Future of work

Salesforce expands investment in Greece with Greek AgentForce

The presence in Greece is expanding as Salesforce increases its investment and introduces AgentForce in the Greek language.

Salesforce works with major Greek groups such as Motor Oil and OPAP and plans to enter more sectors, including banking and insurance. Senior executives view Greece as a market with strong potential for broader adoption of AI tools.

Executives at the company highlighted growing interest among Greek firms that are already testing or deploying AI agents to support customer services and internal operations.

Robin Fisher, Senior Vice President for the EMEA Growth Markets, noted that the organisation has doubled the number of staff supporting the Greek market over the past two years and intends to continue increasing its investment every three years or sooner.

He also pointed to the presence of Energy Cloud in Greek enterprises and the rapid development of new AI agents for local clients.

The introduction of AgentForce in the Greek language is expected to help companies manage processes more efficiently and support a more profound digital transformation. The initial release covers AgentForce Service and Employee Agent, with broader availability planned for the future.

AgentForce Service operates as a constantly available customer service platform that can be adapted to any sector, offering faster issue resolution and more personalised assistance based on real-time data.

Its design enables full cooperation between employees and AI agents, providing a more effective service model.

Employee Agent functions as a proactive digital assistant that supports staff with daily tasks inside familiar environments, such as Slack or mobile devices. It can manage meetings, assist with onboarding, access internal knowledge and prepare summaries before client discussions.

Salesforce emphasises that the broader rollout of Greek language support will help organisations improve productivity and achieve greater efficiency by combining human expertise with automated capabilities.

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New digital strategy positions Uzbekistan as emerging AI hub

Uzbekistan has outlined an extensive plan to accelerate digital development by introducing new measures at major AI forums in Tashkent.

The leadership detailed a national effort to strengthen the domestic AI ecosystem, supported by a supercomputer cluster built with Nvidia and a National Transfer Office established in Silicon Valley.

AI-focused curricula will be introduced across regional Future Centres to broaden access to advanced training.

A strong emphasis has been placed on nurturing young talent. An annual interschool competition will identify promising AI startup ideas. At the same time, a presidential contest will select one hundred young participants each year for internships in leading technology companies in the US, the UAE and Europe.

November will be marked as ‘AI month for youth’, and the Silk Road AI Forum will become a recurring event.

A central part of the strategy is the ‘five million AI leaders’ project, which aims to train millions of students, along with teachers and public servants, by 2030. The programme will integrate AI education across schools, vocational institutions and universities instead of limiting it to specialist groups.

The government highlighted the country’s growing appeal for technology investment. Nearly two billion dollars have already been secured for AI and digital projects, IT service exports have risen sharply, and startup activity has expanded significantly.

Work has begun on a central green data centre, developed in collaboration with a Saudi partner, as Uzbekistan seeks to strengthen its position in regional digital innovation.

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Utah governor urges state control over AI rules

Utah’s governor, Spencer Cox, has again argued that states should retain authority over AI policy, warning that centralised national rules might fail to reflect local needs. He said state governments remain closer to communities and, therefore, better placed to respond quickly to emerging risks.

Cox explained that innovation often moves faster than federal intervention, and excessive national control could stifle responsible development. He also emphasised that different states face varied challenges, suggesting that tailored AI rules may be more effective in balancing safety and opportunity.

Debate across the US has intensified as lawmakers confront rapid advances in AI tools, with several states drafting their own frameworks. Cox suggested a cooperative model, where states lead, and federal agencies play a supporting role without overriding regional safeguards.

Analysts say the governor’s comments highlight a growing split between national uniformity and local autonomy in technology governance. Supporters argue that adaptable state systems foster trust, while critics warn that a patchwork approach could complicate compliance for developers.

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Vietnam tops region in AI adoption and trust

Vietnam has emerged as Southeast Asia’s leader in AI readiness, with daily usage, upskilling rates and data-sharing willingness topping regional rankings. Survey data show 81 percent of users engage with AI tools each day, supported by widespread training and high trust levels.

Commercial activity reflects the shift, with AI-enhanced apps recording a 78 percent rise in revenue over the past year. Investors contributed 123 million dollars to local AI ventures, and most expect funding to grow further across software, services and deep-tech fields.

Vietnam’s digital economy is forecast to reach 39 billion dollars in 2025, fuelled by rapid expansion across e-commerce, online media, travel and digital finance. E-commerce continues to dominate, while gaming and online payments record notable acceleration across broader markets.

Vietnamese government support for cashless payments and favourable travel measures further strengthens digital adoption. Analysts say that Vietnam’s combination of strong user trust, fast-growing platforms and rising investment positions the country as a strong regional technological powerhouse.

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Brain’s reusable thinking blocks give humans a flexibility advantage over AI

Researchers have uncovered why the human brain remains far more adaptable than AI. A new Princeton study finds that the brain repurposes shared cognitive components to manage varied tasks, enabling quick adaptation to new challenges without relearning from scratch.

Experiments with rhesus macaques showed that the prefrontal cortex uses shared ‘cognitive blocks’ that combine and recombine based on the task, such as judging colour or shape. The monkeys completed related categorisation tasks, allowing scientists to observe how neural patterns were reused across activities.

The findings suggest that humans excel at flexible learning because the brain builds new behaviours from existing mental components. By activating only the necessary blocks and quieting others, the prefrontal cortex avoids overload and keeps learning efficient.

Researchers say the insight could help artificial intelligence move beyond its tendency to forget past skills when learning new ones. It may also support clinical advances for conditions where cognitive flexibility is impaired, including schizophrenia and certain brain injuries.

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SAP expands sovereign cloud vision with EU AI Cloud

SAP introduced the EU AI Cloud as part of a unified plan that aims to support Europe’s digital sovereignty goals.

The offering consolidates SAP’s existing sovereign cloud work under one structure and provides organisations with a way to meet strict regulatory and operational needs, ensuring full EU data residency.

Customers can select deployment options that match their level of required control, ranging from SAP’s European data centres to on-site infrastructure.

SAP is also expanding its partnership with Cohere to integrate advanced multimodal and agentic AI features through Cohere North.

Incorporation into SAP Business Technology Platform enables enterprises with data residency constraints to apply AI within core processes without undermining compliance or performance.

A collaboration that is intended to improve insight generation and decision support across a wide range of industries.

EU AI Cloud is backed by a broad ecosystem that includes Cohere, Mistral AI, OpenAI and other partners whose models and applications can be accessed through SAP BTP.

European enterprises and public bodies gain access to routes for developing and deploying AI tools while maintaining flexibility and sovereignty.

The range of options includes SAP Sovereign Cloud, customer-operated on-site deployments and, where chosen, commercial services on selected hyperscalers with sovereignty controls. The approach also includes Delos Cloud for organisations in Germany that require dedicated public sector safeguards.

SAP positions the initiative as a means to advance AI adoption in Europe, aligning with regional standards on data protection and operational independence.

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EU faces new battles over digital rights

EU policy debates intensified after Denmark abandoned plans for mandatory mass scanning in the draft Child Sexual Abuse Regulation. Advocates welcomed the shift yet warned that new age checks and potential app bans still threaten privacy.

France and the UK advanced consultations on good practice guidelines for cyber intrusion firms, seeking more explicit rules for industry responsibility. Civil society groups also marked two years of the Digital Services Act by reflecting on enforcement experience and future challenges.

Campaigners highlighted rising concerns about tech-facilitated gender violence during the 16 Days initiative. The Centre for Democracy and Technology launched fresh resources stressing encryption protection, effective remedies and more decisive action against gendered misinformation.

CDT Europe also criticised the Commission’s digital omnibus package for weakening safeguards under laws, including the AI Act. The group urged firm enforcement of existing frameworks while exploring better redress options for AI-related harms in the EU legislation.

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Coinbase Ventures reveals top areas to watch in 2026

Coinbase Ventures has shared the ideas its team is most excited about for 2026, highlighting areas with high potential for innovation in crypto and blockchain. Key sectors include asset tokenisation, specialised exchanges, next-generation DeFi, and AI-driven robotics.

The firm is actively seeking teams to invest in these emerging opportunities.

Perpetual contracts on real-world assets are set to expand, enabling synthetic exposure to private companies, commodities, and macroeconomic data. Specialised exchanges and trading terminals aim to consolidate liquidity, protect market makers, and improve the prediction market user experience.

Next-gen DeFi will expand with composable perpetual markets, unsecured lending, and privacy-focused applications. These developments could redefine capital efficiency, financial infrastructure, and user confidentiality across the ecosystem.

AI and robotics are also a focus, with projects targeting advanced robotic data collection, proof-of-humanity solutions, and AI-driven innovative contract development. Coinbase Ventures emphasises the potential for these technologies to accelerate on-chain adoption and innovation.

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EU prepares tougher oversight for crypto operators

EU regulators are preparing for a significant shift in crypto oversight as new rules take effect on 1 January 2026. Crypto providers must report all customer transactions and holdings in a uniform digital format, giving tax authorities broader visibility across the bloc.

The DAC8 framework brings mandatory cross-border data sharing, a centralised operator register and unique ID numbers for each reporting entity. These measures aim to streamline supervision and enhance transparency, even though data on delisted firms must be preserved for up to twelve months.

Privacy concerns are rising as the new rules expand the travel rule for transfers above €1,000 and introduce possible ownership checks on private wallets. Combined with MiCA and upcoming AML rules, regulators gain deeper insight into user behaviour, wallet flows and platform operations.

Plans for ESMA to oversee major exchanges are facing pushback from smaller financial hubs, which are concerned about higher compliance costs and reduced competitiveness. Supporters argue that unified supervision is necessary to prevent regulatory gaps and reinforce market integrity across the EU.

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New phishing kit targets Microsoft 365 users

Researchers have uncovered a large phishing operation, known as Quantum Route Redirect (QRR), that creates fake Microsoft 365 login pages across nearly 1,000 domains. The campaign uses convincing email lures, including DocuSign notices and payment alerts, to steal user credentials.

QRR operations have reached 90 countries, with US users hit hardest. Analysts say the platform evades scanners by sending bots to safe pages while directing real individuals to credential-harvesting sites on compromised domains.

The kit emerged shortly after Microsoft disrupted the RaccoonO365 network, which had stolen thousands of accounts. Similar tools, such as VoidProxy and Darcula, have appeared; yet, QRR stands out for its automation and ease of use, which enable rapid, large-scale attacks.

Cybersecurity experts warn that URL scanning alone can no longer stop such operations. Organisations are urged to adopt layered protection, stronger sign-in controls and behavioural monitoring to detect scams that increasingly mimic genuine Microsoft systems.

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