Cloud computing

Tech giants under fire in Australia for failing online child protection standards

Australia’s eSafety commissioner report showed that tech giants, including Apple, Google, Meta, and Microsoft, have failed to act against online child sexual abuse. Namely, it was found that Apple and YouTube do not track the number of abuse reports they receive or how quickly they respond, raising serious concerns. Additionally, both companies failed to disclose the number of trust and safety staff they employ, highlighting ongoing transparency and accountability issues in protecting children online.

In July 2024, the eSafety Commissioner of Australia took action by issuing legally enforceable notices to major tech companies, pressuring them to improve their response to child sexual abuse online.

These notices legally require recipients to comply within a set timeframe. Under the order, each companies were required to report eSafety every six months over a two-year period, detailing their efforts to combat child sexual abuse material, livestreamed abuse, online grooming, sexual extortion, and AI-generated content.

While these notices were issued in 2022 and 2023, there has been minimal effort by the companies to take action to prevent such crimes, according to Australia’s eSafety Commissioner Julie Inman Grant.

Key findings from the eSafety commissioner are:

  • Apple did not use hash-matching tools to detect known CSEA images on iCloud (which was opt-in, end-to-end encrypted) and did not use hash-matching tools to detect known CSEA videos on iCloud or iCloud email. For iMessage and FaceTime (which were end-to-end encrypted), Apple only used Communication Safety, Apple’s safety intervention to identify images or videos that likely contain nudity, as a means of ‘detecting’ CSEA.
  • Discord did not use hash-matching tools for known CSEA videos on any part of the service (despite using hash-matching tools for known images and tools to detect new CSEA material).
  • Google did not use hash-matching tools to detect known CSEA images on Google Messages (end-to-end encrypted), nor did it detect known CSEA videos on Google Chat, Google Messages, or Gmail.
  • Microsoft did not use hash-matching tools for known CSEA images stored on OneDrive18, nor did it use hash-matching tools to detect known videos within content stored on OneDrive or Outlook.

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Microsoft offers $5 million for cloud and AI vulnerabilities

Microsoft is offering security researchers up to $5 million for uncovering critical vulnerabilities in its products, with a focus on cloud and AI systems. The Zero Day Quest contest will return in spring 2026, following a $1.6 million payout in its previous edition.

Researchers are invited to submit discoveries between 4 August and 4 October 2025, targeting Azure, Copilot, M365, and other significant services. High-severity flaws are eligible for a 50% bonus payout, increasing the incentive for impactful findings.

Top participants will receive exclusive invitations to a live hacking event at Microsoft’s Redmond campus. The event promises collaboration with product teams and the Microsoft Security Response Centre.

Training from Microsoft’s AI Red Team and other internal experts will also be available. The company encourages public disclosure of patched findings to support the broader cybersecurity community.

The competition aligns with Microsoft’s Secure Future Initiative, which aims to strengthen cloud and AI security by default, design, and operation. Vulnerabilities will be disclosed transparently, even if no customer action is needed.

Full details and submission rules are available through the MSRC Researcher Portal. All reports will be subject to Microsoft’s bug bounty terms.

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Amazon reports $18.2B profit boost as AI strategy takes off

Amazon has reported a 35% increase in quarterly profit, driven by rapid growth in its AI-powered services and cloud computing arm, Amazon Web Services (AWS).

The tech and e-commerce giant posted net income of $18.2 billion for Q2 2025, up from $13.5 billion a year earlier, while net sales rose 13% to $167.7 billion and exceeded analyst expectations.

CEO Andy Jassy attributed the strong performance to the company’s growing reliance on AI. ‘Our conviction that AI will change every customer experience is starting to play out,’ Jassy said, referencing Amazon’s AI-powered Alexa+ upgrades and new generative AI shopping tools.

AWS remained the company’s growth engine, with revenue climbing 17.5% to $30.9 billion and operating profit rising to $10.2 billion. The surge reflects the increasing demand for cloud infrastructure to support AI deployment across industries.

Despite the solid earnings, Amazon’s share price dipped more than 3% in after-hours trading. Analysts pointed to concerns over the company’s heavy capital spending, particularly its aggressive $100 billion AI investment strategy.

Free cash flow over the past year fell to $18.2 billion, down from $53 billion a year earlier. In Q2 alone, Amazon spent $32.2 billion on infrastructure, nearly double the previous year’s figure, much of it aimed at expanding its data centre and logistics capabilities to support AI workloads.

For the current quarter, Amazon projected revenue of $174.0 to $179.5 billion and operating income between $15.5 and $20.5 billion, slightly below investor hopes but still reflecting double-digit year-on-year growth.

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Google rolls out AI age detection to protect teen users

In a move aimed at enhancing online protections for minors, Google has started rolling out a machine learning-based age estimation system for signed-in users in the United States.

The new system uses AI to identify users who are likely under the age of 18, with the goal of providing age-appropriate digital experiences and strengthening privacy safeguards.

Initially deployed to a small number of users, the system is part of Google’s broader initiative to align its platforms with the evolving needs of children and teenagers growing up in a digitally saturated world.

‘Children today are growing up with technology, not growing into it like previous generations. So we’re working directly with experts and educators to help you set boundaries and use technology in a way that’s right for your family,’ the company explained in a statement.

The system builds on changes first previewed earlier this year and reflects Google’s ongoing efforts to comply with regulatory expectations and public demand for better youth safety online.

Once a user is flagged by the AI as likely underage, Google will introduce a range of restrictions—most notably in advertising, content recommendation, and data usage.

According to the company, users identified as minors will have personalised advertising disabled and will be shielded from ad categories deemed sensitive. These protections will be enforced across Google’s entire advertising ecosystem, including AdSense, AdMob, and Ad Manager.

The company’s publishing partners were informed via email this week that no action will be required on their part, as the changes will be implemented automatically.

Google’s blog post titled ‘Ensuring a safer online experience for US kids and teens’ explains that its machine learning model estimates age based on behavioural signals, such as search history and video viewing patterns.

If a user is mistakenly flagged or wishes to confirm their age, Google will offer verification tools, including the option to upload a government-issued ID or submit a selfie.

The company stressed that the system is designed to respect user privacy and does not involve collecting new types of data. Instead, it aims to build a privacy-preserving infrastructure that supports responsible content delivery while minimising third-party data sharing.

Beyond advertising, the new protections extend into other parts of the user experience. For those flagged as minors, Google will disable Timeline location tracking in Google Maps and also add digital well-being features on YouTube, such as break reminders and bedtime prompts.

Google will also tweak recommendation algorithms to avoid promoting repetitive content on YouTube, and restrict access to adult-rated applications in the Play Store for flagged minors.

The initiative is not Google’s first foray into child safety technology. The company already offers Family Link for parental controls and YouTube Kids as a tailored platform for younger audiences.

However, the deployment of automated age estimation reflects a more systemic approach, using AI to enforce real-time, scalable safety measures. Google maintains that these updates are part of a long-term investment in user safety, digital literacy, and curating age-appropriate content.

Similar initiatives have already been tested in international markets, and the company announces it will closely monitor the US rollout before considering broader implementation.

‘This is just one part of our broader commitment to online safety for young users and families,’ the blog post reads. ‘We’ve continually invested in technology, policies, and literacy resources to better protect kids and teens across our platforms.’

Nonetheless, the programme is likely to attract scrutiny. Critics may question the accuracy of AI-powered age detection and whether the measures strike the right balance between safety, privacy, and personal autonomy — or risk overstepping.

Some parents and privacy advocates may also raise concerns about the level of visibility and control families will have over how children are identified and managed by the system.

As public pressure grows for tech firms to take greater responsibility in protecting vulnerable users, Google’s rollout may signal the beginning of a new industry standard.

The shift towards AI-based age assurance reflects a growing consensus that digital platforms must proactively mitigate risks for young users through smarter, more adaptive technologies.

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Microsoft’s Cloud and AI strategy lifts revenue beyond expectations

Microsoft has reported better-than-expected results for the fourth quarter of its 2025 fiscal year, attributing much of its success to the continued expansion of its cloud services and the integration of AI.

‘Cloud and AI are the driving force of business transformation across every industry and sector,’ said Satya Nadella, Microsoft’s chairman and chief executive, in a statement on Wednesday.

For the first time, Nadella disclosed annual revenue figures for Microsoft Azure, the company’s cloud computing platform. Azure generated more than $75 billion in the fiscal year ending 30 June, representing a 34 percent increase compared to the previous year.

Nadella noted that this growth was ‘driven by growth across all workloads’, including those powered by AI. On average, Azure contributed approximately $19 billion in revenue per quarter.

While this trails Amazon Web Services (AWS), which posted net sales of $29 billion in the first quarter alone, Azure remains a strong second in the cloud market. Google Cloud, by comparison, has an annual run rate of $50 billion, according to parent company Alphabet’s Q2 2025 earnings report.

‘We continue to lead the AI infrastructure wave and took share each quarter this year,’ Nadella told investors during the company’s earnings call.

However, he did not provide specific figures showing how AI factored into the results, a point of interest for financial analysts given Microsoft’s projected $80 billion in capital expenditures this fiscal year to support AI-related data centre expansion.

During the call, Bernstein Research senior analyst Mark Moerdler asked how businesses might ultimately monetise AI as a software service.

Nadella responded with a broad comparison to the cloud business, suggesting the two were now deeply connected. It was left to CFO Amy Hood to offer a more structured explanation.

‘There’s a per-user logic,’ Hood explained. ‘There are tiers of per-user. Sometimes those tiers relate to consumption. Sometimes there are pure consumption models. I think you’ll continue to see a blending of these, especially as the AI model capability grows.’

In essence, Microsoft intends to monetise AI in a manner similar to its traditional software offerings—charging either per user, by usage tier, or based on consumption.

With AI now embedded across Microsoft’s portfolio of products and services, the company appears to be positioning itself to keep attributing more of its revenue to AI-powered innovation.

The numbers suggest there is plenty of revenue to go around. Microsoft posted $76.4 billion in revenue for the quarter, up 18 percent compared to the same period last year.

Operating income stood at $34.3 billion (up 23 percent), with net income reaching $27.2 billion (up 24 percent). Earnings per share climbed 24 percent to $3.65.

For the full fiscal year, Microsoft reported $281.7 billion in revenue—an increase of 15 percent. Operating income rose to $128.5 billion (up 17 percent), while net income hit $101.8 billion (up 16 percent). Annual earnings per share reached $13.64, also up by 16 percent.

Azure forms part of Microsoft’s Intelligent Cloud division, which generated $29.9 billion in quarterly revenue, a 26 percent year-on-year increase.

The Productivity and Business Processes group, which includes Microsoft 365, LinkedIn, and Dynamics, managed to earn $33.1 billion, upping its revenue by 16 percent. Meanwhile, the More Personal Computing segment, covering Windows, Xbox, and advertising, grew nine percent to $13.5 billion.

Despite some concerns among analysts regarding Microsoft’s significant capital spending and the ambiguous short-term returns on AI investments, investor confidence remains strong.

Microsoft’s share price jumped roughly eight percent after the earnings announcement, pushing its market capitalisation above $4 trillion in after-hours trading. It became only the second company, after Nvidia, to cross that symbolic threshold.

Market observers noted that while questions remain over the precise monetisation of AI, Microsoft’s aggressive positioning in cloud infrastructure and AI services has clearly resonated with shareholders.

With AI now woven into the company’s strategic fabric, Microsoft appears determined to maintain its lead in the next phase of enterprise computing.

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Australian companies unite cybersecurity defences to combat AI threats

Australian companies are increasingly adopting unified, cloud-based cybersecurity systems as AI reshapes both threats and defences.

A new report from global research firm ISG reveals that many enterprises are shifting away from fragmented, uncoordinated tools and instead opting for centralised platforms that can better detect and counter sophisticated AI-driven attacks.

The rapid rise of generative AI has introduced new risks, including deepfakes, voice cloning and misinformation campaigns targeting elections and public health.

In response, organisations are reinforcing identity protections and integrating AI into their security operations to improve both speed and efficiency. These tools also help offset a growing shortage of cybersecurity professionals.

After a rushed move to the cloud during the pandemic, many businesses retained outdated perimeter-focused security systems. Now, firms are switching to cloud-first strategies that target vulnerabilities at endpoints and prevent misconfigurations instead of relying on legacy solutions.

By reducing overlap in systems like identity management and threat detection, businesses are streamlining defences for better resilience.

ISG also notes a shift in how companies choose cybersecurity providers. Firms like IBM, PwC, Deloitte and Accenture are seen as leaders in the Australian market, while companies such as TCS and AC3 have been flagged as rising stars.

The report further highlights growing demands for compliance and data retention, signalling a broader national effort to enhance cyber readiness across industries.

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Italy investigates Meta over AI integration in WhatsApp

Italy’s antitrust watchdog has investigated Meta Platforms over allegations that the company may have abused its dominant position by integrating its AI assistant directly into WhatsApp.

The Rome-based authority, formally known as the Autorità Garante della Concorrenza e del Mercato (AGCM), announced the probe on Wednesday, stating that Meta may have breached European Union competition regulations.

The regulator claims that the introduction of the Meta AI assistant into WhatsApp was carried out without obtaining prior user consent, potentially distorting market competition.

Meta AI, the company’s virtual assistant designed to provide chatbot-style responses and other generative AI functions, has been embedded in WhatsApp since March 2025. It is accessible through the app’s search bar and is intended to offer users conversational AI services directly within the messaging interface.

The AGCM is concerned that this integration may unfairly favour Meta’s AI services by leveraging the company’s dominant position in the messaging market. It warned that such a move could steer users toward Meta’s products, limit consumer choice, and disadvantage competing AI providers.

‘By pairing Meta AI with WhatsApp, Meta appears to be able to steer its user base into the new market not through merit-based competition, but by ‘forcing’ users to accept the availability of two distinct services,’ the authority said.

It argued that this strategy may undermine rival offerings and entrench Meta’s position across adjacent digital services. In a statement, Meta confirmed cooperating fully with the Italian authorities.

The company defended the rollout of its AI features, stating that their inclusion in WhatsApp aimed to improve the user experience. ‘Offering free access to our AI features in WhatsApp gives millions of Italians the choice to use AI in a place they already know, trust and understand,’ a Meta spokesperson said via email.

The company maintains its approach, which benefits users by making advanced technology widely available through familiar platforms. The AGCM clarified that its inquiry is conducted in close cooperation with the European Commission’s relevant offices.

The cross-border collaboration reflects the growing scrutiny Meta faces from regulators across the EU over its market practices and the use of its extensive user base to promote new services.

If the authority finds Meta in breach of EU competition law, the company could face a fine of up to 10 percent of its global annual turnover. Under Article 102 of the Treaty on the Functioning of the European Union, abusing a dominant market position is prohibited, particularly if it affects trade between member states or restricts competition.

To gather evidence, AGCM officials inspected the premises of Meta’s Italian subsidiary, accompanied by Guardia di Finanza, the tax police’s special antitrust unit in Italy.

The inspections were part of preliminary investigative steps to assess the impact of Meta AI’s deployment within WhatsApp. Regulators fear that embedding AI assistants into dominant platforms could lead to unfair advantages in emerging AI markets.

By relying on its established user base and platform integration, Meta may effectively foreclose competition by making alternative AI services harder to access or less visible to consumers. Such a case would not be the first time Meta has faced regulatory scrutiny in Europe.

The company has been the subject of multiple investigations across the EU concerning data protection, content moderation, advertising practices, and market dominance. The current probe adds to a growing list of regulatory pressures facing the tech giant as it expands its AI capabilities.

The AGCM’s investigation comes amid broader EU efforts to ensure fair competition in digital markets. With the Digital Markets Act and AI Act emerging, regulators are becoming more proactive in addressing potential risks associated with integrating advanced technologies into consumer platforms.

As the investigation continues, Meta’s use of AI within WhatsApp will remain under close watch. The outcome could set an essential precedent for how dominant tech firms can release AI products within widely used communication tools.

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EU clears Microsoft deal after privacy changes

The European Data Protection Supervisor (EDPS) has ended its enforcement action against the European Commission over its use of Microsoft, following improvements to data protection practices. The decision came after the Commission revised its contract with Microsoft to improve privacy standards.

Under the updated terms, Microsoft must clarify the reasons for data transfers outside the European Economic Area and name the recipients. Transfers are only allowed to countries with EU-recognised protections or in public interest cases.

Microsoft must also inform the Commission if a foreign government requests access to EU data, unless the request comes from within the EU or a country with equivalent safeguards. The EDPS urged other EU institutions to adopt similar contractual protections if using Microsoft 365.

Despite the EDPS’ clearance, the Commission remains concerned about relying too heavily on a non-EU tech provider for essential digital services. It continues to support the current EU-US data adequacy deal, though recent political changes in the US have cast doubt on its long-term stability.

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Agentic AI forces rethink of cloud infrastructure

Cybersecurity experts warn that reliance on traditional firewalls and legacy VPNs may pose greater risks than protection. These outdated tools often lack timely updates, making them prime entry points for cyber attackers exploiting AI-powered techniques.

Many businesses depend on ageing infrastructure, unaware that unpatched VPNs and web servers expose them to significant cybersecurity threats. Experts urge companies to abandon these legacy systems and modernise their defences with more adaptive, zero-trust models.

Meanwhile, OpenAI’s reported plans for a productivity suite challenge Microsoft’s dominance, promising simpler interfaces powered by generative AI. The shift could reshape daily workflows by integrating document creation directly with AI tools.

Agentic AI, which performs autonomous tasks without human oversight, also redefines enterprise IT demands. Experts believe traditional cloud tools cannot support such complex systems, prompting calls to rethink cloud strategies for more tailored, resilient platforms.

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AI and quantum tech reshape global business

AI and quantum computing are reshaping global industries as investment surges and innovation accelerates across sectors like finance, healthcare and logistics. Microsoft and Amazon are driving a major shift in AI infrastructure, transforming cloud services into profitable platforms.

Quantum computing is moving beyond theory, with real-world applications emerging in pharmaceuticals and e-commerce. Google’s development of quantum-inspired algorithms for virtual shopping and faster analytics demonstrates its potential to revolutionise decision-making.

Sustainability is also gaining ground, with companies adopting AI-powered solutions for renewable energy and eco-friendly manufacturing. At the same time, digital banks are integrating AI to challenge legacy finance systems, offering personalised, accessible services.

Despite rapid progress, ethical concerns and regulatory challenges are mounting. Data privacy, AI bias, and antitrust issues highlight the need for responsible innovation, with industry leaders urged to balance risk and growth for long-term societal benefit.

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