AI software enhances social workers’ engagement

A recent pilot program using AI software has significantly reduced the time social workers spend on administrative tasks by more than 60%, according to Swindon Borough Council. The AI tool, Magic Notes, developed by UK-based Beam, was tested by 19 social workers and received ‘overwhelmingly positive’ feedback. By automating the recording of conversations and generating assessments, the software allowed social workers to focus more on meaningful interactions with the people they support.

The trial, held from April to June, revealed a significant reduction in assessment times, decreasing from an average of 90 minutes to just 35 minutes. Additionally, the time needed to write reports was slashed from four hours to 90 minutes. Social workers facing challenges such as visual impairments or dyslexia reported that the tool fostered a more inclusive work environment, enhancing their confidence in their roles.

Councillor Ray Ballman, the cabinet member for adult social care, described Magic Notes as a ‘game changer.’ He mentioned that the council is now looking into additional ways to integrate the technology to enhance care quality and provide better staff support.

AEOS lands €10M investment to unify TV and streaming ad targeting

Croatian startup AEOS, formerly known as AdScanner, has secured €10 million in a Series B investment round led by Taiwania Capital, with additional backing from existing investors. This funding follows significant revenue growth and product innovations that aim to redefine how advertisers reach audiences across both traditional television and streaming platforms.

Founded in 2012, AEOS has become a key player in the European TV advertising market, using data-driven technology to enhance campaign planning and audience measurement. Operating in Croatia, Germany, Austria, Bulgaria, and Serbia, the company plans to use the new investment to accelerate growth and develop its product offerings, particularly in the AI space.

The funding will support the development of AI-driven tools that help advertisers optimise their campaigns across platforms. AEOS has already gained recognition for its Cockpit solution, offering near real-time analytics and bridging the gap between traditional broadcast media and digital streaming services.

In 2024, AEOS will launch its second-generation AI-based planning tool, designed to unify TV and streaming campaigns into one seamless ecosystem. The tool allows advertisers to plan, measure, and optimise their campaigns across multiple devices with greater accuracy than ever before.

Stablecoins now represent 43% of Africa’s crypto market

Stablecoins are now a crucial part of Sub-Saharan Africa’s crypto economy, representing 43% of the region’s total transaction volume, according to a report from Chainalysis. In nations struggling with unstable currencies and limited access to US dollars, dollar-pegged tokens like Tether and USDC are helping businesses and individuals manage value and carry out international trade.

Due to foreign exchange shortages, with 70% of African countries affected, many are turning to stablecoins as an alternative to traditional financial systems. Ethiopia, which recently devalued its currency by 30%, has experienced a 180% rise in stablecoin transfers, signalling growing reliance on this digital solution.

Experts believe stablecoins will continue to shape the region’s financial future. Rob Downes, head of digital assets at ABSA Bank, expects these tokens to be the primary crypto use case in South Africa within the next few years, as the need for dollar equivalents rises.

SWIFT expands into digital currency space

Global financial messaging service SWIFT will trial live transactions of tokenised assets and digital currencies in 2024, aiming to accelerate their integration into the financial system. Tokenisation, which transforms traditional assets like bonds into digital units, promises faster, cheaper, and more efficient trading by cutting out intermediaries.

Despite high expectations, tokenisation and digital currencies have yet to achieve widespread adoption. Around 90% of central banks are experimenting with digital currencies, hoping to modernise trade and payments in the evolving cryptocurrency landscape. SWIFT has already tested Central Bank Digital Currencies (CBDCs) and plans to connect them with existing financial infrastructure.

SWIFT’s head of innovation, Nick Kerigan, stated that demand is growing for real-world digital asset transactions where payment in real money happens simultaneously. However, market fragmentation has limited progress, with most initiatives still confined to banks’ internal systems.

The latest SWIFT trials will involve trading various digital assets across multiple platforms. Kerigan emphasised the need for both delivery and payment in tokenised transactions, highlighting the role of wholesale CBDCs and tokenised deposits in making this possible.

China expands cleantech investments to bypass US and EU tariffs

Chinese companies have invested over $100 billion in overseas clean energy technology projects since 2023, aiming to bypass growing trade barriers, according to a report by Australian research group Climate Energy Finance (CEF). China, the world’s largest producer of solar panels, lithium batteries, and electric vehicles, has seen its exports face steep tariffs, particularly from the US and Canada. The European Union is also considering similar tariffs to protect domestic industries from an influx of cheaper Chinese-made products.

Chinese firms like electric vehicle giant BYD and battery maker CATL have responded by expanding production abroad, with BYD building a $1 billion plant in Turkey and CATL planning factories across Europe. These investments are largely driven by the need to avoid punitive tariffs, including a proposed 40% EU tariff on Chinese electric vehicles. Despite China’s dominance in clean energy, concerns have emerged that it could oversupply the global market, driving down prices and undercutting competitors.

The surge in Chinese investment comes as the country faces increasing pushback from Western nations, who argue that Chinese products are unfairly flooding their markets. Beijing, however, insists that such restrictions will slow global efforts to combat climate change, emphasising the importance of affordable clean energy solutions. With China expected to have surplus production capacity by 2030, these overseas investments will play a critical role in finding new markets.

BMO names new chief AI and data officer

Bank of Montreal (BMO) has appointed Kristin Milchanowski as its chief AI and data officer, effective October 15. Formerly with EY, Milchanowski will lead the bank’s AI initiatives, focusing on data, robotics, and analytics. This new role builds on BMO’s ongoing investments in AI, aiming to enhance data management and governance while fostering a culture of innovation.

The financial sector views AI as a major opportunity, with potential uses like streamlining compliance tasks and enhancing customer service. However, integrating AI brings challenges, especially for firms managing sensitive data. Analysts suggest that AI-driven solutions could simplify processes and improve data-driven decision-making across the industry, offering significant benefits to financial services.

As AI adoption expands, US regulators seek public feedback to ensure these technologies foster fair and equitable access to financial services. Earlier this year, Morgan Stanley emphasised AI’s transformative potential, noting it could save financial advisers up to 15 hours of work per week, highlighting the significant impact AI could have on the industry.

Allegro expands operations to Hungary

Polish e-commerce platform Allegro has officially launched its operations in Hungary, marking a significant step in its Central European expansion strategy. This new site is expected to attract approximately 10 million new customers. Over the past year and a half, Allegro has expanded into the Czech Republic and Slovakia, increasing its potential client base by 16 million and accumulating over 2.5 million active buyers in those markets.

Matthias Frechen, Allegro’s Chief Commercial Officer, stated that entering Hungary brings the company closer to its goal of becoming Europe’s preferred shopping destination. He described Hungary as one of the most promising markets in Europe for the company’s growth.

Allegro exceeded second-quarter market forecasts with better-than-expected adjusted EBITDA, showcasing its financial strength. However, the company also reported a slowdown in growth for the third quarter in Poland, its largest market. This mixed performance highlights both the challenges and opportunities Allegro faces as it continues to expand into new regions. Balancing growth across multiple markets will be crucial as the company navigates these dynamics.

Shiba Inu stabilises after strong weekly gains

Shiba Inu, the second-largest meme coin, has seen a period of stability after a surge that raised its value by 26.4% over the past week, pushing its market cap above $10.8 billion. This rise coincided with a boost in whale activity and continued outflows from centralised exchanges, suggesting growing investor confidence in the coin.

Despite the positive trends, Shibarium’s network has seen a decline in transaction fees, dropping to 0.0025 BONE. New account additions have slowed, but the total number of Shibarium accounts has reached a record 126,750, showing sustained interest in the ecosystem. A portion of BONE generated within Shibarium is converted into SHIB and burned, impacting Shiba Inu’s value.

Shiba Inu’s price has pulled back slightly after hitting a multi-month high, crossing below key resistance levels. However, with the coin holding above its 50-day and 200-day moving averages, there is potential for further upside if it can turn the resistance at $0.000020 into support.

Pinterest unveils AI features to enhance advertising

Pinterest has introduced new generative AI features for its advertisers, enhancing the functionality of its Performance+ suite during the recent Pinterest Presents event. This update allows advertisers to transform plain backgrounds into engaging lifestyle imagery, helping to boost the appeal of their product pins. Pinterest’s move follows similar offerings from major tech companies like Google and Amazon, which have also adopted generative AI to improve advertising effectiveness.

In tests with Walgreens, an early user of Pinterest’s generative AI, the drugstore chain experienced a 55% increase in clickthrough rates and a 13% decrease in cost-per-click when using AI-generated backgrounds. Pinterest claims its new tools will streamline campaign creation, requiring 50% less input from advertisers and potentially leading to a 64% reduction in cost per action and a 30% rise in conversion rates.

Additionally, Pinterest is rolling out new promotional tools that will allow advertisers to offer discounts to users in various countries, including the US, UK, Canada, and Japan. The platform is also enhancing its Performance+ bidding system to prioritise high-value conversions rather than clicks, thereby providing advertisers with greater flexibility in achieving their marketing goals. All global advertisers will now have access to these improved Performance+ campaigns, aimed at driving consideration, conversions, and catalogue sales.

Vietnam to host Meta’s new AI and tech projects

Meta is set to expand its presence in Vietnam by increasing investment in AI and manufacturing. Starting in 2025, production of its latest mixed reality headset, the Quest 3S, will move to the country.

The announcement came shortly after Meta’s president for global affairs, Nick Clegg, met with Vietnamese officials. Vietnam is a key market for Meta, with millions of users relying on its social media platform, Facebook.

Meta also supports numerous small businesses in the region. While the size of the investment remains unclear, Meta’s commitment highlights the growing importance of the Vietnamese market for the company.

Additionally, Meta plans to further integrate AI innovations into its platforms. Testing of its Meta AI tool in Vietnamese will begin soon, with a full launch expected by the end of the year.