Western Balkans closer to the EU roaming free zone

A new EU proposal could soon make cross-border mobile use between the bloc and the Western Balkans as affordable and straightforward as using your phone at home.

Roaming

The European Commission has proposed opening negotiations to bring Albania, Bosnia and Herzegovina, Kosovo, Montenegro, North Macedonia, and Serbia into the EU’s ‘Roam Like at Home’ regime. The move would allow citizens and businesses to use their mobile phones across borders without incurring additional roaming charges, once the necessary agreements are finalised and the rules are aligned.

If implemented, travellers between the EU and the Western Balkans would be able to make calls, send text messages, and use mobile data at domestic rates. This would apply both to Western Balkan visitors in the EU and to the EU citizens travelling in the region, ensuring seamless connectivity without unexpected costs.

The change would make travel for study, work, and tourism more affordable and practical. By removing roaming surcharges, the initiative aims to simplify cross-border communication and strengthen economic and social ties between the two regions.

To move forward, the European Commission has adopted proposals for negotiating mandates and is now seeking authorisation from the European Council to begin formal talks. Once approved, the Commission will negotiate bilateral agreements with each Western Balkan partner. After successful alignment with the EU roaming rules, the countries would join the EU’s roaming area.

The proposal builds on existing voluntary arrangements between some EU and Western Balkan mobile operators, which already offer reduced roaming charges. It also complements the regional roaming agreement within the Western Balkans, where lower tariffs are already in place.

More broadly, the initiative reflects the EU’s gradual integration strategy outlined in the 2023 Growth Plan for the Western Balkans. By progressively extending elements of the EU Single Market to candidate countries, the plan aims to deliver practical benefits to citizens and businesses before full EU membership, while keeping the enlargement process on track.

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