GSMA has launched its inaugural Responsible AI (RAI) Maturity Roadmap, marking a significant step toward ethical AI practices across the telecom sector. That initiative represents the first sector-wide effort to unify approaches to responsible AI use, providing telecom operators with a structured framework to assess their current AI maturity and set clear goals for future improvement.
The roadmap integrates global standards and regulations from organisations such as the OECD and UNESCO, ensuring its guidelines are comprehensive and internationally recognised. This alignment supports the creation of a robust framework that promotes ethical AI practices throughout the industry.
GSMA and industry leaders emphasise the substantial economic potential of AI, with projections suggesting up to $680 billion in opportunities for the telecom sector over the next 15-20 years. The roadmap focuses on five core dimensions—vision and strategic goals, AI governance, technical controls, third-party collaboration, and change management—providing a comprehensive approach to responsible AI. That includes best practices such as fairness, privacy, safety, transparency, accountability, and environmental impact.
Why does this matter?
Statements from GSMA Director General Mats Granryd and Telefónica Chairman José María Álvarez-Pallete López highlight the need for ethical guidelines to manage AI’s rapid development and set a precedent for other industries to follow in adopting responsible AI practices.
Microsoft is enhancing its $30-per-user Microsoft 365 Copilot subscription with new AI-driven features across Office apps. Excel now integrates Python with Copilot for advanced data analysis, while PowerPoint offers improved AI-assisted narrative building, and Word benefits from more efficient AI-generated drafts. The Copilot AI will also assist with organising Outlook inboxes.
Excel’s Python integration allows users to perform complex data analysis, such as forecasting and machine learning, using natural language commands. PowerPoint’s AI features can now help draft slide decks using company templates, and Teams will summarise both spoken and written conversations in meetings, helping organisers track important questions.
Outlook users will soon benefit from AI-powered inbox prioritisation, with Copilot sorting emails based on personal preferences. Additionally, the AI will be able to track keywords or topics, marking related emails as high priority. Word and OneDrive will also see updates, allowing users to reference data from emails, meetings, and documents seamlessly.
Microsoft aims to attract more businesses to Copilot, with Vodafone signing up for 68,000 licenses after successful trials. Microsoft reports that 60% of Fortune 500 companies now use Copilot, with daily usage nearly doubling each quarter.
The company has announced a new $60 billion share buyback program, approved by its board, alongside a quarterly dividend increase to $0.83 per share, reflecting a 10% rise. The Tech Giant will host its yearly shareholders’ meeting on December 10th.
Amid growing AI investments, Microsoft revealed a significant 77.6% increase in capital spending in the quarter ending 30 June, largely attributed to AI infrastructure. Although its Azure cloud business has exhibited slower growth recently, the company anticipates an acceleration in the second half of fiscal 2025.
Big tech firms like Microsoft and Google are under pressure to justify their AI investments. Microsoft is one of the few companies that has reported AI’s contributions in its earnings. Its stock has risen about 15% this year and saw a slight increase in aftermarket trading following the news.
Italy is testing AI-assisted learning tools in selected schools to close the nation’s significant digital skills gap. Prime Minister Giorgia Meloni’s government has introduced the initiative in 15 classrooms across four regions, aimed at supporting both students and teachers through virtual assistants.
The AI tools are designed to tailor education to individual needs, providing an improved learning environment. Though few details have been provided, officials remain optimistic that the experiment will offer insights into a potential wider rollout. Education Minister Giuseppe Valditara emphasised the importance of these digital advancements for future generations.
Italy currently lags behind most EU countries in basic digital skills, ranking near the bottom of the bloc. The government has also introduced a ban on mobile phones in classrooms, a move aimed at reducing distractions and promoting focus.
The trial will be carefully monitored throughout the year to assess its effectiveness and inclusiveness, with the hope of addressing past struggles to digitalise Italy’s education system.
Meta Platforms will soon start using public posts on Facebook and Instagram to train its AI models in the UK. The company had paused its plans after regulatory concerns from the Irish privacy regulator and Britain’s Information Commissioner’s Office (ICO). The AI training will involve content such as photos, captions, and comments but will exclude private messages and data from users under 18.
Meta faced privacy-related backlash earlier in the year, leading to its decision to halt the AI model launch in Europe. The company has since engaged with UK regulators, resulting in a clearer framework that allows the AI training plans to proceed. The new strategy simplifies the way users can object to their data being processed.
From next week, Facebook and Instagram users in the UK will receive in-app notifications explaining how their public posts may be used for AI training. Users will also be informed on how to object to the use of their data. Meta has extended the window in which objections can be filed, aiming to address transparency concerns raised by both the ICO and advocacy groups.
Earlier in June, Meta’s AI plans faced opposition from privacy advocacy groups like NOYB, which urged regulators to intervene. These groups argued that Meta’s notifications did not fully meet the EU’s privacy and transparency standards. Meta’s latest updates are seen as an effort to align with these regulatory demands.
Dubai has introduced a pioneering AI security policy through the Dubai Electronic Security Center, led by H.E. Amer Sharaf. This landmark initiative is designed to address the unique challenges and vulnerabilities associated with AI. The policy focuses on three critical pillars: data integrity, protection of critical infrastructure, and ethical AI usage.
By establishing robust guidelines and best practices, Dubai aims to ensure that AI systems are resilient against emerging threats and operate securely. This comprehensive approach not only sets a high standard for AI security but also positions Dubai as a global leader in digital innovation in accordance with the UAE National Strategy for Artificial Intelligence 2031.
As part of its broader strategy to drive digital transformation, Dubai has implemented a pioneering AI security policy that plays a crucial role in its ambition to become a leading global digital city. Integrating advanced security measures into its AI initiatives allows Dubai to mitigate risks while effectively creating an environment conducive to innovation. That policy underpins ambitious projects such as self-driving vehicles and smart health systems, highlighting Dubai’s commitment to fostering a secure and dynamic digital landscape that aligns with its forward-looking vision.
A new task force has been launched by the White House to address the growing demands of AI infrastructure. Led by the National Economic Council and the National Security Council, the group aims to balance AI development with national security, economic, and environmental goals. Senior US officials and executives from major technology companies, including OpenAI and Google, took part in the meeting on Thursday.
The focus of the discussion was on the power requirements for advanced AI systems. Leaders explored how to meet clean energy targets and infrastructure needs, particularly in the face of increasing demand from data centres. AI has raised both hopes for efficiency gains and concerns over potential misuse, with its energy consumption being a significant challenge.
The Biden administration is pushing tech firms to invest in eco-friendly power solutions. The AI industry’s energy needs could complicate the government’s ambition to decarbonise the power grid by 2035. Representatives from major agencies, including Energy Secretary Jennifer Granholm, were part of the conversation on tackling these issues.
AI infrastructure plays a crucial role in the future of the US economy, according to OpenAI. The company emphasised the importance of expanding data centres domestically, not only to support industrial growth but also to ensure that AI’s benefits reach all corners of society.
A new $330 million data centre investment is poised to boost Greece’s digital economy. French company Data4 has announced plans to build a state-of-the-art AI hub in Paiania, near Athens. This development is expected to strengthen the country’s digital infrastructure.
Data4, which already manages data centres across six European nations, aims to collaborate with Greek banks to finance the project. CEO Olivier Micheli highlighted the significant contribution this data centre would bring to Greece’s economy and digital ecosystem. The hub may expand further, with potential investments of €200 million to add two more centres.
Greece is rapidly emerging as a key data hub in Southeast Europe. With a growing number of data centres, including upcoming investments from global players like Microsoft and Google, the country is positioned to become a digital gateway between Europe, Asia, and Africa. Recent telecoms infrastructure, including high-speed cables, further boosts this role.
Market research shows the data centre sector in Greece is expected to grow by 9% annually through 2028. The country’s digital transformation is being propelled by government support and the increasing adoption of AI and cloud services. Greece could soon become the second-largest data hub in the Mediterranean.
Oprah Winfrey aired a special titled ‘AI and the Future of Us,’ featuring guests like OpenAI CEO Sam Altman, tech influencer Marques Brownlee, and FBI director Christopher Wray. The discussion was largely focused on the potential risks and ethical concerns surrounding AI. Winfrey highlighted the need for humanity to adapt to AI’s rapid development, while Altman emphasised the importance of safety regulations.
Altman defended AI’s learning capabilities but acknowledged the need for government involvement in safety testing. However, his company has opposed California’s AI safety bill, which experts believe would provide essential safeguards. He also discussed the dangers of deepfakes and urged caution as AI technology advances.
Wray pointed out AI’s role in rising cybercrimes like sextortion and disinformation. He warned of its potential to be exploited for election interference, urging the public to remain vigilant in the face of increasing AI-generated content.
For balance, Bill Gates expressed optimism about AI’s positive impact on education and healthcare. He envisioned AI improving medical transcription and classroom learning, though concerns about bias and misuse remain.
China Telecom Global has recently inaugurated two significant centres in Hong Kong: the Artificial Intelligence Innovation Center and the Security Business Innovation Center. That development marks a crucial step in China Telecom’s strategy to enhance its high-quality development, cloud capabilities, and digital transformation initiatives.
By establishing these centres, the company aims to leverage China’s high-level opening-up policy to strengthen its international presence and drive global business growth through advanced technology and innovation. Furthermore, these centres are designed to optimise the business structure, integrate internal and external resources, and accelerate the global deployment of China Telecom’s capabilities in AI and security, thereby reinforcing its position as a leading global telecom player.
Additionally, China Telecom Global is placing a strong emphasis on research and collaboration. The focus is advancing cutting-edge technology and fostering partnerships between industry, academia, and research institutions. As a result, these centres are poised to become central hubs for developing AI and security talent, which will support Hong Kong’s evolution into an international centre of innovation and technology.
