Consumer protection

New YouTube tools provide trusted health advice for teens

YouTube is introducing a new shelf of mental health and wellbeing content designed specifically for teenagers. The feature will provide age-appropriate, evidence-based videos covering topics such as depression, anxiety, ADHD, and eating disorders.

Content is created in collaboration with trusted organisations and creators, including Black Dog Institute, ReachOut Australia, and Dr Syl, to ensure it is both reliable and engaging.

The initiative will initially launch in Australia, with plans to expand to the US, the UK, and Canada. Videos are tailored to teens’ developmental stage, offering practical advice, coping strategies, and medically-informed guidance.

By providing credible information on a familiar platform, YouTube hopes to improve mental health literacy and reduce stigma among young users.

YouTube has implemented teen-specific safeguards for recommendations, content visibility, and advertising eligibility, making it easier for adolescents to explore their interests safely.

The company emphasises that the platform is committed to helping teens access trustworthy resources, while supporting their wellbeing in a digital environment increasingly filled with misinformation.

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UK government urges firms to keep paper backups for cyberattack recovery

The UK government has issued a strong warning to company leaders to prepare for cyber incidents by maintaining paper-based contingency plans. The National Cyber Security Centre (NCSC) emphasised that firms must plan how to continue operations and rebuild IT systems if networks are compromised.

The advice follows a series of high-profile cyberattacks this year targeting major UK firms, including Marks & Spencer, The Co-op, and Jaguar Land Rover, which experienced production halts and supply disruptions after their systems were breached.

According to NCSC chief executive Richard Horne, organisations need to adopt ‘resilience engineering’ strategies, systems designed to anticipate, absorb, recover, and adapt during cyberattacks.

The agency recommends storing response plans offline and outlining alternative communication methods, such as phone trees and manual record-keeping, should email systems fail.

While the total number of cyber incidents investigated by the NCSC, 429 in the first nine months of 2025, remained stable, the number of ‘nationally significant’ attacks nearly doubled from 89 to 204. These include Category 1–3 incidents, ranging from ‘significant’ to ‘national cyber emergency.’

Recent cases highlight the human and operational toll of such events, including a ransomware attack on a London blood testing provider last year that caused severe clinical disruption and contributed to at least one patient death.

Experts say the call for offline backups may sound old-fashioned but is pragmatic. ‘You wouldn’t walk onto a building site without a helmet, yet companies still go online without basic protection,’ said Graeme Stewart, head of public sector at Check Point. ‘Cybersecurity must be treated like health and safety: not optional, but essential.’

The government is also encouraging companies, particularly SMEs, to use the NCSC’s free support tools, including cyber insurance linked to its Cyber Essentials programme.

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California introduces first AI chatbot safety law

California has become the first US state to regulate AI companion chatbots after Governor Gavin Newsom signed landmark legislation designed to protect children and vulnerable users. The new law, SB 243, holds companies legally accountable if their chatbots fail to meet new safety and transparency standards.

The US legislation follows several tragic cases, including the death of a teenager who reportedly engaged in suicidal conversations with an AI chatbot. It also comes after leaked documents revealed that some AI systems allowed inappropriate exchanges with minors.

Under the new rules, firms must introduce age verification, self-harm prevention protocols, and warnings for users engaging with companion chatbots. Platforms must clearly state that conversations are AI-generated and are barred from presenting chatbots as healthcare professionals.

Major developers including OpenAI, Replika, and Character.AI say they are introducing stronger parental controls, content filters, and crisis support systems to comply. Lawmakers hope the move will inspire other states to adopt similar protections as AI companionship tools become increasingly popular.

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Vodafone restores UK network after major outage

Vodafone says its nationwide network outage that left thousands across the UK without broadband and mobile data has been fully resolved. The disruption, which began on Monday afternoon, triggered over 130,000 complaints to Downdetector as customers reported losing internet access.

The company confirmed that a software error from one of its vendors had caused the problem but stressed it was not the result of a cyberattack. Vodafone apologised and said the network had fully recovered after engineers implemented fixes late on Monday night.

Industry experts warned that the outage highlighted the need for stronger digital resilience. Analysts said businesses relying on Vodafone likely suffered missed deadlines and financial losses, with many expected to seek compensation.

The fault also impacted UK customers of Voxi, Lebara, and Talkmobile, which operate on Vodafone’s infrastructure. Cloudflare data showed Vodafone traffic temporarily dropped to zero, effectively cutting the network off from the internet for over an hour.

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A common EU layer for age verification without a single age limit

Denmark will push for EU-wide age-verification rules to avoid a patchwork of national systems. As Council presidency, Copenhagen prioritises child protection online while keeping flexibility on national age limits. The aim is coordination without a single ‘digital majority’ age.

Ministers plan to give the European Commission a clear mandate for interoperable, privacy-preserving tools. An updated blueprint is being piloted in five states and aligns with the EU Digital Identity Wallet, which is due by the end of 2026. Goal: seamless, cross-border checks with minimal data exposure.

Copenhagen’s domestic agenda moves in parallel with a proposed ban on under-15 social media use. The government will consult national parties and EU partners on the scope and enforcement. Talks in Horsens, Denmark, signalled support for stronger safeguards and EU-level verification.

The emerging compromise separates ‘how to verify’ at the EU level from ‘what age to set’ at the national level. Proponents argue this avoids fragmentation while respecting domestic choices; critics warn implementation must minimise privacy risks and platform dependency.

Next steps include expanding pilots, formalising the Commission’s mandate, and publishing impact assessments. Clear standards on data minimisation, parental consent, and appeals will be vital. Affordable compliance for SMEs and independent oversight can sustain public trust.

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EU nations back Danish plan to strengthen child protection online

EU countries have agreed to step up efforts to improve child protection online by supporting Denmark’s Jutland Declaration. The initiative, signed by 25 member states, focuses on strengthening existing EU rules that safeguard minors from harmful and illegal online content.

However, Denmark’s proposal to ban social media for children under 15 did not gain full backing, with several governments preferring other approaches.

The declaration highlights growing concern about young people’s exposure to inappropriate material and the addictive nature of online platforms.

It stresses the need for more reliable age verification tools and refers to the upcoming Digital Fairness Act as an opportunity to introduce such safeguards. Ministers argued that the same protections applied offline should exist online, where risks for minors remain significant.

Danish officials believe stronger measures are essential to address declining well-being among young users. Some EU countries, including Germany, Spain and Greece, expressed support for tighter protections but rejected outright bans, calling instead for balanced regulation.

Meanwhile, the European Commission has asked major platforms such as Snapchat, YouTube, Apple and Google to provide details about their age verification systems under the Digital Services Act.

These efforts form part of a broader EU drive to ensure a safer digital environment for children, as investigations into online platforms continue across Europe.

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Ethernet wins in raw security, but Wi-Fi can compete with the right setup

The way you connect to the internet matters, not just the speed, but also your privacy and security. That’s the main takeaway from a recent Fox News report comparing Ethernet and Wi-Fi security.

At its core, Ethernet is inherently more secure in many scenarios because it requires physical access. Data travels along a cable directly to your router, reducing risks of eavesdropping or intercepting signals mid-air.

Wi-Fi, by contrast, sends data through the air. That makes it more vulnerable, especially if a network uses weak passwords or outdated encryption standards. Attackers within signal range might exploit poorly secured networks.

But Ethernet isn’t a guaranteed fortress. The Fox article emphasises that security depends largely on your entire setup. A Wi-Fi network with strong encryption (ideally WPA3), robust passwords, regular firmware updates, and a well-configured router can approach the network security level of wired connections.

Each device you connect, smartphones, smart home gadgets, IoT sensors, increases your network’s exposure. Wi-Fi amplifies that risk since more devices can join wirelessly. Ethernet limits the number of direct connection points, which reduces the attack surface.

In short, Ethernet gives you a baseline security advantage, but a well-secured Wi-Fi network can be quite robust. The critical factor is how carefully you manage your network settings and devices.

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Kenya passes bill to regulate cryptocurrency

Kenyan lawmakers have approved the Virtual Asset Service Providers Bill, establishing a formal regulatory framework for cryptocurrency and digital assets. The Central Bank of Kenya will licence digital assets, while the capital markets regulator oversees exchanges.

The bill now awaits President William Ruto’s signature to become law.

The country has experienced rapid cryptocurrency growth despite limited prior regulations. A 1.5% digital assets tax was introduced in 2023, and Kenya ranked fourth in Africa for crypto adoption in 2024, behind Nigeria, Ethiopia, and Morocco.

The IMF has urged Kenya to align crypto rules with global standards to reduce risks like money laundering and terrorism financing. Lawmakers appear to have heeded these warnings as the nation moves toward its first formal crypto legislation.

Kenya’s adoption reflects a broader trend across eastern Africa, where cryptocurrencies are increasingly used for cross-border remittances and international transactions.

Stablecoins represented roughly 43% of Sub-Saharan Africa’s crypto transactions in 2024, while South Africa saw its first publicly listed company adopt Bitcoin as a treasury asset earlier this year.

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Microsoft ends support for Windows 10

Windows 10 support ends on Tuesday, 14 October 2025, and routine security patches and fixes will no longer be provided. Devices will face increased cyber risk without updates. Microsoft urges upgrades to Windows 11 where possible.

Windows powers more than 1.4 billion devices, with Windows 10 still widely used. UK consumer group Which? estimates 21 million local users. Some plan to continue regardless, citing cost, waste, and working hardware.

Upgrade to Windows 11 is free for eligible PCs via the Settings app. Others can enrol in Extended Security Updates, which deliver security fixes only until October 2026. ESU offers no technical support or feature updates.

Personal users in the European Economic Area can register for ESU at no charge. Elsewhere, eligibility may unlock ESU for free, or it costs $30 or 1,000 Microsoft Rewards points. Businesses pay $61 per device for year one.

Unsupported systems become easier targets for malware and scams, and some software may degrade over time. Organisations risk compliance issues running out-of-support platforms. Privacy-minded users may also dislike Windows 11’s tighter Microsoft account requirements.

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AI chatbots linked to US teen suicides spark legal action

Families in the US are suing AI developers after tragic cases in which teenagers allegedly took their own lives following exchanges with chatbots. The lawsuits accuse platforms such as Character.AI and OpenAI’s ChatGPT of fostering dangerous emotional dependencies with young users.

One case involves 14-year-old Sewell Setzer, whose mother says he fell in love with a chatbot modelled on a Game of Thrones character. Their conversations reportedly turned manipulative before his death, prompting legal action against Character.AI.

Another family claims ChatGPT gave their son advice on suicide methods, leading to a similar tragedy. The companies have expressed sympathy and strengthened safety measures, introducing age-based restrictions, parental controls, and clearer disclaimers stating that chatbots are not real people.

Experts warn that chatbots are repeating social media’s early mistakes, exploiting emotional vulnerability to maximise engagement. Lawmakers in California are preparing new rules to restrict AI tools that simulate human relationships with minors, aiming to prevent manipulation and psychological harm.

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