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A unified call for a stronger digital future at IGF 2025

At the Internet Governance Forum 2025 in Lillestrøm, Norway, global stakeholders converged to shape the future of digital governance by aligning the Internet Governance Forum (IGF) with the World Summit on the Information Society (WSIS) Plus 20 review and the Global Digital Compact (GDC) follow-up. Moderated by Yoichi Iida, former Vice Minister at Japan’s Ministry of Internal Affairs and Communications, the session featured high-level representatives from governments, international organisations, the business sector, and youth networks, all calling for a stronger, more inclusive, better-resourced IGF.

William Lee, WSIS Plus 20 Policy Lead for the Australian Government, emphasised the need for sustainable funding, tighter integration between global and national IGF processes, and the creation of ‘communities of practice.’ Philipp Schulte from Germany’s Ministry of Education, Digital Transformation and Government Modernisation echoed these goals, adding proposals such as appointing an IGF director and establishing an informal multistakeholder sounding board.

The European Union’s unified stance also prioritised long-term mandate renewal and structural support for inclusive participation. Speaking online, Gitanjali Sah, Strategy and Policy Coordinator at the International Telecommunication Union (ITU), argued that WSIS frameworks already offer the tools to implement GDC goals, while stressing the urgency of addressing global connectivity gaps.

Maarit Palovirta, Deputy Director General at Connect Europe, represented the business sector, lauding the IGF as an accessible forum for private sector engagement and advocating for continuity and simplicity in governance processes. Representing over 40 youth IGFs globally, Murillo Salvador emphasised youth inclusion, digital literacy, online well-being, and co-ownership in policymaking as core pillars for future success.

Across all groups, there was strong agreement on the urgency of bridging digital divides, supporting grassroots voices, and building a resilient, inclusive, and forward-looking IGF. The shared sentiment was clear: to ensure digital governance reflects the needs of all, the IGF must evolve boldly, inclusively, and collaboratively.

Track all key moments from the Internet Governance Forum 2025 on our dedicated IGF page.

How ROAMX helps bridge the digital divide

At the Internet Governance Forum 2025 in Lillestrøm, Norway, experts and stakeholders gathered to assess the progress of UNESCO’s ROAMX framework, a tool for evaluating digital development through the lenses of Rights, Openness, Accessibility, Multi-stakeholder participation, and cross-cutting issues such as gender equality and sustainability. Since its introduction in 2018, and with the rollout of new second-generation indicators in 2024, ROAMX has helped countries align their digital policies with global standards like the WSIS and Sustainable Development Goals.

Dr Tawfik Jelassi of UNESCO opened the session by highlighting the urgency of inclusive digital transformation, noting that 2.6 billion people remain offline, particularly in lower-income regions.

Brazil and Fiji were presented as case studies for the updated framework. Brazil, the first to implement the revised indicators, showcased improvements in digital public services, but also revealed enduring inequalities—particularly among Black women and rural communities—with limited meaningful connectivity and digital literacy.

Meanwhile, Fiji piloted a capacity-building workshop that exposed serious intergovernmental coordination gaps: despite extensive consultation, most ministries were unaware of their national digital strategy. These findings underscore the need for ongoing engagement across government and civil society to implement effective digital policies truly.

Speakers emphasised that ROAMX is more than just an assessment tool; it offers a full policy lifecycle framework that can inform planning, monitoring, and evaluation. Participants noted that the framework’s adaptability makes it suitable for integration into national and regional digital governance efforts, including Internet Governance Forums.

They also pointed out the acute lack of sex-disaggregated data, which severely hampers effective policy responses to gender-based digital divides, especially in regions like Africa, where women remain underrepresented in both access and leadership roles in tech.

The session concluded with a call for broader adoption of ROAMX as a strategic tool to guide inclusive digital transformation efforts worldwide. Its relevance was affirmed in the context of WSIS+20 and the Global Digital Compact, with panellists agreeing that meaningful, rights-based digital development must be data-driven, inclusive, and participatory to leave no one behind in the digital age.

Track all key moments from the Internet Governance Forum 2025 on our dedicated IGF page.

Grassroots internet governance faces crossroads at IGF 2025

At the Internet Governance Forum 2025 in Lillestrøm, Norway, the IGF Support Association convened a critical session addressing the long-term sustainability of National and Regional Internet Initiatives (NRIs). With over 170 NRIs worldwide playing a key role in connecting local voices to global internet policy, participants discussed how a potential renewal of the IGF’s UN mandate might influence their operations.

While many, including internet pioneer Vint Cerf, welcomed the idea of institutional stability through UN backing, most agreed it wouldn’t automatically resolve the chronic funding and legitimacy challenges NRIs face on the ground. A recurring concern was the disconnect between expectations and resources.

After nearly two decades, most NRIs still operate on volunteer labour despite being expected to deliver professional-level outcomes. Sandra Hoferichter of EuroDIG warned that this grassroots model is reaching a breaking point, echoing others who called for more stable secretariats and professional staffing.

Joyce Chen and Fiona Asonga emphasised the importance of formalising multistakeholder teams to prevent initiatives from collapsing when key individuals depart. Funding strategies were a central theme, with diverse models discussed—from partnerships with ccTLD managers and technical communities to modest support from national governments.

Yet securing sustainable private sector investment remains difficult, partly because the IGF’s non-decisional format makes it a harder sell to business. Several speakers stressed the need to articulate clear value propositions, especially for big tech companies that benefit from an open and stable internet but often contribute little to maintaining its governance structures.

The session closed with a consensus that real sustainability demands more than money: NRIs need legitimacy, inclusivity, and a deeper integration with national policymaking. Proposals ranged from establishing parliamentary tracks to expanding sub-national IGFs, all with the aim of grounding internet governance in local realities while keeping it globally connected.

Why does it matter?

Despite unresolved questions, the mood remained constructive, with calls to continue the conversation and co-develop innovative models for the next chapter of grassroots digital governance.

Track all key moments from the Internet Governance Forum 2025 on our dedicated IGF page.

WGIG reunion sparks calls for reform at IGF 2025 in Norway

At the Internet Governance Forum (IGF) 2025 in Lillestrøm, Norway, a reunion of the original Working Group on Internet Governance (WGIG) marked a significant reflection and reckoning moment for global digital governance. Commemorating the 20th anniversary of WGIG’s formation, the session brought together pioneers of the multistakeholder model that reshaped internet policy discussions during the World Summit on the Information Society (WSIS).

Moderated by Markus Kummer and organised by William J. Drake, the panel featured original WGIG members, including Ayesha Hassan, Raul Echeberria, Wolfgang Kleinwächter, Avri Doria, Juan Fernandez, and Jovan Kurbalija, with remote contributions from Alejandro Pisanty, Carlos Afonso, Vittorio Bertola, Baher Esmat, and others. While celebrating their achievements, speakers did not shy away from blunt assessments of the IGF’s present state and future direction.

Speakers universally praised WGIG’s groundbreaking work in legitimising multi-stakeholderism within the UN system. The group’s broad, inclusive definition of internet governance—encompassing technical infrastructure and social and economic policies—was credited for transforming how global internet issues are addressed.

Participants emphasised the group’s unique working methodology, prioritising transparency, pluralism, and consensus-building without erasing legitimate disagreements. Many argue that these practices remain instructive amid today’s fragmented digital governance landscape.

However, as the conversation shifted from legacy to present-day performance, participants voiced deep concerns about the IGF’s limitations. Despite successes in capacity-building and agenda-setting, the forum was criticised for its failure to tackle controversial issues like surveillance, monopolies, and platform accountability.

Crowd, Person, People, Press Conference, Adult, Male, Man, Face, Head, Electrical Device, Microphone, Clothing, Formal Wear, Suit, Audience — Jovan Kurbalija, Executive Director of Diplo

Speakers such as Vittorio Bertola and Avri Doria lamented its increasingly top-down character. At the same time, Nandini Chami and Ariette Esterhuizen raised questions about the IGF’s relevance and inclusiveness in the face of growing power imbalances. Some, including Bertrand de la Chapelle and Jovan Kurbalija, proposed bold reforms, including establishing a new working group to address the interlinked challenges of AI, data governance, and digital justice.

The session closed on a forward-looking note, urging the IGF community to recapture WGIG’s original spirit of collaborative innovation. As emerging technologies raise the stakes for global cooperation, participants agreed that internet governance must evolve—not only to reflect new realities but to stay true to the inclusive, democratic ideals that defined its founding two decades ago.

Track all key moments from the Internet Governance Forum 2025 on our dedicated IGF page.

Tailored AI agents improve work output—at a social cost

AI agents can significantly improve workplace productivity when tailored to individual personality types, according to new research from the Massachusetts Institute of Technology (MIT). However, the study also found that increased efficiency may come at the expense of human social interaction.

Led by Professor Sinan Aral and postdoctoral associate Harang Ju from MIT Sloan School of Management, the research revealed that human workers collaborating with AI agents completed tasks 60% more efficiently. This gain was partly attributed to a 23% reduction in social messages between team members.

The findings come amid a surge in the adoption of AI agents. A recent PwC survey found that 79% of senior executives had implemented AI agents in their organisations, with 66% reporting productivity gains. Agents are used in roles ranging from customer support to executive assistance and data analysis.

Aral and Ju developed a platform called Pairit (formerly MindMeld) to examine how AI affects team dynamics. In one of their experiments, over 2,000 participants were randomly assigned to human-only teams or teams mixed with AI agents. The groups were tasked with creating advertisements for a think tank.

Teams that included AI agents produced more content and higher-quality ad copy, but their human members communicated less, especially regarding emotional and rapport-building messages.

The study also highlighted the importance of matching AI traits to human personalities. For example, conscientious humans worked more effectively with open AI agents, whereas extroverted humans underperformed when paired with highly conscientious AI counterparts.

‘AI traits can complement human personalities to enhance collaboration,’ the researchers noted. However, they stressed that the same AI assistant may not suit everyone.

The insight underpins the launch of their new venture, Pairium AI, which aims to develop agentic AI that adapts to individual work styles. The company promotes its mission as ‘personalising the Agentic Age.’

Ju emphasised the importance of compatibility: ‘You don’t work the same way with all colleagues—AI should adapt in the same way.’

Devanshu Mehrotra, an analyst at Gartner, described the research as groundbreaking. ‘This opens the door to a much deeper conversation about the hyper-customisation of AI in the workplace.’

Looking ahead, Aral and Ju plan to explore how personalised AI can assist in negotiations, customer support, creative writing and coding tasks. Their findings suggest fitting AI to the user may become as critical as managing human team dynamics.

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Heat action plans in India struggle to match rising urban temperatures

On 11 June, the India Meteorological Department (IMD) issued a red alert for Delhi as temperatures exceeded 45°C, with real-feel levels reaching 54°C.

Despite warnings, many outdoor workers in the informal sector continued working, highlighting challenges in protecting vulnerable populations during heatwaves.

The primary tool in India for managing extreme heat, the Heat Action Plan (HAP), is developed annually by city and state governments. While some regions, such as Ahmedabad and Tamil Nadu, have reported improved outcomes, most HAPs face implementation, funding, coordination, and data availability issues.

A 2023 study found that 95% of HAPs lacked detailed mapping of high-risk areas and vulnerable groups. Experts and non-governmental organisations recommend incorporating Geographic Information Systems (GIS) and remote sensing to improve targeting.

A study by the Ashoka Trust for Research in Ecology and the Environment (ATREE) in Bengaluru found up to 9°C variation in land-surface temperatures within a two-square-kilometre ward, driven by differences in building types and green cover.

Delhi’s 2025 HAP introduced ward-level land surface temperature maps to identify high-risk areas. However, experts note that many datasets are adapted from agricultural monitoring tools and may not offer the spatial resolution needed for urban planning.

Organisations such as SEEDS and Chintan are using AI models like Sunny Lives to assess indoor heat exposure in low-income settlements to address this. The models estimate indoor temperatures and wet-bulb heat stress using data on roof materials and construction types, offering building-level insights.

Researchers argue that future HAPs should operate at the ward level and be supported by local heat vulnerability indexes, allowing for tailored interventions such as adjusted work hours, targeted hydration stations, and heat shelters.

Some announced measures—such as deploying water coolers and establishing day shelters—remain pending. Power outages in some areas also reduce the effectiveness of heat relief efforts.

Only eight Indian states officially classify heatwaves as disasters, limiting access to dedicated funding and emergency response mandates. Heatwaves are not recognised under national disaster legislation, which affects formal policy prioritisation.

Experts emphasise that building long-term heat resilience requires integrating HAPs with broader policy areas such as energy, water, public health, and employment. Several national programmes could support these efforts, but local implementation often suffers from limited awareness of available resources.

As climate risks grow, timely, data-driven, and locally tailored heat response strategies will be key to reducing health and economic impacts.

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Generative AI and the continued importance of cybersecurity fundamentals

The introduction of generative AI (GenAI) is influencing developments in cybersecurity across industries.

AI-powered tools are being integrated into systems such as end point detection and response (EDR) platforms and security operations centres (SOCs), while threat actors are reportedly exploring ways to use GenAI to automate known attack methods.

While GenAI presents new capabilities, common cybersecurity vulnerabilities remain a primary concern. Issues such as outdated patching, misconfigured cloud environments, and limited incident response readiness are still linked to most breaches.

Cybersecurity researchers have noted that GenAI is often used to scale familiar techniques rather than create new attack methods.

Social engineering, privilege escalation, and reconnaissance remain core tactics, with GenAI accelerating their execution. There are also indications that some GenAI systems can be manipulated to reveal sensitive data, particularly when not properly secured or configured.

Security experts recommend maintaining strong foundational practices such as access control, patch management, and configuration audits. These measures remain critical, regardless of the integration of advanced AI tools.

Some organisations may prioritise tool deployment over training, but research suggests that incident response skills are more effective when developed through practical exercises. Traditional awareness programmes may not sufficiently prepare personnel for real-time decision-making.

Some companies implement cyber drills that simulate attacks under realistic conditions to address this. These exercises can help teams practise protocols, identify weaknesses in workflows, and evaluate how systems perform under pressure. Such drills are designed to complement, not replace, other security measures.

Although GenAI is expected to continue shaping the threat landscape, current evidence suggests that most breaches stem from preventable issues. Ongoing training, configuration management, and response planning efforts remain central to organisational resilience.

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OpenAI and Microsoft’s collaboration is near breaking point

The once-celebrated partnership between OpenAI and Microsoft is now under severe strain as disputes over control and strategic direction threaten to dismantle their alliance.

OpenAI’s move toward a for-profit model has placed it at odds with Microsoft, which has invested billions and provided exclusive access to Azure infrastructure.

Microsoft’s financial backing and technical involvement have granted it a powerful voice in OpenAI’s operations. However, OpenAI now appears determined to gain independence, even if it risks severing ties with the tech giant.

Negotiations are ongoing, but the growing rift could reshape the trajectory of generative AI development if the collaboration collapses.

Amid tensions, Microsoft evaluates alternative options, including developing AI tools and working with rivals like Meta and xAI.

Such a pivot suggests Microsoft is preparing for a future beyond OpenAI, potentially ending its exclusive access to upcoming models and intellectual property.

A breakdown could have industry-wide repercussions. OpenAI may struggle to secure the estimated $40 billion in fresh funding it seeks, especially without Microsoft’s support.

At the same time, the rivalry could accelerate competition across the AI sector, prompting others to strengthen or redefine their positions in the race for dominance.

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IGF 2025 opens in Norway with focus on inclusive digital governance

Norway will host the 20th annual Internet Governance Forum (IGF) from 23 to 27 June 2025 in a hybrid format, with the main venue set at Nova Spektrum in Lillestrøm, just outside Oslo.

This milestone event marks two decades of the UN-backed forum that brings together diverse stakeholders to discuss how the internet should be governed for the benefit of all.

The overarching theme, Building Governance Together, strongly emphasises inclusivity, democratic values, and sustainable digital cooperation.

With participation expected from governments, the private sector, civil society, academia, and international organisations, IGF 2025 will continue to promote multistakeholder dialogue on critical topics, including digital trust, cybersecurity, AI, and internet access.

A key feature will be the IGF Village, where companies and organisations will showcase technologies and products aligned with global internet development and governance.

Norway’s Minister of Digitalisation and Public Governance, Karianne Oldernes Tung, underlined the significance of this gathering in light of current geopolitical tensions and the forthcoming WSIS+20 review later in 2025.

Reaffirming Norway’s support for the renewal of the IGF mandate at the UN General Assembly, Minister Tung called for unity and collaborative action to uphold an open, secure, and inclusive internet. The forum aims to assess progress and help shape the next era of digital policy.

Track all key moments from the Internet Governance Forum 2025 on our dedicated IGF page.

DeepSeek under fire for alleged military ties and export control evasion

The United States has accused Chinese AI startup DeepSeek of assisting China’s military and intelligence services while allegedly seeking to evade export controls to obtain advanced American-made semiconductors.

The claims, made by a senior US State Department official speaking anonymously to Reuters, add to growing concerns over the global security risks posed by AI.

DeepSeek, based in Hangzhou, China, gained international attention earlier this year after claiming its AI models rivalled those of leading United States firms like OpenAI—yet at a fraction of the cost.

However, US officials now say that the firm has shared data with Chinese surveillance networks and provided direct technological support to the People’s Liberation Army (PLA). According to the official, DeepSeek has appeared in over 150 procurement records linked to China’s defence sector.

The company is also suspected of transmitting data from foreign users, including Americans, through backend infrastructure connected to China Mobile, a state-run telecom operator. DeepSeek has not responded publicly to questions about these privacy or security issues.

The official further alleges that DeepSeek has been trying to access Nvidia’s restricted H100 AI chips by creating shell companies in Southeast Asia and using foreign data centres to run AI models on US-origin hardware remotely.

While Nvidia maintains it complies with export restrictions and has not knowingly supplied chips to sanctioned parties, DeepSeek is said to have secured several H100 chips despite the ban.

US officials have yet to place DeepSeek on a trade blacklist, though the company is under scrutiny. Meanwhile, Singapore has already charged three men with fraud in investigating the suspected illegal movement of Nvidia chips to DeepSeek.

Questions have also been raised over the credibility of DeepSeek’s technological claims. Experts argue that the reported $5.58 million spent on training their flagship models is unrealistically low, especially given the compute scale typically required to match OpenAI or Meta’s performance.

DeepSeek has remained silent amid the mounting scrutiny. Still, with the US-China tech race intensifying, the firm could soon find itself at the centre of new trade sanctions and geopolitical fallout.

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