As preparations intensify for the World Summit on the Information Society (WSIS+20) high-level event, scheduled for 7–11 July in Geneva, stakeholders from across sectors gathered at the Internet Governance Forum in Norway to reflect on WSIS’s evolution and map a shared path forward.
The session, moderated by Gitanjali Sah of ITU, brought together over a dozen speakers from governments, UN agencies, civil society, and the technical and business communities.
The event is crucial, marking two decades since the WSIS process began. It has grown into a multistakeholder framework involving more than 50 UN entities. While the action lines offer a structured and inclusive approach to digital cooperation, participants acknowledged that measurement and implementation remain the weakest links.
Ambassador Thomas Schneider of Switzerland—co-host of the upcoming high-level event—called for a shift from discussion to decision-making. “Dialogue is necessary but not sufficient,” he stated. “We must ensure these voices translate into outcomes.” Echoing this, South Africa’s representative, Cynthia, reaffirmed her country’s leadership as chair-designate of the event and its commitment to inclusive governance via its G20 presidency focus on AI, digital public infrastructure, and small business support.
UNDP’s Yu Ping Chan shared insights from the field: “Capacity building remains the number one request from governments. It’s not a new principle—it has been central since WSIS began.” She cited UNDP’s work on the Hamburg Declaration on responsible AI and AI ecosystem development in Africa as examples of translating global dialogue into national action.
Tatevik Grigoryan from UNESCO emphasised the enduring value of WSIS’s human rights-based foundations. “We continue to facilitate action lines on access to information, e-learning, and media ethics,” she said, encouraging engagement with UNESCO’s ROMEX framework as a tool for ethical, inclusive digital societies.
Veni from ICANN reinforced the technical community’s role, expressing hope that the WSIS Forum would be formally recognised in the UN’s review documents. “We must not overlook the forum’s contributions. Multistakeholder governance remains essential,” he insisted.
Representing the FAO, Dejan Jakovljević reminded participants that 700 million people remain undernourished. “Digital transformation in agriculture is vital. But farmers without connectivity are left behind,” he said, highlighting the WSIS framework’s role in fostering collaboration across sectors.
Anriette Esterhuysen of APC called civil society to embrace WSIS as a complementary forum to the IGF. “WSIS gives us a policy and implementation framework. It’s not just about talk—it’s about tools we can use at the national level.”
The Inter-Parliamentary Union’s Andy Richardson underscored parliaments’ dual role: advancing innovation while protecting citizens. Meli from the International Chamber of Commerce pointed to business engagement through AI-related workshops and discussions on strengthening multi-stakeholders.
Gitanjali Sah acknowledged past successes but urged continued ambition. “We were very ambitious in 1998—and we must be again,” she said. Still, she noted a persistent challenge: “We lack clear indicators to measure WSIS action line progress. That’s a gap we must close.”
The upcoming Geneva event will feature 67 ministers, 72 WSIS champions, and a youth programme alongside the AI for Good summit. Delegates were encouraged to submit input to the UN review process by 15 July and to participate in shaping a WSIS future that is more measurable, inclusive, and action-oriented.
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