UNESCO launches research on harmful online content governance in South Africa

A new research initiative led by UNESCO is examining the governance of harmful online content in South Africa, bringing together actors from government, academia, civil society and technology platforms to strengthen digital governance frameworks.

Conducted under the Social Media 4 Peace programme and supported by the EU, the study investigates the spread and impact of hate speech and disinformation while assessing existing regulatory approaches and platform governance systems.

Emphasis is placed on identifying structural gaps and developing practical responses suited to the country’s socio-political context.

Stakeholder engagement has shaped the research design to reflect local realities, with the aim of producing actionable and rights-based recommendations. As noted by a researcher involved in the project,

‘At Research ICT Africa, we don’t want this study to end with generic recommendations. We are aiming for grounded insights into how social media is shaping information integrity in our context, alongside practical guidance that regulators, platforms, and civil society can apply.‘

Kola Ijasan, a researcher at Research ICT Africa

Regulatory perspectives also highlight the importance of understanding emerging risks. As one regulator stated,

‘We are particularly interested in identifying regulatory gaps – areas where current laws and frameworks fall short in addressing emerging digital risks.‘

Nomzamo Zondi, a regulator in South Africa.

Findings are expected to contribute to evidence-based policymaking, strengthen platform accountability and safeguard freedom of expression and access to information.

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