Employees embrace AI but face major training and trust gaps

SnapLogic has published new research highlighting how AI adoption reshapes daily work across industries while exposing trust, training, and leadership strategy gaps.

The study finds that 78% of employees already use AI in their roles, with half using autonomous AI agents. Workers interact with AI almost daily and save over three hours per week. However, 94% say they face barriers to practical use, with concerns over data privacy and security topping the list.

Based on a survey of 3,000 US, UK, and German employees, the research finds widespread but uneven AI support. Training is a significant gap, with only 63% receiving company-led education. Many rely on trial and error, and managers are more likely to be trained than non-managers.

Generational and hierarchical differences are also evident. Seventy percent of managers express strong confidence in AI, compared with 43% of non-managers. Half believe they will be managed by AI agents rather than people in the future, and many expect to be handled by AI themselves.

SnapLogic’s CTO, Jeremiah Stone, says the agile enterprise is about easing workloads and sparking creativity, not replacing people. The findings underscore the need for companies to align strategy, training, and trust to realise AI’s potential in the workplace fully.

Would you like to learn more about AI, tech, and digital diplomacy? If so, ask our Diplo chatbot!

Google unveils CodeMender, an AI agent that repairs code vulnerabilities

Google researchers have unveiled CodeMender, an AI-powered agent designed to automatically detect and fix software vulnerabilities.

The tool aims to improve code security by generating and applying patches that address critical flaws, allowing developers to focus on building reliable software instead of manually locating and repairing weaknesses.

Built on the Gemini Deep Think models, CodeMender operates autonomously, identifying vulnerabilities, reasoning about the underlying code, and validating patches to ensure they are correct and do not introduce regressions.

Over the past six months, it has contributed 72 security fixes to open source projects, including those with millions of lines of code.

The system combines advanced program analysis with multi-agent collaboration to strengthen its decision-making. It employs techniques such as static and dynamic analysis, fuzzing and differential testing to trace the root causes of vulnerabilities.

Each proposed fix undergoes rigorous validation before being reviewed by human developers to guarantee quality and compliance with coding standards.

According to Google, CodeMender’s dual approach (reactively patching new flaws and proactively rewriting code to eliminate entire vulnerability classes) represents a major step forward in AI-driven cybersecurity.

The company says the tool’s success demonstrates how AI can transform the maintenance and protection of modern software systems.

Would you like to learn more about AI, tech and digital diplomacy? If so, ask our Diplo chatbot!

Brazil advances first national cybersecurity law

Brazil is preparing to pass its first national cybersecurity law, aiming to centralise oversight and strengthen protection for citizens and companies. The Cybersecurity Legal Framework would establish a new National Cybersecurity Authority to coordinate defence efforts across government and industry.

The legislation comes after a series of high-profile cyberattacks disrupted hospitals and exposed millions of personal records, highlighting gaps in Brazil’s digital defences. The authority would create nationwide standards, replacing fragmented rules currently managed by individual ministries and agencies.

Under the bill, public procurement will require compliance with official security standards, and suppliers will share responsibility for incidents. Companies meeting the rules could be listed as trusted providers, potentially boosting competitiveness in both public and private sectors.

The framework also includes incentives: financing through the National Public Security Fund and priority for locally developed technologies. While the bill still awaits approval in Congress, its adoption would make Brazil one of Latin America’s first countries with a comprehensive cybersecurity law.

Would you like to learn more about AI, tech and digital diplomacy? If so, ask our Diplo chatbot

Anthropic’s Claude to power Deloitte’s new enterprise AI expansion

Deloitte entered a new enterprise AI partnership with Anthropic shortly after refunding the Australian government for a report that included inaccurate AI-generated information.

The A$439,000 (US$290,618) contract was intended for an independent review but contained fabricated citations to non-existent academic sources. Deloitte has since repaid the final instalment, and the government of Australia has released a corrected version of the report.

Despite the controversy, Deloitte is expanding its use of AI by integrating Anthropic’s Claude chatbot across its global workforce of nearly half a million employees.

A collaboration will focus on developing AI-driven tools for compliance, automation and data analysis, especially in highly regulated industries such as finance and healthcare.

The companies also plan to design AI agent personas tailored to Deloitte’s various departments to enhance productivity and decision-making. Financial terms of the agreement were not disclosed.

Would you like to learn more about AI, tech and digital diplomacy? If so, ask our Diplo chatbot!

ChatGPT reaches 800 million weekly users as OpenAI’s value hits $500 billion

OpenAI CEO Sam Altman has announced that ChatGPT now reaches 800 million weekly active users, reflecting rapid growth across consumers, developers, enterprises and governments.

The figure marks another milestone for the company, which reported 700 million weekly users in August and 500 million at the end of March.

Altman shared the news during OpenAI’s Dev Day keynote, noting that four million developers are now building with OpenAI tools. He said ChatGPT processes more than six billion tokens per minute through its API, signalling how deeply integrated it has become across digital ecosystems.

The event also introduced new tools for building apps directly within ChatGPT and creating more advanced agentic systems. Altman states these will support a new generation of interactive and personalised applications.

OpenAI, still legally a nonprofit, was recently valued at $500 billion following a private stock sale worth $6.6 billion.

Its growing portfolio now includes the Sora video-generation tool, a new social platform, and a commerce partnership with Stripe, consolidating its status as the world’s most valuable private company.

Would you like to learn more about AI, tech and digital diplomacy? If so, ask our Diplo chatbot!

India’s competition watchdog urges AI self-audits to prevent market distortions

The Competition Commission of India (CCI) has urged companies to self-audit their AI systems to prevent anti-competitive practices and ensure responsible autonomy.

A call came as part of the CCI’s market study on AI, emphasising the risks of opacity and algorithmic collusion while highlighting AI’s potential to enhance innovation and productivity.

The study warned that dominant firms could exploit their control over data, infrastructure, and proprietary models to reinforce market power, creating barriers to entry. It also noted that opaque AI systems in user sectors may lead to tacit algorithmic coordination in pricing and strategy, undermining fair competition.

The regulatory approach of India, the CCI said, aims to balance technological progress with accountability through a co-regulatory framework that promotes both competition and innovation.

Additionally, the Commission plans to strengthen its technical capacity, establish a digital markets think tank and host a conference on AI and regulatory challenges.

A report recommended a six-step self-audit framework for enterprises, requiring evaluation of AI systems against competition risks, senior management oversight and clear accountability in high-risk deployments.

It also highlighted AI’s pro-competitive effects, particularly for MSMEs, which benefit from improved efficiency and greater access to digital markets.

Would you like to learn more about AI, tech and digital diplomacy? If so, ask our Diplo chatbot!

Italy passes Europe’s first national AI law

Italy has become the first EU country to pass a national AI law, introducing detailed rules to govern the development and use of AI technologies across key sectors such as health, work, and justice.

The law, approved by the Senate on 17 September and in effect on 10 October, defines new national authorities responsible for oversight, including the Agency for Digital Italy and the National Cybersecurity Agency. Both bodies will supervise compliance, security, and responsible use of AI systems.

In healthcare, the law simplifies data-sharing for scientific research by allowing the secondary use of anonymised or pseudonymised patient data. New rules also ensure transparency and consent when AI is used by minors under 14.

The law introduces criminal penalties for those who use AI-generated images or videos to cause harm or deception. The Italian approach combines regulation with innovation, seeking to protect citizens while promoting responsible growth in AI development.

Would you like to learn more about AI, tech and digital diplomacy? If so, ask our Diplo chatbot

Breach at third-party support provider exposes Discord user data

Discord has disclosed a security incident after a third-party customer service provider was compromised. The breach exposed personal data from users who contacted Discord’s support and Trust & Safety teams.

An unauthorised party accessed the provider’s ticketing system and targeted user data in an extortion attempt. Discord revoked access, launched an investigation with forensic experts, and notified law enforcement. Impacted users will be contacted via official email.

Compromised information may include usernames, contact details, partial billing data, IP addresses, customer service messages, and limited government-ID images. Passwords, authentication data, and full credit card numbers were not affected.

Discord has notified data protection authorities and strengthened security controls for third-party providers. It has also reviewed threat detection systems to prevent similar incidents.

The company urges affected users to remain vigilant against suspicious messages. Service agents are available to answer questions and provide additional support.

Would you like to learn more about AI, tech, and digital diplomacy? If so, ask our Diplo chatbot!

Thousands affected by AI-linked data breach in New South Wales

A major data breach has affected the Northern Rivers Resilient Homes Program in New South Wales.

Authorities confirmed that personal information was exposed after a former contractor uploaded data to the AI platform ChatGPT between 12 and 15 March 2025.

The leaked file contained over 12,000 records, with details including names, addresses, contact information and health data. Up to 3,000 individuals may be impacted.

While there is no evidence yet that the information has been accessed by third parties, the NSW Reconstruction Authority (RA) and Cyber Security NSW have launched a forensic investigation.

Officials apologised for the breach and pledged to notify all affected individuals in the coming week. ID Support NSW is offering free advice and resources, while compensation will be provided for any costs linked to replacing compromised identity documents.

The RA has also strengthened its internal policies to prevent unauthorised use of AI platforms. An independent review of the incident is underway to determine how the breach occurred and why notification took several months.

Would you like to learn more about AI, tech and digital diplomacy? If so, ask our Diplo chatbot!

Nintendo denies lobbying the Japanese government over generative AI

The video game company, Nintendo, has denied reports that it lobbied the Japanese government over the use of generative AI. The company issued an official statement on its Japanese X account, clarifying that it has had no contact with authorities.

However, this rumour originated from a post by Satoshi Asano, a member of Japan’s House of Representatives, who suggested that private companies had pressed the government on intellectual property protection concerning AI.

After Nintendo’s statement, Asano retracted his remarks and apologised for spreading misinformation.

Nintendo stressed that it would continue to protect its intellectual property against infringement, whether AI was involved or not. The company reaffirmed its cautious approach toward generative AI in game development, focusing on safeguarding creative rights rather than political lobbying.

The episode underscores the sensitivity around AI in the creative industries of Japan, where concerns about copyright and technological disruption are fuelling debate. Nintendo’s swift clarification signals how seriously it takes misinformation and protects its brand.

Would you like to learn more about AI, tech and digital diplomacy? If so, ask our Diplo chatbot!