Competition regulation Archives | Digital Watch Observatory

EU delegation in China calls for sustainable e-commerce and safety standards

Members of the European Parliament (MEPs) completed a visit to Beijing and Shanghai to address pressing e-commerce challenges affecting the European single market.

The delegation studied local business models and market supervision frameworks, engaging with Chinese regulators, e-commerce platforms, and the EU company representatives.

The discussions highlighted the surge of parcels from China, which now account for 91% of small shipments to Europe, and the resulting pressures on fair competition.

MEPs stressed that regulatory compliance must be consistent across all operators, ensuring consumer protection is not compromised by disparities in market practices or enforcement gaps.

The delegation urged representatives of e-commerce platforms to implement preventive measures, reinforcing accountability in areas such as product safety, customs compliance, and the removal of unsafe goods from the market.

MEPs underscored that these standards are essential to maintaining a sustainable and secure e-commerce environment for European citizens.

The visit, the first in eight years, demonstrated the EU’s commitment to safeguarding consumer rights, strengthening international cooperation, and ensuring digital commerce evolves in a manner that is fair, transparent, and safe for all citizens.

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California challenges federal approach with new AI rules

The government of California is advancing a more interventionist approach to AI governance, signalling a divergence from federal deregulatory preferences.

An executive order signed by Gavin Newsom mandates the development of comprehensive AI policies within 4 months, prioritising public safety and protecting fundamental rights.

The proposed framework requires companies seeking state contracts to demonstrate safeguards against harmful outputs, including the prevention of child exploitation material and violent content.

It also calls for measures addressing algorithmic bias and unlawful discrimination, alongside increased transparency through mechanisms such as watermarking AI-generated media.

Federal guidance has discouraged state-level intervention, framing such efforts as obstacles to technological leadership.

The evolving policy landscape reflects growing concern over the societal impact of AI systems, including risks to employment, content integrity and civil liberties.

An initiative by California that may therefore serve as a testing ground for future regulatory models, shaping broader debates on balancing innovation with accountability in digital governance.

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EU boosts fact-checking with €5 million disinformation resilience plan

The European Commission has committed €5 million to strengthen independent fact-checking networks, reinforcing efforts to counter disinformation across Europe. The initiative seeks to expand verification capacity in all EU languages while improving coordination among key stakeholders.

The programme introduces a comprehensive support system for fact-checkers, covering legal assistance, cybersecurity protection and psychological support.

It also establishes a centralised European repository of verified information, designed to enhance transparency and improve access to reliable content across the EU.

Led by the European Fact-Checking Standards Network, the project builds on existing frameworks such as the European Digital Media Observatory. The initiative forms part of the EU’s broader strategy to strengthen information integrity and safeguard democratic processes.

By reinforcing independent verification ecosystems, the programme reflects a policy-driven effort to address disinformation threats while supporting a more resilient and trustworthy digital environment across Europe.

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EPO strengthens industry collaboration on European patent innovation

The European Patent Office (EPO) has reinforced cooperation with industry stakeholders through discussions with the German Association of Industry IP Experts, focusing on strengthening the European patent system and supporting innovation.

A meeting that brought together representatives from major industrial actors to align priorities and explore future collaboration.

Discussions between the EPO and the stakeholders centred on enhancing technology transfer, empowering startups and fostering economic growth across Europe.

Participants emphasised the importance of inclusive engagement among patent system users instead of fragmented approaches, ensuring that innovation strategies reflect both industrial and societal needs.

The Unitary Patent system was highlighted as gaining traction, particularly among smaller entities such as SMEs, individual inventors and research organisations. Such a trend reflects broader efforts to improve accessibility and scalability within the European innovation ecosystem.

AI also featured prominently, with both sides recognising its growing role in improving efficiency and quality in patent processes.

A human-centric approach remains essential, ensuring that AI deployment supports responsible innovation while maintaining high standards in patent examination and services.

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Italy fines major bank over data protection failures

The Italian Data Protection Authority has imposed a €31.8 million fine on Intesa Sanpaolo following serious shortcomings in its handling of personal data.

The case stems from unauthorised access by an employee to thousands of customer accounts, raising concerns about internal oversight and data protection safeguards.

Investigations revealed that monitoring systems failed to detect repeated unjustified access to sensitive financial information over an extended period. The breach also involved high-risk individuals, highlighting weaknesses in risk-based controls instead of robust, targeted protection measures.

Authorities in Italy identified violations of core data protection principles, including integrity, confidentiality and accountability. Additional concerns arose from delays in notifying both regulators and affected individuals, limiting the ability to respond effectively to the incident.

The case of Intesa Sanpaolo underscores increasing regulatory scrutiny of data governance practices in the financial sector. Strengthening internal controls and ensuring timely breach reporting remain essential for maintaining trust and compliance in data-driven banking environments.

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UK authorities have fined an Apple subsidiary over a sanctions breach

The UK has fined Apple Inc. subsidiary Apple Distribution International £390,000 for breaching sanctions linked to Russia. The penalty relates to payments routed through a UK bank to a Russian streaming platform.

The payments, totalling more than £635,000, were made to Okko from a UK-based account. The subsidiary, responsible for Apple product sales across Europe and the Middle East, instructed the transfers despite the platform’s ownership links to sanctioned entities.

The Office of Financial Sanctions Implementation found the funds were linked to Sberbank and a company later sanctioned after the 2022 Ukraine invasion. Payments were made shortly after those restrictions came into force.

Regulators said the firm had voluntarily disclosed the transactions and had not been aware of the sanctions breach at the time. Apple stated it follows all applicable laws and has strengthened its compliance procedures following the incident.

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Campaign highlights risks of profit-driven digital platforms

A global campaign led by the Norwegian Consumer Council (NCC) has drawn attention to the decline in quality across digital platforms, a phenomenon widely referred to as ‘enshitification’, in which services deteriorate over time as companies prioritise monetisation over user experience.

The initiative has gained momentum through a viral video and coordinated advocacy efforts across multiple regions.

Inshitification is a term coined by journalist Cory Doctorow that describes a pattern in which platforms initially serve users well, then shift towards extracting value from both users and business partners.

In practice, it often results in increased advertising, paywalls, and reduced functionality, with platforms leveraging user dependence to introduce less favourable conditions.

More than 70 advocacy groups across the EU, the US and Norway have urged policymakers to take stronger action, arguing that declining competition and market concentration allow platforms to degrade services without losing users.

Network effects and high switching costs further limit consumer choice, making it difficult to move to alternative platforms even when dissatisfaction grows.

Existing frameworks, such as the Digital Markets Act and the Digital Services Act, aim to address some of these issues by promoting interoperability, transparency, and accountability.

However, experts argue that enforcement remains too slow and insufficient to deter harmful practices, suggesting that stronger regulatory intervention will be necessary to restore balance between consumers, platforms, and competition in the digital economy.

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Major service disruption affects DeepSeek chatbot in China

DeepSeek’s chatbot suffered a seven-hour-plus disruption in China, prompting multiple updates as the company worked to restore full functionality. Users began reporting issues on Sunday evening, with further performance problems recorded on Monday morning.

Initial alerts appeared on monitoring platforms and DeepSeek’s own status page, which acknowledged an incident shortly after it began. Although early fixes were deployed within hours, additional disruptions followed, requiring further corrective updates before the system stabilised.

The company has not disclosed the cause of the outage, and no official comment has been provided. The extended downtime stands out for a platform known for consistent performance, which has maintained a near 99 percent uptime record since the launch of its R1 model in 2025.

The disruption comes at a time of heightened anticipation for DeepSeek’s next major update, as speculation builds across China’s competitive AI sector, where firms continue to race to release new models.

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Cryptocurrency political donations banned under new Canada bill

Canada’s Liberal government has introduced Bill C-25 to prohibit cryptocurrency and other non-cash instruments from being used as political donations. The measure covers all registered parties, candidates, leadership, and nomination contests, and third-party advertisers, tightening campaign finance rules.

The proposal reverses a 2019 framework that had allowed limited crypto contributions under strict conditions, though uptake remained minimal and no major party reported receiving such donations in recent federal elections.

Authorities argue that pseudo-anonymous blockchain transactions make it difficult to verify the true source of funds, raising concerns about traceability and foreign interference risks.

Under the new rules, any prohibited donation must be returned, destroyed, or converted and forwarded to the Receiver General within 30 days. Enforcement includes fines of up to twice the illegal contribution’s value, reaching CA$25,000 for individuals and CA$100,000 for corporations.

Bill C-25 also revives provisions from the earlier Bill C-65, which collapsed in 2025 after Parliament was prorogued. The updated law aligns with UK restrictions and expands election oversight powers, including measures against deepfakes and foreign interference.

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UK regulator targets misleading online reviews in new crackdown

The Competition and Markets Authority has launched new investigations into five companies as part of a wider crackdown on fake and misleading online reviews, targeting practices that shape consumer decisions rather than reflect genuine customer experiences.

The cases involve Autotrader, Feefo, Dignity, Just Eat and Pasta Evangelists across sectors, including car sales, food delivery and funeral services.

CMA is examining whether negative reviews were suppressed, ratings inflated, or incentives offered in exchange for positive feedback without disclosure.

Concerns also extend to moderation practices and whether review systems provide a complete and accurate picture of customer experiences, rather than favouring reputational or commercial interests. No conclusions have yet been reached on whether consumer law has been breached.

Online reviews play a central role in consumer behaviour, influencing significant levels of spending across the UK economy.

Research indicates that a large majority of consumers rely on reviews when making purchasing decisions, raising concerns that misleading content can distort markets and undermine trust, particularly as AI makes it harder to detect fabricated reviews.

The investigations form part of a broader enforcement effort under the Digital Markets Competition and Consumers Act 2024, which introduced stricter rules on fake and misleading reviews.

Authorities aim to improve transparency and accountability across digital platforms, with potential penalties reaching up to 10% of global turnover for companies found to have breached consumer protection laws.

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