Cybersecurity

Meta criticised for AI-generated adverts scams

Meta has faced criticism after numerous consumers reported being misled by companies using AI-generated adverts on Facebook and Instagram. The firms posed as UK businesses while shipping cheap goods from Asia, prompting claims that scams were ‘running rampant’ on the platforms.

Victims were persuaded by realistic adverts and AI-generated images but received poorly made clothing and jewellery. Several companies, including C’est La Vie, Mabel & Daisy, Harrison & Hayes, and Chester & Clare, were removed after investigations revealed fabricated backstories and fake shopfronts.

Consumer guides recommend vigilance, advising shoppers to check company websites, reviews, and use Trustpilot to verify legitimacy. Experts warn that overly perfect images, including AI-generated shopfronts or models, may signal fraudulent adverts.

Platforms such as Facebook and Instagram are urged to enforce stricter measures to prevent scams.

Meta stated it works with Stop Scams UK and encourages users to report suspicious adverts, while the Advertising Standards Authority continues to crack down on misleading online promotions.

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Coupang breach prompts scrutiny from South Korean regulators

South Korea is examining a significant data breach at Coupang after the retailer confirmed exposure of personal details linked to millions of users. Officials say the incident involves only domestic accounts. Regulators have opened a formal investigation.

Coupang first reported a small number of affected users, then revised its estimate to 33.7 million. The firm states that the leaked data includes names and contact details. It maintains that passwords and payment information remain secure.

Authorities believe the breach may date back several months and may involve an overseas server. Local media reports suspicion of a former employee in China. Investigators are assessing whether safety rules were breached.

The incident adds to a series of cyberattacks on major firms in South Korea this year. Commentators say repeated lapses point to structural weaknesses. Previous breaches at SK Telecom and Lotte Card remain fresh in public memory.

Coupang has apologised and warned customers to watch for scams using stolen information. Regulators pledge to enforce swiftly if violations are confirmed. The case has reignited debate over corporate safeguards and national cyber resilience.

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South Korea retailer admits worst-ever data leak

Coupang disclosed a major data breach on 30 November 2025 that exposed 33.7 million customer accounts. The leaked data includes names, email addresses, phone numbers, shipping addresses and some order history but excludes payment or login credentials.

The company said it first detected unauthorised access on 18 November. Subsequent investigations revealed that attacks likely began on 24 June through overseas servers and may involve a former employee’s still-active authentication key.

South Korean authorities launched an emergency probe to determine if Coupang violated data-protection laws. The government warned customers to stay alert to phishing and fraud attempts using the leaked information.

Cybersecurity experts say the breach may be one of the worst personal-data leaks in Korean history. Critics claim the incident underlines deep structural weaknesses in corporate cybersecurity practices.

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Fraud and scam cases push FIDReC workloads to new highs

FIDReC recorded 4,355 claims in FY2024/2025, marking its highest volume in twenty years and a sharp rise from the previous year. Scam activity and broader dispute growth across financial institutions contributed to the increase. Greater public awareness of the centre’s role also drove more filings.

Fraud and scam disputes climbed to 1,285 cases, up more than 50% and accounting for nearly half of all claims. FIDReC accepted 2,646 claims for handling, with early resolution procedures reducing formal caseload growth. The phased approach encourages direct negotiation between consumers and providers.

Chief Executive Eunice Chua said rising claim volumes reflect fast-evolving financial risks and increasingly complex products. National indicators show similar pressures, with Singapore ranked second globally for payment card scams. Insurance fraud reports also continued to grow during the year.

Compromised credentials accounted for most scam-related cases, often involving unauthorised withdrawals or card charges. Consumers reported incidents without knowing how their details were obtained. The share of such complaints rose markedly compared with the previous year.

Banks added safeguards on large digital withdrawals as part of wider anti-scam measures. Regulators introduced cooling-off periods, stronger information sharing and closer monitoring of suspicious activity. Authorities say the goal is to limit exposure to scams and reinforce public confidence.

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EU members raise concerns over the Digital Networks Act

Six EU member states urged the Union to reconsider the direction of the Digital Networks Act by asking for greater room for national decision-making.

Their joint position emphasised the wish to retain authority over frequency management and questioned proposals that could expand telecom rules into the digital services sector.

An intervention that followed previous debates at the ministerial level, where governments signalled reluctance to introduce new interconnection measures and stressed the need to consider the specific roles of different actors across the value chain instead of applying a single regulatory model to all.

Consumer groups and business organisations voiced further doubts as plans for network fees resurfaced in recent discussions. They argued that earlier consultations had already shown major risks for competition, innovation, and net neutrality, making renewed consideration unnecessary.

The US–EU trade agreement added another layer by including a clause that commits the EU to avoid such fees, leaving open how the Commission will balance domestic expectations with international obligations.

The Digital Networks Act faced an additional setback when the EU’s Regulatory Scrutiny Board delivered a negative opinion about its preparedness. That view disrupted earlier hopes of releasing a draft before the end of the year.

Even so, the Commission is expected to present an updated proposal in January 2026, setting the stage for one of the most difficult legislative debates of the coming year.

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EU-South Korea digital partnership enhances collaboration

The European Union and the Republic of Korea strengthened their digital partnership during the third Digital Partnership Council meeting in Seoul, where both sides emphasised the value of deeper cooperation in advanced technologies.

The discussions focused on how joint research on semiconductors, 6G, AI and quantum technologies can support competitiveness and provide broader economic benefits.

Both sides agreed to continue collaborative work on semiconductor research to advance more efficient chips suitable for AI and automated mobility. Quantum research under Horizon Europe is set to expand through shared expertise and long-term cooperation.

Regulatory alignment on AI will progress through dialogue on conformity assessment results linked to the EU AI Act, supported by joint work on innovation, standardisation and safety evaluation.

Information exchange on emerging data spaces is also expected to grow, with both partners assessing whether a dedicated working group could enhance interoperability.

Cyber cooperation remains a priority, covering threat information sharing, software supply chain security and the safety of connected devices, combined with efforts to strengthen skills and explore new research.

Engagement in international standardisation bodies such as the International Telecommunications Union will continue to support broader global alignment. The two partners plan to meet again in Brussels in 2026 to assess progress.

The partnership reflects broader EU objectives in the Indo-Pacific and supports the goals of the International Digital Strategy.

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Concerns grow over WhatsApp rules as Italy probes Meta AI practices

Italy’s competition authority has launched an investigation into Meta over potential dominance in AI chatbots. Regulators are reviewing the new WhatsApp Business terms and upcoming Meta AI features. They say the changes could restrict rivals’ access to the platform.

Officials in Italy warn that the revised conditions may limit innovation and reduce consumer choice in emerging AI services. The concerns fall under Article 102 TFEU. The authority states that early action may be necessary to prevent distortions.

The case expands an existing Italian investigation into Meta and its regional subsidiaries. Regulators say technical integration of Meta AI could strengthen exclusionary effects. They argue that WhatsApp’s scale gives Meta significant structural advantages.

Low switching rates among users may entrench Meta’s market position further in Italy and beyond. Officials say rival chatbot providers would struggle to compete if access is constrained. They warn that competition could be permanently harmed.

Meta has announced significant new AI investments in the United States. Italian regulators say this reflects the sector’s growing influence. They argue that strong oversight is needed to ensure fair access to key platforms.

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Estonia invests in Germany to strengthen European tech independence

During an official visit to Germany, Prime Minister Kristen Michal joined Saxony’s Minister President Michael Kretschmer to open a new Skeleton Technologies factory near Leipzig, underlining Estonia’s long-term commitment to European technological development.

An investment of 220 million euros that marks the most significant industrial commitment an Estonian company has made in Germany and reflects a shift towards mutual economic engagement.

The factory produces supercapacitors that aim to reduce energy consumption in AI data centres while enhancing the reliability of the power grid.

Michal noted that the relationship between the two countries has entered a new phase, as Estonia is now investing in Germany, rather than only receiving investment. He pointed to Germany’s industrial capacity and Estonia’s digital expertise as complementary strengths.

The project benefited from financial and strategic support through programmes such as EUBatIn, while partnerships with Siemens and Marubeni strengthened the technological foundation of the initiative.

Cooperation between Estonia and Saxony already extends across innovation, microelectronics and digital public services.

Several Estonian technology firms operate in the region, while universities in both countries maintain active collaboration in engineering, IT and business administration. These links continue to grow and support talent, research and industrial development.

The new factory is presented as a practical step towards European technological resilience, as the components used in the supercapacitors are sourced from European suppliers.

Estonian officials argue that Europe must develop and produce key technologies instead of relying on external suppliers. The opening of the plant is seen as the beginning of broader cooperation in IT, green technology, defence and advanced manufacturing.

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Salesforce expands investment in Greece with Greek AgentForce

The presence in Greece is expanding as Salesforce increases its investment and introduces AgentForce in the Greek language.

Salesforce works with major Greek groups such as Motor Oil and OPAP and plans to enter more sectors, including banking and insurance. Senior executives view Greece as a market with strong potential for broader adoption of AI tools.

Executives at the company highlighted growing interest among Greek firms that are already testing or deploying AI agents to support customer services and internal operations.

Robin Fisher, Senior Vice President for the EMEA Growth Markets, noted that the organisation has doubled the number of staff supporting the Greek market over the past two years and intends to continue increasing its investment every three years or sooner.

He also pointed to the presence of Energy Cloud in Greek enterprises and the rapid development of new AI agents for local clients.

The introduction of AgentForce in the Greek language is expected to help companies manage processes more efficiently and support a more profound digital transformation. The initial release covers AgentForce Service and Employee Agent, with broader availability planned for the future.

AgentForce Service operates as a constantly available customer service platform that can be adapted to any sector, offering faster issue resolution and more personalised assistance based on real-time data.

Its design enables full cooperation between employees and AI agents, providing a more effective service model.

Employee Agent functions as a proactive digital assistant that supports staff with daily tasks inside familiar environments, such as Slack or mobile devices. It can manage meetings, assist with onboarding, access internal knowledge and prepare summaries before client discussions.

Salesforce emphasises that the broader rollout of Greek language support will help organisations improve productivity and achieve greater efficiency by combining human expertise with automated capabilities.

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New budget signals Japan’s move to steady tech investment

Japan is moving ahead with an extra budget to support AI and semiconductor development. Officials say shifting funding into regular budgets will offer stability. Parliament is expected to approve the plan quickly after cabinet backing.

The government seeks stable support for industries crucial to economic security. The new budget adds to earlier investments in domestic chip production. Officials aim to avoid delays that have slowed previous industrial programmes.

Japan’s long-running strategy includes support for Rapidus, TSMC’s work in Kumamoto and Micron’s facility in Hiroshima. The extra funding is meant to complement these commitments. Stable annual financing is considered crucial for long-term planning.

A significant portion of the allocation is handled by the Ministry of Economy, Trade and Industry. The plan includes strengthening Nippon Export and Investment Insurance. The insurer is expected to back overseas projects under wider trade agreements.

Japan is also increasing support for critical mineral supplies. Funding will help secure rare earths and expand national stockpiles. Officials frame the combined measures as a shift toward steadier and more resilient investment.

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