DW Weekly #210 – Trump’s tech stability, UN funding cuts, and global AI shifts

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25 April – 2 May 2025


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Dear readers,

In the week behind us, we focused on Trump’s first 100 days of digital governance. Dr Jovan Kurbalija, in his blog ‘Tech continuity in President Trump’s first 100 days’, deems that Trump’s approach to technology remained remarkably stable despite political turbulence in trade and environmental policy.

Connected to Trump’s foreign policy is the UN situation. Namely, the UN faces renewed financial uncertainty as Donald Trump’s administration reviews all US support for international organisations.

The US president has instead proposed substantial reductions or even the elimination of federal income taxes once the full impact of import tariffs is realised. In a 27 April post on Truth Social, Trump revealed that the plan would primarily benefit individuals earning less than $200,000 annually. Trump has also signed executive orders easing his controversial 25% tariffs on automobiles and parts to relieve pressure on carmakers struggling with rising costs.

The European Commission faces growing criticism after a joint investigation revealed that Big Tech companies had disproportionate influence over drafting the EU’s Code of Practice on General Purpose AI.

Alphabet, Google’s parent company, may soon be forced to split into separate entities, with its Chrome browser emerging as a desirable target.

The UAE has announced the launch of its AI Academy, aiming to strengthen the country’s position in AI innovation both regionally and globally.

The United Kingdom and the United States are set to strengthen their collaboration in advancing cryptocurrency adoption.

Microsoft has unveiled a set of five digital commitments aimed at supporting Europe’s technological and economic future.

Intel is witnessing strong demand for its older Raptor Lake and Alder Lake processors, as buyers shy away from newer AI-enhanced chips like Meteor and Lunar Lake.

For the main updates and reflections, consult the Radar and Reading Corner below.

DW Team


RADAR

Highlights from the week of 25 – 2 May 2025

the white house

As digital tensions rise globally, President Trump’s early tech agenda signals a strategic gamble that bets on tradition while the rest of the world pushes for transformation.

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The US government opposes the new AI Code, calling it anti-innovation. Critics say Big Tech had too much access.

UNHQ

As the UN braces for possible funding upheavals, the future of global cooperation could hinge on decisions unfolding quietly behind closed doors in Washington.

US tariffs Trump Samsung Apple

Ford, GM, and Stellantis welcome Trump’s tariff rollback as a step forward, though supply chain challenges remain.

US department of justice google chrome antitrust lawsuit

With a 65% market share, Chrome could reshape the tech landscape if sold. OpenAI, Yahoo and others are circling.

sam altman

Following backlash, OpenAI restores GPT-4o’s previous version and vows to avoid disingenuous praise in future.

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International cooperation is essential for success, with both countries aiming to set groundbreaking regulatory standards for the crypto industry.

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New data centre growth will double Microsoft’s European capacity between 2023 and 2027.

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As global powers invest in shaping the next generation of AI innovators, classrooms emerge as unexpected arenas where technology, diplomacy, and geopolitics converge.

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ChatGPT and Meta AI still lead in total user base.

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The PPP aims to overhaul digital asset laws, allowing non-profits to trade crypto and institutionalising corporate participation by Q2 of this year.


READING CORNER
BLOG From geopolitics to classrooms featured image

The competition between the US and China in AI education is emerging as a vital battleground amidst geopolitical tensions. Both nations prioritise AI education to prepare future generations for a transformative technological landscape.

BLOG Tech continuity in President Trumps first 100 days featured image

During President Trump’s first 100 days, technology policy exhibited continuity rather than disruption, focusing on AI and digital regulation characterised by incremental adjustments. 

meta ai

What happens when one of the world’s biggest tech giants bets its future not on control, but on giving its most powerful AI tools away for free?

post Weapons of Emotional Destruction

What if the internet’s true legacy isn’t connection, but emotional warfare? In 2015, Aldo Matteucci asked whether we’ve unleashed a fire that even Shiva could not contain.

UPCOMING EVENTS
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May 2025 online courses | Diplo Academy Diplo Academy is excited to announce the start of four online courses on 5 May 2025:

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 WSIS+20 review: What’s in it for Africa?  An expert-guided dialogue among diplomats | Dedicated exclusively to African Permanent Missions to the UN in Geneva.

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Swiss Plateforme Tripartite: Meeting on WSIS+20 On 6 May, the Swiss Federal Office of Communications (OFCOM) will host a virtual meeting on the WSIS+20

Rewriting the AI playbook: How Meta plans to win through openness

Meta hosted its first-ever LlamaCon, a high-profile developer conference centred around its open-source language models. Timed to coincide with the release of its Q1 earnings, the event showcased Llama 4, Meta’s newest and most powerful open-weight model yet.

The message was clear – Meta wants to lead the next generation of AI on its own terms, and with an open-source edge. Beyond presentations, the conference represented an attempt to reframe Meta’s public image.

Once defined by social media and privacy controversies, Meta is positioning itself as a visionary AI infrastructure company. LlamaCon wasn’t just about a model. It was about a movement Meta wants to lead, with developers, startups, and enterprises as co-builders.

By holding LlamaCon the same week as its earnings call, Meta strategically emphasised that its AI ambitions are not side projects. They are central to the company’s identity, strategy, and investment priorities moving forward. This convergence of messaging signals a bold new chapter in Meta’s evolution.

The rise of Llama: From open-source curiosity to strategic priority

When Meta introduced LLaMA 1 in 2023, the AI community took notice of its open-weight release policy. Unlike OpenAI and Anthropic, Meta allowed researchers and developers to download, fine-tune, and deploy Llama models on their own infrastructure. That decision opened a floodgate of experimentation and grassroots innovation.

Now with Llama 4, the models have matured significantly, featuring better instruction tuning, multilingual capacity, and improved safety guardrails. Meta’s AI researchers have incorporated lessons learned from previous iterations and community feedback, making Llama 4 an update and a strategic inflexion point.

Crucially, Meta is no longer releasing Llama as a research novelty. It is now a platform and stable foundation for third-party tools, enterprise solutions, and Meta’s AI products. That is a turning point, where open-source ideology meets enterprise-grade execution.

Zuckerberg’s bet: AI as the engine of Meta’s next chapter

Mark Zuckerberg has rarely shied away from bold, long-term bets—whether it’s the pivot to mobile in the early 2010s or the more recent metaverse gamble. At LlamaCon, he clarified that AI is now the company’s top priority, surpassing even virtual reality in strategic importance.

He framed Meta as a ‘general-purpose AI company’, focused on both the consumer layer (via chatbots and assistants) and the foundational layer (models and infrastructure). Meta CEO envisions a world where Meta powers both the AI you talk to and the AI your apps are built on—a dual play that rivals Microsoft’s partnership with OpenAI.

This bet comes with risk. Investors are still sceptical about Meta’s ability to turn research breakthroughs into a commercial advantage. But Zuckerberg seems convinced that whoever controls the AI stack—hardware, models, and tooling—will control the next decade of innovation, and Meta intends to be one of those players.

A costly future: Meta’s massive AI infrastructure investment

Meta’s capital expenditure guidance for 2025—$60 to $65 billion—is among the largest in tech history. These funds will be spent primarily on AI training clusters, data centres, and next-gen chips.

That level of spending underscores Meta’s belief that scale is a competitive advantage in the LLM era. Bigger compute means faster training, better fine-tuning, and more responsive inference—especially for billion-parameter models like Llama 4 and beyond.

However, such an investment raises questions about whether Meta can recoup this spending in the short term. Will it build enterprise services, or rely solely on indirect value via engagement and ads? At this point, no monetisation plan is directly tied to Llama—only a vision and the infrastructure to support it.

Economic clouds: Revenue growth vs Wall Street’s expectations

Meta reported an 11% year-over-year increase in revenue in Q1 2025, driven by steady performance across its ad platforms. However, Wall Street reacted negatively, with the company’s stock falling nearly 13% following the earnings report, because investors are worried about the ballooning costs associated with Meta’s AI ambitions.

Despite revenue growth, Meta’s margins are thinning, mainly due to front-loaded investments in infrastructure and R&D. While Meta frames these as essential for long-term dominance in AI, investors are still anchored to short-term profit expectations.

A fundamental tension is at play here – Meta is acting like a venture-stage AI startup with moonshot spending, while being valued as a mature, cash-generating public company. Whether this tension resolves through growth or retrenchment remains to be seen.

Global headwinds: China, tariffs, and the shifting tech supply chain

Beyond internal financial pressures, Meta faces growing external challenges. Trade tensions between the US and China have disrupted the global supply chain for semiconductors, AI chips, and data centre components.

Meta’s international outlook is dimming with tariffs increasing and Chinese advertising revenue falling. That is particularly problematic because Meta’s AI infrastructure relies heavily on global suppliers and fabrication facilities. Any disruption in chip delivery, especially GPUs and custom silicon, could derail its training schedules and deployment timelines.

At the same time, Meta is trying to rebuild its hardware supply chain, including in-house chip design and alternative sourcing from regions like India and Southeast Asia. These moves are defensive but reflect how AI strategy is becoming inseparable from geopolitics.

Llama 4 in context: How it compares to GPT-4 and Gemini

Llama 4 represents a significant leap from Llama 2 and is now comparable to GPT-4 in a range of benchmarks. Early feedback suggests strong performance in logic, multilingual reasoning, and code generation.

However, how it handles tool use, memory, and advanced agentic tasks is still unclear. Compared to Gemini 1.5, Google’s flagship model, Llama 4 may still fall short in certain use cases, especially those requiring long context windows and deep integration with other Google services.

But Llama has one powerful advantage – it’s free to use, modify, and self-host. That makes Llama 4 a compelling option for developers and companies seeking control over their AI stack without paying per-token fees or exposing sensitive data to third parties.

Open source vs closed AI: Strategic gamble or masterstroke?

Meta’s open-weight philosophy differentiates it from rivals, whose models are mainly gated, API-bound, and proprietary. By contrast, Meta freely gives away its most valuable assets, such as weights, training details, and documentation.

Openness drives adoption. It creates ecosystems, accelerates tooling, and builds developer goodwill. Meta’s strategy is to win the AI competition not by charging rent, but by giving others the keys to build on its models. In doing so, it hopes to shape the direction of AI development globally.

Still, there are risks. Open weights can be misused, fine-tuned for malicious purposes, or leaked into products Meta doesn’t control. But Meta is betting that being everywhere is more powerful than being gated. And so far, that bet is paying off—at least in influence, if not yet in revenue.

Can Meta’s open strategy deliver long-term returns?

Meta’s LlamaCon wasn’t just a tech event but a philosophical declaration. In an era where AI power is increasingly concentrated and monetised, Meta chooses a different path based on openness, infrastructure, and community adoption.

The company invests tens of billions of dollars without a clear monetisation model. It is placing a massive bet that open models and proprietary infrastructure can become the dominant framework for AI development.

Meta is facing a major antitrust trial as the FTC argues its Instagram and WhatsApp acquisitions were made to eliminate competition rather than foster innovation.

Meta’s move positions it as the Android of the LLM era—ubiquitous, flexible, and impossible to ignore. The road ahead will be shaped by both technical breakthroughs and external forces—regulation, economics, and geopolitics.

Whether Meta’s open-source gamble proves visionary or reckless, one thing is clear – the AI landscape is no longer just about who has the most innovative model. It’s about who builds the broadest ecosystem.

Would you like to learn more about AI, tech and digital diplomacy? If so, ask our Diplo chatbot!

Meta cuts jobs in Reality Labs

Meta has announced layoffs within its Reality Labs division, impacting Oculus Studios and hardware development teams. Among those affected is the team behind Supernatural, a popular VR fitness app that Meta acquired for over $400 million.

The company stated that these restructuring efforts aim to improve efficiency and focus on developing future mixed reality experiences, particularly in fitness and gaming. Despite reaffirming its commitment to VR and mixed reality, Meta’s moves reflect its Quest headset business challenges.

While its smart glasses partnership with Ray-Ban has exceeded sales expectations, Quest devices continue to underperform, with the latest Quest 3S already seeing discounts less than a year after release.

Why does it matter?

The layoffs signal Meta’s attempt to streamline operations as it navigates a shifting market for virtual and mixed reality. Although the company promises ongoing support for its VR communities, these changes highlight the pressures Meta faces in turning its ambitious metaverse and hardware ventures into sustainable success.

Would you like to learn more about AI, tech and digital diplomacy? If so, ask our Diplo chatbot!

DW Weekly #209 – Big Tech on global trial: lawsuits, data leaks, cryptocurrency and viral tendencies

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18 – 25 April 2025


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Dear readers,

The past week has delivered another wave of developments redefining the digital world. Legal battles involving Big Tech took centre stage on both sides of the Atlantic, with the EU and the USA involved in antitrust disputes, amid an escalating global trade war that may be fuelling this regulatory reckoning.

The EU has imposed its first fines under the Digital Markets Act (DMA), targeting Apple and Meta for anti-competitive practices. Apple faces a €500 million penalty for restricting app developers from directing users to alternative purchasing options outside its App Store. Meta has been fined €200 million for its ‘consent or pay’ model, which required users to either consent to personalised ads or pay a fee for an ad-free experience on Facebook and Instagram. ​

Meta is also facing fresh legal backlash in France as 67 French media companies representing over 200 publications filed a lawsuit alleging unfair competition in the digital advertising market.

European regulators are putting pressure on Big Tech, with Alphabet’s Google and Elon Musk’s X expected to be the next in line for penalties under the EU’s tough new digital rules. Despite US President Donald Trump’s objections, the EU appears undeterred, viewing the DMA as a veiled tariff on American tech firms.

On the other side of the Atlantic, we have the Google antitrust court case in the USA, where the US Department of Justice (DOJ) added the AI-driven search monopoly accusation to its court file. Namely, the DOJ launched its opening arguments in a long-awaited landmark antitrust trial against Google, aiming to curb the tech giant’s dominance in online search and prevent it from leveraging AI to entrench its position further.

One of the potential conditions for Google to comply with regulatory requirements may involve divesting its Chrome browser, for which OpenAI has expressed acquisition interest.

South Korea’s data protection authority has flagged serious privacy concerns over the operations of Chinese AI startup DeepSeek, accusing the company of transferring personal data and user-generated content abroad without consent.

Speaking of cryptocurrency, Paul Atkins has officially been sworn in as the 34th Chair of the US Securities and Exchange Commission (SEC). Known for his pro-crypto stance, Atkins is expected to bring much-needed clarity to digital asset regulations.

Dutch banking giant ING is preparing to launch a Euro-based stablecoin. It is teaming up with other financial institutions to form a consortium.

Staying in the Netherlands, Adyen, the Dutch payment processor, fell victim to three coordinated DDoS attacks on Monday evening, severely disrupting debit card and online payments.

A viral development of the past seven days is the story about a controversial new startup called Cluely, which has secured $5.3 million in seed funding to expand its AI-powered tool designed to help users ‘cheat on everything,’ from job interviews to exams.

To finish, the blog: Dr Jovan Kurbalija, the Director of Diplo, is dealing with AI and linguistics this time. In his blog ‘Linguists in the AI era: From resistance to renaissance,’ he introspects the shift from initial scepticism among linguists to a newfound synergy, as AI tools enhance language analysis, translation, and cultural understanding in diplomacy.

For the main updates and reflections, consult the Radar and Reading Corner below.

DW Team


RADAR

Highlights from the week of 18 – 25 April 2025

eu flags in front of european commission

The EU has fired its first regulatory shot under the Digital Markets Act, fining Apple €500M and Meta €200M for anti-competitive practices. As US-EU digital tensions grow, the tech giants…

DALL%C2%B7E 2023 04 26 13.49.29 Google company making money from Search engine clear full light 50mm

Prosecutors are calling for sweeping measures, including the sale of Chrome and a breakup of exclusive deals with device makers, including its Gemini app installed on Samsung devices, which reinforces…

cluely AI tool seed funding

Cluely’s founders say their tool challenges outdated norms, but critics warn it could erode trust in recruitment and education.

us cisa logo

CISA has extended MITRE’s contract to operate the CVE program for 11 months, ensuring continuity of vulnerability tracking services. Meanwhile, a new non-profit CVE Foundation has been established to support…

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Low-cost retailers face up to 145% tariffs under revised US trade rules.

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Analysts warn of potential sell pressure as 40 million TRUMP tokens prepare to hit the market.

Adyen outage cyberattack DDOS servers payments

Three DDoS attacks disrupted payment services on Monday, with full functionality only restored by 3:40 am, severely impacting Adyen’s operations.

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With over 20 years in capital markets, Paul Atkins takes charge at the SEC, eyeing reforms for digital asset regulations.

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Nick Turley revealed OpenAI lacks a deal with Google and struggles to expand ChatGPT’s presence on Android despite a successful Apple partnership.

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Digital asset exchanges like Kraken are expanding into traditional finance, highlighting the growing synergy between digital assets and Wall Street.

russians hack italian bank websites

Researchers warn of a phishing campaign using video call links to compromise Microsoft 365 accounts of NGOs focused on Ukraine and human rights issues.


READING CORNER
8oykwqgbskq

In the context of Geneva’s multilingual landscape, the rise of AI has sparked both concern and opportunity within the linguistic community. While AI will automate many translation and interpretation tasks, linguists are essential for addressing the limitations of AI, particularly in navigating syntax and semantics.

BLOG featured image 2025 57 Cuban missile crisis

The Cuban Missile Crisis pushed humanity to the edge of catastrophe—but it also revealed the quiet strength of diplomacy. In a tense standoff between superpowers, backchannel negotiations and mutual restraint averted disaster.

BLOG Politeness in 2025 featured image

Why do ~80% of us say ‘please’ & ‘thank you’ to AI like ChatGPT? Explore the psychology, hidden costs, and what our AI politeness reveals about our humanity.

BLOG featured image 2025 59

Trainers, labs, surgeons, psychologists – all boost performance. But doping? That’s banned. Is the real scandal the drugs – or the unequal coronas of support? Aldo Matteucci examines.

UPCOMING EVENTS
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Demystifying AI: How to prepare international organisations for AI transformation? 🗓️ 29 April 2025 | 🕐 13:00–14:00 CEST

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Diplo Academy will launch the Humanitarian Diplomacy online diploma course on 16 September 2024 in partnership with the International Federation of Red Cross and Red Crescent Societies. Stay updated on courses by subscribing to their newsletter.

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The conference, organised by Medicus Mundi Schweiz, will provide a platform for examining the evolving role of AI and digital technologies in shaping public health and sexual and reproductive health…

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Trump and tech: After 100 days Date: 30 April 2025Time: 10.00 EST | 14.00 UTC | 16.00 CESTDuration: 90 minutesLocation: Online

Meta under scrutiny in France over digital Ad practices

Meta, the parent company of Facebook, is facing fresh legal backlash in France as 67 French media companies representing over 200 publications filed a lawsuit alleging unfair competition in the digital advertising market. 

The case, brought before the Paris business tribunal, accuses Meta of abusing its dominant position through massive personal data collection and targeted advertising without proper consent.

The case marks the latest legal dispute in a string of EU legal challenges for the tech giant this week. 

Media outlets such as TF1, France TV, BFM TV, and major newspaper groups like Le Figaro, Liberation, and Radio France are among the plaintiffs. 

They argue that Meta’s ad dominance is built on practices that undermine fair competition and jeopardise the sustainability of traditional media.

The French case adds to mounting pressure across the EU. In Spain, Meta is due to face trial over a €551 million complaint filed by over 80 media firms in October. 

Meanwhile, the EU regulators fined Meta and Apple earlier this year for breaching European digital market rules, while online privacy advocates have launched parallel complaints over Meta’s data handling.

Legal firms Scott+Scott and Darrois Villey Maillot Brochier represent the French media alliance.

Would you like to learn more about AI, tech and digital diplomacy? If so, ask our Diplo chatbot!

Meta uses AI to spot teens lying about age

Meta has announced it is ramping up efforts to protect teenagers on Instagram by deploying AI to detect users who may have lied about their age. The technology will automatically place suspected underage users into Teen Accounts, even if their profiles state they are adults.

These special accounts come with stricter safety settings designed for users under 16. Those who believe they’ve been misclassified will have the option to adjust their settings manually.

Instead of relying solely on self-reported birthdates, Meta is using its AI to analyse behaviour and signals that suggest a user might be younger than claimed.

While the company has used this technology to estimate age ranges before, it is now applying it more aggressively to catch teens who attempt to bypass the platform’s safeguards. The tech giant insists it’s working to ensure the accuracy of these classifications to prevent mistakes.

Alongside this new AI tool, Meta will also begin sending notifications to parents about their children’s Instagram settings.

These alerts, which are sent only to parents who have Instagram accounts of their own, aim to encourage open conversations at home about the importance of honest age representation online.

Teen Accounts were first introduced last year and are designed to limit access to harmful content, reduce contact from strangers, and promote healthier screen time habits.

Instead of granting unrestricted access, these accounts are private by default, block unsolicited messages, and remind teens to take breaks after prolonged scrolling.

Meta says the goal is to adapt to the digital age and partner with parents to make Instagram a safer space for young users.

Would you like to learn more about AI, tech and digital diplomacy? If so, ask our Diplo chatbot!

DW Weekly #208 – US tariffs, the digital trade and digital policies court battles

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12 – 18 April 2025


 Nature, Outdoors, Sea, Water, Animal, Dinosaur, Reptile, Mammal

Dear readers,

Last week, we focused on the effects that the global trade war is producing worldwide. After President Trump’s administration increased tariffs, forcing major tech firms to rethink their strategies urgently, Apple swiftly responded to the looming trade barriers by orchestrating a record-breaking $2 billion iPhone airlift from India to the US, strategically sidestepping the elevated tariffs.

Meanwhile, the US has temporarily exempted certain critical electronics imported from China, including smartphones and semiconductor components, from tariff hikes.

The ripple effects of the US tariffs extend beyond US borders. South Korea, heavily reliant on its semiconductor exports, has launched an ambitious $23 billion investment into its domestic chip industry.

Parallel to the tariff turmoil, major US tech firms are embroiled in intensifying legal disputes concerning digital market dominance. The US Justice Department is pursuing legal action against Google, alleging monopolistic practices within its search and advertising services.

Echoing similar concerns, the Federal Trade Commission (FTC) is challenging Meta’s stronghold on the social media market, marking a critical moment in US antitrust enforcement.

These legal confrontations are not confined to the US. Japan recently directed Google to address its dominant position on Android search services, pressing for enhanced competition and user choice. 

In Europe, X (formerly Twitter) faces heightened scrutiny over its AI data-use policies, as the EU regulators investigate potential misuse of user data. 

Additionally, Meta has confirmed plans to utilise the EU user data for AI model training, prompting regulatory concerns and further legal scrutiny.

For the main updates and reflections, consult the Radar and Reading Corner below.

DW Team


RADAR

Highlights from the week of 12 – 18 April 2025

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The Global Blockchain Forum will bring together international crypto experts to discuss Bitcoin, adoption trends, and Russia’s crypto future.

deepseek AI China research innovation

Community gains from DeepSeek’s open-source contributions.

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Despite significant investments, WLFI’s portfolio is down by $145.8 million, with losses primarily in its Ethereum holdings.

beijing blames usa for cyberattack

Beijing claims US operatives targeted infrastructure and Huawei with NSA-led cyberattacks.

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Mayor Mizrachi confirmed Panama City’s plan to facilitate cryptocurrency payments, using banks to convert assets into fiat currency.

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Despite launching multiple probes under the Digital Services Act, the EU has yet to close any, prompting a recruitment push for its enforcement team.

amd launches new ai chips to take on leader nvidia

The US administration has tightened rules on AI chip exports, affecting AMD’s MI308 products and potentially causing major financial losses for the company.

Meta hub in London

AI developers question Meta’s transparency after benchmark controversy.

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A cyber defence exercise involving 20 allied nations was held to strengthen coordination and improve response to attacks on critical infrastructure, led by NATO.

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Just 11% of El Salvador’s Bitcoin service providers are operational under the country’s Bitcoin Law, central bank data shows.

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As the global race to harness AI accelerates, a new international effort is working to ensure that progress doesn’t come at the cost of people or the planet.


READING CORNER
analiza featured image

What happens when machines not only speak like us but begin to mirror the subtleties of our personalities, emotions, and intentions — and we can no longer tell the difference?

BLOG featured image 2025 56

How do words get their meaning? Aldo Matteucci shows how terms like ‘dispositif’ and ‘consul’ gain meaning not through definitions, but through repeated use in historical and political contexts.

UPCOMING EVENTS
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23 April 2025
The event will provide a timely discussion on methods, approaches, and solutions for AI transformation of International Organisaitons. 
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Conversation on IP and AI will take place on April 23-24, 2025, focusing on the role of copyright infrastructure in supporting both rights holders and AI-driven innovation.

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The Hamburg Sustainability Conference (HSC) is a global gathering of leaders and changemakers from governments, international organizations, businesses, civil society, and academia. Together, they co-create innovative solutions for a sustainable and fair future. The next conference is scheduled for 2-3 June 2025.  

Businesses face Meta account lockouts

Small businesses are increasingly falling victim to scams targeting their Instagram and Facebook accounts, with many reporting long and frustrating recovery processes.

Wedding dress designer Catherine Deane, whose Instagram account was hacked through a fake verification link, described the experience as ‘devastating’ and said it took four months and persistent efforts to regain access.

Despite repeated emails to Meta, the issue was only resolved after a team member contacted someone within the company directly.

Cybersecurity experts say such cases are far from isolated. Jonas Borchgrevink, head of US-based firm Hacked.com, said thousands of business accounts are compromised every day, with some clients paying for help after months of failed recovery attempts.

Scammers often pose as Meta support, using convincing branding and AI-generated messages to trick victims into revealing passwords or verifying accounts on fake websites. These tactics allow them to gain control of business profiles and demand ransoms or post fraudulent content.

Meta has declined to disclose the full scale of the problem but says it encourages users to enable security features like two-factor authentication and regularly check their account safety. Some businesses, however, report being locked out despite not being hacked.

Others say Meta has wrongly removed pages without notice, with limited recourse or explanation. Calls are growing for the company to improve its support systems and take faster action to help affected businesses recover access to their vital online platforms.

Would you like to learn more about AI, tech and digital diplomacy? If so, ask our Diplo chatbot!

FTC challenges Meta’s dominance in social media trial

Mark Zuckerberg has defended Meta’s high-profile acquisitions of Instagram and WhatsApp during testimony in a major antitrust trial brought by the US Federal Trade Commission.

On the stand for a second day, the Meta CEO admitted the company could have developed its own rival to Instagram, but noted that building successful apps is extremely difficult.

Emails presented by the FTC showed Zuckerberg expressing concern about Instagram’s rapid growth in 2012 and WhatsApp’s dominance in messaging before both were bought by Meta.

The FTC argues that Meta unfairly stifled competition by acquiring its closest rivals instead of innovating independently. It is pushing for the breakup of Meta, saying that platforms like Instagram might have become major standalone competitors.

Zuckerberg, however, claimed that competition in the social media space remains intense, pointing to platforms such as TikTok, YouTube, and X. He insisted that Instagram was acquired mainly for its advanced camera technology, not to eliminate a competitor.

Emails from 2018 suggest that Zuckerberg anticipated future regulatory scrutiny and even considered the possibility of spinning off the company’s acquisitions.

The antitrust trial, set to last several weeks, will feature testimony from key industry figures including Sheryl Sandberg and Instagram co-founder Kevin Systrom. If the court rules in favour of the FTC, a second phase will determine how to dismantle the alleged monopoly.

For more information on these topics, visit diplomacy.edu.

Meta to use EU user data for AI training amid scrutiny

Meta Platforms has announced it will begin using public posts, comments, and user interactions with its AI tools to train its AI models in the EU, instead of limiting training data to existing US-based inputs.

The move follows the recent European rollout of Meta AI, which had been delayed since June 2024 due to data privacy concerns raised by regulators. The company said EU users of Facebook and Instagram would receive notifications outlining how their data may be used, along with a link to opt out.

Meta clarified that while questions posed to its AI and public content from adult users may be used, private messages and data from under-18s would be excluded from training.

Instead of expanding quietly, the company is now making its plans public in an attempt to meet the EU’s transparency expectations.

The shift comes after Meta paused its original launch last year at the request of Ireland’s Data Protection Commission, which expressed concerns about using social media content for AI development. The move also drew criticism from advocacy group NOYB, which has urged regulators to intervene more decisively.

Meta joins a growing list of tech firms under scrutiny in Europe. Ireland’s privacy watchdog is already investigating Elon Musk’s X and Google for similar practices involving personal data use in AI model training.

Instead of treating such probes as isolated incidents, the EU appears to be setting a precedent that could reshape how global companies handle user data in AI development.

Would you like to learn more about AI, tech and digital diplomacy? If so, ask our Diplo chatbot!