 500 megawatts.

Major capacity is heading to states within the PJM grid, alongside significant additions in Texas. Regulators warned that grid operators must restrict connections when capacity risks emerge.

Industry monitors argued that soaring demand contributes to higher regional electricity prices. They urged clearer rules to ensure reliability as early stage project numbers continue accelerating.

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When AI use turns dangerous for diplomats

Diplomats are increasingly turning to tools like ChatGPT and DeepSeek to speed up drafting, translating, and summarising documents, a trend Jovan Kurbalija describes as the rise of ‘Shadow AI.’ These platforms, often used through personal accounts or consumer apps, offer speed and convenience that overstretched diplomatic services struggle to match.

But the same ease of use that makes Shadow AI attractive also creates a direct clash with diplomacy’s long-standing foundations of discretion and controlled ambiguity.

Kurbalija warns that this quiet reliance on commercial AI platforms exposes sensitive information in ways diplomats may not fully grasp. Every prompt, whether drafting talking points, translating notes, or asking for negotiation strategies, reveals assumptions, priorities, and internal positions.

Over time, this builds a detailed picture of a country’s concerns and behaviour, stored on servers outside diplomatic control and potentially accessible through foreign legal systems. The risk is not only data leakage but also the erosion of diplomatic craft, as AI-generated text encourages generic language, inflates documents, and blurs the national nuances essential to negotiation.

The problem, Kurbalija argues, is rooted in a ‘two-speed’ system. Technology evolves rapidly, while institutions adapt slowly.

Diplomatic services can take years to develop secure, in-house tools, while commercial AI is instantly available on any phone or laptop. Yet the paradox is that safe, locally controlled AI, based on open-source models, is technically feasible and financially accessible. What slows progress is not technology, but how ministries manage and value knowledge, their core institutional asset.

Rather than relying on awareness campaigns or bans, which rarely change behaviour, Kurbalija calls for a structural shift, where foreign ministries must build trustworthy, in-house AI ecosystems that keep all prompts, documents, and outputs within controlled government environments. That requires redesigning workflows, integrating AI into records management, and empowering the diplomats who have already experimented informally with these tools.

Only by moving AI from the shadows into a secure, well-governed framework, he argues, can diplomacy preserve its confidentiality, nuance, and institutional memory in the age of AI.

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Singapore and the EU advance their digital partnership

The European Union met Singapore in Brussels for the second Digital Partnership Council, reinforcing a joint ambition to strengthen cooperation across a broad set of digital priorities.

Both sides expressed a shared interest in improving competitiveness, expanding innovation and shaping common approaches to digital rules instead of relying on fragmented national frameworks.

Discussions covered AI, cybersecurity, online safety, data flows, digital identities, semiconductors and quantum technologies.

Officials highlighted the importance of administrative arrangements in AI safety. They explored potential future cooperation on language models, including the EU’s work on the Alliance for Language Technologies and Singapore’s Sea-Lion initiative.

Efforts to protect consumers and support minors online were highlighted, alongside the potential role of age verification tools.

Further exchanges focused on trust services and the interoperability of digital identity systems, as well as collaborative research on semiconductors and quantum technologies.

Both sides emphasised the importance of robust cyber resilience and ongoing evaluation of cybersecurity risks, rather than relying on reactive measures. The recently signed Digital Trade Agreement was welcomed for improving legal certainty, building consumer trust and reducing barriers to digital commerce.

The meeting between the EU and Singapore confirmed the importance of the partnership in supporting economic security, strengthening research capacity and increasing resilience in critical technologies.

It also reflected the wider priorities outlined in the European Commission’s International Digital Strategy, which placed particular emphasis on cooperation with Asian partners across emerging technologies and digital governance.

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Italy secures new EU support for growth and reform

The European Commission has endorsed Italy’s latest request for funding under the Recovery and Resilience Facility, marking an important step in the country’s economic modernisation.

An approval that covers 12.8 billion euros, combining grants and loans, and supports efforts to strengthen competitiveness and long-term growth across key sectors of national life.

Italy completed 32 milestones and targets connected to the eighth instalment, enabling progress in public administration, procurement, employment, education, research, tourism, renewable energy and the circular economy.

Thousands of schools have gained new resources to improve multilingual learning and build stronger skills in science, technology, engineering, arts and mathematics.

Many primary and secondary schools have also secured modern digital tools to enhance teaching quality instead of relying on outdated systems.

Health research forms another major part of the package. Projects focused on rare diseases, cancer and other high-impact conditions have gained fresh funding to support scientific work and improve treatment pathways.

These measures contribute to a broader transformation programme financed through 194.4 billion euros, representing one of the largest recovery plans in the EU.

A four-week review by the Economic and Financial Committee will follow before the payment can be released. Once completed, Italy’s total receipts will exceed 153 billion euros, covering more than 70 percent of its full Recovery and Resilience Facility allocation.

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Poetic prompts reveal gaps in AI safety, according to study

Researchers in Italy have found that poetic language can weaken the safety barriers used by many leading AI chatbots.

A work by Icaro Lab, part of DexAI, that examined whether poems containing harmful requests could provoke unsafe answers from widely deployed models across the industry. The team wrote twenty poems in English and Italian, each ending with explicit instructions that AI systems are trained to block.

The researchers tested the poems on twenty-five models developed by nine major companies. Poetic prompts produced unsafe responses in more than half of the tests.

Some models appeared more resilient than others. OpenAI’s GPT-5 Nano avoided unsafe replies in every case, while Google’s Gemini 2.5 Pro generated harmful content in all tests. Two Meta systems produced unsafe responses to twenty percent of the poems.

Researchers also argue that poetic structure disrupts the predictive patterns large language models rely on to filter harmful material. The unconventional rhythm and metaphor common in poetry make the underlying safety mechanisms less reliable.

Additionally, the team warned that adversarial poetry can be used by anyone, which raises concerns about how easily safety systems may be manipulated in everyday use.

Before releasing the study, the researchers contacted all companies involved and shared the full dataset with them.

Anthropic confirmed receipt and stated that it was reviewing the findings. The work has prompted debate over how AI systems can be strengthened as creative language becomes an increasingly common method for attempting to bypass safety controls.

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Australia launches national AI plan to drive innovation

The Australian Government has unveiled its National AI Plan, aiming to harness AI to build a fairer, stronger nation. The plan helps government, industry, research and communities collaborate to ensure everyone benefits as technology transforms the economy and society.

AI is reshaping work, learning and service delivery across Australia, boosting productivity, competitiveness and resilience. The plan outlines a path for developing trusted AI solutions while promoting investment, innovation and national capability.

Key initiatives focus on spreading benefits widely, supporting small businesses, regional communities and groups at risk of digital exclusion.

Programs such as the AI Adopt Program and the National AI Centre provide guidance and resources. At the same time, digital skills initiatives aim to increase AI literacy across schools, TAFEs and community organisations.

Safety and trust remain central, with the government establishing the AI Safety Institute to monitor risks and ensure the ethical adoption of AI. Legal, regulatory and ethical frameworks will be reviewed to protect Australians and establish the country as a leader in global AI standards.

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Europol backs major takedown of Cryptomixer in Switzerland

Europol has supported a coordinated action week in Zurich, where Swiss and German authorities dismantled the illegal cryptocurrency mixing service Cryptomixer.

Three servers were seized in Switzerland, together with the cryptomixer.io domain, leading to the confiscation of more than €25 million in Bitcoin and over 12 terabytes of operational data.

Cryptomixer operated on both the clear web and the dark web, enabling cybercriminals to conceal the origins of illicit funds. The platform has mixed over €1.3 billion in Bitcoin since 2016, aiding ransomware groups, dark web markets, and criminals involved in drug trafficking, weapons trafficking, and credit card fraud.

Its randomised pooling system effectively blocked the traceability of funds across the blockchain.

Mixing services, such as Cryptomixer, are used to anonymise illegal funds before moving them to exchanges or converting them into other cryptocurrencies or fiat. The takedown halts further laundering and disrupts a key tool used by organised cybercrime networks.

Europol facilitated information exchange through the Joint Cybercrime Action Taskforce and coordinated operational meetings throughout the investigation. The agency deployed cybercrime specialists on the final day to provide on-site support and forensics.

Earlier efforts included support for the 2023 takedown of Chipmixer, then the largest mixer of its kind.

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Fake AI product photos spark concerns for online retailers

Chinese shoppers are increasingly using AI to create fake product photos to claim refunds, raising moral and legal concerns. The practice was highlighted during the Double 11 festival, with sellers receiving images of allegedly damaged goods.

Some buyers manipulated photos of fruit to appear mouldy or altered images of electric toothbrushes to look rusty. Clothing and ceramic product sellers also detected AI-generated inconsistencies, such as unnatural lighting, distorted edges, or visible signs of manipulation.

In some cases, requests were withdrawn after sellers asked for video evidence.

E-commerce platforms have historically favoured buyers, granting refunds even when claims seem unreasonable. In response, major platforms such as Taobao and Tmall removed the ‘refund only’ option and introduced buyer credit ratings based on purchase and refund histories.

Sellers are also increasingly turning to AI tools to verify images.

China’s AI content rules, effective from 1 September, require AI-generated material to be labelled, but detection remains difficult. Legal experts warn that using AI to claim refunds could constitute fraud, with calls for stricter enforcement to prevent abuse.

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