Mobily is leveraging AI to revolutionise the telecommunications industry, particularly in the Middle East. By aligning with Saudi Arabia’s Vision 2030, Mobily is using AI to drive growth and innovation. The company’s AI-driven solutions improve network efficiency, enhance customer experience, and boost business agility, positioning Mobily as a leader in the region’s telecom sector.
Through predictive maintenance, Mobily ensures network reliability, while AI-powered customer service chatbots and analytics platforms optimise performance and provide personalised services to meet the growing demands of digital consumers. Mobily also places a strong emphasis on enhancing the customer experience through AI. The company uses AI to offer personalised support, analyse customer data to deliver tailored recommendations, anticipate needs, and provide proactive service. AI-powered tools like chatbots and virtual assistants streamline customer service, resulting in faster response times and improved satisfaction.
Additionally, Mobily ensures its use of AI adheres to strict ethical standards, prioritising data privacy, transparency, and fairness. With robust encryption, user consent practices, and bias mitigation strategies, Mobily safeguards customer information while building trust through ethical AI use.
Mobily also focuses on building and developing AI talent. The company collaborates with universities to create internship programs and invests in continuous learning initiatives for its employees, fostering a culture of innovation and ensuring that the organisation stays ahead in AI advancements. Furthermore, Mobily emphasises cross-departmental collaboration to integrate AI effectively across marketing, operations, and other business units.
Apple’s new iPhone 16, launched on Monday, faced criticism in China for its lack of AI features, as the company contends with increasing competition from domestic tech giant Huawei. While Apple highlighted AI-enhanced capabilities in its global announcement, the iPhone 16’s Chinese version will not have AI functionality until next year, which sparked significant debate on Chinese social media platforms.
On Weibo, discussions centred on the absence of AI, with users questioning the value of the new model compared to Huawei’s imminent launch of a three-way foldable smartphone. Some users expressed disappointment that Apple hadn’t yet partnered with a local AI provider to enhance the iPhone‘s functionality in China.
Despite the AI criticism, analysts believe that the lack of immediate AI integration is unlikely to impact short-term sales. Experts pointed to Apple’s strong customer loyalty and predicted that users of older iPhone models will still drive demand for upgrades. However, they warned that the company must develop a robust AI ecosystem in China to stay competitive in the long run.
Pre-orders for the iPhone 16 will begin on Friday through platforms such as JD.com, with deliveries expected from 20 September. Meanwhile, Huawei’s latest models continue to gain popularity in China, posing a growing challenge to Apple’s market share.
The US Department of the Treasury’s Office of Foreign Assets Control (OFAC) has recently updated its Russia General License (GL) 25E, maintaining authorisation for essential and incidental transactions to telecommunications involving the Russian Federation. That license facilitates various internet-based services, including instant messaging, social networking, and e-learning platforms.
It supports the ongoing exchange of communications and allows for the export or reexport of related software, hardware, and technology, provided such transactions comply with the Department of Commerce’s Export Administration Regulations. However, it is important to note that transactions involving significant Russian telecommunications companies designated by OFAC remain unauthorised under this license and must be carefully analysed.
The Department of the Treasury’s Office of Foreign Assets Control has also issued a critical alert regarding Russia’s attempts to evade sanctions by establishing new overseas branches and subsidiaries of Russian financial institutions. That alert warns that these efforts to open new international branches or subsidiaries should be considered potential red flags for sanction evasion.
Financial institutions and foreign regulators are advised to exercise caution when engaging with these entities, as activities such as maintaining accounts, transferring funds, or providing financial services may carry significant risks of facilitating Russia’s attempts to bypass sanctions.
Uzbekistan and Pakistan are collaborating to advance their information technology and telecommunications sectors, seeking to establish a robust framework for mutual growth. During a recent meeting between Uzbekistan’s Ambassador Oybek Usmanov and Pakistan’s Minister of State for Information Technology and Telecommunications, Shaza Fatima Khawaja, both nations demonstrated a strong commitment to exploring new opportunities for cooperation.
The discussion highlighted Uzbekistan’s ongoing reforms, including creating IT parks, e-government initiatives, and adopting innovative technologies across various sectors. Uzbekistan and Pakistan plan to establish a joint working group to formalise this partnership. The group will focus on identifying key areas for collaboration and developing a comprehensive roadmap to guide their joint initiatives, thereby enhancing technological capabilities and leveraging shared expertise in IT and telecommunications.
In addition to formalising their partnership, Uzbekistan and Pakistan are exploring ways to capitalise on each other’s strengths in digital innovation. The Pakistani delegation praised Uzbekistan’s achievements in digitalising public services and integrating AI. That mutual respect emphasises their shared interest in fostering collaboration, particularly in high-tech solutions and digital infrastructure, and highlights the potential for significant advancements through their joint efforts.
EE has recently expanded its network capabilities with the rollout of its 5G Standalone (5GSA) technology across 15 major cities in the UK. The significant upgrade positions EE as the third UK carrier to deploy 5GSA, following Vodafone and VMO2. The new 5GSA network is designed to deliver faster speeds, reduced latency, and enhanced reliability, addressing the growing demand for high-performance connectivity. With features like ‘Network Boost,’ EE aims to improve performance in crowded areas by providing additional capacity to users on select plans.
EE has also introduced a range of new mobile plans to complement its 5GSA network. These plans include unlimited data options, generous roaming allowances for the EU, and select international destinations. Premium subscribers can benefit from added value through access to Google One AI Premium tools, Apple One, Netflix, and Xbox Game Pass Ultimate.
EE is further advancing its broadband offerings with the Wi-Fi 7 Smart Hub Pro launch. Developed in collaboration with Qualcomm, this new hub provides superior home connectivity with faster speeds, reduced interference, and improved coverage. Full Fibre customers will enjoy gigabit speeds and a guaranteed 100Mbps connection in every room. To ensure customer satisfaction, EE offers a money-back guarantee for users who are not completely satisfied with the new hub’s performance.
Egypt Prime Minister Mostafa Madbouly signed five key Memoranda of Understanding (MoUs) with Chinese firms and institutions to enhance Egypt-China telecommunications and information technology cooperation. These agreements, made during the Forum on China-Africa Cooperation (FOCAC) in Beijing, mark a significant development in Egypt’s tech and infrastructure sectors.
The first MoU with FiberHome Telecommunication Technologies involves setting up a fibre optic cable factory in Egypt, producing one million fibre kilometres annually and creating 200 jobs. It will also include a research and development centre and a training facility for network engineers.
The second MoU, with ITIDA, Tsinghua Unigroup, and Telecom Egypt, focuses on building a data centre and cloud services operation supported by a $300 million investment fund. This partnership will also establish a research centre for semiconductor design and develop AI applications, including an Arabic language model.
Huawei Egypt’s MoU will establish a development centre for local industry solutions, software, and cloud computing, aiming to train 1,500 developers by 2025 and support startups with cloud resources. The fourth MoU with ZTE will localise network equipment production and establish training labs for 5G and GPON technologies, providing training for 1,200 participants.
The final MoU with Hengtong Group will create a second fibre optic cable factory in the Suez Canal Economic Zone with a $15 million investment, producing 3 million kilometres of cables annually and including a training academy in collaboration with the National Telecommunications Institute. These agreements highlight Egypt’s commitment to advancing its technological infrastructure and deepening its partnership with China.
The Nepalese government has lifted the ban on TikTok after nearly ten months, following a cabinet meeting on 22 August 2024. This decision came after discussions with ByteDance representatives, who agreed to several conditions for TikTok’s operation in Nepal. These conditions include registering as a business, appointing a local contact, promoting tourism, supporting digital literacy, and moderating content in Nepali languages.
The Nepal Telecommunications Authority (NTA) has directed all Internet Service Providers (ISPs) to lift the ban, citing Section 15 of the Telecommunications Act. TikTok has three months to meet the government’s conditions and will collaborate with local authorities to ensure compliance with the new regulations.
The ban was initially imposed in November 2023 due to concerns about social harmony and inappropriate content, leading to criticism regarding freedom of expression. The recent decision to lift the ban has been positively received by TikTok, which is committed to fostering creativity and free expression among Nepali users, reflecting a balance between regulation and digital innovation.
The US National Telecommunications and Information Administration (NTIA) has outlined several recommendations to enhance the coordination of federal broadband programs to ensure efficient use of resources and equitable access to high-speed internet. One key recommendation is to standardise programs at the time of authorisation, which would reduce complexity and unnecessary variation for applicants. By establishing common frameworks and guidelines, stakeholders can navigate the application processes more effectively, streamlining broadband initiatives’ deployment across various regions.
Another significant recommendation focuses on the coordination of funding among federal agencies in the US. The NTIA suggests that agencies should work collaboratively to minimise duplication of efforts and ensure that federal broadband funding is directed to areas with the most pressing needs. This involves documenting standard operating procedures to guide funding decisions and promote the most efficient utilisation of resources, ultimately enhancing the impact of federal investments in broadband infrastructure.
Data collection and mapping are also critical areas highlighted in the NTIA’s recommendations. Federal broadband programs should align their reporting requirements with the standards set for the Broadband Funding Map and NTIA’s annual access broadband report. The NTIA encourages efforts to incentivise states to contribute relevant data, which would improve the accuracy and comprehensiveness of broadband deployment data. This enhanced data collection is essential for informed decision-making and effective planning in addressing the digital divide.
Additionally, the NTIA recommends common policies across federal programs to adjust funding and establish a deduplication review process through revised MOUs. This would enable agencies and State Broadband Offices to review funding commitments, preventing overlaps and ensuring effective resource allocation.
Social media platform X experienced an outage on Saturday that lasted for less than an hour, according to Downdetector.com. The outage tracking site recorded over 8,200 reports at the peak of the disruption around 10:31 a.m. ET (1501 GMT). By 11:01 a.m. ET, the number of reports had dropped to fewer than 164, indicating that the platform had largely recovered.
The cause of the outage remains unknown, and X has yet to issue a statement regarding the incident. The company did not respond to requests for comment outside of regular business hours.
Downdetector.com, which tracks outages by gathering status reports from multiple sources, confirmed the swift resolution of the issue, allowing users to regain access to the platform.
Outages on major social media platforms like X can have a significant impact, given their widespread use, but Saturday’s disruption was resolved quickly.
The National Telecom Regulatory Authority (NTRA) and the National Telecommunication Institute (NTI) of Egypt have renewed their commitment to ensuring public safety through rigorous monitoring of electromagnetic radiation (EMR) from cell towers. That agreement highlights the importance of adhering to internationally accepted safety standards, aiming to protect public health by ensuring that EMR levels from new and existing cell towers remain within permissible limits.
To achieve this, the NTRA and NTI are integrating the latest technologies into their measurement procedures, including digitising and automating processes for greater efficiency and accuracy. By utilising cloud computing for report accessibility, this initiative aligns with the broader Digital Egypt strategy, further enhancing transparency and accessibility in monitoring practices. Through these efforts, the NTRA and NTI are reinforcing their dedication to maintaining both safety and high technical standards in telecommunications.
The National Telecom Regulatory Authority (NTRA) and the National Telecommunication Institute (NTI) collaborate to ensure compliance with safety standards, with NTI conducting EMR measurements and NTRA overseeing the process. Their joint efforts reinforce a commitment to maintaining both safety and high technical standards in telecommunications.
