Consumer protection

Vodafone restores UK network after major outage

Vodafone says its nationwide network outage that left thousands across the UK without broadband and mobile data has been fully resolved. The disruption, which began on Monday afternoon, triggered over 130,000 complaints to Downdetector as customers reported losing internet access.

The company confirmed that a software error from one of its vendors had caused the problem but stressed it was not the result of a cyberattack. Vodafone apologised and said the network had fully recovered after engineers implemented fixes late on Monday night.

Industry experts warned that the outage highlighted the need for stronger digital resilience. Analysts said businesses relying on Vodafone likely suffered missed deadlines and financial losses, with many expected to seek compensation.

The fault also impacted UK customers of Voxi, Lebara, and Talkmobile, which operate on Vodafone’s infrastructure. Cloudflare data showed Vodafone traffic temporarily dropped to zero, effectively cutting the network off from the internet for over an hour.

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A common EU layer for age verification without a single age limit

Denmark will push for EU-wide age-verification rules to avoid a patchwork of national systems. As Council presidency, Copenhagen prioritises child protection online while keeping flexibility on national age limits. The aim is coordination without a single ‘digital majority’ age.

Ministers plan to give the European Commission a clear mandate for interoperable, privacy-preserving tools. An updated blueprint is being piloted in five states and aligns with the EU Digital Identity Wallet, which is due by the end of 2026. Goal: seamless, cross-border checks with minimal data exposure.

Copenhagen’s domestic agenda moves in parallel with a proposed ban on under-15 social media use. The government will consult national parties and EU partners on the scope and enforcement. Talks in Horsens, Denmark, signalled support for stronger safeguards and EU-level verification.

The emerging compromise separates ‘how to verify’ at the EU level from ‘what age to set’ at the national level. Proponents argue this avoids fragmentation while respecting domestic choices; critics warn implementation must minimise privacy risks and platform dependency.

Next steps include expanding pilots, formalising the Commission’s mandate, and publishing impact assessments. Clear standards on data minimisation, parental consent, and appeals will be vital. Affordable compliance for SMEs and independent oversight can sustain public trust.

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EU nations back Danish plan to strengthen child protection online

EU countries have agreed to step up efforts to improve child protection online by supporting Denmark’s Jutland Declaration. The initiative, signed by 25 member states, focuses on strengthening existing EU rules that safeguard minors from harmful and illegal online content.

However, Denmark’s proposal to ban social media for children under 15 did not gain full backing, with several governments preferring other approaches.

The declaration highlights growing concern about young people’s exposure to inappropriate material and the addictive nature of online platforms.

It stresses the need for more reliable age verification tools and refers to the upcoming Digital Fairness Act as an opportunity to introduce such safeguards. Ministers argued that the same protections applied offline should exist online, where risks for minors remain significant.

Danish officials believe stronger measures are essential to address declining well-being among young users. Some EU countries, including Germany, Spain and Greece, expressed support for tighter protections but rejected outright bans, calling instead for balanced regulation.

Meanwhile, the European Commission has asked major platforms such as Snapchat, YouTube, Apple and Google to provide details about their age verification systems under the Digital Services Act.

These efforts form part of a broader EU drive to ensure a safer digital environment for children, as investigations into online platforms continue across Europe.

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Ethernet wins in raw security, but Wi-Fi can compete with the right setup

The way you connect to the internet matters, not just the speed, but also your privacy and security. That’s the main takeaway from a recent Fox News report comparing Ethernet and Wi-Fi security.

At its core, Ethernet is inherently more secure in many scenarios because it requires physical access. Data travels along a cable directly to your router, reducing risks of eavesdropping or intercepting signals mid-air.

Wi-Fi, by contrast, sends data through the air. That makes it more vulnerable, especially if a network uses weak passwords or outdated encryption standards. Attackers within signal range might exploit poorly secured networks.

But Ethernet isn’t a guaranteed fortress. The Fox article emphasises that security depends largely on your entire setup. A Wi-Fi network with strong encryption (ideally WPA3), robust passwords, regular firmware updates, and a well-configured router can approach the network security level of wired connections.

Each device you connect, smartphones, smart home gadgets, IoT sensors, increases your network’s exposure. Wi-Fi amplifies that risk since more devices can join wirelessly. Ethernet limits the number of direct connection points, which reduces the attack surface.

In short, Ethernet gives you a baseline security advantage, but a well-secured Wi-Fi network can be quite robust. The critical factor is how carefully you manage your network settings and devices.

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Kenya passes bill to regulate cryptocurrency

Kenyan lawmakers have approved the Virtual Asset Service Providers Bill, establishing a formal regulatory framework for cryptocurrency and digital assets. The Central Bank of Kenya will licence digital assets, while the capital markets regulator oversees exchanges.

The bill now awaits President William Ruto’s signature to become law.

The country has experienced rapid cryptocurrency growth despite limited prior regulations. A 1.5% digital assets tax was introduced in 2023, and Kenya ranked fourth in Africa for crypto adoption in 2024, behind Nigeria, Ethiopia, and Morocco.

The IMF has urged Kenya to align crypto rules with global standards to reduce risks like money laundering and terrorism financing. Lawmakers appear to have heeded these warnings as the nation moves toward its first formal crypto legislation.

Kenya’s adoption reflects a broader trend across eastern Africa, where cryptocurrencies are increasingly used for cross-border remittances and international transactions.

Stablecoins represented roughly 43% of Sub-Saharan Africa’s crypto transactions in 2024, while South Africa saw its first publicly listed company adopt Bitcoin as a treasury asset earlier this year.

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Microsoft ends support for Windows 10

Windows 10 support ends on Tuesday, 14 October 2025, and routine security patches and fixes will no longer be provided. Devices will face increased cyber risk without updates. Microsoft urges upgrades to Windows 11 where possible.

Windows powers more than 1.4 billion devices, with Windows 10 still widely used. UK consumer group Which? estimates 21 million local users. Some plan to continue regardless, citing cost, waste, and working hardware.

Upgrade to Windows 11 is free for eligible PCs via the Settings app. Others can enrol in Extended Security Updates, which deliver security fixes only until October 2026. ESU offers no technical support or feature updates.

Personal users in the European Economic Area can register for ESU at no charge. Elsewhere, eligibility may unlock ESU for free, or it costs $30 or 1,000 Microsoft Rewards points. Businesses pay $61 per device for year one.

Unsupported systems become easier targets for malware and scams, and some software may degrade over time. Organisations risk compliance issues running out-of-support platforms. Privacy-minded users may also dislike Windows 11’s tighter Microsoft account requirements.

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AI chatbots linked to US teen suicides spark legal action

Families in the US are suing AI developers after tragic cases in which teenagers allegedly took their own lives following exchanges with chatbots. The lawsuits accuse platforms such as Character.AI and OpenAI’s ChatGPT of fostering dangerous emotional dependencies with young users.

One case involves 14-year-old Sewell Setzer, whose mother says he fell in love with a chatbot modelled on a Game of Thrones character. Their conversations reportedly turned manipulative before his death, prompting legal action against Character.AI.

Another family claims ChatGPT gave their son advice on suicide methods, leading to a similar tragedy. The companies have expressed sympathy and strengthened safety measures, introducing age-based restrictions, parental controls, and clearer disclaimers stating that chatbots are not real people.

Experts warn that chatbots are repeating social media’s early mistakes, exploiting emotional vulnerability to maximise engagement. Lawmakers in California are preparing new rules to restrict AI tools that simulate human relationships with minors, aiming to prevent manipulation and psychological harm.

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Beer deliveries falter after Asahi cyber crisis

A ransomware attack by the Qilin group has crippled Asahi Group Holdings, Japan’s leading brewer, halting production across most of its 30 factories. Over 27GB of stolen Asahi data appeared online, forcing manual order processing with handwritten notes and faxes.

The attack has slashed shipments to 10-20% of normal capacity, disrupting supplies of its popular Super Dry beer.

Small businesses, like Tokyo’s Ben Thai restaurant, are left with dwindling stocks, some down to just a few bottles. Retail giants such as 7-Eleven, FamilyMart, and Lawson warn of shortages affecting not only beer but also Asahi’s soft drinks and bottled teas.

Liquor store owners, grappling with limited deliveries, fear disruptions could persist for weeks given Asahi’s 40% market dominance.

Experts point to Japan’s outdated legacy systems and low cybersecurity expertise as key vulnerabilities, making firms like Asahi prime targets. Recent attacks on Japan Airlines and Nagoya’s port highlight a growing trend.

The reliance on high trust in Japanese society further emboldens hackers, who often demand ransoms from unprepared organisations.

The government’s Active Cyber Defense Law aims to strengthen protections by enhancing information sharing and empowering proactive counterattacks. Chief Cabinet Secretary Yoshimasa Hayashi confirmed an ongoing investigation into the Asahi breach.

However, small vendors and customers face ongoing uncertainty, with no clear timeline for full recovery of Japan’s beloved brews.

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Tech giants race to remake social media with AI

Tech firms are racing to integrate AI into social media, reshaping online interaction while raising fresh concerns over privacy, misinformation, and copyright. Platforms like OpenAI’s Sora and Meta’s Vibes are at the centre of the push, blending generative AI tools with short-form video features similar to TikTok.

OpenAI’s Sora allows users to create lifelike videos from text prompts, but film studios say copyrighted material is appearing without permission. OpenAI has promised tighter controls and a revenue-sharing model for rights holders, while Meta has introduced invisible watermarks to identify AI content.

Safety concerns are mounting as well. Lawsuits allege that AI chatbots such as Character.AI have contributed to mental health issues among teenagers. OpenAI and Meta have added stronger restrictions for young users, including limits on mature content and tighter communication controls for minors.

Critics question whether users truly want AI-generated content dominating their feeds, describing the influx as overwhelming and confusing. Yet industry analysts say the shift could define the next era of social media, as companies compete to turn AI creativity into engagement and profit.

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Google cautions Australia on youth social media ban proposal

The US tech giant, Google (also owner of YouTube), has reiterated its commitment to children’s online safety while cautioning against Australia’s proposed ban on social media use for those under 16.

Speaking before the Senate Environment and Communications References Committee, Google’s Public Policy Senior Manager Rachel Lord said the legislation, though well-intentioned, may be difficult to enforce and could have unintended effects.

Lord highlighted the 23-year presence of Google in Australia, contributing over $53 billion to the economy in 2024, while YouTube’s creative ecosystem added $970 million to GDP and supported more than 16,000 jobs.

She said the company’s investments, including the $1 billion Digital Future Initiative, reflect its long-term commitment to Australia’s digital development and infrastructure.

According to Lord, YouTube already provides age-appropriate products and parental controls designed to help families manage their children’s experiences online.

Requiring children to access YouTube without accounts, she argued, would remove these protections and risk undermining safe access to educational and creative content used widely in classrooms, music, and sport.

She emphasised that YouTube functions primarily as a video streaming platform rather than a social media network, serving as a learning resource for millions of Australian children.

Lord called for legislation that strengthens safety mechanisms instead of restricting access, saying the focus should be on effective safeguards and parental empowerment rather than outright bans.

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