Apple Maps launches web beta, more features soon

Apple Maps is now accessible via web browsers through a beta version launched on Wednesday. Users can get driving and walking directions, view ratings and reviews, and use many of the same features available in the iOS app. The beta site, beta.maps.apple.com, allows users to explore cities, order food, and get business information. Apple plans to add more features, including Look Around, soon.

Currently, the web version supports English and works on Safari and Chrome for Mac and iPad, as well as Chrome and Edge on Windows PCs. Apple intends to expand support to other languages, browsers, and platforms. Developers using MapKit JS can link to the web version.

Since its 2012 iPhone debut, Apple Maps has gradually added features like detailed city maps, multi-stop routing, cycling directions, EV routing, and offline navigation. The web version represents a significant expansion and aims to compete with Google Maps, which has long been available on the web.

Meanwhile, the Overture Maps Foundation, supported by Amazon, Meta, and Microsoft, released its first mapping dataset on Wednesday. This dataset is available for developers to use in their apps, adding more competition to the digital mapping space.

Microsoft expands AI infrastructure with Lumen Technologies

Microsoft has announced a partnership with Lumen Technologies to expand its capacity for AI workloads using LT’s network equipment. The tech giant, which has faced challenges due to data center infrastructure shortages, aims to meet the growing demand for AI services at its data centers.

In April, Microsoft revealed that the shortage of necessary infrastructure was limiting its ability to fully leverage the boom in AI technology. The company, which has invested heavily in OpenAI and its ChatGPT technology, continues to pour billions into cloud infrastructure to stay ahead of competitors like Google and Amazon.

As part of the deal, Lumen Technologies will switch to Microsoft’s Azure cloud services to reduce costs. The transition is expected to improve Lumen’s cash flow by over $20 million in the next year, aiding the company’s efforts to restructure its debt and achieve financial stability.

Why does this matter?

The collaboration comes as Microsoft also makes strides in AI development with projects like Vall-E-2, which achieves human-like speech, and its commitment to expanding AI in education in Hong Kong. These initiatives highlight Microsoft’s ongoing efforts to maintain its leadership in the rapidly evolving AI landscape.

Gartner presents steps to recover from Windows BSoD outage

A global system failure on 19 July 2024, caused by a CrowdStrike Windows update, left gate screens blue and blank at airports worldwide. The update resulted in failures with Windows servers, virtual machines, and end point systems, affecting 8.5 million devices. Experts believe the update may have skipped quality checks, leading to widespread ‘blue screens of death’ and inoperable systems.

Organisations have struggled to restore operations, with Gartner releasing guidelines for immediate and long-term measures. Security teams are advised to be vigilant for opportunistic attacks, such as phishing and ransomware, as hackers exploit the chaos. The incident underscores the importance of resilience in the face of interconnected system vulnerabilities.

Chris Morales of Netenrich warned of potential phishing attacks, credential stuffing, and brute-force breaches during the outage. Gartner also highlighted the need to manage employee burnout as help desk staff face increased workloads. Ensuring temporary measures are properly decommissioned will be crucial to avoid further issues.

Long-term recommendations include focusing on resilience through redundant systems, continuous data backup, and comprehensive supply chain oversight. Jenna Wells of Supply Wisdom emphasised the importance of proactive business continuity plans to mitigate future incidents, stating that it’s not a matter of if but when an event will occur.

Bangladesh faces fifth day without internet amid protests

Bangladesh remained without internet access for the fifth consecutive day as the government declared a public holiday on Monday. Authorities maintained strict control following a Supreme Court ruling that reduced a contentious quota system for government jobs, which had triggered violent protests. Despite an apparent calm, the nation witnessed military personnel patrolling the capital and other areas after a curfew with a shoot-on-sight order was imposed days earlier.

The protests, primarily led by students, erupted over a quota reserving 30% of government jobs for relatives of veterans from Bangladesh’s 1971 war of independence. Clashes between police and protesters resulted in over a hundred deaths, according to local newspapers, though official figures have not been released. In response to the Supreme Court’s decision to reduce the veterans’ quota to 5%, protesters have called for the restoration of internet services and the removal of security officials from university campuses.

Despite the court ruling, tensions in Bangladesh remain high. Protesters issued a 48-hour ultimatum for the government to end the digital crackdown and return the country to normalcy. The US Embassy in Dhaka described the situation as highly volatile, warning Americans to avoid large crowds and reconsider travel plans. The protests have presented a significant challenge to Prime Minister Sheikh Hasina’s government, highlighting ongoing political strife between her Awami League party and the opposition Bangladesh Nationalist Party.

Russia claims it was unaffected by the global IT systems outage

Russian officials have claimed that Moscow was largely unaffected by a global IT systems outage, attributing this to the country’s increased self-sufficiency due to Western sanctions. These sanctions, imposed over Russia’s war in Ukraine, have led companies like Microsoft to suspend new product sales and scale down operations in Russia.

The outage, caused by CrowdStrike’s ‘Falcon Sensor’ software, did not impact Russian systems, as local cybersecurity firms like Kaspersky Labs dominate the market. The Kremlin, along with major companies such as Rosatom and leading banks, reported no disruptions.

Financial and currency markets in Russia also remained stable. Preparations for potential disconnections from foreign software due to sanctions have been ongoing, with significant investments in domestically developed software. VTB, Russia’s second-largest lender, plans to increase its use of local software to 95% by the end of the year.

However, IT experts caution that the risks of insufficiently tested software updates are universal. Eldar Murtazin, an IT expert, noted that while Russian software performed well during the current incident, future glitches remain a possibility if proper controls are not maintained.

CrowdStrike outage hits 8.5 million Microsoft devices

According to a blog post from Microsoft on Saturday, a global tech outage caused by a software update from cybersecurity firm CrowdStrike affected nearly 8.5 million Microsoft devices. That number represents less than one percent of all Windows machines, but the impact was significant, grounding flights, interrupting broadcasts, and disrupting access to essential services such as healthcare and banking.

Despite the relatively small percentage of devices affected, the outage had broad economic and societal effects due to critical enterprises’ widespread use of CrowdStrike’s services. Microsoft noted that CrowdStrike has helped develop a solution to accelerate the fix for Microsoft’s Azure infrastructure. The company is also collaborating with Amazon Web Services and Google Cloud Platform to share information about the outage’s effects across the industry.

The air travel industry was particularly hard hit, with thousands of flights cancelled and passengers experiencing extensive delays. Delta Air Lines, one of the hardest-hit airlines, reported over 600 flight cancellations by Saturday morning, with more expected throughout the day as the industry worked to recover from the IT outage.

CrowdStrike reports majority of outage-affected devices restored

CrowdStrike reported on Sunday that many of the 8.5 million Microsoft devices affected by a global tech outage that occurred on Friday are now back online and functioning. The outage, linked to a software update, had disrupted services for millions of users worldwide.

Efforts to restore operations have been successful, with a significant number of devices returning to normal. The swift recovery underscores the importance of robust cybersecurity measures and efficient response protocols in mitigating the impact of such widespread outages.

As systems continue to be restored, the focus remains on ensuring stability and preventing future disruptions. The incident highlights the critical need for continuous vigilance and rapid response in the tech industry to maintain service reliability and user trust.

Research unveils AI overreliance on memorisation

Recent research from MIT’s Computer Science and Artificial Intelligence Laboratory (CSAIL) has uncovered significant insights into the capabilities of large language models (LLMs). The study found that while LLMs excel in familiar scenarios, they struggle with novel tasks, raising questions about their true reasoning abilities versus reliance on memorisation.

The researchers compared LLMs’ performance on common tasks to hypothetical scenarios that deviated from their training data. For instance, models like GPT-4 showed proficiency in arithmetic using base-10 but faltered with other number bases, indicating a lack of generalisable addition skills. The pattern was consistent across various tasks, including spatial reasoning and chess, where models performed no better than random guessing in unfamiliar settings.

Lead author Zhaofeng Wu emphasised the importance of these findings, noting that as AI becomes more integrated into society, it must handle diverse scenarios reliably. The study’s insights aim to inform the development of more adaptable and robust future LLMs. The team plans to expand their research to include more complex and varied tasks, further exploring AI’s limitations and improving interpretability.

Supported by the MIT–IBM Watson AI Lab, the MIT Quest for Intelligence, and the National Science Foundation, the study was presented at the North American Chapter of the Association for Computational Linguistics (NAACL).

India’s Department of Telecommunications unveils Draft Right of Way Rules

The India’s Department of Telecommunications (DoT) has released the Draft Right of Way (RoW) Rules under the Telecommunications Act 2023, marking a significant milestone in the regulation of telecommunications networks across both public and private properties. The primary objective of these rules is to streamline procedures for establishing and maintaining telecommunications infrastructure, ensuring efficient deployment while addressing crucial concerns related to public safety, property rights, and operational standards. These draft rules are currently open for public consultation, reflecting the government’s commitment to transparency and inclusivity in policy-making.

The Draft RoW Rules in India are comprehensive, comprising seven chapters outlining detailed guidelines for overground and underground telecommunications networks. These guidelines cover many aspects, from application processes to maintenance protocols. The rules define their applicability to public and private properties, specifying the procedures required for network establishment. Emphasising adherence to safety standards and regulatory approvals, the rules aim to ensure telecommunications infrastructure’s structural integrity and safety throughout its lifecycle.

The draft mandates that facility providers submit detailed applications through a designated online portal for public properties. These applications must include technical designs, safety certifications, and mitigation plans to address potential public inconvenience. Underground infrastructure regulations are tailored to minimise environmental impact and operational disruptions during installation and maintenance.

The draft also specifies post-RoW obligations for facility providers, which include compliance with permission conditions, ongoing public safety measures, and real-time information sharing on network status. In the case of private properties, the rules mandate mutual consent agreements for network deployment, detailing terms for entry, compensation for property use, and responsibilities for damage restoration.

GSMA announces global effort to improve smartphone access

The GSMA has announced the formation of a global coalition to make smartphones more accessible and affordable for some of the world’s poorest populations. The coalition will include mobile operators, vendors, and significant institutions such as the World Bank Group, the United Nations’ ITU agency, and the WEF Edison Alliance.

The group aims to reduce the barriers to entering the digital economy for low-income populations, particularly in Sub-Saharan Africa and South Asia. The GSMA highlighted that handset affordability is the most significant obstacle preventing people from going online.

In many low and middle-income countries, mobile phones are often the only means of accessing the internet. Currently, 38% of the global population cannot use mobile internet due to high costs and lack of skills. The coalition will work together to improve access to affordable internet-enabled devices, aiming to close the ‘Usage Gap’ that hinders around three billion people from fully participating in the global digital economy.