Digital cooperation

Civil servants and AI will work together in 2050

Public administrations worldwide are facing unprecedented change as AI reshapes automation, procurement, and decision-making. Governments must stay flexible, open, and resilient, preparing for multiple futures with foresight, continuous learning, and adaptability.

During World Futures Day, experts from the SPARK-AI Alliance and representatives from governments, academia, and the private sector explored four potential scenarios for public service in 2050.

Scenarios ranged from human-centred administrations that reinforce trust, to algorithmic bureaucracies focused on oversight, agentic administrations with semi-autonomous AI actors, and data-eroded futures that require renewed governance of poor-quality data.

Key insights highlighted the growing importance of anticipatory capacity, positioning AI as a ‘co-worker’ rather than a replacement, and emphasising the need to safeguard public trust.

Civil servants will increasingly focus on ethical reasoning, interpretation of automated processes, and cross-disciplinary collaboration, supported by robust accountability and transparent data governance.

The SPARK-AI Alliance has launched a Working Group on the Future of Work in the Public Sector to help governments anticipate and prepare for change. Its focus will be on building resilient public administrations, evolving civil-service roles, and maintaining trust in AI-enabled governance.

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Dubai charities open doors to crypto donations

Dubai charities now accept donations in cryptocurrencies and virtual assets through a new service launched by the Islamic Affairs and Charitable Activities Department. The move signals a shift towards modernised fundraising channels across the emirate.

The service supports Dubai’s wider digital transformation strategy and aims to improve efficiency within the charitable donation ecosystem. Donors can now use globally recognised payment options, highlighting the rising use of virtual assets as valid financial tools.

Regulation remains central to the initiative, with IACAD introducing clear policies to protect donors, enhance transparency, and ensure compliance with approved standards. Introductory workshops have also been organised to guide charities through operational and procedural requirements.

Officials stressed that charities need preliminary authorisation to ensure donations are processed securely and in accordance with regulations. The initiative further reinforces Dubai’s ambition to lead in innovative and technology-driven humanitarian work.

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Google study shows teens embrace AI

Google’s new study, The Future Report, surveyed over 7,000 teenagers across Europe about their use of digital technologies. Most respondents describe themselves as curious, critical, and optimistic about AI in their daily lives.

Many teens use AI daily or several times a week for learning, creativity, and exploring new topics. They report benefits such as instant feedback and more engaging learning while remaining cautious about over-reliance.

Young people value personalised content recommendations and algorithmic suggestions, but emphasise verifying information and avoiding bias. They adopt strategies to verify sources and ensure the trustworthiness of online content.

The report emphasises the importance of digital literacy, safety, balanced technology use, and youth engagement in shaping the digital future. Participants request guidance from educators and transparent AI design to promote the responsible and ethical use of AI.

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Japan’s mobile competition law forces Apple to adjust iOS app payments

Apple has announced changes to how iOS apps are distributed and monetised in Japan, bringing its platform into compliance with the country’s Mobile Software Competition Act. The updates introduce new options for alternative app marketplaces and payment methods for digital goods.

Under the revised framework, developers in Japan can distribute apps outside the App Store and offer alternative payment processing alongside the In-App Purchase. Apple said the changes aim to meet legal requirements while limiting new risks linked to fraud, malware, and data misuse.

Safeguards include app notarisation, authorisation rules for alternative marketplaces, and baseline security checks for all iOS apps. The measures are aimed at protecting users, including children, even as apps outside the App Store receive fewer protections.

Safeguards include app notarisation, authorisation rules for alternative marketplaces, and baseline security checks for all iOS apps. Apple said the measures aim to protect users, including children, even as apps outside the App Store receive fewer protections.

Additional controls are being rolled out with iOS 26.2, including browser and search engine choice screens, new default app settings, and expanded developer APIs. Apple said it will continue engaging with Japanese regulators as the new framework takes effect.

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Digital fraud declines in Russia after rollout of Cyberbez measures

Russia has reported a sharp decline in cyber fraud following the introduction of new regulatory measures in 2025. Officials say legislative action targeting telephone and online scams has begun to deliver measurable results.

State Secretary and Deputy Minister of Digital Development Ivan Lebedev told the State Duma that crimes covered by the first package of reforms, known as ‘Cyberbez 1.0’, have fallen by 40%, according to confirmed statistics.

Earlier this year, Lebedev said Russia records roughly 677,000 cases of phone and online fraud annually, with incidents rising by more than 35% since 2022, highlighting the scale of the challenge faced by authorities.

In April, President Vladimir Putin signed a law introducing a range of countermeasures, including a state information system to combat fraud, limits on unsolicited marketing calls, stricter SIM card issuance rules, and new compliance obligations for banks.

Further steps are now under discussion. Officials say a second package is being prepared, while a third set of initiatives was announced in December as Russia continues to strengthen its digital security framework.

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Natural language meets robotics in MIT’s on-demand object creation system

MIT researchers have developed a speech-to-reality system that allows users to create physical objects by describing them aloud, combining generative AI with robotic assembly. The system can produce simple furniture and decorative items in minutes using modular components.

The workflow translates spoken instructions into a digital design using a large language model and 3D generative AI. The design is then broken into voxel-based parts and adapted to real-world fabrication constraints before being assembled by a robotic arm.

Researchers have demonstrated the system by producing stools, shelves, chairs, tables and small sculptures. The approach aims to reduce manufacturing complexity by enabling rapid construction without specialised knowledge of 3D modelling or robotics.

Unlike traditional fabrication methods such as 3D printing, which can take hours or days, the modular assembly process operates quickly and allows objects to be disassembled and reused. The team is exploring stronger connection methods and extensions to larger-scale robotic systems.

The research was presented at the ACM Symposium on Computational Fabrication in November. The team said the work points toward more accessible, flexible and sustainable ways to produce physical objects using natural language and AI-driven design.

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Amazon considers 10 billion investment in OpenAI

Amazon is reportedly considering a $10 billion investment in OpenAI, highlighting its growing focus on the generative AI market. The investment follows OpenAI’s October restructuring, giving it more flexibility to raise funds and form new tech partnerships.

OpenAI has recently secured major infrastructure agreements, including a $38 billion cloud computing deal with Amazon Web Services (AWS). Deals with Nvidia, AMD, and Broadcom boost OpenAI’s access to computing power for its AI development.

Amazon has invested $8 billion in Anthropic and continues developing AI hardware through AWS’s Inferentia and Trainium chips. The move into OpenAI reflects Amazon’s strategy to expand its influence across the AI sector.

OpenAI’s prior $13 billion Microsoft exclusivity has ended, enabling it to pursue new partnerships. The combination of fresh funding, cloud capacity, and hardware support positions OpenAI for continued growth in the AI industry.

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US platforms signal political shift in DSA risk reports

Major online platforms have submitted their 2025 systemic risk assessments under the Digital Services Act as the European Commission moves towards issuing its first fine against a Very Large Online Platform.

The reports arrive amid mounting political friction between Brussels and Washington, placing platform compliance under heightened scrutiny on both regulatory and geopolitical fronts.

Several US-based companies adjusted how risks related to hate speech, misinformation and diversity are framed, reflecting political changes in the US while maintaining formal alignment with EU law.

Meta softened enforcement language, reclassified hate speech under broader categories and reduced visibility of civil rights structures, while continuing to emphasise freedom of expression as a guiding principle.

Google and YouTube similarly narrowed references to misinformation, replaced established terminology with less charged language and limited enforcement narratives to cases involving severe harm.

LinkedIn followed comparable patterns, removing references to earlier commitments on health misinformation, civic integrity and EU voluntary codes that have since been integrated into the DSA framework.

X largely retained its prior approach, although its report continues to reference cooperation with governments and civil society that contrasts with the platform’s public positioning.

TikTok diverged from other platforms by expanding disclosures on hate speech, election integrity and fact-checking, likely reflecting its vulnerability to regulatory action in both the EU and the US.

European regulators are expected to assess whether these shifts represent genuine risk mitigation or strategic alignment with US political priorities.

As systemic risk reports increasingly inform enforcement decisions, subtle changes in language, scope and emphasis may carry regulatory consequences well beyond their formal compliance function.

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Joule Agent workshops help organisations build practical AI agent solutions

Artificial intelligence agents, autonomous systems that perform tasks or assist decision-making, are increasingly part of digital transformation discussions, but their value depends on solving actual business problems rather than adopting technology for its own sake.

SAP’s AppHaus Joule Agent Discovery and Design workshops provide a structured, human-centred approach to help organisations discover where agentic AI can deliver real impact and design agents that collaborate effectively with humans.

The Discovery workshop focuses on identifying challenges and inefficiencies where automation can add value, guiding participants to select high-priority use cases that suit agentic solutions.

The Design workshop then brings users and business experts together to define each AI agent’s role, responsibilities and required skills. By the end of these sessions, participants have detailed plans defining tasks, workflows and instructions that can be translated into actual AI agent implementations.

SAP also supports these formats with self-paced learning courses and toolkits to help anyone run the workshops confidently, emphasising practical human–AI partnerships rather than technology hype.

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OpenAI adds pinned chat feature to ChatGPT apps

The US tech company, OpenAI, has begun rolling out a pinned chats feature in ChatGPT across web, Android and iOS, allowing users to keep selected conversations fixed at the top of their chat history for faster access.

The function mirrors familiar behaviour from messaging platforms such as WhatsApp and Telegram instead of requiring repeated scrolling through past chats.

Users can pin a conversation by selecting the three-dot menu on the web or by long-pressing on mobile devices, ensuring that essential discussions remain visible regardless of how many new chats are created.

An update that follows earlier interface changes aimed at helping users explore conversation paths without losing the original discussion thread.

Alongside pinned chats, OpenAI is moving ChatGPT toward a more app-driven experience through an internal directory that allows users to connect third-party services directly within conversations.

The company says these integrations support tasks such as bookings, file handling and document creation without switching applications.

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