The rise of tech giants in healthcare: How AI is reshaping life sciences

Silicon Valley targets health

The intersection of technology and healthcare is rapidly evolving, fuelled by advancements in ΑΙ and driven by major tech companies that are expanding their reach into the life sciences sector.

Once primarily known for consumer electronics or search engines, companies like Google, Amazon, Microsoft, Apple, and IBM are now playing an increasingly central role in transforming the medical field.

These companies, often referred to as ‘Big Tech’, are pushing the boundaries of what was once considered science fiction, using AI to innovate across multiple aspects of healthcare, including diagnostics, treatment, drug development, clinical trials, and patient care.

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AI becomes doctors’ new tool

At the core of this revolution is AI. Over the past decade, AI has evolved from a theoretical tool to a practical and transformative force within healthcare.

Companies are developing advanced machine learning algorithms, cognitive computing models, and AI-powered systems capable of matching—and sometimes surpassing—human capabilities in diagnosing and treating diseases.

AI is also reshaping many aspects of healthcare, from early disease detection to personalised treatments and even drug discovery. This shift is creating a future where AI plays a significant role in diagnosing diseases, developing treatment plans, and improving patient outcomes at scale.

One of the most significant contributions of AI is in diagnostics. Google Health and its subsidiary DeepMind are prime examples of how AI can be used to outperform human experts in certain medical tasks.

For instance, DeepMind’s AI tools have demonstrated the ability to diagnose conditions like breast cancer and lung disease with remarkable accuracy, surpassing the abilities of human radiologists in some cases.

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Similarly, Philips has filed patents for AI systems capable of detecting neurodegenerative diseases and tracking disease progression using heart activity and motion sensors.

From diagnosis to documentation

These breakthroughs represent only a small part of how AI is revolutionising diagnostics by improving accuracy, reducing time to diagnosis, and potentially saving lives.

In addition to AI’s diagnostic capabilities, its impact extends to medical documentation, an often-overlooked area that affects clinician efficiency.

Traditionally, doctors spend a significant amount of time on paperwork, reducing the time they can spend with patients.

However, AI companies like Augmedix, DeepScribe, and Nabla are addressing this problem by offering solutions that generate clinical notes directly from doctor-patient conversations.

AI doctor

These platforms integrate with electronic health record (EHR) systems and automate the note-taking process, which reduces administrative workload and frees up clinicians to focus on patient care.

Augmedix, for example, claims to save up to an hour per day for clinicians, while DeepScribe’s AI technology is reportedly more accurate than even GPT-4 for clinical documentation.

Nabla takes this further by offering AI-driven chatbots and decision support tools that enhance clinical workflows and reduce physician burnout.

Portable ultrasounds powered by AI

AI is also transforming medical imaging, a field traditionally dependent on expensive, bulky equipment that requires specialised training.

Innovators like Butterfly Network are developing portable, AI-powered ultrasound devices that can provide diagnostic capabilities at a fraction of the cost of traditional equipment. These devices offer greater accessibility, particularly in regions with limited access to medical imaging technology.

The ability to perform ultrasounds and MRIs in remote areas, using portable devices powered by AI, is democratising healthcare and enabling better diagnostic capabilities in underserved regions.

An advanced drug discovery

In the realm of drug discovery and treatment personalisation, AI is making significant strides. Companies like IBM Watson are at the forefront of using AI to personalise treatment plans by analysing vast amounts of patient data, including medical histories, genetic information, and lifestyle factors.

IBM Watson has been particularly instrumental in the field of oncology, where it assists physicians by recommending tailored cancer treatment protocols.

treatment costs.

A capability like this is made possible by the vast amounts of medical data Watson processes to identify the best treatment options for individual patients, ensuring that therapies are more effective by considering each patient’s unique characteristics.

Smart automation in healthcare

Furthermore, AI is streamlining administrative tasks within healthcare systems, which often burden healthcare providers with repetitive, time-consuming tasks like appointment scheduling, records management, and insurance verification.

By automating these tasks, AI allows healthcare providers to focus more on delivering high-quality care to patients.

Amazon Web Services (AWS), for example, is leveraging its cloud platform to develop machine learning tools that assist healthcare providers in making more effective clinical decisions while improving operational efficiency.

It includes using AI to enhance clinical decision-making, predict patient outcomes, and manage the growing volume of patient data that healthcare systems must process.

Startups and giants drive the healthcare race

Alongside the tech giants, AI-driven startups are also playing a pivotal role in healthcare innovation. Tempus, for example, is integrating genomic sequencing with AI to provide physicians with actionable insights that improve patient outcomes, particularly in cancer treatment.

The fusion of data from multiple sources is enhancing the precision and effectiveness of medical decisions. Zebra Medical Vision, another AI-driven company, is using AI to analyse medical imaging data and detect a wide range of conditions, from liver disease to breast cancer.

Zebra’s AI algorithms are designed to identify conditions often before symptoms even appear, which greatly improves the chances of successful treatment through early detection.

Tech giants are deeply embedded in the healthcare ecosystem, using their advanced capabilities in cloud computing, AI, and data analytics to reshape the industry.

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Microsoft, for example, has made significant strides in AI for accessibility, focusing on creating healthcare solutions that empower individuals with disabilities. Their work is helping to make healthcare more inclusive and accessible for a broader population.

Amazon’s AWS cloud platform is another example of how Big Tech is leveraging its infrastructure to develop machine learning tools that support healthcare providers in delivering more effective care.

M&A meets medicine

In addition to developing their own AI tools, these tech giants have made several high-profile acquisitions to accelerate their healthcare strategies.

Google’s acquisition of Fitbit, Amazon’s purchase of PillPack and One Medical, and Microsoft’s $19.7 billion acquisition of Nuance are all clear examples of how Big Tech is seeking to integrate AI into every aspect of the healthcare value chain, from drug discovery to clinical delivery.

These acquisitions and partnerships also enable tech giants to tap into new areas of the healthcare market and provide more comprehensive, end-to-end solutions to healthcare providers and patients alike.

Smart devices empower health

Consumer health technologies have also surged in popularity, thanks to the broader trend of digital health and wellness tools. Fitness trackers, smartwatches, and mobile health apps allow users to monitor everything from heart rates to sleep quality.

Devices like the Apple Watch and Google’s Fitbit collect health data continuously, providing users with personalised insights into their well-being.

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Instead of being isolated within individual devices, the data is increasingly being integrated into broader healthcare systems, enabling doctors and other healthcare providers to have a more complete view of a patient’s health.

This integration has also supported the growth of telehealth services, with millions of people now opting for virtual consultations powered by Big Tech infrastructure and AI-powered triage tools.

Chinese hospitals embrace generative AI

The rise of generative AI is also transforming healthcare, particularly in countries like China, where technology is advancing rapidly. Once considered a distant ambition, the use of generative AI in healthcare is now being implemented at scale.

The technology is being used to manage massive drug libraries, assist with complex diagnoses, and replicate expert reasoning processes, which helps doctors make more informed decisions.

At Beijing Hospital of Traditional Chinese Medicine, Ant Group’s medical model has impressed staff by offering diagnostic suggestions and replicating expert reasoning, streamlining consultations without replacing human doctors.

Our choice in a tech-driven world

As AI continues to evolve, tech giants are likely to continue disrupting the healthcare industry while also collaborating with traditional healthcare providers.

While some traditional life sciences companies may feel threatened by the rise of Big Tech in healthcare, those that embrace AI and form partnerships with tech companies will likely be better positioned for success.

The convergence of AI and healthcare is already reshaping the future of medicine, and traditional healthcare players must adapt or risk being left behind.

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Despite the tremendous momentum, there are challenges that need to be addressed. Data privacy, regulatory concerns, and the growing dominance of Big Tech in healthcare remain significant hurdles.

If these challenges are addressed responsibly, however, the integration of AI into healthcare could modernise care delivery on a global scale.

Rather than replacing doctors, the goal is to empower them with better tools, insights, and outcomes. The future of healthcare is one where technology and human expertise work in tandem, enhancing the patient experience and improving overall health outcomes.

As human beings, we must understand that the integration of technology across multiple sectors is a double-edged sword. It can either benefit us and help build better future societies, or mark the beginning of our downfall— but in the end, the choice will always be ours.

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Microsoft brings Grok AI to Azure

Microsoft has become one of the first major cloud providers to offer managed access to Grok, the controversial AI model from Elon Musk’s xAI startup.

Now available through the Azure AI Foundry platform, both Grok 3 and Grok 3 mini will be billed by Microsoft and include the same service-level agreements as other Azure-hosted models.

Grok gained attention for its unfiltered and provocative tone, marketed by Musk as a more candid alternative to mainstream AI.

Unlike ChatGPT, it has been known to use vulgar language and provide responses on sensitive topics that other models typically avoid.

However, the AI has stirred criticism, particularly over troubling behaviour such as undressing women in photos and referencing conspiracy theories. Incidents of censorship and offensive content have raised concerns about its deployment on Musk’s platform X.

Instead of replicating that experience, Microsoft is offering a more controlled version of Grok within Azure. These versions include stricter content controls, enhanced data integration, and improved governance tools, distinguishing them from the models directly available through xAI.

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Can AI replace therapists?

With mental health waitlists at record highs and many struggling to access affordable therapy, some are turning to AI chatbots for support.

Kelly, who waited months for NHS therapy, found solace in character.ai bots, describing them as always available, judgment-free companions. ‘It was like a cheerleader,’ she says, noting how bots helped her cope with anxiety and heartbreak.

But despite emotional benefits for some, AI chatbots are not without serious risks. Character.ai is facing a lawsuit from the mother of a 14-year-old who died by suicide after reportedly forming a harmful relationship with an AI character.

Other bots, like one from the National Eating Disorder Association, were shut down after giving dangerous advice.

Even so, demand is high. In April 2024 alone, 426,000 mental health referrals were made in England, and over a million people are still waiting for care. Apps like Wysa, used by 30 NHS services, aim to fill the gap by offering CBT-based self-help tools and crisis support.

Experts warn, however, that chatbots lack context, emotional intuition, and safeguarding. Professor Hamed Haddadi calls them ‘inexperienced therapists’ that may agree too easily or misunderstand users.

Ethicists like Dr Paula Boddington point to bias and cultural gaps in the AI training data. And privacy is a looming concern: ‘You’re not entirely sure how your data is being used,’ says psychologist Ian MacRae.

Still, users like Nicholas, who lives with autism and depression, say AI has helped when no one else was available. ‘It was so empathetic,’ he recalls, describing how Wysa comforted him during a night of crisis.

A Dartmouth study found AI users saw a 51% drop in depressive symptoms, but even its authors stress bots can’t replace human therapists. Most experts agree AI tools may serve as temporary relief or early intervention—but not as long-term substitutes.

As John, another user, puts it: ‘It’s a stopgap. When nothing else is there, you clutch at straws.’

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Baby Boomers and Gen X embrace AI shopping

New research from Adyen shows that over a third of global consumers now use AI to assist with shopping. In a survey of 41,000 people across 28 countries, 12 per cent reported using AI for the first time in the past year, and more than half expressed willingness to continue.

Consumers praised AI for providing inspiration and helping them discover unique brands. The fastest growth in AI use came from Baby Boomers and Generation X, though younger groups still dominate in actual usage.

While 57 per cent of Gen Z shoppers rely on AI, just 16 per cent of Boomers currently do so, despite a sharp rise in adoption. Retailers, in turn, are investing in AI to boost sales, product innovation, and fraud prevention.

Adyen’s report also highlights the need for better integration between online and offline shopping experiences, with many retailers still lacking unified commerce offerings. Despite digital growth, physical stores remain the preferred channel for most shoppers, who value immediacy and tactile experiences.

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Microsoft confirms BitLocker issues after update

Microsoft has confirmed that the May 2025 Windows 10 update is causing issues on systems with certain Intel processors. Affected users have reported unexpected BitLocker recovery screens and repeated repair loops after installing the update.

Microsoft has traced the issue to Intel Trusted Execution Technology on 10th generation or newer vPro chips. When the update is installed, the system process lsass.exe may crash, triggering Automatic Repair and prompting BitLocker recovery key entry.

Some devices repeatedly attempt to install the update, fail, and then roll back, while others enter an error loop requiring manual intervention.

Microsoft has acknowledged the issue on its Windows Release Health page and is urgently working on a fix, though no timeframe has been given.

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Half of Japan’s municipalities adopt or plan generative AI use

Nearly 30% of local governments in Japan had introduced generative AI into their operations by December 2023, according to a government survey.

When including those planning or seriously considering its use, that figure rises to 50.8%, marking a 10-point increase from the previous year.

The Ministry of Internal Affairs and Communications surveyed 1,721 municipalities. Common use cases included drafting speeches and summarising meeting minutes. However, 21.5% of municipalities said they had no plans to use the technology.

Concerns remain over the lack of usage guidelines, with around 1,000 municipalities still developing policies. Experts warn of risks like biased outputs and mismanagement.

The ministry of Japan plans to issue a report this summer to help shape best practices for generative AI use in local governance.

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Google releases NotebookLM app early

Google has launched its AI-powered research assistant, NotebookLM, on Android and iOS a day earlier than expected and just ahead of its annual I/O developer conference.

Until now, the service was only available on desktop, but users can now access its full features while on the move.

NotebookLM helps users understand complex content by offering intelligent summaries and allowing them to ask questions directly about their documents.

A standout feature, Audio Overviews, creates AI-generated podcast-style summaries from uploaded materials and supports offline listening and background playback.

Mobile users can now create and manage notebooks directly from their devices. Instead of limiting content sources, the app enables users to add websites, PDFs, or YouTube videos by simply tapping the share icon and selecting NotebookLM.

It also offers easy access to previously added sources and adapts its appearance to match the device’s light or dark mode settings.

With the release timed just before Google’s keynote, it’s likely the company will highlight NotebookLM’s capabilities further during the I/O 2025 presentation.

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Lords reject UK AI copyright bill again

The UK government has suffered a second defeat in the House of Lords over its Data (Use and Access) Bill, as peers once again backed a copyright-focused amendment aimed at protecting artists from AI content scraping.

Baroness Kidron, a filmmaker and digital rights advocate, led the charge, accusing ministers of listening to the ‘sweet whisperings of Silicon Valley’ and allowing tech firms to ‘redefine theft’ by exploiting copyrighted material without permission.

Her amendment would force AI companies to disclose their training data sources and obtain consent from rights holders.

The government had previously rejected this amendment, arguing it would lead to ‘piecemeal’ legislation and pre-empt ongoing consultations.

But Kidron’s position was strongly supported across party lines, with peers calling the current AI practices ‘burglary’ and warning of catastrophic damage to the UK’s creative sector.

High-profile artists like Sir Elton John, Paul McCartney, Annie Lennox, and Kate Bush have condemned the government’s stance, with Sir Elton branding ministers ‘losers’ and accusing them of enabling theft.

Peers from Labour, the Lib Dems, the Conservatives, and the crossbenches united to defend UK copyright law, calling the government’s actions a betrayal of the country’s leadership in intellectual property rights.

Labour’s Lord Brennan warned against a ‘double standard’ for AI firms, while Lord Berkeley insisted immediate action was needed to prevent long-term harm.

Technology Minister Baroness Jones countered that no country has resolved the AI-copyright dilemma and warned that the amendment would only create more regulatory confusion.

Nonetheless, peers voted overwhelmingly in favour of Kidron’s proposal—287 to 118—sending the bill back to the Commons with a strengthened demand for transparency and copyright safeguards.

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UAE’s EDGE Group unveils AI Accelerator to power defence and tech

EDGE Group, a global leader in advanced technology and defence, has launched the Group AI Accelerator, a new Centre of Excellence (COE) focused on accelerating AI-driven innovation across its portfolio and facilities.

The initiative is part of EDGE’s broader strategy to support the UAE’s ambitions of becoming a high-tech global hub.

The Group AI Accelerator will develop and integrate AI projects to enhance core engineering capabilities and business services. It will also incubate UAE talent and advance the country’s knowledge-based economy.

Dr. Chaouki Kasmi, EDGE’s President of Technology & Innovation, said the initiative will ‘enable the prompt adoption of AI technologies’ and foster ‘positive disruption’ across key programmes.

Overseen by EDGE’s Technology & Innovation Cluster, the COE will be guided by a steering committee of local and global experts. Engineering and business excellence working groups will lead AI skunkworks projects, R&D in machine learning, and digital transformation efforts.

EDGE’s latest move builds on its commitment to operational excellence and positions the UAE at the forefront of AI and Industry 4.0 development.

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Uber is ready for driverless taxis in the UK

Uber says it is fully prepared to launch driverless taxis in the UK, but the government has pushed back its timeline for approving fully autonomous vehicles.

The previous 2026 target has been shifted to the second half of 2027, despite rapid developments in self-driving technology already being trialled on British roads.

Currently, limited self-driving systems are legal so long as a human remains behind the wheel and responsible for the car.

Uber, which already runs robotaxis in the US and parts of Asia, is working with 18 tech firms—including UK-based Wayve—to expand the service. Wayve’s AI-driven vehicles were recently tested in central London, managing traffic, pedestrians and roadworks with no driver intervention.

Uber’s Andrew Macdonald said the technology is ready now, but regulatory support is still catching up. The government insists legislation will come in 2027 and is exploring short-term trials in the meantime.

Macdonald acknowledged safety concerns, noting incidents abroad, but argued autonomous vehicles could eventually prove safer than human drivers, based on early US data.

Beyond technology, the shift raises big questions around insurance, liability and jobs. The government sees a £42 billion industry with tens of thousands of new roles, but unions warn of social impacts for professional drivers.

Still, Uber sees a future where fewer people even bother to learn how to drive, because AI will do it for them.

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