New Zealand
Digital Snapshot – Key Policies and Laws
New Zealand (Aotearoa) scores strongly on international digital-government indicators: the UN’s 2024 E-Government Development Index places it 16th of 193 and 12th on e-participation. Its core digital-governance direction is set through whole-of-government programmes and guidance, notably the Digital Strategy for Aotearoa, with its action plan, the Digital Inclusion Blueprint, and the Government Data Strategy and Roadmap, alongside an open-data commitment under the Declaration on Open and Transparent Government.
On internet governance, New Zealand’s ccTLD is run through the .nz governance model: InternetNZ | Ipurangi Aotearoa is recognised as the designated manager for .nz and operates the registry and authoritative DNS, while the Domain Name Commission publishes and enforces the .nz Rules, with scheduled version updates.
For connectivity, policy is primarily delivered through long-running infrastructure programmes rather than a single ‘broadband strategy’: the Ultra-Fast Broadband (UFB) roll-out was completed in December 2022 (covering 412 towns/cities), and uptake was reported at 76% as of 30 December 2024, alongside MBIE’s broader rural/mobile programme portfolio. International capacity is underpinned by submarine cables, including the Southern Cross NEXT landing at Takapuna, the Hawaiki landing at Mangawhai Heads, and the cross-Tasman TGA system landing at Raglan.
On 5G and spectrum, New Zealand has used spectrum planning and allocation processes: RSM’s work on high-band spectrum includes the 24–30 GHz range, with a programme underway to make it available to the market in 2026; earlier RSM work supported 5G access in key bands. Cable and critical communications resilience also includes a protection layer: the Submarine Cables and Pipelines Protection Act 1996 establishes protected areas, and Maritime NZ guidance highlights restrictions, such as fishing/anchoring prohibitions, within cable protection areas.
For security, trust, and the digital economy, New Zealand’s baseline includes the Cyber Security Strategy 2019, plus a dedicated Cyber Security Emergency Response Plan, and the Privacy Act 2020 (13 privacy principles, with OPC guidance and breach expectations). E-commerce is governed mainly by consumer and marketing rules, especially the Fair Trading Act and the Consumer Guarantees Act, and by anti-spam enforcement under the Unsolicited Electronic Messages Act 2007.
Cloud and emerging tech are shaped by public-sector policy and market shifts: Cabinet materials set a Cloud First direction, including an onshore preference for some classified data ‘over time’, while NZ now has onshore hyperscale regions (Microsoft Dec 2024; AWS region launch Sep 2025), and AI governance is framed by MBIE’s AI Strategy, plus the Public Service AI Framework; digital identity is supported by the Digital Identity Services Trust Framework Act 2023 and related rules.
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New Zealand’s permanent mission to the UN:
New Zealand’s Ministry of Foreign Affairs and Trade (MFAT) website hosts the official page for the Permanent Mission to the UN and Conference on Disarmament in Geneva, which also notes that the WTO mission is co-located in the same chancery. The mission’s Head of Mission is Ambassador Deborah Geels, serving as Permanent Representative to the UN and other international organisations in Geneva and Ambassador for Disarmament.
Official website: https://www.ungeneva.org/en/blue-book/missions/member-states/new-zealand
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The data is sourced from reputable international agencies and organizations. Hover over each field for source information and explanations.
General profile
Official name: New Zealand
National internet domain: NZ
Area: 268,021 km2
Capital: Wellington
Population: 5.2 million
The displayed data represents the most recent information obtained from sources, typically covering the years 2018 to 2023.Population growth: 2.05
Annual population growth rate for year t is the exponential rate of growth of midyear population from year t-1 to t, expressed as a percentage. Population is based on the de facto definition of population, which counts all residents regardless of legal status or citizenship.The displayed data represents the most recent information obtained from sources, typically covering the years 2018 to 2023.
Life expectancy at birth: 82.76
Total years (Estimate for 2022)The displayed data represents the most recent information obtained from sources, typically covering the years 2018 to 2023.
Rule of law estimate: 1.73
Rule of Law captures perceptions of the extent to which agents have confidence in and abide by the rules of society, and in particular the quality of contract enforcement, property rights, the police, and the courts, as well as the likelihood of crime and violence. Estimate gives the country's score ranging from approximately -2.5 to 2.5 (Estimate for 2023)
Regulatory quality estimate: 1.87
Political stability: 1.31
Economic info
Currency: New Zealand dollar
Unemployment (%): 3.73
Unemployment, total (% of total labor force)The displayed data represents the most recent information obtained from sources, typically covering the years 2018 to 2023.
GDP (current US$): 253.5 billion
GDP growth (annual %): 0.63
GDP per capita (current US$): 48.5 thousand
The displayed data represents the most recent information obtained from sources, typically covering the years 2018 to 2023.Inflation, consumer prices (annual %): 5.73
The displayed data represents the most recent information obtained from sources, typically covering the years 2018 to 2023.
Digital profile
Internet and social media penetration:
Individuals using the internet, total (%): 95.73
The displayed data represents the most recent information obtained from sources, typically covering the years 2018 to 2023.Social media users: 4.1 million
Estimate for 2024Male internet users (%): No data
Male internet users as a % of total male population.The displayed data represents the most recent information obtained from sources, typically covering the years 2018 to 2023.
Facebook users: 3.3 million
Estimate for 2024Female internet users (%): No data
Female Internet users as a % of total female population.The displayed data represents the most recent information obtained from sources, typically covering the years 2018 to 2023.
Instagram users: 2.5 million
Estimate for 2024Households with internet access at home (%): 96.25
The displayed data represents the most recent information obtained from sources, typically covering the years 2018 to 2023.Linkedin users: 2.8 million
Estimate for 2024Fixed broadband subscriptions: 37.32
Total fixed broadband subscriptions (per 100 people) refers to fixed subscriptions to high-speed access to the public internet (a TCP/IP connection), at downstream speeds equal to, or greater than, 256 kbit/s.The displayed data represents the most recent information obtained from sources, typically covering the years 2018 to 2023.
X users: 782.6 thousand
Estimate for 2024Mobile infrastructure and access:
Mobile ownership (%): 86.46
Mobile phone ownership as a % of total population (Estimate for 2023)Mobile Infrastructure: 89.75
Mobile Infrastructure index: High-performance mobile internet coverage availability. It includes parameters such as network coverage, performance, quality of supporting infrastructure and amount of spectrum assigned to mobile network operators (Estimate for 2023)Gender gap in mobile internet (%): 4.3
This metric evaluates the disparity in mobile internet access between genders. (Estimate for 2023)Mobile Affordability: 85.42
Mobile Affordability index : The availability of mobile services and devices at price points that reflect the level of income across a national population. It includes parameters such as mobile tariffs, headset prices, taxation and inequality (Estimate for 2023)Gender gap in mobile ownership (%): 3.44
Represents the disparity between genders in owning mobile devices. (Estimate for 2023)Top-Level Domains (TLDs) per person: 83.23
Number of generic and country Top Level Domains per person Estimate for 2023.Network performance: 89.70
Network performance index: Quality of mobile services measured by download speed, upload speed and latencies (Estimate for 2023)Mobile download speeds: 100
Mobile download speeds: Average download speed for mobile users (originally in Mbit/s) (Estimate for 2023)Mobile uploads speeds: 83.30
Mobile uploads speeds: average uploads speed for mobile users (originally in Mbit/s) (Estimate for 2023)Mobile Latencies: 85.80
Mobile Latencies: Average latency for mobile users (originally in milliseconds) (Estimate for 2023)Network Coverage (%): 98.05
Network coverage (% of total population) (Estimate for 2023)2G Coverage (%): 98.54
Coverage % of population (Estimate for 2023)3G Coverage (%): 99
Coverage % of population (Estimate for 2023)4G Coverage (%): 99
Coverage % of population (Estimate for 2023)5G Coverage (%): 90
Coverage % of population (Estimate for 2023)Operating system and browser market share estimate
Operating system market share (%):
Desktop, Tablet & Console Operating System Market Share: Estimate for 2024Browser market share (%):
Browser Market Share Worldwide: Estimate for 2024Android: 32.76
Chrome: 65.65
Win10: 16.32
Safari: 20.42
iOS: 22.52
Edge: 7.09
OS X: 11.69
Firefox: 2.83
Win11: 12.98
Samsung Internet: 2.38
The UN E-Government Survey
The UN E-Government Survey is the assessment of the digital government landscape across all UN member states. The E-Government Survey is informed by over two decades of longitudinal research, with a ranking of countries based on the UN E-Government Development Index (EGDI), a combination of primary data (collected and owned by the UN Department of Economic and Social Affairs) and secondary data from other UN agencies.E-Government Rank: 16
Nations E-Government Development Index (EGDI), a combination of primary data (collected and owned by the United Nations Department of Economic and Social Affairs) and secondary data from other UN agencies. Estimate gives the country's rank.E-Government Index: 0.92
The EGDI is a composite measure of three important dimensions of e-government, namely: provision of online services, telecommunication connectivity and human capacity. Estimate gives the country's score ranging from approximately 0 to 1.E-Participation Index: 0.93
The E-Participation Index (EPI) is derived as a supplementary index to the United Nations E-Government Survey. Estimate gives the country's score ranging from approximately 0 to 1.Online Service Index: 0.94
The online services index was developed by the UN to evaluate the scope and quality of government online services. Estimate gives the country's score ranging from approximately 0 to 1.Human Capital Index: 0.96
The Human Capital Index (HCI) quantiï¬es the contribution of health and education to the productivity of the next generation of workers. Estimate gives the country's score ranging from approximately 0 to 1.Telecommunication Infrastructure Index: 0.87
Telecommunication Infrastructure Index- Telecommunication Infrastructure Index (TII) Composite Indicator that measures the countries' Telecommunication infrastructure readiness to adopt the opportunities offered by Information and Communication Technology as to enhance their competitiveness. Estimate gives the country's score ranging from approximately 0 to 1.Government AI Readiness Index
Ranking: 40
Global Ranking is calculated based on the total score. (Estimate for 2024).Total: 63.98
The total score is calculated by taking the arithmetic mean of each dimension, followed by the arithmetic mean of each pillar. The final score is the arithmetic mean of the three pillars, with all indicators, dimensions, and pillars weighted equally. (Estimate for 2024).Government: 55.95
This pillar evaluates a government's readiness and capability to implement AI responsibly and effectively. It includes several dimensions: the presence of a national AI strategy (Vision), regulations for data protection, privacy, and cybersecurity, along with ethical frameworks and accountability measures (Governance and Ethics). It also considers the existing IT infrastructure, online services, and promotion of emerging technology investments (Digital Capacity). Finally, it assesses the government’s ability to change and innovate effectively, including responsiveness to change, effectiveness, and use of procurement data (Adaptability). (Estimate for 2024).Technology Sector: 49.56
This pillar assesses the country's technology sector and its ability to support AI implementation. It includes the maturity of the sector, measured by metrics such as the number of AI and non-AI unicorns, value of trade in ICT services and goods, and spending on computer software (Maturity). It also evaluates the sector's capacity for innovation, considering factors like time spent dealing with regulations, availability of venture capital, R&D spending, company investment in emerging technology, and research papers published in AI (Innovation Capacity). Additionally, it examines the availability of skills within the population, focusing on STEM graduates, GitHub users, female STEM graduates, quality of engineering education, and ICT skills (Human Capital). (Estimate for 2024).Data and Infrastructure: 86.43
This pillar evaluates a country’s technological and data infrastructure to support AI implementation. It examines the quality of technological infrastructure, including telecommunications, supercomputing capabilities, broadband quality, 5G infrastructure, and the adoption of emerging technologies (Infrastructure). It also assesses the availability of data for training AI models, considering factors such as open data, data governance, mobile-cellular subscriptions, household internet access, and statistical capacity (Data Availability). Additionally, it considers the representativeness of the available data, focusing on metrics like the gender gap in internet access and the affordability of internet-enabled devices relative to GDP per capita (Data Representativeness). (Estimate for 2024).