AI and crypto reshape holiday shopping this year

Visa survey data points to a significant shift in holiday shopping behaviour, with AI now embedded in everyday purchasing decisions. Nearly half of US consumers report using AI tools, mainly to discover gift ideas and compare prices more efficiently.

Digital currencies are also moving closer to the mainstream. More than one in four respondents would welcome cryptocurrency as a gift, while interest among Gen Z rises sharply. Expectations surrounding stablecoins are growing, with many consumers anticipating their wider adoption over the next decade.

Gen Z continues to lead adoption of digital-first commerce, favouring biometrics, social media shopping, overseas purchases and crypto payments.

Digital wallets are gaining parity with physical cards among younger shoppers, signalling a shift in payment method preferences.

Despite enthusiasm for new technologies, trust remains a central concern. Consumers still value human customer service and want clearer insight into how AI uses personal data, while concerns about online scams remain widespread during the holiday season.

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OpenAI upgrades ChatGPT with faster AI images

The US tech company OpenAI has rolled out a significant update to ChatGPT with the launch of GPT Images 1.5, strengthening its generative image capabilities.

A new model that produces photorealistic images using text prompts at speeds up to four times faster than earlier versions, reflecting OpenAI’s push to make visual generation more practical for everyday use.

Users can upload existing photos and modify them through natural language instructions, allowing objects to be added, removed, combined or blended with minimal effort.

OpenAI highlights applications such as clothing and hairstyle try-ons, alongside stylistic filters designed to support creative experimentation while preserving realistic visual quality.

The update also introduces a redesigned ChatGPT interface, including a dedicated Images section available via the sidebar on both mobile apps and the web.

GPT Images 1.5 is now accessible to regular users, while Business and Enterprise subscribers are expected to receive enhanced access and additional features in the coming weeks.

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Customer trust at risk as retail cyberattacks grow

Retailers face escalating cyber threats as hackers increasingly target customer data, eroding trust and damaging long-term brand value.

Deloitte warns that data breaches and ransomware attacks are becoming more frequent and costly, with some retailers facing losses reaching hundreds of millions, alongside declining consumer confidence.

The expansion of AI-driven personalisation has intensified privacy concerns, as customers weigh convenience against data protection.

While many shoppers accept sharing personal information in exchange for value, confidence depends on clear safeguards, transparent data use and credible security practices across digital channels.

Deloitte argues that leading retailers integrate cybersecurity into their core business strategy, rather than treating it as a compliance obligation.

Priorities include protecting critical digital assets, modernising security operations and building cyber-aware cultures capable of responding to AI-enabled fraud, preserving customer trust and sustaining revenue growth.

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Vietnam expands 5G and strengthens digital trust

Vietnam’s 5G network now reaches approximately 59 percent of the population, slightly over one year after commercial services launched in October 2024.

Government data presented at Internet Day 2025 show that Vietnam ranks 10th globally for fixed broadband speed and 15th for mobile broadband, reflecting rapid improvements in national connectivity.

Officials described the Internet as a second living space for citizens, with nearly 80 million users spending an average of seven hours online each day for work, education and social interaction.

Authorities highlighted that expanded 5G coverage supports the development of a digital economy, e-government services and a more connected digital society.

Alongside infrastructure growth, policymakers stressed the need for stronger digital trust.

Vietnam is shifting towards clearer legal frameworks instead of reliance on voluntary self-regulation, while prioritising cybersecurity, data governance and protection against online fraud, deepfakes and AI-driven deception to sustain long-term digital transformation.

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Language models impress but miss real-world understanding

Leading AI researcher Yann LeCun has argued that large language models only simulate understanding rather than genuinely comprehending the world. Their intelligence, he said, lacks grounding in physical reality and everyday common sense.

Despite being trained on vast amounts of online text, LLMs struggle with unfamiliar situations, according to LeCun. Real-world experience, he noted, provides richer learning than language alone ever could.

Drawing on decades in AI research, LeCun warned that enthusiasm around LLMs mirrors earlier hype cycles that promised human-level intelligence. Similar claims have repeatedly failed to deliver since the 1950s.

Instead of further scaling language models, LeCun urged greater investment in ‘world models’ that can reason about actions and consequences. He also cautioned that current funding patterns risk sidelining alternative approaches to AI.

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Microsoft outlines how AI is shifting from tools to partners in 2026

AI is entering a new phase, with 2026 expected to mark a shift from experimentation to real-world collaboration. Microsoft executives describe AI as an emerging partner that amplifies human expertise rather than replacing it.

Microsoft says the impact is becoming visible across healthcare, software development, and scientific research. AI tools embedded in Microsoft products are supporting diagnosis, coding, and research workflows.

With the expansion of AI agents across all platforms, organisations are strengthening safeguards to manage new risks. Security leaders argue agents will require clear identities, restricted access, and continuous monitoring.

Microsoft also points to changes in the infrastructure powering AI. The company says future systems will prioritise efficiency and intelligence output, supported by distributed and hybrid cloud architectures.

Looking further ahead, the convergence of AI, supercomputing, and quantum technologies stands out as the main highlight. Hybrid approaches, the company says, are bringing practical quantum advantage closer for applications in materials science, medicine, and research.

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AI-driven Christmas scams surge online

Cybersecurity researchers are urging greater caution as Christmas approaches, warning that seasonal scams are multiplying rapidly. Check Point has recorded over 33,500 festive phishing emails and more than 10,000 deceptive social ads within two weeks.

AI tools are helping criminals craft convincing messages that mirror trusted brands and local languages. Attackers are also deploying fake e-commerce sites with AI chatbots, as well as deepfake audio and scripted calls to strengthen vishing attempts.

Smishing alerts imitating delivery firms are becoming more widespread, with recent months showing a marked rise in fraudulent parcel scams. Victims are often tricked into sharing payment details through links that imitate genuine logistics updates.

Experts say fake shops and giveaway scams remain persistent risks, frequently launched from accounts created within the past three months. Users are being advised to ignore unsolicited links, verify retailers and treat unexpected offers with scepticism.

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Top Alexa questions of 2025 reveal diverse user interests

Amazon has published the most frequently asked questions to its Alexa virtual assistant during 2025, providing insight into how people interact with voice-activated AI throughout the year.

Practical questions, such as cooking tips like ‘How long do I poach an egg for?’ and basic science queries like the diameter of Earth, topped the list, showing that many users rely on Alexa for everyday information.

The report also revealed regional and topical variety: in Australia, users asked about sleep help and food classification (e.g. whether a tomato is a fruit), while global queries included questions about celebrities’ heights, weights and net worth.

One of the year’s most frequently asked questions was ‘What does AI stand for?’, indicating ongoing curiosity about the technology that powers the assistant itself. Music and entertainment featured prominently, with Taylor Swift identified as the most played artist of the year and the song ‘APT’ cited as the most played track in multiple regions.

These usage patterns reflect how voice assistants have become integrated into daily routines, from practical tasks to leisure and curiosity-driven searches.

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AI reporting playbook published by Google

Google has released a new AI playbook aimed at helping organisations streamline and improve sustainability reporting, sharing lessons learned from integrating AI into its own environmental disclosure processes.

In a blog post published on The Keyword, Google states that corporate sustainability reporting is often hindered by fragmented data and labour-intensive workflows. After two years of using AI internally, the company is now open-sourcing its approach to help others reduce reporting burdens.

The AI Playbook for Sustainability Reporting is presented as a practical, implementation-focused toolkit. It includes a structured framework for auditing reporting processes, along with ready-made prompt templates for common sustainability reporting tasks.

Google also highlights real-world examples that demonstrate how tools such as Gemini and NotebookLM can be used to validate sustainability claims, respond to information requests, and support internal review, moving AI use beyond experimentation.

The company says the playbook is intended to support transparency and strategic decision-making, and has invited organisations and practitioners to explore the resource and provide feedback.

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Oracle and Google Cloud launch AI database service in India

The US tech company, Oracle, has expanded Oracle Database@Google Cloud to India, making the service available through Google Cloud’s Mumbai region.

Enterprises can access Oracle Exadata, Autonomous AI Database and AI Lakehouse services while keeping data in the region to meet sovereignty and regulatory requirements.

The multicloud offering allows organisations to combine Oracle enterprise data with Google Cloud analytics and AI tools, including BigQuery, Vertex AI and Gemini models.

Customers can modernise applications and migrate mission-critical workloads without sacrificing performance, security or low-latency access.

Oracle Database@Google Cloud is available through the Google Cloud Marketplace, enabling customers to procure services via trusted partners instead of navigating complex contracting models.

Oracle and Google Cloud partners can also integrate the service into broader multicloud solutions.

The launch reflects growing demand for flexible multicloud architectures in India, supporting AI-driven innovation, advanced analytics and accelerated IT modernisation across regulated and data-intensive industries.

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