Privacy and data protection Archives | Page 196 of 343

Irish hospital turns to AI for appointment management

Beaumont Hospital in Dublin plans to deploy AI to predict patient no-shows and late cancellations, aiming to reduce wasted resources.

Instead of relying solely on reminders, the hospital will pilot AI software costing up to €110,000, using patient data to forecast missed appointments. Currently, no-shows account for 15.5% of its outpatient slots.

The system will integrate with Beaumont’s existing two-way text messaging service. Rather than sending uniform reminders, the AI model will tailor messages based on the likelihood of attendance while providing hospital staff with real-time insights to better manage clinic schedules.

The pilot is expected to begin in late 2025 or early 2026, potentially expanding into a full €1.2 million contract.

The move forms part of Beaumont Hospital’s strategic plan through 2030 to reduce outpatient non-attendance. It follows the broader adoption of AI in Irish healthcare, including Mater Hospital’s recent launch of an AI and Digital Health centre designed to tackle clinical challenges using new technologies.

Instead of viewing AI as a future option, Irish hospitals now increasingly treat it as an immediate solution to operational inefficiencies, hoping it will transform healthcare delivery and improve patient service.

Would you like to learn more about AI, tech and digital diplomacy? If so, ask our Diplo chatbot!

Quantum tech could break online security, warns India

The Indian Computer Emergency Response Team (CERT-In), alongside cybersecurity firm SISA, cautions that these powerful machines could soon break the encryption used to protect everything from online banking to personal identity systems.

CERT-In’s new white paper outlines how attackers may already be stockpiling encrypted data to unlock later using quantum tools, a tactic called ‘harvest now, decrypt later’. If left unaddressed, this strategy could expose sensitive data stored today once quantum technology matures.

AI is adding to the urgency. As it becomes more embedded in digital systems, it also increases access to user data, raising the stakes if encryption is compromised. The biggest digital systems in India, including Aadhaar, cryptocurrencies, and smart devices, are seen as particularly exposed to this looming risk.

Everyday users are advised to take precautions: update devices regularly, use strong passwords with multi-factor authentication, and avoid storing sensitive data online long-term. Services like Signal or ProtonMail, which use strong encryption, are also recommended.

Would you like to learn more about AI, tech and digital diplomacy? If so, ask our Diplo chatbot!

Mistral’s chatbot Le Chat takes on ChatGPT with major upgrade

France-based AI startup Mistral has rolled out a major update to Le Chat, its AI chatbot, introducing new features aimed at challenging rivals like ChatGPT, Gemini and Claude. The update includes Deep Research, voice interaction, reasoning capabilities and a refreshed image editor.

According to the company’s latest blog post, the new Deep Research mode transforms Le Chat into a structured assistant that can clarify needs, search sources and deliver summarised findings. The tool enables users to receive comprehensive responses in a neatly formatted report.

In addition, Mistral unveiled Vocal mode, allowing users to speak to the chatbot as if they were talking to a person. The feature is powered by the firm’s voice input model, Voxtral, which handles voice recognition in real time.

The company also introduced Think mode, based on its Magistral reasoning model. Designed for multilingual and complex tasks, the feature provides thoughtful and clear responses, even when answering legal or professional queries in languages like Spanish or Japanese.

For users juggling multiple conversations or tasks, the new Projects tool groups related chats into separate spaces. Each project includes a dedicated Library for storing files and content, while also remembering individual tools and settings.

Users can upload documents directly into Projects and revisit past chats or references. Content from the Library can also be pulled into the active conversation, supporting a more seamless and personalised experience.

A revamped image editor rounds out the update, offering users the ability to tweak AI-generated visuals while maintaining consistency in character design and fine details. Mistral says the upgrade helps improve image customisation without compromising visual integrity.

All features are now available through Le Chat’s web platform at ‘chat.mistral.ai’ or via the company’s mobile apps on Android and iOS. The update reflects Mistral’s growing ambition to differentiate itself in the increasingly competitive AI assistant market.

Would you like to learn more about AI, tech and digital diplomacy? If so, ask our Diplo chatbot!

Hackers hide malware using DNS TXT records

Hackers are increasingly exploiting DNS records to deliver malware undetected, according to new research from DomainTools.

Instead of relying on typical delivery methods such as emails or downloads, attackers now hide malicious code within DNS TXT records, part of the Domain Name System, often overlooked by security systems.

The method involves converting malware into hexadecimal code, splitting it into small segments, and storing each chunk in the TXT record of subdomains under domains like whitetreecollective.com.

Once attackers gain limited access to a network, they retrieve these chunks via ordinary-looking DNS queries, reassembling them into functioning malware without triggering antivirus or firewall alerts.

The rising use of encrypted DNS protocols like DNS-over-HTTPS and DNS-over-TLS makes detecting such queries harder, especially without in-house DNS resolvers equipped for deep inspection.

Researchers also noted that attackers are using DNS TXT records for malware and embedding harmful text designed to manipulate AI systems through prompt injection.

Ian Campbell of DomainTools warns that even organisations with strong security measures struggle to detect such DNS-based threats due to the hidden nature of the traffic.

Instead of focusing solely on traditional defences, organisations are advised to monitor DNS traffic closely, log and inspect queries through internal resolvers, and restrict DNS access to trusted sources. Educating teams on these emerging threats remains essential for maintaining robust cybersecurity.

Would you like to learn more about AI, tech and digital diplomacy? If so, ask our Diplo chatbot!

OpenAI releases ChatGPT agent with task automation tools

OpenAI has introduced a general-purpose AI agent within ChatGPT, aiming to move beyond answering questions by completing various computer-based tasks.

Known as ChatGPT agent, the tool allows users to navigate calendars, generate editable presentations, and write code simply by using natural language prompts.

Rather than acting as a standalone product, ChatGPT agent integrates capabilities from OpenAI’s earlier tools, combining website navigation and in-depth research features.

Rolling out to Pro, Plus, and Team subscribers, the ChatGPT agent also connects with external apps like Gmail and GitHub. Instead of being limited to basic queries, it can access a terminal and use APIs, enabling tasks such as analysing competitors or planning shopping lists.

OpenAI claims its underlying model delivers state-of-the-art results, scoring significantly higher than previous versions on academic and maths benchmarks.

While positioning ChatGPT as its most capable AI tool yet, OpenAI has implemented several new safety measures due to the agent’s potential risks. The company acknowledges its model could amplify harm in sensitive areas like biological and chemical threats.

To mitigate such dangers, OpenAI monitors prompts in real time and turns off ChatGPT’s memory feature within the agent to avoid data leaks through malicious attacks.

Despite these precautions, questions remain over whether the ChatGPT agent will consistently perform complex tasks in the real world. Earlier agent technologies from various companies have often failed to meet expectations.

OpenAI, however, insists its new release represents a more robust step towards fulfilling the vision of practical AI agents.

Would you like to learn more about AI, tech and digital diplomacy? If so, ask our Diplo chatbot!

Afghan data breach prompts secret UK relocation

A serious data breach involving nearly 19,000 Afghans who sought relocation to the UK has come to light following a High Court ruling.

The incident occurred in February 2022 when a UK Special Forces HQ official mistakenly emailed a spreadsheet containing personal details to an unauthorised recipient.

Names, contact details and family information of those who feared Taliban reprisals due to their ties to British forces were exposed.

The breach only surfaced in August 2023 after some names appeared on Facebook, prompting fears the Taliban could gain access to the data.

The government created the Afghanistan Response Route in secret to mitigate the risk, separate from the Arap scheme. Around 20,000 were deemed eligible, with 16,000 already relocated to the UK by May 2025, though an estimated 80,000 remain at risk.

A government review concluded the leak was unlikely to trigger mass reprisals, though those affected still consider it a severe failure. The scheme has already cost £400 million, with a further £450 million expected, contributing to a total Afghan relocation bill of up to £6 billion.

Would you like to learn more about AI, tech and digital diplomacy? If so, ask our Diplo chatbot!

EU helps Vietnam prepare for cyber emergencies

The European Union and Vietnam have conducted specialised cyber‑defence training to enhance the resilience of key infrastructure sectors such as power, transportation, telecoms and finance.

Participants, including government officials, network operators and technology experts, engaged in interactive threat-hunting exercises and incident simulation drills designed to equip teams with practical cyber‑response skills.

This effort builds on existing international partnerships, including collaboration with the US Cybersecurity and Infrastructure Security Agency, to align Vietnam’s security posture with global standards.

Vietnam faces an alarming shortfall of more than 700,000 cyber professionals, with over half of organisations reporting at least one breach in recent years.

The training initiative addresses critical skills gaps and contributes to national digital security resilience.

Would you like to learn more about AI, tech and digital diplomacy? If so, ask our Diplo chatbot!

Trojanised Telegram APKs target Android users with Janus exploit

A large Android malware campaign has been uncovered, distributing trojanised versions of Telegram Messenger via more than 600 malicious domains. The operation uses phishing infrastructure and evasion techniques to deceive users and deliver infected APK files.

Domains exploit typosquatting, with names like ‘teleqram’ and ‘apktelegram’, and mimic Telegram’s website using cloned visuals and QR code redirects. Users are sent to zifeiji[.]asia, which hosts a fake Telegram site offering APK downloads between 60MB and 70MB.

The malware targets Android versions 5.0 to 8.0, exploiting the Janus vulnerability and bypassing security via legacy signature schemes. After installation, it establishes persistent access using socket callbacks, enabling remote control.

It communicates via unencrypted HTTP and FTP, and uses Android’s MediaPlayer component to trigger background activity unnoticed. Once installed, it requests extensive permissions, including access to all locally stored data.

Domains involved include over 300 on .com, with many registered through Gname, suggesting a coordinated and resilient campaign structure.

Researchers also found a JavaScript tracker embedded at telegramt.net, which collects browser and device data and sends it to dszb77[.]com. The goal appears to be user profiling and behavioural analysis.

Experts warn that the campaign’s scale and technical sophistication pose a significant risk to users running outdated Android systems.

Would you like to learn more about AI, tech and digital diplomacy? If so, ask our Diplo chatbot!

Google expands AI tools in Search with new subscriber perks

Google has begun rolling out new AI features in Search, introducing AI-powered phone calling to help users gather business information instead of contacting places manually.

The service, free for everyone in the US, allows people to search for businesses and have Google’s AI check pricing and availability on their behalf.

Subscribers to Google AI Pro and AI Ultra receive additional exclusive capabilities. These include access to Gemini 2.5 Pro, Google’s most advanced AI model, which supports complex queries such as coding or financial analysis.

Users can enable Gemini 2.5 Pro through the AI Mode tab instead of relying on the default model. Google is also launching Deep Research tools through Deep Search for in-depth investigations related to work, studies, or major life decisions.

Rather than rolling everything out all at once, Google is phasing in the features gradually. AI-powered calling is now available to all Search users in the US, while Gemini 2.5 Pro and Deep Research are becoming available specifically to AI Pro and AI Ultra subscribers.

With these updates, Google aims to position Search as more than a simple information tool by transforming it into an active digital assistant capable of handling everyday tasks and complex research instead of merely providing quick answers.

Would you like to learn more about AI, tech and digital diplomacy? If so, ask our Diplo chatbot!

Experts link Qantas data breach to AI voice impersonation

Cybersecurity experts believe criminals may have used AI-generated voice deepfakes to breach Qantas systems, potentially deceiving contact centre staff in Manila. The breach affected nearly six million customers, with links to a group known as Scattered Spider.

Qantas confirmed the breach after detecting suspicious activity on a third-party platform. Stolen data included names, phone numbers, and addresses—but no financial details. The airline has not confirmed whether voice impersonation was involved.

Experts point to Scattered Spiders’ history of using synthetic voices to trick help desk staff into handing over credentials. Former FBI agent Adam Marré said the technique, known as vishing, matches the group’s typical methods and links them to The Com, a cybercrime collective.

Other members of The Com have targeted companies like Salesforce through similar tactics. Qantas reportedly warned contact centre staff shortly before the breach, citing a threat advisory connected to Scattered Spider.

Google and CrowdStrike reported that the group frequently impersonates employees over the phone to bypass multi-factor authentication and reset passwords. The FBI has warned that Scattered Spider is now targeting airlines.

Qantas says its core systems remain secure and has not confirmed receiving a ransom demand. The airline is cooperating with authorities and urging affected customers to watch for scams using their leaked information.

Cybersecurity firm Trend Micro notes that voice deepfakes are now easy to produce, with convincing audio clips available for as little as $5. The deepfakes can mimic language, tone, and emotion, making them powerful tools for deception.

Experts recommend biometric verification, synthetic signal detection, and real-time security challenges to counter deepfakes. Employee training and multi-factor authentication remain essential defences.

Recent global cases illustrate the risk. In one instance, a deepfake mimicking US Senator Marco Rubio attempted to access sensitive systems. Other attacks involved cloned voices of US political figures Joe Biden and Susie Wiles.

As voice content becomes more publicly available, experts warn that anyone sharing audio online could become a target for AI-driven impersonation.

Would you like to learn more about AI, tech and digital diplomacy? If so, ask our Diplo chatbot!