Australian public service agencies are formalising the appointment of Chief AI Officers (CAIOs) to guide the safe, strategic and coordinated use of AI across government.
Under the APS AI Plan, all non-corporate Commonwealth entities must appoint a senior leader as Chief AI Officer by 30 June 2026. Corporate Commonwealth entities and Commonwealth companies are strongly encouraged to make similar appointments.
The role is intended to help agencies adopt and use AI, particularly generative AI, as the technology reshapes government operations, public service delivery and internal processes.
Chief AI Officers will complement, rather than replace, AI Accountable Officials. While Accountable Officials focus on governance, compliance and risk management, CAIOs will lead strategic adoption, organisational transformation and AI capability building.
The government said CAIOs should provide strategic leadership rather than focus primarily on technical implementation. Their responsibilities include identifying high-value AI use cases, building staff capability, championing responsible adoption and ensuring AI is deployed safely and effectively.
CAIOs will work across technology, data, policy, cybersecurity, privacy and human resources functions, while collaborating with counterparts across the Australian Public Service and the Department of Finance’s AI Delivery and Enablement team.
Chief AI Officers will also collaborate across the Australian Public Service, including with other CAIOs and the AI Delivery and Enablement function in the Department of Finance.
The government said AI should be viewed as a general-purpose capability rather than a conventional technology upgrade, reflecting its potential to transform multiple areas of public-sector work.
The CAIO role is intended to help agencies move from experimentation to more systematic and responsible adoption. It is also designed to support a whole-of-organisation view of AI risks and opportunities.
The AI Delivery and Enablement team has developed an information pack to support agencies in appointing CAIOs, along with a blog for newly appointed leaders.
A wide range of agencies have already appointed Chief AI Officers. The published list includes major departments, regulators, integrity bodies, health and research agencies, cultural institutions, security agencies and service delivery organisations.
A wide range of organisations have already appointed CAIOs, including major government departments, regulators, law enforcement bodies, research organisations and service delivery agencies such as the Department of Finance, Home Affairs, Treasury, the Australian Federal Police, Services Australia and the Australian Electoral Commission.
The appointments of Chief AI Officers reflect a broader effort to coordinate AI adoption across government while maintaining attention to safety, privacy, cybersecurity, governance and public value.
Why does it matter?
Australia’s initiative reflects a broader shift from experimental AI projects to coordinated, organisation-wide adoption across the public sector. By establishing dedicated AI leadership roles, the government is seeking to embed strategic oversight while ensuring that innovation is balanced with governance, privacy, cybersecurity and public accountability.
The creation of Chief AI Officers also highlights the growing recognition that AI adoption is an organisational transformation challenge rather than solely a technical one. As governments integrate AI into public services, dedicated leadership is becoming increasingly important to coordinate implementation, build capability and ensure AI delivers public value responsibly.
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