Critical infrastructure

Misconfigured database triggered global Cloudflare failure, CEO says

Cloudflare says its global outage on 18 November was caused by an internal configuration error, not a cyberattack. CEO Matthew Prince apologised to users after a permissions update to a ClickHouse cluster generated a malformed feature file that caused systems worldwide to crash.

The oversized file exceeded a hard limit in Cloudflare’s routing software, triggering failures across its global edge. Intermittent recoveries during the first hours of the incident led engineers to suspect a possible attack, as the network randomly stabilised when a non-faulty file propagated.

Confusion intensified when Cloudflare’s externally hosted status page briefly became inaccessible, raising fears of coordinated targeting. The root cause was later traced to metadata duplication from an unexpected database source, which doubled the number of machine-learning features in the file.

The outage affected Cloudflare’s CDN, security layers, and ancillary services, including Turnstile, Workers KV, and Access. Some legacy proxies kept limited traffic moving, but bot scores and authentication systems malfunctioned, causing elevated latencies and blocked requests.

Engineers halted the propagation of the faulty file by mid-afternoon and restored a clean version before restarting affected systems. Prince called it Cloudflare’s most serious failure since 2019 and said lessons learned will guide major improvements to the company’s infrastructure resilience.

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Google enters a new frontier with Gemini 3

A new phase of its AI strategy has begun for Google with the release of Gemini 3, which arrives as the company’s most advanced model to date.

The new system prioritises deeper reasoning and more subtle multimodal understanding, enabling users to approach difficult ideas with greater clarity instead of relying on repetitive prompting. It marks a major step for Google’s long-term project to integrate stronger intelligence into products used by billions.

Gemini 3 Pro is already available in preview across the Gemini app, AI Mode in Search, AI Studio, Vertex AI and Google’s new development platform known as Antigravity.

A model that performs at the top of major benchmarks in reasoning, mathematics, tool use and multimodal comprehension, offering substantial improvements compared with Gemini 2.5 Pro.

Deep Think mode extends the model’s capabilities even further, reaching new records on demanding academic and AGI-oriented tests, although Google is delaying wider release until additional safety checks conclude.

Users can rely on Gemini 3 to learn complex topics, analyse handwritten material, decode long academic texts or translate lengthy videos into interactive guides instead of navigating separate tools.

Developers benefit from richer interactive interfaces, more autonomous coding agents and the ability to plan tasks over longer horizons.

Google Antigravity enhances this shift by giving agents direct control of the development environment, allowing them to plan, write and validate code independently while remaining under human supervision.

Google emphasises that Gemini 3 is its most extensively evaluated model, supported by independent audits and strengthened protections against manipulation. The system forms the foundation for Google’s next era of agentic, personalised AI and will soon expand with additional models in the Gemini 3 series.

The company expects the new generation to reshape how people learn, build and organise daily tasks instead of depending on fragmented digital services.

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Cloudflare outage disrupts leading crypto platforms

Cloudflare experienced a significant network outage on Tuesday, which disrupted access to major cryptocurrency platforms, including Coinbase, Kraken, Etherscan, and several DeFi services, resulting in widespread ‘500 Internal Server Error’ messages.

The company acknowledged the issue as an internal service degradation across parts of its global network and began rolling out a fix. However, users continued to face elevated error rates during the process.

Major Bitcoin and Ethereum platforms, as well as Aave, DeFiLlama, and several blockchain explorers, were impacted. The disruption spread beyond crypto, affecting several major Web2 platforms, while services like BlueSky and Reddit stayed fully operational.

Cloudflare shares dropped 3.5% in pre-market trading as the company investigated whether scheduled maintenance at specific data centres played any role.

The incident marks the third significant Cloudflare disruption affecting crypto platforms since 2019, highlighting the industry’s ongoing reliance on centralised infrastructure providers despite its focus on decentralisation.

Industry experts pointed to recent outages from Cloudflare and Amazon Web Services as evidence that critical digital services cannot rely solely on a single vendor for reliability. Kraken restored access ahead of many peers, while Cloudflare stated that the issue was resolved and would continue to monitor for full stability.

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AI energy demand strains electrical grids

Microsoft CEO Satya Nadella recently delivered a key insight, stating that the biggest hurdle to deploying new AI solutions is now electrical power, not chip supply. The massive energy requirements for running large language models (LLMs) have created a critical bottleneck for major cloud providers.

Nadella specified that Microsoft currently has a ‘bunch of chips sitting in inventory’ that cannot be plugged in and utilised. The problem is a lack of ‘warm shells’, meaning data centre buildings that are fully equipped with the necessary power and cooling capacity.

The escalating power requirements of AI infrastructure are placing extreme pressure on utility grids and capacity. Projections from the Lawrence Berkeley National Laboratory indicate that US data centres could consume up to 12 percent of the nation’s total electricity by 2028.

The disclosure should serve as a warning to investors, urging them to evaluate the infrastructure challenges alongside AI’s technological promise. This energy limitation could create a temporary drag on the sector, potentially slowing the massive projected returns on the $5 trillion investment.

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CelcomDigi convergence project earns ZTE top 5G service honour

ZTE has won the Best Mobile/5G Service Innovation award at the 2025 Global Connectivity Awards for its work on Malaysia’s CelcomDigi dual-network convergence. The project integrates network assets across four regions and six operators, marking the largest deployment of its kind in the country.

The company introduced an intelligent, integrated, and connected management model built on big-data platforms for site deployment, optimisation, and value analysis. Eight smart tools support planning, commissioning, and operations, enabling end-to-end oversight of project delivery and performance.

Phase-one results show a 15 percent rise in coverage, 25 percent faster downloads, higher traffic, and a more than 60 percent reduction in complaints. ZTE also deployed AI-based energy-saving systems to reduce emissions and advance sustainability goals across the network.

The project incorporates talent-building measures by prioritising localisation and working with Malaysian universities. ZTE says this approach supports long-term sector resilience alongside near-term performance gains.

CAPACITY’s Global Connectivity Awards, held in Malaysia, evaluate innovation, execution, and industry impact. ZTE states that it will continue to develop new project management models and partner globally to build more efficient, intelligent, and sustainable communications networks.

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ALX and Anthropic partner with Rwanda on AI education

A landmark partnership between ALX, Anthropic, and the Government of Rwanda has launched a major AI learning initiative across Africa.

The program introduces ‘Chidi’, an AI-powered learning companion built on Anthropic’s Claude model. Instead of providing direct answers, the system is designed to guide learners through critical thinking and problem-solving, positioning African talent at the centre of global tech innovation.

An initiative, described as one of the largest AI-enhanced education deployments on the continent, that will see Chidi integrated into Rwanda’s public education system. A pilot phase will involve up to 2,000 educators and select civil servants.

According to the partners, the collaboration aims to ensure Africa’s youth become creators of AI technology instead of remaining merely consumers of it.

A three-way collaboration that unites ALX’s training infrastructure, Anthropic’s AI technology, and Rwanda’s progressive digital policy. The working group, the researchers noted, will document insights to inform Rwanda’s national AI policy.

The initiative sets a new standard for inclusive, AI-powered learning, with Rwanda serving as a launch hub for future deployments across the continent.

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Outage at Cloudflare takes multiple websites offline worldwide

Cloudflare has suffered a major outage, disrupting access to multiple high-profile websites, including X and Letterboxd. Users encountered internal server error messages linked to Cloudflare’s network, prompting concerns of a broader infrastructure failure.

The problems began around 11.30 a.m. UK time, with some sites briefly loading after refreshes. Cloudflare issued an update minutes later, confirming that it was aware of an incident affecting multiple customers but did not identify a cause or timeline for resolution.

Outage tracker Down Detector was also intermittently unavailable, later showing a sharp rise in reports once restored. Affected sites displayed repeated error messages advising users to try again later, indicating partial service degradation rather than full shutdowns.

Cloudflare provides core internet infrastructure, including traffic routing and cyberattack protection, which means failures can cascade across unrelated services. Similar disruption followed an AWS incident last month, highlighting the systemic risk of centralised web infrastructure.

The company states that it is continuing to investigate the issue. No mitigation steps or source of failure have yet been disclosed, and Cloudflare has warned that further updates will follow once more information becomes available.

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Eurofiber France confirms the major data breach

The French telecommunications company Eurofiber has acknowledged a breach of its ATE customer platform and digital ticket system after a hacker accessed the network through software used by the company.

Engineers detected the intrusion quickly and implemented containment measures, while the company stressed that services remained operational and banking data stayed secure. The incident affected only French operations and subsidiaries such as Netiwan, Eurafibre, Avelia, and FullSave, according to the firm.

Security researchers instead argue that the scale is far broader. International Cyber Digest reported that more than 3,600 organisations may be affected, including prominent French institutions such as Orange, Thales, the national rail operator, and major energy companies.

The outlet linked the intrusion to the ransomware group ByteToBreach, which allegedly stole Eurofiber’s entire GLPI database and accessed API keys, internal messages, passwords and client records.

A known dark web actor has now listed the stolen dataset for sale, reinforcing concerns about the growing trade in exposed corporate information. The contents reportedly range from files and personal data to cloud configurations and privileged credentials.

Eurofiber did not clarify which elements belonged to its systems and which originated from external sources.

The company has notified the French privacy regulator CNIL and continues to investigate while assuring Dutch customers that their data remains safe.

A breach that underlines the vulnerability of essential infrastructure providers across Europe, echoing recent incidents in Sweden, where a compromised IT supplier exposed data belonging to over a million people.

Eurofiber says it aims to strengthen its defences instead of allowing similar compromises in future.

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OpenAI accelerates enterprise AI growth after Gartner names it an emerging leader

The US tech firm, OpenAI, gained fresh momentum after being named an Emerging Leader in Generative AI by Gartner. The assessment highlights strong industry confidence in OpenAI’s ability to support companies that want reliable and scalable AI systems.

Enterprise clients have increasingly adopted the company’s tools after significant investment in privacy controls, data governance frameworks and evaluation methods that help organisations deploy AI safely.

More than one million companies now use OpenAI’s technology, driven by workers who request ChatGPT as part of their daily tasks.

Over eight hundred million weekly users arrive already familiar with the tool, which shortens pilot phases and improves returns, rather than slowing transformation with lengthy onboarding. ChatGPT Enterprise has experienced sharp expansion, recording ninefold growth in seats over the past year.

OpenAI views generative AI as a new layer of enterprise infrastructure rather than a peripheral experiment. The next generation of systems is expected to be more collaborative and closely integrated with corporate operations, supporting new ways of working across multiple sectors.

The company aims to help organisations convert AI strategies into measurable results, rather than abstract ambitions.

Executives described the recognition as encouraging, although they stressed that broader progress still lies ahead. OpenAI plans to continue strengthening its enterprise platform, enabling businesses to integrate AI responsibly and at scale.

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SAP unveils new models and tools shaping enterprise AI

The German multinational software company, SAP, used its TechEd event in Berlin to reveal a significant expansion of its Business AI portfolio, signalling a decisive shift toward an AI-native future across its suite.

The company expects to deliver 400 AI use cases by the end of 2025, building on more than 300 already in place.

It also argues that its early use cases already generate substantial returns, offering meaningful value for firms seeking operational gains instead of incremental upgrades.

A firm that places AI-native architecture at the centre of its strategy. SAP HANA Cloud now supports richer model grounding through multi-model engines, long-term agentic memory, and automated knowledge graph creation.

SAP aims to integrate these tools with SAP Business Data Cloud and Snowflake through zero-copy data sharing next year.

The introduction of SAP-RPT-1, a new relational foundation model designed for structured enterprise data rather than general language tasks, is presented as a significant step toward improving prediction accuracy across finance, supply chains, and customer analytics.

SAP also seeks to empower developers through a mix of low-code and pro-code tools, allowing companies to design and orchestrate their own Joule Agents.

Agent governance is strengthened through the LeanIX agent hub. At the same time, new interoperability efforts based on the agent-to-agent protocol are expected to enable SAP systems to work more smoothly with models and agents from major partners, including AWS, Google, Microsoft, and ServiceNow.

Improvements in ABAP development, including the introduction of SAP-ABAP-1 and a new Visual Studio Code extension, aim to support developers who prefer modern, AI-enabled workflows over older, siloed environments.

Physical AI also takes a prominent role. SAP demonstrated how Joule Agents already operate inside autonomous robots for tasks linked to logistics, field services, and asset performance.

Plans extend from embodied AI to quantum-ready business algorithms designed to enhance complex decision-making without forcing companies to re-platform.

SAP frames the overall strategy as a means to support Europe’s digital sovereignty, which is strengthened through expanded infrastructure in Germany and cooperation with Deutsche Telekom under the Industrial AI Cloud project.

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