UNESCO promotes media literacy as response to online hate speech

UNESCO has announced a new issue brief examining how Media and Information Literacy (MIL) can help address the spread of hate speech, disinformation and other harmful content across digital platforms. The publication will be officially presented on 18 June, the International Day for Countering Hate Speech.

UNESCO argues that addressing online hate speech requires measures that extend beyond content moderation and regulation. According to UNESCO, strengthening critical thinking, ethical awareness and digital skills can help individuals better navigate information environments, assess online content and engage responsibly in digital spaces while respecting human rights and freedom of expression.

The brief presents Media and Information Literacy as a long-term educational approach to strengthening information integrity and building more resilient societies. UNESCO officials emphasise that sustainable solutions depend on combining governance measures with investments in education, digital citizenship and informed engagement with information.

The publication forms part of UNESCO’s wider efforts to promote information integrity and responsible digital governance. A related webinar will examine how digital platforms, AI and generative technologies can amplify harmful narratives and social polarisation, as well as strategies for fostering safer and more inclusive online environments.

Why does it matter?

The spread of hate speech, disinformation and other harmful content remains a major challenge for governments, platforms and civil society. While regulatory and moderation measures often focus on limiting harmful content, UNESCO argues that long-term resilience also depends on strengthening citizens’ ability to critically assess information and engage responsibly online.

The initiative reflects growing international interest in combining platform governance with education, digital literacy and information integrity efforts as societies adapt to the influence of AI-powered content creation and increasingly complex online information environments.

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