United Nations Economic Commission for Europe

UNECE is one of five regional commissions of the UN. Its major aim is to promote pan-European economic integration. To do so, it brings together 56 countries in Europe, North America, and Central Asia, which discuss and cooperate on economic and sectoral issues.

UNECE works to promote sustainable development and economic growth through policy dialogue, negotiation of international legal instruments, development of regulations and norms, exchange and application of best practices, economic and technical expertise, and technical cooperation for countries with economies in transition. It also sets out norms, standards, and conventions to facilitate international cooperation.


UNECE’s work touches on several digital policy issues, ranging from digital standards (in particular, in relation to electronic data interchange for administration, commerce, and transport) to the internet of things (IoT) (e.g. intelligent transport systems). Its activities on connected vehicles and automated driving systems are essential to seize the benefits of technical progress and disruptions in that field and to operationalise new mobility concepts such as Mobility as a Service (MaaS). Within the Trade sub-programme, guidance has been developed on the Compliance of products with embedded artificial intelligence, as well as ensuring gender mainstreaming of relevant standards.  Its UN/CEFACT develops trade facilitation recommendations and electronic business standards, covering both commercial and government business processes. UNECE also carries out activities focused on promoting sustainable development, in areas such as sustainable and smart cities for all ages, sustainable mobility and smart connectivity, and measuring and monitoring progress towards the SDGs.

UNECE’s work in the field of statistics is also relevant for digital policy issues. For example, the 2019 Guidance on Modernizing Statistical Legislation – which guides countries through the process of reviewing and revising statistical legislation – covers issues such as open data, national and international data exchanges, and government data management.

UNECE also pioneers digitalisation efforts towards sustainable transformation of the energy system, by enabling a constructive dialogue to help bridge the gap between academic research, industrial innovations, and policy needs.

UNECE carries out extensive work in the area of sustainable transport, leading on several UN Conventions. Accession to the conventions continues to increase as more and more member states realise the benefits in the time taken and associated costs in the movement of goods. Numerous digitised systems have been developed, and are maintained, hosted, and administered under the auspices of UNECE. For a number of other tools and mechanisms, work is underway.

Artificial Intelligence

The UNECE has published guidance and a declaration on the Compliance of products with embedded AI. One of the key challenges of such products is the possibility that they change over time through remote updates, which could potentially originate outside the market of consumption; market surveillance agencies will need to ensure that these products remain compliant with safety and security regulations throughout their lifecycle. The guidance serves as a voluntary framework for regulatory cooperation, providing overarching principles for setting regulatory objectives, assessing risks, identifying relevant standards, and establishing conformity assessment and market surveillance mechanisms. UNECE has also published guidance titled Improving AI Standards for an Equitable Future (2025), which includes recommendations for advancing gender-responsive and equitable AI standards.

As the UN centre for inland transport, UNECE hosts international regulatory platforms in the field of automated driving and intelligent transport systems. It hosts multilateral agreements and conventions governing the requirements and use of these technologies (such as the UN agreements on vehicle regulations and the Vienna Convention on Road Traffic). Its activities contribute to enabling automated driving functionalities and ensuring that the benefits of these technologies can be captured without compromising safety and progress achieved in areas such as border crossing and interoperability.

Within the World Forum for Harmonization of Vehicle Regulations (WP.29), UNECE hosts the Working Party on Automated/Autonomous and Connected Vehicles (GRVA), which develops regulatory approaches for automated driving systems, advanced driver assistance systems, vehicle cybersecurity, and related safety requirements. In 2024, GRVA adopted Guidelines and Recommendations for ADS Requirements, Assessments and Test Methods and developed Considerations on AI in the Context of Road Vehicles, addressing definitions and use cases for AI-based systems in automotive products. In January 2026, it adopted a draft UN Global Technical Regulation on Automated Driving Systems (ADS) and a draft UN Regulation on vehicle approval with regard to ADS, both submitted to WP.29 for adoption in June 2026. The proposals are based on the expectation that ADS software does not rely on online self-learning AI that modifies system behaviour during vehicle operation.

To support this work, UNECE established an Informal Working Group on AI under WP.29 to develop a reference framework and best practices for the use of AI in regulated automotive safety systems. The group focuses on risk-based approaches to AI used in driver-assistance and automated-driving systems and is tasked with reporting its findings to WP.29.

Another area of work for UNECE is related to harnessing smart technologies and innovation for sustainable and smart cities. In this regard, it promotes the use of ICTs in city planning and service provision, and it has developed (together with ITU) a set of key performance indicators for smart sustainable cities. UNECE also works to facilitate connectivity through sustainable infrastructure. For instance, it assists countries in developing smart grids for more efficient energy distribution and administers international e-roads, e-rail, and e-waterway networks.

UNECE launched the Advisory Group on Advanced Technology in Trade and Logistics (AGAT) in 2020 on topics such as distributed ledger technologies (DLT), including blockchain, IoT, and AI.

The UNECE High-Level Group on Modernisation of Official Statistics (HLG-MOS) has been at the forefront of modernisation initiatives in the field of official statistics. These initiatives include innovative areas such as big data, synthetic data, and machine learning (ML) and AI. A UNECE guide, Machine Learning for Official Statistics (2021), can help national and international statistical organisations harness the power of ML to modernise the production of official statistics. Responding to growing interest in large language models (LLMs), HLG-MOS published a white paper, LLM for Official Statistics (2023), and subsequently launched a project on generative AI (2024–2025) to facilitate the exchange of experiences and lessons learned across the statistical community.

In trade, the newly released UN/CEFACT JSON-LD Web Vocabulary complements and enhances the capabilities of AI systems for trade-related exchanges. It aims to support interoperability by allowing supply chain actors to integrate a common vocabulary into business tools, including software applications and AI systems, ensuring that data shared between suppliers, manufacturers, distributors, transporters, financiers, and regulators remains consistent and machine-readable. UNECE has also explored the role of AI in trade facilitation through a dedicated UN/CEFACT white paper on the use of AI for trade facilitation.

Artificial intelligence for energy

AI and other technologies are inspiring energy suppliers, transmission and distribution companies, and demand sectors (buildings, industry, transport) to establish new business models to generate, deliver, and consume energy in a more sustainable way.

UNECE established a task force on digitalisation in energy to offer a platform for cross-industry experts from the energy sector and digital innovation to develop a unified voice on digitalisation in energy.

With systemic efficiency in view, the Task Force addresses a broad range of technical topics and policy issues beyond AI, from smart infrastructure and digital demand-side optimisation solutions for buildings also addressing behavioral barriers, to cyber resilience and overall governance of digitalisation in energy, extending activities across all sectors and aligning with the broader mission of UNECE.

Documentation and publications 2020-2025 include:

In 2025, the Task Force advances research on the issues of interoperability and open source, explores the intersection between large-scale digitalisation and environmental sustainability focusing on data centres, launches its regional survey on Digitalisation in Energy, and continues studies and initiatives on the twin transition.

The group found that AI and digitalisation have the potential to reduce residential and commercial buildings’ energy use by as much as 10% globally by 2040 if applied throughout a building’s value chain and life cycle. In particular, applications of AI may help optimise a building’s orientation for solar heat gain and predict power and heat needs, thus increasing overall energy security and maximising the integration of renewable energy sources.

The group also found that AI and digitalisation could help achieve energy savings of at least 10%–20% in the industrial sector (which consumes around 38% of global final energy and produces 24% of greenhouse gasses).

UNECE has partnered with the University of Zürich to develop a beta-mode AI-powered tool (chatenergy.ia) that would offer a real-time interactive compendium of information and data resources on the resilience of energy systems. The platform showed how policymakers could benefit from a cutting-edge tool that could inform their policy decisions by facilitating knowledge management and dissemination capabilities. It could also help identify technology and policy breakthroughs and mobilise financial flows for resilience. The European Investment Bank, the International Atomic Energy Agency (IAEA), the International Energy Agency, ITU, the Organization for Security and Co-operation in Europe (OSCE), the World Meteorological Organization (WMO), the World Bank, and other organisations contributed their knowledge base to support and shape this beta-mode tool. 

Automated driving

Blockchain

UNECE’s subsidiary body UN/CEFACT has been exploring the use of blockchain for trade facilitation. For instance, work carried out within the Blockchain White Paper Project has resulted in two white papers: one looking at the impact of blockchain on the technical standards work of UN/CEFACT and another looking at how blockchain could facilitate trade and related business processes. The ongoing Chain Project is focused on developing a framework/mechanism for the development and implementation of blockchain services infrastructure, and creating a whitepaper on a strategy for the development and implementation of interoperable global blockchain technology infrastructure. Another blockchain-related project looks into the development of a standard on the creation of a cross-border inter-customs ledger using blockchain technology.

Critical infrastructure

UNECE achieved a transformative milestone with regard to cybersecurity in the broad automotive sector with the adoption of UN Regulation No. 155 (Cyber Security and CSMS) and UN Regulation No. 156 (Software Updates).

Before that, cyber risks related to connected vehicles were apparent but not systematically addressed. Security researchers alerted the public to them by revealing various vulnerabilities. There were only narrow standards and guidelines for securing vehicles, such as standards for secure communication among Electronic Control Units (ECUs) and for hardware encryption.

UNECE’s World Forum for Harmonization of Vehicle Regulations (Working Party on Automated/Autonomous and Connected Vehicles (GRVA) WP.29) adopted two important new regulations on cybersecurity and over-the-air software updates and led to the situation where cybersecurity became non-negotiable for securing market access via type approval for those countries applying this regime. GRVA also developed recommendations on uniform provisions concerning cybersecurity and software updates for countries applying the self-certification regime.

Under the 1958 Agreement (binding to 54 countries)

Digital standards

UNECE’s intergovernmental body UN/CEFACT continues making great strides in the area of digital standards. In a recent collaboration with the International Federation of Freight-Forwarders Associations (FIATA), it developed the electronic FIATA Multimodal Bill of Lading (eFBL) data standard. The basis of the mapping of the Negotiable FIATA Multimodal Transport Bill of Lading (FBL) with the UN/CEFACT Multimodal Transport (MMT) reference data model, allows the exchange of BL data in a standardised way, facilitating interoperability between all modes of transport and industry stakeholders. Similar to other data standards developed by UN/CEFACT, the data standard is offered as open-source for all software providers and industry stakeholders to implement. UNECE’s standardisation work builds on a family of reference data models in alignment with its strategy to become the next generation of global standards for trade and transport information exchange. Other digital standards in the areas of supply chain management, agriculture, and travel and tourism (e.g. Buy Ship Pay Reference Data Model, Textile and Leather Data Model (Part 1 and Part 2), and Travel and Tourism Experience Programme Data Model) are a great step toward paperless trade and benefit all actors of the supply chain by reducing costs, increasing security, and gaining efficiency.

Data governance

UNECE carries out multiple activities of relevance for the area of data governance.

First, its work on trade facilitation also covers data management issues. For example, it has issued a white paper on data pipeline concept for improving data quality in the supply chain and a set of Reference Data Model Guidelines. Several projects carried out in the framework of UNECE’s subsidiary UN/CEFACT also cover data-related issues. Examples include the  Buy-Ship-Pay  Reference Data Model (BSP-RDM), the Supply Chain Reference Data Model (SCRDM), the Multi-Modal Transport Reference Data Model (MMT-RDM), the Cross-border Management Reference Data Model Project (to provide a regulatory reference data model within the UN/CEFACT semantic library in order to assist authorities to link this information to the standards of other organisations), the Sustainable Development and Circular Economy Reference Data Model Project, and the Accounting and Audit Reference Data Model Project.

Second, UNECE has a statistical division, which coordinates international statistical activities between UNECE countries and helps to strengthen, modernise, and harmonise statistical systems under the guidance of the Conference of European Statisticians. Its activities in this area are guided by the Fundamental Principles of Official Statistics, adopted in 1992 and later endorsed by the ECOSOC and the UNGA. Areas of work include economic statistics, statistics on population, gender and society, statistics related to sustainable development and the environment, and modernisation of official statistics. In 2019, UNECE published a Guidance on Modernizing Statistical Legislation to guide countries through the process of reviewing and revising statistical legislation. The guidance covers issues such as open data, national and international data exchanges, and government data management.

Third, UNECE keeps abreast of external developments (e.g. in Europe or an OECD country) related to challenges related to AI, privacy, and human rights. This is the case, for example, with the activities on transport and automated vehicles. The GRVA is reflecting on the impact of general AI policies in its activities and developed possible ways to add layers in its multi-pillar approach to validate the performance of the Automated Driving System, and therefore to integrate considerations on data management in the context of AI agent training, support features, and functions of automated driving, and collaborate with the automotive sector on this matter.

E-commerce and trade

UNECE’s subsidiary, UN/CEFACT, serves as a focal point (within ECOSOC) for trade facilitation recommendations and electronic business standards, covering both commercial and government business processes. In collaboration with the Organization for the Advancement of Structured Information Standards (OASIS), UNECE developed the Electronic business using eXtensible Mark-up Language (ebXML). Another output of UNECE is represented by the UN rules for Electronic Data Interchange for Administration, Commerce and Transport (UN/ EDIFACT), which include internationally agreed upon standards, directories, and guidelines for the electronic interchange of structured data between computerised information systems. UNECE has also issued recommendations on issues such as Single Window, electronic commerce agreements, and e-commerce self-regulatory instruments. In addition, UN/CEFACT works on supporting international, regional, and national e-government efforts to improve trade facilitation and e-commerce systems.

Recommendation 33 – Single Window Recommendation

In addition, UN/CEFACT is reviewing its mandates and developing white papers analysing how AI can be used to facilitate trade processes. This includes examining how AI technology could be used to facilitate trade and related processes in the international supply chain including the study of areas such as data privacy, AI-based trade policies, the use of AI in e-Commerce and payments; how existing UN/CEFACT deliverables could be used in AI applications; and possible changes to existing UN/CEFACT deliverables, or new deliverables, that could be considered to support AI trade facilitation applications.

The UNECE Working Party on Regulatory Cooperation and Standardization Policies (WP.6) is currently reviewing the challenges that online marketplaces pose to regulatory agencies at entry into the market. The increase of small parcels each containing a small number of products poses significant challenges to market surveillance agencies in order to ensure that goods entering the market are safe for consumers; WP.6 is currently working on guidance based on best practices in the United Kingdom and other economies to address this issue.CT deliverables, or new deliverables, that could be considered  to support AI trade facilitation applications.

Digital and environment

UNECE’s work in the area of environmental policy covers a broad range of issues, such as air pollution, transboundary water cooperation,  industrial safety,  environmental democracy, the green economy, environmental monitoring and impact assessment, and education for sustainable development. Much of this work is carried out by the Committee on Environmental Policy, which, among other tasks, supports countries in their efforts to strengthen their environmental governance and assesses their efforts to reduce their pollution burden, manage natural resources, and integrate environmental and socio-economic policies. UNECE has put in place an Environmental Monitoring and Assessment Programme to assist member states in working with environmental data and information and enable informed decision-making processes. As part of this programme, it promotes the use of electronic tools for accessing information and knowledge on environmental matters and supports the continued development of a Shared Environmental Information System across the UNECE region. The system is intended to enable countries to connect databases and make environmental data more accessible.

The INForest database offers the most up-to-date source of information about the size of the forest area in the UNECE region, how it has changed over decades, the structure of forests, the goods and services forests provide, as well as their contribution to the economy, society, and the environment.

UNECE has developed policy guidance to support the digital inclusion of older people. In the Rome Ministerial Declaration on Ageing, adopted in June 2022, Ministers pledged to ‘promote age-friendly digitalisation, products and services, and support innovation for the silver economy’.

Recognising the importance of environmental, social, and governance (ESG) traceability in achieving SDG 12 and considering the rich body of expertise and standards already available through UNECE, it  broadened the focus of the Team of Specialists (ToS) on sustainable fisheries to ESG traceability of sustainable value chains in the circular economy.

UNECE Environmental Conventions and Protocols (not necessarily covering digital issues directly, but relevant):

Other valuable resources on the environment include:

Sustainable development

UNECE assists countries in its region to address sustainable development challenges (in areas such as environment, connectivity, and urbanisation) through offering policy advice, leveraging its norms, standards, and conventions, and building capacities. It focuses on driving progress towards the following SDGs: good health and well-being (SDG 3), clean water and sanitation (SDG 6), affordable and clean energy (SDG 7), decent work and economic growth (SDG 8), industry, innovation and infrastructure (SDG 9), sustainable cities and communities (SDG 11), responsible consumption and production (SDG 12), climate action (SDG 13), and life on land (SDG 15). Gender equality (SDG 5) and partnerships (SDG 17) are overarching for all UNECE activities. Activities undertaken by UNECE concerning these SDGs converge under four high-impact areas: sustainable use of natural resources; sustainable and smart cities for all ages; sustainable mobility and smart connectivity; and measuring and monitoring progress towards the SDGs.

UNECE has developed a series of tools and standards to support countries in measuring and monitoring progress towards the SDGs. It has also put in place an Innovation Policy Outlook, which assesses the scope, quality, and performance of policies, institutions, and instruments promoting innovation for sustainable development.

AI in sustainable Public-Private Partnerships (PPPs) and infrastructure finance

The UNECE launched a new 2-year workstream on the use of AI in Public-Private Partnerships (PPPs) for the SDGs. This work will consider the transformative potential of AI in PPP and infrastructure projects by exploring the opportunities and challenges of leveraging AI to advance the SDGs. The UNECE will release a series of forward-looking policy briefs and organise webinars that will discuss key focus areas. In 2025, the following topics will be addressed:

  • Harnessing the power of data in PPPs: opportunities and challenges.
  • Enhancing PPP project identification and planning through AI.  
  • Improving PPP stakeholder engagement and fostering transparency in public consultation using AI. 
  • Transforming PPP financial modelling and investment decision making with AI. 
  • Leveraging AI to optimise the longevity and safety of infrastructure assets.

This workstream was approved by the Working Party on Public-Private Partnerships at its eighth session on 25–26 November 2024.

Privacy and data protection

The World Forum for Harmonization of Vehicle Regulations has included guidelines on cybersecurity and data protection in its consolidated resolution on the construction of vehicles, including principles of lawful, fair, and transparent processing of personal data: (1) respecting the identity and privacy of the data subject; (2) not discriminating against data subjects based on their personal data; (3) paying attention to the reasonable expectations of the data subjects with regard to the transparency and context of the data processing; (4) maintaining the integrity and trustworthiness of information technology systems and in particular not secretly manipulating data processing; (5) taking into account the benefit of data processing depending on the free flow of data, communication and innovation, as far as data subjects have to respect the processing of personal data with regard to the overriding general public interest; and (6) ensuring the preservation of individual mobility data according to necessity and purpose.

These guidelines were referred to in the Resolution on Data Protection in Automated and Connected Vehicles adopted during the 39th International Conference of Data Protection and Privacy Commissioners, Hong Kong, 25–29 September 2017.

Digital tools

UNECE hosts several portals, applications, and digitalised conventions.

eTIR International System Application

The Customs Convention on the International Transport of Goods under Cover of TIR (Transports Internationaux Routiers) Carnets (TIR Convention, 1975) is one of the most successful international transport conventions. It is the only universal customs transit system in existence.

The TIR system, used by over 34,000 transport and logistics companies in its 77 contracting parties, has already reduced cross-border transport time by up to 80%, and costs by up to 38%. The eTIR international system aims to ensure the secure exchange of data between national customs systems related to the international transit of goods, vehicles, or containers according to the provisions of the TIR Convention and to allow customs to manage the data on guarantees, issued by guarantee chains to holders authorised to use the TIR system.

ITDB: International TIR Data Bank

The ITDB is an international online repository of information for all those authorised by contracting parties to use the TIR procedure. It is an integral part of the eTIR International system since only users approved in the ITDB can use the eTIR system. The main goal of the ITDB is to foster the exchange of information between competent authorities of contracting parties and national associations.

eCPD

The Carnet de Passages en Douane (CPD) system (i.e. a passport card for your vehicle) facilitates the temporary importation of private and commercial vehicles. The CPD system is based on two international conventions: the 1954 Customs Convention on the Temporary Importation of Private Road Vehicles and the 1956 Customs Convention on the Temporary Importation of Commercial Road Vehicles. Hosted by UNECE, the conventions combined have 96 contracting parties. Work has started to prepare the appropriate amendments to the 1954 and 1956 conventions describing the eCPD; prepare the high-level architecture, including the concepts and functional and technical specifications of the future eCPD application; and develop the eCPD system based on these specifications.

eCMR

The eCMR is based on the provisions of the Convention on the Contract for the International Carriage of Goods by Road (CMR) (1956) and especially on the provisions of the Additional Protocol to CMR Concerning the Electronic Consignment Note (2008). UNECE, which administers the CMR Convention, has been mandated by governments to administer the eCMR protocol and to establish a formal group of experts on the operationalisation of the eCMR procedure.

PIERS online platform

The PIERS online platform is a publicly available digital tool accessible to governments and other stakeholders, enabling them to assess the sustainability of their Public-Private Partnerships and infrastructure projects, using the UNECE PPP and Infrastructure Evaluation and Rating System (PIERS). The PIERS methodology establishes a set of core sustainable indicators deriving from the SDGs, ensuring that PPP and infrastructure projects create ‘value for people’ and ‘value for the planet’, with a focus on the world’s most vulnerable.

Digital visualisation

International Transport Infrastructure Observatory (ITIO)

The observatory will be developed on a geographic information systems (GIS) platform with three main pillars of services: it offers an electronic repository of UNECE inland transport conventions, an innovative tool to finance transport infrastructure, and a way to promote sustainable regional and interregional connectivity.

ITIO GIS Platform

Climate Change Adaptation and Transport Infrastructure Tool – The ITIO GIS platform assists in the analysis of possible future impacts of climate change on transport networks. The tool enables experts to identify sections of transport networks potentially exposed to the effects of climate change.

Digital enabler

SITCIN: Sustainable Inland Transport Connectivity Indicators tool

The SITCIN tool allows countries to measure their degree of transport connectivity, both domestically and bilaterally/sub-regionally, as well as in terms of soft and hard infrastructure.

UNECE Dashboard of SDG Indicators

UNECE digital tools facilitating access to statistical information:

UNECE online platforms and observatories gather updates and policy resources to help member states respond to the COVID-19 crisis:

Social media channels

Facebook @UNECE

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Instagram @un_ece

LinkedIn @ United Nations Economic Commission for Europe

X @UNECE

YouTube @UNECE

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United Nations Institute for Training and Research

UNITAR was created in 1963 to train and equip diplomats from newly independent UN member states with the knowledge and skills needed to navigate the diplomatic environment.

Over the years, UNITAR has acquired unique expertise and experience in designing and delivering a variety of training activities. It has become a leading institute in the provision of customized, creative learning solutions to institutions and individuals from both the public and private sectors.

UNITAR provides training and capacity development activities to assist mainly developing countries, with special attention to least developed countries (LDCs), small island developing states (SIDS), and other groups and communities who are most vulnerable, including those in conflict situations.

In 2020, UNITAR provided learning, training, and knowledge-sharing services to 322,410 individuals, representing a 142% increase from 2019 figures. This increase is attributed largely to the continued delivery of the introductory e-Learning course on climate change administered in partnership with agencies of the One UN Climate Change Learning Partnership, and due to many programmes turning to online offers during the COVID-19 pandemic. Of the learning-related beneficiaries, 78% came from developing countries, of which 15% are LDCs and SIDS.

Digital activities

Of UNITAR’s activities, in 2020, due to the COVID-19 pandemic-related travel and physical meeting restrictions, approximately 80% of events were delivered online, as compared to 38% in 2019. Most of UNITAR’s face-to-face activities take place in field locations, and the remainder are conducted from UNITAR’s headquarters in Geneva and through its out-posted offices in New York City and Hiroshima.

Digital policy issues

Artificial intelligence

UNITAR’s work is driven by its programmatic divisions, of which some have made extensive use of artificial intelligence (AI). UNITAR’s Satellite Center (UNOSAT) and its Rapid Mapping Service first introduced AI-based methods (UNOSAT FloodAI) during the rainy season in the Asia-Pacific region with a targeted focus on countries affected by the southwest monsoon season from June to September 2020. It was in that context, in July 2020, that an AI algorithm became operational for the first time following a request by the United Nations Office for the Coordination of Humanitarian Affairs (UNOCHA) after heavy monsoon rains around the Brahmaputra River and in the Sylher district in Bangladesh. Going forward, UNOSAT intends to further develop AI applications for rapid mapping by focusing on the user experience and scaling up how it monitors flood-prone areas. This entails further training for the machines and automatic communication between the AI algorithm outputs (disaster maps) and the visualization dashboard developed by UNOSAT.

UNITAR’s Division for Prosperity looks at AI and several emerging technologies such as blockchain and augmented reality, and considers their impact on individuals, societies, and inclusive and sustainable economic growth. One example is its Frontier Technologies for Sustainable Development: Unlocking Women’s Entrepreneurship through Artificial Intelligence (AI) in Afghanistan and Iraq course.

Cybersecurity

UNITAR tackles cybersecurity issues through education and training activities, as well as events. Its training and education activities cover areas such as cybersecurity, cyberwarfare, cyber operations and human rights, digital diplomacy, and broader capacity building initiatives (e.g. e-workshops and the ‘in-focus series’). Particular courses and workshops include Digital Diplomacy and Cybersecurity, Diplomacy 4.0, the In-Focus Series on International Humanitarian Law and Cyberwarfare, as well as the Cybersecurity and Information Technology Series.

Intellectual property law and data governance

UNITAR also covers copyright, patent, and trademark issues in courses such as the Introduction to International Intellectual Property Law, which considers the role of intellectual property in the modern economy, while examining the fundamentals of copyright protection and patent law in the international community.

Furthermore, UNITAR tackles issues related more broadly to data governance (e.g. official statistics, data governance, communities and partnerships, and the data value chain) through massive online open courses (MOOCs) such as the Introduction to Data Governance for Monitoring the SDGs, which analyses effective data governance systems for monitoring progress in achieving the sustainable development goals (SDGs) and explores how to manage data-related partnerships, capabilities, and resources in the context of the SDGs.

Capacity development

Being one of the UN’s main training organizations, most of UNITAR’s activities fall in the category of capacity development.

UNITAR offers online, face-to-face, and blended-format courses for both institutions and individuals. Since the launch of its 2018–21 strategic framework and extended through its current 2022–25 strategic framework, its work is guided by strategic objectives organized around four thematic pillars of the 2030 Agenda, namely Peace, People, Planet, and Prosperity, in addition to the cross-cutting divisions on Multilateral Diplomacy and Satellite Analysis and Applied Research (UNOSAT) as well as the health-focused Defeat-NCD Partnership. Some of the division’s capacity-building and training programmes cover internet- and digital-policy-related areas, such as privacy and data protection, cybersecurity, and cybercrime, new emerging technologies (blockchain, AI, and augmented reality), and digital diplomacy.

UNITAR also offers a wide range of Master’s programmes and graduate certificates related to diplomacy, peace and security, human rights, and humanitarian interventions.

Furthermore, UNITAR organizes special events such as the Geneva Lecture Series, which consists of open lectures that are held on a regular basis at the Palais des Nations in Geneva to raise awareness of specific global challenges and deepen and broaden the participation of citizens and civil society.

Privacy and data protection

Privacy and data protection are two interrelated internet governance issues. Data protection is a legal mechanism that ensures privacy, while privacy is a fundamental human right. UNITAR deals with legal mechanisms ensuring data protection and privacy in numerous courses and events. One example is the course on Introduction to Privacy and Data Protection Law (2020), where different legal mechanisms that protect privacy worldwide are analyzed in depth.

Digital tools

UNITAR offers its training and courses through its e-learning platform as well as a number of different online platforms that provide users with tools and resources in specific thematic areas.

In response to the COVID-19 pandemic, UNITAR published a number of resources on online learning and online event management addressing how to make online events more inclusive, or to turn face-to-face into online events, designing learning events and online facilitation cards.

Social media channels

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UN International Computing Centre

The United Nations International Computing Centre (UNICC) is the largest strategic partner for common, trusted, and cyber secure digital foundations across the entire UN system. Through state-of-the-art ICT infrastructure, digital tools, cybersecurity, cloud, data and AI solutions, UNICC promotes progress toward a more connected, secure, and sustainable UN.

With over 50 years of experience, UNICC supports the digital transformation and future of the UN family and other international organisations, delivering scalable and innovative solutions through a cost-effective and shared services model. This approach empowers our partners and clients to accelerate the adoption of required technologies to better serve global needs.

Digital activities

UNICC provides the digital foundations that support the digital transformation and future of the UN system and other international organisations.

These digital foundations consist of a comprehensive, modular, and integrated set of secure, scalable, and adaptable technology, infrastructure, tools, platforms, and services that underpin and support digital transformation and digital-native initiatives. They provide a robust yet flexible blueprint for implementing digitalisation across the UN and international organisations.

UNICC is committed to accelerating the UN’s digital transformation in alignment with UN 2.0 and promoting digital-native processes and solutions. Impactful solutions must be built on strong and secure digital foundations, designed and governed by principles and structures unique to the UN ecosystem.

Digital policy issues and tools

UNICC has over 50 years of experience in ICT, digital, and cybersecurity services. As the largest digital strategic partner for the UN system, UNICC designs and deploys transformational digital tools and programmes to support over 100 UN and international organisations in fulfilling their mandates. Its model maximises the shared services approach and generates economies of scale to benefit its partners. UNICC has been the go-to strategic partner for digital business solutions for UN programmes, funds and entities since its inception.

UNICC offers a full range of services and solutions built upon industry best practices, international standards, and documented business processes subject to a Continuous Process Improvement cycle. The unique business environment of UNICC requires a workforce that is versatile and skilled in deploying and supporting diverse technologies. It demands knowledgeable staff who are familiar with UN goals, ethics, regulations, business, and technology environments.

Artificial intelligence 

A dynamic hub of resources for efficient and responsible AI deployment

AI presents a significant opportunity to modernise and streamline the United Nations system, enhancing its capacity to address critical global challenges. By leveraging AI, the UN family can strengthen and improve its support to Member States, ultimately driving greater efficiency, better results, and accelerated progress toward the SDGs. The UNICC AI Hub offers expertise, resources, and a collaborative environment to advance AI initiatives across the UN system and other international organisations. It operates in alignment with UN standards, principles, and ethical frameworks to ensure the responsible use of AI. 

The AI Hub will connect the UN system with cutting-edge AI technologies and key leaders in the AI sector. UNICC is cultivating strategic partnerships with a diverse range of stakeholders – including leading technology providers, academia, governments, and technology-focused foundations—to enhance support for its partners and clients in AI deployment. In that regard, SandboxAQ, Microsoft, and Amazon Web Services have joined the UNICC AI Hub as technical partners.

UNICC and Humane Intelligence have also joined forces to develop AI governance tools and infrastructure for the efficient and responsible deployment of AI within the UN system. This partnership aims to create a structured approach for assessing the societal impact of AI models, establish a foundational AI governance framework, and promote sustainable AI solutions globally. 

UnifyHR: GenAI transforming HR operations across the UN family

In a significant leap forward for HR operations within the United Nations, various UN agencies have collaborated to develop and deploy UNifyHR, an advanced Generative AI tool to streamline human resources (HR) operations and policy management. Initially conceptualised by the United Nations High Commissioner for Refugees (UNHCR), this tool benefits from the technical support and development expertise of the UNICC and the participation of 13 UN agencies: IAEA, ICAO, IOM, ITU, UNAIDS, UNDP, UNESCO, UNHCR, UNICEF, UNOPS, UNRWA, UN Women, and WFP.

The UNifyHR Chatbot is powered by advanced Generative AI technology and offers HR operations teams rapid, multilingual access to critical HR policy information from across the participating UN organisations. This innovative tool leverages cutting-edge AI capabilities to simplify the retrieval of complex policy data, enabling HR professionals to respond more quickly and accurately to inquiries. The result is enhanced productivity and better data-driven decision-making, aligning with the UN’s broader goals of improving institutional effectiveness and digital transformation efforts.

UNDP’s AIDA portal 

Artificial Intelligence powers UNDP’s Evaluation Office solutions

Independent evaluation offices play a major role in gleaning and sharing years of evaluation knowledge and experience for UN agency programme delivery. This is never an easy task. Finding valuable information is time-consuming, methodical, and often manual, with multiple sources and document types to process.

In partnership with UNICC and Amazon Web Services, the United Nations Development Programme (UNDP) launched AIDA 2.0 (Artificial Intelligence for Development Analytics), with new analytical capabilities in 2023. This cutting-edge solution streamlines the scanning of more than 6,000 evaluation reports to understand keywords, context, and intent using AI capabilities, returning meaningful answers to complex questions. New features include sentiment analysis, pattern detection, topic modelling and summarisation, and data visualisation.

With UNICC’s support, UNDP’s AIDA portal is accessible to Evaluation Office staff who want to learn from past evaluations to improve programme design and delivery, offering an innovative solution to search, find, and share lessons learned and build on successes from country programmes worldwide.

UN Digital ID

UN Digital ID to provide the UN workforce with a universal, easy-to-use, system-wide identity

UN Digital ID is a unique identity for each UN staff member, from onboarding to retirement. Having a unique identification across the UN system not only reduces data fragmentation and duplication but also simplifies and streamlines processes and transactions across all business functions between staff and organisations, and among UN organisations themselves. As a data exchange platform, UN Digital ID will allow staff from participating organisations to share any of their HR and related information with complete visibility, consent, and security.

UN Digital ID is part of UN 2.0, the UN Secretary-General’s push to achieve an efficient and data-driven transformation. 

Cloud computing 

UNIQCloud – A secure private cloud environment for the UN system

UNIQCloud is a private cloud solution specifically designed for the UN system and other international organisations. UNIQCloud is built on open-source technology using the OpenStack platform, ensuring end-to-end transparency, flexibility and accountability.

UNIQCloud features include multi tenancy for efficient resource utilisation, on-demand access, and continuous improvement, as well as agility, resilience, scalability, and security. It was developed using energy-efficient practices and carbon offsets in line with the Greening the Blue initiative.

UNIQCloud is designed to enhance and complement diverse cloud models adopted by UN entities and provide support for business continuity strategies. It offers pricing stability and predictable terms governed by UNICC’s Management Committee. 

Cybersecurity

A cyber secure digital environment for the UN family

UNICC’s cybersecurity services cover oversight, governance, and threat intelligence sharing, as well as advisory services and a spectrum of programmatic and operational components. UNICC Cybersecurity has grown its global programme to serve over 50 UN partners and international organisations since its inception in 2017. 

Services range from the Common Secure Threat Intelligence Network of over 40 UN organisations to maturity assessments, ISO certification support, SOC and SIEM support, as well as security incident response and forensics, business continuity management, and industry-standard operational processes.

UNICC is certified with ISO 27001 and was awarded a 2020 and 2017 CSO 50 Award for its Common Secure Information Security services, demonstrating outstanding business value and thought leadership. 

The Cybersecurity Fund for the UN System

Bolstering cyber-resilience across the UN family

UNICC’s Cybersecurity Fund (CSF) is a direct action to address the recommendations made by the UN Joint Inspection Unit (JIU) and is designed to complement UNICC’s capacity as the UN system’s ‘Cyber Hub’, developing and offering shared services and solutions to enhance the UN cybersecurity posture. Over the next several years, the CSF will be supported by voluntary contributions from Member States to provide a dedicated stream of

funding for critical cybersecurity functions, achieving a baseline standard of security and capabilities, aligned with UN system-wide priorities and best practices.

International Criminal Investigations

Innovative technology and partnerships for international criminal investigations

The United Nations Investigative Team to Promote Accountability for Crimes Committed by Da’esh/ISIL (UNITAD) partnered with UNICC and Microsoft to support advanced data management for accountability in UNITAD criminal investigations, with UNICC offering Microsoft Azure hosting services, development, data and analytics, and cognitive services.

UNICC Data and Analytics, Application Development, and Cloud Infrastructure teams supported the collection, preservation, and storage of evidence in the form of images, audio, video, and digital text files that have been recovered from sources in the field. This solution streamlines evidence in independent criminal proceedings to hold members of ISIL accountable for the crimes they may have committed.

The partnership helps UNITAD fulfil its mandate in a more efficient and cost-effective manner by creating new business opportunities for UNICC clients and partner organisations to leverage for similar challenges with this innovative technology.

Social media channels

Facebook @unicc.ict

LinkedIn @UNICC

Twitter @unicc_ict

YouTube @UN International Computing Centre

United Nations Trade and Development

UN Trade and Development (UNCTAD) is a UN body dedicated to supporting developing countries in accessing the benefits of a globalised economy more fairly and effectively. It provides analysis, facilitates consensus-building, and offers technical assistance, thus helping countries use trade, investment, finance, and technology to support inclusive and sustainable development.

UNCTAD also works to facilitate and measure progress towards achieving the SDGs, through a wide range of activities in areas such as technology and innovation, trade, investment, environment, transport and logistics, and the digital economy. It places special emphasis on supporting the most vulnerable developing countries, including least developed countries (LDCs), landlocked developing countries (LLDCs), small island developing states (SIDS), and African countries to build resilience to economic shocks and to achieve structural economic transformation.

UNCTAD’s work often results in analyses, statistics, and recommendations that inform national and international policymaking processes, and contribute to promoting economic policies aimed at ending global economic inequalities and generating human-centric sustainable development.

Digital activities

UNCTAD is particularly active in the field of e-commerce, digital trade, and the digital economy, carrying out a wide range of activities from research and analysis to providing assistance to member states in developing adequate legislative and regulatory frameworks and facilitating international dialogue on the development opportunities and challenges associated with the digital economy.

UNCTAD also works to facilitate and measure progress towards achieving the SDGs, particularly through (but not limited to) its activities in the field of STI for development. Consumer protection online, gender equality, digital business and trade facilitation, and privacy and data protection are other relevant policy areas where UNCTAD is active.

Digital policy issues

Artificial intelligence

Data governance

As data has become a key resource in the digital economy, data governance is a fundamental part of the work of UNCTAD. This is illustrated, for example, in the research and analysis work of the Digital Economy Report 2019, which focused on the role of data as the source of value in the digital economy and how it is created and captured and the Digital Economy Report 2021, which analysed cross-border data flows and development. Moreover, some of UNCTAD’s work on e-commerce and digital trade touches specifically on privacy and data protection issues. For instance, the eCommerce and Law Reform work dedicated to supporting developing countries in their efforts to establish adequate legal frameworks for e-commerce also covers data protection and privacy among the key issues addressed. The Global Cyberlaw Tracker offers information on data protection laws in UNCTAD member States.

Also relevant for data governance discussions is UNCTAD’s work on statistics, as the organisation collects and analyses a wide range of data and statistics on issues such as economic trends, international trade, investment, development, and the digital economy. UNCTAD’s statistical capacity development activities help countries enhance their statistical and data infrastructures and often address issues of data governance, such as statistical confidentiality, access to data, and privacy protection. UNCTAD also contributes actively to global work to enhance data governance in statistics and beyond and to develop universal principles to guide the collection, dissemination, use, and storage of data.

UNCTAD makes its data and statistics available as open-source in the UNCTAD Data Hub and the UNCTADstat data centre. Statistics underpin UNCTAD’s analytical work and are featured in many publications. The UNCTAD Handbook of Statistics disseminates key messages from UNCTAD’s statistics, including infographics, and UNCTAD’s SDG Pulse offers statistical information on developments related to the 2030 Agenda for Sustainable Development.  To provide timely information on the global economy and trade, UNCTAD Statistics publishes a weekly Trade and Economy Nowcast.

UNCTAD is also running several projects focused on improving the efficiency of data management, (for example, by supporting customs operations with the Automated System for Customs Data). UNCTAD’s own statistical activities are governed by the UNCTAD Statistics Quality Assurance Framework, which is aligned with principles governing international statistical activities.

At the 2024 annual session of the UN Commission on Science and Technology for Development (CSTD), countries agreed to create a dedicated working group within the CSTD to engage in comprehensive and inclusive multistakeholder dialogue on fundamental principles of data governance at all levels, as relevant for development under the auspices of the UN. See also the dedicated web page on the CSTD.

E-commerce and trade

UNCTAD’s work programme on e-commerce and the digital economy (ECDE Programme) encompasses several research and analysis, consensus-building, and technical assistance activities, as follows:

Research and analysis

UNCTAD conducts research and analysis on e-commerce and the digital economy and their implications for trade and development. These are mainly presented in its flagship publication, the Digital Economy Report (formerly known as the Information Economy Report), and in its Technical Notes on ICT for Development. The Technology and Innovation Report, another flagship publication, highlights the need to build science, technology, and innovation capabilities as prerequisites to enable developing countries and LDCs to adopt and adapt frontier technologies, including digital technologies.

UNCTAD has published the Digital Economy Report 2024 titled ‘Shaping an environmentally sustainable and inclusive digital future’ that focuses on the environmental sustainability aspects of digitalisation. The report highlights that digital technology and infrastructure depend heavily on raw materials, with production and disposal of devices and growing water and energy needs taking an increasing toll on the planet. It notes that the production and use of digital devices, data centres and ICT networks account for an estimated 6% to 12% of global electricity use. The report also highlights the negative environmental impacts of bitcoin mining.

The report identifies that developing countries bear the brunt of the environmental costs of digitalisation while reaping fewer benefits – exporting low value-added raw materials and importing high value-added devices, along with increasing digital waste. UNCTAD is now advocating for a global shift towards a circular digital economy, focusing on circularity by design through durable products, responsible consumption, reuse and recycling, and sustainable business models.

UNCTAD has published data showing business e-commerce sales grew nearly 60% from 2016 to 2022, reaching $27 trillion (based on data from 43 countries). UNCTAD is highlighting concerns about digital waste, noting that waste from screens and small IT equipment rose 30% between 2010 and 2022.

UNCTAD has published the Technology and Innovation Report 2023, which analyses the market size of 17 green and frontier technologies, such as AI, the IoT and electric vehicles, and their potential to spur economic growth in developing countries. The Technology and Innovation Report 2025: Inclusive Artificial Intelligence for Development explores ways for countries to strategically position themselves to take advantage of the opportunities offered by AI.

UNCTAD has published research on distributed ledger technologies (DLTs), examining their potential to revolutionise economic and data transactions, including applications beyond cryptocurrency in areas such as trade facilitation.

Consensus building on e-commerce and digital economy policies

UNCTAD’s Intergovernmental Group of Experts on E-commerce and the Digital Economy meets regularly to discuss ways to strengthen the development dimension of e-commerce and the digital economy. The group’s meetings are usually held in conjunction with UNCTAD eWeek – a biennial event, fostering multistakeholder dialogue on the development opportunities and challenges associated with the digital economy.

UNCTAD serves as a knowledge partner to the deliberations of the G20 Digital Economy Working Group, as well as to the BRICS Digital Economy Working Group.

Under the auspices of the CSTD, UNCTAD provides substantive work on the follow-up to WSIS – a unique UN summit that was initiated to create an evolving multistakeholder platform to address the issues raised by information and communications technologies (ICTs) through a structured and inclusive approach at the national, regional, and international levels. See also the dedicated section on the CSTD in this Atlas.

UNCTAD hosted the eWeek 2023 with the theme ‘Shaping the future of the digital economy’. UNCTAD supports the GDC process through its e-commerce and digital economy programme. 

eTrade Readiness Assessments and strategy formulation

About 40 eTrade Readiness Assessments (eT Readies) have been conducted to assist LDCs and other developing countries in understanding their e-commerce readiness in key policy areas to better engage in and benefit from e-commerce. The assessments provide specific policy recommendations to overcome identified barriers and bottlenecks to growth and enjoy the benefits of digital trade.

UNCTAD’s work on E-commerce Strategies Development helps countries to elaborate e-commerce strategies on the basis of comprehensive assessments, most often an eTrade Readiness Assessment. Policy advice is offered to partner countries as well as regional bodies that are requesting assistance in building and maintaining a dynamic and inclusive e-commerce ecosystem that can support sustainable development gains.

Legal frameworks for e-commerce

UNCTAD’s e-commerce and law reform work helps to develop an understanding of the legal issues underpinning e-commerce through a series of capacity-building workshops for policymakers at the national and regional levels. Concrete actions include assistance in establishing domestic and regional legal regimes to enhance trust in online transactions, regional studies on cyber laws harmonisation, and the global mapping of e-commerce legislation through its Global Cyberlaw Tracker.

Measuring the e-commerce and digital economy

UNCTAD’s work on measuring e-commerce and digital economy includes statistical data collection and the development of methodology, as well as linking statistics and policy through the Working Group on Measuring E-commerce and the Digital Economy, established by the Intergovernmental Group of Experts on E-Commerce and the Digital Economy. Figures are published in the biennial Digital Economy Report and the UNCTADstat Data Centre. Technical cooperation here aims to strengthen the capacity of national statistical systems to produce better, more reliable, and internationally comparable statistics on the following issues: ICT use by enterprises, size and composition of the ICT sector, and e-commerce and international trade in ICT-enabled services. To support statistical compilers in their efforts to measure digital trade, the IMF-OECD-UNCTAD-WTO Handbook on Measuring Digital Trade was published. A Task Group on Measuring E-commerce Value (TG-eCOM) under the Working Group on measuring e-commerce and the digital economy, works on developing internationally agreed guidelines on measuring the value of e-commerce transactions.

Smart partnerships through eTrade for all

The eTrade for all initiative is a global collaborative effort of 35 partners to scale up cooperation, transparency, and aid efficiency towards more inclusive e-commerce.  Its main tool is an online platform (etradeforall.org), a knowledge-sharing and information hub that facilitates access to a wide range of information and resources on e-commerce and the digital economy. It offers a gateway for matching the suppliers of technical assistance with those in need. Beneficiaries can connect with potential partners and learn about trends, best practices, up-to-date e-commerce indicators, and upcoming events, all in one place. The initiative also acts as a catalyst for partnership among its members for increased synergies. This collaboration has concretely translated into the participation of several partners as key contributors to the various UNCTAD eWeek organised by UNCTAD and in the conduct and peer review of eTrade Readiness Assessments.

Empowering women digital entrepreneurs: eTrade for Women

The eTrade for Women initiative works at the junction of gender, technology and entrepreneurship to promote gender equality and women’s empowerment in an increasingly digital economy and society. It combines the opportunities offered by digitalisation with the transformative power of female entrepreneurship to advance decent work and economic growth and promote social cohesion in developing countries.  The strategy of eTrade for Women relies on a ‘domino effect’ and leverages women-led digital SMEs to inspire and empower a larger group of successful female entrepreneurs and shape more gender-inclusive digital economies. In collaboration with the eTrade for Women Advocates, a small group of influential women leaders in the digital sector, the initiative raises the profiles of successful women digital entrepreneurs, helps to change stereotypes and brings their perspectives to the forefront of policy making on e-commerce and the digital economy for development.

ECDE Programme interventions are funded by a dozen funding partners, with about two-thirds of the extra-budgetary resources provided by five core donors – namely Australia, Germany, the Netherlands, Sweden, and Switzerland.

Consumer protection

Consumer protection and competition are jointly addressed in the work of UNCTAD.

Through its Competition and Consumer Policies Programme, UNCTAD works to assist countries in improving their competition and consumer protection policies. It provides a forum for intergovernmental deliberations on these issues; undertakes research, policy analysis and data collection; and provides technical assistance to developing countries. The Intergovernmental Group of Experts on Consumer Protection Law and Policy monitors the implementation of the UN Guidelines for Consumer Protection, and carries out research and provides technical assistance on consumer protection issues (including in the context of e-commerce and the digital economy). UNCTAD’s work programme on consumer protection is guided, among others, by the UN Conference of Competition and Consumer Protection (held every five years).

Given the significant imbalances in market power in the digital economy, competition policy is becoming increasingly relevant for developing countries. UNCTAD addresses this issue in the Intergovernmental Group of Experts on Competition Law and Policy.

UNCTAD also runs the Research Partnership Platform on Competition and Consumer Protection, aimed at contributing to the development of best practices in the formulation and implementation of competition and consumer protection laws and policies.

UNCTAD serves as co-lead of the One Planet Network ‒ Consumer Information for Sustainable Consumption and Production Programme, along with the German government and Consumers International, which implements and supports projects, undertakes research, identifies and encourages policies, and provides collaboration opportunities for anyone looking to engage and assist consumers in sustainable consumption.

Creative economy

The UNCTAD Creative Economy Programme recognises the importance of cultural and creative industries and their contribution to the global economy. UNCTAD is mandated to conduct research and policy analysis, consensus-building, and technical cooperation.

The increased digitalisation of creative goods and services heavily influences this vibrant sector. The Creative Industry 4.0 report looks at the implications for the creative economy of the rapid changes in automated technology and advanced internet communication that came to be known as Industry 4.0. Using a sustainable development lens, the report looks at economic and social development opportunities driven by digitalisation and advanced technologies for developing countries.

UNCTAD supports countries in measuring the economic contribution of their creative economy and developing appropriate policies for an increasingly digitalised environment. 

Sustainable development

UNCTAD works to facilitate and measure progress towards achieving the SDGs. It is a custodian agency and partner for nine SDG indicators related to trade, tariffs, development finance, debt, investment, illicit finance, and enterprise sustainability. This entails a global responsibility for UNCTAD to develop concepts and methods to track progress with these indicators, and to support member States in strengthening their capacity to measure and analyse progress to effectively target policy efforts towards meeting the SDGs. UNCTAD releases data-driven analyses on progress towards the SDGs in the areas of trade, development, investment, finance, and technology, including ICTs and digital trade in its annual SDG Pulse online publication.

UNCTAD’s work to facilitate and measure progress towards the SDGs includes (but is not limited to) activities in the field of STI for development. The organisation supports countries in their efforts to integrate STI in national development strategies, through initiatives such as Science, Technology and Innovation Policy Reviews and capacity-building programmes (such as the Innovation Policy Learning Programme). UNCTAD’s Investment Policy Framework for Sustainable Development provides guidance for policymakers in formulating national investment policies and in negotiating investment agreements. The organisation is also part of the Toolbox for Financing for SDGs – a platform launched in 2018 at the initiative of the President of the UNGA to assist countries and financial actors in exploring solutions to the challenges of financing the SDGs.

UNCTAD’s Productive Capacities Index (PCI) is a dynamic and practical tool to support developing countries in understanding the status of their productive capacity and how this can be improved. It builds on UNCTAD’s long-standing work on productive capacities essential for generating inclusive and sustained economic growth and achieving sustainable development. The PCI covers 194 economies for the period 2000‒2022. The set of productive capacities and their specific combinations are mapped across 42 indicators. This makes our PCI multidimensional in its analytical abilities. 

The index can help diagnose areas where countries may be leading or falling behind, spotlighting where policies are working and where corrective efforts are needed. It suggests a roadmap for future policy actions and interventions under each of its eight components: human capital, natural capital, energy, ICTs, structural change, transport, institutions, and the private sector.

It was developed in response to the ECOSOC resolution (E/RES/2017/29) encouraging UNCTAD ‘to pursue its methodological work to measure progress in and identify obstacles to the development of productive capacities in developing countries’. 

The PCI has been peer-reviewed and validated at national and regional levels by leading technical experts across the UN system, as well as by academics and government stakeholders. Stakeholders in select countries have been trained in how to use the index in their development policymaking processes. UNCTAD stands ready to conduct more training sessions at the request of countries.

Other UNCTAD activities designed to contribute to sustainable development cover issues such as climate change, the circular economy, and intellectual property, with a focus on the most vulnerable developing countries, including SIDS, LDCs, LLDCs, and African countries.

Capacity development

Many activities undertaken by UNCTAD have a capacity development dimension. For instance, its work on e-commerce and trade includes supporting developing countries in establishing adequate legal frameworks in these areas (e.g. its eCommerce and Law Reform work) and in producing statistics that can guide effective policymaking (e.g. Measuring e-commerce and the Digital Economy activities, the Productive Capacities Index and e-commerce Strategies). UNCTAD’s e-Learning on Trade platform provides courses and training on issues such as trade, gender, and development and non-tariff measures in trade.

The TRAINFORTRADE programme has launched a project on blended learning strategy to boost the digital economy in SIDS. The project is structured to encompass the legal aspects of e-commerce, digital economy statistics, and digital identity for trade and development.

UNCTAD also works to build capacity in STI policymaking in developing countries, through initiatives such as the Innovation Policy Learning Programme and STI training provided in the context of the P166 programme.

Additionally, UNCTAD’s Virtual Institute – run in cooperation with universities worldwide – is dedicated to building knowledge for trade and development. Another area where UNCTAD provides capacity building for developing countries is that of statistics: The organisation and its partners assist national statistics organisations in the collection, compilation, and dissemination of their statistics in domains such as trade, sustainable development, and investments.

Gender rights

UNCTAD runs a Trade, Gender, and Development programme dedicated to assisting countries in developing and implementing gender-sensitive trade policies, conducting gender impact analyses of trade policies and agreements, and strengthening the links between trade and gender. One notable initiative is the eTrade for Women initiative, dedicated to advancing the empowerment of women through ICTs.

UNCTAD works to strengthen countries’ capacity to develop and use gender-relevant statistics to inform trade policy. In 2018, UNCTAD developed a conceptual framework to measure gender and trade to support policymakers and national statistics offices in assessing gender equality in international trade and reviewing existing data in this field. Guided by this framework, UNCTAD is working on a project with the economic commissions for Africa (ECA) and Europe (ECE) to strengthen the capacity of interested countries in Africa, Eastern Europe, the Caucasus, and Central Asia to develop and use statistics for more gender-responsive trade policy and to inform the analysis of the gendered impacts of COVID-19 through trade. A pilot in Georgia provided new gender-in-trade indicators for trade policy by reusing existing data; work in four additional countries is ongoing in Africa. This work has given the basis for preparing compilation guidelines on gender and trade statistics to help scale up this work globally. UNCTAD also leads a work stream to include gender equality and inclusiveness considerations in the update of the United Nations Trade Statistics manuals used by all countries globally.

Other initiatives undertaken in this area include capacity building on trade and gender, the Women in Science, Technology, Engineering, and Mathematics (STEM): Changing the Narrative Dialogues, and the project Data and Statistics for More Gender Responsive Trade Policies in Africa, the Caucasus and Central Asia.

Within its analytical work on trade and gender, in a policy review, UNCTAD analysed the implications of e-commerce for women small entrepreneurs in developing countries. The study is addressed to a variety of stakeholders, but especially policymakers, to provide guidance on how to design policies and measures that enhance women’s beneficial participation in the economy by leveraging e-commerce.

Through its online courses on trade and gender, UNCTAD bridges knowledge gaps in the links between trade policy and gender equality and women’s economic empowerment. With around 2,000 alumni from 180 countries, this online capacity-building initiative remains a particularly effective and inclusive tool to enhance knowledge in a still relatively new field of trade policy.

Digital tools

eGovernment portals

UNCTAD’s easy-to-use digital government platforms enable civil servants to quickly build online public-facing services so their governments can deliver on and mobilise funding for climate, jobs, environment, health, food, and other SDGs. Service delivery can include registering carbon emitters and removers as part of the Paris Agreement; delivering certificates of incorporation and business permits in hours, not weeks; tracking extended producer responsibility; simplifying the delivery of production permits for vaccines and pharmaceuticals; helping farmers access key government services; and much more.

Civil servants use the intuitive drag-and-drop system to create online public services. They don’t require any prior IT knowledge or equipment. It works for any service in any ministry and is compatible with existing digital IDs and government websites to ensure a seamless user experience. 

The system is quickly scalable. Civil servants have access to the Digital Government Academy and can train colleagues to develop digital services across ministries and governments while avoiding the costs, timelines, consultants, and complexities traditionally associated with digital government projects. 

Detailed data generated by these systems show important increases in access to public services by demographics such as young people, women, and rural populations. Governments use this data to fine-tune delivery.

Additional digital tools and online platforms:

Many of UNCTAD’s publications are released as digital publications only.

Social media channels

Facebook @UNCTAD

Flickr @UNCTAD

Instagram @unctad

LinkedIn @UNCTAD

Twitter @UNCTADYouTube @UNCTADOnline


South Centre

Established in 1995, the South Centre is an intergovernmental policy research think tank composed of and accountable to developing country member states. It researches key policy development issues and supports developing countries to effectively participate in international negotiating processes that are relevant to achieving the sustainable development goals (SDGs). The South Centre promotes the unity of the Global South in such processes while recognising the diversity of national interests and priorities.

The South Centre works on a wide range of issues relevant to countries in the Global South and the global community in general, such as sustainable development, climate change, South-South cooperation (SSC), financing for development, innovation and intellectual property, traditional knowledge, access to medicines, health, biodiversity, trade, investment agreements, international tax cooperation, human rights, gender, and the fourth industrial revolution.

Within the limits of its capacity and mandate, the South Centre also responds to requests for policy advice and technical and other support from its members and other developing countries.

The South Centre has observer status in several international organisations.

Digital activities

Innovation and development are some of the issue areas the South Centre works on. As part of its efforts within this domain, it focuses on information technologies. Moreover, digital issues are also tackled in the domain of, inter alia, taxation and the digital economy, data governance, e-commerce, and the fourth industrial revolution.

The South Centre has produced deliverables/research outputs in the following areas: digital and financial inclusion, digital economy, digital taxation, digital industrialisation, and digital trade, among others.

The South Centre continued to monitor discussions and new regulatory developments at the country level, undertake research and participate in multiple forums on digital governance including the negotiations of the UN GDC adopted by the UNGA in September 2024, the discussions in the CSTD, on digital health in the G20 Health Working Group, WIPO Conversations on Intellectual Property and Frontier Technologies, AI resolutions in the UNGA, the UNESCO AI Ethics Work, digital regulation and governance issues in ITU, and the AI for Good Summit held in Geneva in May 2024. On the sidelines of these meetings, the Centre discussed areas for cooperation with the ministries of member countries.

Digital policy issues

Intellectual property rights

In June 2019, the South Centre published a policy brief on Intellectual Property and Electronic Commerce: Proposals in the WTO and Policy Implications for Developing Countries,  which provided an overview of discussions within the WTO on IP and its potential implications for the digital economy.

In September 2020, the Centre published a research paper on Data in Legal Limbo: Ownership, Sovereignty, or a Digital Public Goods Regime? and in 2022, a research paper titled The Liability of Internet Service Providers for Copyright Infringement in Sri Lanka: A Comparative Analysis.

The South Centre continued to collaborate with a network of academic research institutions from the North and South, led by American University, Washington School of Law, and participated in the annual meeting of the global network of experts on the right to research and copyright in June 2024 in Washington DC that dealt, inter alia, with the intersection of AI, copyright and information law.

The South Centre also provided inputs to the First Open Consultations Process Meeting held on 18 November 2024, within the WSIS+20 High-Level Event 2025.

In light of the global health pandemic, the South Centre, as part of its publication series SouthViews, shared the perspectives of developing countries on digital health, challenges and recommendations to overcome these, and the use of digital technology for education in developing countries. A SouthViews on Access to Medical Equipment in a Pandemic Situation: Importance of Localized Supply Chains and 3D Printing was also published.

E-commerce and trade

The digital economy is another issue researched by the South Centre in the context of development. For instance, in 2017, it published an analytical note, The WTO’s Discussions on Electronic Commerce, which explores the stance of developing countries (i.e. readiness in terms of infrastructure, upskilling, etc.) to engage in cross-border e-commerce. Among other things, it highlights challenges such as low IT adoption and the lack of electricity supply, which limit the uptake of e-commerce activities in Africa, for instance. Another analytical note published that same year tackles the impact of the digital economy on micro, small and medium-sized enterprises (MSMEs), and looks into the type of e-commerce rules that could best serve the interests of MSMEs. In 2019, it addressed issues on the regulation of the digital economy in developing countries, namely, the future of work, market dynamics, and data and privacy protection.

The South Centre also provides analyses and organises many meetings to discuss issues such as the WTO E-Commerce Moratorium and the Joint Statement Initiative (JSI) plurilateral discussions on e-commerce.

The South Centre has published a research paper on the WTO Moratorium on Customs Duties on Electronic Transmissions. This paper highlights the adverse impacts of the continuing moratorium on developing and least developed countries. The moratorium is causing almost all developing and least developed countries to lose tariff revenues at a time when they are most needed. With no clarity on the definition of electronic transmissions and thereby on the scope of the moratorium, its continuation can lead to substantive tariff revenue losses for developing and least developed countries in the future.

The South Centre has issued a statement on the landmark shift of the United States Trade Representative’s decision to rein in the Big Tech digital trade agenda under the E-Commerce JSI negotiations.

In 2024, the South Centre actively engaged in discussions on the WTO e-commerce moratorium on customs duties for electronic transmissions, a critical issue for developing countries facing revenue losses and diminished policy space in the digital economy. The Centre prepared a detailed commentary on the WTO’s mapping of quantitative studies related to the moratorium, highlighting the fiscal implications and addressing gaps in existing analyses, particularly the unequal impact on developing economies. This work aimed to equip member states with insights to advocate for evidence-based decisions that preserve their ability to implement national policies in the digital era. 

During the WTO Information Session on the moratorium, the Centre also responded to member inquiries, clarifying technical issues and offering strategies to mitigate long-term trade and policy challenges. The Centre emphasised the importance of balancing global trade objectives with the need to safeguard the fiscal stability and policy autonomy of developing countries. These contributions underscore the South Centre’s dedication to ensuring that the evolving digital trade framework is equitable and inclusive for the Global South.

The South Centre provided technical support by preparing draft negotiating texts on the Work Programme on E-commerce and the moratorium on electronic transmissions at the WTO Thirteenth Ministerial Conference (MC13). Our comprehensive commentary on the MC13 Decision (Policy Brief No. 130 ‘Unpacking the WTO MC13 Decision on the Work Programme on Electronic Commerce’) further assisted developing countries in understanding the implications of the decisions and refining their negotiation strategies.

The South Centre also monitors developments and participates in discussions on the ground and across international organisations in Geneva, including the UNCTAD eTrade for All initiative.

In 2022, the South Centre organised/co-organised two sessions during UNCTAD eCommerce week: Data Regulation: Implications for the Digitization of the Economy and Development and Exploring a Global Framework for Data Governance. The South Centre Executive Director also participated in the eTrade for All Leadership Dialogue. See the Centre’s contribution here.

The South Centre has launched a policy brief analysing the EU-ESA Economic Partnership Agreement (EPA) Digital Trade Chapter, assessing its alignment with development priorities. This research aims to provide actionable recommendations to member states, ensuring that regional trade agreements reflect the interests of developing countries and promote sustainable growth. Through these efforts, the Centre continues to drive inclusive digital development and foster equitable participation in the global digital economy.

The African Continental Free Trade Area (AfCFTA) marks a historic achievement in Africa’s quest for economic integration, with the ambitious goal of establishing the world’s largest free trade area by uniting 54 African countries. As digital trade emerges as a critical engine of economic growth, the formulation of the AfCFTA Digital Trade Protocol has become a cornerstone of this broader framework. The Digital Trade Protocol aims to harmonise regulations across member states, streamline cross-border digital transactions, and position African countries to compete effectively in the global digital economy. However, the diversity in digital infrastructure and regulatory environments across the continent presents significant challenges, making the negotiations both intricate and sensitive. Ensuring that the protocol fosters inclusive growth while respecting national digital sovereignty is paramount. The South Centre has had an active role in this process by providing technical expertise and drafting negotiating texts to support African delegates to advocate for their countries’ interests. The analyses and contributions to the development of the Digital Trade Protocol, along with comments on its annexes, have contributed to shaping a framework that balances regional cooperation with national priorities. Additionally, the South Centre has convened strategic meetings with some African delegates, facilitating collaboration and building consensus on key issues.

Taxation

The taxation of the digital economy is the single biggest issue in international taxation today. Countries around the world are trying to find solutions for taxing Big Tech companies that operate with very different business models, owing to which they can escape taxation under outdated international tax rules meant for a brick-and-mortar economy. The key solution being negotiated is known as Amount A of Pillar One of the OECD’s Two Pillar Solution. The South Centre has been actively involved in Amount A negotiations, briefing its member states and submitting comments on every single set of Model Rules that have been put out for public comment, articulating the concerns and issues of developing countries. In 2022, we published the world’s first set of country-level revenue estimates on Amount A, contrasted with the UN solution of Article 12B of the UN Model Tax Convention. Revenue estimates were published for the member states of the South Centre and the African Union, with whom the study was jointly conducted. In October 2023, we published another policy brief titled Beyond the Two Pillar Proposals: A Simplified Approach for Taxing Multinationals, which offers an alternative policy solution different from those of the UN and the OECD. We also published a policy brief in June 2023 titled Taxation of Digital Services: What hope for the African States? which argues that African countries need to improve digital connectivity to be able to collect more taxes under the OECD digital tax solution of Amount A. This is because the revenue sourcing rules of Amount A allocate profits using digital indicators such as viewing of advertisements, IP addresses, etc.

At the UN Tax Committee, we participated in the 26th Session in New York, where we mobilised developing country members through peer exchanges and briefings and also participated in the negotiations to promote the interests of our member states and other developing countries, inter alia, on the taxation of the digital economy. Ahead of the UN Tax Committee session, we published a study on the taxation of computer software. The study on computer software showed that 34 of the South Centre’s member states could have collected $1 billion in taxes in 2020 from computer software sales had there been the corresponding standards by the UN. The study helped mobilise support from developing countries and brought to a close a 20-year negotiation on the taxation of computer software.

We also published a policy brief titled Conceptualizing Remote Worker Permanent Establishment, which provided an innovative solution for taxing the emerging phenomenon of work from home/work from anywhere. 

The UNCTAD Intergovernmental Group of Experts on the Digital Economy invited the South Centre to present the policy options for taxing the digital economy to UN member states. Our presentation was so appreciated that the governments of Palestine and Cambodia immediately requested capacity building on the subject.

Given our expertise in the taxation of the digital economy, in June 2023, we co-organised a G20-South Centre event on international taxation. This was on capacity building for Indian tax officials on the Two Pillar Solution and the international tax standards being negotiated in the UN. This was also our first G20 event, and was widely praised and appreciated by Indian participants. We mobilised international tax experts from across Asia, Africa, and Latin America to share their perspectives on these topics with Indian officials.

In May 2023, we partnered with the UNDP to co-organise a Capacity Building Workshop on the taxation of the digital economy in May 2023. The two organisations shared the policy options available to Sri Lanka to tax the digital economy, which included a digital services tax. The workshop was so impactful that within a few days, the government introduced a digital services tax and, in the record time of two months, got it passed by Parliament. We remained engaged and provided technical briefs to the Sri Lankan Parliament, particularly the Finance Committee.

We were also invited to participate in the Addis Tax Initiative (ATI) General Assembly in Zambia, where we provided capacity building on ATI member states on the taxation of the digital economy. After the workshop, the Finance Ministry of Zambia reached out to the South Centre Tax Initiative (SCTI) for detailed policy advice.

The SCTI recognised that it was of prime importance that South Centre member states and other developing countries make an informed decision on whether or not to sign the Amount A Multilateral Convention (MLC), and also to contrast it with feasible alternatives. Hence, in collaboration with the African Tax Administration Forum (ATAF) and West African Tax Administration Forum (WATAF), in June 2024, the South Centre released Research Paper No. 199 titled A Toss Up? Comparing Tax Revenues from the Amount A and Digital Service Tax Regimes for Developing Countries, which provided key information to decision makers and was reported in the international media. In October and November 2024, partnership with WATAF and ATAF, teh South Centre held technical briefings for their members on their aforementioned joint publication, showcasing the country level revenue estimates for all South Centre and African Union members under Amount A and Digital Service Taxes (DSTs) and available policy options for the taxation of the digital economy. The study indicates that Amount A is unlikely to result in tangible revenue gains for developing countries due to high thresholds and restrictive provisions of the rules, among others. On the other hand, DSTs can provide, on average, three times higher revenues from Amount A for South Centre and African Union member states.

The SCTI participated as a panellist in a meeting organised by the African, Caribbean and Pacific (ACP) Group in October 2024 to discuss the status of taxing e-commerce in the context of the WTO Moratorium, where they presented SCTI’s research on revenue estimates from the OECD vs UN solutions for taxing the digital economy. The SCTI also served as a panellist on the GDC during the 32nd International Association for Feminist Economics (IAFFE) Conference and as a speaker at a conference on Taxation Without Borders organised by the University of Gothenburg in October 2024, where they discussed the OECD solution for taxing the digital economy and other alternatives like DSTs and revenue implications.

In August 2024, the Centre, together with UNDP, organised a workshop for Angola on the taxation of the digitalised economy.  

During the 57th Session of the Human Rights Council in September 2024, the South Centre made a statement on ‘Realizing the right to development: The case for a United Nations Framework Convention On International Tax Cooperation’, highlighting the possible content of protocols to the United Nations Tax Convention for taxing illicit financial flows and digital services.

The SCTI published reports on how the two early protocols for the UN Framework Convention on International Tax Cooperation (FCITC) could be structured and the potential areas of priority. In December 2024, the South Centre published a policy brief titled ‘Towards a UN Protocol for Taxing Cross-Border Services in a Digitalized Economy’, which was first published in November 2024 as a Think20 (T20) Brasil Road map.  

Multiple news channels and agencies regularly solicit the South Centre’s views on the concerns of the developing countries in international tax negotiations on the taxation of the digital economy.

Sustainable development

The South Centre has delved into the interplay between digital technologies and development on several occasions through its research outputs. In 2006, it published an analytical note titled Internet Governance for Development, arguing that affordable access to the internet allows for better education opportunities, greater access to information, improved private and public services, and stronger cultural diversity. More specifically, the document provided recommendations on issues such as openness (e.g. leaving policy space open for developing countries), diversity (e.g. multilingualism), and security (e.g. funding of computer security incident response teams (CSIRTs)) to maximise the outcomes of discussions for developing countries at the Internet Governance Forum (IGF).

A year later, the South Centre published the research paper Towards a Digital Agenda for Developing Countries, which looks into the conditions, rights, and freedoms necessary for developing countries to benefit from digital and internet resources. By bringing together several different strands of ongoing discussions and analyses at the national and international levels, it provides a direction for further research and policy analysis by laying the groundwork and creating awareness of the relevance and scope of digital and internet content for policymakers in developing countries.

In 2020, the South Centre continued to research the impact of digital technologies in the context of development. Its research paper, The Fourth Industrial Revolution in Developing Nations: Challenges and Roadmap, tackles trends in emerging technologies such as big data, robotics, and the IoT, and identifies challenges, namely, the lack of infrastructure, a trained and skilled workforce, scalability, and funding faced by developing countries. It goes on to propose a strategic framework for responding to the fourth industrial revolution, which focuses on capacity building, technology incubations, scientific development, and policymaking.

Discussions towards the adoption of the GDC had been included as one of the proposals made by the United Nations Secretary-General in his report Our Common Agenda (A/75/982). The main objective of this proposal was ‘to protect the online space and strengthen its governance’ based on ‘shared principles for an open, free and secure digital future for all’. The issue of digital governance is quite complex and includes the need to reaffirm the fundamental commitment to connecting the unconnected, avoiding fragmentation of the internet, providing people with options as to how their data is used, applying human rights online, and promoting the regulation of AI. 

The need to guarantee the implementation of human rights online required discussions leading towards the GDC to be conducted with utmost transparency, public disclosure, and accountability. Likewise, the private IT sector must respect human rights, apply human rights due diligence and increased accountability, and allow broader oversight from the state and civil society. In some instances, public-private partnerships (PPPs) can be a useful tool to support an inclusive digital transformation, but public participation and oversight of PPPs, guided by strong principles of transparency and the protection and respect for human rights, are necessary to support the transfer of technology, skills, and knowledge needed to promote inclusive digital transformation. The South Centre was actively engaged with other partners to strengthen multilateralism in this process and to limit the detrimental impacts of multistakeholderism in global governance.

The South Centre combines expertise in global matters of governance in the discussion of the GDC to strengthen multilateralism through an intergovernmental process that protects the voices of developing and least developed countries. We prepared a submission to the GDC on applying human rights online

In 2020 and 2021, SouthViews on Technology and Inequality: Can We Decolonise the Digital World?, on Digital Transformation: Prioritizing Data Localization, and An Introduction to the UN Technology Bank for the Least Developed Countries were also published.

For developing countries, the priority continues to be the bridging of the digital divide and strengthening capacities to harness new technologies and connectivity by upgrading infrastructure, skills, and education. Policies and regulatory frameworks must be context specific, such as on data privacy and data flows, and adaptable in light of the rapid pace of technological change, including generative AI and its effects. At the UNGA, there is continued discussion on the future of AI governance, with one resolution on AI safety being adopted in May 2024, led by the United States, and another resolution on international cooperation on AI being under negotiation, led by China (later adopted in July). The South Centre provided analysis on the first resolution of the UNGA on Artificial Intelligence, as well as, the second resolution of the UNGA on Artificial Intelligence, focused on enhancing international cooperation for capacity-building on AI.

The discussions leading up to the GDC highlighted the digital divide and the need for an inclusive and equitable digital future. Developing countries’ access to digital technologies for education, health, agriculture, and other activities is crucial for their development. Robust national policy space is needed to regulate the digital economy.

As part of the preparations for the adoption of the GDC and the Summit of the Future, the South Centre underscored the importance of addressing the digital divide and ensuring that the benefits of digital transformation are shared equitably. The Centre has strongly warned about the implications of a multistakeholder approach to digital governance, as it may not sufficiently recognise developing countries’ diverse needs and interests. It continues to favour developing countries’ access to digital technologies and data, as well as robust policy space to regulate the digital economy.

TheSouth Centre gave inputs on the third revised draft of the GDC. The Centre also published an article that considered some of the shortcomings of the Zero Draft of the GDC, particularly in attaining equitable international data governance and democratic participation in a digital multistakeholder scenario to avoid data monopolies and ensure inclusive policymaking processes, while recentring the objectives of internet governance for inclusive and development-oriented information societies. The Centre also published a research paper on the Pact for the Future and organised a dialogue with the G77 and China on the Summit of the Future, to analyse and share ideas on the risks and opportunities for developing countries.

The Centre engaged in collaborations to further its digital development agenda. At the IT for Change side event during the CSTD Working Group on Data Governance and AI, the Centre contributed insights into how governance structures can address the digital divide, supporting inclusive and equitable development across the Global South. 

Digital tools

The South Centre has general and specific email lists and is moving to become a paperless organisation. To subscribe to our email lists, please visit our main website or contact us. 

Future of meetings
Since the COVID-19 pandemic, the South Centre has continued to hold occasional virtual meetings and webinars. To learn more about these events, please visit: https://www.southcentre.int/category/events/the-south-centre-events; https://taxinitiative.southcentre.int/event/; https://ipaccessmeds.southcentre.int/event/

Social media channels

Facebook @South Centre

Instagram @southcentre_gva

LinkedIn @South Centre, Geneva

X @South_Centre

YouTube @SouthCentre GVA

Kofi Annan Foundation

The Kofi Annan Foundation is an independent not-for-profit organisation, established in Switzerland in 2007 by the late former UN Secretary-General and Nobel Peace Prize laureate, Kofi Annan. Its board is composed of prominent personalities from the public and private sectors, and it has a small team based in Geneva, Switzerland.

The Kofi Annan Foundation wants a fairer and more peaceful world, where no one is left behind, where democratic principles and the rule of law are upheld, and divides are bridged through dialogue and international cooperation.

The Foundation works closely with partners from international and regional organisations, foundations, universities, and civil society. It channels expertise, convenes all stakeholders around the table, and forges coalitions of trusted influence that can make change happen.

The Kofi Annan Foundation has three strategic objectives:

  • Strengthening democracy and elections, because popular legitimacy provides the basis for democratic governance, accountability, and respect for human rights and the rule of law.
  • Empowering youth to build a peaceful, sustainable future because they are active agents of change and must be given the opportunity to shape the world they will inherit.

Advocating for a more effective, inclusive, and equitable multilateral system, and promoting Kofi Annan’s core belief that structured international cooperation is key to solving challenges in today’s interconnected world.

Digital activities

The Kofi Annan Foundation addresses digitalisation within the scope of youth, and peace, as well as elections and democracy in the follow-up to the Kofi Annan Commission on Elections and Democracy in the Digital Age (KACEDDA).

The Commission has proposed a series of actions to mitigate the negative impact of social media on elections and democracy, several of which the Foundation is directly implementing. These include new models to counter political disinformation, pre-electoral pledges regarding digital behaviour and activities, and the gauging of digital vulnerabilities of elections. The Foundation is also mobilising digital tools and platforms to increase the representativeness and inclusivity of elections and democratic decision-making, particularly for young people.

The Kofi Annan Foundation leverages digital platforms and technology to advance its mission of promoting peace, sustainable development, and human rights. Through our online presence, the Foundation disseminates information, engages with global audiences, and implements initiatives that harness digital tools for greater impact. 

Some of our digital activities include:

Extremely Together: This global youth-led initiative empowers young people to prevent violent extremism. Utilising digital storytelling, social media campaigns, and online resources, Extremely Together engages youth in promoting peace and countering radicalisation narratives.

Kofi Annan Changemakers: Facilitating intergenerational dialogue, this programme connects young leaders with experienced mentors through virtual platforms. The digital format allows for widespread participation, fostering a global exchange of ideas and strategies for positive change.

Kofi Annan Commission on Elections and Democracy in the Digital Age (KACEDDA): The Commission has proposed a series of actions to mitigate the negative impact of social media on elections and democracy, several of which the Foundation is directly implementing. These include new models to counter political disinformation, pre-electoral pledges regarding digital behaviour and activities, and the gauging of digital vulnerabilities of elections. The Foundation is also mobilising digital tools and platforms to increase the representativeness and inclusivity of elections and democratic decision-making, particularly for young people.

Electoral Vulnerability Index: The Kofi Annan Foundation has developed the Electoral Vulnerability Index (EVI), a predictive tool designed to assess the risk of election-related violence. This initiative aims to identify elections that may be particularly susceptible to violence, thereby enabling international and domestic actors to prioritise resources and interventions effectively.

Digital policy issues

Capacity development

While the Foundation does not use this terminology to describe its work, we have adopted it in line with our internal taxonomy. Its use in this publication is for consistency and clarity within that framework.

Fostering youth leadership

Sharing the leadership values, wisdom, and lessons of Kofi Annan with the next generation is an important element of the legacy work of the Foundation. Digital tools allow us to reach young people in every corner of the globe who would otherwise not be able to benefit from his advice and that of the people who worked closely with him. Two cohorts of Kofi Annan Changemakers – young leaders from different fields and backgrounds – have now harnessed digital communications tools and platforms to improve their leadership skills and build critical capacities.

The Foundation has expanded its youth and peace projects to regions including Colombia, Pakistan, and Southeast Asia. New initiatives include:

Bridges to Peace – Preventing and countering violent extremism and terrorism in Uganda

Environment of Peace – Youth-led research on climate, environment, and peace

Voices of Reconciliation – Using music to strengthen youth’s resilience to violence in Colombia

Champions for Peace – Empowering young people in Southeast Asia

The Foundation has launched the Leadership Excellence in Politics (LEiP) initiative focused on rebuilding trust in political leadership for the 21st century. Additionally, the Kofi Annan NextGen Democracy Prize has been established to recognise exceptional leadership in defending, renewing, and promoting democracy.

Ethical and democratic leadership

The WYDE Civic Engagement – Accountability Hubs brings together a group of exceptional young leaders from sub-Saharan Africa in a comprehensive digital and in-person training and networking programme to enhance their skills in ethical and democratic leadership, project management, advocacy, and communications and develop pilot actions to put their project ideas into practice with dedicated seed grants.

Digital tools and AI

The Foundation works with civil society, electoral management bodies, and the private sector to develop capacity and tools to counter electoral-related disinformation. It has developed a tool, the Electoral Vulnerability Index, to identify elections at risk from digital threats and predict election-related violence.
The Foundation has published a report titled ‘GenAI at the Ballot Box: A Review of Generative AI Use in the 2024 European Parliament Elections’ and convened discussions with policymakers and civil society in Brussels to identify strategies to protect future elections from the malicious use of AI.

Human rights issues

Digital rights and youth participation

The Digitalise Youth Project, part of the Digital Democracy Initiative, aims to address the shrinking civic space and rampant disinformation in the Sahel and neighbouring regions by empowering local youth activists and civil society organisations. Launched in January 2025, it focuses on enhancing digital skills, promoting civic tech solutions, and raising awareness about online political engagement. By connecting human rights defenders and the tech community, the project equips young activists and media organisations with the knowledge and tools to navigate the digital ecosystem, protect themselves from surveillance, and fight against disinformation. In addition to its capacity-building work, Digitalise Youth’s advocacy efforts seek to promote digital rights at local, regional, and international levels.

Ensuring the protection of human rights in the digital era

The Foundation works with electoral stakeholders to mitigate the impact of online disinformation and hate speech and to ensure that threats from the digital space do not undermine citizens’ rights to political participation and that digital tools increase voters’ ability to make informed and educated electoral decisions.

The Foundation has also established a gender, equality, and inclusion initiative to ensure these principles are integrated across all its work.

Violent extremism

The Extremely Together programme consists of young people from around the world working to counter the impact of extremism in their communities. The initial cohort of ten impressive leaders has grown to include national hubs throughout South and Southeast Asia, East Africa, and the Sahel. Digital tools allow these young people to draw on the network and support of the Kofi Annan Foundation and share experiences to improve the impact of their work.

Interdisciplinary approaches

While the Foundation does not use this terminology to describe its work, we have adopted it in line with our internal taxonomy. Its use in this publication is for consistency and clarity within that framework.

Supporting elections with integrity

Regarding its activities on elections and democracy, the Foundation’s digital work is based on KACEDDA’s findings. The Commission was first established in 2018 and was composed of members from civil society and government, the technology sector, academia, and the media. The objectives of the Commission were to identify and frame the challenges to electoral integrity arising from the global spread of digital technologies and social media platforms, develop policy measures to tackle these challenges and highlight the opportunities that technological change offers for strengthening electoral integrity and political participation, and define and articulate an advocacy programme to ensure that the key messages emerging from the Commission were widely diffused and debated around the world.

The Kofi Foundation has joined the Global Network for Securing Electoral Integrity (GNSEI), which convenes election stakeholders to advance electoral integrity in the face of critical threats to democracy.

The Foundation’s Elections and Democracy projects are active in countries including Ghana, Kenya, the DRC, Malaysia, Nigeria, and more broadly in Sub-Saharan Africa. In 2022, the Foundation urged Kenyan electoral candidates to pledge to appropriate and peaceful online behaviour, including avoiding all forms of gender-based violence, as part of its project ‘Securing the Digital Environment for the 2022 Election in Kenya’, funded by UNDEF.

In addition to articles addressing issues such as the interplay between democracy and the internet, the impact of digital on elections and democracy in West Africa, and digital dangers to democracy, the Commission published an extensive report titled Protecting Electoral Integrity in the Digital Age. It addresses, among other things, hate speech, disinformation, online political advertising, and foreign interference in elections. The report proposes a set of 13 recommendations that address capacity building, norm building, and actions to be taken by public authorities and social media platforms. The Foundation is now working to implement certain recommendations, in cooperation with key stakeholders from civil society, academia, the private sector, and government.

The Foundation has published additional reports, including ‘Eliminating Violence Against Women in Politics’, and has hosted workshops addressing online gender-based political violence, such as a two-day multistakeholder workshop with the Centre for Multiparty Democracy (CMD-Kenya) in Nairobi in November 2021.

In 2022, the Foundation joined the European Partnership for Democracy (EPD) network to reinforce European actions promoting democracy worldwide. It regularly convenes discussions in Brussels to strengthen and inform EU mechanisms that play a role in protecting digital rights, such as the Media Freedom Act and the Artificial Intelligence Act.

Advancing multilateralism

The Foundation has expanded its focus to include a dedicated area of multilateralism that advocates for a fairer, more inclusive multilateral system. Key initiatives include:

Multilateralism and Democracy – Understanding how democratic leadership is essential to solving global challenges

Kofi Annan Commission on Food Security – Calling for urgent action to reform global food governance

The Foundation is collaborating with the Albert Hirschman Centre on Democracy on a project titled ‘Understanding the Links Between Multilateralism and Democracy to Tackle Global Challenges More Effectively’, which includes thematic roundtables on topics such as ‘Artificial Intelligence and Democracy’.

Digital tools

Conferencing technologies

Raising awareness of Kofi Annan’s legacy

The Kofi Annan Foundation uses digital tools to raise awareness of Kofi Annan’s legacy, by providing electronic access to selected speeches and quotations, as well as to a collection of his papers compiled by the City University of New York on our website and to some of his recorded statements and discussions via our official YouTube channel.

Through our podcast, Kofi Time, we promote Kofi Annan’s values and their relevance today to a global audience. In Kofi Time, Ahmad Fawzi, one of Kofi Annan’s former spokespersons and communications advisors, examines how Kofi Annan tackled a specific crisis and its relevance to today’s world and challenges. Kofi Annan’s call to bring all stakeholders to the table – including the private sector, local authorities, civil society organisations, academia, and scientists – resonates now more than ever with many who understand that governments alone cannot shape our future.

In the first 10-part series, Fawzi interviews some of Kofi Annan’s closest advisors and colleagues, including Dr Peter Piot, Christiane Amanpour, Mark Malloch-Brown, Michael Møller, and others. Kofi Time is available to stream via the Kofi Annan Foundation website, SoundCloud, Spotify, and Apple Podcasts.

Social media channels

Facebook @KofiAnnanFoundation

Instagram @KofiAnnanFoundation

LinkedIn @Kofi Annan Foundation

YouTube @Kofi Annan Foundation

Office of the United Nations High Commissioner for Human Rights

The Office of the United Nations High Commissioner for Human Rights and other related UN human rights entities, namely the United Nations Human Rights Council, the Special Procedures, and the Treaty Bodies are considered together on this page.

TheUN Human Rights Office is headed by the High Commissioner for Human Rights and is the principal UN entity on human rights. Also known as UN Human Rights, it is part of theUN Secretariat. UN Human Rights has been mandated by the UNGA to promote and protect all human rights. As such, it plays a crucial role in supporting the three fundamental pillars of the UN: peace and security, human rights, and development. UN Human Rights provides technical expertise and capacity development in regard to the implementation of human rights, and in this capacity assists governments in fulfilling their obligations.

UN Human Rights is associated with a number of other UN human rights entities. To illustrate, it serves as the secretariat for the UN Human Rights Council (UNHRC) and the Treaty Bodies. The UNHRC is a body of the UN that aims to promote the respect of human rights worldwide. It discusses thematic issues, and in addition to its ordinary session, it has the ability to hold special sessions on serious human rights violations and emergencies. The ten Treaty Bodies are committees of independent experts that monitor the implementation of the core international human rights treaties.

The UNHRC established the Special Procedures, which are made up of UN Special Rapporteurs (i.e. independent experts or working groups) working on a variety of human rights thematic issues and country situations to assist the efforts of the UNHRC through regular reporting and advice. The Universal Periodic Review (UPR), under the auspices of the UNHRC, is a unique process that involves a review of the human rights records of all UN member states, providing the opportunity for each state to declare what actions they have taken to improve the human rights situation in their countries. UN Human Rights also serves as the secretariat to the UPR process.

Certain NGOs and national human rights institutions participate as observers in UNHRC sessions after receiving the necessary accreditation.

Digital activities

Digital issues are increasingly gaining prominence in the work of the UN Human Rights, the UNHRC, the Special Procedures, the UPR, and the Treaty Bodies. The GDC, adopted in September 2024, recognised the central role of human rights in all digitalisation efforts, identifying respect, protection and promotion of human rights as one of its main objectives, and designating UN Human Rights as one of the main implementing UN entities.

A landmark document that provides a blueprint for digital human rights is the UNHRC resolution (A/HRC/20/8) on the promotion, protection, and enjoyment of human rights on the internet, first adopted in 2012, starting a string of regular resolutions with the same name addressing a growing number of issues. All resolutions affirm that the same rights that people have offline must also be protected online. Numerous other resolutions and reports from UN human rights entities and experts considered in this overview tackle an ever-growing range of other digital issues including the right to privacy in the digital age; freedom of expression and opinion; freedom of association and peaceful assembly; the rights of older persons; racial discrimination; the rights of women and girls; human rights in the context of violent extremism online; economic, social, and cultural rights; human rights and technical standard setting; business and human rights; and the safety of journalists. In 2024, UN Human Rights published an overview report (A/HRC/56/45) mapping the work and recommendations of the UNHRC, UN Human Rights, Human Rights Treaty Bodies, and Special Procedures in the domain of human rights and new and emerging digital technologies, including AI.

Digital policy issues

Artificial intelligence

UN Human Rights works extensively in the AI field. For example, a 2021 report to the UNHRC (A/HRC/48/31) analysed how AI impacts the enjoyment of the right to privacy and other human rights in areas such as policing, delivery of public services, employment and online information management. It clarified the measures states and businesses should take to ensure AI is developed and used in ways that benefit human rights and prevent and mitigate harm.

The UN Human Rights B-Tech Project is running a Generative AI project that demonstrates how the UN Guiding Principles on Business and Human Rights should guide more effective understanding, mitigation, and governance of the risks associated with generative AI. The B-Tech Project also contributes to the implementation of the GDC, in particular with regard to the implementation of the UN Guiding Principles on Business and Human Rights regarding AI products and services.

UN Human Rights also weighs in on specific policy and regulatory debates, such as an open letter on negotiations for the EU AI Act. A brief titled Key Asks for State Regulation of AI, released in 2025, offers recommendations on AI regulation for states. OHCHR also co-signed a Joint Statement on AI and the Rights of the Child (November 2025), together with ITU, UNICEF, ILO, UNESCO, and over 60 other organisations, offering recommendations on child rights-based AI governance, child safety, data protection, and non-discrimination.

In 2018, the Special Rapporteur on the promotion and protection of the right to freedom of opinion and expression presented a report to the UNGA on Artificial Intelligence (AI) Technologies and Implications for the Information Environment. Among other things, the document addresses the role of AI in the enjoyment of freedom of opinion and expression and calls for a human rights-based approach to AI.

For her 2020 thematic report to the Human Rights Council, the UN Special Rapporteur on contemporary forms of racism, racial discrimination, xenophobia, and related intolerance analysed different forms of racial discrimination in the design and use of emerging technologies. She followed up with reports examining how digital technologies, including AI-driven predictive models, reproduce and compound racial discrimination. In 2024, the Special Rapporteur published a new thematic report highlighting how the belief that technology is neutral allows AI to perpetuate racial discrimination. In 2023, the Special Rapporteur on the right to privacy published a report on transparency and explainability in the processing of personal data in AI (A/78/310), stressing the importance of ensuring AI is ethical, responsible, and human rights-compliant.

Several other special procedures mandate holders have discussed AI and human rights, including in reports on the implications of AI for the right to freedom of thought, the right to education, the right to health, the rights of older persons, and the rights of persons with disabilities, as well as areas such as counter-terrorism and extreme poverty. OHCHR also works with UNIDIR on a Framework of Responsible Industry Behaviour for AI in the Military Domain, aimed at developing voluntary principles and practical guidelines for responsible industry conduct.

In its 2021 report on new and emerging digital technologies, the Human Rights Council Advisory Committee discussed issues associated with AI. In 2020, the Committee on the Elimination of Racial Discrimination published its General Recommendation No. 36 on preventing and combating racial profiling by law enforcement officials (CERD/C/GC/36), which focuses on algorithmic decision-making and AI in relation to racial profiling by law enforcement officials.

Child safety online

Within the work of the UN Human Rights, ‘child safety online’ is referred to as ‘rights of the child’ and dealt with as a human rights issue.

The issue of child safety online has garnered the attention of UN human rights entities for some time. The 2016 resolution on Rights of the Child: Information and Communications Technologies and Child Sexual Exploitation adopted by the UNHRC calls on states to ensure ‘full, equal, inclusive, and safe access […] to information and communications technologies by all children and safeguard the protection of children online and offline’, as well as the legal protection of children from sexual abuse and exploitation online. The Special Rapporteur on the sale and sexual exploitation of children, including child prostitution, child pornography, and other child sexual abuse material, mandated by the UNHRC to analyse the root causes of the sale and sexual exploitation and promote measures to prevent it, also looks at issues related to child abuse, such as the sexual exploitation of children online, as addressed in a report (A/ HRC/43/40) published in 2020, but also in earlier reports.

The Committee on the Rights of the Child published itsGeneral Comment No. 25 on Children’s Rights in Relation to the Digital Environment (CRC/C/GC/25), which lays out how states parties should implement the convention in relation to the digital environment and provides guidance on relevant legislative, policy, and other measures to ensure full compliance with their obligations under the convention and the optional protocols in the light of opportunities, risks, and challenges in promoting, respecting, protecting, and fulfilling all children’s rights in the digital environment.

In 2024, the resolution A/HRC/RES/56/6 on the Safety of the Child in the Digital Environment was adopted by the UNHRC. This resolution requests the Office of the United Nations High Commissioner for Human Rights to hold five regional workshops to assess child safety in the digital environment, involving various stakeholders. UN Human Rights is also asked to prepare a report summarising these consultations with recommendations for a global framework on child safety, to be presented at the Human Rights Council’s sixty-second session, in June 2026.

Human Rights Council resolution 56/6 requested UN Human Rights to convene a series of consultations to assess the risks to the safety of the child in the digital environment and related best practices and to publish a report on these consultations in June 2026. 

Data governance

UN Human Rights maintains an online platform consisting of a number of databases on anti-discrimination and jurisprudence, as well as the Universal Human Rights Index (UHRI), which provides access to recommendations issued to countries by Treaty Bodies, Special Procedures, and the UPR of the UNHCR.

UN Human Rights’ report A Human Rights-Based Approach to Data – Leaving no one Behind in the 2030 Agenda for Sustainable Development specifically focuses on issues of data collection and disaggregation in the context of sustainable development.

UN Human Rights has worked closely with partners across the UN system in contributing to the Secretary-General’s 2020 Data Strategy. It was co-led with the Office of Legal Affairs and UN Global Pulse in drafting the Data protection and privacy policy for the Secretariat of the United Nations (ST/SGB/2024/3).

UN Human Rights is an observer in the Working Group on Data Governance at all levels under the auspices of the Commission on Science and Technology for Development, established by the GDC. 

Capacity development

UN Human Rights launched the Guiding Principles in Technology Project (B-Tech Project) to provide guidance and resources to companies operating in the technology space with regard to the implementation of the UN Guiding Principles on Business and Human Rights (UNGPs on BHR). It also provides advice to states with regard to their duty to protect human rights from adverse impacts stemming from business activities, and the mix of measures of regulatory and policy options for doing so. Following the publication of a B-Tech scoping paper in 2019, several foundational papers have delved into a broad range of business-related human rights issues, from business-model-related human rights risks to access to remedies. At the heart of the B-Tech Project lies multistakeholder engagement, informing all of its outputs. The B-Tech Project is enhancing its engagement in Africa and Asia, working with technology company operators, governments, investors, and other key digital economy stakeholders, including civil society, across Africa in a set of African economies and their tech hubs to create awareness of implementing the UNGPs on BHR. Another thematic priority is B-Tech’s work on women’s and girls’ rights.

Following a multistakeholder consultation held on 7–8 March 2022, the High Commissioner presented a report on UN Guiding Principles on Business and Human Rights and Technology Companies (A/HRC/50/56), which demonstrated the value and practical application of the UNGPs in preventing and addressing adverse human rights impacts of technology companies.

Extreme poverty

Within the work of the OHCHR, ‘extreme poverty’ is dealt with as a human rights issue.

The Special Rapporteur on extreme poverty and human rights has, in recent years, increased his analysis of human rights issues arising in the context of increased digitisation and automation. His 2017 report to the General Assembly tackled the socio-economic challenges in an emerging world where automation and AI threaten traditional sources of income and analysed the promises and possible pitfalls of introducing a universal basic income. His General Assembly report in 2019 addressed worrying trends in connection with the digitisation of the welfare state. Moreover, in his 2022 report to the UNHRC on non-take-up of rights in the context of social protection, the Special Rapporteur highlighted, among other things, the benefits and considerable risks associated with the automation of social protection processes.

Content policy

Geneva-based human rights organisations and mechanisms have consistently addressed content policy questions, in particular in the documents referred to under the freedom of expression and the freedom of peaceful assembly and of association. Other contexts where content policy plays an important role include rights of the child, gender rights online, and rights of persons with disabilities. Moreover, the use of digital technologies in the context of terrorism and violent extremism is closely associated with content policy considerations.

In 2016, UN Human Rights, at the request of the UNHRC, prepared a compilation report exploring, among other issues, aspects related to the prevention and countering of violent extremism online, and underscores that responses to violent extremism that are robustly built on human rights are more effective and sustainable.

Additional efforts were made in 2019 when the Special Rapporteur on the promotion and protection of human rights and fundamental freedoms while countering terrorism published a report examining the multifaceted impacts of counter-terrorism measures on civic space and the rights of civil society actors and human rights defenders, including measures taken to address vaguely defined terrorist and violent extremist content. In July 2020, she published a report discussing the human rights implications of the use of biometric data to identify terrorists and recommended safeguards that should be taken.

In August 2022, responding to a request from the General Assembly in resolution A/RES/76/227, the Secretary-General released his Countering Disinformation for the Promotion and Protection of Human Rights and Fundamental Freedoms (A/77/287) report, outlining the challenges of disinformation, the international legal framework and the information and best practices shared by states, UN entities, and others on countering disinformation. A public webpage has been published to highlight the disinformation topic.

In 2023, the Secretary-General published the Report on Terrorism and Human Rights (A/78/269), further analysing the impact of counter-terrorism measures on civic space with a special consideration on the use of new technologies in counter-terrorism efforts.

Interdisciplinary approaches

Collaboration within the UN system

UN Human Rights has led a UN system-wide process to develop a human rights due diligence (HRDD) guidance for digital technology, as requested by the Secretary-General’s Roadmap for Digital Cooperation and his Call to Action for Human Rights. The HRDD guidance pertains to the application of human rights due diligence and human rights impact assessment related to the UN’s design, development, procurement, and use of digital technologies, and was completed in 2022. The guidance was adopted by the Executive Committee in 2024 and is being rolled out. The HRDD Guidance has sparked interest from other organisations and states.

As part of the implementation of the Secretary-General’s Call to Action for Human Rights, UN Human Rights launched the UN Hub for Human rights and Digital Technology, which provides a central repository of authoritative guidance from various UN human rights mechanisms on the application of human rights norms to the use and governance of digital technologies.

In addition, UN Human Rights is a member of the Legal Identity Agenda Task Force, which promotes solutions for the implementation of SDG target 16.9 (i.e. by 2030, provide legal identity for all, including free birth registration). It leads its work on exclusion and discrimination in the context of digitised identity systems.

The Secretary-General addressed, in his report on human rights in the administration of justice (A/79/296) published in 2024, human rights challenges and good practices of the application of digital technologies and artificial intelligence in the administration of justice. The report provides a summary of UN activities to support states and civil society in their efforts to develop and implement digital and AI systems in the administration of justice, with a focus on human rights.

Technical standard settings and human rights

In June 2023, UN Human Rights presented the first UN report systematically analysing the intersection of technical standards-setting and human rights. It sheds light on how technical standards shape how human rights can be enjoyed in a digital environment. It identifies multiple challenges and provides extensive recommendations for the effective integration of human rights considerations into standards-setting processes. UN Human Rights has rolled out a project for the coming years to support the implementation of those recommendations. As part of this project, it works closely with standard-setting organisations, such as the International Telecommunication Union (ITU), and many stakeholders, including states, civil society, the technical community, academic institutions, and businesses. 

United Nations Convention against Cybercrime 

UN Human Rights participated in the process of the negotiation of the new United Nations Convention against Cybercrime, adopted by the General Assembly in December 2024. The Office supported member states with in-depth analysis and recommendations for aligning the treaty with human rights law, standards and principles, and will continue providing advice in this area. 

Neurotechnology

Rapid advancements in neurotechnology and neuroscience, while holding promises of medical benefits and scientific breakthroughs, pose a number of human rights and ethical challenges. Against this backdrop, UN Human Rights has been contributing significantly to an inter-agency process led by the Executive Office of the Secretary-General to develop a global roadmap for the effective and inclusive governance of neurotechnology.

In 2024, at the request of the UNHRC in its resolution 51/3, the Advisory Committee published a study report on the impact, opportunities, and challenges of neurotechnology with regard to the promotion and protection of all human rights (A/HRC/57/61). This report, available in an easy-to-read format, highlights the specific human rights at risk, identifies vulnerable groups, examines settings where individuals are exposed to coercive uses of neurotechnologies, and explores aspects of human augmentation. It also provides insights into solutions to maximise opportunities and outlines a protective framework to mitigate risks.

Two resolutions on neurotechnology and human rights (A/HRC/RES/51/3 and A/HRC/RES/58/6) were published in 2022 and 2025, respectively, emphasising the importance of promoting and protecting human rights in the context of neurotechnology and digital advancements. The resolutions highlight the need for ethical, legal, and societal considerations to ensure human dignity, autonomy, and non-discrimination. The most recent resolution also asked the Advisory Committee to draft a set of recommended guidelines for applying the existing human rights framework to the conception, design, development, testing, use, and deployment of neurotechnologies.

In 2025, the Special Rapporteur on the right to privacy published a report titled Foundations and Principles for the Regulation of Neurotechnologies and the Processing of Neurodata from the Perspective of the Right to Privacy (A/HRC/58/58)..

Global Digital Compact

Objective 3 of the GDC highlights the importance of fostering an inclusive, open, safe and secure digital space that respects, protects, and promotes human rights. UN Human Rights co-leads the implementation of this objective with UNESCO and safeguards the integration of human rights aspects throughout the text. In the framework of this objective, the GDC acknowledged its human rights advisory service for digital technologies, which aims to bridge the gap in expertise at the intersection of digital technologies and human rights by offering tailored advice, building capacity, and informing states and stakeholders.

Smart cities

‘Making Cities Right for Young People’ is a participatory research project, supported by Foundation Botnar, which examines the impact of the digitalisation of cities on the enjoyment of human rights. It also examines strategies to ensure that ‘smartness’ is measured not solely by technological advancements but by the realisation and promotion of inhabitants’ human rights and well-being, and explores ways to promote digital technologies for civic engagement, participation, and the public good, with a focus on meaningful youth participation in decision-making processes. Launched in 2023, this project surveys the current landscape and details key human rights issues in urban digitalisation. Based on participatory research carried out in three geographically, socially, culturally, and politically diverse cities, it produced a report with initial findings and developed a roadmap for future human-rights-based work on smart cities. Building on this first phase of the project, it will expand its geographical scope and support future youth engagement in urban digitalisation processes.

Migration

In 2020, the Special Rapporteur on contemporary forms of racism, racial discrimination, xenophobia and related intolerance published a report titled Racial Discrimination and Emerging Digital Technologies: A Human Rights Analysis (A/HRC/44/57), outlining the human rights obligations of states and corporations to address it.

In 2021, the Special Rapporteur published a complementary report (A/HRC/48/76), addressing the issue of the development and use of emerging digital technologies in ways that are uniquely experimental, dangerous, and discriminatory in the border and immigration enforcement context. The report highlights that technologies are being used to promote xenophobic and racially discriminatory ideologies, often due to perceptions of refugees and migrants as security threats, and the pursuit of efficiency without human rights safeguards, with significant economic profits from border securitisation and digitisation exacerbating the issue.

In September 2023, UN Human Rights published a study, conducted with the University of Essex, that analyses the far-reaching human rights implications of specific border technologies. It provides recommendations to states and stakeholders on how to take a human-rights-based approach in ensuring the use of digital technologies at borders aligns with international human rights law and standards. The study draws from a collective body of expertise, research, and evidence, as well as extensive interviews and collaborative meetings with experts.

Privacy and data protection

Challenges to the right to privacy in the digital age, such as surveillance, communications interception, and the increased use of data-intensive technologies, are among the issues covered by the activities of the UN Human Rights. At the request of the UNGA and the UNHRC, the High Commissioner prepared four reports on the right to privacy in the digital age. The first report, presented in 2014, addressed the threat to human rights caused by surveillance by governments, in particular mass surveillance. The ensuing report, published in September 2018, identified key principles, standards, and best practices regarding the promotion and protection of the right to privacy. It outlined minimum standards for data privacy legal frameworks. In September 2021, the High Commissioner presented a ground-breaking report on AI and the right to privacy (A/HRC/48/31), in which she called for a ban on AI applications that are incompatible with international human rights law, and stressed the urgent need for a moratorium on the sale and use of AI systems that pose serious human rights risks until adequate safeguards are put in place. In September 2022, the High Commissioner presented a report focusing on the abuse of spyware by public authorities, the key role of encryption in ensuring the enjoyment of human rights in the digital age, and the widespread monitoring of public spaces. The new report, based on resolution 54/21, is expected to be published in September 2025. In 2023 and 2024, UN Human Rights published two briefs titled What is Encryption? and Hacking & Spyware. While the first document explains the encryption process, its restrictions, and its relationship with privacy, the second document emphasises the impact of spyware and human rights and key measures to end abuses.

The UNHRC also tackles online privacy and data protection. Resolutions on the promotion and protection of human rights on the internet have underlined the need to address security concerns on the internet in accordance with international human rights obligations to ensure the protection of all human rights online, including the right to privacy. The UNHRC has also adopted specific resolutions on the right to privacy in the digital age, addressing issues such as mass surveillance, AI, the responsibility of business enterprises, and the key role of the right to privacy as an enabler of other human rights. Resolutions on the safety of journalists have emphasised the importance of encryption and anonymity tools for journalists to freely exercise their work. Two resolutions on new and emerging technologies (2019 and 2021) have further broadened the lens, for example, by asking for a report on the human rights implications of technical standard-setting processes.

The UNHRC has also mandated the Special Rapporteur on the right to privacy to address the issue of online privacy in its 2015 Resolution on the Right to Privacy in the Digital Age  (A/HRC/RES/28/16). To illustrate, the Special Rapporteur has addressed the question of privacy from the stance of surveillance in the digital age (A/HRC/34/60), which becomes particularly challenging in the context of cross-border data flows. More recently, specific attention has been given to the privacy of health data that is increasingly being produced in the day and age of digitalisation, and that requires the highest legal and ethical standards (A/HRC/40/63). In this vein, in 2020, the Special Rapporteur examined data protection and surveillance in relation to COVID-19 and contact tracing in his preliminary report (A/75/147), in which he provided a more definitive analysis of how pandemics can be managed with respect to the right to privacy (A/76/220). In another2020 report (A/HRC/43/52), the Special Rapporteur provides a set of recommendations on privacy in the online space calling for, among other things, ‘comprehensive protection for secure digital communications, including by promoting strong encryption and anonymity- enhancing tools, products, and services, and resisting requests for “backdoors” to digital communications’ and recommending that ‘government digital identity programmes are not used to monitor and enforce societal gender norms, or for purposes that are not lawful, necessary, and proportionate in a democratic society.’

The Special Rapporteur also addressed the challenges of AI and privacy, as well as children’s privacy, particularly the role of privacy in supporting autonomy and positive participation of children in society, in his 2021 report (A/HRC/46/37).

In 2022, the Special Rapporteur examined developments in privacy and data protection in Ibero-America in her report titled Privacy and Personal Data Protection in Ibero-America: A Step Towards Globalization? (A/HRC/49/55), and published the principles underpinning privacy and the protection of personal data (A/77/196). 

More recently, in 2023, at the request of the UNHRC, the Special Rapporteur addressed the issue of the implementation of the principles of purpose limitation, deletion of data and demonstrated or proactive accountability in the processing of personal data collected by public entities in the context of the COVID-19 pandemic (A/HRC/52/37).

In her 2024 report titled Legal Safeguards for Personal Data Protection and Privacy in the Digital Age (A/HRC/55/46), the Special Rapporteur provided a comparative study of personal data protection and privacy laws across five continents. The report examines mechanisms for data subjects to control their personal data and legal avenues for protecting their rights and addressing misuse. During the same year, the Special Rapporteur proposed the updating of General Assembly resolution 45/95 Guidelines for the regulation of computerized personal data files (A/79/173), to bring it into line with the socio-technological reality of the twenty-first century. 

Freedom of expression

The High Commissioner and his office advocate for the promotion and protection of freedom of expression, including in the online space. Key topics in this advocacy are the protection of the civic space and the safety of journalists online; various forms of information control, including internet shutdowns and censorship; addressing incitement to violence, discrimination, or hostility; disinformation; and the role of social media platforms in the space of online expression.

Freedom of expression in the digital space also features highly on the agenda of the UNHRC. It has often been underlined that states have a responsibility to ensure adequate protection of freedom of expression online, including adopting and implementing measures aimed at dealing with issues such as cybersecurity, incitement to violence, and the promotion and distribution of extremist content online. The UNHRC has also been firm in condemning measures to intentionally prevent or disrupt access to or the dissemination of information online and has called on states to refrain from and cease such measures.

In 2021, at the request of the UNHRC resolution 47/16, the High Commissioner prepared a report on internet shutdowns (A/HRC/50/55), which looks at trends in internet shutdowns, analysing their causes, legal implications, and impact on a range of human rights, including economic, social, and cultural rights. She called on states to refrain from the full range of internet shutdowns and for companies to uphold their responsibilities to respect human rights. She stressed the need for development agencies and regional and international organisations to bridge their digital connectivity efforts with efforts related to internet shutdowns. The UNHRC resolution 57/29 mandated UN Human Rights 

to prepare a report on a human rights approach to meaningful connectivity and overcoming digital divides, including addressing threats to individuals’ access to the internet. The report will be presented in June 2026. 

UN Human Rights also weighs in on a range of law-making processes that are relevant to the exercise of the right to freedom of expression. For example, it has engaged with the development of the EU Digital Services Act and commented extensively on global trends in regulating social media.

Special Rapporteurs on the promotion and protection of the right to freedom of opinion and expression have been analysing issues relating to free expression in the digital space for more than a decade. Reports in the first half of the 2010s already addressed the importance of universal access to the internet for the enjoyment of human rights, free expression in the context of elections, and the adverse impacts of government surveillance on free expression. In 2018, the Special Rapporteur published a report on online content regulation. It tackles governments’ regulation of user-generated online content, analyses the role of companies, and recommends that states should ensure an enabling environment for online freedom of expression and that businesses should rely on human rights law when designing their products and services. UN Human Rights published a brief on the thematic report titled A Human Rights Approach to Online Content Regulation. The same year, he also presented to the UNGA a report addressing freedom of expression issues linked to the use of AI by companies and states. A year later, the Special Rapporteur presented a report to the UNGA on online hate speech that discusses the regulation of hate speech in international human rights law and how it provides a basis for government actors considering regulatory options and for companies determining how to respect human rights online.

In 2020, the Special Rapporteur issued Disease Pandemics and the Freedom of Opinion and Expression, a report that specifically tackles issues such as access to the internet, which is highlighted to be ‘a critical element of healthcare policy and practice, public information, and even the right to life’. Other reports addressed the vital importance of encryption and anonymity for the exercise of freedom of opinion and the threats to freedom of expression emanating from widespread digital surveillance.

The Special Rapporteur, while acknowledging the complexities and challenges posed by disinformation in the digital age, noted that responses by states and companies to counter disinformation were inadequate and detrimental to human rights. In her 2021 report Disinformation and Freedom of Opinion and Expression (A/HRC/47/25), she examined the threats posed by disinformation to human rights, democratic institutions, and development processes, and called for multidimensional and multistakeholder responses to disinformation that are well grounded in the international human rights framework and urged companies to review their business models and states to recalibrate their responses to disinformation.

More recently, in 2022, the Special Rapporteur issued Reinforcing Media Freedom and the Safety of Journalists in the Digital Age(A/HRC/50/29), a report in which she calls on states and the international community to strengthen multistakeholder cooperation to protect and promote media freedom and the safety of journalists in the digital age, and ensure independence, pluralism, and viability of the media. She also calls on digital services companies and social media platforms to respect the UNGPs on BHR.

Online hate speech and discrimination have also been addressed by the Special Rapporteur on freedom of religion and belief. For instance, a report published in 2019 underscored the online manifestation of antisemitism (including antisemitic hate speech) and shared best practices from the Netherlands and Poland. The report highlights that governments have an affirmative responsibility to address online antisemitism, as the digital sphere is now the primary public forum and marketplace for ideas’. In another document published that same year, the Special Rapporteur assesses the impact of online platforms on discrimination and on the perpetuation of hostile and violent acts in the name of religion, as well as how restrictive measures such as blocking and filtering of websites negatively impact the freedom of expression.

The issue of online blasphemy and undue limitations on expressing critical views of religions and beliefs imposed by governments has also been addressed on a number of occasions, including in a 2018 report.

In 2024, the High Commissioner for Human Rights, at the request of the UNHRC, prepared a thematic report identifying challenges and best practices in assessing civic space trends, along with recommendations to enhance information-gathering. Based on inputs from states and civil society, the report highlights the roles of various actors, common elements of civic space, gaps, and challenges, and calls for increased data access, safe working conditions for contributors, and improved assessment of online civic space trends. UN Human Rights published a brief titled Tracking civic space trends, related to this report.

In 2023 and 2025, UN Human Rights published two briefs on internet shutdowns and social media platforms in the Middle East, North and East Africa. While the first document explains the importance of shutdowns, their human rights violations, and how to prevent and respond to them, the second document addresses issues faced by human rights defenders, including online attacks, platform policies, and access, and highlights key recommendations. During its 58th session, the UNHRC adopted a resolution titled Human Rights Defenders and New and Emerging Technologies: Protecting Human Rights Defenders, Including Women Human Rights Defenders, in the Digital Age (A/HRC/58/23), which asked UN Human Rights to convene regional workshops and prepare a report about risks created by digital technologies to human rights defenders and best practices to respond to these concerns.

Gender rights online

Within the work of the OHCHR, ‘gender rights women rights and gender equality online’

On several occasions, UN Human Rights and the UNHRC have reiterated the need for countries to bridge the gender digital divide and enhance the use of ICTs, including the internet, to promote the empowerment of all women and girls. It has also condemned gender-based violence committed on the internet. Implementing a 2016 UNHRC resolution on the Promotion, Protection, and Enjoyment of Human Rights on the Internet, in 2017, the High Commissioner on Human Rights prepared a report on ways to bridge the gender digital divide from a human rights perspective.

Rights of persons with disabilities

The promotion and protection of the rights of persons with disabilities in the online space have been repeatedly addressed by the UN Special Rapporteur on the rights of persons with disabilities. A 2016 report underscored that ICTs, including the internet, can increase the participation of persons with disabilities in public decision-making processes and that states should work towards reducing the access gap between those who can use ICTs and those who cannot.

Nevertheless, a 2019 report stressed that the shift to e-governance and service delivery in a digital manner can hamper access for older persons with disabilities who may lack the necessary skills or equipment.

The Special Rapporteur also examined the opportunities and risks posed by AI, including discriminatory impacts in relation to AI in decision-making systems. In his 2021 report (A/HRC/49/52), the Special Rapporteur emphasises the importance of disability-inclusive AI and the inclusion of persons with disabilities in conversations about AI.

More recently, in 2024, at the request of the UNHCR resolution 51/10, the High Commissioner prepared a report on cyberbullying against persons with disabilities. The report examines the experiences of persons with disabilities facing cyberbullying, the relevant human rights frameworks, prevailing trends and challenges, promising counter-cyberbullying practices, and provides recommendations for rights-respecting responses and inclusion in the digital environment.

Rights of older persons

The mandate of the Independent Expert on the enjoyment of all human rights by older persons has repeatedly addressed complex issues relating to digital technologies, for example, in the report Robots and Rights: The Impact of Automation on the Human Rights of Older Persons (A/HRC/36/48) and on data gaps concerning older persons (A/HRC/45/14). In 2026, UN Human Rights will publish a report on countering cyberbullying against older persons, as requested by the UNHRC (resolution 57/6).  

Freedom of peaceful assembly and association

The exercise of the rights to freedom of peaceful assembly and association in the digital environment has attracted increased attention in recent years. For example, the High Commissioner presented a report on new technologies such as ICTs and their impact on the promotion and protection of human rights in the context of assemblies, including peaceful protests, to the 44th session of the UNHRC. The report highlighted many of the opportunities for the exercise of human rights that digital technologies offer, analysed key issues linked to online content takedowns, and called on states to stop the practice of network disruptions in the context of protests. It also developed guidance concerning the use of surveillance tools, in particular facial recognition technology.

In July 2020, the Human Rights Committee published its General Comment No. 37 on Article 21 of the International Covenant on Civil and Political Rights (ICCPR) (the right of peaceful assembly), which addresses manifold aspects arising in the digital context.

In 2019, the Special Rapporteur on the rights to freedom of peaceful assembly and of association published a report for the UNHRC focusing on the opportunities and challenges facing the rights to freedom of peaceful assembly and association in the digital age. In the report, he condemned the widespread practice of internet shutdowns and raised concerns about technologically mediated restrictions on free association and assembly in the context of crises.

Economic, social, and cultural rights

In March 2020, the UN Secretary-General presented a report on the role of new technologies for the realisation of economic, social, and cultural rights to the UNHRC. He identified the opportunities and challenges held by new technologies for the realisation of economic, social, and cultural rights and other related human rights, and for the human-rights-based implementation of the 2030 Agenda for Sustainable Development. The report concludes with recommendations for related action by member states, private companies, and other stakeholders.

More recently, in 2022, the Special Rapporteur on the right to education presented a report on the impact of digitalisation of education on the right to education (A/HRC/50/32) to the UNHRC, calling for the integration of human rights legal framework in digital education plans in the context of the increasing digitalisation of education.

The Special Rapporteur in the field of cultural rights has published reports on technology-related topics, including the right to science (A/HRC/55/44 and A/HRC/55/44/Corr.1)  and the relationship between human rights and intellectual property rights (A/70/279 and A/70/279/Corr.1 and A/HRC/28/57). The Independent Expert on the effects of foreign debt and other related international financial obligations of states on the full enjoyment of all human rights, particularly economic, social and cultural rights, has presented a report on international financial obligations, digital systems, and human rights (A/HRC/52/34).

UN Human Rights works extensively on the human rights dimensions of development finance, including technology-related aspects, in, for example, a benchmarking study on development finance institutions’ safeguard policies, a study on remedy in development finance and submissions to development finance institutions addressing technology-related policies and practices.

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Internet Governance Forum

The IGF provides the most comprehensive coverage of digital policy issues at the global level. The IGF Secretariat in Geneva coordinates both the planning of IGF annual meetings (working together with the Multistakeholder Advisory Group (MAG) and the wider IGF community) and a series of intersessional activities (run all year long). These activities could be summarised in three ‘multi’ initiatives :

  • Multistakeholder participation: It involves governments, businesses, civil society, the technical community, academia, and other actors who affect or are affected by digital policy. This diversity is reflected in the IGF processes, events, and consultations.
  • Multidisciplinary coverage: It relates to addressing policy issues from technological, legal, security, human rights, economic, development, and sociocultural perspectives. For example, data, as a governance issue, is addressed from standardisation, e-commerce, privacy, and security perspectives.
  • Multilevel approach: It spans IGF deliberations from the local level to the global level, through a network of over 176 national, subregional, and regional IGFs (as of March 2025). They provide context for discussions on digital policy, like the real-life impact of digitalisation on policy, economic, social, and cultural fabric of local communities. The IGF Secretariat supports such initiatives (which are independent) and coordinates the participation of the overall network.

The IGF ecosystem converges around the annual IGF, which is attended by thousands of participants. Recent IGFs include Paris (2018), Berlin (2019), online edition due to the pandemic (2020), Katowice (2021), Addis Ababa (2022), Kyoto (2023), and Riyadh (2024), which have engaged over 11,000 participants, and more than 1,000 speakers in over 300 sessions.

The intersessional work includes best practice forums (on issues such as cybersecurity, local content, data and new technologies, and gender and access); dynamic coalitions (on issues such as community connectivity, network neutrality, accessibility and disability, and child safety online, etc.); policy networks (on AI, environment, meaningful access, and internet fragmentation); and other projects such as Policy Options for Connecting and Enabling the Next Billion(s) (which ran between 2015 and 2018) as well as a number of capacity development activities.

IGF mandate

The IGF mandate was outlined in the Tunis Agenda for the Information Society of the World Summit on the Information Society (WSIS, November 2005). It was renewed for another 10 years by the UN General Assembly (UNGA) on 16 December 2015, (70/125).

The main functions of the IGF are specified in Article 72 of the Tunis Agenda. The mandate of the Forum is to:

  • Discuss public policy issues related to key elements of internet governance in order to foster the sustainability, robustness, security, stability, and development of the internet.
  • Facilitate discourse between bodies dealing with different cross-cutting international public policies regarding the internet and discuss issues that do not fall within the scope of any existing body.
  • Interface with appropriate inter-governmental organisations and other institutions on matters under their purview.
  • Facilitate the exchange of information and best practices, and in this regard, make full use of the expertise of the academic, scientific, and technical communities.
  • Advise all stakeholders in proposing ways and means to accelerate the availability and affordability of the internet in the developing world.
  • Strengthen and enhance the engagement of stakeholders in existing and/or future internet governance mechanisms, particularly those from developing countries.
  • Identify emerging issues, bring them to the attention of the relevant bodies and the general public, and where appropriate, make recommendations.
  • Contribute to capacity building for internet governance in developing countries, drawing on local sources of knowledge and expertise.
  • Promote and assess, on an ongoing basis, the embodiment of WSIS principles in internet governance processes.
  • Discuss, inter alia, issues relating to critical internet resources.
  • Help find solutions to the issues arising from the use and misuse of the internet, of particular concern to everyday users.
  • Publish its proceedings.

In fulfilling its mandate, the Forum is institutionally supported by the UN Secretariat for the Internet Governance Forum, placed with the Department of Economic and Social Affairs (DESA). Its working modalities also include the MAG and, most recently, the Leadership Panel, both appointed by the UN Secretary-General.

Digital policy issues

Until 2019, IGF annual meetings used to host sessions tackling a wide range of digital policy issues (for instance, IGF 2018 had eight themes: cybersecurity, trust, and privacy; development, innovation, and economic issues; digital inclusion and accessibility; human rights, gender, and youth; emerging technologies; evolution of internet governance; media and content; and technical and operational issues). In 2019, in an effort to bring more focus within the IGF, the MAG decided (considering community input) to structure the IGF programme around a limited number of tracks: security, safety, stability, and resilience; data governance; and digital inclusion. This approach was kept for IGF 2020, which saw four thematic tracks: data, environment, inclusion, and trust. The thematic approach did not mean that the IGF saw some digital policy issues as being less relevant than others, but rather that it encouraged discussions at the intersection of multiple issues. The Forum continues to structure its bottom-up-developed programme around distinct themes. The Geneva Internet Platform (GIP) Digital Watch hybrid reporting (IGF 2024) illustrates this trend, showing that the IGF discussed a wide range of policy issues (acrossall seven internet governance baskets ofissues) within the limited number of thematic tracks.

Artificial Intelligence

Leadership Panel

In line with the IGF mandate and as recommended in the Secretary-General’s Roadmap for Digital Cooperation, the UN Secretary-General established the IGF Leadership Panel as a strategic, empowered, multistakeholder body, to address urgent, strategic issues, and highlight the Forum discussions and possible follow-up actions to promote greater impact and dissemination of IGF discussions.

More specifically, the Panel provides strategic inputs and advice on the IGF; promotes the IGF and its outputs; supports both high-level and at-large stakeholder engagement in the IGF and IGF fundraising efforts; exchanges IGF outputs with other stakeholders and relevant forums; and feeds input from these decision makers and forums to the IGF agenda-setting process, leveraging relevant MAG expertise.

The 15-member Panel with ex-officio members meet at least two times a year in person, in addition to regular online meetings.

Digital technologies

Conferencing technologies

Since its first meeting in Athens (2006), the IGF has pioneered online deliberation and hybrid meetings. In addition to individual online participation, the IGF has encouraged the development of a network of remote hubs where participants meet locally while following online deliberations from the global IGF. In this way, the IGF has created a unique interplay between local and global deliberations through the use of technology. For hybrid meetings delivered in situ and online, the IGF developed the function of a remote moderator, who ensures that there is smooth interplay between online and in situ discussions.

The 20th annual IGF meeting will be hosted by the Government of Norway in Lillestrøm on 23-27 June 2025. The 2026 host is yet to be announced.

Social media channels

Facebook @IGF – Internet Governance Forum

Flickr @IGF

Instagram @intgovforum

LinkedIn @intgovforum

X @intgovforum

YouTube @Internet Governance Forum (IGF)

International Trade Centre

ITC supports developing countries to achieve trade-led growth, fosters inclusive and sustainable economic development, and contributes to achieving sustainable development goals (SDGs).

ITC offers small businesses, policymakers, and business support organisations in developing countries an array of trade-related practical training and advisory services, and a wealth of business intelligence data. It helps micro, small, and medium-sized enterprises (MSMEs) become more competitive and helps create better regulatory environments for trade. ITC works to empower women, youth, and refugees through its programmes, projects, services, and data and helps drive digital connectivity and a global transition to green, sustainable trade.

Established in 1964, ITC is a multilateral agency with a joint mandate with the World Trade Organization (WTO) and the United Nations (UN) through the UN Conference on Trade and Development (UNCTAD).

Digital activities

ITC activities in e-commerce and digital trade:

  • Focus on the digitalisation of trade and solving the constraints faced by MSMEs regarding the e-commerce of goods and services, at the enterprise, business ecosystem, and policy levels.
  • Develop small business digital capabilities and improve e-commerce accessibility in developing countries for sustainable and inclusive growth through its ecomConnect programme.
  • Support the development of a conducive policy and regulatory environment for e-commerce at the national, regional, and multilateral levels, including facilitating domestic policy reforms, informing policymakers on the needs of MSMEs in relation to e-commerce and digitalisation, and building capacity for e-commerce-related trade negotiations.
  • Support digital connectivity by improving telecommunications regulations and working with partners who provide access to technologies and services.
  • Improve business ecosystems by collaborating with market partners and equipping business services organisations (BSOs) with the capacity to support MSMEs in the digital economy.

ITC is one of the co-facilitators of the World Summit on the Information Society (WSIS) action lines in the area of e-business, as well as a partner agency in UNCTAD’s e-trade for all initiative.

Digital policy issues

Artificial Intelligence

E-commerce and trade

ITC provides capacity building for policymakers on current issues in the e-commerce policy debate through training, workshops, and publications, contributing to a conducive policy environment for e-commerce and digital trade. ITC projects also support developing countries in reviewing and updating e-commerce-related regulations and building capacity for effective implementation of policy reforms.

ITC assists enterprises, in particular MSMEs, in acquiring the necessary skills and capabilities to trade on e-commerce channels. Through the ecomConnect programme, it is engaged in the sustainable development of small businesses online by facilitating shared learning, innovative solutions, collaboration, and partnerships.

ITC’s e-commerce tools help MSMEs assess the readiness of their business to engage in international e-commerce, understand the options and costs of selling on e-commerce platforms, find available payment solutions, and track sales and site traffic across different e-commerce platforms in a single dashboard.
ITC’s digital entrepreneurship projects also support developing countries and MSMEs to build competitiveness in the rapidly growing global information technology and business process outsourcing markets.

Capacity development

The SME Trade Academy is ITC’s flagship e-learning platform, offering a wide range of online courses and educational resources on trade and related topics. Designed for SMEs, policymakers, business support organisations, and trade professionals, the Academy supports skills development for inclusive and sustainable trade.

With over 600,000 enrolments and 150,000+ certificates issued, the Academy hosts more than 100 courses tailored to entrepreneurs, government agencies, and support institutions.

The Academy is integrating AI-powered learning, including:

  • AI Tutors that provide instant, tailored feedback.
  • AI Graders that ensure an in-depth understanding before learners can advance.
  • A mastery-based structure that includes an AI Moderator, requiring learners to complete each module before moving forward.

For learners on the go, the Academy also offers a Microlearning platform with five-minute lessons—no registration required.

Additional ITC e-learning platforms include:

  • Global Textile Academy
  • How to trade within Africa
  • SheTrades Academy
  • Enterprise Competitiveness Benchmarking
  • Supply Chain Management Diploma

ITC also offers training for policymakers on building a conducive environment for e-commerce and engaging in negotiations on e-commerce and digital trade.

Resources

Digital tools

ITC addresses the challenge of the lack of reliable trade information on markets by offering market analysis tools and related market data sources. The Global Trade Helpdesk provides a one-stop shop for detailed information about imports, market dynamics, tariffs, regulatory requirements, potential buyers and more.

ITC’s suite of trade and market intelligence tools enables businesses to identify export and import opportunities, compare market access requirements, monitor national trade performance, and make well-informed trade decisions. They cover data from more than 220 countries and territories and consist of the following: Trade Map, Market Access Map, Investment Map, Procurement Map, Export Potential Map, and Sustainability Map.

Beyond these market analysis tools, ITC offers a wide range of online tools that make global trade more transparent and facilitate access to markets: ITC’s tools provide data to small businesses to remain competitive

The ecomConnect community platform, managed by ITC’s ecomConnect programme, links entrepreneurs, industry experts and members of business support organisations so they can make connections, acquire digital expertise through free online courses, e-commerce tools and live webinars, and discuss the latest e-commerce news. The community brings together more than 7,500 active users from sub-Saharan Africa, the Middle East, North Africa, Europe, Central Asia, Latin America and the Caribbean.
In addition, the ITC library serves as a specialised information resource on international trade, through its online catalogue, which is available to all users.

Social media channels

Facebook @InternationalTradeCentre

Instagram @internationaltradecentre

LinkedIn @@international-trade-centre

X @ITCnews

YouTube @International Trade Centre

International Telecommunication Union

ITU is the United Nations specialised agency for digital technologies, driving innovation in ICTs together with 194 member states and a unique membership in the UN system of over 1,000 companies, universities, research institutes, and international organisations. Established 160 years ago in 1865, ITU is the intergovernmental body responsible for coordinating the shared global use of the radio spectrum, promoting international cooperation in assigning satellite orbits, improving communications infrastructure in the developing world, and establishing the worldwide standards that foster seamless interconnection of a vast range of communications systems. From broadband networks to cutting-edge wireless technologies, aeronautical and maritime navigation, intelligent transport systems, radio astronomy, oceanographic and satellite-based Earth monitoring, as well as the convergence of fixed/mobile phone, the internet, cable television, and broadcasting technologies, ITU is committed to connecting the world. For more information, visit www.itu.int.

See also: Africa’s participation in the International Telecommunication Union

Digital activities

Some of ITU’s key areas of action include radiocommunication services (such as satellite services, and fixed/mobile and broadcasting services), developing telecommunications networks (including future networks), standardising various areas and media related to telecommunications, and ensuring access to bridge the digital divide and addressing challenges in ICT accessibility. ITU’s work supports emerging technologies in fields such as 5G, AI, intelligent transport systems, disaster management, agriculture, metaverse, quantum technologies, smart sustainable cities, and the internet of things (IoT); access and digital inclusion; accessibility of ICTs to persons with disabilities; digital health; ICTs and climate change; cybersecurity; gender equality; and child online protection. These and many more ICT topics are covered within the framework of radiocommunication, standardisation, and development work, through various projects, initiatives, and studies carried out by the organisation.

Digital policy issues

Telecommunication infrastructure

Information and communication infrastructure development is one of ITU’s priority areas. The organisation seeks to assist member states, sector members, associates, and academia in the implementation and development of broadband networks, wired (e.g. cable) and wireless technologies, international mobile telecommunications (IMT), satellite communications, IoT, and smart grids, including next-generation networks, as well as in the provision of telecommunications networks in rural areas.

The ITU International Telecommunication Regulations (ITRs) have as an overall aim the facilitation of global interconnection and interoperability of telecommunications facilities. Through the ITU Radiocommunication Sector (ITU-R), ITU is involved in the global management of the radio frequency spectrum and satellite orbits, used for telecommunications services, in line with the Radio Regulations.

International standards developed by the ITU Telecommunication Standardization Sector (ITU-T) enable the interconnection and interoperability of ICT networks, devices, and services worldwide. It has 10 technical standardisation committees called study groups (SGs), with mandates covering a wide range of digital technologies:

The work on standards is complemented by short-term exploration/incubation ITU-T Focus Groups (FGs) whose deliverables guide the ITU-T SGs in new areas of standardisation work. Some current and recent groups include:

Collaboration among various standards bodies is a high priority for ITU-T. Many platforms have been established to support coordination and collaboration on a range of topics, for example:

The Telecommunication Development Sector (ITU-D) establishes an enabling environment and provides evidence-based policy-making through ICT indicators and regulatory and economic metrics, which facilitates benchmarking and the identification of trends in ICT legal and regulatory frameworks. As part of global activities, the Telecommunication Development Bureau (BDT) has published a series of collaborative digital regulation country reviews. All country reviews follow a standard methodology and put forward a set of actionable recommendations on developing a better understanding of the role and impact of collaboration and collaborative governance, as well as the use of new tools for regulating ICT and digital markets.

The Digital Regulation Platform aims to improve the human and institutional capacity of the ITU membership. In 2024, articles were published on data governance, transformative technologies (AI) challenges and principles of regulation, and one is being finalised focusing on a guide for incorporating environmental, social, and governance (ESG) into policymaking and regulation for compliance. Two modules are being reviewed and articles updated: spectrum management and access for all, under the ITU-EU project in Central Africa, supported by the EU Delegation in the Democratic Republic of the Congo.

In 2023, ITU-D launched the Digital Regulation Network DRN, a peer-to-peer knowledge-sharing platform for regulators. The aim of the Network is to accelerate sustainable digital transformation through common approaches to collaborative digital policy, regulation and governance across economic sectors and across borders.

ITU-D sends regulatory and tariff surveys to membership, with data being received and analysed for integration into the ICT Regulatory Tracker and ITU Data Hub and publication in early 2025. Visualisation tools on the G5 Accelerator platform allow for a customised analysis and deep dive into the data on 54 indicators by region or country.

The above activities result in increased awareness and access to regulatory and economic data and analysis to support evidence-based decision-making.

ITU is committed to enhancing both human and institutional capacity within its membership, prioritising the delivery of high-quality training programmes. In this context, training courses were conducted through the ITU Academy and the ITU Academy Training Centres (ATCs), with the aim of making a meaningful impact on ITU membership. From May 2024 to December 2024, the ITU Academy registered 9,500 additional users, bringing the total number of learners to over 58,400, from all member states, with more than 70 per cent coming from developing countries. During this period, over 79 courses were delivered via the platform to over 13,000 registered course participants, of which more than 5,400 had completed their courses by December 2024. Over 1,000 participants also completed course evaluation surveys, and 95 per cent reported that they were satisfied or very satisfied with their experience. 

During the second year of implementation, in the same period (May – December 2024) ATCs delivered 67 courses, attracting over 2,600 registrations, with more than 1,100 course completions by December 2024. In 2024, BDT organised several training sessions on how to conduct engaging online training, aimed at the instructors of the 14 ATCs. The goal of the initiative was to impact the quality of the training courses by improving facilitation, virtual delivery skills, and allowing for exchanges of best practices among the participating institutions.

The Global Symposium for Regulators 2024 (GSR-24) is a knowledge exchange platform that features topical thematic sessions bringing together regulators, policymakers and digital stakeholders from around the world and providing a global platform for knowledge exchange. GSR also features the Regional Regulatory Associations (RA) and Digital Regulation Network (DRN) meetings, Heads of Regulators’ Executive Roundtable, the Industry Advisory Group on Development Issues (IAGDI-CRO), and the Network of Women (NoW) in the ITU Telecommunication Development Sector.  

As part of the World Summit on the Information Society (WSIS)+20 Forum High-Level Event 2024, ITU-D leads the interactive session of Action Line C6 (Enabling environment).

Such knowledge exchange platforms result in strengthened partnerships, engagement, and collaboration of regulators, regulatory associations, the private sector, and policymakers from across different sectors, enriching conversations and showcasing collaboration across sectors to accelerate digital transformation. 

The impact statement of the Telecommunication Development Bureau’s (BDT) thematic priority on network and digital infrastructure is ‘Reliable connectivity to everyone’.

ITU-D SG1 also focuses on various aspects related to telecommunications infrastructure, in particular, Question 1/1 on ‘Strategies and policies for the deployment of broadband in developing countries’; Question 2/1 on ‘Strategies, policies, regulations, and methods of migration and adoption of digital broadcasting and implementation of new services’; Question 4/1 on ‘Economic aspects of national telecommunications/ICTs’; Question 5/1 on ‘Telecommunications/ICTs for rural and remote areas’; Question 6/1 on ‘Consumer information, protection and rights’; and Question 5/2 on ‘Adoption of telecommunications/ICTs and improving digital skills’.

IMT-2020

ITU plays a key role in managing the radio spectrum and developing international standards for 5G networks, devices, and services, within the framework of the so-called IMT-2020 activities. ITU-R SGs together with the mobile broadband industry and a wide range of stakeholders, established the 5G standards.

The activities include the organisation of intergovernmental and multistakeholder dialogues, and the development and implementation of standards and regulations to ensure that 5G networks are secure, interoperable, and operate without interference.

ITU-T is playing a similar convening role for the technologies and architectures of non-radio elements of 5G systems. For example, ITU standards address 5G transport, with the passive optical network (PON), Carrier Ethernet, and the optical transport network (OTN), among the technologies standardised by ITU-T expected to support 5G systems. ITU standards for 5G  networking address topics including network virtualisation, network orchestration and management, and fixed-mobile and satellite convergence. ITU standards also address ML for 5G and future networks, the environmental requirements of 5G, security and trust in 5G, and the assessment of 5G quality of service (QoS) and quality of experience (QoE).

Satellite

ITU-R manages the coordination, notification, and recording of frequency assignments for space systems, including their associated earth stations. Its main role is to process and publish data and examine frequency assignment notices submitted by administrations of the ITU member states towards their eventual recording in the Master International Frequency Register (MIFR).

ITU-R also develops and manages space-related assignment or allotment plans and provides mechanisms for the development of new satellite services by determining how to optimise the use of available and suitable orbital resources.

Currently, the rapid pace of satellite innovation is driving an increase in the deployment of non-geostationary satellite systems (non-GSO). With the availability of launch vehicles capable of supporting multiple satellite launches, mega-constellations consisting of hundreds to thousands of spacecraft are becoming a popular solution for global telecommunications.

To this end, during the 2019 World Radiocommunication Conference (WRC-19), ITU established regulatory procedures for the deployment of non-GSO systems, including mega-constellations in low Earth orbit. At the 2023 World Radiocommunication Conference, ITU agreed on orbital tolerances for the operations of such non-GSO systems. 

Additionally, ITU held its first Space Sustainability Forum in Geneva in September 2024. Recognising the rapid growth of commercial space ventures, ITU gathered governments, space agencies, and private stakeholders to address the economic, environmental, and operational dimensions of space sustainability.

In 2025, ITU launched the ‘Space Connect’ series, examining low-Earth-orbit (LEO) satellite constellations, focusing on the rapid growth in satellite deployments (rising from roughly 1,000 active satellites in 2014 to nearly 10,000 by 2024) and the market shift toward broadband applications. The episodes investigate different constellation architectures, evolving market dynamics, new players, and the overall impact on radio spectrum usage.

Regarding climate change, satellite data today is an indispensable input for weather prediction models and forecast systems used to produce safety warnings and other information in support of public and private decision-making.

Emergency telecommunications

Emergency telecommunications are an integral part of the ITU mandate. To mitigate the impact of disasters, the timely dissemination of authoritative information before, during, and after disasters is critical.

Emergency telecommunications play a critical role in disaster risk reduction and management. ICTs are essential for monitoring the underlying hazards and delivering vital information to all stakeholders, including those most vulnerable, as well as in the immediate aftermath of disasters to ensure the timely flow of vital information needed to coordinate response efforts and save lives. ITU supports its member states in the four phases of disaster management:

ITU activities in the field of radiocommunications make an invaluable contribution to disaster management. They facilitate prediction, detection, and alerting through the coordinated and effective use of the radio-frequency spectrum and the establishment of radio standards and guidelines concerning the usage of radiocommunication systems in disaster mitigation and relief operations.

ITU-T SG2 plays a role as the lead study group on telecommunications for disaster relief/early warning, network resilience, and recovery. Other study groups are working on emergency telecommunications within their mandates. Examples are shown in the following paragraphs.

ITU standards offer common formats for the exchange of all-hazard information over public networks. They ensure that networks prioritise emergency communications. They have a long history of protecting ICT infrastructure from lightning and other environmental factors. In response to the increasing severity of extreme weather events, recent years have seen ITU standardisation experts turning their attention to ‘disaster relief, network resilience, and recovery’. This work goes well beyond traditional protection against environmental factors, focusing on technical mechanisms to prepare for disasters and respond effectively when disaster strikes.

ITU standards now offer guidance on network architectures able to contend with sudden losses of substantial volumes of network resources. They describe the network functionality required to make optimal use of the network resources, still operational after a disaster. They offer techniques for the rapid repair of damaged ICT infrastructure, such as means to connect the surviving fibres of severed fibre-optic cables. They provide for ‘movable and deployable ICT resource units’ in various sizes, such as emergency containers, vehicles, or hand-held kits housing network resources and a power source – to provide temporary replacements for destroyed ICT infrastructure.

ITU is also supporting an ambitious project to equip submarine communications cables with climate- and hazard-monitoring sensors to create a global real-time ocean observation network. This network would be capable of providing earthquake and tsunami warnings, as well as data on ocean climate change and circulation. This project to equip cable repeaters with climate and hazard-monitoring sensors – creating Science Monitoring And Reliable Telecommunications (SMART) cables – is led by the ITU/WMO/UNESCO-IOC Joint Task Force (JTF) on SMART Cable Systems, a multidisciplinary body established in 2012. Currently, several projects are ongoing to realise SMART cables.

ITU-T G.9730.2 Recommendation was approved by ITU-T SG15 in August 2024, as the first ITU-T standard on SMART cables. In addition, the work on ‘Impact assessment framework for evaluating how ICT-based subsea infrastructure could support climate, environmental and biodiversity monitoring in the oceans’ (L.SMART) is ongoing within ITU-T SG5. 

In ITU-D, a lot of effort is directed at mainstreaming disaster management in telecommunications/ICT projects and activities as part of disaster preparedness. This includes infrastructure development and the establishment of enabling policy, legal, and regulatory frameworks. ITU also deploys temporary telecommunications/ICT solutions to assist countries affected by disasters. After providing assistance for disaster relief and response, ITU undertakes assessment missions to affected countries aimed at determining the magnitude of damage to the network through the use of geographical information systems. On the basis of its findings, ITU and the host country embark on resuscitating the infrastructure while ensuring that disaster-resilient features are integrated to reduce network vulnerability in the event of disasters striking in the future.

ITU is also part of the Emergency Telecommunications Cluster (ETC), a global network of organisations that work together to provide shared communications services in humanitarian emergencies.

ITU-D SQ Question 3/1 ‘Utilising telecommunications/ICTs for disaster risk reduction and management’ was agreed at the World Telecommunication Development Conference 2022 (WTDC-22) and will operate for the 2022–2025 study period. This Question continues the work of Question 5/2 of the 2018–2021 period.

The ITU/WMO/UNEP Focus Group on Artificial Intelligence for Natural Disaster Management (FG-AI4NDM), established by ITU-T SG2 worked between March 2021 and March 2024 to develop best practices for leveraging AI in data collection and handling, improving modelling across spatiotemporal scales, and providing effective communication. Building on the activities of the FG-AI4NDM, the Global Initiative on Resilience to Natural Hazards through AI Solutions was created. This Global Initiative is a collaborative effort between ITU, WMO, UNEP, UPU and UNFCCC.

Work includes the following:

Strengthening the Multi-Hazard Early Warning Systems, ITU partnered with the United Nations Office for Disaster Risk Reduction (UNDRR), WMO, the Intergovernmental Oceanographic Commission of UNESCO (IOC-UNESCO), and the World Broadcasting Unions in 2020 to develop Media Saves Lives to reinforce broadcasters’ role in the early warning chain.

Artificial intelligence

ITU works on the development and use of AI to ensure a sustainable future for everyone. To that end, it convenes intergovernmental and multistakeholder dialogues, develops international standards and frameworks, and helps in capacity building for the use of AI.

AI and machine learning (ML) are gaining a larger share of the ITU standardisation work programme in fields such as network orchestration and management, multimedia coding, service quality assessment, operational aspects of service provision and telecom management, cable networks, digital health, environmental efficiency, and autonomous driving.

AI for Good is the UN’s leading platform on Artificial Intelligence for sustainable development. Focused on identifying trustworthy AI applications, building skills and standards, and advancing AI governance for sustainable development, the platform is organised by ITU in partnership with over 40 UN sister agencies and co-convened with the Government of Switzerland.

This AI governance dialogue will facilitate exchanges between key stakeholders on effective approaches to AI governance. The high-level plenary session will explore the changing landscape of AI governance, with a focus on innovative policy implementation across regions. Discussions will address risk management strategies and the emerging role of AI agents, particularly their implications for the future of work, investment, and cross-sector collaboration.

The AI Skills Coalition, spearheaded by AI for Good under the AI for Good Impact Initiative, will serve as the UN-led global, open, trusted, and inclusive platform for AI education and capacity building.

Various ITU-T SGs address aspects of AI and ML within their mandates. The work has so far resulted in ITU-T Recommendations and Supplements, for example, in the L-, M-, P-, and Y-series of ITU-T Recommendations. As of March 2026, 203 AI-related ITU-T standards are in force, and a further 199 are under development, spanning areas from foundation model benchmarking and AI-generated content to security guidelines for generative AI and energy efficiency metrics for large AI models, as catalogued in the AI Standards Exchange Database.

The adoption of Resolution 101 (New Delhi, 2024) at the 2024 World Standardization Telecommunication Assembly (WTSA-24) further emphasises the recognised role of ITU in establishing trusted AI standards. ITU-T SGs are instructed to continue applying AI to telecom/ICTs in their Recommendations, periodically review and update AI-related standards, and facilitate information-sharing among the membership, with particular attention to developing countries.

The World Telecommunication Development Conference (WTDC 2025, Baku) adopted Resolution 91 on AI technologies in telecommunications development, directing ITU-D to help Member States build foundational telecom/ICT infrastructure as an enabler for AI adoption, assess their readiness, and identify strategic goals for enhanced AI uptake, with a particular focus on developing countries.

The ITU Council has allocated dedicated funding to support AI-related activities. In 2025, the Council approved Resolution 1434, allocating KCHF 500 from 2024 savings to an AI initiatives fund within the General Secretariat and the TSB. The 2026 Council approved Resolution 1439, proposing CHF 1 million to support priority mandates emerging from WTSA-24, to reinforce ITU’s AI for Good platform, and to provide technical guidance to developing countries on implementing international AI standards.

The first International AI Standards Summit, co-organised with ISO and IEC, brought together global experts to advance standards for responsible and inclusive AI. The second summit took place in December 2025 in Seoul, Republic of Korea, where IEC, ISO, and ITU adopted the Seoul Statement, committing to incorporate socio-technical dimensions in standards development, strengthen multistakeholder participation, and enhance public–private collaboration on AI capacity building. An International AI Standards Exchange was also held in July 2025 at the AI for Good Global Summit in Geneva. ITU runs the AI Standards Exchange Database under the World Standards Cooperation framework, comprising an AI Standards Database, AI Standards News, and an AI Standards Capacity Building component planned for 2026.

Under the World Standards Cooperation (WSC) framework, ITU participates in the AI and Multimedia Authenticity Standards (AMAS) initiative alongside IEC, ISO, C2PA, and other organisations, focused on protecting the integrity of information and fostering trust in the digital ecosystem through robust technical standards. The initiative has produced a technical paper on the landscape of standards related to digital media authenticity and AI, and a policy paper offering recommendations to regulators on the scope and instruments of regulation.

The ITU-T AI/ML in 5G Challenge, introduced in 2020, rallies like-minded students and professionals from around the globe to study the practical application of AI and ML in emerging and future digital communications networks and sustainable development. The second Challenge (in 2021) attracted over 1,600 students and professionals from 82 countries, competing for prizes and global recognition. The 2022 Challenge covered a wide range of topics, including AI/ML in 5G, GeoAI, and tinyML. By mapping emerging AI and ML solutions, the Challenge fostered a community to support the iterative evolution of ITU standards. To learn more, see the Challenge GitHub.

ITU is also actively working on the environmental impact of AI. The AI and the Environment report highlights existing and emerging standards that support AI’s environmental efficiency. ITU, France, and UNEP co-initiated the Coalition for Sustainable AI and contributed to the report on Standardization for AI Environmental Sustainability – Towards a Coordinated Global Approach, launched at the AI Action Summit. ITU-T SG 5 is developing new standards to assess greenhouse gas emissions and improve the energy efficiency of AI systems, with the report Measuring what matters: How to assess AI’s environmental impact serving as a key reference.

Several ITU-T Focus Groups are considering the use of AI and ML, including:

Main activities related to ITU-R SGs and reports include:

  • ITU-R SG1 covers spectrum management and monitoring, and has published a report on next-generation spectrum monitoring, applying AI and big data technologies to the automation of spectrum monitoring. Question ITU-R 241/1 ‘Methodologies for assessing or predicting spectrum availability’ was approved in 2019 and remains under study.
  • ITU-R SG6 covers all aspects of the broadcasting service and is working on AI for broadcasting, including the use of generative AI in programme-making workflows and the extraction of audio and video objects during production. SG6 deliverables include Question ITU-R 144/6 ‘Use of artificial intelligence (AI) for broadcasting’ and Report ITU-R BT.2447 ‘Artificial intelligence systems for programme production and exchange’.
  • ITU-R has established a Correspondence Group on machine learning for propagation studies, providing guidance on the application of ML in the development of radio-wave propagation prediction methods.

During the 40th High-Level Committee on Programmes (HLCP) session in October 2020, the Inter-Agency Working Group on AI (IAWG-AI) was established to focus on policy and programmatic coherence of AI activities within the UN. IAWG-AI, co-led by the United Nations Educational, Scientific and Cultural Organization (UNESCO) and ITU, aims to combine the ethical and technological parts of the UN to provide a solid foundation for current and future system-wide efforts on AI, ensuring respect for human rights and accelerating progress towards the SDGs.

ITU also coordinates an annual UN Activities on AI report, a joint effort with almost 50 UN agencies and entities, all partners of AI for Good or members of the IAWG-AI. The report usually presents over 400 cases and projects run by the UN system, in areas covering all 17 SDGs, ranging from smart agriculture and food systems to transportation, financial services, and healthcare. The report contains an Executive Summary that presents an analysis of all the projects submitted to the report, providing a snapshot of the key tracks, trends, and gaps in AI activities within the UN system.

ITU plays a role in global AI governance as part of the secretariats for the Global Dialogue on AI Governance and the Scientific Panel on AI, and co-leads the sub-group on AI of the working group on digital technologies. The CWG on WSIS&SDGs has been regularly reviewing the Secretary-General’s report on PP Resolution 214, with members calling for more detailed reporting on how ITU’s AI activities relate to the implementation of that resolution; the January 2026 meeting also consulted with co-chairs of the first Global Dialogue on AI Governance, with members emphasising the value of holding the Dialogue alongside the AI for Good Global Summit and WSIS Forum 2026.

The CWG-Internet discussed, at its January 2026 meeting, a proposal by Saudi Arabia and Morocco on Internet-related public policy issues emerging from the WSIS+20 outcome, noting that emerging technologies, including AI, introduce new dimensions to Internet-related public policy and that dialogue among Member States can help identify shared priorities and support capacity-building efforts.

The CWG on Child Online Protection (CWG-COP) has placed increasing emphasis on the implications of AI for child safety online. Its 23rd and 24th meetings (September 2025 and January 2026) addressed AI-enabled risks — including content generation, automated moderation, and algorithm-driven engagement — while highlighting opportunities to embed safety-by-design and child-centred safeguards in digital services. The Joint Statement on Artificial Intelligence and the Rights of the Child was also presented to the group.

The Expert Group on International Telecommunication Regulations (EG-ITRs) finalised its report in January 2026, reflecting divergent views on whether the ITRs should be revised to address AI and other emerging issues. Some members supported revision; others cautioned that an inflexible treaty instrument is ill-suited to regulating a dynamic technological landscape, and that whether and how to accommodate emerging technologies within ITU’s mandate remains an open question.

The UN-led initiative, United 4 Smart Sustainable Cities (U4SSC), coordinated by ITU, UNECE, UNEP, and UN-HABITAT, and supported by 19 UN agencies and programmes, has been examining how AI can be employed in the smart city domain and through its thematic group on Artificial Intelligence in Cities for implementing AI-based solutions in line with the SDGs.

ITU, through its Telecommunication Development Bureau (BDT), organises the Global Symposium for Regulators (GSR), ITU’s flagship annual event, bringing together regulators to address emerging challenges such as data governance, 5G licensing, and cross-border data flows. Key outcomes from GSR24 included the GSR Best Practice Guidelines on a roadmap for regulators to harness transformative technologies (e.g. AI, 5G) by promoting agile, risk-aware policies and stakeholder collaboration.

As part of its ‘Green Digital Action’ initiative, ITU emphasises green AI to reduce data-centre emissions. The AI Climate Institute, operating under the Green Digital Action Hub and supported by ITU, UNESCO, and Brazil’s ANATEL, further anchors this work institutionally.

ITU-D’s regional initiatives approved at WTDC 2025 include several with an explicit AI focus for the 2026–2029 period: AFR2 aims to develop an inclusive, trustworthy AI ecosystem in Africa for socio-economic development; ARB4 supports innovation ecosystems for the adoption of emerging technologies including AI across the Arab States; and CIS5 focuses on the development and implementation of AI technologies in the CIS region, including a planned regional branch of the AI for Good platform.

Critical internet resources

Over the years, ITU has adopted several resolutions that deal with internet technical resources, such as Internet Protocol-based networks (Resolution 101 (Rev. Bucharest, 2022)), IPv4 to IPv6 transition (Resolution 180 (Rev. Bucharest, 2022)), and internationalised domain names (Resolution 133 (Rev. Bucharest, 2022)). ITU has also adopted a resolution on its role regarding international public policy issues pertaining to the internet and the management of internet resources, including domain names and addresses (Resolution 102 (Rev. Bucharest, 2022)). In addition, the ITU Council has set up a Working Group on International Internet (CWG-Internet) – related Public Policy Issues, tasked with identifying, studying, and developing matters related to international internet-related public policy issues. This Working Group also holds regular online open public consultations on specific topics to give all stakeholders from all nations an opportunity to express their views with regard to the topic(s) under discussion.

ITU is also the facilitator of the World Summit on the Information Society (WSIS) Action Line С2 – Information and communication infrastructure.WTSA-24 recognised the importance of the common understanding on the technical requirements and standardisation aspects of digital public infrastructure by adopting the new WTSA Resolution 103 ‘Enhancing standardization activities on digital public infrastructure’.

Digital standards

In the work of ITU the issue of digital standards is addressed as ‘International standards’

Presently, 95% of international traffic runs over optical infrastructure built in conformance with ITU standards. Video now accounts for over 80% of all internet traffic; this traffic relies on ITU’s Primetime Emmy-winning video-compression standards.

ICTs are enabling innovation in every industry and public-sector body. The digital transformation underway across our economies receives key support from ITU standards for smart cities, energy, transport, healthcare, financial services, agriculture, and AI and ML.

ICT networks, devices, and services interconnect and interoperate thanks to the efforts of thousands of experts who come together on the neutral ITU platform to develop international standards known as ITU-T Recommendations.

Standards create efficiencies enjoyed by all market players, efficiencies, and economies of scale that ultimately result in lower costs to producers and lower prices to consumers. Companies developing standards-based products and services gain access to global markets. By supporting backward compatibility, ITU standards enable next-generation technologies to interwork with previous technology generations. This protects past investments while creating the confidence to continue investing in our digital future.

The ITU standardisation process is contribution-led and consensus-based. Standardisation work is driven by contributions from ITU members and consequent decisions are made by consensus. The process aims to ensure that all voices are heard and that the resulting standards have the consensus-derived support of the diverse and globally representative ITU membership.

ITU members develop standards year-round in ITU-T SGs. Over 6,000 ITU-T Recommendations are currently in force, and over 300 new or revised ITU-T Recommendations and Supplements are approved each year.

For more information on the responsibilities of ITU SGs, covering ITU-T SG as well as those of the ITU radiocommunication and development sectors (ITU-R and ITU-D), see the ITU backgrounder on study groups.

The ITU World Telecommunication Standardization Assembly (WTSA) is the governing body of ITU’s standardisation arm (ITU-T). It meets every four years to review the overall direction and structure of ITU-T. This conference also approves the mandates of the Telecommunication Standardization Sector Study Group (ITU-T SSGs) (WTSA Resolution 2) and appoints the leadership teams of these groups.

ITU develops international standards supporting the coordinated development and application of IoT technologies, including standards leveraging IoT technologies to address urban development challenges.

WR to TL recognition procedure

Based on an MoU signed by ITU-T, the International Laboratory Accreditation Cooperation (ILAC), and the International Accreditation Forum (IAF), ITU recognises testing laboratories (TLs). These are accredited by an accreditation body (AB) that is a signatory to the ILAC Mutual Recognition Arrangement (MRA) for testing. The scope of accreditation contains ITU-T Recommendation(s). All TLs which meet the criteria are listed in the ITU TL Database. More details are also available in the ITU C&I Portal.

Human rights and human-centric technologies 

In recent years, ITU has strengthened its commitment to embedding human rights in the development and deployment of digital technologies, particularly in the context of technical standards. This work is grounded in the recognition that standards have far-reaching implications for privacy, data protection, freedom of expression, accessibility, and non-discrimination. In response to calls from the UN Human Rights Council and the Global Digital Compact, ITU has deepened its collaboration with the Office of the High Commissioner for Human Rights (OHCHR), engaging in joint dialogues, multistakeholder consultations, and awareness-raising activities to ensure that standards development reflects fundamental rights principles.

At the World Telecommunication Standardization Assembly (WTSA-24), a landmark side event co-organised with OHCHR, the European Union, France, and the Czech Republic emphasised the need to embed human rights from the earliest stages of standardisation. The event was accompanied by a powerful statement from the Freedom Online Coalition, supported by 42 countries, calling for international standards that are not only technically sound but also aligned with the SDGs and human rights. For the first time, resolutions adopted at WTSA explicitly referenced human rights, including those related to emerging technologies such as AI and the metaverse.

Through its standardisation work, ITU has addressed the human dimensions of technologies across several ITU-T study groups. These include the development of standards for e-waste management (SG5), smart sustainable cities and digital inclusion (SG20), and accessible telehealth services (SG21). ITU has also advanced work on AI watermarking and deepfake detection—crucial for safeguarding the authenticity of information and the right to freedom of expression in an era of generative content. The AI for Good platform, convened with over 40 UN agencies, provides a trusted space to promote the development of AI that is inclusive and rights-respecting.

In this effort, ITU promotes inclusive participation by reducing barriers for civil society and experts from the Global South to engage in standardisation, offering fellowships, online participation options, and targeted training. Initiatives such as the Network of Women and Youth Advisory Board aim to diversify the voices shaping the digital future. By anchoring its digital governance and technical standards in human rights, ITU affirms its vision for a digital world that empowers individuals, protects the most vulnerable, and promotes equality and inclusion at its core.

Internet of things

Within the work of ITU, the work related to the IoT also includes ‘Smart cities’.

ITU develops international standards supporting the coordinated development and application of IoT technologies, including standards leveraging IoT technologies to address urban-development challenges.

These standards not only enable the broad range of IoT applications—from smart manufacturing to smart cities and global monitoring systems—but also ensure interoperability and efficient integration of both wired and wireless technologies across networks.

Alongside ITU-T studies on IoT, digital twins, and smart sustainable cities and communities, ITU-R conducts studies on the technical and operational aspects of radiocommunication networks and systems for IoT. The spectrum requirements and standards for IoT wireless access technologies are being addressed in ITU-R, as follows:

  • Harmonisation of frequency ranges and technical and operating parameters used for the operation of short-range devices.
  • Standards for wide area sensor and actuator network systems.
  • Spectrum to support the implementation of narrowband and broadband machine-type communication infrastructures.
  • Support for massive machine-type communications within the framework of the standards and spectrum for IMT-Advanced (4G), IMT-2020 (5G), and IMT-2030 (6G).
  • Use of fixed-satellite and mobile-satellite communications for IoT.

ITU-D SG2 Question 1/2 ‘Creating smart cities and society: Employing information and communication technologies for sustainable social and economic development’ includes case studies on IoT application and identifies the trends and best practices implemented by member states, as well as the challenges faced, to support sustainable development and foster smart societies in developing countries.

ITU-T SG20 is at the forefront of this effort, driving the development of innovative standards (ITU-T Recommendations), guidelines, methodologies, and best practices for IoT, digital twins, and smart sustainable cities and communities (SSC&C). Its work focuses on accelerating digital transformation in urban and rural areas by addressing IoT-enabled digital services, systems, and applications. This includes developing architectural frameworks, ensuring interoperability, and promoting human-centric approaches in digital health, accessibility, and inclusion.

Between 2022 and 2024, ITU and the Food and Agriculture Organization of the United Nations (FAO) Focus Group on Artificial Intelligence (AI) and Internet of Things (IoT) for Digital Agriculture (FG- AI4A), established by ITU-T SG20, explored (1) how emerging technologies including AI and IoT can be leveraged for data acquisition and handling, (2) facilitating modelling from a growing volume of agricultural and geospatial data, and (3) providing communication for the optimisation of agricultural production processes.

United for Smart Sustainable Cities (U4SSC) Initiative

ITU facilitates international discussions on the public policy dimensions of people-centred smart cities, principally through the U4SSC initiative, an initiative supported by 19 UN bodies with the aim of achieving SDG 11 (sustainable cities and communities). U4SSC drives global collaboration through its thematic groups, which focus on key areas such as digital transformation, digital wellbeing, digital public infrastructure, city platforms, and artificial intelligence for sustainable cities.

ITU standards have provided a basis for the development of Key Performance Indicators for Smart Sustainable Cities. More than 200 cities worldwide have adopted the indicators as part of the collaboration driven by ITU within the framework of the U4SSC initiative. To promote the work of U4SSC, a series of U4SSC Country Hubs has been set up globally including in Vienna, Austria, hosted by the Austrian Economic Centre (AEC), and in Kyebi, Ghana. U4SSC Hubs provide a unique platform at the national and local level to accelerate cooperation between the public and private sectors and help facilitate the digital transformation in cities and communities while enabling technology and knowledge transfer.

Blockchain

New ITU standards for blockchain and distributed ledger technology (DLT) address the requirements of blockchain in next-generation network evolution and the security requirements of blockchain, both in terms of blockchain’s security capabilities and security threats to blockchain.

ITU reports provide potential blockchain adopters with a clear view of the technology and how it could best be applied. Developed by the FG DLT, these reports provide an ‘assessment framework’ to support efforts to understand the strengths and weaknesses of DLT platforms in different use cases. The Group has also produced a high-level DLT architecture – a reference framework – detailing the key elements of a DLT platform. The FG studied high-potential DLT use cases and DLT platforms said to meet the requirements of such use cases. These studies guided the Group’s abstraction of common requirements necessary to describe a DLT architecture and associated assessment criteria. The resulting reports also offer insight into the potential of DLT to support the achievement of the SDGs.

Blockchain and DLT are also key to the work of the Digital Currency Global Initiative, a partnership between ITU and Stanford University to continue the work of the ITU Focus Group on Digital Currency, including Digital Fiat Currency (FG DFC). The Digital Currency Global Initiative provides an open, neutral platform for dialogue, knowledge sharing, and research on applications of the central bank digital currency (CBDC) and other digital currency implementations. The initiative will share case studies of digital currency applications, benchmark best practices, and develop specifications to inform ITU standards.

ITU-T SG3 is studying economic and policy aspects when using distributed ledger technologies such as for the improved management of the Universal Service Fund or to handle accounting.

ITU-T SG5 is studying the environmental efficiency of digital technologies, including blockchain. For example, ITU-T SG5 has developed Recommendation ITU-T L.1317 on guidelines for energy-efficient blockchain systems.

ITU-T SG21 Question 12/16  on multimedia aspects of DLT and e-services and ITU-T SG17 Question 14/17 on DLT security continue the work of the now closed ITU-T Focus Group on Distributed Ledger Technology. Several recommendations and technical papers have been produced, and more are being prepared.

Topics of interest for digital financial services (DFS) being studied by Q22/16 and Q7/17 include digital evidence services, digital invoices, and smart contracts. ITU-T SG20 Question 4/20 on data analytics, sharing, processing, and management, including big data aspects, IoT, and smart sustainable cities and communities (SSC&C), is developing a set of standards on emerging technologies such as blockchain to support data processing and management (DPM).

Cloud computing

ITU standards provide the requirements and functional architectures of the cloud ecosystem, covering inter- and intra-cloud computing and technologies supporting anything as a service (XaaS). These standards enable consistent end-to-end, multi-cloud management and the monitoring of services across different service providers’ domains and technologies. They were developed in view of the convergence of telecoms and computing technologies that characterise the cloud ecosystem.

Cloud services provide on-demand access to advanced ICT resources, enabling innovators to gain new capabilities without investing in new hardware or software. Cloud concepts are also fundamental to the evolution of ICT networking, helping networks meet the requirements of an increasingly diverse range of ICT applications.

As innovation accelerates in fields such as IMT-2020/5G and IoT, and digital transformation takes hold in every industry sector, the cloud ecosystem will continue to grow in importance for companies large and small, in developing as well as developed countries.

ITU-D SG1 Question 3/1 of the 2018–2021 period focused on the analysis of factors influencing effective access to support cloud computing, as well as strategies, policies, and infrastructure investments to foster the emergence of cloud-computing ecosystems in developing countries, among others. For 2022–2025, this topic will be studied under Question 2/2 ‘Enabling technologies for e-services and applications, including e-health and e-education’.

Emerging technologies

ITU’s range of work on emerging technologies in fields such as AI, metaverse, virtual worlds 5G, IoT, SSC&C, ITS, quantum information technologies, and others have been covered in various other sections.

ITU-T SG5 on Environment, Electromagnetic Fields (EMF), and the Circular Economy is responsible for ICTs related to the environment, energy efficiency, clean energy, and sustainable digitalisation for climate actions. It carries out work to study the environmental efficiency of emerging technologies.

ITU-T SG20 Question 5/20 on the study of terminology and definitions, study and research of emerging digital technologies , serves as a facilitator with the research and innovation community to identify emerging technologies requiring standardisation for the global market and industry.

U4SSC, through its various thematic groups, explores how leveraging emerging technologies such as IoT, AI, blockchain, and digital twin, can help create a sustainable ecosystem and improve the delivery of urban services to improve the quality of life for inhabitants. In this context, U4SSC has published the following reports:

In June 2024, ITU, together with UNICC and Digital Dubai, launched the Global Initiative on Virtual Worlds and AI – Discovering the Citiverse. The Initiative serves as a global platform that aims at fostering open, interoperable, and innovative AI-powered virtual worlds that can be used safely and with confidence by people, businesses, and public services.The UN Virtual Worlds Day is an annual event organised by ITU and other 17 UN entities exploring AI-powered virtual worlds, including the metaverse, to advance the SDGs and the Pact for the Future. The inaugural event held on 14 June 2024, in Geneva, showcased how immersive digital platforms can drive global progress. The second edition will be held on 11-12 June 2025, in Turin, Italy, featuring high-level dialogues, interactive showcases, and collaborative sessions to discuss how virtual technologies can foster sustainability, inclusivity, and digital public infrastructure.

Quantum information technology

Quantum information technology (QIT) improves information processing capability by harnessing the principles of quantum mechanics.  Recent development in QIT has promoted the second quantum revolution and will profoundly impact ICT networks and digital security.

ITU’s standardisation work of QIT helps promote its global development. After the ITU-T Focus Group on Quantum Information Technology for Networks (FG-QIT4N), which provided a collaborative platform for pre-standardisation aspects of QIT for networks and produced nine technical reports, several ITU-T SGs, including SGs 11, 13, and 17 are developing ITU-T Recommendations and Supplements in the Q-, X-, and Y-series of ITU-T Recommendations.

The 2021 webinar series explores innovative QIT applications and their implications on security, classical computing, and ICT networks and the discussion of corresponding roadmaps for quantum networks.

Following the World Telecommunication Standardization Assembly (WTSA-24), ITU-T study groups (SGs) reviewed and updated their mandates, enhancing the scope of quantum-related standardisation work across multiple groups:

  • ITU-T Study Group 11: To continue studies on network signalling and control architectures for Quantum Key Distribution Networks (QKDN).
  • ITU-T Study Group 13: To continue studies on quantum networks, covering both networking aspects of QKDN and broader quantum network technologies.
  • ITU-T Study Group 15: Introduced studies addressing the management and use of QIT in transport networks, as well as network synchronisation, timing, and deployment requirements for QKDN.
  • ITU-T Study Group 17: To continue leading security-related standardisation for quantum technologies, including QKD and post-quantum cryptography (PQC). WTSA-24 adopted an action recognising the need to promote migration to and utilisation of PQC in telecommunications and ICT networks, reinforcing the role of SG17 in developing necessary recommendations, technical reports, and best practices.

The World Telecommunication Standardization Assembly (WTSA-24) in New Delhi mandated further exploration of post-quantum cryptography and recognised that robust fiber infrastructure (including fibre-to-the-home networks) could be foundational for quantum communication rollouts.

ITU-T currently hosts a suite of 40 quantum technology standards, primarily focused on QKD, covering its network, security, and signalling aspects. An additional 30+ standards are under development.

The Joint Coordination Activity on Quantum Key Distribution Network (JCA-QKDN), which oversees ITU-T’s quantum standardisation efforts and facilitates collaboration with external standards bodies, held a collaborative meeting in Singapore in May 2024, aligning efforts with GSMA and ETSI events. It also advanced the development of a quantum standards database, providing a structured overview of global quantum information technology standards.

In recognition of the 100th anniversary of quantum mechanics, the United Nations General Assembly declared 2025 as the International Year of Quantum Science and Technology (IYQ) by Resolution 78/287, adopted on 7 June 2024. ITU plays a key role in the IYQ Steering Committee, guiding its implementation, planning global events, and overseeing related expenditures.

One initiative supporting ITU’s contributions to the International Year of Quantum is Quantum for Good, which explores how quantum technologies can drive global impact. It launched with a high-level side event, ‘Quantum for Good: Frontier Technology for the SDGs’, on 20 September 2024 in New York during the Summit of the Future Action Days, co-organised with UNICC, WEF, and Quantum Delta NL. The follow-up event ‘Quantum for Good: Setting the Stage for the International Year of Quantum’ in The Hague on 20-21 November 2024, deepened discussions on the role of quantum technologies in addressing global challenges, forming thematic sub-working groups (ITU leads the cybersecurity track). The Quantum for Good initiative will continue as a dedicated track during the AI for Good Global Summit (8-11 July 2025), further integrating quantum technologies into discussions on emerging technologies and sustainable development.

A series of other activities will be launched throughout 2025 as part of ITU’s contribution to raising awareness and fostering international collaboration on quantum technologies.

As part of an expanding global push, ITU is coordinating knowledge transfer so that quantum’s early adopters and advanced research hubs can share breakthroughs widely, avoiding a deep ‘quantum divide’. Moreover, initiatives like ‘Quantum for Good’ aim to link quantum technology with AI for beneficial applications—ranging from drug discovery to machine-learning optimisation—while ensuring that quantum advancement remains inclusive.

Network security

In the work of ITU the issue of network security is addressed as ‘ICT security’.

ITU and the WSIS Action Line C5 – Building confidence and security in the use of ICTs, bringing different stakeholders together to forge meaningful partnerships to help countries address the risks associated with ICTs. This includes adopting national cybersecurity strategies, facilitating the establishment of national incident response capabilities, developing international security standards, protecting children online, and building capacity.

ITU develops international standards to build confidence and security in the use of ICTs, especially for digital transformation, in the context of an ever-growing attack surface and confronted with an unbalanced threat landscape caused by new and emerging technology development. Topics of growing significance to this work include digital identity infrastructure, cybersecurity management, security aspects of digital financial services, intelligent transport systems, blockchain and distributed ledger technology, and quantum information technologies.

ITU-T SG17 (Security) is the lead SG on developing international standards to enhance confidence, security, and trust in the use of ICTs; facilitating more secure devices, edge, cloud, network infrastructure, services, and applications; and coordinating security-related work across ITU-T SGs. Providing security by ICTs and ensuring security for ICTs are both major study areas for SG17. Other ITU-T SGs, such as ITU-T SG9 (Broadband Cable and TV) and ITU-T SG13 (Future Networks, with Focus on IMT-2020, Cloud Computing and Trusted Network Infrastructures) have contributed to fulfilling the ITU mandate on cybersecurity.

ITU-TSG5 (Environment, EMF, and the Circular Economy) studies the security of ICT systems concerning electromagnetic phenomena (High-altitude electromagnetic pulse (HEMP), High power electromagnetic (HPEM), information leakage).

ITU-T SG11 (Protocols, testing and combating counterfeiting) continues its studies on the implementation of security measures, in particular on the use of digital public-key certificates in the signalling level in order to cope with different types of attacks on existing ICT infrastructure and services (e.g., OTP intercept, calls intercept, spoofing numbers, robocalls, etc.). ITU-T Recommendations (e.g. ITU-T Q.3057, Q.3062, Q.3063) define the signalling architecture and requirements for interconnection between trustable network entities in support of existing and emerging networks. More details are available at https://itu.int/go/SIG-SECURITY.

WR to combating counterfeiting and stolen ICT devices: The issue of counterfeit and stolen ICT devices affects all stakeholders and is becoming a big challenge for the entire ICT industry. ITU, as a specialised agency of the UN on ICTs, is facilitating industry to cope with such issues. Since 2013, SG11 has approved 13 standards and non-normative documents and organised 11 Workshops and related events, whose main aim has been to promote ITU-T SG11’s current activities and find a way forward. More details about ITU-T SG11 activities on combating counterfeiting are available on a dedicated webpage https://itu.int/go/CS-ICT.

ITU-T SG20 Question 6/20 on Security, privacy, trustworthiness, and identification of IoT and smart sustainable cities and communities (SSC&C), is working on developing recommendations, reports, and guidelines to enhance the security, privacy, trustworthiness, and identification of IoT and smart sustainable cities and communities (SSC&C).  

In 2008, ITU launched a five-pillared framework called the Global Cybersecurity Agenda (GCA) to encourage cooperation with and among various partners in enhancing cybersecurity globally. The cybersecurity programme offers its membership, particularly developing countries, the tools to increase cybersecurity capabilities at the national level in order to enhance security and build confidence and trust in the use of ICTs. The 2022 session of the ITU Council approved guidelines for better utilisation of the GCA framework by ITU.

ITU serves as a neutral and global platform for dialogue around policy actions in the interests of cybersecurity.

ITU issues the Global Cybersecurity Index (GCI) to shed light on the commitment of ITU member states to cybersecurity at the global level. The index is a trusted reference developed as a multistakeholder effort managed by ITU. In the last iteration of the GCI, 150 member states participated.

Alongside the ITU-T’s development of technical standards to support security  and ITU-R’s establishment of security principles for 3G and 4G networks, ITU also assists in building cybersecurity capacity.

This capacity building work helps countries define cybersecurity strategies, assists the establishment of computer incident response teams (CIRTs), supports the protection of children online, and assists countries in building human capacity relevant to security.

Strategies

ITU assists member states in developing and improving effective national cybersecurity frameworks or strategies. At the national level, cybersecurity is a shared responsibility, which requires coordinated action for prevention, preparation, and response on the part of government agencies, authorities, the private sector, and civil society. To ensure a safe, secure, and resilient digital sphere, a comprehensive national framework or strategy is necessary.

CIRTs

Effective mechanisms and institutional structures are necessary at the national level to deal with cyberthreats and incidents reliably. ITU assists member states in establishing and enhancing national CIRTs. In response to the fast-evolving technologies and manifestation of related threats, incident response must be updated and improved continuously.

Building human capacity

  • ITU conducts regional and national cyber drills, assisting member states in improving cybersecurity readiness, protection, and incident response capabilities at the regional and national levels, and strengthening international cooperation among ITU member states against cyberthreats and cyberattacks. To date, ITU has conducted cyber drills involving over 100 countries.
  • ITU Telecommunication Development Bureau organises regional cybersecurity forums across ITU regions, helping build capacity for the Telecommunication Development Bureau (BDT) programmes and facilitating cooperation at the regional and international levels.
  • Through the ITU Academy, ITU offers a number of training courses for professionals in the field of cybersecurity.
  • BitSight provided access to ITU member states for its cybersecurity scoring platform – helping address cybersecurity challenges during the COVID-19 pandemic and to support member states’ health infrastructure with timely information on cyber threats.
  • The Women in Cyber Mentorship Programme builds skills of junior women professionals entering the field of cybersecurity.

International cooperation

In its efforts on cybersecurity, ITU works closely with partners from international organisations, the private sector, and academia, strengthened by a memorandum of understanding (MoU) with a range of organisations such as the United Nations Office on Drugs and Crime (UNODC), World Bank, Interpol, World Economic Forum, and several others.

Child safety online

Within the work of ITU, child safety online is addressed as ‘Child online protection’.

As part of its Global Cybersecurity Agenda (GCA), ITU launched the Child Online Protection (COP) Initiative in 2008, aimed at creating an international collaborative network and promoting the protection of children globally from all kinds of risks and harms related to the online environment, all while empowering children to fully benefit from the opportunities that the internet offers. The initiative focuses on the development of child online protection strategies covering five key areas: legal measures, technical and procedural measures, organisational structures, capacity building, and international cooperation.

Approaching child online safety with a holistic child-rights-based approach, the initiative has recently added to its key objectives the participation of children in policymaking processes related to child online protection as well as the digital skills development for children and their families.

In collaboration with other organisations, ITU has produced four sets of the 2020 Child Online Protection (COP) Guidelines, aimed at children, parents, guardians, and educators, as well as industry and policymakers. The first set of COP Guidelines was produced in 2009. The ITU Council Working Group on Child Protection Online (WG- CP) guides the organisation’s activities in the area of child safety online.

ITU has launched or supported a range of COP responses specific to COVID-19, including:

ITU is working to disseminate Sango’s messages (COP mascot launched in 2020) to develop relevant content and raise awareness of COP.

Access

The need for sustained efforts to expand internet access at a global level and bring more people online has been outlined in several resolutions adopted by ITU bodies. The organisation is actively contributing to such efforts, mainly through projects targeted at developing countries and focused on aspects such as human and institutional capacity building, education, and digital literacy; the deployment of telecommunications networks and the establishment of Internet Exchange Points (IXPs); the creation of broadband public access points to the internet; and the development and implementation of enabling policies in areas such as universal access. The organisation is also studying access-related issues within its various study groups, and it publishes relevant papers and studies. ITU also monitors the progress made by countries in addressing the digital divide, through its periodically updated statistics and studies such as the ICT Facts and Figures and the series of Measuring Digital Development reports, including its analysis of ICT prices. The ITU DataHub brings together a broad range of indicators and statistics for easy consultation and download. The Connect 2030 Agenda envisions specific targets related to internet access; for instance by 2023, 65% of households worldwide were supposed to have access to the internet; by 2023, 70% of individuals worldwide were supposed to be using the internet; and by 2023, internet access was supposed to be 25% more affordable. In 2024, ITU produced a new ‘Facts and Figures: Focus on Small Island Developing States’ report, showing that although 67% of SIDS populations are online—close to the global average—rural 4G coverage lags significantly. An estimated 43% of rural populations in SIDS still have no 4G signal. Under the Partner2Connect Digital Coalition, ITU has mobilised $25 billion of pledges targeting connectivity gaps in SIDS.

To close a $1.6 trillion digital infrastructure gap, ITU collaborates with major development finance institutions. The Digital Infrastructure Investment Initiative (DIII) explores innovative financing of broadband networks, data centres, satellite constellations, submarine cables, and 5G/6G expansions—particularly in developing countries. The initiative focuses on: quantifying the financing gap and identifying immediate priorities; addressing structural barriers that deter investors—like fragile regulatory frameworks or limited local markets; and coordinating public-private partnerships and new financing models so that underserved regions can leapfrog into robust connectivity. The DIII ties into the broader Partner2Connect Digital Coalition—an ITU-led movement now boasting billions in pledges to extend connectivity and digital services worldwide.

Access is treated in most meaningful connectivity-related Questions of ITU-D SG1, including:

  • Question 1/1 on strategies and policies for the deployment of broadband in developing countries.
  • Question 2/1 on strategies, policies, regulations, and methods of migration to and adoption of digital technologies for broadcasting, including providing new services for various environments.
  • Question 4/1 on the economic aspects of national telecommunications/ICTs.
  • Question 5/1 on telecommunications/ICTs for rural and remote areas.
  • Question 6/1 on consumer information, protection, and rights.

ITU is the facilitator of WSIS Action Line С2 – Information and communication infrastructure.

Giga: UNICEF-ITU global initiative

Giga is a UNICEF-ITU global initiative to connect every school to the internet and every young person to information, opportunity, and choice. Access to broadband internet and digital learning is critical to global efforts to transform education to make it more inclusive, equitable, and effective. Yet right now, the ability to leverage digital resources is far from equitably distributed: 1.3 billion children have no access to the internet at home and only around half of the world’s schools are online.  

This digital exclusion particularly affects the poorest children, girls, and those with disabilities. These learners miss out on online resources, the option to learn remotely, and the opportunity to develop digital skills. In 2019, the United Nations Children’s Fund (UNICEF) and ITU joined forces to address this new form of inequality by creating Giga, a unique global partnership with the bold ambition to connect every school in the world to the internet by 2030.  

What Giga does

  • Giga maps schools and their internet access. No one knows how many schools there are in the world (approximately 6-7 million). Giga’s Project Connect map provides a real-time display of access and gaps to guide funders and governments and to enable accountability. Giga has mapped over 2.1 million schools across 140 countries.
  • It creates models for innovative financing. It could cost over $400 billion to connect every unconnected school. Giga is working with a diverse array of partners to develop solutions for affordable, sustainable connectivity and aims to mobilise $5 billion to catalyse investment in vital connectivity infrastructure.
  • Giga supports governments contracting for connectivity. It helps governments design the regulatory frameworks, technology solutions, and competitive procurement processes needed to get schools online. Giga and its partners have connected over 2.4 million students in over 5,800 schools.  

Learn more at giga.global. Please refer to the chapter on Giga.

Capacity development

ITU is heavily involved in capacity development activities, mainly aimed at assisting countries in developing their policy and regulatory frameworks in various digital policy areas, ranging from the deployment or expansion of broadband networks to fighting cybercrime and enhancing cybersecurity. The ITU Academy provides a wide range of general and specialised courses on various aspects related to ICTs. Such courses are delivered online, face-to-face, or in a blended manner, and span a wide variety of topics, from technologies and services to policies and regulations. ITU also develops digital skills at a basic and intermediate level for citizens through its Digital Transformation Centres (DTC) Initiative.

The Digital Regulation Platform is the result of ongoing collaboration between ITU and the World Bank, which started in 2000. Structured by thematic areas, the Digital Regulation Platform aims to provide practical guidance and best practice for policymakers and regulators across the globe concerned with harnessing the benefits of the digital economy and society for their citizens and firms. The content provides an update on the basics of ICT regulation in light of the digital transformation sweeping across sectors, and also includes new regulatory aspects and tools for ICT regulators to consider when making regulatory decisions.

The inclusivity of the ITU standardisation platform is supported by ITU’s Bridging the Standardization (BSG) Programme, as well as regional groups within ITU-T SGs. The BSG hands-on SG effectiveness training builds awareness and understanding of standardisation activities and working methods in highly interactive workshops and webinars, and Guidelines for National Standardization Secretariats (NSS) assist developing countries in developing the practical skills and national procedures required to maximise the effectiveness of their participation. In addition, ongoing enhancements to ITU-T electronic working methods and language support, coupled with fellowship opportunities for experts from developing countries, foster inclusivity in major standards-making meetings. Specific projects, sponsored by voluntary contributions from members, focus on emerging technology issues such as ethics, risks, governance, regulatory and legal aspects of AI/standardisation issues. 

Digital services and applications

The Digital Services and Applications programme offers member states the tools to leverage digital technology and ICT applications to address their most pressing needs and bring real impact to people, with an emphasis on increasing availability and extending services in areas such as digital health, digital agriculture, digital government, and digital learning, as well as cross-sectoral initiatives to accelerate sustainable development such as smart villages.

To effectively harness digital services and applications for socio-economic development, the programme facilitates:

  • development of a national sectoral digital strategy (including toolkits, guidelines, capacity building, action plans, and evaluations);
  • deployment of innovative digital services and applications to improve the delivery of value-added services, leveraging strategic partnerships as catalysts;
  • knowledge and best practice sharing through studies, research, and awareness raising, connecting stakeholders in converging ecosystems; 
  • addressing emerging technology trends – such as big data and AI – by collecting and sharing best practices.

Digital ecosystems

ITU works on helping member states create and mature their digital innovation ecosystems. The Digital Ecosystem Thematic Priority has created a framework to help countries develop appropriate ICT-centric innovation policies, strategies, and programmes; share evidence-based best practices; and implement bankable projects to close the digital innovation gap. Countries are empowered to develop an environment that is conducive to innovation and entrepreneurship, where advances in new technologies become a key driver for the implementation of the WSIS Action Lines, the 2030 Agenda for Sustainable Development, and the Connect 2030 Agenda.

ITU assists member states through its events, courses, publications, toolkits, and provision of technical advice. Its Ecosystem Development Projects initiative, for example, provides holistic advisory services including ecosystem diagnosis, risk assessment, good practice transfer, and capacity building. Events include its national and regional innovation forums, which bring ecosystem stakeholders together to equip them with the skills to build their national innovation ecosystems; the ITU Innovation Challenges, which identify the best ICT innovators from around the world and equip them with skills to scale their ideas to truly impact their communities; courses on developing and maturing ecosystems (available at the ITU Academy); and Digital Innovation Profiles, which provide a snapshot of a country’s ecosystem status, allowing them to identify and fill the gaps using ITU tools and expertise.egional Innovation Forums, which bring ecosystem stakeholders together to equip them with the skills to build their national innovation ecosystems; the ITU Innovation Challenges, which identify the best ICT innovators from around the world and equip them with skills to scale their ideas to truly impact their communities; courses on developing and maturing ecosystems (available at the ITU Academy); and Digital Innovation Profiles, which provide a snapshot of a country’s ecosystem status and allowing them to identify and fill the gaps using ITU tools and expertise.

Sustainable development

ITU, as the UN specialised agency for ICTs, continues to support its membership and contribute to the worldwide efforts to advance the UN 2030 Agenda for Sustainable Development and achieve its SDGs.

The 17 SDGs and their 169 related targets offer a holistic vision for the UN system. The role and contribution of ICTs as essential catalysts to fast-forward achievement of the SDGs is clearly highlighted and has come into focus since the COVID-19 pandemic started. Infrastructure, connectivity, and ICTs have demonstrated their great contribution and potential to accelerate human progress, bridge the digital divides, and develop digital societies.

ITU has a key role to play in realising its main goals of universal connectivity and sustainable digital transformation, in contributing to achieving the SDGs. ITU contributes to the achievement of the SDGs with four levels of involvement:

  • ICTs as an enabler: ITU can be seen as a contributor to all SDGs through the benefits that ICTs bring to societies and economies.
  • Focus: SDGs with no specific reference to ICTs but where ITU has demonstrated a clear impact through the benefits ICTs bring to specific sectors and activities (e.g. e-health, digital inclusion, smart cities, e-waste, climate change). These are SDGs 1, 3, 10, 11, 12, and 13.
  • Key focus: SDGs where ITU has a particularly strong impact due to its initiatives, and is the custodian of some indicators. These are SDG 4 (Quality Education), with its Target 4b to ‘… expand globally the number of scholarships, for enrolment in higher education, including vocational training and ICTs, technical, engineering and scientific programmes…’; and SDG 5 (Gender Equality), Target 5.b on ‘…the use of enabling technology, in particular ICTs, to promote the empowerment of women’. Indicator 5b.1 on the ownership of mobile phones, by sex.
  • Main key focus: SDGs where ITU maximises its contribution, such as SDG 9 (Industry, Innovation and Infrastructure) and SDG 17 (Partnership for the Goals). Here, ITU is also the custodian of related Target 9.c on ‘…. ICTs to provide universal and affordable access to the internet…’; and its Indicator 9c.1 on coverage by a mobile network and by technology, as well as Target 17.8 to ‘….enhance the use of enabling technology, in particular information and communications technology’; and its Indicator 17.8.1 about individuals using the internet.

The ITU Connect 2030 Agenda is specifically dedicated to leveraging telecommunications/ICTs, including broadband, for sustainable development. The agenda is built around five goals: growth, inclusiveness, sustainability, innovation, and partnership. In addition, ITU-D works on fostering international cooperation on telecommunications and ICT development issues, and enhancing environmental protection, climate change adaptation, emergency telecommunications, and disaster mitigation and management efforts through telecommunications and ICTs. These and other related issues are explored in reports, guidelines, and recommendations produced by ITU-D SGs

Additionally, ITU-T SGs such as ITU-T SG5 on Environment, EMF, and the Circular Economy is the lead SG and develops standards on circular economy and e-waste management, ICTs related to the environment, energy efficiency, clean energy, and sustainable digitalisation for climate actions, which help achieve the SDGs. 

A list of ITU-R publications in response to Resolution ITU-R 61-3 on ‘ITU-R’s contribution in implementing the outcomes of the World Summit on the Information Society and the 2030 Agenda for Sustainable Development’ is available online.

The ITU strategic plan is aligned with the WSIS Action Lines and SDGs. Since 2015, the WSIS process has been aligned with the 2030 Agenda for Sustainable Development to ensure that ICTs play the enabling role in advancing the SDGs.

Inclusive finance

Within the work of ITU, the issues related to inclusive finance are addressed as ‘Digital Financial Services (DFS)’.

ITU has built a substantial programme of work in support of digital financial inclusion. ITU standards for digital finance address the security of telecommunications infrastructure (Signalling System No. 7 (SS7)) vulnerabilities, SIM vulnerabilities and SIM fraud and the security of mobile payments applications, process for managing risks, threats, and vulnerabilities for digital finance service providers, assessing the quality of service of mobile networks to improve reliability and user experience for digital financial services and methodology for auditing the security of mobile payment applications in order to assess their level of security assurance through the DFS Security Lab. They provide for a high quality service and user experience, and safeguard security to build trust in digital finance.

Pursuant to WTSA Resolution 89, ITU has implemented several activities aimed at enhancing the use of ICTs in bridging the financial inclusion gap through the following:

  1. The Financial Inclusion Global Initiative (FIGI)
  2. ITU-T study groups and focus groups work on standardisation activities related to digital financial services
  3. The Digital Financial Services Security Lab
  4. Insights on Digital Financial Services during COVID-19 Webinars

The ITU Focus Group on Digital Financial Services (2014–2016), the ITU Focus Group on Digital Currency including Digital Fiat Currency (2017–2019), and the Financial Inclusion Global Initiative (2017–2021), a four-year programme to advance research in digital finance and accelerate digital financial inclusion in developing countries co-led by ITU, the World Bank Group, and the Committee on Payments and Market Infrastructures, with financial support from the Gates Foundation, have been at the heart of the resulting standardisation activities for digital financial inclusion.

Standardisation activities in the ITU-T study groups related to digital financial services include the following:

  1. ITU-T SG3 approved, Recommendation ITU-T D.263, ‘Costs, charges and competition for mobile financial services (MFSs)’ in May 2019. Additionally, the following reports of the Focus Group on Digital Financial Services (FG-DFS) were published as ITU-T SG3 technical reports:
    1. DSTR-DFSECO: Digital financial services – The Digital Financial Services Ecosystem
    2. DSTR-DFSREG: Digital financial services – Regulation in the Digital Financial Services Ecosystem  
    3. DSTR-DFSSNDL: Digital financial services – Impact of Social Networks on Digital Liquidity  
    4. DSTR-DFSCA: Digital financial services – Competition Aspects of DFS  
    5. DSTR-DFSRP: The Regulator’s Perspective on the Right Timing for Inducing Interoperability  
    6. DSTR-DFSPI: Digital financial services – Access to Payment Infrastructures  
    7. DSTR-DFSUAAFR: Digital financial services – Review of DFS User Agreements in Africa: A Consumer Protection Perspective  
    8. DSTR-DFSCP: Digital Financial Services – Commonly Identified Consumer Protection Themes for Digital Financial Services  
    9. DSTR-DFSMR: Digital Financial Services – Main Recommendations
  1. ITU-T SG 12 has developed the following recommendations for quality of service and quality of experience for digital financial services:
    1. Recommendation ITU-T G.1033 highlights important aspects related to quality of service (QoS) and quality of experience (QoE) that require consideration in the context of digital financial services.
    2. Recommendation ITU-T P.1502 introduces a methodology for testing the quality of experience (QoE) of digital financial services.
    3. Recommendation ITU-T P.1503 Extended methodology for cross-country and inter-operator digital financial services QoE testing

The recommendations are based on the results of the ITU-T Focus Group on Digital Financial Services and the FIGI Security, Infrastructure and Trust Working Group.

  1. ITU-T SG 17 has developed the following ITU-T recommendations related to the security of digital financial services based on the reports from the FIGI Security, Infrastructure, and Trust Working Group.
    1. Recommendation ITU-T X.1150 – Security assurance framework for digital financial services  (March 2024)
    2. New recommendations determined at the SG 17 meeting in September 2024:
      1. New Recommendation ITU-T X.1456 (X.sgdfs-us): Security guidelines for digital financial service (DFS) applications based on unstructured supplementary service data (USSD) and subscriber identification module tool kit (STK)
      2. New Recommendation ITU-T X.1284 (X.afotak): Authentication framework  based on one-time authentication key using distributed ledger technology
  2. ITU-T SG11 agreed on the technical reports:
    1. ITU-T QSTR-SS7-DFS (2019): SS7 vulnerabilities and mitigation measures for digital financial services transactions based on the report approved by the FIGI Security, Infrastructure and Trust Working Group
    2. ITU-T QSTR-USSD (2021): Low resource requirement, quantum resistant, encryption of USSD messages for use in financial services

ITU-T SG 11 published recommendations and new work items, which are ongoing on digital financial services, include:

  1. ITU-T Q.3062 (2022): Signalling procedures and protocols for enabling interconnection between trustable network entities in support of existing and emerging networks
  2. ITU-T Q.3063 (2022) : Signalling procedures of calling line identification authentication
  3. Draft Q.TSCA (SG11): Requirements for issuing End-Entity and Certification Authority certificates for enabling trustable signalling interconnection between network entities
  4. Draft E.RAA4Q.TSCA (SG2): Registration authority assignment criteria to issue digital public certificates for use by Q.TSCA

The ITU Digital Financial Services (DFS) Security Lab was set up in 2021 as an outcome of FIGI, with the main objective to collaborate with DFS regulators in emerging economies to adopt the DFS security recommendations (also developed under FIGI) and to provide technical support to DFS regulators in conducting security audits of mobile payment applications used in their country. The DFS Security Lab has organised some 35 DFS Security Clinics attended by over 1,500 participants from emerging economies. The security clinics are aimed at providing an overview of the ITU DFS security recommendations to the regulators from the telecom and financial services regulators, mobile network operators, and DFS providers.

In addition, the knowledge transfer programme of the DFS Security Lab provides technical assistance to regulators in emerging economies to set up the DFS Security Lab in their country, implement the DFS security recommendations including ITU-T X.1150 Recommendation and assist the staff of the regulators to be able to conduct the security audits of mobile payment apps based on the standard methodology of the DFS Security Lab.

The following telecom regulators have so far benefited from technical assistance for knowledge transfer for the DFS Security Lab: Peru, Zimbabwe, The Gambia, Ethiopia, Ghana, Antigua and Barbuda, and St Lucia. The knowledge transfer programme for these countries is ongoing in 2025. In addition, new requests were received from South Sudan, Lesotho, Eswatini, Gabon, and Burkina Faso in 2025. In 2023, the DFS Security Lab developed a cyber resilience self-assessment framework for critical infrastructure for DFS aimed at regulators to conduct evaluation of the level of cyber resilience of critical infrastructure for digital finance. 

In 2020, ITU organised the Insights on Digital Financial Services Webinar Series with the objective of providing insights on the innovative applications of telecommunications services, digital payments, and fintech in addressing COVID-triggered social distancing and lockdown, and sharing lessons learned from governments and DFS stakeholders on the measures they are implementing. Twelve webinars were held between May and December 2020, attracting over 1,000 unique participants from 105 countries. The webinars focused on topics such as digital identity, strong authentication technologies, security of digital financial transactions, handling fraud and scams, tracking digital financial crimes and fraud, digital credit technologies, mitigating telecom infrastructure vulnerabilities for digital finance, and central bank digital currency.

In 2020, ITU and Stanford University launched the Digital Currency Global Initiative (DCGI) to continue the work of the ITU Focus Group on Digital Currency including Digital Fiat Currency. DCGI provides an open and neutral platform for dialogue, knowledge sharing, and research on the applications of Central Bank Digital Currency (CBDC) and other digital currency implementations. 

E-waste

ITU works to develop policies, standards, frameworks, and guidelines for the efficient disposal of e-waste in order to achieve a circular economy. ITU has the mandate to promote awareness of the environmental issues associated with telecommunications/ICT equipment design and encourage energy efficiency and the use of materials in the design and fabrication of telecommunications/ICT equipment that contributes to a clean and safe environment throughout its lifecycle (Res.182 (Rev. Busan, 2014)). 

ITU plays a key role in the UN E-waste Coalition, is a founding partner of the Global E-waste Statistics Partnership (GESP), and collaborates with the Circular Electronics Partnership.

ITU-D has been mandated to assist developing countries in undertaking a proper assessment of the size of e-waste and in initiating pilot projects to achieve environmentally sound management of e-waste through e-waste collection, dismantling, refurbishing, and recycling. To this end, the organisation supports countries in developing national policies on e-waste, and works together with industry partners from the public and private sectors to stimulate coordinated actions towards a circular economy model. ITU-D and ITU-T SGs also explore issues related to ICTs and the environment.

ITU-T has been mandated to pursue and strengthen the development of ITU activities in regard to handling and controlling e-waste from telecommunications and information technology equipment and methods of treating it; and to develop recommendations, methodologies, and other publications relating to sustainable management of e-waste resulting from telecommunications/ICT equipment and products, as well as appropriate guidelines on the implementation of these recommendations. As part of this effort, ITU-T promotes circular economy principles to extend the life cycle of ICT products, encourage resource efficiency, and minimise waste generation. ITU-T SG5 on Environment, EMF, and the Circular Economy is the lead ITU-T SG on the circular economy and e-waste management.

ITU-T SG5 has a dedicated Question (Q7/5) on ‘E-waste, circular economy, and sustainable supply chain management’. This Question seeks to address the e-waste challenge by identifying the environmental requirements of digital technologies including IoT, end-user equipment, and ICT infrastructures or installations, based on the circular economy principles and improving the supply chain management in line with SDG 12, target 12.5 to substantially reduce waste generation through prevention, reduction, recycling, and reuse by 2030.

As part of this work, Q7/5 is developing the Digital Product Passport (DPP), a tool designed to enhance transparency and traceability of ICT products by providing key environmental and material data throughout their life cycle, facilitating sustainable resource management and circularity. Additionally, ITU-T contributes to global efforts through its engagement in the Digitalization for Circular Economy (D4CE) initiative, led by the OnePlanet Network, which explores how digital technologies can optimise resource use, improve material flows, and support sustainable business models to accelerate the transition to a circular economy.

Rights of persons with disabilities

ITU works both to promote globally ICT accessibility for persons with disabilities and to make ITU a more accessible organisation for persons with disabilities – Resolution 175 (Rev. Bucharest, 2022).

Globally, ITU has continued conducting technical work in ITU-R, ITU-T, and ITU-D SGs, advancing the use of telecommunications and ICTs for persons with disabilities; and developing resources to support member states in establishing environments that ensure accessible telecommunications/ICTs – work conducted with the participation of persons with disabilities and aligned with the Connect 2030 Agenda. ITU-D advanced regional initiatives linked to ICT accessibility, with projects, training, and events, and provided support to ITU administrations in almost every region, including organising Accessible Americas and Accessible events. More information is available here.

Within the second area of focus, ITU has made progress in implementing its ITU Accessibility Policy for persons with disabilities, with an updated version endorsed by the ITU Council 2021.

ITU-D Study Question 7/1 continues to focus on telecommunications/ICT accessibility to enable inclusive communication, especially for persons with disabilities for 2022–2025, as agreed at WTDC–22.

The year 2021 released SG Question 7/1 report (available free of charge in all UN official languages) with its accompanying video and the focused workshop and webinar confirm the careful attention given to this topic.

ITU-R continues its work in response to Resolution ITU-R 67-2 on ‘Telecommunications/ICT accessibility for persons with disabilities and persons with specific needs’. Further information on the work carried out by the Intersector Rapporteur Group Audiovisual Media Accessibility (IRG-AVA), can be found here.

ITU’s work on accessibility includes regional events, ICT accessibility assessment, and the publication of new resources and handbooks. ITU has developed capacity-building materials to promote the adoption of accessible solutions, including 15 video tutorials on the development and remediation of accessible digital content.

A range of activities is detailed below.

Further regional events are set out below.

  • Accessible Americas: ICT for ALL, Cuba 2021, featured discussions with policymakers and stakeholders on ICT/digital accessibility in the context of COVID-19.
  • Accessible Africa, virtual, 2021. Five online, interactive workshops sought to strengthen the capacity of 175 regional focal points from 42 African countries on ICT/digital accessibility.
  • Accessible Europe: ICT for ALL 2021, virtual, 2021. Over 240 participants from more than 40 countries discussed how to remove barriers to enable the social inclusion of persons with disabilities, through cooperation, programmes, and training.
  • Accessible Commonwealth of Independent States (CIS): In 2021, the CIS Region has shown increased interest in ICT accessibility implementation to ensure equal digital empowerment through ICT.

Assessing and monitoring the implementation of ICT accessibility

WSIS Forum 2021: ICTs and Accessibility for Persons with Disabilities and Specific Needs

  • WSIS Forum 2021 featured ICTs and Accessibility for Persons with Disabilities and Specific Needs, with virtual workshops on innovative technologies, bringing together experts and stakeholders to discuss how to leverage ICTs to help people with blindness and vision impairment and how to provide inclusive education for all – showcasing emerging assistive technologies.

Self-paced online training courses

Other accessibility resources

Events and opportunities to support the global implementation of ICT accessibility

Making ITU a more accessible organisation for persons with disabilities

  • ITU continues to ensure accessibility to persons with disabilities, including staff, delegates, and the general public.
  • To ensure the structure and content of ITU websites, videos, publications, digital documents, and digital information are all digitally accessible, training events were under preparation (held in February 2022).
  • To provide fully accessible ITU events, an invitation to bid for the provision of real-time captioning was completed in November 2021. Proposals for captioning in French, Spanish, and Chinese have been submitted.
  • In 2019, ITU provided captioning across ITU events and major conferences, sign language interpretation at selected ITU-T accessibility meetings and in making ITU websites accessible. ITU has also modified its internal production to generate accessible publications in the six official languages.

COVID-19: Ensuring digital information is accessible to all

Gender rights online

Within the work of ITU, gender rights online is addressed as ‘Gender digital divide‘.

ITU is involved in activities aimed at promoting gender equality and the empowerment of women and girls through ICTs.

ITU is the custodian of three gender-related SDG indicators: the proportion of individuals who (1) own a mobile phone; (2) use the internet; and (3) have ICT skills. ITU’s Measuring Digital Development: Facts and Figures 2021 shows that, in all regions, the gender internet divide has been narrowing in recent years, and calls for more action on cultural, financial, and skills-related barriers that impede internet uptake among women. ITU has launched several targeted efforts to bridge the gender digital divide and advance the Connect 2030 Agenda. Below are some highlights of ITU’s work on gender.

Together with the United Nations Entity for Gender Equality and the Empowerment of Women (UN Women), the United Nations University (UNU), the GSMA, and the International Trade Centre (ITC), ITU has launched the EQUALS Global Partnership for Gender Equality in the Digital Age with over 100 partners working together to ensure that women are given access, are equipped with skills, and develop the leadership potential to work in the ICT industry. Under this initiative, ITU contributes with the annual flagship event, the EQUALS in Tech Awards. The awards are presented every year to organisations and individuals working to help girls and women gain equal internet access, learn digital skills, and find opportunities in the tech industry. The initiative is dedicated to encouraging girls and young women to consider studies and careers in ICTs.

The African Girls Can Code Initiative (AGCCI) was launched in Africa in collaboration with UN Women and the African Union Commission (AUC) with the aim to train and empower girls and young women aged 17 to 20 across Africa to become computer programmers, creators, and designers. The initiative has also been launched in the Americas region with a focus on equipping girls with coding skills and generating interest in the pursuit of ICT careers.

Other activities, such as the Women in Technology Challenge and the EQUALS Women in Tech Network, led by ITU, are targeted at advancing women’s engagement with ICTs for social and economic development.

Through a new global initiative on Women in Digital Business, ITU partners with the ILO and Microsoft Philanthropies to equip women entrepreneurs across Africa, Asia, and Latin America with digital and entrepreneurial skills. The ‘train-the-trainer’ model has reached over 25,000 women, supporting inclusive online business growth. 

ITU WRC-19 also adopted a declaration that promotes gender equality, equity, and parity in the work of the ITU Radiocommunication Sector.

The Radiocommunication Assembly 2023 (RA-23) adopted Resolution ITU-R 72 on ‘Promoting gender equality and equity and bridging the contribution and participation gap between women and men in ITU-R activities’.

ITU is also a facilitator of WSIS Action Line C4 – Capacity building.

Network of Women (NoW): Encouraging gender balance

Encouraging and tracking gender-balanced representation and nominations of women for key roles strengthens women’s participation in ITU meetings. The aim is to build a community where female delegates can network, share their experience, and promote the participation of women – increasing their visibility, empowering them, and encouraging experienced female delegates to mentor ICT professionals in the digital space.

ITU promotes the active participation of women in ITU events and through the Network of Women (NoW) initiatives in each of its three sectors: ITU-R (radiocommunications), ITU-T (standardisation), and ITU-D (development). These efforts aim to increase women’s participation in technical meetings and leadership roles, with activities such as dedicated global campaigns like NOW4WRC27, NOW4WTSA24 , and initiatives such as NOW4WRC27 Mentoring Programme, the Empowering Women Leaders Mentorship Programme for WTDC-25 in the run-up to key ITU governing conferences.
ITU monitors women’s participation in events and activities through the gender dashboard.

ITU Secretary General Doreen Bogdan-Martin is a member of the Global Board of the International Gender Champions (IGC), a high-level network driving systemic change through concrete actions.

Capacity-building that empowers indigenous communities through technology

Capacity-building training for indigenous communities has empowered indigenous people and communities through technology. The training is tailored to needs and interests and has taken into account self-sustainability aspects and cultural legacy.

The programme has reached 70 indigenous participants throughout the Americas, 21 of whom have completed the full programme – from Argentina, Bolivia, Ecuador, Honduras, Mexico, and Peru. Thirty per cent of participants are indigenous women.

The course Technical Promoters in Telecommunications and Broadcasting in Indigenous Communities requires one year of study and trains indigenous professionals in maintaining indigenous networks from infrastructure to communication delivery. The module boosts the professional development of professionals and their ability to contribute to their communities’ socio-economic development and self-sustainability.

A course in 2021, on Innovative Communication Tools on How to Develop, Manage and Operate an Indigenous Radio Network, was offered to 141 indigenous participants over two editions. Countries represented included Argentina, Bolivia, Chile, Colombia, Costa Rica, Ecuador, Guatemala, Mexico, Panama, Paraguay, Peru, and Venezuela. Thirty per cent of participants completed all five units of the course, 40.5% of whom were indigenous women.
ITU and UNESCO were developing activities for rollout at the WSIS Forum 2022 as contributions to the International Decade of Indigenous Languages (2022–2032).

Working for digital inclusion for older people-raising awareness and building resources

For the first time, ITU has addressed digital inclusion for older people by raising awareness on the topic, leveraging the capacity of ITU members and stakeholders, providing policy and strategy guidelines, and developing resources to support global efforts to overcome this socio-economic challenge.

Resources supporting older persons in the digital world.

The World Telecommunication and Information Society Day 2022 (WTISD 2022) was dedicated to the theme: Digital technologies for older persons and healthy ageing.

ITU contributing to UN work

Working for increased youth engagement

The ITU Youth Strategy ensures the participation of youth in ITU in implementing the 2030 Agenda for Sustainable Development. The strategy is built on three pillars: creating a community of young leaders, bringing young people together to engage with ITU and members, and fostering participation in ITU activities. More than 40 Youth Task Force members across ITU are coordinating efforts to implement the ITU Youth Strategy.

The initiatives detailed below have been implemented as part of the ITU Youth Strategy and as part of its continued commitment to engaging and empowering young people in the digital development agenda.

The Robotics for Good Youth Challenge is a global educational robotics championship that invites students aged 10 to 18  to develop AI and robotics-based solutions for global challenges. In the 2024-2025 edition, participants simulate a disaster response scenario using robotics and compete in a global challenge organised by ITU, with the grand finale taking place at the AI for Good Global Summit 2025. This programme offers a unique entry point into STEM disciplines while fostering the problem-solving and teamwork skills that are critical for the next generation of digital leaders. Over 7,000 participants from twenty countries are taking part in the first edition of the global competition, 35% of whom are from least developed countries.

The AI for Good Youth Zone at the AI for Good Global Summit 2024 hosted practical workshops and hands-on sessions focused on AI and robotics. Bringing together educators, students, and professionals, nine workshops were facilitated by 11 partners over two days, attracting 300 participants, including children and professionals. The Youth Zone provided interactive and collaborative learning experiences, covering topics from AI EdTech robots to disaster robotics and autonomous vehicles. Workshops by EPFL provided hands-on experience with AI, computer vision, and machine learning, demonstrating how smart cars detect and analyse their environment. Overall, the AI for Good Youth Zone provided a dynamic and engaging platform for participants to learn, collaborate, and explore the exciting world of AI and robotics.

The ITU AI/ML Challenge is a flagship collaborative platform that enables students, researchers, and developers to design and test AI models in various real-world use cases, including communication networks, Geospatial AI, and other domains. Through real-world problem statements and open datasets, participants are guided to explore the frontier of machine learning in ICT infrastructure, strengthening their technical capacities while contributing to ITU’s standards development work. In 2024, there were a total of 13 challenge problem statements, and a total of 4,196 participants joined these problem statements, contributing more than 30,000 submissions.

The Young AI Leaders Community is a platform launched during WTSA-24 to foster youth participation and leadership in driving the AI revolution, bringing together young people aged 18-30 who leverage AI to drive positive change in their communities. It provides a platform for sharing knowledge, developing skills, and collaborating. With 89 hubs across 46 countries and over 300 members operating on a voluntary basis, this network fosters engagement in joint AI for Good activities and projects that extend beyond individual hubs. It also promotes regional and cross-regional collaborations, aligning local actions and initiatives with the broader goals of AI for Good.

The AI for Good Innovation Factory’s special edition Meet Young Innovators Revolutionizing Agrifood Systems in the Global South, was convened in partnership with the World Food Forum (WFF) to spotlight entrepreneurial youth using digital innovation to tackle challenges in agriculture and food systems. This pitch competition provided a stage for youth-led startups to pitch their AI-based solutions to a global audience of investors, policymakers, and partners, reinforcing the role of innovation in solving the world’s pressing issues and empowering young people to be active drivers of transformation.

The Metaverse Think-a-Thon 2024, organised by ITU in collaboration with UNICC, FAO, and IAEA, challenged students and recent graduates to design innovative, technology-driven solutions for smart, sustainable cities and communities. Participants developed virtual simulations addressing global challenges in education, disaster preparedness, conflict resolution, and urban sustainability, advancing the UN SDGs.

The 1st UN Citiverse Challenge, launched on 13 February 2025 and co-organised by ITU alongside 16 global partners, invites students and startups to reimagine the future through the citiverse and digital public infrastructure. Focusing on access to public services, sustainability and resilience, and tourism and digital culture, participants are challenged to design bold, innovative solutions that will shape the cities of tomorrow and drive inclusive, technology-driven urban transformation.

Generation Connect Initiative

Generation Connect, launched in 2020, prepared the way for the journey to World Telecommunication Development Conference 2022 and the Generation Connect Global Youth Summit in 2022.

Generation Connect Visionaries Board

The Generation Connect Visionaries Board offers guidance to ITU on its youth-related work. The Board, composed of ITU representatives, eight young leaders, and eight high-level appointees, advises on the Youth Summit and the Youth Strategy.

Road to Addis Series – Digital Inclusion and Youth Events

The ITU Road to Addis series of events has a strong youth component. The event on International Youth Day 2021 saw the participation of youth as equal partners alongside the leaders of today’s digital change, while the Partner2Connect Meeting 2021 launched the Partner2Connect Coalition.

Implementation of the I-CoDI Youth Challenge

In 2020, ITU organised the International Centre of Digital Innovation (I-CoDI) Youth Challenge on connecting the unconnected. Winning pitches focused on technology and network development, cybersecurity, digital inclusion, climate change and environment, and capacity building.

Generation Connect Virtual Communities

In 2021, ITU launched the new Generation Connect Virtual communities on Facebook, LinkedIn, and Instagram, inviting youth from the regions to join.

ITU: Current co-chair of the United Nations Inter-Agency Network on Youth Development

In March 2021, ITU was the co-chair of the United Nations Inter-Agency Network on Youth Development (IANYD) with a one-year mandate. The Network increases the effectiveness of UN work in youth development by strengthening collaboration and exchange across UN entities.

Capacity Building on Meaningful Youth Engagement

Training on Meaningful Youth Engagement for UN staff was delivered to ITU staff in 2020; 174 ITU staff attended, including top management, members of the ITU Youth Task Force, and professional and administrative staff. This training was followed by two Pitch for Youth workshops in 2020, where teams proposed ideas to an ITU jury on youth engagement initiatives.

Collaboration with the Office of the Secretary-General’s Envoy on Youth

ITU works with the Office of the Envoy on Youth to align the ITU Youth Strategy with the United Nations Youth Strategy: Youth 2030. ITU has engaged with the UN Youth Envoy in various ways, including the co-creation of the Digital Technology session of the #YouthLead Innovation Festival and collaboration on how online efforts are helping improve children’s online safety.

Additional initiatives

ITU’s work on empowering youth through ICTs includes the Digital Skills for Jobs Campaign and the ITU Digital Skills Toolkit. In 2020, ITU mounted a Youth Engagement Survey to consult on how ITU can best engage. The results of this survey informed the ITU Youth Strategy.

Interdisciplinary approaches

WSIS Process

The WSIS process was initiated by ITU in 1998, and it led the organisation of the 2003 and 2005 summits in coordination with the UN system. In line with its mandate and the WSIS outcome documents, ITU continues to play a key lead coordination role in WSIS implementation and follow-up.

The WSIS Forum represents the world’s largest annual gathering of the ICT for development community. Co-organised by ITU, UNESCO, the United Nations Development Programme (UNDP), and the United Nations Conference on Trade and Development (UNCTAD), in close collaboration with all WSIS Action Line Facilitators/Co-Facilitator, the forum has proven to be an efficient mechanism for coordinating multistakeholder implementation activities, exchanging information, creating knowledge, and sharing best practices. It continues to provide assistance in developing multistakeholder and public/private partnerships to advance development goals. The forum provides structured opportunities to network, learn, and participate in multistakeholder discussions and consultations on WSIS implementation.

The ITU Contribution to the Implementation of the WSIS Outcomes is an annual comprehensive report on ITU activities in the WSIS context from all three sectors of the organisation (radiocommunications, standardisation, and development sectors) and the General Secretariat on the activities implemented during the respective year. The report provides updates on the tasks carried out by ITU at the operational and policy levels, covering all assigned mandates with reference to the WSIS process.

ITU plays a leading facilitating role in the WSIS implementation process, in collaboration with more than 30 UN agencies in creating an environment for just and equal information and knowledge societies. As per Resolution 1332 (modified 2019), the ITU membership resolved to use the WSIS framework as the foundation through which it helps the world to leverage ICTs in achieving the 2030 Agenda, within its mandate and within the allocated resources in the financial plan and biennial budget, noting the WSIS- SDG Matrix developed by UN agencies. This close interlink between the WSIS Action Lines and the SDGs and targets can serve as an important basis for work on relevant areas outlined in relevant ongoing processes, for example, UN SGs Our Common Agenda, etc.

ITU’s role in the WSIS process, highlighting the varying role along the WSIS Action Lines:

  • ITU is the sole facilitator for three different WSIS Action Lines: C2 (Information and communication infrastructure), C5 (Building confidence and security in the use of ICTs), and C6 (Enabling environment).
  • ITU has also taken the lead role in facilitating WSIS Action Line C4 (Capacity building).
  • ITU contributes to all the remaining WSIS Action Lines facilitated by other WSIS stakeholders.

The WSIS-SDG Matrix developed by UN WSIS Action Line Facilitators serves as the mechanism to map, analyse, and coordinate the implementation of WSIS Action Lines, and more specifically, ICTs as enablers and accelerators of the SDGs. This mapping exercise draws direct links between the WSIS Action Lines and the proposed SDGs to continue strengthening the impact of ICTs for sustainable development. Building on the Matrix, the Agenda and outcomes of the WSIS Forum are clearly linked to WSIS Action lines and the SDGs, highlighting the impact and importance of ICTs for sustainable development.

The WSIS Stocktaking Process provides a register of activities – including projects, programmes, training initiatives, conferences, websites, guidelines, and toolkits – carried out by governments, international organisations, the private sector, civil society, and other entities. To that end, in accordance with paragraph 120 of the Tunis Agenda for the Information Society adopted by WSIS, ITU has been maintaining the WSIS Stocktaking Database since 2004 as a publicly accessible system providing information on ICT-related initiatives and projects with reference to the 11 WSIS action lines (Geneva Plan of Action). The principal role of the WSIS Stocktaking exercise is to leverage the activities of stakeholders working on the implementation of WSIS outcomes and share knowledge and experience of projects by replicating successful models designed to achieve the SDGs of the 2030 Agenda for Sustainable Development.

The WSIS Prizes contest was developed in response to requests from WSIS stakeholders to create an effective mechanism for evaluating projects and activities that leverage the power of ICTs to advance sustainable development. Since its inception, WSIS Prizes has attracted more than 350,000 stakeholders. Following the outcomes of the UN General Assembly Overall Review on WSIS (Res. A/70/125) that called for a close alignment between the WSIS process and the 2030 Agenda for Sustainable Development (Res. A/70/1), WSIS Prizes continues to serve as the unique global platform to identify and showcase success stories in the implementation of the WSIS Action Lines and the SDGs.

UNGIS is the UN system’s inter-agency mechanism for advancing policy coherence and programme coordination on matters related to ICTs in support of internationally agreed development goals. Established in 2006 after WSIS, its mandate includes promoting collaboration and partnerships among members of the Chief Executives Board (CEB) to contribute to the achievement of the WSIS goals, providing guidance on issues related to inclusive information and knowledge societies, helping maintain issues related to science and technology at the top of the UN Agenda, and mainstreaming ICT for Development in the mandate of CEB members.

UNGIS remains committed and has contributed to the alignment of the WSIS Action Lines and the SDGs.

The Partnership on Measuring ICT for Development is an international, multistakeholder initiative to improve the availability and quality of ICT data and indicators.

ITU also works in close collaboration with the Office of the United Nations Secretary-General’s Envoy on Technology and in 2022 announced a first-ever set of targets for universal and meaningful digital connectivity to be achieved by 2030.

The universal meaningful connectivity targets were developed as part of the implementation of the UN Secretary-General’s Roadmap for Digital Cooperation and aim to provide concrete benchmarks for sustainable, inclusive global progress in specified action areas, such as (1) Universality, (2) Technology, and (3) Affordability. These 15 aspirational targets are meant to help countries and stakeholders prioritise interventions, monitor progress, evaluate policy effectiveness, and galvanise efforts around achieving universal and meaningful connectivity by 2030. They are also meant as a contribution towards the Global Digital Compact, as proposed in the UN Secretary-General’s report on Our Common Agenda. A first assessment of how the world currently stands in relation to the targets is available on ITU’s website here.

Kaleidoscope academic conferences

Kaleidoscope is the ITU flagship event for academia, which brings together a wide range of views from universities, industry, and research institutions across different fields to identify emerging trends in technologies for a digital and sustainable transformation that can benefit humanity. Selected papers are presented at the conference and published in the Conference Proceedings and IEEE Xplore Digital Library. By viewing technologies through a kaleidoscope, these forward-looking events also seek to identify new topics for ITU’s work. Kaleidoscope 2024 on Innovation and digital transformation for a sustainable world was held in parallel with the World Telecommunication Standardization Assembly 2024 (WTSA-24), on 21-23 October, in New Delhi, India. This 15th Kaleidoscope edition also highlighted the role of youth in global standards development and the urgency of connecting the last one-third of the world’s population that is not yet online.

The next edition will be held in Geneva in conjunction with the AI for Good Summit in 2026.

ITU Journal 

The scholarly ITU Journal on Future and Evolving Technologies (ITU J-FET) provides complete coverage of all communications and networking paradigms. ITU J-FETl considers yet-to-be-published papers addressing fundamental and applied research. It shares new techniques and concepts, analyses, and tutorials, as well as learning from experiments and physical and simulated testbeds. It also discusses the implications of the latest research results for policy and regulation, legal frameworks, the economy, and society. This publication builds bridges between disciplines, connects theory with application, and stimulates international dialogue. Its interdisciplinary approach reflects ITU’s comprehensive field of interest and explores the convergence of ICT with other disciplines. 

ITU J-FET is a quarterly publication, free of charge for both readers and authors, which offers a platform to share research on topics of strategic relevance to ITU, such as Internet of Everything​, Terahertz Communications​​, Wireless Communication Systems in Beyond 5G Era​, ​​Internet of Bio-Nano Things for Health Applications, Towards Vehicular Networks in the 6G Era​, ​​Emerging Trends and Applications in Future Communication Networks, ​Integrated and Autonomous Network Management and Control for 6G Time-critical Applications, Digital Continuum and Next Generation Networks, Future of Networking Beyond 2030​, ​Innovative Network Solutions for Future Services, ​​Intelligent Surfaces and their Applications towards Wide-scale Deployment​, ​​​​​​​​AI-driven Security in 5G and beyond, Network Virtualization, Slicing, Orchestration, Fog and Edge Platforms for 5G and 6G Wireless Systems​, ​AI for Accessibility, Metaverse: Communications, Networking and Computing,Intelligent Technologies for Future Networking and Distributed Systems, ​Next Generation Computer Communications and Networks, Satellite Constellations and Connectivity from Space​, and AI and Machine Learning Solutions in 5G and Future Networks, and Geospatial AI to Advance the United Nations Sustainable Development Goals.

Under the umbrella of the ITU Journal, a series of webinars has been launched to feature highly cited academics, CTOs, and industry leaders, sharing their pioneering studies and visions, as well as their impactful life lessons learned over the years that might be useful for students and young researchers starting their career in the ICT field. This special series is designed to expand synergies between academia and industry R&D, placing emphasis on 5G and 6G and increasing network intelligence.​ The recordings are available at the ITU Journal Webinars Series playlist on YouTube.

ITU-Tsinghua University Joint Journal 

The Intelligent and Converged Networks​​ (ICN) Journal focuses on the latest developments in communication technology. ICN is co-published by Tsinghua University Press (TUP) and ITU. The journal draws its name from the accelerating convergence of different fields of communication technology and the growing influence of AI and machine learning. An open-access quarterly publication, ICN was launched in 2020. All issues can be downloaded for free at the journal’s online library and on IEEE Xplore.  The Journal is indexed in the following databases: Ei Compendex, Scopus, DOAJ, and Inspec.

Digital tools

Conferencing technologies

  • Various platforms used for online meetings: Zoom, Microsoft Teams, and ITU’s MyMeetings platform.
  • The value of ITU-T’s advanced electronic working environment was highlighted in 2020. Virtual meetings and electronic working methods have come to form the principal platform for ITU standardisation work as part of the global response to COVID-19. ITU members engaged in standard development are making optimal use of ITU’s personalised MyWorkspace platform and associated services and tools (e.g. MyMeetings).

Social media channels

Facebook @ITU

Flickr @ITU pictures

Instagram @ituofficial

LinkedIn @International Telecommunication Union

Podcast @ITUPodcasts

TikTok @itu

X @ITU

YouTube @itutelecommunication