Capita hit with £14 million fine after major data breach

The UK outsourcing firm Capita has been fined £14 million after a cyber-attack exposed the personal data of 6.6 million people. Sensitive information, including financial details, home addresses, passport images, and criminal records, was compromised.

Initially, the fine was £45 million, but it was reduced after Capita improved its cybersecurity, supported affected individuals, and engaged with regulators.

A breach that affected 325 of the 600 pension schemes Capita manages, highlighting risks for organisations handling large-scale sensitive data.

The Information Commissioner’s Office (ICO) criticised Capita for failing to secure personal information, emphasising that proper security measures could have prevented the incident.

Experts note that holding companies financially accountable reinforces the importance of data protection and sends a message to the market.

Capita’s CEO said the company has strengthened its cyber defences and remains vigilant to prevent future breaches.

The UK government has advised companies like Capita to prepare contingency plans following a rise in nationally significant cyberattacks, a trend also seen at Co-op, M&S, Harrods, and Jaguar Land Rover earlier in the year.

Would you like to learn more about AI, tech and digital diplomacy? If so, ask our Diplo chatbot!

Humanity AI launches $500M initiative to build a people-centred future

A coalition of ten leading philanthropic foundations has pledged $500 million over five years to ensure that AI evolves in ways that strengthen humanity rather than marginalise it.

The initiative, called Humanity AI, brings together organisations such as the Ford, MacArthur, Mellon, and Mozilla foundations to promote a people-driven vision for AI that enhances creativity, democracy, and security.

As AI increasingly shapes every aspect of daily life, the coalition seeks to place citizens at the centre of the conversation instead of leaving decisions to a few technology firms.

It plans to support new research, advocacy, and partnerships that safeguard democratic rights, protect creative ownership, and promote equitable access to education and employment.

The initiative also prioritises the ethical use of AI in safety and economic systems, ensuring innovation does not come at the expense of human welfare.

John Palfrey, president of the MacArthur Foundation, said Humanity AI aims to shift power back to the public by funding technologists and advocates committed to responsible innovation.

Michele Jawando of the Omidyar Network added that the future of AI should be designed by people collectively, not predetermined by algorithms or corporate agendas.

Rockefeller Philanthropy Advisors will oversee the fund, which begins issuing grants in 2026. Humanity AI invites additional partners to join in creating a future where people shape technology instead of being shaped by it.

Would you like to learn more about AI, tech and digital diplomacy? If so, ask our Diplo chatbot!

Adult erotica tests OpenAI’s safety claims

OpenAI will loosen some ChatGPT rules, letting users make replies friendlier and allowing erotica for verified adults. Altman framed the shift as ‘treat adult users like adults’, tied to stricter age-gating. The move follows months of new guardrails against sycophancy and harmful dynamics.

The change arrives after reports of vulnerable users forming unhealthy attachments to earlier models. OpenAI has since launched GPT-5 with reduced sycophancy and behaviour routing, plus safeguards for minors and a mental-health council. Critics question whether evidence justifies loosening limits so soon.

Erotic role-play can boost engagement, raising concerns that at-risk users may stay online longer. Access will be restricted to verified adults via age prediction and, if contested, ID checks. That trade-off intensifies privacy tensions around document uploads and potential errors.

It is unclear whether permissive policies will extend to voice, image, or video features, or how regional laws will apply to them. OpenAI says it is not ‘usage-maxxing’ but balancing utility with safety. Observers note that ambitions to reach a billion users heighten moderation pressures.

Supporters cite overdue flexibility for consenting adults and more natural conversation. Opponents warn normalising intimate AI may outpace evidence on mental-health impacts. Age checks can fail, and vulnerable users may slip through without robust oversight.

Would you like to learn more about AI, tech and digital diplomacy? If so, ask our Diplo chatbot!

OpenAI forms Expert Council to guide well-being in AI

OpenAI has announced the establishment of an Expert Council on Well-Being and AI to help it shape ChatGPT, Sora and other products in ways that promote healthier interactions and better emotional support.

The council comprises eight distinguished figures from psychology, psychiatry, human-computer interaction, developmental science and clinical practice.

Members include David Bickham (Digital Wellness Lab, Harvard), Munmun De Choudhury (Georgia Tech), Tracy Dennis-Tiwary (Hunter College), Sara Johansen (Stanford), Andrew K. Przybylski (University of Oxford), David Mohr (Northwestern), Robert K. Ross (public health) and Mathilde Cerioli (everyone.AI).

OpenAI says this new body will meet regularly with internal teams to examine how AI should function in ‘complex or sensitive situations,’ advise on guardrails, and explore what constitutes well-being in human-AI interaction. For example, the council already influenced how parental controls and user-teen distress notifications were prioritised.

OpenAI emphasises that it remains accountable for its decisions, but commits to ongoing learning through this council, the Global Physician Network, policymakers and experts. The company notes that different age groups, especially teenagers, use AI tools differently, hence the need for tailored insights.

Would you like to learn more about AI, tech and digital diplomacy? If so, ask our Diplo chatbot

An awards win for McAfee’s consumer-first AI defence

McAfee won ‘Best Use of AI in Cybersecurity’ at the 2025 A.I. Awards for its Scam Detector. The tool, which McAfee says is the first to automate deepfake, email, and text-scam detection, underscores a consumer-focused defence. The award recognises its bid to counter fast-evolving online fraud.

Scams are at record levels, with one in three US residents reporting victimisation and average losses of $1,500. Threats now range from fake job offers and text messages to AI-generated deepfakes, increasing the pressure on tools that can act in real time across channels.

McAfee’s Scam Detector uses advanced AI to analyse text, email, and video, blocking dangerous links and flagging deepfakes before they cause harm. It is included with core McAfee plans and available on PC, mobile, and web, positioning it as a default layer for everyday protection.

Adoption has been rapid, with the product crossing one million users in its first months, according to the company. Judges praised its proactive protection and emphasis on accuracy and trust, citing its potential to restore user confidence as AI-enabled deception becomes more sophisticated.

McAfee frames the award as validation of its responsible, consumer-first AI strategy. The company says it will expand Scam Detector’s capabilities while partnering with the wider ecosystem to keep users a step ahead of emerging threats, both online and offline.

Would you like to learn more about AI, tech, and digital diplomacy? If so, ask our Diplo chatbot!

Teen content on Instagram now guided by PG-13 standards

Instagram is aligning its Teen Accounts with PG-13 movie standards, aiming to ensure that users under 18 only see age-appropriate material. Teens will automatically be placed in a 13+ setting and will need parental permission to change it.

Parents who want tighter supervision can activate a new ‘Limited Content’ mode that filters out even more material and restricts comments and AI interactions.

The company reviewed its policies to match familiar parental guidelines, further limiting exposure to content with strong language, risky stunts, or references to substances. Teens will also be blocked from following accounts that share inappropriate content or contain suggestive names and bios.

Searches for sensitive terms such as ‘gore’ or ‘alcohol’ will no longer return results, and the same restrictions will extend to Explore, Reels, and AI chat experiences.

Instagram worked with thousands of parents worldwide to shape these policies, collecting more than three million content ratings to refine its protections. Surveys show strong parental support, with most saying the PG-13 system makes it easier to understand what their teens are likely to see online.

The updates begin rolling out in the US, UK, Australia, and Canada and will expand globally by the end of the year.

Would you like to learn more about AI, tech and digital diplomacy? If so, ask our Diplo chatbot!

Researchers expose weak satellite security with cheap equipment

Scientists in the US have shown how easy it is to intercept private messages and military information from satellites using equipment costing less than €500.

Researchers from the University of California, San Diego and the University of Maryland scanned internet traffic from 39 geostationary satellites and 411 transponders over seven months.

They discovered unencrypted data, including phone numbers, text messages, and browsing history from networks such as T-Mobile, TelMex, and AT&T, as well as sensitive military communications from the US and Mexico.

The researchers used everyday tools such as TV satellite dishes to collect and decode the signals, proving that anyone with a basic setup and a clear view of the sky could potentially access unprotected data.

They said there is a ‘clear mismatch’ between how satellite users assume their data is secured and how it is handled in reality. Despite the industry’s standard practice of encrypting communications, many transmissions were left exposed.

Companies often avoid stronger encryption because it increases costs and reduces bandwidth efficiency. The researchers noted that firms such as Panasonic could lose up to 30 per cent in revenue if all data were encrypted.

While intercepting satellite data still requires technical skill and precise equipment alignment, the study highlights how affordable tools can reveal serious weaknesses in global satellite security.

Would you like to learn more about AI, tech and digital diplomacy? If so, ask our Diplo chatbot!

New YouTube tools provide trusted health advice for teens

YouTube is introducing a new shelf of mental health and wellbeing content designed specifically for teenagers. The feature will provide age-appropriate, evidence-based videos covering topics such as depression, anxiety, ADHD, and eating disorders.

Content is created in collaboration with trusted organisations and creators, including Black Dog Institute, ReachOut Australia, and Dr Syl, to ensure it is both reliable and engaging.

The initiative will initially launch in Australia, with plans to expand to the US, the UK, and Canada. Videos are tailored to teens’ developmental stage, offering practical advice, coping strategies, and medically-informed guidance.

By providing credible information on a familiar platform, YouTube hopes to improve mental health literacy and reduce stigma among young users.

YouTube has implemented teen-specific safeguards for recommendations, content visibility, and advertising eligibility, making it easier for adolescents to explore their interests safely.

The company emphasises that the platform is committed to helping teens access trustworthy resources, while supporting their wellbeing in a digital environment increasingly filled with misinformation.

Would you like to learn more about AI, tech and digital diplomacy? If so, ask our Diplo chatbot!

Virtual hosts and mass output shake up fragile podcast industry

AI is rapidly changing the podcast scene. Virtual hosts, no microphones or studios, are now producing content at a scale and cost that traditional podcasters find hard to match.

One of the pioneers in this trend is Inception Point AI, founded in 2023. With just eight people, the company produces around 3,000 podcast episodes per week, each costing about one dollar to make. With as few as twenty listens, an episode can be profitable.

Startups like ElevenLabs and Wondercraft have also entered the field, alongside companies leveraging Google’s Audio Overview. Many episodes are generated from documents, lectures, local data, anything that can be turned into a voice-narrated script. The tools are getting good at sounding natural.

Yet there is concern among indie podcasters and audio creators. The flood of inexpensive AI podcasts could saturate platforms, making it harder for smaller creators to attract listeners without big marketing budgets.

Another issue is disclosure: many AI-podcast platforms do note that content is AI-generated, but there is no universal requirement for clear labelling. Some believe listener expectations and trust may erode if distinction between human vs. synthetic voices becomes blurred.

As the output volume rises, so do questions about content quality, artistic originality, and how advertising revenues will be shared. The shift is real, but whether it will stifle creative diversity is still up for debate.

Would you like to learn more about AI, tech and digital diplomacy? If so, ask our Diplo chatbot

California introduces first AI chatbot safety law

California has become the first US state to regulate AI companion chatbots after Governor Gavin Newsom signed landmark legislation designed to protect children and vulnerable users. The new law, SB 243, holds companies legally accountable if their chatbots fail to meet new safety and transparency standards.

The US legislation follows several tragic cases, including the death of a teenager who reportedly engaged in suicidal conversations with an AI chatbot. It also comes after leaked documents revealed that some AI systems allowed inappropriate exchanges with minors.

Under the new rules, firms must introduce age verification, self-harm prevention protocols, and warnings for users engaging with companion chatbots. Platforms must clearly state that conversations are AI-generated and are barred from presenting chatbots as healthcare professionals.

Major developers including OpenAI, Replika, and Character.AI say they are introducing stronger parental controls, content filters, and crisis support systems to comply. Lawmakers hope the move will inspire other states to adopt similar protections as AI companionship tools become increasingly popular.

Would you like to learn more about AI, tech and digital diplomacy? If so, ask our Diplo chatbot