Cloud Computing

CERN is widely recognised as one of the world’s leading laboratories for particle physics. At CERN, physicists and engineers probe the fundamental structure of the universe. To do this, they use the world’s largest and most complex scientific instruments – particle accelerators and detectors. Technologies developed at CERN go on to have a significant impact through their applications in wider society.

Digital activities

CERN has had an important role in the history of computing and networks. The World Wide Web (WWW) was invented at CERN by Sir Tim Berners-Lee. The web was originally conceived and developed to meet the demand for automated information-sharing between scientists at universities and institutes around the world.

Grid computing was also developed at CERN with partners and thanks to funding from the European Commission. The organisation also carries out activities in the areas of cybersecurity, big data, machine learning (ML), artificial intelligence (AI), data preservation, and quantum technology.

Digital policy issues

Artificial intelligence 1AI-related projects are developed and referred to as part of the CERN openlab activities.

Through CERN openlab, CERN collaborates with leading information and communications technology (ICT) companies and research institutes. The R&D projects carried out through CERN openlab address topics related to data acquisition, computing platforms, data storage architectures, computer provisioning and management, networks and communication, ML and data analytics, and quantum technologies. CERN researchers use ML techniques as part of their efforts to maximise the potential for discovery and optimise resource usage. ML is used, for instance, to improve the performance of the Large Hadron Collider (LHC) experiments in areas such as particle detection and managing computing resources. Going one step further, at the intersection of AI and quantum computing, CERN openlab is exploring the feasibility of using quantum algorithms to track the particles produced by collisions in the LHC, and is working on developing quantum algorithms to help optimise how data is distributed for storage in the Worldwide LHC Computing Grid (WLCG). This research is part of the CERN Quantum Technology Initiative (QTI) activities, launched in 2020 to shape CERN’s role in the next quantum revolution.

–   CERN openlab: a public-private partnership in which CERN collaborates with ICT companies and other research organisations to accelerate the development of cutting-edge solutions for the research community, including ML.

CERN QTI: a comprehensive R&D, academic, and knowledge-sharing initiative to exploit quantum advantage for high-energy physics and beyond. Given CERN’s increasing ITC and computing demands, as well as the significant national and international interests in quantum-technology activities, it aims to provide dedicated mechanisms for the exchange of both knowledge and innovation.

Cloud computing 2Within its work, CERN refers to ‘cloud computing’ as ‘distributed computing.

The scale and complexity of data from the LHC, the world’s largest particle accelerator, is unprecedented. This data needs to be stored, easily retrieved, and analysed by physicists worldwide. This requires massive storage facilities, global networking, immense computing power, and funding. CERN did not initially have the computing or financial resources to crunch all of the data on-site, so in 2002 it turned to grid computing to share the burden with computer centres around the world. The WLCG builds on the ideas of grid technology initially proposed in 1999 by Ian Foster and Carl Kesselman. The WLCG relies on a distributed computing infrastructure, as data from the collisions of protons or heavy ions are distributed via the internet for processing at data centres worldwide. This approach of using virtual machines is based on the same paradigm as cloud computing. It is expected that further CERN developments in the field of data processing will continue to influence digital technologies.

Telecommunication infrastructure 3Within its work, CERN refers to ‘telecommunication infrastructure’ as ‘network infrastructure’.

In the 1970s, CERN developed CERNET, a lab-wide network to access mainframe computers in its data centre. This pioneering network eventually led CERN to become an early European adopter of Transmission Control Protocol/Internet Protocol (TCP/IP) for use in connecting systems on site. In 1989, CERN opened its first external TCP/IP connections and by 1990, CERN had become the largest internet site in Europe and was ready to host the first WWW server. Nowadays, in addition to the WLCG and its distributed computing infrastructure, CERN is also the host of the CERN Internet eXchange Point (CIXP), which optimises CERN’s internet connectivity and is also open to interested internet service providers (ISPs).

Digital standards 4Within its work, CERN addresses ‘web standards’ as ‘open science’.

Ever since releasing the World Wide Web software under an open-source model in 1994, CERN has been a pioneer in the open-source field, supporting open-source hardware (with the CERN Open Hardware Licence), open access (with the Sponsoring Consortium for Open Access Publishing in Particle Physics SCOAP3) and open data (with the CERN Open Data Portal). Several CERN technologies are being developed with open science in mind, such as Indico, InvenioRDM, REANA, and Zenodo. Open-source software, such as CERNBox, CERN Tape Archive (CTA), EOS, File Transfer Service (FTS), GeantIV, ROOT, RUCIO, and service for web-based analysis (SWAN), has been developed to handle, distribute, and analyse the huge volumes of data generated by the LHC experiments and are also made available to the wider society.

Digital tools

Data governance 5Within its work, CERN refers to ‘data governance’ as ‘data preservation’.

CERN manages vast amounts of data; not only scientific data, but also data in more common formats such as webpages, images and videos, documents, and more. For instance, the CERN Data Centre processes on average one petabyte (one million gigabytes) of data per day. As such, the organisation notes that it faces the challenge of preserving its digital memory. CERN also points to the fact that many of the tools that are used to preserve data generated by the LHC and other scientific projects are also suitable for preserving other types of data and are made available to wider society.

The CERN Open Data Policy for scientific experiments at the LHC is essential to make scientific research more reproducible, accessible, and collaborative. It reflects values that have been enshrined in the CERN Convention for more than 60 years that were reaffirmed in the European Strategy for Particle Physics (2020), and aims to empower the LHC experiments to adopt a consistent approach towards the openness and preservation of experimental data (applying FAIR standards to better share and reuse data).

EOSC Future is an EU-funded project that is contributing to establishing the European Open Science Cloud (EOSC) to provide a Web of FAIR Data and Services for science in Europe. The implementation of EOSC is based on the long-term process of alignment and coordination pursued by the Commission since 2015.

CERN joined the recently formed EOSC Association in 2020. The EOSC Association is the legal entity established to govern the EOSC and has since grown to more than 250 members and observers.

Future of meetings

More information about ongoing and upcoming events, you can find on the events page.

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Satellite

ITU is the United Nations specialised agency for information and communications technologies (ICTs), driving innovation in ICTs together with 193 member states and a membership of over 900 companies, universities, research institutes, and international organisations. Established nearly 160 years ago in 1865, ITU is the intergovernmental body responsible for coordinating the shared global use of the radio spectrum, promoting international cooperation in assigning satellite orbits, improving communications infrastructure in the developing world, and establishing the worldwide standards that foster seamless interconnection of a vast range of communications systems. From broadband networks to cutting-edge wireless technologies, aeronautical and maritime navigation, intelligent transport systems, radio astronomy, oceanographic and satellite-based Earth monitoring as well as converging fixed-mobile phone, internet, cable television and broadcasting technologies, ITU is committed to connecting the world. For more information, visit www.itu.int.

See also: Africa’s participation in the International Telecommunication Union

itu landscape 1

Digital activities

Some of ITU’s key areas of action include radiocommunication services (such as satellite services, and fixed/mobile and broadcasting services), developing telecommunications networks (including future networks), standardisation of various areas and media related to telecommunications, and ensuring access to bridge the digital divide and addressing challenges in ICT accessibility. ITU’s work supports emerging technologies in fields such as 5G, artificial intelligence (AI), Intelligent Transport Systems, disaster management, agriculture, smart sustainable cities, and the internet of things (IoT); access and digital inclusion; the accessibility of ICTs to persons with disabilities; digital health; ICTs and climate change; cybersecurity; gender equality; and child online protection, among others.  These and many more ICT topics are covered both within the framework of radiocommunication, standardisation, and development work, through various projects, initiatives, and studies carried out by the organisation.

Digital policy issues

Telecommunication infrastructure

Information and communication infrastructure development is one of ITU’s priority areas. The organisation seeks to assist member states, sector members, associates, and academia in the implementation and development of broadband networks, wired (e.g. cable) and wireless technologies, international mobile telecommunications (IMT), satellite communications, the IoT, and smart grids, including next-generation networks, as well as in the provision of telecommunications networks in rural areas.

ITU’s International Telecommunication Regulations (ITRs) have as an overall aim the facilitation of global interconnection and interoperability of telecommunication facilities. Through the ITU Radiocommunication Sector (ITU-R), ITU is involved in the global management of the radio frequency spectrum and satellite orbits, used for telecommunications services, in line with the Radio Regulations.

The international standards developed by ITU’s Telecommunication Standardization Sector (ITU-T) enable the interconnection and interoperability of ICT networks, devices, and services worldwide. It has 11 technical standardisation committees called Study Groups (SGs), with mandates covering a wide range of digital technologies:

The work on standards is complemented by short-term exploration/incubation ITU-T Focus Groups (FGs) whose deliverables guide the ITU-T SGs in new areas of standardisation work:

Collaboration among various standards bodies is a high priority of ITU-T. Various platforms were established to support coordination and collaboration on various topics, for example:

The Telecommunication Development Sector (ITU-D) establishes an enabling environment and provides evidence-based policy-making through ICT indicators and regulatory and economic metrics, and implements a host of telecommunications/ICT projects.

In the immediate aftermath of the COVID-19 pandemic, ITU-D launched the Global Network Resiliency Platform (REG4COVID) to address the strain experienced by telecommunication networks, which are vital to the health and safety of people. The platform pools experiences and innovative policy and regulatory measures.

Discussions involving the World Bank, Global System for Mobile Communications (GSMA), and the World Economic Forum identified how to bring together communities to support ITU membership in their response to COVID-19. The Speedboat Initiative issued a COVID-19 Crisis Response:

Digital Development Joint Action Plan and Call for Action to better leverage digital technologies and infrastructure in support of citizens, governments, and businesses during the pandemic.

Connect2Recover provides country-specific support to reinforce digital infrastructures – using telework, e-commerce, remote learning, and telemedicine to prevent the spread of COVID-19 and to support recovery and preparedness for potential future pandemics. ITU worked with the Government of Japan and the Kingdom of Saudi Arabia on this initiative. ITU/WHO Focus Group on AI for Health worked on a standardised assessment framework for the evaluation of AI-based methods for health, diagnosis, triage, or treatment decisions and in early 2020 it created an Ad-hoc Group on Digital Technologies for COVID-19 Health Emergencies (AHG-DT4HE) to review the role of AI (and other digital technologies) in combatting COVID-19 throughout an epidemic’s life cycle; it also delivered guidance on digital technologies for COVID health emergency. The Group also developed AI guidance specifically for health on ethics, regulatory considerations, clinical evaluation, and data quality and continues work with ITU, WHO, and WIPO on the Global Initiative on AI for Health.

The impact statement for the Telecommunications Development Bureau’s (BDT) thematic priority on Network and Digital Infrastructure is ‘Reliable connectivity to everyone’.

ITU-D SG1 also focuses on various aspects related to telecommunications infrastructure, in particular, Question 1/1 on ‘Strategies and policies for the deployment of broadband in developing countries’;   Question   2/1 on ‘Strategies, policies, regulations, and methods of migration and adoption of digital broadcasting and implementation of new services’; Question 4/1 on ‘Economic aspects of national telecommunications/ICTs’; Question 5/1 on ‘Telecommunications/ICTs for rural and remote areas’; Question 6/1 on ‘Consumer information, protection and rights’; and Question 5/2 on ‘Adoption of telecommunications/ICTs and improving digital skills’.

5G

ITU plays a key role in managing the radio spectrum and developing international standards for 5G networks, devices, and services, within the framework of the so-called IMT-2020 activities. ITU-R SGs together with the mobile broadband industry and a wide range of stakeholders established the 5G standards.

The activities include the organisation of intergovernmental and multistakeholder dialogues, and the development and implementation of standards and regulations to ensure that 5G networks are secure, interoperable, and operate without interference.

ITU-T is playing a similar convening role for the technologies and architectures of non-radio elements of 5G systems. For example, ITU standards address 5G transport, with Passive Optical Network (PON), Carrier Ethernet, and Optical Transport Network (OTN), among the technologies standardised by ITU-T expected to support 5G systems. ITU  standards for 5G  networking address topics including network virtualisation, network orchestration and management, and fixed-mobile convergence. ITU standards also address ML for 5G and future networks, the environmental requirements of 5G, security and trust in 5G, and the assessment of 5G quality of service (QoS) and quality of experience (QoE).

Satellite

ITU-R manages the coordination, notification, and recording of frequency assignments for space systems, including their associated earth stations. Its main role is to process and publish data and carry out the examination of frequency assignment notices submitted by administrations towards their eventual recording in the Master International Frequency Register.

ITU-R also develops and manages space-related assignment or allotment plans and provides mechanisms for the development of new satellite services by determining how to optimise the use of available and suitable orbital resources.

Currently, the rapid pace of satellite innovation is driving an increase in the deployment of non-geostationary satellite systems (NGSO). With the availability of launch vehicles capable of supporting multiple satellite launches, mega-constellations consisting of hundreds to thousands of spacecraft are becoming a popular solution for global telecommunications.

To this end, during the 2019 World Radiocommunication Conference (WRC-19), ITU established regulatory procedures for the deployment of NGSO systems, including mega-constellations in low Earth orbit.

Regarding climate change, satellite data today is an indispensable input for weather prediction models and forecast systems used to produce safety warnings and other information in support of public and private decision-making.

ITU develops international standards contributing to the environmental sustainability of the ICT sector, as well as other industry sectors applying ICTs assembling technologies to increase efficiency and innovate their service offer. The latest ITU standards in this domain address sustainable power-feeding solutions for IMT-2020/5G networks, energy-efficient data centres capitalising on big data and AI, and smart energy management for telecom base stations.

Emergency telecommunications

Emergency telecommunications is an integral part of the ITU mandate. To mitigate the impact of disasters, the timely dissemination of authoritative information before, during, and after disasters is critical.

Emergency telecommunications play a critical role in disaster risk reduction and management. ICTs are essential for monitoring the underlying hazards and for delivering vital information to all stakeholders, including those most vulnerable, as well as in the immediate aftermath of disasters for ensuring the timely flow of vital information that is needed to co-ordinate response efforts and save lives. ITU supports its member states in the four phases of disaster management:

ITU activities in the field of radiocommunications make an invaluable contribution to disaster management. They facilitate prediction, detection, and alerting through the coordinated and effective use of the radio-frequency spectrum and the establishment of radio standards and guidelines concerning the usage of radiocommunication systems in disaster mitigation and relief operations.

ITU-T SG2 plays a role as the lead study group on telecommunications for disaster relief/early warning, network resilience, and recovery. Other study groups are working on emergency telecommunications within their mandates. Examples are shown in the following paragraphs.

ITU standards offer common formats for the exchange of all-hazard information over public networks. They ensure that networks prioritise emergency communications. And they have a long history of protecting ICT infrastructure from lightning and other environmental factors. In response to the increasing severity of extreme weather events, recent years have seen ITU standardisation experts turning their attention to ‘disaster relief, network resilience, and recovery’. This work goes well beyond traditional protection against environmental factors, focusing on technical mechanisms to prepare for disasters and respond effectively when disaster strikes.

ITU standards now offer guidance on network architectures able to contend with sudden losses of substantial volumes of network resources. They describe the network functionality required to make optimal use of the network resources still operational after a disaster. They offer techniques for the rapid repair of damaged ICT infrastructure, such as means to connect the surviving fibers of severed fiber-optic cables. And they provide for ‘movable and deployable ICT resource units’ in various sizes, such as emergency containers, vehicles, or hand-held kits housing network resources and a power source – to provide temporary replacements for destroyed ICT infrastructure.

ITU is also supporting an ambitious project to equip submarine communications cables with climate- and hazard-monitoring sensors to create a global real-time ocean observation network. This network would be capable of providing earthquake and tsunami warnings, as well as data on ocean climate change and circulation. This project to equip cable repeaters with climate and hazard-monitoring sensors – creating Science Monitoring And Reliable Telecommunications (SMART) cables – is led by the ITU/WMO/UNESCO-IOC Joint Task Force (JTF) onSMART Cable Systems, a multidisciplinary body established in 2012. Currently, several projects are ongoing to realise SMART cables.

In ITU-D, a lot of effort is directed at mainstreaming disaster management in telecommunications/ICT projects and activities as part of disaster preparedness. This includes infrastructure development, and the establishment of enabling policy, legal, and regulatory frameworks. ITU also deploys temporary telecommunications/ICT solutions to assist countries affected by disasters. After providing assistance for disaster relief and response, ITU undertakes assessment missions to affected countries aimed at determining the magnitude of damage to the network through the use of geographical information systems. On the basis of its findings, ITU and the host country embark on resuscitating the infrastructure while ensuring that disaster-resilient features are integrated to reduce network vulnerability in the event of disasters striking in the future.

ITU is also part of the Emergency Telecommunications Cluster (ETC), a global network of organisations that work together to provide shared communications services in humanitarian emergencies.

ITU-D SQ Question 3/1 ‘The use of telecommunications/ICTs for disaster risk reduction and management’ was agreed at the World Telecommunication Development Conference 2022 (WTDC-22) and will operate for the 2022–2025 study period. This Question continues the work of Question 5/2 of the 2018–2021 period.

The ITU/WMO/UNEP Focus Group on Artificial Intelligence for Natural Disaster Management (FG-AI4NDM), established by ITU-T SG2 has been developing best practices to leverage AI to assist with data collection and handling, improve modelling across spatiotemporal scales, and provide effective communication.

Work includes the following:

  • With the ETC, ITU developed the Disaster Connectivity Map (DCM), with information critical for first responders on network outages and connectivity gaps following disasters.
  • ITU joined the Crisis Connectivity Charter(CCC) in 2019, joining the satellite industry and the humanitarian community in making satellite communication more available.
  • ITU established an ITU Emergency Telecommunications Roster. ITU staff are trained on deployment of ITU telecommunications equipment and on supporting the ETC on the ground.
  • ITU, with the International Federation of Red Cross and Red Crescent Societies (IFRC) and the World Meteorological Organization (WMO), launched a Call to Action on Emergency Alerting in 2021, inviting all partners to support countries in implementing CAP. The organisations are supporting the WMO to establish a CAP HelpDesk.
  • Strengthening the Multi-Hazard Early Warning Systems, ITU partnered with the United Nations Office for Disaster Risk Reduction (UNDRR), WMO, the Intergovernmental Oceanographic Commission of UNESCO (IOC-UNESCO), and the World Broadcasting Unions in 2020 to develop Media Saves Lives to reinforce broadcasters’ role in the early warning chain.

Artificial intelligence

ITU works on the development and use of AI to ensure a sustainable future for everyone. To that end, it convenes intergovernmental and multistakeholder dialogues, develops international standards and frameworks, and helps in capacity building for the use of AI.

AI and machine learning (ML) are gaining a larger share of the ITU standardisation work programme in fields such as network orchestration and management, multimedia coding, service quality assessment, operational aspects of service provision and telecom management, cable networks, digital health, environmental efficiency, and autonomous driving.

AI for Good is organised by ITU in partnership with 40 UN sister agencies and co-convened with Switzerland. The goal of AI for Good is to identify practical applications of AI to advance the UN SDGs and scale those solutions for global impact. It’s the leading action-oriented, global, and inclusive UN platform on AI.

Various ITU-T SGs address aspects of AI and ML within their mandates. The work has so far resulted in ITU-T Recommendations and Supplements, for example, in the L-, M-, P-, and Y-series of ITU-T Recommendations.

The ITU-T AI/ML in 5G Challenge, introduced in 2020, rallies like-minded students and professionals from around the globe to study the practical application of AI and ML in emerging and future digital communications networks and sustainable development. The second Challenge (in 2021) attracted over 1,600 students and professionals from 82 countries, competing for prizes and global recognition. The 2022 Challenge covered a wide range of topics including AI/ML in 5G, GeoAI, and tinyML. By mapping emerging AI and ML solutions, the Challenge fostered a community to support the iterative evolution of ITU standards. To learn more, see the Challenge GitHub.

Several ITU-T FG are considering the use of AI and ML including:

Main activities related to ITU-R SGs and reports include:

  • ITU-R SG1 covers Spectrum Management and Monitoring. In relation to AI, Question ITU-R 241/1 ‘Methodologies for assessing or predicting spectrum availability’ was approved in 2019 and is under study.
  • ITU-R SG6 covers all aspects for the broadcasting service. SG6 deliverables and work items related to AI and ML including Question ITU-R 144/6 ‘Use of artificial intelligence (AI) for broadcasting’; and Report ITU-R BT.2447 ‘Artificial intelligence systems for programme production and exchange’.
  • AI forRoadSafetyinitiative: Launched in October 2021, the initiative promotes an AI-enhanced approach to reduce fatalities across road-safety management, safer roads and mobility, safer vehicles, safer road users, post-crash response, and speed control.

During the 40th High-Level Committee on Programmes (HLCP) session in October 2020, an Interagency Working Group on AI (IAWG-AI) was established to focus on the policy and programmatic coherence of AI activities within the UN. IAWG-AI, co-led by the United Nations Educational, Scientific and Cultural Organization (UNESCO) and ITU, aims to combine the ethical and technological parts of the UN to provide a solid foundation for current and future system-wide efforts on AI, ensuring respect for human rights and accelerating progress on the SDGs.

ITU also coordinates an annual UN Activities on AI report, a joint effort with over 45 UN agencies and entities, all partners of AI for Good or members of the IAWG-AI. The report usually presents over 250 cases and projects run by the UN system, in areas covering all 17 SDGs and ranging from smart agriculture and food systems to transportation, financial services, and healthcare. The report contains an ExecutiveSummary which presents an analysis of all the projects submitted to the report, providing a snapshot of the key tracks, trends, and gaps in AI activities within the UN system.

The UN-led initiative, United for Smart Sustainable Cities (U4SSC), coordinated by ITU, UNECE, and UN-HABITAT and supported by 19 UN agencies and programmes, has been examining how AI can be employed in the smart city domain and through its Thematic Group on Guiding Principles for Artificial Intelligence in Cities for implementing AI-based solutions in line with the SDGs.

ITU, through its Development Sector, also holds an annual meeting for all telecommunications regulators on the occasion of the Global Symposium for Regulators (GSR), which discusses and establishes a regulatory framework for all technologies including AI, and addresses this issue at its two SGs. Several areas under ITU-D SG2 explore applications of AI in various domains to support sustainable development.

Critical internet resources 1In the work of ITU the issues related to critical internet resources are dealt with as ‘internet public-policy related work’.

Over the years, ITU has adopted several resolutions that deal with internet technical resources, such as Internet Protocol-based networks (Resolution 101 (Rev. Bucharest, 2022)), IPv4 to IPv6 transition (Resolution 180 (Rev. Bucharest, 2022)), and internationalised domain names (Resolution 133 (Rev. Bucharest, 2022)). ITU has also adopted a resolution on its role regarding international public policy issues pertaining to the internet and the management of internet resources, including domain names and addresses (Resolution 102 (Rev. Bucharest, 2022)). In addition, the ITU Council has set up a Working Group on International Internet (CWG-Internet)- related Public Policy Issues, tasked with identifying, studying, and developing matters related to international internet-related public policy issues. This Working Group also holds regular online open public consultations on specific topics to give all stakeholders from all nations an opportunity to express their views with regard to the topic(s) under discussion.

ITU is also the facilitator of WSIS Action Line С2 – Information and communication infrastructure.

Digital standards 2In the work of ITU the issue of digital standards is addressed as ‘International standards’.

International standards provide the technical foundations of the global ICT ecosystem.

Presently, 95% of international traffic runs over optical infrastructure built in conformance with ITU standards. Video now accounts for over 80% of all internet traffic; this traffic relies on ITU’s Primetime Emmy-winning video-compression standards.

ICTs are enabling innovation in every industry and public-sector body. The digital transformation underway across our economies receives key support from ITU standards for smart cities, energy, transport, healthcare, financial services, agriculture, and AI and ML.

ICT networks, devices, and services interconnect and interoperate thanks to the efforts of thousands of experts who come together on the neutral ITU platform to develop international standards known as ITU-T Recommendations.

Standards create efficiencies enjoyed by all market players, efficiencies, and economies of scale that ultimately result in lower costs to producers and lower prices to consumers. Companies developing standards-based products and services gain access to global markets. And by supporting backward compatibility, ITU standards enable next-generation technologies to interwork with previous technology generations; this protects past investments while creating the confidence to continue investing in our digital future.

The ITU standardisation process is contribution-led and consensus-based. Standardisation work is driven by contributions from ITU members and consequent decisions are made by consensus. The process aims to ensure that all voices are heard and that resulting standards have the consensus-derived support of the diverse and globally representative ITU membership.

ITU members develop standards year-round in ITU-T SGs. Over 4,000 ITU-T Recommendations are currently in force, and over 300 new or revised ITU-T Recommendations are approved each year.

For more information on the responsibilities of ITU SGs, covering ITU-T SG as well as those of ITU’s radiocommunication and development sectors (ITU-R and ITU-D), see the ITU backgrounder on study groups.

The ITU World Telecommunication Standardization Assembly (WTSA) is the governing body of ITU’s standardisation arm (ITU-T). It is held every four years to review the overall direction and structure of ITU-T. This conference also approves the mandates of the Telecommunication Standardization Sector study group (ITU-T SSGs) (WTSA Resolution 2) and appoints the leadership teams of these groups.

ITU develops international standards supporting the co-ordinated development and application of IoT technologies, including standards leveraging IoT technologies to address urban-development challenges.

WR to TL recognition procedure

Based on an MoU signed by ITU-T, the International Laboratory Accreditation Cooperation (ILAC), and the International Accreditation Forum (IAF), ITU recognises the Testing Laboratories (TLs). These are accredited by an Accreditation Body (AB) that is a signatory to the ILAC Mutual Recognition Arrangement (MRA) for testing. The scope of accreditation contains ITU-T Recommendation(s). All TLs which meet the criteria are listed in the ITU TL Database, https://itu.int/go/tldb. More details are also available in the ITU C&I Portal, https://itu.int/go/citest.

Digital rights and human-centric technologies 

In February 2023, the UN High Commissioner for Human Rights emphasised the necessity of incorporating human rights into technical standards during a high-level meeting at the World Standards Cooperation (WSC). Moreover, several Human Rights Council and UN General Assembly resolutions address human rights and digital technology issues and the development of the UN Secretary-General’s Guidance on Human Rights Due Diligence for Digital Technology Use is currently underway.  

ITU has already undertaken various initiatives to ensure a rights-respecting and inclusive digital landscape such as the one to ensure gender equity in its recommendations, promote accessibility for all, ensure universal access globally, and support the ICT capacity building of girls. Moreover, ITU understands that human-centric technologies are pivotal for safeguarding individual autonomy, promoting inclusivity, and upholding the principles of equality and dignity in the digital realm. Thus, the organisation actively engages in the development of policies and technical recommendations that prioritise digital rights, encompassing privacy, freedom of expression, access to information, data protection, and non-discrimination. 

Additionally, ITU plays a crucial role in facilitating dialogue and collaboration between our members, strategic partners, and relevant entities to create awareness, share best practices, and contribute to the formulation of international standards that emphasise human-centric approaches. By championing digital rights and human-centric technologies, we underscore our commitment to building a digital future that prioritises the well-being and rights of individuals across the global digital landscape. 

Internet of things 3Within the work of ITU, the work related to the IoT also includes ‘Smart cities’.

The range of applications of the IoT is very broad – extending from smart clothing to smart cities and global monitoring systems. To meet these varied requirements, a variety of technologies, both wired and wireless, is required to provide access to the network.

Alongside ITU-T studies on the IoT and smart cities, ITU-R conducts studies on the technical and operational aspects of radiocommunication networks and systems for the IoT. The spectrum requirements and standards for IoT wireless access technologies are being addressed in ITU-R, as follows:

  • Harmonisation of frequency ranges, and technical and operating parameters used for the operation of short-range devices.
  • Standards for wide area sensor and actuator network systems.
  • Spectrum to support the implementation of narrowband and broadband machine-type communication infrastructures.
  • Support for massive machine-type communications within the framework of the standards and spectrum for IMT-Advanced (4G) and IMT-2020 (5G).
  • Use of fixed-satellite and mobile-satellite communications for the IoT.

ITU-D SG2 Question 1/2 ‘Creating smart cities and society: Employing information and communication technologies for sustainable social and economic development’ includes case studies on the application of the IoT, and identifies the trends and best practices implemented by member states as well as the challenges faced, to support sustainable development and foster smart societies in developing countries.

ITU-T SG20 is responsible for studies relating to the IoT and its applications, and smart cities and communities (SC&C). This includes studies relating to big data aspects of the IoT and SC&C, digital services for SC&C, and digital transformation of relevant IoT and SC&C aspects. ITU and the Food and Agriculture Organization of the United Nations (FAO) Focus Group on Artificial Intelligence (AI) and Internet of Things (IoT) for Digital Agriculture (FG- AI4A), established by ITU-T SG20, explores (1) how emerging technologies including AI and IoT can be leveraged for data acquisition and handling, (2) modelling from a growing volume of agricultural and geospatial data, and (3) providing communication for the optimisation of agricultural production processes.

Blockchain

New ITU standards for blockchain and distributed ledger technology (DLT) address the requirements of blockchain in next-generation network evolution and the security requirements of blockchain, both in terms of blockchain’s security capabilities and security threats to blockchain.

ITU reports provide potential blockchain adopters with a clear view of the technology and how it could best be applied. Developed by the FG DLT, these reports provide an ‘assessment framework’ to support efforts to understand the strengths and weaknesses of DLT platforms in different use cases. The Group has also produced a high-level DLT architecture – a reference framework – detailing the key elements of a DLT platform. The FG studied high-potential DLT use cases and DLT platforms said to meet the requirements of such use cases. These studies guided the Group’s abstraction of the common requirements necessary to describe a DLT architecture and associated assessment criteria. The resulting reports also offer insight into the potential of DLT to support the achievement of the SDGs.

Blockchain and DLT are also key to the work of the Digital Currency Global Initiative, a partnership between ITU and Stanford University to continue the work of an ITU Focus Group on Digital Currency including Digital Fiat Currency (FG DFC). The Digital Currency Global Initiative provides an open, neutral platform for dialogue, knowledge sharing, and research on the applications of Central Bank Digital Currency (CBDC) and other digital currency implementations. The initiative will share case studies of digital currency applications, benchmark best practices, and develop specifications to inform ITU standards.

ITU-T SG3 is studying economic and policy aspects when using distributed ledger technologies such as for the improved management of the Universal Service Fund or to handle accounting.

ITU-T SG5 is studying the environmental efficiency of digital technologies including blockchain. For example, ITU-T SG5 has developed Recommendation ITU-T L.1317 on guidelines for energy-efficient blockchain systems.

ITU-T SG16 Question 22/16 on multimedia aspects of DLT and e-services and ITU-T SG17 Question 14/17 on DLT security continue the work of the now closed ITU-T Focus Group on Distributed Ledger Technologies. Several Recommendations and Technical Papers have been produced, and more are being prepared.

Topics of interest for digital financial services (DFS) that are being studied by Q22/16 and Q7/17 include digital evidence services, digital invoices, and smart contracts.

ITU-T SG20 Question 4/20 on data analytics, sharing, processing, and management, including big data aspects, of the IoT and SC&C, is studying the role of emerging technologies such as blockchain to support data processing and management (DPM).

Cloud computing

ITU standards provide the requirements and functional architectures of the cloud ecosystem, covering inter- and intra-cloud computing and technologies supporting anything as a service (XaaS). These standards enable consistent end-to-end, multi-cloud management and the monitoring of services across different service providers’ domains and technologies. They were developed in view of the convergence of telecoms and computing technologies that characterises the cloud ecosystem.

Cloud services provide on-demand access to advanced ICT resources, enabling innovators to gain new capabilities without investing in new hardware or software. Cloud concepts are also fundamental to the evolution of ICT networking, helping networks to meet the requirements of an increasingly diverse range of ICT applications.

As innovation accelerates in fields such as IMT-2020/5G and the IoT and digital transformation takes hold in every industry sector, the cloud ecosystem will continue to grow in importance to companies large and small, in developing as well as developed countries.

ITU-D SG1 Question 3/1 of the 2018–2021 period focused on the analysis of factors influencing effective access to support cloud computing, as well as strategies, policies, and infrastructure investments to foster the emergence of a cloud-computing ecosystem in developing countries, among others. For 2022–2025, this topic will be studied under Question 2/2 ‘Enabling technologies for e-services and applications, including e-health and e-education’.

Emerging technologies

ITU’s range of work on emerging technologies in fields such as AI, 5G, IoT, SC&C, ITS, quantum information technologies, and others have been covered in various other sections.

ITU-T SG5 on Environment, Electromagnetic Fields (EMF), and the Circular Economy is responsible for ICTs related to the environment, energy efficiency, clean energy, and sustainable digitalisation for climate actions. It carries out work to study the environmental efficiency of emerging technologies.

ITU-T SG20 Question 5/20 on the study of emerging digital technologies, terminology and definitions, serves as a facilitator with the research and innovation community to identify emerging technologies requiring standardisation for the global market and the industry.

U4SSC, through its various thematic groups, explores how leveraging emerging technologies such as the IoT, AI, blockchain, and digital twin, can help create a sustainable ecosystem and improve the delivery of urban services to improve quality of life for inhabitants. In this context, U4SSC has published the following reports:

Quantum information technology

Quantum information technology (QIT) improves information processing capability by harnessing the principles of quantum mechanics. It has promoted the second quantum revolution and will profoundly impact ICT networks and digital security.

ITU’s work in the area of QIT includes developing standards. For example, several ITU-T SGs, including SGs 11, 13, and 17 are developing ITU-T Recommendations in this field. The work has so far resulted in ITU-T Recommendations and Supplements in the X-, and Y-series of ITU-T Recommendations.

The ITU-T Focus Groupon Quantum Information Technology for Networks (FG-QIT4N) provided a collaborative platform for pre-standardisation aspects of QIT for networks. It adopted nine technical reports.

A 2021 webinar series explores innovative QIT applications and their implications on security, on classical computing and ICT networks and the discussion of corresponding roadmaps for quantum networks.

Network security 4In the work of ITU the issue of network security is addressed as ‘ICT security’.

ITU and the WSIS Action Line C5 – Building confidence and security in the use of ICTs, bringing different stakeholders together to forge meaningful partnerships to help countries address the risks associated with ICTs. This includes adopting national cybersecurity strategies, facilitating the establishment of national incident response capabilities, developing international security standards, protecting children online, and building capacity.

ITU develops international standards to build confidence and security in the use of ICTs, especially for digital transformation. Topics of growing significance to this work include digital identity infrastructure, cybersecurity management, security aspects of digital financial services, intelligent transport systems, blockchain and distributed ledger technology, and quantum information technologies.

ITU-T SG17 (Security) is the lead SG on building confidence and security in the use of ICTs; facilitating more secure network infrastructure, services, and applications; and coordinating security-related work across ITU-T SGs. Providing security by ICTs and ensuring security for ICTs are both major study areas for SG17. Other ITU-T SGs, such as ITU-T SG9 (Broadband Cable and TV) and ITU-T SG13 (Future Networks, with Focus on IMT-2020, Cloud Computing and Trusted Network Infrastructures) contributed to fulfilling the ITU mandate on cybersecurity.

ITU-TSG5 (Environment, EMF, and the Circular Economy) studies the security of ICT systems concerning electromagnetic phenomena (High-Altitude Electromagnetic Pulse (HEMP), High Power Electromagnetic (HPEM), information leakage).

ITU-T SG11 (Protocols, testing & combating counterfeiting) is developing a series of new ITU-T Recommendations (e.g. ITU-T Q.3057), which define the signalling architecture and requirements for interconnection between trustable network entities in support of existing and emerging networks. This Recommendation describes the use of digital signatures (digital certificates) in the signalling exchange which may guarantee the trustworthiness of the sender. More details are available at https://itu.int/go/SIG- SECURITY.

WR to combating counterfeiting and stolen ICT devices: The issue of counterfeit and stolen ICT devices affects all stakeholders and becomes a big challenge for the entire ICT industry. ITU, as a specialised agency of the UN on ICTs, is facilitating industry to cope with such issues. Since 2013, SG11 approved 13 standards and non-normative documents and organised 11 Workshops and related events whose main aim was to promote ITU-T SG11’s current activities and find a way forward. More details about ITU-T SG11 activities on combating counterfeiting are available on a dedicated webpage https://itu.int/go/CS-ICT.

ITU-T SG20 Question 6/20 on Security, privacy, trust and identification for IoT and SC&C, is working on developing recommendations, reports, and guidelines on security and trust provisioning in IoT both at the ICT infrastructure and future heterogeneous converged service environments. ITU-R established clear security principles for IMT (3G, 4G and 5G) networks.

In 2008, ITU launched a five-pillared framework called the Global Cybersecurity Agenda (GCA) to encourage co-operation with and between various partners in enhancing cybersecurity globally. The cybersecurity programme offers its membership, particularly developing countries, the tools to increase cybersecurity capabilities at the national level in order to enhance security, and build confidence and trust in the use of ICTs. The 2022 session of the ITU Council approved guidelines for better utilisation of the GCA framework by ITU.

ITU serves as a neutral and global platform for dialogue around policy actions in the interests of cybersecurity.

ITU issues the Global Cybersecurity Index (GCI) to shed light on the commitment of ITU member states to cybersecurity at the global level. The index is a trusted reference developed as a multistakeholder effort managed by ITU. In the last iteration of the GCI, 150 member states participated.

Alongside the ITU-T’s development of technical standards in support of security and ITU-R’s establishment of security principles for 3G and 4G networks, ITU also assists in building cybersecurity capacity.

This capacity-building work helps countries to define cybersecurity strategies, assists the establishment of computer incident response teams (CIRTs), supports the protection of children online, and assists countries in building human capacity relevant to security.

For example:

Strategies: ITU assists member states in developing and improving effective national cybersecurity frameworks or strategies. At the national level, cybersecurity is a shared responsibility, which requires coordinated action for prevention, preparation, and response on the part of government agencies, authorities, the private sector, and civil society. To ensure a safe, secure, and resilient digital sphere, a comprehensive national framework or strategy is necessary.

CIRTs: Effective mechanisms and institutional structures are necessary at the national level to deal with cyberthreats and incidents reliably. ITU assists member states in establishing and enhancing national CIRTs. In response to the fast-evolving technologies and manifestation of related threats, incident response must be updated and improved continuously.

Building human capacity:

  • ITU conducts regional and national cyber drills, assisting member states in improving cybersecurity readiness, protection, and incident response capabilities at regional and national levels, and strengthening international cooperation among ITU member states against cyberthreats and cyberattacks. To date, ITU has conducted cyber drills involving over 100 countries.
  • ITU’s Development Bureau organises regional cybersecurity forums across ITU regions, helping build capacity for Telecommunication Development Bureau (BDT) programmes and facilitating cooperation at the regional and international levels.
  • Through the ITU Academy, ITU offers a number of training courses for professionals in the field of cybersecurity.
  • BitSight provided access to ITU member states for its cybersecurity scoring platform – helping address cybersecurity challenges during the COVID-19 pandemic and to support member states’ health infrastructure with timely information on cyberthreats.
  • The Women in Cyber Mentorship Programme builds skills of junior women professionals entering the field of cybersecurity.

International cooperation: In its efforts on cybersecurity, ITU works closely with partners from international organisations, the private sector, and academia, strengthened by a memorandum of understanding (MoU) with a range of organisations such as the United Nations Office on Drugs and Crime (UNODC), World Bank, Interpol, World Economic Forum, and several others.

Child safety online 5Within the work of ITU, child safety online is addressed as ‘Child online protection’.

As part of its Global Cybersecurity Agenda (GCA), ITU launched the Child Online Protection (COP) Initiative in 2008, aimed at creating an international collaborative network and promoting the protection of children globally from all kinds of risks and harms related to the online environment, all while empowering children to fully benefit from the opportunities that the internet offers. The initiative focuses on the development of child online protection strategies covering five key areas: legal measures, technical and procedural measures, organisational structures, capacity building, and international cooperation.

Approaching child online safety with a holistic child-rights-based approach, the initiative has recently added to its key objectives the participation of children in policy-making processes related to child online protection as well as the digital skills development for children and their families.

In collaboration with other organisations, ITU has produced four sets of the 2020 Child Online Protection (COP) Guidelines, aimed at children, parents, guardians, and educators, as well as industry and policymakers. The first set of COP Guidelines were produced in 2009. The ITU Council Working Group on Child Protection Online (WG- CP) guides the organisation’s activities in the area of child safety online.

ITU has launched or supported a range of COP responses specific to COVID-19, including:

Access

The need for sustained efforts to expand internet access at a global level and bring more people online has been outlined in several resolutions adopted by ITU bodies. The organisation is actively contributing to such efforts, mainly through projects targeted at developing countries and focused on aspects such as human and institutional capacity building, education, and digital literacy; deployment of telecommunications networks and establishment of Internet Exchange Points (IXPs); the creation of broadband public access points to the internet; and the development and implementation of enabling policies in areas such as universal access. The organisation is also studying access-related issues within its various study groups, and it publishes relevant papers and studies. ITU also monitors progress made by countries in addressing the digital divide, through its periodically updated statistics and studies such as the ICT Facts and Figures and the series of Measuring Digital Development reports, including its analysis of ICT prices. The ITU DataHub brings together a broad range of indicators and statistics for easy consultation and download. The Connect 2030 Agenda envisions specific targets related to internet access; for instance by 2023, 65% of households worldwide will have access to the internet; by 2023, 70% of individuals worldwide will have with access to the internet; and by 2023, internet access should be 25% more affordable.

Access is treated in most meaningful connectivity-related Questions of ITU-D SG1 including:

  • Question 1/1 on strategies and policies for the deployment of broadband in developing countries.
  • Question 2/1 on strategies, policies, regulations and methods of migration to and adoption of digital technologies for broadcasting, including to provide new services for various environments.
  • Question 4/1 on economic aspects of national telecommunications/ICTs.
  • Question 5/1 on telecommunications/ICTs for rural and remote areas.
  • Question 6/1 on consumer information, protection and rights.

ITU is the facilitator of WSIS Action Line С2 – Information and communication infrastructure.

Capacity development

ITU is heavily involved in capacity development activities, mainly aimed at assisting countries in developing their policy and regulatory frameworks in various digital policy areas, ranging from the deployment or expansion of broadband networks, to fighting cybercrime and enhancing cybersecurity. The ITU Academy provides a wide range of general and specialised courses on various aspects related to ICTs. Such courses are delivered online, face-to-face, or in a blended manner, and span a wide variety of topics, from technologies and services, to policies and regulations. ITU also develops digital skills at basic and intermediate level to citizens through its Digital Transformation Centre (DTC) Initiative.

The Digital Regulation Handbook and Platform is the result of ongoing collaboration between ITU and the World Bank, which started in 2000. Structured by thematic areas, the Digital Regulation Platform aims to provide practical guidance and best practice for policymakers and regulators across the globe concerned with harnessing the benefits of the digital economy and society for their citizens and firms. The content provides an update on the basics of ICT regulation in light of the digital transformation sweeping across sectors and also includes new regulatory aspects and tools for ICT regulators to consider when making regulatory decisions.

The inclusivity of the ITU standardisation platform is supported by ITU’s Bridging the Standardization Gap (BSG) programme as well as regional groups within ITU-T SGs. The BSG hands-on SG effectiveness training and updated guidelines for National Standardization Secretariats (NSS) assist developing countries in developing the practical skills and national procedures required to maximise the effectiveness of their participation in the ITU standardisation process.

Digital services and applications

The Digital Services and Applications programme offers member states the tools to leverage digital technology and ICT applications to address their most pressing needs and bring real impact to people, with an emphasis on increasing availability and extending services in areas such as digital health, digital agriculture, digital government, and digital learning, as well as cross-sectoral initiatives to accelerate sustainable development such as smart villages.

To effectively harness digital services and applications for socio-economic development, the programme facilitates:

  • development of national sectoral digital strategy (including toolkits, guidelines, capacity building, action plans, and evaluations);
  • deployment of innovative digital services and applications to improve the delivery of value-added services, leveraging strategic partnerships as catalysts;
  • knowledge and best practice sharing through studies, research, and awareness raising, connecting stakeholders in converging ecosystems; and
  • addressing emerging technology trends – such as big data and AI – by collecting and sharing best practices.

Digital ecosystems

ITU works on helping member states create and mature their digital innovation ecosystems. The Digital Ecosystem Thematic Priority has developed a framework to help countries develop appropriate ICT-centric innovation policies, strategies, and programmes; share evidence- based best practices; and implement bankable projects to close the digital innovation gap. Countries are empowered to develop an environment that is conducive to innovation and entrepreneurship, where advances in new technologies become a key driver for the implementation of the WSIS Action Lines, the 2030 Agenda for Sustainable Development, and the Connect 2030 agenda.

ITU assists member states through its events, courses, publications, toolkits, and provision of technical advice. Its Ecosystem Development Projects initiative, for example, provides holistic advisory services including ecosystem diagnosis, risk assessment, good practice transfer, and capacity building. Events include its National and Regional Innovation Forums, which bring ecosystem stakeholders together to equip them with the skills to build their national innovation ecosystems; the ITU Innovation Challenges, which identify the best ICT innovators from around the world and equip them with skills to scale their ideas to truly impact their communities; courses on developing and maturing ecosystems (available at the ITU Academy); and Digital Innovation Profiles, which provide a https://www.itu.int/en/mediacentre/backgrounders/Pages/connect-2030-agenda.aspxsnapshot of a country’s ecosystem status and allowing them to identify and fill the gaps using ITU tools and expertise.

Sustainable development

ITU, as the UN specialised agency for ICTs, continues to support its membership and to contribute to the worldwide efforts to advance the UN 2030 Agenda for Sustainable Development and achieve its SDGs.

The 17 SDGs and their 169 related targets offer a holistic vision for the UN system. The role and contribution of ICTs as essential catalysts to fast-forward achievement of the SDGs is clearly highlighted and has come into focus since the COVID-19 pandemic started. Infrastructure, connectivity, and ICTs have demonstrated their great contribution and potential to accelerate human progress, to bridge the digital divides, and to develop digital societies.

ITU has a key role to play, in realising its main goals of universal connectivity and sustainable digital transformation, in contributing to achieving the SDGs. ITU contributes to the achievement of the SDGs with four levels of involvement:

  • ICTs as an enabler: ITU can be seen as a contributor to all SDGs through the benefits that ICTs bring to societies and economies.
  • Focus: SDGs with no specific reference to ICTs but where ITU has demonstrated to have a clear impact through the benefits ICTs bring to specific sectors and activities (e.g. e-health, digital inclusion, smart cities, e-waste, climate change). These are SDGs 1, 3, 10, 11, 12, and 13.
  • Key focus: SDGs where ITU has a particularly strong impact due to its initiatives, and is custodian of some indicators. These are SDG 4 (Quality Education), with its Target 4b to ‘… expand globally the number of scholarships, for enrolment in higher education, including vocational training and ICTs, technical, engineering and scientific programmes…’; and SDG 5 (Gender Equality), Target 5.b on ‘…the use of enabling technology, in particular ICTs, to promote the empowerment of women’. And Indicator 5b.1 on the ownership of mobile phones, by sex.
  • Main key focus: SDGs where ITU maximises its contribution, such as SDG 9 (Industry, Innovation and Infrastructure) and SDG 17 (Partnership for the Goals). Here ITUis also custodian of related Targets 9.c on ‘…. ICTs to provide universal and affordable access to the Internet…’; and its Indicator 9c.1 on coverage by a mobile network and by technology. As well as Target 17.8 to ‘….enhance the use of enabling technology, in particular information and communications technology’; and its Indicator 17.8.1 about individuals using the internet.

The ITU Connect 2030 Agenda is specifically dedicated to leveraging telecommunications/ICTs, including broadband, for sustainable development. The agenda is built around five goals: growth, inclusiveness, sustainability, innovation, and partnership. In addition, ITU-D works on fostering international cooperation on telecommunications and ICT development issues, and enhancing environmental protection, climate change adaptation, emergency telecommunications, and disaster mitigation and management efforts through telecommunications and ICTs. These and other related issues are explored in reports, guidelines, and recommendations produced by ITU-D SGs. Additionally, ITU-T SGs such as ITU-T SG5 on Environment, EMF, and the Circular Economy is the lead SG and develops standards on circular economy and e-waste management, ICTs related to the environment, energy efficiency, clean energy, and sustainable digitalisation for climate actions, which help to achieve the SDGs.

The ITU strategic plan is aligned to the WSIS Action Lines and SDGs. Since 2015, the WSIS process has been aligned with the 2030 Agenda for Sustainable Development to ensure that ICTs play the enabling role in advancing the SDGs.

Inclusive finance 6Within the work of ITU, the issues related to inclusive finance are addressed as ‘Digital Financial Services (DFS)’.

ITU has built a substantial programme of work in support of digital financial inclusion. ITU standards for digital finance address the security of telecommunications infrastructure (Signalling System No. 7 (SS7)) vulnerabilities, SIM vulnerabilities and SIM fraud), process for managing risks, threats, and vulnerabilities for digital finance service providers, assessing the quality of service of mobile networks to improve reliability and user experience for digital financial services and methodology for auditing the security of mobile payment applications to assess their level of security assurance. They provide for a high quality service and user experience, and safeguard security to build trust in digital finance.

ITU’s work in this field has included the ITU Focus Group on Digital Financial Services (2014–2017), the ITU Focus Group on Digital Currency including Digital Fiat Currency (2017–2019), and the Financial Inclusion Global Initiative (2017–2021), a four-year programme to advance research in digital finance and accelerate digital financial inclusion in developing countries co-led by ITU, the World Bank Group, and the Committee on Payments and Market Infrastructures, and with financial support from the Bill & Melinda Gates Foundation. ITU has also set up a Digital Financial Services (DFS) Security Lab to collaborate with regulators from both the telecom and financial services sectors in emerging economies as well as regional telecom bodies such as the Communications Regulators’ Association of Southern Africa (CRASA), The East African Communications Organization (EACO), and West Africa Telecommunications Regulators Assembly (WATRA) to adopt the recommendations developed under the Financial Inclusion Global Initiative and assess the security of mobile payments applications. The methodology developed for the security audit of mobile payment applications would be developed into a digital public good standard in the future. Through the Security Lab, some 17 security clinics have been held in Africa, Latin America, and Asia regions, providing information and technical guidance to regulators, DFS providers and mobile network operators in those regions on how to adopt the security recommendations for digital finance.

ITU organised the Insights on Digital Financial Services webinar series in 2020 with the objective of providing insights on the innovative applications of telecommunications services, digital payments, and fintech in addressing COVID-triggered social distancing and lockdown and sharing lessons learned from governments and DFS stakeholders on the measures that they are implementing. Twelve webinars were held between May and December 2020 attracting over 1,000 unique participants from 105 countries. The webinars focused on topics such as digital identity, strong authentication technologies, security of digital financial transactions, handling fraud and scams, tracking digital financial crimes and fraud, digital credit technologies, mitigating telecom infrastructure vulnerabilities for digital finance and central bank digital currency.

ITU and Stanford University launched the Digital Currency Global Initiative (DCGI) in 2020 to continue the work of the ITU Focus Group on Digital Currency including Digital Fiat Currency. The DCGI provides an open and neutral platform for dialogue, knowledge sharing, and research on the applications of Central Bank Digital Currency (CBDC) and other digital currency implementations.

E-waste

ITU works in developing policies, standards, frameworks, and guidelines for the efficient disposal of e-waste to achieve a circular economy. ITU has the mandate to promote awareness of the environmental issues associated with telecommunication/ICT equipment design and encourage energy efficiency and the use of materials in the design and fabrication of telecommunication/ICT equipment that contributes to a clean and safe environment throughout its lifecycle (Res.182 (Rev. Busan, 2014));

ITU plays a key role in the UN E-waste Coalition, is a founding partner of the Global E-waste Statistics Partnership (GESP), and collaborates with the Circular Electronics Partnership.

ITU works towards achieving the 2023 targets related to waste electrical and electronic equipment (WEEE), or ‘e-waste’, established in 2018 by the Plenipotentiary Conference by: increasing the global e-waste recycling rate to 30%; and raising the percentage of countries with e-waste legislation to 50%.

ITU-D has been mandated to assist developing countries in undertaking a proper assessment of the size of e-waste and in initiating pilot projects to achieve environmentally sound management of e-waste through e-waste collection, dismantling, refurbishing, and recycling. To this end, the organisation supports countries in developing national policies on e-waste, and works together with industry partners from the public and private sectors to stimulate coordinated actions towards a circular economy model. ITU-D and ITU-T SGs also explore issues related to ICTs and the environment.

ITU-T has been mandated to pursue and strengthen the development of ITU activities in regard to handling and controlling e-waste from telecommunication and information technology equipment and methods of treating it; and to develop recommendations, methodologies, and other publications relating to sustainable management of e-waste resulting from telecommunications/ICT equipment and products, and appropriate guidelines on the implementation of these recommendations. ITU-T SG5 on Environment, EMF, and the Circular Economy is the lead ITU-T SG on the circular economy and e-waste management.

ITU-T SG5 has a dedicated Question (Q7/5) on ‘E-waste, circular economy, and sustainable supply chain management’. This Question seeks to address the e-waste challenge by identifying the environmental requirements of digital technologies including IoT, end-user equipment, and ICT infrastructures or installations, based on the circular economy principles and improving the supply chain management in line with SDG 12, target 12.5 by 2030, substantially reduce waste generation through prevention, reduction, recycling and reuse.

A case study on the Implementation of ITU-T Standards on Sustainable Management of Waste Electrical and Electronic Equipment: The Path to a Circular Economy in Costa Rica was published in 2021.

In 2021, ITU with the World Economic Forum released a toolkit on extended producer responsibility for e-waste management, with a focus on African countries.

Rights of persons with disabilities 7Within the work of ITU the rights of persons with disabilities are addressed as ‘ICT /digital accessibility for all including persons with disabilities’.

ITU works both to promote globally ICT accessibility for persons with disabilities and to make ITU a more accessible organisation for persons with disabilities – Resolution 175 (Rev. Bucharest, 2022).

Globally, ITU has continued conducting technical work in ITU-R, ITU-T, and ITU-D SGs advancing the use of telecommunications and ICTs for persons with disabilities; and developing resources to support member states in establishing environments that ensure accessible telecommunications/ICTs – work conducted with the participation of persons with disabilities and aligned with the Connect 2030 Agenda. ITU-D advanced regional initiatives linked to ICT accessibility, with projects, training, and events, and provided support to ITU administrations in almost every region, including organising Accessible Americas and Accessible events. More information is available here.

Within the second area of focus, ITU has made progress in implementing its ITU Accessibility Policy for persons with disabilities, with an updated version endorsed by ITU Council 2021.

ITU-D Study Question 7/1 continues to focus on telecommunication/ICT accessibility to enable inclusive communication, especially for persons with disabilities for 2022–2025 as has been agreed at WTDC–22.

The 2021 released SG Question 7/1 report (available free of charge in all UN official languages) with its accompanying video and the focused workshop and webinar confirm the careful attention given to this topic.

ITU’s work on accessibility includes regional events, ICT accessibility assessment, and the publication of new resources and handbooks. ITU has developed capacity-building materials to promote the adoption of accessible solutions, including 15 video tutorials on development and remediation of accessible digital content.

A range of activities is detailed below.

  • Accessible Americas: ICT for ALL, Cuba 2021, featured discussions with policymakers and stakeholders on ICT/digital accessibility in the context of COVID-19.
  • Accessible Africa, virtual, 2021. Five online, interactive workshops sought to strengthen the capacity of 175 regional Focal Points from 42 African countries on ICT/digital accessibility.
  • Accessible Europe: ICT for ALL 2021, virtual, 2021. Over 240 participants from more than 40 countries discussed how to remove barriers to enable the social inclusion of persons with disabilities, through cooperation, programmes, and training.
  • Accessible the Commonwealth of independent states (CIS): In 2021 the CIS Region has shown increased interest in ICT accessibility implementation to ensure equal digital empowerment through ICT.

Assessing and monitoring the implementation of ICT accessibility

WSIS Forum 2021: ICTs and Accessibility for Persons with Disabilities and Specific Needs

  • WSIS Forum 2021 featured ICTs and Accessibility for Persons with Disabilities and Specific Needs, with virtual workshops on innovative technologies, bringing together experts and stakeholders to discuss how to leverage ICTs to help people with blindness and vision impairment and how to provide inclusive education for all – showcasing emerging assistive technologies.

Self-paced online training courses

Other accessibility resources

Events and opportunities to support the global implementation of ICT accessibility

Making ITU a more accessible organisation for persons with disabilities

  • ITU continues to ensure accessibility to persons with disabilities, including staff, delegates, and the general public.
  • To ensure the structure and content of ITU websites, videos, publications, digital documents, and digital information are all digitally accessible, training events are under preparation (will take place in February 2022).
  • To provide fully accessible ITU events, an invitation to bid for the provision of real-time captioning was completed in November 2021. Proposals for captioning in French, Spanish, and Chinese have been submitted.
  • In 2019, ITU provided captioning across ITU events and major conferences, sign language interpretation in selected ITU-T accessibility meetings and in making ITU websites accessible. ITU has also modified internal production to generate accessible publications in the six official languages.

COVID-19: Ensuring digital information is accessible to all

Gender rights online 8Within the work of ITU, gender rights online is addressed as ‘Gender digital divide‘.

ITU is involved in activities aimed at promoting gender equality and the empowerment of women and girls through ICTs.

ITU is custodian of three gender-related SDG indicators: the proportion of individuals who (1) own a mobile phone; (2) use the internet; and (3) have ICT skills. ITU’s Measuring Digital Development: Facts and Figures 2021 shows that, in all regions, the gender Internet divide has been narrowing in recent years, and calls for more action on cultural, financial, and skills-related barriers that impede Internet uptake among women. ITU has launched several targeted efforts to bridge the gender digital divide and advance the Connect 2030 Agenda. Below are some highlights of ITU’s work on gender.

Together with the United Nations Entity for Gender Equality and the Empowerment of Women (UN Women), the United Nations University (UNU), GSMA, and the International Trade Centre (ITC), ITU launched the EQUALS Global Partnership for Gender Equality in the Digital Age with over 100 partners working together to ensure that women are given access, are equipped with skills, and develop the leadership potential to work in the ICT industry. Under this initiative, ITU contributes with the annual flagship event the EQUALS in Tech Awards. The awards are given every year to organisations and individuals working to help girls and women gain equal internet access, learn digital skills, and find opportunities in the tech industry. The initiative is dedicated to encouraging girls and young women to consider studies and careers in ICTs.

The African Girls Can Code Initiative (AGCCI) was started in Africa in collaboration with UN Women and the African Union Commission (AUC) with the aim to train and empower girls and young women aged 17 to 20 across Africa to become computer programmers, creators, and designers. The initiative has also been launched in the Americas region with a focus on equipping girls with coding skills and generating interest in the pursuit of ICT careers.

Other activities such as the Women in Technology Challenge and the EQUALS Women in Tech Network led by ITU are targeted at advancing women’s engagement with ICTs for social and economic development.

ITU WRC-19 also adopted a declaration that promotes gender equality, equity, and parity in the work of the ITU Radiocommunication Sector.

ITU is also the facilitator of WSIS Action Line C4 – Capacity building.

Network of Women (NoW): Encouraging gender balance

Encouraging and tracking gender-balanced representation and nominations of women for key roles strengthens women’s participation in ITU meetings. The aim is to build a community where female delegates can network, share their experience, and promote the participation of women – increasing their visibility, empowering them, and encouraging experienced female delegates to mentor ICT professionals in the digital space.

In 2021, BDT launched the Network of Women (NoW) at the World Telecommunication Development Conference (WTDC) to increase the number of women participating in ITU-D meetings and taking up leadership roles in preparing the WTDC itself. Within this framework, ITU launched the global mentorship programme and fireside discussions.

At the World Radiocommunication Seminar Online 2020, ITU-R launched the NoW for WRC-23 to promote gender equality, equity and parity within the ITU Radiocommunication Sector. The NoW for WRC-19 (#NOW4WRC19) efforts culminated in a Declaration on Promoting Gender Equality, Equity and Parity in the ITU Radiocommunication Sector, adopted at WRC-19 in Sharm El-Sheikh.

Capacity-building that empowers indigenous communities through technology

Capacity-building training for indigenous communities has empowered indigenous people and communities through technology. The training is tailored to needs and interests and has taken into account self-sustainability aspects and cultural legacy.

The programme has reached 70 indigenous participants throughout the Americas, 21 of whom have completed the full programme – from Argentina, Bolivia, Ecuador, Honduras, Mexico, and Peru. Thirty per cent of participants were indigenous women.

The course Technical Promoters in Telecommunications and Broadcasting in Indigenous Communities requires one year of study and trains indigenous professionals in maintaining indigenous networks from infrastructure to communication delivery. The module boosts the professional development of professionals and ability to contribute to their communities’ socio-economic development and self-sustainability.

A further course in 2021, on Innovative Communication Tools on How to Develop, Manage and Operate an Indigenous Radio Network was offered to 141 indigenous participants over two editions. Countries represented included Argentina, Bolivia, Chile, Colombia, Costa Rica, Ecuador, Guatemala, Mexico, Panama, Paraguay, Peru, and Venezuela. Thirty per cent of participants completed all five units of the course, 40.5% of whom were indigenous women.

ITU and UNESCO are developing activities for rollout at the WSIS Forum 2022 as contributions to the International Decade of Indigenous Languages (2022–2032).

Working for digital inclusion for older people-raising awareness and building resources

For the first time, ITU has addressed digital inclusion for older people by raising awareness on the topic, leveraging the capacity of ITU members and stakeholders, providing policy and strategy guidelines, and developing resources to support global efforts to overcome this socio-economic challenge.

Resources supporting older persons in the digital world.

The World Telecommunication and Information Society Day 2022 (WTISD 2022) was dedicated to the theme: Digital technologies for older persons and healthy ageing.

ITU contributing to UN work

Working for increased youth engagement

The ITU Youth Strategy ensures the participation of youth in ITU in implementing the 2030 Agenda for Sustainable Development. The strategy is built on three pillars: creating a community of young leaders, bringing young people together to engage with ITU and members, and fostering participation in ITU activities. More than 40 Youth Task Force members across ITU are coordinating efforts to implement the ITU Youth Strategy.

The initiatives detailed below have been implemented as part of the ITU Youth Strategy.

Generation Connect Initiative

Generation Connect, launched in 2020, prepared the way for the journey to World Telecommunication Development Conference 2022 and the Generation Connect Global Youth Summit in 2022.

Generation Connect Visionaries Board

The Generation Connect Visionaries Board offers guidance to ITU on its youth-related work. The Board, composed of ITU representatives, eight young leaders, and eight high- level appointees, advises on the Youth Summit and the Youth Strategy.

Road to Addis Series – Digital Inclusion and Youth Events

The ITU Road to Addis series of events has a strong youth component. An event on International Youth Day 2021 saw participation of youth as equal partners alongside the leaders of today’s digital change, while the Partner2Connect Meeting 2021 launched the Partner2Connect Coalition.

Implementation of the I-CoDI Youth Challenge

In 2020, ITU organised the International Centre of Digital Innovation (I-CoDI) Youth Challenge on connecting the unconnected. Winning pitches focused on technology and network development, cybersecurity, digital inclusion, climate change and environment, and capacity building.

Generation Connect Virtual Communities

In 2021, ITU launched on Facebook, LinkedIn, and Instagram the new Generation Connect Virtual communities, inviting youth from the regions to join.

ITU: Current co-chair of the United Nations Inter-Agency Network on Youth Development

Since March 2021, ITU has been the co-chair of the United Nations Inter-Agency Network on Youth Development (IANYD) with a one-year mandate. The Network increases the effectiveness of UN work in youth development by strengthening collaboration and exchange across UN entities.

Capacity Building on Meaningful Youth Engagement

Training on Meaningful Youth Engagement for UN staff was delivered to ITU staff in 2020; 174 ITU staff attended, including top management, members of the ITU Youth Task Force, and professional and administrative staff. This training was followed in 2020 by two Pitch for Youth workshops, where teams proposed ideas to an ITU jury on youth engagement initiatives.

Collaboration with the Office of the Secretary-General’s Envoy on Youth

ITU works with the Office of the Envoy on Youth to align the ITU Youth Strategy with the United Nations Youth Strategy: Youth 2030. ITU has engaged with the UN Youth Envoy in various ways including the co-creation of the Digital Technology session of the #YouthLead Innovation Festival and collaboration on how online efforts are helping improve children’s online safety.

Additional initiatives

ITU’s work on empowering youth through ICTs includes the Digital Skills for Jobs Campaign and the ITU Digital Skills Toolkit. In 2020, ITU mounted a Youth Engagement Survey to consult on how ITU can best engage. The results of this survey informed the ITU Youth Strategy.

The ITU Kaleidoscope academic conferences invite students and young researchers to submit original academic papers and video demonstrations of applied research, and share their studies and ideas at the University Exhibit. Kaleidoscope contributes to raising awareness of the crucial importance of investing in science, research, and innovation and to inspiring the younger generations. Young authors, up to 30 years of age, presenting papers at the conference receive Young Author Recognition certificates. For details on Kaleidoscope see Interdisciplinary approaches section.

Interdisciplinary approaches

The WSIS process was initiated by ITU in 1998 and it led the organisation of the Summits in 2003 and 2005 in coordination with the UN system. In line with its mandate and the WSIS outcome documents, ITU continues playing a key lead coordination role in WSIS implementation and follow-up.

The WSIS Forum represents the world’s largest annual gathering of the ICT for development community. Co-organised by ITU, UNESCO, the United Nations Development Programme (UNDP) and the United Nations Conference on Trade and Development (UNCTAD), and in close collaboration with all WSIS Action Line Facilitators/Co-Facilitator, the forum has proven to be an efficient mechanism for coordinating multistakeholder implementation activities, exchanging information, creating knowledge, and sharing best practices. It continues to provide assistance in developing multistakeholder and public/private partnerships to advance development goals. The forum provides structured opportunities to network, learn, and participate in multistakeholder discussions and consultations on WSIS implementation.

The ITU Contribution to the Implementation of the WSIS Outcomes is an annual comprehensive report on ITU activities in the WSIS context from all the three sectors of the organisation (radiocommunication, standardisation, and development sectors) and the General Secretariat on the activities implemented during the respective year. The report provides updates on the tasks carried out by ITU at the operational and policy levels, covering all assigned mandates with reference to the WSIS process.

ITU plays a leading facilitating role in the WSIS implementation process, in collaboration with more than 30 UN agencies in creating an environment for just and equal information and knowledge societies. As per Resolution 1332 (modified 2019) ITU membership resolved to use the WSIS framework as the foundation through which it helps the world to leverage ICTs in achieving the 2030 Agenda, within its mandate and within the allocated resources in the financial plan and biennial budget, noting the WSIS- SDG Matrix developed by UN agencies, This close interlink between the WSIS Action Lines and the SDGs and targets can serve as an important basis for work on relevant areas outlined in relevant ongoing processes, for example UN SGs Our Common Agenda and so on.

ITU’s role in the WSIS process, highlighting the varying role along the WSIS Action Lines:

  • ITU is the sole facilitator for three different WSIS Action Lines: C2 (Information and communication infrastructure), C5 (Building confidence and security in the use of ICTs), and C6 (Enabling environment).
  • ITU has also been taking the lead role in facilitating WSIS Action Line C4 (Capacity building)
  • ITU contributes to all the remaining WSIS Action Lines that are facilitated by other WSIS stakeholders.

The WSIS-SDG Matrix developed by UN WSIS Action Line Facilitators serves as the mechanism to map, analyse, and coordinate the implementation of WSIS Action Lines, and more specifically, ICTs as enablers and accelerators of the SDGs. This mapping exercise draws direct links between the WSIS Action Lines and the proposed SDGs to continue strengthening the impact of ICTs for sustainable development. Building on the Matrix, the Agenda and outcomes of the WSIS Forum are clearly linked to WSIS Action lines and the SDGs highlighting the impact and importance of ICTs on sustainable development.

The WSIS Stocktaking Process provides a register of activities – including projects, programmes, training initiatives, conferences, websites, guidelines, and toolkits – carried out by governments, international organisations, the private sector, civil society, and other entities. To that end, in accordance with paragraph 120 of the Tunis Agenda for the Information Society adopted by WSIS, ITU has been maintaining the WSIS Stocktaking Database since 2004 as a publicly accessible system providing information on ICT-related initiatives and projects with reference to the 11 WSIS action lines (Geneva Plan of Action). The principal role of the WSIS Stocktaking exercise is to leverage the activities of stakeholders working on the implementation of WSIS outcomes and share knowledge and experience of projects by replicating successful models designed to achieve the SDGs of the 2030 Agenda for Sustainable Development.

The WSIS Prizes contest was developed in response to requests from WSIS stakeholders to create an effective mechanism to evaluate projects and activities that leverage the power of ICTs to advance sustainable development. Since its inception, WSIS Prizes has attracted more than 350,000 stakeholders. Following the outcomes of the UN General Assembly Overall Review on WSIS (Res. A/70/125) that called for a close alignment between the WSIS process and the 2030 Agenda for Sustainable Development (Res. A/70/1), WSIS Prizes continues to serve as the unique global platform to identify and showcase success stories in the implementation of the WSIS Action Lines and the SDGs.

The United Nations Group on Information Society (UNGIS) is the UN system’s inter-agency mechanism for advancing policy coherence and programme co-ordination on matters related to ICTs in support of internationally agreed development goals. Established in 2006 after WSIS, its mandate includes promoting collaboration and partnerships among the members of the Chief Executives Board (CEB) to contribute to the achievement of the WSIS goals, providing guidance on issues related to inclusive information and knowledge societies, helping maintain issues related to science and technology at the top of the UN Agenda, and mainstreaming ICT for Development in the mandate of CEB members.

UNGIS remains committed and contributed to the alignment of the WSIS Action Lines and the SDGs.

Partnership on Measuring ICT for Development is an international, multistakeholder initiative to improve the availability and quality of ICT data and indicators.

ITU also works in close collaboration with the Office of the United Nations Secretary-General’s Envoy on Technology and in 2022 announced a first-ever set of targets for universal and meaningful digital connectivity to be achieved by 2030.

The universal meaningful connectivity targets were developed as part of the implementation of the UN Secretary-General’s Roadmap for Digital Cooperation and aim to provide concrete benchmarks for sustainable, inclusive global progress in specified action areas, such as (1) Universality, (2) Technology, and (3) Affordability. These 15 aspirational targets are meant to help countries and stakeholders prioritise interventions, monitor progress, evaluate policy effectiveness, and galvanise efforts around achieving universal and meaningful connectivity by 2030. They are also meant as a contribution towards the forthcoming Global Digital Compact, as proposed in the UN Secretary-General’s Our Common Agenda report. A first assessment of how the world currently stands in relation to the targets is available on ITU’s website here.

Kaleidoscope academic conferences

Kaleidoscope is the ITU flagship event for academia, which brings together a wide range of views from universities, industry, and research institutions of different fields to identify emerging trends in technologies for a digital and sustainable transformation that can benefit humanity. Selected papers are presented at the conference and published in the Conference Proceedings and IEEE Xplore Digital Library. By viewing technologies through a Kaleidoscope, these forward-looking events also seek to identify new topics for ITU’s work. The objective is to hold these events once a year in different parts of the world. Kaleidoscope 2024 on Innovation and digital transformation for a sustainable world will be held in parallel with the World Telecommunication Standardization Assembly 2024 (WTSA-24), on 21-23 October, in New Delhi, India. This 15th Kaleidoscope also aims at engaging youth and future leaders and empowering academia in India.

ITU Journal 

The scholarly ITU Journal on Future and Evolving Technologies (ITU J-FET) provides complete coverage of all communications and networking paradigms. ITU J-FETl considers yet-to-be-published papers addressing fundamental and applied research. It shares new techniques and concepts, analyses, and tutorials, as well as learning from experiments and physical and simulated testbeds. It also discusses the implications of the latest research results for policy and regulation, legal frameworks, the economy and society. This publication builds bridges between disciplines, connects theory with application, and stimulates international dialogue. Its interdisciplinary approach reflects ITU’s comprehensive field of interest and explores the convergence of ICT with other disciplines. 

ITU J-FET is a quarterly publication, free of charge for both readers and authors, which offers a platform to share research on topics of strategic relevance to ITU, such as Internet of Everything​, Terahertz communications​​, Wireless communication systems in beyond 5G era​,  ​​Internet of Bio-Nano Things for health applications,  Towards vehicular networks in the 6G era​,  ​​Emerging trends and applications in future communication networks, ​Integrated and autonomous network management and control for 6G time-critical applications, Digital continuum and next generation networks,  Future of networking beyond 2030​, ​Innovative network solutions for future services, ​​Intelligent surfaces and their applications towards wide-scale deployment​, ​​​​​​​​AI-driven security in 5G and beyond , Network virtualization, slicing, orchestration, fog and edge platforms for 5G and 6G wireless systems​, ​AI for accessibility, Metaverse: Communications, networking and computing, Intelligent technologies for future networking and distributed systems, ​Next generation computer communications and networks, Satellite constellations and connectivity from space​, and AI and machine learning solutions in 5G and future networks.

Under the umbrella of ITU J-FET, a series of webinars has been launched to feature highly cited academics, CTOs, and industry leaders, sharing their pioneering studies and visions, as well as their impactful life lessons learned over the years that might be useful for students and young researchers starting their career in the ICT field. This special series is designed to expand synergies between academia and industry R&D, placing emphasis on 5G and 6G and increasing network intelligence.​

ITU-Tsinghua University Joint Journal 

The Intel​ligent and Conver​ged Networks​​ (ICN) Journal focuses on the latest developments in communication technology. ICN is co-published by Tsinghua University Press (TUP) and ITU. The journal draws its name from the accelerating convergence of different fields of communication technology and the growing influence of AI and machine learning. An open access publication, ICN was launched in 2020. All issues can be downloaded for free at the journal’s online Library and on the IEEE Xplore

Digital tools and initiatives

  • Various platforms used for online meetings: Zoom, Microsoft Teams, and ITU’s MyMeetings platform.
  • The value of ITU-T’s advanced electronic working environment was highlighted in 2020. Virtual meetings and electronic working methods have come to form the principal platform for ITU standardisation work as part of the global response to COVID-19. ITU members engaged in standard development are making optimal use of ITU’s personalised MyWorkspace platform and associated services and tools (e.g. MyMeetings).

Giga: UNICEF-ITU global initiative

Giga is a UNICEF-ITU global initiative to connect every school to the internet and every young person to information, opportunity, and choice. Access to broadband internet and digital learning is critical to global efforts to transform education to make it more inclusive, equitable, and effective. Yet right now, the ability to leverage digital resources is far from equitably distributed: 1.3 billion children have no access to the internet at home and only around half of the world’s schools are online.  

This digital exclusion particularly affects the poorest children, girls, and those with disabilities. These learners miss out on online resources, the option to learn remotely, and the opportunity to develop digital skills. In 2019, the United Nations Children’s Fund (UNICEF) and ITU joined forces to address this new form of inequality by creating Giga, a unique global partnership with the bold ambition to connect every school in the world to the internet by 2030.  

What Giga does

  • Giga maps schools and their internet access. No one knows how many schools there are in the world (approximately 6-7 million). Giga’s Project Connect map provides a real-time display of access and gaps to guide funders and governments and to enable accountability. Giga has mapped over 2.1 million schools across 140 countries.
  • It creates models for innovative financing. It could cost over $400 billion to connect every unconnected school. Giga is working with a diverse array of partners to develop solutions for affordable, sustainable connectivity and aims to mobilise $5 billion to catalyse investment in vital connectivity infrastructure.
  • Giga supports governments contracting for connectivity. It helps governments design the regulatory frameworks, technology solutions, and competitive procurement processes needed to get schools online. Giga and its partners have connected over 2.4 million students in over 5,800 schools.  

Learn more at giga.global 

United for Smart Sustainable Cities (U4SSC) Initiative 

ITU facilitates international discussions on the public policy dimensions of people-centred smart cities, principally through the U4SSC initiative, an initiative supported by 19 UN bodies with the aim of achieving SDG 11 (sustainable cities and communities).

ITU standards have provided a basis for the development of Key Performance Indicators for Smart Sustainable Cities. More than 150 cities worldwide have adopted the indicators as part of a collaboration driven by ITU within the framework of the U4SSC initiative.

To promote the work of the U4SSC, a series of U4SSC Country Hubs has been set up globally including in Vienna, Austria, hosted by the Austrian Economic Centre (AEC), and in Kyebi, Ghana. U4SSC Hubs provide a unique platform at the national and local level to accelerate cooperation between the public and private sector and help facilitate the digital transformation in cities and communities while enabling technology and knowledge transfer.

Social media channels

Facebook @ITU

Flickr @ITU pictures

Instagram @ituofficial

LinkedIn @International Telecommunication Union

Podcast @ITUPodcasts

TikTok @itu

X @ITU

YouTube @itutelecommunication

Blockchain

The JIU is the only independent external oversight body of the United Nations system mandated to conduct reviews, evaluations, and inspections at a system-wide level.

Its mandate is to look at cross-cutting issues and to act as an agent for change across the UN system. The JIU works to enhance efficiency in management and administration and to promote greater coordination among agencies. It is dedicated to assisting the 28 organisations that have signed the JIU Statute in meeting their governance responsibilities. In its reports and notes, the JIU identifies best practices, facilitates knowledge-sharing, and makes recommendations to executive heads and governing bodies, individually or as a group.

Over the years, the JIU has contributed to several areas of work with the objective of enhancing management and administrative efficiency and of promoting greater coordination among the UN organisations. Some of the JIU’s key focus points have included executive management and other administrative matters, human resources, strategic planning and oversight, results-based management, and risk management, among others. The JIU recommendations have also supported senior management teams among UN organisations in developing or reviewing strategies and policies. Since 1995, its thematic agenda has also included information and communications technology (ITC) governance. In recent years, the JIU has approached digital technology from a more strategic perspective.

Digital policy issues

Cloud computing

The report entitled Managing Cloud Computing Services in the UN System (JIU/REP/2019/5) argues for a more balanced approach in unlocking the potential benefits of the cloud and in considering specific risks, in addition to the potential synergies from a UN system-wide perspective. The JIU proposed a number of safeguards and actions to expand UN common knowledge on cloud computing, increase the level of inter-agency cooperation, and strengthen the negotiating capacity of UN organisations.

Blockchain

A lucid and balanced analysis of blockchain was the result of a landmark report on Blockchain Applications in the UN System: Towards a State of Readiness. The report starts from the assumption that the UN cannot stand aside and passively watch developments in the industry, but it is far from evangelising the use of blockchain. It offers a critical assessment of the theoretical benefits of blockchain and proposes a cautious, yet proactive approach to potential applications. The recommendations made by the JIU signify a bold move from a traditional compliance perspective to a more prospective focus, from a prescriptive standpoint to a more flexible and anticipative set of actions. The main asset of the report is an original decision-making matrix–developed in full consideration of the United Nations context – for the rigorous determination of use cases for which the blockchain could be a better option compared to other alternatives.

Cybersecurity

A comprehensive review of individual and inter-agency mechanisms dealing with cybersecurity is offered in the report entitled Cybersecurity in the United Nations System Organisations. The report assesses how UN organisations are addressing cybersecurity threats, and the challenges and risks they face, including risk mitigation measures. Particular attention is paid to the vulnerabilities specific to the UN. The review focuses on the opportunities for strengthening collaboration and coordination among organisations and for a closer alignment of physical security and cybersecurity, as well as for improving linkages between system-wide strategic direction and operational capacity. Some recommendations aim at strengthening the key role of the UN International Computing Centre (UN ICC) as a cybersecurity service provider.

Digital tools

Capacity development

The issue of e-learning platforms was extensively addressed for the first time at the UN system-wide level in a report entitled Policies and Platforms in Support of Learning: Towards more Coherence, Coordination and Convergence (JIU/REP/2020/2). The report analyses the potential of new digital technologies as a driving factor that facilitates and stimulates system-wide synergies and convergence. According to the report, current technology-enabled trends and capabilities, such as the increase in remote interactions, mobility, portability, and use of a personal cloud storage system, require the adjustment of policies, curricula, and institutional arrangements. For the UN system, growing digital infrastructure amplifies the ability of UN organisations and their staff to access and use nearly unlimited knowledge resources. The same technologies offer unprecedented networking options, which should be unconditionally used for more coherence, co-ordination, and convergence among UN agencies.

Social media channels

Facebook @unitednations

Flickr @United Nations Photo

Instagram @unitednations

X @UN

YouTube @United Nations

Amazon web services to invest $5 billion in data centre cluster in Mexico

In response to the growing demand for cloud services, the Amazon Web Services Mexico (AWS) has announced its plan to invest over $5 billion in building a cluster of data centres in Mexico, The data centre cluster will be located in the state of Queretaro and will be developed over the next 15 years.

The move comes after more than five years of planning and preparation by Amazon Web Service. This latest investment aligns with the trend of “nearshoring,” which involves companies relocating their businesses from Asia to locations closer to the United States due to supply chain disruptions caused by the COVID-19 pandemic.

The Mexican government has been actively attracting companies with initiatives such as tax incentives, and AWS has worked closely with the government. Tesla has also announced plans to build a factory in Mexico, further adding to the country’s attractiveness for foreign investment

(ISC)² Security Congress 2023

The 13th annual (ISC)² Security Congress will be held from 25 until 27 October 2023 in a hybrid format in Nashville, Tennessee, USA.

The congress brings together cybersecurity experts from around the world who will touch upon the hottest topics in cybersecurity. It aims to strengthen attendees’ cyber knowledge and skills while also helping them strengthen the security of their organization. The topics that will be covered during the conference, include Governance, Risk and Compliance, Cyber Leadership, Cloud Security, Security Operations, Software Security, Network Security, and Emerging Technologies.

For more information, please visit the event page.

IBM announces new agreement with Australia to support the country’s digital transformation

IBM Australia has announced the signing of the next iteration of the Whole-of-Government Arrangement with Australia’s Digital Transformation Agency (DTA). Under this arrangement, IBM will support the Australian government in its move towards accelerated adoption of innovative technologies.

The new cooperation will focus on:

  • protecting government data in the cloud;
  • strengthening the government’s cybersecurity capabilities;
  • exploring how quantum technology could help improve services for Australians;
  • adopting and measuring more sustainable practices across government agencies;
  • growing the digital skills capabilities of Australian public servants. 

UN International Computing Centre

UNICC has over 50 years of experience as the largest strategic partner for digital solutions and cybersecurity within the UN system. We design and deploy transformational digital tools and programmes to support over 90 partners in fulfilling their mandates.

UNICC is committed to delivering innovative, forward-looking, reliable system-wide solutions in line with the UN Secretary-General’s Strategy on New Technologies, the UN Secretary-General’s Roadmap for Digital Cooperation, and the UN’s Common Agenda. With our world-class Cybersecurity Centre of Excellence, data and analytics practice, and an array of platform, software, and infrastructure solutions, UNICC serves the entire UN family and other international organisations with similar missions and values for the benefit of the world.

As a part of the UN family, UNICC espouses the same values that the UN embraces. As a strategic partner, UNICC’s guiding values are unmatched and underlie our continued growth: respect, curiosity, pride, passion, flexibility, honesty, and transparency.

Digital activities

UNICC provides core digital business services to UN agencies and related international organisations, including client services; support for innovative technologies, cybersecurity, data, and analytics;software as a service and cloud integration services; and infrastructure and platform services including network services, enterprise backup, ERP, web hosting, and enterprise collaboration platforms. UNICC offers cost savings, business efficiencies, and volume discounts based on the scale of its engagements. These services are designed to protect organisational assets, intellectual property, sensitive data, and reputation, and leverage the shared expertise of the umbrella of UN organisation, with shared innovative solutions being adaptable to client needs.

Digital policy issues

Digital solutions, services, and tools

The need for digital and technological solutions is at an all-time high across businesses and sectors. With the onset of the COVID-19 pandemic, all areas of humanitarian development saw an increased call for advanced technology products and services to respond to the many challenges the world faced. Digital transformation allows for more productivity, streamlined operations, cost efficiencies, agility, and resilience in ever-changing scenarios and is a catalyst for economic growth.

UNICC is responding to this growing need for digital business solutions with innovation and state-of-the-art digital business solutions tailored to many of its more than 80 clients and partner organisations. With UNICC’s shared services business model, clients can benefit from affordable, accessible, flexible solutions to support their mission delivery. At the same time, member states benefit because more UN entities are harnessing smart technologies to fulfil their mandates, reaching further into the field to support country offices and their results. UNICC continues to fine-tune many of these new technologies, and through strategic partnerships, their impact is even greater. For more information, visit the UNICC website.

UN Digital ID

To provide the UN workforce with a universal, easy-to-use, system-wide identity.

UN Digital ID is a unique identity for each UN staff member, from onboarding to retirement. Having a unique identification across the UN system not only reduces data fragmentation and duplication, but also simplifies and streamlines processes and transactions across all business functions between staff and organisations, and among UN organisations themselves. As a data exchange platform, UN Digital ID will allow staff from participating organisations to share any of their HR and related information with complete visibility, consent, and security.

UN Digital ID is part of UN 2.0, the UN Secretary-General’s push to achieve an efficient and data-driven transformation. Read more here.

UNICC Cloud

The first secure private cloud environment for the UN system

UNICC is partnering with Canonical, the publisher of Ubuntu and provider of open-source security, support, and services, to build and deliver the first secure private cloud environment for the UN system, providing cutting-edge security and data sovereignty for the UN’s most sensitive data and software applications.

UNICC Cloud leverages the advantages of cloud computing and the legal protections offered by UN Privileges and Immunities, with the unique added benefit of direct and independent control over data through nodes operated exclusively at UNICC data centres and the guarantee of UNICC’s world-class cybersecurity capabilities. The first node will be located in UNICC’s data centre in Valencia, Spain, thanks to the generosity of the Spanish government. Discussions to create additional nodes are underway with various UN member states. Read more here.

UNHCR and Regional Call Centre

UNICC Supports UNHCR Regional Call Centre for Ukrainian Refugees

The UN Refugee Agency (UNHCR), with the support of UNICC, has partnered with industry experts ServiceNow, British Telecom (BT), and Thirdera to set up a regional contact centre (RCC) for refugees fleeing the ongoing war in Ukraine.

Bringing together the best of Service Now, BT, Thirdera, and UNICC’s digital expertise and solutions, the new UNHCR RCC solution offers refugees a user-friendly, multilingual platform to access vital information on emergency services, assistance, and psychosocial counselling services as well as identifying vulnerable refugees and referring them to specialists for follow up support. The RCC also provides information on education, employment, healthcare, housing, and legal support. Read more here.

Cybersecurity

A cybersecure digital environment for the UN family

UNICC’s cybersecurity services cover oversight, governance, and threat intelligence sharing, as well as advisory services and a spectrum of programmatic and operational components. UNICC Cybersecurity has grown its global programme to serve over 50 UN partners and international organisations since its inception in 2017. 

Services range from the Common Secure Threat Intelligence Network of over 40 UN organisations, to maturity assessments, ISO certification support, SOC and SIEM support, as well as security incident response and forensics, business continuity management, and industry-standard operational processes.

UNICC is certified with ISO 27001 and was awarded a 2020 and 2017 CSO 50 Award for its Common Secure Information Security services, demonstrating outstanding business value and thought leadership. Read more here.

UNRWA and Digital Services Hub

Transformative eUNRWA digital services platform and mobile app

UNICC recently provided the advisory support and technical know-how to help the United Nations Relief and Works Agency for Palestine Refugees (UNRWA) build the eUNRWA digital services hub for refugees. Leveraging the technologies and framework built for the UNJSPF Digital Certificate app, UNICC streamlined a platform and mobile application for refugee online and mobile digital services.

The UNICC solution, scaled up to support potentially up to 5 million refugees, enables ‘life event‘ requests for services and documentation, including refugee birth and marriage certificates, work documentation, etc.

The solution went live successfully in all five fields of operations of UNRWA, namely, Jordan, Gaza, West Bank, Lebanon, and Syria, where more than 5.5 million refugees are registered with UNRWA. This solution is envisaged to provide a one-stop shop for Palestine refugees to profit from UNRWA’s digital services. Read more here,

UNDP’s AIDA portal 

Artificial Intelligence powers UNDP’s Evaluation Office solutions

Independent evaluation offices play a major role in gleaning and sharing years of evaluation knowledge and experience for UN agency programme delivery. This is never an easy task. Finding valuable information is time-consuming, methodical, and often manual, with multiple sources and document types to process.

In partnership with UNICC and Amazon Web Services, the United Nations Development Programme (UNDP) launched AIDA 2.0 (Artificial Intelligence for Development Analytics), with new analytical capabilities in 2023. This cutting-edge solution streamlines the scanning of more than 6,000 evaluation reports to understand keywords, context, and intent using AI capabilities, returning meaningful answers to complex questions. New features include sentiment analysis, pattern detection, topic modelling and summarisation, and data visualisation.

With UNICC’s support, UNDP’s AIDA portal is accessible to Evaluation Office staff who want to learn from past evaluations to improve programme design and delivery, offering an innovative solution to search, find, and share lessons learned and build on successes from country programmes worldwide. Read more here.

Data Action Portfolio 

Driving data for digital transformation across the UN family

The Data Strategy of the Secretary-General for Action by Everyone, Everywhere is a call to action for a data-driven transformation for building ecosystems that unlock the potential for global action on the SDGs. Data drives all aspects of the UN’s work and its power, harnessed responsibly, is critical to global agendas.

As the digital business and technology shared services hub for the UN, UNICC is uniquely positioned to heed the call, embrace, and implement the UN Secretary-General’s data strategy in every corner of the UN system. 

UNICC is well-positioned with its Data Action Portfolio to assist UN agencies in implementing their alignments to the UN Secretary-General’s Data Strategy, taking their data programmes to the next level with humanitarian use cases across many UN agencies, in the areas of analytics, advanced analytics, data management, and data exchange as well as data governance. For more information, please visit the UNICC website.

International Criminal Investigations

Innovative technology and partnerships for international criminal investigations

The United Nations Investigative Team to Promote Accountability for Crimes Committed by Da’esh/ISIL (UNITAD) partnered with UNICC and Microsoft to support advanced data management for accountability in UNITAD criminal investigations, with UNICC offering Microsoft Azure hosting services, development, data and analytics, and cognitive services.

UNICC Data and Analytics, Application Development and Cloud Infrastructure teams supported the collection, preservation, and storing of evidence in the form of images, and audio, video, and digital text files that have been recovered from sources in the field. This solution streamlines evidence in independent criminal proceedings to hold members of ISIL accountable for the crimes they may have committed.

The partnership helps UNITAD fulfil its mandate in a more efficient and cost-effective manner by creating new business opportunities for UNICC clients and partner organisations to leverage for similar challenges with this innovative technology.Read more here.

Independent Evaluation Solutions

Artificial intelligence powers UNDP’s evaluation office solutions

Independent evaluation offices play a major role in gleaning and sharing years of evaluation knowledge and experience for UN agency programme delivery. This is never an easy task. Finding valuable information is time-consuming, methodical, and often manual, with multiple sources and document types to process.

In partnership with UNICC and Amazon Web Services, UNDP’s latest cutting-edge solution streamlines the scanning of thousands of evaluation documents to understand keywords, context, and intent using AI capabilities, returning meaningful answers to complex questions. This innovative solution, based on AI and machine learning (ML), is publicly available through UNDP’s portal, AIDA (Artificial Intelligence for Development Analytics).

With UNICC’s support, UNDP’s AIDA Portal is accessible to Evaluation Office staff who want to learn from past evaluations to improve programme design and delivery, offering an innovative solution to search, find, and share lessons learned and build on successes from country programmes worldwide. For more information, visit the UNICC website.

International Criminal Investigations

Innovative technology and partnerships for international criminal investigations

The United Nations Investigative Team to Promote Accountability for Crimes Committed by Da’esh/ISIL (UNITAD) partnered with UNICC and Microsoft to support advanced data management for accountability in UNITAD criminal investigations, with UNICC offering Microsoft Azure hosting services, development, data and analytics, and cognitive services.

UNICC Data and Analytics, Application Development, and Cloud Infrastructure teams supported the collection, preservation, and storing of evidence in the form of images, audio, video, and digital text files that have been recovered from sources in the field. This solution streamlines evidence in independent criminal proceedings to hold members of ISIL accountable for the crimes they may have committed.

The partnership helps UNITAD fulfil its mandate in a more efficient and cost-effective manner by creating new business opportunities for UNICC clients and partner organisations to leverage for similar challenges with this innovative technology. For more information, visit the UNICC website.

Social media channels

Facebook @unicc.ict

LinkedIn @UNICC

Twitter @unicc_ict

YouTube @UN International Computing Centre

International Telecommunication Union

ITU is the United Nations specialised agency for information and communications technologies (ICTs), driving innovation in ICTs together with 193 member states and a membership of over 900 companies, universities, research institutes, and international organisations. Established nearly 160 years ago in 1865, ITU is the intergovernmental body responsible for coordinating the shared global use of the radio spectrum, promoting international cooperation in assigning satellite orbits, improving communications infrastructure in the developing world, and establishing the worldwide standards that foster seamless interconnection of a vast range of communications systems. From broadband networks to cutting-edge wireless technologies, aeronautical and maritime navigation, intelligent transport systems, radio astronomy, oceanographic and satellite-based Earth monitoring as well as converging fixed-mobile phone, internet, cable television and broadcasting technologies, ITU is committed to connecting the world. For more information, visit www.itu.int.

See also: Africa’s participation in the International Telecommunication Union

itu landscape 1

Digital activities

Some of ITU’s key areas of action include radiocommunication services (such as satellite services, and fixed/mobile and broadcasting services), developing telecommunications networks (including future networks), standardisation of various areas and media related to telecommunications, and ensuring access to bridge the digital divide and addressing challenges in ICT accessibility. ITU’s work supports emerging technologies in fields such as 5G, artificial intelligence (AI), Intelligent Transport Systems, disaster management, agriculture, smart sustainable cities, and the internet of things (IoT); access and digital inclusion; the accessibility of ICTs to persons with disabilities; digital health; ICTs and climate change; cybersecurity; gender equality; and child online protection, among others.  These and many more ICT topics are covered both within the framework of radiocommunication, standardisation, and development work, through various projects, initiatives, and studies carried out by the organisation.

Digital policy issues

Telecommunication infrastructure

Information and communication infrastructure development is one of ITU’s priority areas. The organisation seeks to assist member states, sector members, associates, and academia in the implementation and development of broadband networks, wired (e.g. cable) and wireless technologies, international mobile telecommunications (IMT), satellite communications, the IoT, and smart grids, including next-generation networks, as well as in the provision of telecommunications networks in rural areas.

ITU’s International Telecommunication Regulations (ITRs) have as an overall aim the facilitation of global interconnection and interoperability of telecommunication facilities. Through the ITU Radiocommunication Sector (ITU-R), ITU is involved in the global management of the radio frequency spectrum and satellite orbits, used for telecommunications services, in line with the Radio Regulations.

The international standards developed by ITU’s Telecommunication Standardization Sector (ITU-T) enable the interconnection and interoperability of ICT networks, devices, and services worldwide. It has 11 technical standardisation committees called Study Groups (SGs), with mandates covering a wide range of digital technologies:

The work on standards is complemented by short-term exploration/incubation ITU-T Focus Groups (FGs) whose deliverables guide the ITU-T SGs in new areas of standardisation work:

Collaboration among various standards bodies is a high priority of ITU-T. Various platforms were established to support coordination and collaboration on various topics, for example:

The Telecommunication Development Sector (ITU-D) establishes an enabling environment and provides evidence-based policy-making through ICT indicators and regulatory and economic metrics, and implements a host of telecommunications/ICT projects.

In the immediate aftermath of the COVID-19 pandemic, ITU-D launched the Global Network Resiliency Platform (REG4COVID) to address the strain experienced by telecommunication networks, which are vital to the health and safety of people. The platform pools experiences and innovative policy and regulatory measures.

Discussions involving the World Bank, Global System for Mobile Communications (GSMA), and the World Economic Forum identified how to bring together communities to support ITU membership in their response to COVID-19. The Speedboat Initiative issued a COVID-19 Crisis Response:

Digital Development Joint Action Plan and Call for Action to better leverage digital technologies and infrastructure in support of citizens, governments, and businesses during the pandemic.

Connect2Recover provides country-specific support to reinforce digital infrastructures – using telework, e-commerce, remote learning, and telemedicine to prevent the spread of COVID-19 and to support recovery and preparedness for potential future pandemics. ITU worked with the Government of Japan and the Kingdom of Saudi Arabia on this initiative. ITU/WHO Focus Group on AI for Health worked on a standardised assessment framework for the evaluation of AI-based methods for health, diagnosis, triage, or treatment decisions and in early 2020 it created an Ad-hoc Group on Digital Technologies for COVID-19 Health Emergencies (AHG-DT4HE) to review the role of AI (and other digital technologies) in combatting COVID-19 throughout an epidemic’s life cycle; it also delivered guidance on digital technologies for COVID health emergency. The Group also developed AI guidance specifically for health on ethics, regulatory considerations, clinical evaluation, and data quality and continues work with ITU, WHO, and WIPO on the Global Initiative on AI for Health.

The impact statement for the Telecommunications Development Bureau’s (BDT) thematic priority on Network and Digital Infrastructure is ‘Reliable connectivity to everyone’.

ITU-D SG1 also focuses on various aspects related to telecommunications infrastructure, in particular, Question 1/1 on ‘Strategies and policies for the deployment of broadband in developing countries’;   Question   2/1 on ‘Strategies, policies, regulations, and methods of migration and adoption of digital broadcasting and implementation of new services’; Question 4/1 on ‘Economic aspects of national telecommunications/ICTs’; Question 5/1 on ‘Telecommunications/ICTs for rural and remote areas’; Question 6/1 on ‘Consumer information, protection and rights’; and Question 5/2 on ‘Adoption of telecommunications/ICTs and improving digital skills’.

5G

ITU plays a key role in managing the radio spectrum and developing international standards for 5G networks, devices, and services, within the framework of the so-called IMT-2020 activities. ITU-R SGs together with the mobile broadband industry and a wide range of stakeholders established the 5G standards.

The activities include the organisation of intergovernmental and multistakeholder dialogues, and the development and implementation of standards and regulations to ensure that 5G networks are secure, interoperable, and operate without interference.

ITU-T is playing a similar convening role for the technologies and architectures of non-radio elements of 5G systems. For example, ITU standards address 5G transport, with Passive Optical Network (PON), Carrier Ethernet, and Optical Transport Network (OTN), among the technologies standardised by ITU-T expected to support 5G systems. ITU  standards for 5G  networking address topics including network virtualisation, network orchestration and management, and fixed-mobile convergence. ITU standards also address ML for 5G and future networks, the environmental requirements of 5G, security and trust in 5G, and the assessment of 5G quality of service (QoS) and quality of experience (QoE).

Satellite

ITU-R manages the coordination, notification, and recording of frequency assignments for space systems, including their associated earth stations. Its main role is to process and publish data and carry out the examination of frequency assignment notices submitted by administrations towards their eventual recording in the Master International Frequency Register.

ITU-R also develops and manages space-related assignment or allotment plans and provides mechanisms for the development of new satellite services by determining how to optimise the use of available and suitable orbital resources.

Currently, the rapid pace of satellite innovation is driving an increase in the deployment of non-geostationary satellite systems (NGSO). With the availability of launch vehicles capable of supporting multiple satellite launches, mega-constellations consisting of hundreds to thousands of spacecraft are becoming a popular solution for global telecommunications.

To this end, during the 2019 World Radiocommunication Conference (WRC-19), ITU established regulatory procedures for the deployment of NGSO systems, including mega-constellations in low Earth orbit.

Regarding climate change, satellite data today is an indispensable input for weather prediction models and forecast systems used to produce safety warnings and other information in support of public and private decision-making.

ITU develops international standards contributing to the environmental sustainability of the ICT sector, as well as other industry sectors applying ICTs assembling technologies to increase efficiency and innovate their service offer. The latest ITU standards in this domain address sustainable power-feeding solutions for IMT-2020/5G networks, energy-efficient data centres capitalising on big data and AI, and smart energy management for telecom base stations.

Emergency telecommunications

Emergency telecommunications is an integral part of the ITU mandate. To mitigate the impact of disasters, the timely dissemination of authoritative information before, during, and after disasters is critical.

Emergency telecommunications play a critical role in disaster risk reduction and management. ICTs are essential for monitoring the underlying hazards and for delivering vital information to all stakeholders, including those most vulnerable, as well as in the immediate aftermath of disasters for ensuring the timely flow of vital information that is needed to co-ordinate response efforts and save lives. ITU supports its member states in the four phases of disaster management:

ITU activities in the field of radiocommunications make an invaluable contribution to disaster management. They facilitate prediction, detection, and alerting through the coordinated and effective use of the radio-frequency spectrum and the establishment of radio standards and guidelines concerning the usage of radiocommunication systems in disaster mitigation and relief operations.

ITU-T SG2 plays a role as the lead study group on telecommunications for disaster relief/early warning, network resilience, and recovery. Other study groups are working on emergency telecommunications within their mandates. Examples are shown in the following paragraphs.

ITU standards offer common formats for the exchange of all-hazard information over public networks. They ensure that networks prioritise emergency communications. And they have a long history of protecting ICT infrastructure from lightning and other environmental factors. In response to the increasing severity of extreme weather events, recent years have seen ITU standardisation experts turning their attention to ‘disaster relief, network resilience, and recovery’. This work goes well beyond traditional protection against environmental factors, focusing on technical mechanisms to prepare for disasters and respond effectively when disaster strikes.

ITU standards now offer guidance on network architectures able to contend with sudden losses of substantial volumes of network resources. They describe the network functionality required to make optimal use of the network resources still operational after a disaster. They offer techniques for the rapid repair of damaged ICT infrastructure, such as means to connect the surviving fibers of severed fiber-optic cables. And they provide for ‘movable and deployable ICT resource units’ in various sizes, such as emergency containers, vehicles, or hand-held kits housing network resources and a power source – to provide temporary replacements for destroyed ICT infrastructure.

ITU is also supporting an ambitious project to equip submarine communications cables with climate- and hazard-monitoring sensors to create a global real-time ocean observation network. This network would be capable of providing earthquake and tsunami warnings, as well as data on ocean climate change and circulation. This project to equip cable repeaters with climate and hazard-monitoring sensors – creating Science Monitoring And Reliable Telecommunications (SMART) cables – is led by the ITU/WMO/UNESCO-IOC Joint Task Force (JTF) onSMART Cable Systems, a multidisciplinary body established in 2012. Currently, several projects are ongoing to realise SMART cables.

In ITU-D, a lot of effort is directed at mainstreaming disaster management in telecommunications/ICT projects and activities as part of disaster preparedness. This includes infrastructure development, and the establishment of enabling policy, legal, and regulatory frameworks. ITU also deploys temporary telecommunications/ICT solutions to assist countries affected by disasters. After providing assistance for disaster relief and response, ITU undertakes assessment missions to affected countries aimed at determining the magnitude of damage to the network through the use of geographical information systems. On the basis of its findings, ITU and the host country embark on resuscitating the infrastructure while ensuring that disaster-resilient features are integrated to reduce network vulnerability in the event of disasters striking in the future.

ITU is also part of the Emergency Telecommunications Cluster (ETC), a global network of organisations that work together to provide shared communications services in humanitarian emergencies.

ITU-D SQ Question 3/1 ‘The use of telecommunications/ICTs for disaster risk reduction and management’ was agreed at the World Telecommunication Development Conference 2022 (WTDC-22) and will operate for the 2022–2025 study period. This Question continues the work of Question 5/2 of the 2018–2021 period.

The ITU/WMO/UNEP Focus Group on Artificial Intelligence for Natural Disaster Management (FG-AI4NDM), established by ITU-T SG2 has been developing best practices to leverage AI to assist with data collection and handling, improve modelling across spatiotemporal scales, and provide effective communication.

Work includes the following:

  • With the ETC, ITU developed the Disaster Connectivity Map (DCM), with information critical for first responders on network outages and connectivity gaps following disasters.
  • ITU joined the Crisis Connectivity Charter(CCC) in 2019, joining the satellite industry and the humanitarian community in making satellite communication more available.
  • ITU established an ITU Emergency Telecommunications Roster. ITU staff are trained on deployment of ITU telecommunications equipment and on supporting the ETC on the ground.
  • ITU, with the International Federation of Red Cross and Red Crescent Societies (IFRC) and the World Meteorological Organization (WMO), launched a Call to Action on Emergency Alerting in 2021, inviting all partners to support countries in implementing CAP. The organisations are supporting the WMO to establish a CAP HelpDesk.
  • Strengthening the Multi-Hazard Early Warning Systems, ITU partnered with the United Nations Office for Disaster Risk Reduction (UNDRR), WMO, the Intergovernmental Oceanographic Commission of UNESCO (IOC-UNESCO), and the World Broadcasting Unions in 2020 to develop Media Saves Lives to reinforce broadcasters’ role in the early warning chain.

Artificial intelligence

ITU works on the development and use of AI to ensure a sustainable future for everyone. To that end, it convenes intergovernmental and multistakeholder dialogues, develops international standards and frameworks, and helps in capacity building for the use of AI.

AI and machine learning (ML) are gaining a larger share of the ITU standardisation work programme in fields such as network orchestration and management, multimedia coding, service quality assessment, operational aspects of service provision and telecom management, cable networks, digital health, environmental efficiency, and autonomous driving.

AI for Good is organised by ITU in partnership with 40 UN sister agencies and co-convened with Switzerland. The goal of AI for Good is to identify practical applications of AI to advance the UN SDGs and scale those solutions for global impact. It’s the leading action-oriented, global, and inclusive UN platform on AI.

Various ITU-T SGs address aspects of AI and ML within their mandates. The work has so far resulted in ITU-T Recommendations and Supplements, for example, in the L-, M-, P-, and Y-series of ITU-T Recommendations.

The ITU-T AI/ML in 5G Challenge, introduced in 2020, rallies like-minded students and professionals from around the globe to study the practical application of AI and ML in emerging and future digital communications networks and sustainable development. The second Challenge (in 2021) attracted over 1,600 students and professionals from 82 countries, competing for prizes and global recognition. The 2022 Challenge covered a wide range of topics including AI/ML in 5G, GeoAI, and tinyML. By mapping emerging AI and ML solutions, the Challenge fostered a community to support the iterative evolution of ITU standards. To learn more, see the Challenge GitHub.

Several ITU-T FG are considering the use of AI and ML including:

Main activities related to ITU-R SGs and reports include:

  • ITU-R SG1 covers Spectrum Management and Monitoring. In relation to AI, Question ITU-R 241/1 ‘Methodologies for assessing or predicting spectrum availability’ was approved in 2019 and is under study.
  • ITU-R SG6 covers all aspects for the broadcasting service. SG6 deliverables and work items related to AI and ML including Question ITU-R 144/6 ‘Use of artificial intelligence (AI) for broadcasting’; and Report ITU-R BT.2447 ‘Artificial intelligence systems for programme production and exchange’.
  • AI forRoadSafetyinitiative: Launched in October 2021, the initiative promotes an AI-enhanced approach to reduce fatalities across road-safety management, safer roads and mobility, safer vehicles, safer road users, post-crash response, and speed control.

During the 40th High-Level Committee on Programmes (HLCP) session in October 2020, an Interagency Working Group on AI (IAWG-AI) was established to focus on the policy and programmatic coherence of AI activities within the UN. IAWG-AI, co-led by the United Nations Educational, Scientific and Cultural Organization (UNESCO) and ITU, aims to combine the ethical and technological parts of the UN to provide a solid foundation for current and future system-wide efforts on AI, ensuring respect for human rights and accelerating progress on the SDGs.

ITU also coordinates an annual UN Activities on AI report, a joint effort with over 45 UN agencies and entities, all partners of AI for Good or members of the IAWG-AI. The report usually presents over 250 cases and projects run by the UN system, in areas covering all 17 SDGs and ranging from smart agriculture and food systems to transportation, financial services, and healthcare. The report contains an ExecutiveSummary which presents an analysis of all the projects submitted to the report, providing a snapshot of the key tracks, trends, and gaps in AI activities within the UN system.

The UN-led initiative, United for Smart Sustainable Cities (U4SSC), coordinated by ITU, UNECE, and UN-HABITAT and supported by 19 UN agencies and programmes, has been examining how AI can be employed in the smart city domain and through its Thematic Group on Guiding Principles for Artificial Intelligence in Cities for implementing AI-based solutions in line with the SDGs.

ITU, through its Development Sector, also holds an annual meeting for all telecommunications regulators on the occasion of the Global Symposium for Regulators (GSR), which discusses and establishes a regulatory framework for all technologies including AI, and addresses this issue at its two SGs. Several areas under ITU-D SG2 explore applications of AI in various domains to support sustainable development.

Critical internet resources 1In the work of ITU the issues related to critical internet resources are dealt with as ‘internet public-policy related work’.

Over the years, ITU has adopted several resolutions that deal with internet technical resources, such as Internet Protocol-based networks (Resolution 101 (Rev. Bucharest, 2022)), IPv4 to IPv6 transition (Resolution 180 (Rev. Bucharest, 2022)), and internationalised domain names (Resolution 133 (Rev. Bucharest, 2022)). ITU has also adopted a resolution on its role regarding international public policy issues pertaining to the internet and the management of internet resources, including domain names and addresses (Resolution 102 (Rev. Bucharest, 2022)). In addition, the ITU Council has set up a Working Group on International Internet (CWG-Internet)- related Public Policy Issues, tasked with identifying, studying, and developing matters related to international internet-related public policy issues. This Working Group also holds regular online open public consultations on specific topics to give all stakeholders from all nations an opportunity to express their views with regard to the topic(s) under discussion.

ITU is also the facilitator of WSIS Action Line С2 – Information and communication infrastructure.

Digital standards 2In the work of ITU the issue of digital standards is addressed as ‘International standards’.

International standards provide the technical foundations of the global ICT ecosystem.

Presently, 95% of international traffic runs over optical infrastructure built in conformance with ITU standards. Video now accounts for over 80% of all internet traffic; this traffic relies on ITU’s Primetime Emmy-winning video-compression standards.

ICTs are enabling innovation in every industry and public-sector body. The digital transformation underway across our economies receives key support from ITU standards for smart cities, energy, transport, healthcare, financial services, agriculture, and AI and ML.

ICT networks, devices, and services interconnect and interoperate thanks to the efforts of thousands of experts who come together on the neutral ITU platform to develop international standards known as ITU-T Recommendations.

Standards create efficiencies enjoyed by all market players, efficiencies, and economies of scale that ultimately result in lower costs to producers and lower prices to consumers. Companies developing standards-based products and services gain access to global markets. And by supporting backward compatibility, ITU standards enable next-generation technologies to interwork with previous technology generations; this protects past investments while creating the confidence to continue investing in our digital future.

The ITU standardisation process is contribution-led and consensus-based. Standardisation work is driven by contributions from ITU members and consequent decisions are made by consensus. The process aims to ensure that all voices are heard and that resulting standards have the consensus-derived support of the diverse and globally representative ITU membership.

ITU members develop standards year-round in ITU-T SGs. Over 4,000 ITU-T Recommendations are currently in force, and over 300 new or revised ITU-T Recommendations are approved each year.

For more information on the responsibilities of ITU SGs, covering ITU-T SG as well as those of ITU’s radiocommunication and development sectors (ITU-R and ITU-D), see the ITU backgrounder on study groups.

The ITU World Telecommunication Standardization Assembly (WTSA) is the governing body of ITU’s standardisation arm (ITU-T). It is held every four years to review the overall direction and structure of ITU-T. This conference also approves the mandates of the Telecommunication Standardization Sector study group (ITU-T SSGs) (WTSA Resolution 2) and appoints the leadership teams of these groups.

ITU develops international standards supporting the co-ordinated development and application of IoT technologies, including standards leveraging IoT technologies to address urban-development challenges.

WR to TL recognition procedure

Based on an MoU signed by ITU-T, the International Laboratory Accreditation Cooperation (ILAC), and the International Accreditation Forum (IAF), ITU recognises the Testing Laboratories (TLs). These are accredited by an Accreditation Body (AB) that is a signatory to the ILAC Mutual Recognition Arrangement (MRA) for testing. The scope of accreditation contains ITU-T Recommendation(s). All TLs which meet the criteria are listed in the ITU TL Database, https://itu.int/go/tldb. More details are also available in the ITU C&I Portal, https://itu.int/go/citest.

Digital rights and human-centric technologies 

In February 2023, the UN High Commissioner for Human Rights emphasised the necessity of incorporating human rights into technical standards during a high-level meeting at the World Standards Cooperation (WSC). Moreover, several Human Rights Council and UN General Assembly resolutions address human rights and digital technology issues and the development of the UN Secretary-General’s Guidance on Human Rights Due Diligence for Digital Technology Use is currently underway.  

ITU has already undertaken various initiatives to ensure a rights-respecting and inclusive digital landscape such as the one to ensure gender equity in its recommendations, promote accessibility for all, ensure universal access globally, and support the ICT capacity building of girls. Moreover, ITU understands that human-centric technologies are pivotal for safeguarding individual autonomy, promoting inclusivity, and upholding the principles of equality and dignity in the digital realm. Thus, the organisation actively engages in the development of policies and technical recommendations that prioritise digital rights, encompassing privacy, freedom of expression, access to information, data protection, and non-discrimination. 

Additionally, ITU plays a crucial role in facilitating dialogue and collaboration between our members, strategic partners, and relevant entities to create awareness, share best practices, and contribute to the formulation of international standards that emphasise human-centric approaches. By championing digital rights and human-centric technologies, we underscore our commitment to building a digital future that prioritises the well-being and rights of individuals across the global digital landscape. 

Internet of things 3Within the work of ITU, the work related to the IoT also includes ‘Smart cities’.

The range of applications of the IoT is very broad – extending from smart clothing to smart cities and global monitoring systems. To meet these varied requirements, a variety of technologies, both wired and wireless, is required to provide access to the network.

Alongside ITU-T studies on the IoT and smart cities, ITU-R conducts studies on the technical and operational aspects of radiocommunication networks and systems for the IoT. The spectrum requirements and standards for IoT wireless access technologies are being addressed in ITU-R, as follows:

  • Harmonisation of frequency ranges, and technical and operating parameters used for the operation of short-range devices.
  • Standards for wide area sensor and actuator network systems.
  • Spectrum to support the implementation of narrowband and broadband machine-type communication infrastructures.
  • Support for massive machine-type communications within the framework of the standards and spectrum for IMT-Advanced (4G) and IMT-2020 (5G).
  • Use of fixed-satellite and mobile-satellite communications for the IoT.

ITU-D SG2 Question 1/2 ‘Creating smart cities and society: Employing information and communication technologies for sustainable social and economic development’ includes case studies on the application of the IoT, and identifies the trends and best practices implemented by member states as well as the challenges faced, to support sustainable development and foster smart societies in developing countries.

ITU-T SG20 is responsible for studies relating to the IoT and its applications, and smart cities and communities (SC&C). This includes studies relating to big data aspects of the IoT and SC&C, digital services for SC&C, and digital transformation of relevant IoT and SC&C aspects. ITU and the Food and Agriculture Organization of the United Nations (FAO) Focus Group on Artificial Intelligence (AI) and Internet of Things (IoT) for Digital Agriculture (FG- AI4A), established by ITU-T SG20, explores (1) how emerging technologies including AI and IoT can be leveraged for data acquisition and handling, (2) modelling from a growing volume of agricultural and geospatial data, and (3) providing communication for the optimisation of agricultural production processes.

Blockchain

New ITU standards for blockchain and distributed ledger technology (DLT) address the requirements of blockchain in next-generation network evolution and the security requirements of blockchain, both in terms of blockchain’s security capabilities and security threats to blockchain.

ITU reports provide potential blockchain adopters with a clear view of the technology and how it could best be applied. Developed by the FG DLT, these reports provide an ‘assessment framework’ to support efforts to understand the strengths and weaknesses of DLT platforms in different use cases. The Group has also produced a high-level DLT architecture – a reference framework – detailing the key elements of a DLT platform. The FG studied high-potential DLT use cases and DLT platforms said to meet the requirements of such use cases. These studies guided the Group’s abstraction of the common requirements necessary to describe a DLT architecture and associated assessment criteria. The resulting reports also offer insight into the potential of DLT to support the achievement of the SDGs.

Blockchain and DLT are also key to the work of the Digital Currency Global Initiative, a partnership between ITU and Stanford University to continue the work of an ITU Focus Group on Digital Currency including Digital Fiat Currency (FG DFC). The Digital Currency Global Initiative provides an open, neutral platform for dialogue, knowledge sharing, and research on the applications of Central Bank Digital Currency (CBDC) and other digital currency implementations. The initiative will share case studies of digital currency applications, benchmark best practices, and develop specifications to inform ITU standards.

ITU-T SG3 is studying economic and policy aspects when using distributed ledger technologies such as for the improved management of the Universal Service Fund or to handle accounting.

ITU-T SG5 is studying the environmental efficiency of digital technologies including blockchain. For example, ITU-T SG5 has developed Recommendation ITU-T L.1317 on guidelines for energy-efficient blockchain systems.

ITU-T SG16 Question 22/16 on multimedia aspects of DLT and e-services and ITU-T SG17 Question 14/17 on DLT security continue the work of the now closed ITU-T Focus Group on Distributed Ledger Technologies. Several Recommendations and Technical Papers have been produced, and more are being prepared.

Topics of interest for digital financial services (DFS) that are being studied by Q22/16 and Q7/17 include digital evidence services, digital invoices, and smart contracts.

ITU-T SG20 Question 4/20 on data analytics, sharing, processing, and management, including big data aspects, of the IoT and SC&C, is studying the role of emerging technologies such as blockchain to support data processing and management (DPM).

Cloud computing

ITU standards provide the requirements and functional architectures of the cloud ecosystem, covering inter- and intra-cloud computing and technologies supporting anything as a service (XaaS). These standards enable consistent end-to-end, multi-cloud management and the monitoring of services across different service providers’ domains and technologies. They were developed in view of the convergence of telecoms and computing technologies that characterises the cloud ecosystem.

Cloud services provide on-demand access to advanced ICT resources, enabling innovators to gain new capabilities without investing in new hardware or software. Cloud concepts are also fundamental to the evolution of ICT networking, helping networks to meet the requirements of an increasingly diverse range of ICT applications.

As innovation accelerates in fields such as IMT-2020/5G and the IoT and digital transformation takes hold in every industry sector, the cloud ecosystem will continue to grow in importance to companies large and small, in developing as well as developed countries.

ITU-D SG1 Question 3/1 of the 2018–2021 period focused on the analysis of factors influencing effective access to support cloud computing, as well as strategies, policies, and infrastructure investments to foster the emergence of a cloud-computing ecosystem in developing countries, among others. For 2022–2025, this topic will be studied under Question 2/2 ‘Enabling technologies for e-services and applications, including e-health and e-education’.

Emerging technologies

ITU’s range of work on emerging technologies in fields such as AI, 5G, IoT, SC&C, ITS, quantum information technologies, and others have been covered in various other sections.

ITU-T SG5 on Environment, Electromagnetic Fields (EMF), and the Circular Economy is responsible for ICTs related to the environment, energy efficiency, clean energy, and sustainable digitalisation for climate actions. It carries out work to study the environmental efficiency of emerging technologies.

ITU-T SG20 Question 5/20 on the study of emerging digital technologies, terminology and definitions, serves as a facilitator with the research and innovation community to identify emerging technologies requiring standardisation for the global market and the industry.

U4SSC, through its various thematic groups, explores how leveraging emerging technologies such as the IoT, AI, blockchain, and digital twin, can help create a sustainable ecosystem and improve the delivery of urban services to improve quality of life for inhabitants. In this context, U4SSC has published the following reports:

Quantum information technology

Quantum information technology (QIT) improves information processing capability by harnessing the principles of quantum mechanics. It has promoted the second quantum revolution and will profoundly impact ICT networks and digital security.

ITU’s work in the area of QIT includes developing standards. For example, several ITU-T SGs, including SGs 11, 13, and 17 are developing ITU-T Recommendations in this field. The work has so far resulted in ITU-T Recommendations and Supplements in the X-, and Y-series of ITU-T Recommendations.

The ITU-T Focus Groupon Quantum Information Technology for Networks (FG-QIT4N) provided a collaborative platform for pre-standardisation aspects of QIT for networks. It adopted nine technical reports.

A 2021 webinar series explores innovative QIT applications and their implications on security, on classical computing and ICT networks and the discussion of corresponding roadmaps for quantum networks.

Network security 4In the work of ITU the issue of network security is addressed as ‘ICT security’.

ITU and the WSIS Action Line C5 – Building confidence and security in the use of ICTs, bringing different stakeholders together to forge meaningful partnerships to help countries address the risks associated with ICTs. This includes adopting national cybersecurity strategies, facilitating the establishment of national incident response capabilities, developing international security standards, protecting children online, and building capacity.

ITU develops international standards to build confidence and security in the use of ICTs, especially for digital transformation. Topics of growing significance to this work include digital identity infrastructure, cybersecurity management, security aspects of digital financial services, intelligent transport systems, blockchain and distributed ledger technology, and quantum information technologies.

ITU-T SG17 (Security) is the lead SG on building confidence and security in the use of ICTs; facilitating more secure network infrastructure, services, and applications; and coordinating security-related work across ITU-T SGs. Providing security by ICTs and ensuring security for ICTs are both major study areas for SG17. Other ITU-T SGs, such as ITU-T SG9 (Broadband Cable and TV) and ITU-T SG13 (Future Networks, with Focus on IMT-2020, Cloud Computing and Trusted Network Infrastructures) contributed to fulfilling the ITU mandate on cybersecurity.

ITU-TSG5 (Environment, EMF, and the Circular Economy) studies the security of ICT systems concerning electromagnetic phenomena (High-Altitude Electromagnetic Pulse (HEMP), High Power Electromagnetic (HPEM), information leakage).

ITU-T SG11 (Protocols, testing & combating counterfeiting) is developing a series of new ITU-T Recommendations (e.g. ITU-T Q.3057), which define the signalling architecture and requirements for interconnection between trustable network entities in support of existing and emerging networks. This Recommendation describes the use of digital signatures (digital certificates) in the signalling exchange which may guarantee the trustworthiness of the sender. More details are available at https://itu.int/go/SIG- SECURITY.

WR to combating counterfeiting and stolen ICT devices: The issue of counterfeit and stolen ICT devices affects all stakeholders and becomes a big challenge for the entire ICT industry. ITU, as a specialised agency of the UN on ICTs, is facilitating industry to cope with such issues. Since 2013, SG11 approved 13 standards and non-normative documents and organised 11 Workshops and related events whose main aim was to promote ITU-T SG11’s current activities and find a way forward. More details about ITU-T SG11 activities on combating counterfeiting are available on a dedicated webpage https://itu.int/go/CS-ICT.

ITU-T SG20 Question 6/20 on Security, privacy, trust and identification for IoT and SC&C, is working on developing recommendations, reports, and guidelines on security and trust provisioning in IoT both at the ICT infrastructure and future heterogeneous converged service environments. ITU-R established clear security principles for IMT (3G, 4G and 5G) networks.

In 2008, ITU launched a five-pillared framework called the Global Cybersecurity Agenda (GCA) to encourage co-operation with and between various partners in enhancing cybersecurity globally. The cybersecurity programme offers its membership, particularly developing countries, the tools to increase cybersecurity capabilities at the national level in order to enhance security, and build confidence and trust in the use of ICTs. The 2022 session of the ITU Council approved guidelines for better utilisation of the GCA framework by ITU.

ITU serves as a neutral and global platform for dialogue around policy actions in the interests of cybersecurity.

ITU issues the Global Cybersecurity Index (GCI) to shed light on the commitment of ITU member states to cybersecurity at the global level. The index is a trusted reference developed as a multistakeholder effort managed by ITU. In the last iteration of the GCI, 150 member states participated.

Alongside the ITU-T’s development of technical standards in support of security and ITU-R’s establishment of security principles for 3G and 4G networks, ITU also assists in building cybersecurity capacity.

This capacity-building work helps countries to define cybersecurity strategies, assists the establishment of computer incident response teams (CIRTs), supports the protection of children online, and assists countries in building human capacity relevant to security.

For example:

Strategies: ITU assists member states in developing and improving effective national cybersecurity frameworks or strategies. At the national level, cybersecurity is a shared responsibility, which requires coordinated action for prevention, preparation, and response on the part of government agencies, authorities, the private sector, and civil society. To ensure a safe, secure, and resilient digital sphere, a comprehensive national framework or strategy is necessary.

CIRTs: Effective mechanisms and institutional structures are necessary at the national level to deal with cyberthreats and incidents reliably. ITU assists member states in establishing and enhancing national CIRTs. In response to the fast-evolving technologies and manifestation of related threats, incident response must be updated and improved continuously.

Building human capacity:

  • ITU conducts regional and national cyber drills, assisting member states in improving cybersecurity readiness, protection, and incident response capabilities at regional and national levels, and strengthening international cooperation among ITU member states against cyberthreats and cyberattacks. To date, ITU has conducted cyber drills involving over 100 countries.
  • ITU’s Development Bureau organises regional cybersecurity forums across ITU regions, helping build capacity for Telecommunication Development Bureau (BDT) programmes and facilitating cooperation at the regional and international levels.
  • Through the ITU Academy, ITU offers a number of training courses for professionals in the field of cybersecurity.
  • BitSight provided access to ITU member states for its cybersecurity scoring platform – helping address cybersecurity challenges during the COVID-19 pandemic and to support member states’ health infrastructure with timely information on cyberthreats.
  • The Women in Cyber Mentorship Programme builds skills of junior women professionals entering the field of cybersecurity.

International cooperation: In its efforts on cybersecurity, ITU works closely with partners from international organisations, the private sector, and academia, strengthened by a memorandum of understanding (MoU) with a range of organisations such as the United Nations Office on Drugs and Crime (UNODC), World Bank, Interpol, World Economic Forum, and several others.

Child safety online 5Within the work of ITU, child safety online is addressed as ‘Child online protection’.

As part of its Global Cybersecurity Agenda (GCA), ITU launched the Child Online Protection (COP) Initiative in 2008, aimed at creating an international collaborative network and promoting the protection of children globally from all kinds of risks and harms related to the online environment, all while empowering children to fully benefit from the opportunities that the internet offers. The initiative focuses on the development of child online protection strategies covering five key areas: legal measures, technical and procedural measures, organisational structures, capacity building, and international cooperation.

Approaching child online safety with a holistic child-rights-based approach, the initiative has recently added to its key objectives the participation of children in policy-making processes related to child online protection as well as the digital skills development for children and their families.

In collaboration with other organisations, ITU has produced four sets of the 2020 Child Online Protection (COP) Guidelines, aimed at children, parents, guardians, and educators, as well as industry and policymakers. The first set of COP Guidelines were produced in 2009. The ITU Council Working Group on Child Protection Online (WG- CP) guides the organisation’s activities in the area of child safety online.

ITU has launched or supported a range of COP responses specific to COVID-19, including:

Access

The need for sustained efforts to expand internet access at a global level and bring more people online has been outlined in several resolutions adopted by ITU bodies. The organisation is actively contributing to such efforts, mainly through projects targeted at developing countries and focused on aspects such as human and institutional capacity building, education, and digital literacy; deployment of telecommunications networks and establishment of Internet Exchange Points (IXPs); the creation of broadband public access points to the internet; and the development and implementation of enabling policies in areas such as universal access. The organisation is also studying access-related issues within its various study groups, and it publishes relevant papers and studies. ITU also monitors progress made by countries in addressing the digital divide, through its periodically updated statistics and studies such as the ICT Facts and Figures and the series of Measuring Digital Development reports, including its analysis of ICT prices. The ITU DataHub brings together a broad range of indicators and statistics for easy consultation and download. The Connect 2030 Agenda envisions specific targets related to internet access; for instance by 2023, 65% of households worldwide will have access to the internet; by 2023, 70% of individuals worldwide will have with access to the internet; and by 2023, internet access should be 25% more affordable.

Access is treated in most meaningful connectivity-related Questions of ITU-D SG1 including:

  • Question 1/1 on strategies and policies for the deployment of broadband in developing countries.
  • Question 2/1 on strategies, policies, regulations and methods of migration to and adoption of digital technologies for broadcasting, including to provide new services for various environments.
  • Question 4/1 on economic aspects of national telecommunications/ICTs.
  • Question 5/1 on telecommunications/ICTs for rural and remote areas.
  • Question 6/1 on consumer information, protection and rights.

ITU is the facilitator of WSIS Action Line С2 – Information and communication infrastructure.

Capacity development

ITU is heavily involved in capacity development activities, mainly aimed at assisting countries in developing their policy and regulatory frameworks in various digital policy areas, ranging from the deployment or expansion of broadband networks, to fighting cybercrime and enhancing cybersecurity. The ITU Academy provides a wide range of general and specialised courses on various aspects related to ICTs. Such courses are delivered online, face-to-face, or in a blended manner, and span a wide variety of topics, from technologies and services, to policies and regulations. ITU also develops digital skills at basic and intermediate level to citizens through its Digital Transformation Centre (DTC) Initiative.

The Digital Regulation Handbook and Platform is the result of ongoing collaboration between ITU and the World Bank, which started in 2000. Structured by thematic areas, the Digital Regulation Platform aims to provide practical guidance and best practice for policymakers and regulators across the globe concerned with harnessing the benefits of the digital economy and society for their citizens and firms. The content provides an update on the basics of ICT regulation in light of the digital transformation sweeping across sectors and also includes new regulatory aspects and tools for ICT regulators to consider when making regulatory decisions.

The inclusivity of the ITU standardisation platform is supported by ITU’s Bridging the Standardization Gap (BSG) programme as well as regional groups within ITU-T SGs. The BSG hands-on SG effectiveness training and updated guidelines for National Standardization Secretariats (NSS) assist developing countries in developing the practical skills and national procedures required to maximise the effectiveness of their participation in the ITU standardisation process.

Digital services and applications

The Digital Services and Applications programme offers member states the tools to leverage digital technology and ICT applications to address their most pressing needs and bring real impact to people, with an emphasis on increasing availability and extending services in areas such as digital health, digital agriculture, digital government, and digital learning, as well as cross-sectoral initiatives to accelerate sustainable development such as smart villages.

To effectively harness digital services and applications for socio-economic development, the programme facilitates:

  • development of national sectoral digital strategy (including toolkits, guidelines, capacity building, action plans, and evaluations);
  • deployment of innovative digital services and applications to improve the delivery of value-added services, leveraging strategic partnerships as catalysts;
  • knowledge and best practice sharing through studies, research, and awareness raising, connecting stakeholders in converging ecosystems; and
  • addressing emerging technology trends – such as big data and AI – by collecting and sharing best practices.

Digital ecosystems

ITU works on helping member states create and mature their digital innovation ecosystems. The Digital Ecosystem Thematic Priority has developed a framework to help countries develop appropriate ICT-centric innovation policies, strategies, and programmes; share evidence- based best practices; and implement bankable projects to close the digital innovation gap. Countries are empowered to develop an environment that is conducive to innovation and entrepreneurship, where advances in new technologies become a key driver for the implementation of the WSIS Action Lines, the 2030 Agenda for Sustainable Development, and the Connect 2030 agenda.

ITU assists member states through its events, courses, publications, toolkits, and provision of technical advice. Its Ecosystem Development Projects initiative, for example, provides holistic advisory services including ecosystem diagnosis, risk assessment, good practice transfer, and capacity building. Events include its National and Regional Innovation Forums, which bring ecosystem stakeholders together to equip them with the skills to build their national innovation ecosystems; the ITU Innovation Challenges, which identify the best ICT innovators from around the world and equip them with skills to scale their ideas to truly impact their communities; courses on developing and maturing ecosystems (available at the ITU Academy); and Digital Innovation Profiles, which provide a https://www.itu.int/en/mediacentre/backgrounders/Pages/connect-2030-agenda.aspxsnapshot of a country’s ecosystem status and allowing them to identify and fill the gaps using ITU tools and expertise.

Sustainable development

ITU, as the UN specialised agency for ICTs, continues to support its membership and to contribute to the worldwide efforts to advance the UN 2030 Agenda for Sustainable Development and achieve its SDGs.

The 17 SDGs and their 169 related targets offer a holistic vision for the UN system. The role and contribution of ICTs as essential catalysts to fast-forward achievement of the SDGs is clearly highlighted and has come into focus since the COVID-19 pandemic started. Infrastructure, connectivity, and ICTs have demonstrated their great contribution and potential to accelerate human progress, to bridge the digital divides, and to develop digital societies.

ITU has a key role to play, in realising its main goals of universal connectivity and sustainable digital transformation, in contributing to achieving the SDGs. ITU contributes to the achievement of the SDGs with four levels of involvement:

  • ICTs as an enabler: ITU can be seen as a contributor to all SDGs through the benefits that ICTs bring to societies and economies.
  • Focus: SDGs with no specific reference to ICTs but where ITU has demonstrated to have a clear impact through the benefits ICTs bring to specific sectors and activities (e.g. e-health, digital inclusion, smart cities, e-waste, climate change). These are SDGs 1, 3, 10, 11, 12, and 13.
  • Key focus: SDGs where ITU has a particularly strong impact due to its initiatives, and is custodian of some indicators. These are SDG 4 (Quality Education), with its Target 4b to ‘… expand globally the number of scholarships, for enrolment in higher education, including vocational training and ICTs, technical, engineering and scientific programmes…’; and SDG 5 (Gender Equality), Target 5.b on ‘…the use of enabling technology, in particular ICTs, to promote the empowerment of women’. And Indicator 5b.1 on the ownership of mobile phones, by sex.
  • Main key focus: SDGs where ITU maximises its contribution, such as SDG 9 (Industry, Innovation and Infrastructure) and SDG 17 (Partnership for the Goals). Here ITUis also custodian of related Targets 9.c on ‘…. ICTs to provide universal and affordable access to the Internet…’; and its Indicator 9c.1 on coverage by a mobile network and by technology. As well as Target 17.8 to ‘….enhance the use of enabling technology, in particular information and communications technology’; and its Indicator 17.8.1 about individuals using the internet.

The ITU Connect 2030 Agenda is specifically dedicated to leveraging telecommunications/ICTs, including broadband, for sustainable development. The agenda is built around five goals: growth, inclusiveness, sustainability, innovation, and partnership. In addition, ITU-D works on fostering international cooperation on telecommunications and ICT development issues, and enhancing environmental protection, climate change adaptation, emergency telecommunications, and disaster mitigation and management efforts through telecommunications and ICTs. These and other related issues are explored in reports, guidelines, and recommendations produced by ITU-D SGs. Additionally, ITU-T SGs such as ITU-T SG5 on Environment, EMF, and the Circular Economy is the lead SG and develops standards on circular economy and e-waste management, ICTs related to the environment, energy efficiency, clean energy, and sustainable digitalisation for climate actions, which help to achieve the SDGs.

The ITU strategic plan is aligned to the WSIS Action Lines and SDGs. Since 2015, the WSIS process has been aligned with the 2030 Agenda for Sustainable Development to ensure that ICTs play the enabling role in advancing the SDGs.

Inclusive finance 6Within the work of ITU, the issues related to inclusive finance are addressed as ‘Digital Financial Services (DFS)’.

ITU has built a substantial programme of work in support of digital financial inclusion. ITU standards for digital finance address the security of telecommunications infrastructure (Signalling System No. 7 (SS7)) vulnerabilities, SIM vulnerabilities and SIM fraud), process for managing risks, threats, and vulnerabilities for digital finance service providers, assessing the quality of service of mobile networks to improve reliability and user experience for digital financial services and methodology for auditing the security of mobile payment applications to assess their level of security assurance. They provide for a high quality service and user experience, and safeguard security to build trust in digital finance.

ITU’s work in this field has included the ITU Focus Group on Digital Financial Services (2014–2017), the ITU Focus Group on Digital Currency including Digital Fiat Currency (2017–2019), and the Financial Inclusion Global Initiative (2017–2021), a four-year programme to advance research in digital finance and accelerate digital financial inclusion in developing countries co-led by ITU, the World Bank Group, and the Committee on Payments and Market Infrastructures, and with financial support from the Bill & Melinda Gates Foundation. ITU has also set up a Digital Financial Services (DFS) Security Lab to collaborate with regulators from both the telecom and financial services sectors in emerging economies as well as regional telecom bodies such as the Communications Regulators’ Association of Southern Africa (CRASA), The East African Communications Organization (EACO), and West Africa Telecommunications Regulators Assembly (WATRA) to adopt the recommendations developed under the Financial Inclusion Global Initiative and assess the security of mobile payments applications. The methodology developed for the security audit of mobile payment applications would be developed into a digital public good standard in the future. Through the Security Lab, some 17 security clinics have been held in Africa, Latin America, and Asia regions, providing information and technical guidance to regulators, DFS providers and mobile network operators in those regions on how to adopt the security recommendations for digital finance.

ITU organised the Insights on Digital Financial Services webinar series in 2020 with the objective of providing insights on the innovative applications of telecommunications services, digital payments, and fintech in addressing COVID-triggered social distancing and lockdown and sharing lessons learned from governments and DFS stakeholders on the measures that they are implementing. Twelve webinars were held between May and December 2020 attracting over 1,000 unique participants from 105 countries. The webinars focused on topics such as digital identity, strong authentication technologies, security of digital financial transactions, handling fraud and scams, tracking digital financial crimes and fraud, digital credit technologies, mitigating telecom infrastructure vulnerabilities for digital finance and central bank digital currency.

ITU and Stanford University launched the Digital Currency Global Initiative (DCGI) in 2020 to continue the work of the ITU Focus Group on Digital Currency including Digital Fiat Currency. The DCGI provides an open and neutral platform for dialogue, knowledge sharing, and research on the applications of Central Bank Digital Currency (CBDC) and other digital currency implementations.

E-waste

ITU works in developing policies, standards, frameworks, and guidelines for the efficient disposal of e-waste to achieve a circular economy. ITU has the mandate to promote awareness of the environmental issues associated with telecommunication/ICT equipment design and encourage energy efficiency and the use of materials in the design and fabrication of telecommunication/ICT equipment that contributes to a clean and safe environment throughout its lifecycle (Res.182 (Rev. Busan, 2014));

ITU plays a key role in the UN E-waste Coalition, is a founding partner of the Global E-waste Statistics Partnership (GESP), and collaborates with the Circular Electronics Partnership.

ITU works towards achieving the 2023 targets related to waste electrical and electronic equipment (WEEE), or ‘e-waste’, established in 2018 by the Plenipotentiary Conference by: increasing the global e-waste recycling rate to 30%; and raising the percentage of countries with e-waste legislation to 50%.

ITU-D has been mandated to assist developing countries in undertaking a proper assessment of the size of e-waste and in initiating pilot projects to achieve environmentally sound management of e-waste through e-waste collection, dismantling, refurbishing, and recycling. To this end, the organisation supports countries in developing national policies on e-waste, and works together with industry partners from the public and private sectors to stimulate coordinated actions towards a circular economy model. ITU-D and ITU-T SGs also explore issues related to ICTs and the environment.

ITU-T has been mandated to pursue and strengthen the development of ITU activities in regard to handling and controlling e-waste from telecommunication and information technology equipment and methods of treating it; and to develop recommendations, methodologies, and other publications relating to sustainable management of e-waste resulting from telecommunications/ICT equipment and products, and appropriate guidelines on the implementation of these recommendations. ITU-T SG5 on Environment, EMF, and the Circular Economy is the lead ITU-T SG on the circular economy and e-waste management.

ITU-T SG5 has a dedicated Question (Q7/5) on ‘E-waste, circular economy, and sustainable supply chain management’. This Question seeks to address the e-waste challenge by identifying the environmental requirements of digital technologies including IoT, end-user equipment, and ICT infrastructures or installations, based on the circular economy principles and improving the supply chain management in line with SDG 12, target 12.5 by 2030, substantially reduce waste generation through prevention, reduction, recycling and reuse.

A case study on the Implementation of ITU-T Standards on Sustainable Management of Waste Electrical and Electronic Equipment: The Path to a Circular Economy in Costa Rica was published in 2021.

In 2021, ITU with the World Economic Forum released a toolkit on extended producer responsibility for e-waste management, with a focus on African countries.

Rights of persons with disabilities 7Within the work of ITU the rights of persons with disabilities are addressed as ‘ICT /digital accessibility for all including persons with disabilities’.

ITU works both to promote globally ICT accessibility for persons with disabilities and to make ITU a more accessible organisation for persons with disabilities – Resolution 175 (Rev. Bucharest, 2022).

Globally, ITU has continued conducting technical work in ITU-R, ITU-T, and ITU-D SGs advancing the use of telecommunications and ICTs for persons with disabilities; and developing resources to support member states in establishing environments that ensure accessible telecommunications/ICTs – work conducted with the participation of persons with disabilities and aligned with the Connect 2030 Agenda. ITU-D advanced regional initiatives linked to ICT accessibility, with projects, training, and events, and provided support to ITU administrations in almost every region, including organising Accessible Americas and Accessible events. More information is available here.

Within the second area of focus, ITU has made progress in implementing its ITU Accessibility Policy for persons with disabilities, with an updated version endorsed by ITU Council 2021.

ITU-D Study Question 7/1 continues to focus on telecommunication/ICT accessibility to enable inclusive communication, especially for persons with disabilities for 2022–2025 as has been agreed at WTDC–22.

The 2021 released SG Question 7/1 report (available free of charge in all UN official languages) with its accompanying video and the focused workshop and webinar confirm the careful attention given to this topic.

ITU’s work on accessibility includes regional events, ICT accessibility assessment, and the publication of new resources and handbooks. ITU has developed capacity-building materials to promote the adoption of accessible solutions, including 15 video tutorials on development and remediation of accessible digital content.

A range of activities is detailed below.

  • Accessible Americas: ICT for ALL, Cuba 2021, featured discussions with policymakers and stakeholders on ICT/digital accessibility in the context of COVID-19.
  • Accessible Africa, virtual, 2021. Five online, interactive workshops sought to strengthen the capacity of 175 regional Focal Points from 42 African countries on ICT/digital accessibility.
  • Accessible Europe: ICT for ALL 2021, virtual, 2021. Over 240 participants from more than 40 countries discussed how to remove barriers to enable the social inclusion of persons with disabilities, through cooperation, programmes, and training.
  • Accessible the Commonwealth of independent states (CIS): In 2021 the CIS Region has shown increased interest in ICT accessibility implementation to ensure equal digital empowerment through ICT.

Assessing and monitoring the implementation of ICT accessibility

WSIS Forum 2021: ICTs and Accessibility for Persons with Disabilities and Specific Needs

  • WSIS Forum 2021 featured ICTs and Accessibility for Persons with Disabilities and Specific Needs, with virtual workshops on innovative technologies, bringing together experts and stakeholders to discuss how to leverage ICTs to help people with blindness and vision impairment and how to provide inclusive education for all – showcasing emerging assistive technologies.

Self-paced online training courses

Other accessibility resources

Events and opportunities to support the global implementation of ICT accessibility

Making ITU a more accessible organisation for persons with disabilities

  • ITU continues to ensure accessibility to persons with disabilities, including staff, delegates, and the general public.
  • To ensure the structure and content of ITU websites, videos, publications, digital documents, and digital information are all digitally accessible, training events are under preparation (will take place in February 2022).
  • To provide fully accessible ITU events, an invitation to bid for the provision of real-time captioning was completed in November 2021. Proposals for captioning in French, Spanish, and Chinese have been submitted.
  • In 2019, ITU provided captioning across ITU events and major conferences, sign language interpretation in selected ITU-T accessibility meetings and in making ITU websites accessible. ITU has also modified internal production to generate accessible publications in the six official languages.

COVID-19: Ensuring digital information is accessible to all

Gender rights online 8Within the work of ITU, gender rights online is addressed as ‘Gender digital divide‘.

ITU is involved in activities aimed at promoting gender equality and the empowerment of women and girls through ICTs.

ITU is custodian of three gender-related SDG indicators: the proportion of individuals who (1) own a mobile phone; (2) use the internet; and (3) have ICT skills. ITU’s Measuring Digital Development: Facts and Figures 2021 shows that, in all regions, the gender Internet divide has been narrowing in recent years, and calls for more action on cultural, financial, and skills-related barriers that impede Internet uptake among women. ITU has launched several targeted efforts to bridge the gender digital divide and advance the Connect 2030 Agenda. Below are some highlights of ITU’s work on gender.

Together with the United Nations Entity for Gender Equality and the Empowerment of Women (UN Women), the United Nations University (UNU), GSMA, and the International Trade Centre (ITC), ITU launched the EQUALS Global Partnership for Gender Equality in the Digital Age with over 100 partners working together to ensure that women are given access, are equipped with skills, and develop the leadership potential to work in the ICT industry. Under this initiative, ITU contributes with the annual flagship event the EQUALS in Tech Awards. The awards are given every year to organisations and individuals working to help girls and women gain equal internet access, learn digital skills, and find opportunities in the tech industry. The initiative is dedicated to encouraging girls and young women to consider studies and careers in ICTs.

The African Girls Can Code Initiative (AGCCI) was started in Africa in collaboration with UN Women and the African Union Commission (AUC) with the aim to train and empower girls and young women aged 17 to 20 across Africa to become computer programmers, creators, and designers. The initiative has also been launched in the Americas region with a focus on equipping girls with coding skills and generating interest in the pursuit of ICT careers.

Other activities such as the Women in Technology Challenge and the EQUALS Women in Tech Network led by ITU are targeted at advancing women’s engagement with ICTs for social and economic development.

ITU WRC-19 also adopted a declaration that promotes gender equality, equity, and parity in the work of the ITU Radiocommunication Sector.

ITU is also the facilitator of WSIS Action Line C4 – Capacity building.

Network of Women (NoW): Encouraging gender balance

Encouraging and tracking gender-balanced representation and nominations of women for key roles strengthens women’s participation in ITU meetings. The aim is to build a community where female delegates can network, share their experience, and promote the participation of women – increasing their visibility, empowering them, and encouraging experienced female delegates to mentor ICT professionals in the digital space.

In 2021, BDT launched the Network of Women (NoW) at the World Telecommunication Development Conference (WTDC) to increase the number of women participating in ITU-D meetings and taking up leadership roles in preparing the WTDC itself. Within this framework, ITU launched the global mentorship programme and fireside discussions.

At the World Radiocommunication Seminar Online 2020, ITU-R launched the NoW for WRC-23 to promote gender equality, equity and parity within the ITU Radiocommunication Sector. The NoW for WRC-19 (#NOW4WRC19) efforts culminated in a Declaration on Promoting Gender Equality, Equity and Parity in the ITU Radiocommunication Sector, adopted at WRC-19 in Sharm El-Sheikh.

Capacity-building that empowers indigenous communities through technology

Capacity-building training for indigenous communities has empowered indigenous people and communities through technology. The training is tailored to needs and interests and has taken into account self-sustainability aspects and cultural legacy.

The programme has reached 70 indigenous participants throughout the Americas, 21 of whom have completed the full programme – from Argentina, Bolivia, Ecuador, Honduras, Mexico, and Peru. Thirty per cent of participants were indigenous women.

The course Technical Promoters in Telecommunications and Broadcasting in Indigenous Communities requires one year of study and trains indigenous professionals in maintaining indigenous networks from infrastructure to communication delivery. The module boosts the professional development of professionals and ability to contribute to their communities’ socio-economic development and self-sustainability.

A further course in 2021, on Innovative Communication Tools on How to Develop, Manage and Operate an Indigenous Radio Network was offered to 141 indigenous participants over two editions. Countries represented included Argentina, Bolivia, Chile, Colombia, Costa Rica, Ecuador, Guatemala, Mexico, Panama, Paraguay, Peru, and Venezuela. Thirty per cent of participants completed all five units of the course, 40.5% of whom were indigenous women.

ITU and UNESCO are developing activities for rollout at the WSIS Forum 2022 as contributions to the International Decade of Indigenous Languages (2022–2032).

Working for digital inclusion for older people-raising awareness and building resources

For the first time, ITU has addressed digital inclusion for older people by raising awareness on the topic, leveraging the capacity of ITU members and stakeholders, providing policy and strategy guidelines, and developing resources to support global efforts to overcome this socio-economic challenge.

Resources supporting older persons in the digital world.

The World Telecommunication and Information Society Day 2022 (WTISD 2022) was dedicated to the theme: Digital technologies for older persons and healthy ageing.

ITU contributing to UN work

Working for increased youth engagement

The ITU Youth Strategy ensures the participation of youth in ITU in implementing the 2030 Agenda for Sustainable Development. The strategy is built on three pillars: creating a community of young leaders, bringing young people together to engage with ITU and members, and fostering participation in ITU activities. More than 40 Youth Task Force members across ITU are coordinating efforts to implement the ITU Youth Strategy.

The initiatives detailed below have been implemented as part of the ITU Youth Strategy.

Generation Connect Initiative

Generation Connect, launched in 2020, prepared the way for the journey to World Telecommunication Development Conference 2022 and the Generation Connect Global Youth Summit in 2022.

Generation Connect Visionaries Board

The Generation Connect Visionaries Board offers guidance to ITU on its youth-related work. The Board, composed of ITU representatives, eight young leaders, and eight high- level appointees, advises on the Youth Summit and the Youth Strategy.

Road to Addis Series – Digital Inclusion and Youth Events

The ITU Road to Addis series of events has a strong youth component. An event on International Youth Day 2021 saw participation of youth as equal partners alongside the leaders of today’s digital change, while the Partner2Connect Meeting 2021 launched the Partner2Connect Coalition.

Implementation of the I-CoDI Youth Challenge

In 2020, ITU organised the International Centre of Digital Innovation (I-CoDI) Youth Challenge on connecting the unconnected. Winning pitches focused on technology and network development, cybersecurity, digital inclusion, climate change and environment, and capacity building.

Generation Connect Virtual Communities

In 2021, ITU launched on Facebook, LinkedIn, and Instagram the new Generation Connect Virtual communities, inviting youth from the regions to join.

ITU: Current co-chair of the United Nations Inter-Agency Network on Youth Development

Since March 2021, ITU has been the co-chair of the United Nations Inter-Agency Network on Youth Development (IANYD) with a one-year mandate. The Network increases the effectiveness of UN work in youth development by strengthening collaboration and exchange across UN entities.

Capacity Building on Meaningful Youth Engagement

Training on Meaningful Youth Engagement for UN staff was delivered to ITU staff in 2020; 174 ITU staff attended, including top management, members of the ITU Youth Task Force, and professional and administrative staff. This training was followed in 2020 by two Pitch for Youth workshops, where teams proposed ideas to an ITU jury on youth engagement initiatives.

Collaboration with the Office of the Secretary-General’s Envoy on Youth

ITU works with the Office of the Envoy on Youth to align the ITU Youth Strategy with the United Nations Youth Strategy: Youth 2030. ITU has engaged with the UN Youth Envoy in various ways including the co-creation of the Digital Technology session of the #YouthLead Innovation Festival and collaboration on how online efforts are helping improve children’s online safety.

Additional initiatives

ITU’s work on empowering youth through ICTs includes the Digital Skills for Jobs Campaign and the ITU Digital Skills Toolkit. In 2020, ITU mounted a Youth Engagement Survey to consult on how ITU can best engage. The results of this survey informed the ITU Youth Strategy.

The ITU Kaleidoscope academic conferences invite students and young researchers to submit original academic papers and video demonstrations of applied research, and share their studies and ideas at the University Exhibit. Kaleidoscope contributes to raising awareness of the crucial importance of investing in science, research, and innovation and to inspiring the younger generations. Young authors, up to 30 years of age, presenting papers at the conference receive Young Author Recognition certificates. For details on Kaleidoscope see Interdisciplinary approaches section.

Interdisciplinary approaches

The WSIS process was initiated by ITU in 1998 and it led the organisation of the Summits in 2003 and 2005 in coordination with the UN system. In line with its mandate and the WSIS outcome documents, ITU continues playing a key lead coordination role in WSIS implementation and follow-up.

The WSIS Forum represents the world’s largest annual gathering of the ICT for development community. Co-organised by ITU, UNESCO, the United Nations Development Programme (UNDP) and the United Nations Conference on Trade and Development (UNCTAD), and in close collaboration with all WSIS Action Line Facilitators/Co-Facilitator, the forum has proven to be an efficient mechanism for coordinating multistakeholder implementation activities, exchanging information, creating knowledge, and sharing best practices. It continues to provide assistance in developing multistakeholder and public/private partnerships to advance development goals. The forum provides structured opportunities to network, learn, and participate in multistakeholder discussions and consultations on WSIS implementation.

The ITU Contribution to the Implementation of the WSIS Outcomes is an annual comprehensive report on ITU activities in the WSIS context from all the three sectors of the organisation (radiocommunication, standardisation, and development sectors) and the General Secretariat on the activities implemented during the respective year. The report provides updates on the tasks carried out by ITU at the operational and policy levels, covering all assigned mandates with reference to the WSIS process.

ITU plays a leading facilitating role in the WSIS implementation process, in collaboration with more than 30 UN agencies in creating an environment for just and equal information and knowledge societies. As per Resolution 1332 (modified 2019) ITU membership resolved to use the WSIS framework as the foundation through which it helps the world to leverage ICTs in achieving the 2030 Agenda, within its mandate and within the allocated resources in the financial plan and biennial budget, noting the WSIS- SDG Matrix developed by UN agencies, This close interlink between the WSIS Action Lines and the SDGs and targets can serve as an important basis for work on relevant areas outlined in relevant ongoing processes, for example UN SGs Our Common Agenda and so on.

ITU’s role in the WSIS process, highlighting the varying role along the WSIS Action Lines:

  • ITU is the sole facilitator for three different WSIS Action Lines: C2 (Information and communication infrastructure), C5 (Building confidence and security in the use of ICTs), and C6 (Enabling environment).
  • ITU has also been taking the lead role in facilitating WSIS Action Line C4 (Capacity building)
  • ITU contributes to all the remaining WSIS Action Lines that are facilitated by other WSIS stakeholders.

The WSIS-SDG Matrix developed by UN WSIS Action Line Facilitators serves as the mechanism to map, analyse, and coordinate the implementation of WSIS Action Lines, and more specifically, ICTs as enablers and accelerators of the SDGs. This mapping exercise draws direct links between the WSIS Action Lines and the proposed SDGs to continue strengthening the impact of ICTs for sustainable development. Building on the Matrix, the Agenda and outcomes of the WSIS Forum are clearly linked to WSIS Action lines and the SDGs highlighting the impact and importance of ICTs on sustainable development.

The WSIS Stocktaking Process provides a register of activities – including projects, programmes, training initiatives, conferences, websites, guidelines, and toolkits – carried out by governments, international organisations, the private sector, civil society, and other entities. To that end, in accordance with paragraph 120 of the Tunis Agenda for the Information Society adopted by WSIS, ITU has been maintaining the WSIS Stocktaking Database since 2004 as a publicly accessible system providing information on ICT-related initiatives and projects with reference to the 11 WSIS action lines (Geneva Plan of Action). The principal role of the WSIS Stocktaking exercise is to leverage the activities of stakeholders working on the implementation of WSIS outcomes and share knowledge and experience of projects by replicating successful models designed to achieve the SDGs of the 2030 Agenda for Sustainable Development.

The WSIS Prizes contest was developed in response to requests from WSIS stakeholders to create an effective mechanism to evaluate projects and activities that leverage the power of ICTs to advance sustainable development. Since its inception, WSIS Prizes has attracted more than 350,000 stakeholders. Following the outcomes of the UN General Assembly Overall Review on WSIS (Res. A/70/125) that called for a close alignment between the WSIS process and the 2030 Agenda for Sustainable Development (Res. A/70/1), WSIS Prizes continues to serve as the unique global platform to identify and showcase success stories in the implementation of the WSIS Action Lines and the SDGs.

The United Nations Group on Information Society (UNGIS) is the UN system’s inter-agency mechanism for advancing policy coherence and programme co-ordination on matters related to ICTs in support of internationally agreed development goals. Established in 2006 after WSIS, its mandate includes promoting collaboration and partnerships among the members of the Chief Executives Board (CEB) to contribute to the achievement of the WSIS goals, providing guidance on issues related to inclusive information and knowledge societies, helping maintain issues related to science and technology at the top of the UN Agenda, and mainstreaming ICT for Development in the mandate of CEB members.

UNGIS remains committed and contributed to the alignment of the WSIS Action Lines and the SDGs.

Partnership on Measuring ICT for Development is an international, multistakeholder initiative to improve the availability and quality of ICT data and indicators.

ITU also works in close collaboration with the Office of the United Nations Secretary-General’s Envoy on Technology and in 2022 announced a first-ever set of targets for universal and meaningful digital connectivity to be achieved by 2030.

The universal meaningful connectivity targets were developed as part of the implementation of the UN Secretary-General’s Roadmap for Digital Cooperation and aim to provide concrete benchmarks for sustainable, inclusive global progress in specified action areas, such as (1) Universality, (2) Technology, and (3) Affordability. These 15 aspirational targets are meant to help countries and stakeholders prioritise interventions, monitor progress, evaluate policy effectiveness, and galvanise efforts around achieving universal and meaningful connectivity by 2030. They are also meant as a contribution towards the forthcoming Global Digital Compact, as proposed in the UN Secretary-General’s Our Common Agenda report. A first assessment of how the world currently stands in relation to the targets is available on ITU’s website here.

Kaleidoscope academic conferences

Kaleidoscope is the ITU flagship event for academia, which brings together a wide range of views from universities, industry, and research institutions of different fields to identify emerging trends in technologies for a digital and sustainable transformation that can benefit humanity. Selected papers are presented at the conference and published in the Conference Proceedings and IEEE Xplore Digital Library. By viewing technologies through a Kaleidoscope, these forward-looking events also seek to identify new topics for ITU’s work. The objective is to hold these events once a year in different parts of the world. Kaleidoscope 2024 on Innovation and digital transformation for a sustainable world will be held in parallel with the World Telecommunication Standardization Assembly 2024 (WTSA-24), on 21-23 October, in New Delhi, India. This 15th Kaleidoscope also aims at engaging youth and future leaders and empowering academia in India.

ITU Journal 

The scholarly ITU Journal on Future and Evolving Technologies (ITU J-FET) provides complete coverage of all communications and networking paradigms. ITU J-FETl considers yet-to-be-published papers addressing fundamental and applied research. It shares new techniques and concepts, analyses, and tutorials, as well as learning from experiments and physical and simulated testbeds. It also discusses the implications of the latest research results for policy and regulation, legal frameworks, the economy and society. This publication builds bridges between disciplines, connects theory with application, and stimulates international dialogue. Its interdisciplinary approach reflects ITU’s comprehensive field of interest and explores the convergence of ICT with other disciplines. 

ITU J-FET is a quarterly publication, free of charge for both readers and authors, which offers a platform to share research on topics of strategic relevance to ITU, such as Internet of Everything​, Terahertz communications​​, Wireless communication systems in beyond 5G era​,  ​​Internet of Bio-Nano Things for health applications,  Towards vehicular networks in the 6G era​,  ​​Emerging trends and applications in future communication networks, ​Integrated and autonomous network management and control for 6G time-critical applications, Digital continuum and next generation networks,  Future of networking beyond 2030​, ​Innovative network solutions for future services, ​​Intelligent surfaces and their applications towards wide-scale deployment​, ​​​​​​​​AI-driven security in 5G and beyond , Network virtualization, slicing, orchestration, fog and edge platforms for 5G and 6G wireless systems​, ​AI for accessibility, Metaverse: Communications, networking and computing, Intelligent technologies for future networking and distributed systems, ​Next generation computer communications and networks, Satellite constellations and connectivity from space​, and AI and machine learning solutions in 5G and future networks.

Under the umbrella of ITU J-FET, a series of webinars has been launched to feature highly cited academics, CTOs, and industry leaders, sharing their pioneering studies and visions, as well as their impactful life lessons learned over the years that might be useful for students and young researchers starting their career in the ICT field. This special series is designed to expand synergies between academia and industry R&D, placing emphasis on 5G and 6G and increasing network intelligence.​

ITU-Tsinghua University Joint Journal 

The Intel​ligent and Conver​ged Networks​​ (ICN) Journal focuses on the latest developments in communication technology. ICN is co-published by Tsinghua University Press (TUP) and ITU. The journal draws its name from the accelerating convergence of different fields of communication technology and the growing influence of AI and machine learning. An open access publication, ICN was launched in 2020. All issues can be downloaded for free at the journal’s online Library and on the IEEE Xplore

Digital tools and initiatives

  • Various platforms used for online meetings: Zoom, Microsoft Teams, and ITU’s MyMeetings platform.
  • The value of ITU-T’s advanced electronic working environment was highlighted in 2020. Virtual meetings and electronic working methods have come to form the principal platform for ITU standardisation work as part of the global response to COVID-19. ITU members engaged in standard development are making optimal use of ITU’s personalised MyWorkspace platform and associated services and tools (e.g. MyMeetings).

Giga: UNICEF-ITU global initiative

Giga is a UNICEF-ITU global initiative to connect every school to the internet and every young person to information, opportunity, and choice. Access to broadband internet and digital learning is critical to global efforts to transform education to make it more inclusive, equitable, and effective. Yet right now, the ability to leverage digital resources is far from equitably distributed: 1.3 billion children have no access to the internet at home and only around half of the world’s schools are online.  

This digital exclusion particularly affects the poorest children, girls, and those with disabilities. These learners miss out on online resources, the option to learn remotely, and the opportunity to develop digital skills. In 2019, the United Nations Children’s Fund (UNICEF) and ITU joined forces to address this new form of inequality by creating Giga, a unique global partnership with the bold ambition to connect every school in the world to the internet by 2030.  

What Giga does

  • Giga maps schools and their internet access. No one knows how many schools there are in the world (approximately 6-7 million). Giga’s Project Connect map provides a real-time display of access and gaps to guide funders and governments and to enable accountability. Giga has mapped over 2.1 million schools across 140 countries.
  • It creates models for innovative financing. It could cost over $400 billion to connect every unconnected school. Giga is working with a diverse array of partners to develop solutions for affordable, sustainable connectivity and aims to mobilise $5 billion to catalyse investment in vital connectivity infrastructure.
  • Giga supports governments contracting for connectivity. It helps governments design the regulatory frameworks, technology solutions, and competitive procurement processes needed to get schools online. Giga and its partners have connected over 2.4 million students in over 5,800 schools.  

Learn more at giga.global 

United for Smart Sustainable Cities (U4SSC) Initiative 

ITU facilitates international discussions on the public policy dimensions of people-centred smart cities, principally through the U4SSC initiative, an initiative supported by 19 UN bodies with the aim of achieving SDG 11 (sustainable cities and communities).

ITU standards have provided a basis for the development of Key Performance Indicators for Smart Sustainable Cities. More than 150 cities worldwide have adopted the indicators as part of a collaboration driven by ITU within the framework of the U4SSC initiative.

To promote the work of the U4SSC, a series of U4SSC Country Hubs has been set up globally including in Vienna, Austria, hosted by the Austrian Economic Centre (AEC), and in Kyebi, Ghana. U4SSC Hubs provide a unique platform at the national and local level to accelerate cooperation between the public and private sector and help facilitate the digital transformation in cities and communities while enabling technology and knowledge transfer.

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International Organization for Standardization

ISO is the International Organization for Standardization, the world’s largest developer of
international standards. It consists of a global network of 170 national standards bodies –
our members. Each member represents ISO in its country. The organisation brings together
global experts to share knowledge and develop voluntary, consensus-based, market-
relevant International Standards. It is best known for its catalogue of almost 25,000
standards spanning a wide range of sectors, including technology, food, and healthcare.

Digital activities

A large number of the international standards and related documents developed by ISO are
related to information and communication technologies (ICTs), such as the Open Systems
Interconnection (OSI) that was created in 1983 to establish a universal reference model for
communication protocols. The organisation is also active in the field of emerging
technologies including blockchain, the Internet of Things (IoT), and AI. The standards are
developed by various technical committees dedicated to specific areas including information
security, cybersecurity, privacy protection, AI, and intelligent transport systems.

Digital policy issues

Artificial intelligence

The joint technical committee of ISO and the International Electrotechnical Commission (IEC) for AI is known as ISO/IEC JTC1/SC 42 Artificial intelligence and is responsible for the development of standards in this area. To date, it has published 20 standards specifically pertaining to AI with 35 others in development. ISO/IEC 42001 is the flagship AI Management System Standard, which provides requirements for establishing, implementing, maintaining, and continually improving an AI management system within the context of an organisation. ISO/IEC TR 24028 provides an overview of trustworthiness in AI systems, detailing the associated threats and risks and addresses approaches on availability, resiliency, reliability, accuracy, safety, security, and privacy. The standards under development include those that cover concepts and terminology for AI (ISO/IEC 22989); bias in AI systems and AI-aided decision-making (ISO/IEC TR 24027); AI risk management (ISO/IEC 23894); a framework for AI systems using machine learning (ISO/IEC 23053); and the assessment of machine learning classification performance (ISO/IEC TS 4213). Up-to-date information on the technical committee (e.g. scope, programme of work, contact details) can be found on the committee page.

Cloud computing

ISO and IEC also have a joint committee for standards related to cloud computing which currently has 27 published standards and a further 5 in development. Of those published, two standards of note include ISO/IEC 19086-1, which provides an overview, foundational concepts, and definitions for a cloud computing service level agreement framework, and ISO/IEC 22123-3, which specifies the cloud computing reference architecture.Standards under development include those on health informatics (ISO/TR 21332); the audit of cloud services (ISO/IEC 22123-2); and data flow, categories, and use (ISO/IEC 19944 series). Up-to-date information on the technical committee (e.g. scope, programme of work, contact details) can be found on the committee page.

Internet of things

Recognising the ongoing developments in the field of IoT, ISO has a number of dedicated standards both published and in development, including those for intelligent transport systems (ISO 19079), future networks for IoT (ISO/IEC TR 29181 series), unique identification for IoT (ISO/IEC 29161), Internet of Media Things (ISO/IEC 23093-3), the trustworthiness of IoT (ISO/IEC 30149), and industrial IoT systems (ISO/IEC 30162). IoT security is addressed in standards such as ISO/IEC 27001 and ISO/IEC 27002, which provide a common language for governance, risk, and compliance issues related to information security. In addition, there are 26 standards under development, some of which provide a methodology for the trustworthiness of an IoT system or service (ISO/IEC 30147); a trustworthiness framework (ISO/IEC 30149); the requirements of an IoT data exchange platform for various IoT services (ISO/IEC 30161); and a real-time IoT framework (ISO/IEC 30165). Up-to-date information on the ISO and IEC joint technical committee for IoT (e.g. scope, programme of work, contact details) can be found on the committee page

Telecommunication infrastructure

ISO’s standardisation work in the field of telecommunications infrastructure covers areas such as planning and installation of networks (e.g. ISO/IEC 14763-2), corporate telecommunication networks (e.g. ISO/IEC 17343), local and metropolitan area networks (e.g. ISO/IEC/IEEE 8802-A), private integrated telecommunications networks (e.g. ISO/IEC TR 14475), and wireless networks. Next-generation networks – packet-based public networks able to provide telecommunications services and use multiple quality-of-service-enabled transport technologies – are equally covered (e.g. ISO/IEC TR 26905). ISO also has standards for the so-called future networks, which are intended to provide futuristic capabilities and services beyond the limitations of current networks, including the internet. Up-to-date information on the joint ISO and IEC technical committee that develops these standards (e.g. scope, programme of work, contact details ) can be found on the committee page.

Blockchain

ISO has published 11 standards on blockchain and distributed ledger technologies: ISO/TR 23455 gives an overview of smart contracts in blockchain and distributed ledger technologies; ISO/TR 23244 tackles privacy and personally identifiable information protection; and ISO 22739 covers fundamental blockchain terminology respectively. ISO also has a further eight standards on blockchain in development. These include those related to:  security management of digital asset custodians (ISO/TR 23576); taxonomy and ontology (ISO/TS 23258); and guidelines for governance (ISO/TS 23635). Up-to-date information on the technical committee (e.g. scope, programme of work, contact details, etc.) can be found on the committee page.

Emerging technologies

ISO develops standards in the area of emerging technologies. 

Dozens of standards in the area of emerging technologies are those related to robotics. ISO has more than 40 different standards either published or in development that cover issues such as collaborative robots (e.g. ISO/TS 15066); safety requirements for industrial robots (e.g. ISO 10218 series); and personal care robots (e.g. ISO 13482). Autonomous or so-called intelligent transport systems (ITS) standards are developed by ISO’s ITS Technical Committee and include those for forward vehicle collision warning systems (ISO 15623) and secure connections between trusted devices (ISO/TS 21185). Standards are also being developed to address the use of virtual reality in learning, education, and training (e.g. ISO/IEC 23843).

Network security

ISO and IEC standards also address information security and network security . The ISO and IEC 27000 family of standards covers information security management systems and are used by organisations to secure information assets such as financial data, intellectual property, and employee information. For example,ISO/IEC 27031 and ISO/IEC 27035 are specifically designed to help organisations respond, diffuse, and recover effectively from cyberattacks. ISO/IEC 27701 is an extension of ISO/IEC 27001 and ISO/IEC 27002 for privacy information management, and details requirements and guidance for establishing, implementing, maintaining, and continually improving a Privacy Information Management System (PIMS).Network security is also addressed by standards on technologies such as the IoT, smart community infrastructures, medical devices, localisation and tracking systems, and future networks. Up-to-date information on the joint ISO and IEC technical committee (e.g. scope, programme of work, contact details) can be found on the committee page.

Encryption

As more and more information (including sensitive personal data) is stored, transmitted, and processed online, the security, integrity, and confidentiality of such information becomes increasingly important. To this end, ISO has a number of standards for the encryption of data. For example, ISO/IEC 18033-1, currently under development, addresses the nature of encryption and describes certain general aspects of its use and properties. Other standards include ISO/IEC 19772 which covers authenticated encryption, ISO/IEC 18033-3 which specifies encryption systems (ciphers) for the purpose of data confidentiality, and ISO 19092 which allows for encryption of biometric data used for authentication of individuals in financial services for confidentiality or other reasons. ISO also has standards that focus on identity-based ciphers, symmetric and asymmetric encryption, public key infrastructure, and many more related areas. 

Data governance

Big data is another area of ISO standardisation; around 80% of related standards are developed by the ISO/IEC AI committee. The terminology for big-data-related standards is outlined in ISO/IEC 20546, while ISO/IEC 20547-3 covers big data reference architecture. ISO/IEC TR 20547-2 provides examples of big data use cases with application domains and technical considerations and ISO/IEC TR 20547-5 details a roadmap of existing and future standards in this area. Up-to-date information on the technical committee (e.g. scope, programme of work, contact details) can be found on the committee page.

Digital identities

Digital signatures that validate digital identities help to ensure the integrity of data and authenticity of particulars in online transactions. This, therefore, contributes to the security of online applications and services. Standards to support this technology cover elements such as anonymous digital signatures (e.g. ISO/IEC 20008 series); digital signatures for healthcare documents (e.g. ISO 17090-4 and ISO 17090-5); and blind digital signatures, which is where the content of the message to be signed is disguised, used in contexts where, for example, anonymity is required. Examples of such standards are ISO 18370-1 and ISO/IEC 18370-2.

Privacy and data protection

Privacy and data protection in the context of ICTs is another area covered by ISO’s standardisation activities. One example is ISO/IEC 29101 which describes a privacy architecture framework. Others include those for privacy-enhancing protocols and services for identification cards (ISO/IEC 19286); privacy protection requirements pertaining to learning, education, and training systems employing information technologies (ISO/IEC 29187-1); privacy aspects in the context of intelligent transport systems (ISO/TR 12859); and security and privacy requirements for health informatics (ISO/TS 14441).

Digital tools

ISO has developed an online browsing platform that provides up-to-date information on ISO standards, graphical symbols, publications, and terms and definitions.

Future of meetings

Future ISO meetings can be found at ISO – meeting calendar

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Joint Inspection Unit

The JIU is the only independent external oversight body of the United Nations system mandated to conduct reviews, evaluations, and inspections at a system-wide level.

Its mandate is to look at cross-cutting issues and to act as an agent for change across the UN system. The JIU works to enhance efficiency in management and administration and to promote greater coordination among agencies. It is dedicated to assisting the 28 organisations that have signed the JIU Statute in meeting their governance responsibilities. In its reports and notes, the JIU identifies best practices, facilitates knowledge-sharing, and makes recommendations to executive heads and governing bodies, individually or as a group.

Over the years, the JIU has contributed to several areas of work with the objective of enhancing management and administrative efficiency and of promoting greater coordination among the UN organisations. Some of the JIU’s key focus points have included executive management and other administrative matters, human resources, strategic planning and oversight, results-based management, and risk management, among others. The JIU recommendations have also supported senior management teams among UN organisations in developing or reviewing strategies and policies. Since 1995, its thematic agenda has also included information and communications technology (ITC) governance. In recent years, the JIU has approached digital technology from a more strategic perspective.

Digital policy issues

Cloud computing

The report entitled Managing Cloud Computing Services in the UN System (JIU/REP/2019/5) argues for a more balanced approach in unlocking the potential benefits of the cloud and in considering specific risks, in addition to the potential synergies from a UN system-wide perspective. The JIU proposed a number of safeguards and actions to expand UN common knowledge on cloud computing, increase the level of inter-agency cooperation, and strengthen the negotiating capacity of UN organisations.

Blockchain

A lucid and balanced analysis of blockchain was the result of a landmark report on Blockchain Applications in the UN System: Towards a State of Readiness. The report starts from the assumption that the UN cannot stand aside and passively watch developments in the industry, but it is far from evangelising the use of blockchain. It offers a critical assessment of the theoretical benefits of blockchain and proposes a cautious, yet proactive approach to potential applications. The recommendations made by the JIU signify a bold move from a traditional compliance perspective to a more prospective focus, from a prescriptive standpoint to a more flexible and anticipative set of actions. The main asset of the report is an original decision-making matrix–developed in full consideration of the United Nations context – for the rigorous determination of use cases for which the blockchain could be a better option compared to other alternatives.

Cybersecurity

A comprehensive review of individual and inter-agency mechanisms dealing with cybersecurity is offered in the report entitled Cybersecurity in the United Nations System Organisations. The report assesses how UN organisations are addressing cybersecurity threats, and the challenges and risks they face, including risk mitigation measures. Particular attention is paid to the vulnerabilities specific to the UN. The review focuses on the opportunities for strengthening collaboration and coordination among organisations and for a closer alignment of physical security and cybersecurity, as well as for improving linkages between system-wide strategic direction and operational capacity. Some recommendations aim at strengthening the key role of the UN International Computing Centre (UN ICC) as a cybersecurity service provider.

Digital tools

Capacity development

The issue of e-learning platforms was extensively addressed for the first time at the UN system-wide level in a report entitled Policies and Platforms in Support of Learning: Towards more Coherence, Coordination and Convergence (JIU/REP/2020/2). The report analyses the potential of new digital technologies as a driving factor that facilitates and stimulates system-wide synergies and convergence. According to the report, current technology-enabled trends and capabilities, such as the increase in remote interactions, mobility, portability, and use of a personal cloud storage system, require the adjustment of policies, curricula, and institutional arrangements. For the UN system, growing digital infrastructure amplifies the ability of UN organisations and their staff to access and use nearly unlimited knowledge resources. The same technologies offer unprecedented networking options, which should be unconditionally used for more coherence, co-ordination, and convergence among UN agencies.

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