Digital standards

Europe struggles to explain quantum to its citizens

Most Europeans remain unclear about quantum technology, despite increasing attention from EU leaders. A new survey, released on World Quantum Day, reveals that while 78 per cent of adults in France and Germany are aware of quantum, only a third truly understand what it is.

Nearly half admitted they had heard of the term but didn’t know what it means.

Quantum science studies the smallest building blocks of the universe, particles like electrons and atoms, that behave in ways classical physics can’t explain. Though invisible even to standard microscopes, they already power technologies such as GPS, MRI scanners and semiconductors.

Quantum tools could lead to breakthroughs in healthcare, cybersecurity, and climate change, by enabling ultra-precise imaging, improved encryption, and advanced environmental monitoring.

The survey showed that 47 per cent of respondents expect quantum to positively impact their country within five years, with many hopeful about its role in areas like energy, medicine and fraud prevention.

For example, quantum computers might help simulate complex molecules for drug development, while quantum encryption could secure communications better than current systems.

The EU has committed to developing a European quantum chip and is exploring a potential Quantum Act, backed by €65 million in funding under the EU Chips Act. The UK has pledged £121 million for quantum initiatives.

However, Europe still trails behind China and the US, mainly due to limited private investment and slower deployment. Former ECB president Mario Draghi warned that Europe must build a globally competitive quantum ecosystem instead of falling behind further.

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Google uses AI and human reviews to fight ad fraud

Google has revealed it suspended 39.2 million advertiser accounts in 2024, more than triple the number from the previous year, as part of its latest push to combat ad fraud.

The tech giant said it is now able to block most bad actors before they even run an advert, thanks to advanced large language models and detection signals such as fake business details and fraudulent payments.

Instead of relying solely on AI, a team of over 100 experts from across Google and DeepMind also reviews deepfake scams and develops targeted countermeasures.

The company rolled out more than 50 LLM-based safety updates last year and introduced over 30 changes to advertising and publishing policies. These efforts, alongside other technical reinforcements, led to a 90% drop in reports of deepfake ads.

While the US saw the highest number of suspensions, with all 39.2 million accounts coming from there alone, India followed with 2.9 million accounts taken down. In both countries, ads were removed for violations such as trademark abuse, misleading personalisation, and financial service scams.

Overall, Google blocked 5.1 billion ads globally and restricted another 9.1 billion, instead of allowing harmful content to spread unchecked. Nearly half a billion of those removed were linked specifically to scam activity.

In a year when half the global population headed to the polls, Google also verified over 8,900 election advertisers and took down 10.7 million political ads.

While the scale of suspensions may raise concerns about fairness, Google said human reviews are included in the appeals process.

The company acknowledged previous confusion over enforcement clarity and is now updating its messaging to ensure advertisers understand the reasons behind account actions more clearly.

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EU plans major staff boost for digital rules

The European Commission is ramping up enforcement of its Digital Services Act (DSA) by hiring 60 more staff to support ongoing investigations into major tech platforms. Despite beginning probes into companies such as X, Meta, TikTok, AliExpress and Temu since December 2023, none have concluded.

The Commission currently has 127 employees working on the DSA and aims to reach 200 by year’s end. Applications for the new roles, including legal experts, policy officers, and data scientists, remain open until 10 May.

The DSA, which came into full effect in February last year, applies to all online platforms in the EU. However, the 25 largest platforms, those with over 45 million monthly users like Google, Amazon, and Shein, fall under the direct supervision of the Commission instead of national regulators.

The most advanced case is against X, with early findings pointing to a lack of transparency and accountability.

The law has drawn criticism from the current Republican-led US government, which views it as discriminatory. Brendan Carr of the US Federal Communications Commission called the DSA ‘an attack on free speech,’ accusing the EU of unfairly targeting American companies.

In response, EU Tech Commissioner Henna Virkkunen insisted the rules are fair, applying equally to platforms from Europe, the US, and China.

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Claude can now read your Gmail and Docs

Anthropic has introduced a new integration that allows its AI chatbot, Claude, to connect directly with Google Workspace.

The feature, now in beta for premium subscribers, enables Claude to reference content from Gmail, Google Calendar, and Google Docs to deliver more personalised and context-aware responses.

Users can expect in-line citations showing where specific information originated from within their Google account.

This integration is available for subscribers on the Max, Team, Enterprise, and Pro plans, though multi-user accounts require administrator approval.

While Claude can read emails and review documents, it cannot send emails or schedule events. Anthropic insists the system uses strict access controls and does not train its models on user data by default.

The update arrives as part of Anthropic’s broader efforts to enhance Claude’s appeal in a competitive AI landscape.

Alongside the Workspace integration, the company launched Claude Research, a tool that performs real-time web searches to provide fast, in-depth answers.

Although still smaller than ChatGPT’s user base, Claude is steadily growing, reaching 3.3 million web users in March 2025.

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South Korea’s $23B chip industry boost in response to global trade war

South Korea announced a $23 billion support package for its semiconductor industry, increasing from last year’s $19 billion to protect giants like Samsung and SK Hynix from US tariff uncertainties and China’s growing competition. 

The plan allocates 20 trillion won in financial aid, up from 17 trillion, to drive innovation and production, addressing a 31.8% drop in chip exports to China due to US trade restrictions.

The package responds to US policies under President Trump, including export curbs on high-bandwidth chips to China, which have disrupted global demand. 

At the same time, Finance Minister Choi Sang-mok will negotiate with the US to mitigate potential national security probes on chip trade. 

South Korea’s strategy aims to safeguard a critical economic sector that powers everything from smartphones to AI, especially as its auto industry faces US tariff challenges. 

Analysts view this as a preemptive effort to shield the chip industry from escalating global trade tensions.

Why does it matter?

For South Koreans, the semiconductor sector is a national lifeline, tied to jobs and economic stability, with the government betting big to preserve its global tech dominance. As China’s tech ambitions grow and US policies remain unpredictable, Seoul’s $23 billion investment speaks out about the cost of staying competitive in a tech-driven world.

OpenAI updates safety rules amid AI race

OpenAI has updated its Preparedness Framework, the internal system used to assess AI model safety and determine necessary safeguards during development.

The company now says it may adjust its safety standards if a rival AI lab releases a ‘high-risk’ system without similar protections, a move that reflects growing competitive pressure in the AI industry.

Instead of outright dismissing such flexibility, OpenAI insists that any changes would be made cautiously and with public transparency.

Critics argue OpenAI is already lowering its standards for the sake of faster deployment. Twelve former employees recently supported a legal case against the company, warning that a planned corporate restructure might encourage further shortcuts.

OpenAI denies these claims, but reports suggest compressed safety testing timelines and increasing reliance on automated evaluations instead of human-led reviews. According to sources, some safety checks are also run on earlier versions of models, not the final ones released to users.

The refreshed framework also changes how OpenAI defines and manages risk. Models are now classified as having either ‘high’ or ‘critical’ capability, the former referring to systems that could amplify harm, the latter to those introducing entirely new risks.

Instead of deploying models first and assessing risk later, OpenAI says it will apply safeguards during both development and release, particularly for models capable of evading shutdown, hiding their abilities, or self-replicating.

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Hertz customer data stolen in vendor cyberattack

Hertz has disclosed a significant data breach involving sensitive customer information, including credit card and driver’s licence details, following a cyberattack on one of its service providers.

The breach stemmed from vulnerabilities in the Cleo Communications file transfer platform, exploited in October and December 2024.

Hertz confirmed the unauthorised access on 10 February, with further investigations revealing a range of exposed data, including names, birth dates, contact details, and in some cases, Social Security and passport numbers.

While the company has not confirmed how many individuals were affected, notifications have been issued in the US, UK, Canada, Australia, and across the EU.

Hertz stressed that no misuse of customer data has been identified so far, and that the breach has been reported to law enforcement and regulators. Cleo has since patched the exploited vulnerabilities.

The identity of the attackers remains unknown. However, Cleo was previously targeted in a broader cyber campaign last October, with the Clop ransomware group later claiming responsibility.

The gang published Cleo’s company data online and listed dozens of breached organisations, suggesting the incident was part of a wider, coordinated effort.

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xAI adds collaborative workspace to Grok

Elon Musk’s AI firm xAI has introduced a new feature called Grok Studio, offering users a dedicated space to create and edit documents, code, and simple apps.

Available on Grok.com for both free and paying users, Grok Studio opens content in a separate window, allowing for real-time collaboration between the user and the chatbot instead of relying solely on back-and-forth prompts.

Grok Studio functions much like canvas-style tools from other AI developers. It allows code previews and execution in languages such as Python, C++, and JavaScript. The setup mirrors similar features introduced earlier by OpenAI and Anthropic, instead of offering a radically different experience.

All content appears beside Grok’s chat window, creating a workspace that blends conversation with practical development tools.

Alongside this launch, xAI has also announced integration with Google Drive.

It will allow users to attach files directly to Grok prompts, letting the chatbot work with documents, spreadsheets, and slides from Drive instead of requiring uploads or manual input, making the platform more convenient for everyday tasks and productivity.

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People are forming emotional bonds with AI chatbots

AI is reshaping how people connect emotionally, with millions turning to chatbots for companionship, guidance, and intimacy.

From virtual relationships to support with mental health and social navigation, personified AI assistants such as Replika, Nomi, and ChatGPT are being used by over 100 million people globally.

These apps simulate human conversation through personalised learning, allowing users to form what some consider meaningful emotional bonds.

For some, like 71-year-old Chuck Lohre from the US, chatbots have evolved into deeply personal companions. Lohre’s AI partner, modelled after his wife, helped him process emotional insights about his real-life marriage, despite elements of romantic and even erotic roleplay.

Others, such as neurodiverse users like Travis Peacock, have used chatbots to enhance communication skills, regulate emotions, and build lasting relationships, reporting a significant boost in personal and professional life.

While many users speak positively about these interactions, concerns persist over the nature of such bonds. Experts argue that these connections, though comforting, are often one-sided and lack the mutual growth found in real relationships.

A UK government report noted widespread discomfort with the idea of forming personal ties with AI, suggesting the emotional realism of chatbots may risk deepening emotional dependence without true reciprocity.

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