Meaningful Connectivity by Design - The Role of Technical Standards in Connecting the Unconnected
The discussion focused on how technical standards can support meaningful connectivity for underserved communities and what other conditions are needed to connect the unconnected. Dorothy Stanley argued that connectivity must be usable, reliable, secure and affordable, not merely available as a wireless or wired link, because it underpins education, healthcare, business growth and participation in the digital economy . She also noted that many people remain unconnected due to infrastructure gaps, backhaul and power limits, and affordability constraints, while standards help turn policy goals into interoperable technical solutions and reduce vendor lock-in .
Dr. Carl Gahnberg framed the main barriers to connectivity as regulatory, infrastructure, affordability, and digital literacy issues, stressing that these factors are interconnected and must be addressed together . He said regulation often assumes connectivity should be provided by large telecom operators, which can exclude smaller or non-profit community networks through licensing and spectrum rules . Gahnberg suggested that regulators should begin by ensuring licence-free spectrum for Wi-Fi and similar community connectivity models, because open standards need an enabling regulatory environment to be useful in practice . He added that community networks can serve as entry points that demonstrate local demand and may later attract larger operators to invest . On infrastructure, he highlighted the importance of backhaul and local interconnection through Internet exchange points, which can lower costs by keeping traffic local rather than routing it internationally . He also stressed that coverage alone is insufficient if access is unaffordable or if users lack trust and digital skills to use the internet safely and confidently .
Purva Rajkotia emphasised the scale of the problem, noting that 2.9 billion people remain offline, and argued that interoperability is key to scaling solutions . He said IEEE standards provide both the blueprint for deployment and the basis for scale, citing the global reach of Wi-Fi, Ethernet, fixed wireless and time-sensitive networking, while warning that fragmented proprietary systems cannot achieve similar scale . He presented the Community Radio (CR) Bolo project as a community-led model first deployed in India and expanded to Brazil, using existing infrastructure, low-cost wireless mesh networks in unlicensed spectrum, offline-capable tools and local-language services to reach remote villages . In later discussion, he added that CR Bolo aims to train communities to own and operate networks themselves and to create interoperable, replicable models for broader deployment .
The panellists agreed that cybersecurity must be built in from the start of network design and supported by current equipment, encryption, authentication and user capacity building, since no system can be fully secure without informed users . Overall, the workshop concluded that open standards are an essential but partial tool, working best when combined with supportive regulation, affordable community-based models, modern secure equipment and digital literacy efforts .
- The discussion defined “meaningful connectivity” as more than simple network access: it must be reliable, secure, affordable and actually usable for education, healthcare, business and participation in the digital economy. The speakers stressed that many people remain unconnected because of infrastructure gaps, backhaul and power limits, and affordability barriers.
- A major theme was that technical standards are foundational enablers, but not sufficient on their own. Dorothy Stanley argued that standards turn policy goals into interoperable technical solutions and help avoid vendor lock-in, while also needing to be paired with education, deployment, skills development and infrastructure investment. Purva Rajkotia reinforced that standards are what allow technology not just to function but to scale globally.
- Dr. Carl Gahnberg framed the barriers to connectivity in four interconnected categories: regulatory barriers, infrastructure barriers, affordability, and digital literacy/empowerment. He explained that regulation often assumes only large telecom operators can provide connectivity, which can exclude smaller providers and community networks through licensing and spectrum rules. He also highlighted the importance of backhaul and local interconnection, such as Internet exchange points, in reducing costs and improving connectivity.
- The panel presented community-led, low-cost and interoperable connectivity models as a practical pathway for connecting underserved populations. Purva described the IEEE CR Bolo project, which uses existing local infrastructure, wireless mesh networking over unlicensed spectrum, offline/online operation, local language interfaces, and partnerships with NGOs to build scalable and replicable solutions in places such as Odisha, Brazil and potentially Nigeria. The project was presented as a way to serve remote areas where large operators see little return on investment.
- Security and cyber resilience emerged as an important later focus. In response to audience questions, the speakers argued that standards-based technologies such as Wi-Fi include security features like authentication, encryption and resilience, but also stressed that security must be designed in from the outset and supported by user training and digital literacy. They warned against deploying outdated equipment and emphasised the need for up-to-date devices and ongoing awareness of cyber threats.
- The overall purpose of the discussion was to explore how technical standards can support efforts to connect the unconnected, especially through practical, scalable and community-oriented models, while recognising that standards must work alongside policy reform, infrastructure development, affordability measures and digital skills programmes.
- The overall tone was constructive, expert and solutions-oriented. It began as a framing discussion about the scale and complexity of the connectivity challenge, then became more practical and implementation-focused through examples like CR Bolo, and finally shifted to a slightly more cautionary but still pragmatic tone when discussing cyber security and resilience.
The workshop discussed how technical standards can help connect underserved populations, while consistently treating connectivity as more than the mere existence of a link. Dorothy Stanley opened by defining “meaningful connectivity” as connectivity that is usable, reliable, secure, affordable, and suited to the needs of the people relying on it, not simply the presence of wireless, Wi-Fi, or Ethernet access . She linked this to everyday outcomes, saying that students need connectivity to learn, patients need it to access healthcare, entrepreneurs need it to grow businesses, and communities need it to participate in the digital economy . Stanley also stressed that many people remain unconnected or underserved, despite the increasing importance of connectivity in daily life, and she pointed to persistent barriers including backhaul, power, and affordability .
Stanley said technical standards are foundational because they help translate policy goals into implementable and interoperable solutions, provide common performance metrics, and support deployment across different vendors . She also cautioned that standards are only one part of the solution and must be combined with education, product development, skills development, deployment efforts, and infrastructure build-out . She added that avoiding vendor lock-in is especially important when connecting underserved communities .
Karen Mulberry then shifted the discussion towards barriers and implementation, introducing Dr. Carl Gahnberg to speak about barriers to connectivity, terrain, infrastructure, and policy . Gahnberg briefly situated the Internet Society within the open standards community, including its support for the Internet Engineering Task Force and its work with bodies such as IEEE . He said the task was to “connect the dots” between technical specifications and the goal of bringing more people online, and he proposed a broader framework for understanding why people remain offline or poorly connected .
Gahnberg organised the barriers into four connected categories: regulation, infrastructure, affordability, and digital literacy or empowerment . He stressed that these are interdependent rather than separate issues . On regulation, he argued that the Internet can support many connectivity technologies and business models, including satellite, fibre, mobile, and Wi-Fi . However, he suggested that many regulatory frameworks are designed with large operators in mind and that smaller or non-profit models are often overlooked because of limited awareness and lack of broader regulatory thinking . He used community-centred connectivity as an example, explaining that local communities can build and run their own networks and connect them to the wider Internet, but that regulation may not always provide a suitable path for such models .
On infrastructure, Gahnberg said the issue extends beyond coverage maps or the number of towers . He described an “infrastructure ecosystem” that includes access providers, backhaul providers, and interconnection points between networks . He emphasised that public discussion often concentrates on the access layer while neglecting upstream dependencies that affect both cost and quality . As an example, he highlighted internet exchange points as neutral physical locations where networks interconnect . He said these matter for affordability because they allow local traffic to remain local instead of travelling internationally before returning, which can reduce unnecessary cost and improve efficiency .
On affordability, Gahnberg said coverage is necessary but not sufficient if the aim is actually to connect people . He argued that affordability has to be understood in the context of specific communities and noted that shared access through places such as libraries or other community institutions can be part of the solution . He also said some communities may initially need basic connectivity for email or essential services rather than a “Netflix experience”, and that taking local demand seriously can reveal more appropriate and affordable approaches .
Gahnberg’s fourth category was digital literacy and trust . He said users need practical skills as well as the confidence to navigate the online environment safely, and he warned that bad experiences such as scams can discourage people from using or paying for internet access at all . Mulberry responded that Gahnberg had effectively captured the landscape facing those trying to develop tools and toolkits to connect the unconnected .
Mulberry then introduced Purva Rajkotia to provide a practical implementation example through ICT pathways and IEEE’s CR Bolo project . Rajkotia began by stressing the scale of the challenge, saying that 2.9 billion people, about one third of the global population, remain unconnected even though connectivity is often described as a fundamental human right . He said these are often the people who stand to benefit most . Rajkotia argued that interoperability is central to unlocking scale and emphasised that standards matter not only for defining technology, but for enabling deployment and scale .
To illustrate this, Rajkotia cited large deployment figures for IEEE-based technologies, including roughly 20 billion devices using Wi-Fi 6 and 6E under IEEE 802.11, about 7 billion using Ethernet under 802.3, around 1.5 billion using fixed wireless under 802.16, and close to 400 million using time-sensitive networking under 802.1 TSN . He contrasted this with proprietary fragmentation and argued that interoperable standards create the ecosystem needed for wider adoption . Rajkotia then presented CR Bolo as the practical complement to standards: standards provide the blueprint, while community-led programmes demonstrate real-world deployment .
Rajkotia said CR Bolo began in India in partnership with local NGOs, later expanded to Brazil, and was also being considered for Nigeria . He described a major deployment in Odisha, eastern India, and said the project tries to use as much existing local infrastructure as possible to reduce cost . He explained that CR Bolo is designed for remote villages with sparse populations where large operators often do not see a viable return on investment for technologies such as 5G or 6G . In Odisha, the project used community radio stations, a wireless mesh network covering roughly 5-7 km, unlicensed or deregulated spectrum, and an IVR-based system that could work both online and offline . Rajkotia added that the project had reached a fourth phase in which it was beginning to integrate local language models and machine learning to reduce costs further, improve usability, and support scale .
Mulberry later returned to CR Bolo and framed it as a way to demonstrate implementation progress in an area linked to infrastructure-related sustainable development goals . In response, Rajkotia explained the model in more practical terms. He said CR Bolo combines community-based networks with affordable digital technologies such as Wi-Fi to deliver information and services to people with limited or no access . He said the model starts by leveraging existing infrastructure where possible, rather than assuming major new deployment is always required . He also stressed the use of low-cost, energy-efficient technologies appropriate for places with limited financial and technical resources, and noted that some target communities do not even have electricity, so solutions must be designed for that reality rather than assuming conventional power and infrastructure .
Rajkotia said another principle of CR Bolo is two-way communication rather than one-way broadcasting . He explained that the project works with communities and service providers so users can ask questions, share local knowledge, and access services in their own languages . He argued that local language design is essential and said one must “think local” so communities can become “more vocal” . He also said digital inclusion requires ownership and training, with local people trained to run, operate, and maintain the network themselves . Finally, he said the aim is to create a scalable, interoperable community model rather than isolated one-off deployments, so that local networks can be replicated and can migrate smoothly across technologies .
Mulberry also explicitly described open standards as an implementation pathway and one part of a broader toolkit needed for local connectivity . She then asked what a regulator should do first if they wanted to take a concrete enabling step . Gahnberg responded by focusing on spectrum policy, especially licence-free spectrum for Wi-Fi and similar community connectivity models . He explained that licensed spectrum is often used for longer-range technologies such as mobile telephony, while unlicensed bands are suited to shorter-range technologies such as Wi-Fi . He noted that 2.4 GHz is generally licence-free globally, whereas 5 GHz and especially 6 GHz are not uniformly available for licence-free use in all parts of the world . He also said that some jurisdictions allow licence-free use only for private purposes, not for community provision or cost recovery, which can block local connectivity initiatives even when the technology is available . Gahnberg argued that community Wi-Fi mesh networks should be treated as legitimate entry points that can demonstrate local demand and later attract greater investment from larger operators .
When Mulberry asked Stanley about new areas where standards might be critical for reliable, safe, secure, and meaningful connectivity, the exchange was interrupted by an audience member, and the discussion shifted into cybersecurity . The audience question asked the panellists to identify both an opportunity and a challenge that technical standards present for improving cyber resilience in newly connected communities and local institutions such as health and financial services .
Gahnberg responded by linking the issue back to digital literacy and capacity building . He said that connecting a community is only the first step and that later stages must include training, local capacity building, and “training the trainers” so communities can use the internet safely and confidently . On the standards side, he pointed to cryptographic methods, website authenticity validation, and encrypted communications as important technical protections . At the same time, he said users also need enough understanding to recognise scams and make informed decisions online .
Rajkotia agreed and placed emphasis on the protections built into standards-based systems . Using Wi-Fi as an example, he said standards-based technologies already include features such as authentication, encryption, and network resilience . He added that these do not guarantee complete security, but they do provide a baseline level of protection and a foundation for future improvements .
Stanley added that newer generations of home routers and related equipment are substantially more secure than older ones . She argued that communities being connected should receive new, up-to-date equipment with current security protections, not obsolete cast-offs that may function but are less resilient to current threats . In response to a final audience question about when security should be introduced in the process of connecting the unconnected, Stanley said security should be considered from the very beginning of network design . Gahnberg agreed, while adding that no system can ever be 100 per cent secure and that user awareness remains essential because some attacks rely on manipulating people rather than breaking the technology itself .
Overall, the session presented technical standards as an essential enabler of meaningful connectivity because they support interoperability, deployment, common performance metrics, scale, and the avoidance of vendor lock-in . At the same time, the speakers repeatedly stressed that standards are only part of the answer and must be combined with supportive regulation, stronger infrastructure ecosystems, affordable and community-centred deployment models, local language usability, digital skills, and security from the start .
Redefining Digital Exclusion #Beyond Basic Connectivity
Sophie Maddens highlighted that 2.6 billion people remain unconnected to the internet, with persistent divides across rural/urban, income, gender, and a...The knowledge base supports the broader framing that connectivity should be ‘meaningful’ rather than just available. It describes meaningful connectivity as enabling people to participate in ways they want, with protection, safety, and good connectivity, and also links meaningful connectivity to affordability and regular access [S93]. A separate IGF source likewise states that connectivity per se is no longer sufficient and that meaningful connectivity is the relevant goal [S75].
The knowledge base adds context showing that this development-oriented framing is well established: internet inclusion is presented as a tool for development and empowerment, with examples spanning education, entrepreneurship, and broader social participation [S26]. Additional material on online learning also illustrates how connectivity can directly support educational outcomes for marginalised communities [S94].
The knowledge base confirms the general point that large numbers remain offline or underserved and that affordability is a major barrier. One source states that almost half the global population still lacks connectivity and that in many places internet access remains slow, unreliable, and expensive [S75]. Another notes that around 2.6 billion people are still offline [S39]. Affordability challenges are also specifically documented for Africa, where broadband costs remain comparatively high [S18].
The knowledge base confirms that standards act as a bridge between technology and policy and that they enable interoperability, safety, and quality of service [S97] and [S91]. It also explains that digital standards are agreed rules that allow technologies, products, and services to function properly across systems and markets [S91] and [S41].
The knowledge base corroborates this multi-factor view. It notes that overcoming infrastructure challenges alone does not automatically produce development outcomes, and that users also need training, trust, relevant local conditions, and supportive policy frameworks [S26]. Other sources similarly emphasise that meaningful connectivity depends on digital literacy, local content, and skills, not only network deployment [S75] and [S31].
While the knowledge base does not directly discuss vendor lock-in in this workshop context, it does add relevant context that open and interoperable standards can lower costs, promote competition, and help bridge digital divides [S17]. It also notes that standards support fairer competition and reduce technical barriers across markets [S41].
The knowledge base confirms that the Internet Society is associated with the open standards ecosystem and worked alongside IEEE in internet inclusion initiatives [S90]. It also identifies the IETF and IEEE as important bodies in the broader standards landscape [S91] and [S97].
The knowledge base strongly supports this multidimensional framing. It states that meaningful connectivity challenges include infrastructure costs, affordability, adoption, digital skills, and local content, and that solutions require multistakeholder action rather than a single intervention [S75]. A separate source also emphasises that infrastructure decisions must be backed by empowered users and good policy frameworks [S26].
The knowledge base confirms the technical diversity of internet connectivity models. One source explicitly discusses Wi-Fi, mobile communication standards, submarine cables, and satellite connectivity as parts of the internet’s underlying infrastructure [S92]. Another describes a range of technical solutions, including support for community networks and use of spectrum to connect unconnected communities [S93].
The knowledge base adds supporting context by showing that alternative and non-commercial connectivity models often struggle within prevailing governance and infrastructure arrangements. For example, a source on submarine cable governance contrasts commercial operators with non-commercial actors and argues for models that preserve access for non-profit uses [S44]. Another source highlights the importance of tailored business and policy models for community networks and excluded communities [S54].
The knowledge base supports this claim. It describes community networks and mesh networks as useful and inspiring, especially for distant or developing areas, while also indicating that they face practical and regulatory constraints rather than serving as a universal solution [S32]. Another source presents community networks as locally grounded organisations that require supportive governance, business models, and capacity building to be sustainable [S54].
Redefining Digital Exclusion #Beyond Basic Connectivity
Sophie Maddens highlighted that 2.6 billion people remain unconnected to the internet, with persistent divides across rural/urban, income, gender, and a...Meaningful connectivity requires usability, reliability, security and affordability, not mere access, and standards help turn policy goals into interoperable technical solutions while avoiding vendor lock-in (Dorothy Stanley)
Arg. 1Dorothy Stanley argues that connectivity only matters if people can actually use it effectively, safely and affordably; simple access to a network is not enough. She presents technical standards as a practical foundation that converts high-level policy ambitions into interoperable systems and helps prevent dependence on a single vendor.
She explicitly says that a wireless, Wi-Fi or Ethernet connection alone is insufficient, and that connectivity must be usable, reliable, secure and affordable for participants . She ties this to real-world needs such as education, health care, business growth and participation in the digital economy . She then states that standards translate policy aspirations into implementable and interoperable technical solutions, provide common performance metrics, and enable systems from different vendors to work together, which is especially important to avoid vendor lock-in when connecting underserved communities .
on: Digital literacy, trust and local capacity building are essential complements to technical deployment.
on: What should be prioritised in defining meaningful connectivity for underserved communities: full-performance secure connectivity versus basic fit-for-purpose access
Many people remain unconnected because of infrastructure gaps, limited backhaul and power, and affordability constraints (Dorothy Stanley)
Arg. 2Dorothy Stanley argues that exclusion from connectivity is driven by practical deployment barriers, not just by a lack of interest or demand. She highlights infrastructure shortages and affordability problems as key reasons why many communities remain unconnected or underserved.
She says too many people remain unconnected or underserved today . She identifies infrastructure gaps, specifically backhaul and power availability, as limiting deployment, and adds that affordability constraints slow adoption .
on: Connectivity barriers are multidimensional and include infrastructure and affordability constraints, so access efforts must address more than coverage alone.
Security should be designed into networks from the very beginning rather than added later (Dorothy Stanley)
Arg. 3Dorothy Stanley argues that security must be built into connectivity planning from the outset. In her view, the right moment to think about protection is during initial network design, not after systems are already deployed.
When asked when to integrate security measures, she responds that security should be considered at the very beginning, specifically when the network is being designed .
on: Security and cyber resilience must be built into connectivity efforts from the outset, not treated as an afterthought.
on: Security emphasis in connecting the unconnected: strongest stress on up-to-date equipment versus strongest stress on user literacy and trust versus strongest stress on built-in standards-based protections
Newer equipment should be deployed because outdated routers and devices are less capable of resisting current threats (Dorothy Stanley)
Arg. 4Dorothy Stanley argues that connecting underserved communities should not rely on obsolete equipment, because old devices may function but are not secure against modern threats. She frames up-to-date hardware as part of maintaining a proper security posture.
She refers to studies showing that newer generations of home routers and similar equipment have stronger security capabilities than older generations . She warns that 20-year-old equipment may still work but cannot be expected to withstand current threats, and therefore recommends deploying new, up-to-date routers with firewalls and other modern protections .
on: Security emphasis in connecting the unconnected: strongest stress on up-to-date equipment versus strongest stress on user literacy and trust versus strongest stress on built-in standards-based protections
Open technical standards are foundational to connecting the unconnected because they link technical specifications to public policy goals and enable broad Internet participation (Dr. Carl Gahnberg)
Arg. 1Dr. Carl Gahnberg argues that open standards are essential because they bridge the gap between technical design and public policy aims such as bringing more people online. He presents standards as a core part of the open Internet model that allows varied technologies and networks to participate in a broader interoperable system.
He explains that the Internet Society’s mission remains rooted in open standards and in supporting the IETF, which develops much of the open Internet’s standards, while working with bodies such as IEEE . He says the key issue is connecting technical specifications to policy goals for bringing people online . He also notes that the Internet supports a broad range of connectivity technologies and business models because many different kinds of networks can become part of the broader Internet .
on: Meaningful connectivity requires more than basic access, and technical standards are an important enabling foundation for usable, interoperable connectivity.
Connectivity barriers fall into four interconnected areas: regulation, infrastructure, affordability, and digital literacy and trust (Dr. Carl Gahnberg)
Arg. 2Dr. Carl Gahnberg offers a framework for understanding why people remain offline, arguing that barriers should be seen as interconnected rather than isolated. He groups them into regulation, infrastructure, affordability, and digital literacy or trust, and suggests that meaningful solutions must account for how these factors depend on one another.
He says the barriers are interconnected and have dependencies across them rather than being clear-cut categories . He then explicitly lists four areas: regulatory barriers, infrastructure barriers, affordability, and digital literacy and empowerment .
on: Digital literacy, trust and local capacity building are essential complements to technical deployment.
on: What should be prioritised in defining meaningful connectivity for underserved communities: full-performance secure connectivity versus basic fit-for-purpose access
Regulatory systems often favour large traditional telecom operators and unintentionally block smaller or non-profit providers, including community networks (Dr. Carl Gahnberg)
Arg. 3Dr. Carl Gahnberg argues that many regulatory systems are still designed around large telecom operators and therefore fail to accommodate smaller or community-based providers. This can unintentionally exclude non-profit and local connectivity models through licensing and spectrum rules that were not designed with them in mind.
He says regulators often still assume connectivity is provided by large traditional telecom operators, which causes smaller providers to be overlooked . He gives examples of barriers such as licensing regimes, requirements for becoming an ISP, spectrum allocation and auction costs . He also points to community-centred connectivity and notes that in some countries non-profit networks cannot get operating licences because there is no suitable licensing model for them .
A concrete regulatory step is to permit licence-free or appropriately flexible spectrum use for Wi-Fi and community mesh networks (Dr. Carl Gahnberg)
Arg. 4Dr. Carl Gahnberg argues that one practical measure regulators can take is to ensure licence-free or flexible spectrum access for Wi-Fi and community networks. This would allow communities to deploy local mesh networks using open standards without being blocked by outdated spectrum and usage rules.
In response to what regulators should do first, he says a concrete example is to ensure there is licence-free spectrum for Wi-Fi and related connectivity models . He explains the difference between licensed and unlicensed spectrum and describes Wi-Fi as a short-range, ‘polite’ technology well suited to community mesh deployment . He then notes that in some places certain bands are not licence-free, or are licence-free only for private rather than public or cost-recovery use, which prevents small community NGOs from legally using Wi-Fi to provide connectivity .
on: Community-led, low-cost, standards-based connectivity models are valuable for underserved areas where large operators may not invest.
on: Primary pathway to scale connectivity: regulatory reform and community-enabling spectrum versus standards-led deployment and demonstration models
Local interconnection infrastructure such as Internet exchange points lowers costs and improves efficiency by keeping local traffic local (Dr. Carl Gahnberg)
Arg. 5Dr. Carl Gahnberg argues that connectivity depends not just on access networks but also on broader interconnection infrastructure. He highlights Internet exchange points as a cost-saving and efficiency-improving mechanism because they let local networks exchange traffic directly instead of routing it internationally.
He says infrastructure should be understood as an ecosystem that includes access networks, backhaul and interconnection between networks . He identifies Internet exchange points as neutral physical locations where operators can interconnect . As an example, he describes cases in which an email sent across town had to cross national borders and even route through Europe before returning to an African country because local interconnection was absent, showing how local exchange points reduce unnecessary cost and inefficiency .
Community-centred connectivity can fill gaps where large operators lack a viable business case, and can later demonstrate demand for more investment (Dr. Carl Gahnberg)
Arg. 6Dr. Carl Gahnberg argues that community-based models can provide an important first stage of access where commercial operators do not see a profitable case. He also suggests these models can create proof of demand that eventually attracts larger infrastructure investment.
He says the Internet Society advocates community-centred connectivity in which local communities build their own networks and connect them to the broader Internet . He later explains that Wi-Fi mesh networks may not be the end state for a community, but can serve as an entry point . He adds that once a community demonstrates internet use through such a network, larger operators may see a viable business case and decide to invest in more extensive infrastructure there .
on: Community-led, low-cost, standards-based connectivity models are valuable for underserved areas where large operators may not invest.
Safe participation online depends both on technical protections like encryption and authentication and on user capacity to recognise scams and navigate risks (Dr. Carl Gahnberg)
Arg. 7Dr. Carl Gahnberg argues that online safety requires both secure technologies and users who understand the environment they are entering. He links cyber resilience to digital literacy, trust and the ability to identify manipulation and fraud.
He says digital literacy includes not only practical skills but also trust and understanding, especially for people whose first online experiences may involve scams or harm . In answering the cyber resilience question, he points to cryptographic methods for authenticating websites and encryption for communications as important technical protections . He also stresses that local capacity building and training are needed so communities can engage safely online and build confidence in using the internet .
on: Digital literacy, trust and local capacity building are essential complements to technical deployment.
on: Security emphasis in connecting the unconnected: strongest stress on up-to-date equipment versus strongest stress on user literacy and trust versus strongest stress on built-in standards-based protections
Users need continuous digital literacy and critical judgement because technology alone cannot eliminate socially engineered threats (Dr. Carl Gahnberg)
Arg. 8Dr. Carl Gahnberg argues that even strong technical security will never be enough on its own, because many attacks target people rather than systems. He therefore emphasises ongoing user education and sceptical judgement as a necessary part of safe connectivity.
He says no system can ever be 100% secure and that this makes user capacity building essential . He explains that some attacks rely on social manipulation rather than technical weakness, noting that strong encryption cannot help if someone is tricked into handing over their keys . He concludes that users should continuously question whether something online is trustworthy rather than assuming that up-to-date technology alone guarantees safety .
on: Digital literacy, trust and local capacity building are essential complements to technical deployment.
on: Security emphasis in connecting the unconnected: strongest stress on up-to-date equipment versus strongest stress on user literacy and trust versus strongest stress on built-in standards-based protections
Standards are the key to scale and interoperability; proprietary fragmentation cannot deliver connectivity deployment at global scale (Purva Rajkotia)
Arg. 1Purva Rajkotia argues that standards matter not only because they define how technologies work, but because they enable technologies to be deployed widely and interoperate across contexts. He contrasts this with fragmented proprietary systems, which he says cannot achieve comparable global scale.
He says IEEE SA not only defines how technology works but also how it scales, and argues that technology is only useful if it is actually deployed rather than remaining on paper . He supports this with deployment figures for IEEE standards, citing 20 billion Wi-Fi 6/6E devices, around 7 billion Ethernet devices, 1.5 billion fixed wireless devices using 802.16, and close to 400 million time-sensitive networking devices . He then explicitly states that fragmented proprietary solutions will not achieve this kind of scale deployment and highlights the importance of consensus-driven standards .
on: Meaningful connectivity requires more than basic access, and technical standards are an important enabling foundation for usable, interoperable connectivity.
on: Primary pathway to scale connectivity: regulatory reform and community-enabling spectrum versus standards-led deployment and demonstration models
One-third of the world remains offline, showing the scale of exclusion despite connectivity being treated as a basic right (Purva Rajkotia)
Arg. 2Purva Rajkotia argues that the persistence of large-scale disconnection shows how severe digital exclusion remains. He frames this as especially troubling because connectivity is often treated as a fundamental human right, yet billions of those who would benefit most still lack access.
He says that 2.9 billion people, about one-third of the world’s population, are still without connectivity . He adds that these are often the people who would benefit the most from connectivity, underscoring the scale and injustice of the exclusion .
CR Bolo shows how to connect underserved communities by using existing local infrastructure, low-cost technologies, local language access and scalable community ownership (Purva Rajkotia)
Arg. 3Purva Rajkotia presents CR Bolo as a practical model for connecting underserved populations through community-based design rather than top-down infrastructure roll-out. He argues that the model works because it reuses available infrastructure, supports local language access, enables two-way communication and builds local ownership so the network can be maintained and replicated.
He says CR Bolo combines community-based networks with affordable digital technologies such as Wi-Fi to deliver information and services to people with limited or no internet access . He explains that the project first assesses each region and leverages existing local infrastructure rather than relying solely on large new deployments . He also says the model enables two-way communication, allows users to ask questions and access services in local languages, and seeks to train communities so they ultimately own, run and maintain the network themselves .
on: Digital literacy, trust and local capacity building are essential complements to technical deployment.
Connectivity projects in remote areas must be affordable, energy-efficient and adapted to places with sparse populations and even no electricity (Purva Rajkotia)
Arg. 4Purva Rajkotia argues that remote connectivity solutions must be designed around local realities, especially low population density, limited finances and weak or absent energy infrastructure. He suggests that solutions which ignore these conditions will fail in the places that most need connectivity.
He says the project in Odisha tried to use as much existing infrastructure as possible because meaningful connectivity is constrained by financial limitations . He notes that large operators often lack an economic incentive to deploy advanced mobile technologies in villages with only around 100 residents, because the return on investment is too low . He therefore argues for low-cost, community-led and replicable solutions, and later adds that some CR Bolo deployment areas do not even have electricity, making energy efficiency and adaptation to a greenfield environment essential .
on: Community-led, low-cost, standards-based connectivity models are valuable for underserved areas where large operators may not invest.
Standards-based technologies such as Wi-Fi provide built-in foundations for authentication, encryption and resilience, though not complete protection (Purva Rajkotia)
Arg. 5Purva Rajkotia argues that standards-based technologies improve cyber resilience because they come with established security features. At the same time, he recognises that these features are only a starting point and cannot guarantee total protection against every threat.
He says standards-based solutions should be deployed because technologies such as Wi-Fi already include security features including authentication, encryption and network resilience . He then cautions that this does not provide 100% reliability, but it does create a foundation on which additional protections can be built as new threats emerge .
on: Security and cyber resilience must be built into connectivity efforts from the outset, not treated as an afterthought.
on: Security emphasis in connecting the unconnected: strongest stress on up-to-date equipment versus strongest stress on user literacy and trust versus strongest stress on built-in standards-based protections
Technical standards should be seen as one implementation pathway within a broader toolkit for local connectivity, alongside other enabling measures (Karen Mulberry)
Arg. 1Karen Mulberry argues that standards are important, but they are only one part of what is needed to connect underserved communities. She places them within a wider toolkit of approaches that must work together to make local connectivity possible.
She says open standards should be viewed as an implementation pathway and only part of a broader toolkit needed to enable local connectivity . She explicitly links this to Carl’s point that many different aspects need to work together to make connectivity happen .
on: Digital literacy, trust and local capacity building are essential complements to technical deployment.
The discussion needs to focus on practical tools and approaches that can address the real connectivity landscape and its barriers (Karen Mulberry)
Arg. 2Karen Mulberry argues that the connectivity debate should remain grounded in the actual conditions communities face and in practical responses to those conditions. She frames the panel as an effort to identify useful tools, toolkits and approaches rather than abstract principles alone.
After Carl’s intervention, she says he has described the environment and landscape faced in trying to develop tools, toolkits and approaches to connect the unconnected . This framing shows her emphasis on practical responses to the existing barrier landscape .
on: Connectivity barriers are multidimensional and include infrastructure and affordability constraints, so access efforts must address more than coverage alone.
Regulators should think in terms of open standards as a practical pathway for implementation and enabling connectivity solutions (Karen Mulberry)
Arg. 3Karen Mulberry argues that regulators should approach standards not as abstract technical matters but as practical tools for enabling deployment. Her question to the panel frames regulation as a concrete starting point for turning standards into action.
She asks how a regulator should take a concrete step to enable connectivity and what they should do to get started . This question follows her earlier point that open standards are an implementation pathway within a broader toolkit , showing that she sees standards as something regulators can use practically.
Demonstration projects provide a roadmap for implementing standards in practice and linking connectivity delivery to development goals (Karen Mulberry)
Arg. 4Karen Mulberry argues that demonstration initiatives such as CR Bolo are useful because they show how standards can be applied in real deployment settings. She also links these projects to broader development aims, including infrastructure-related sustainable development goals.
She describes CR Bolo as demonstrating a pathway and the application of a standard . She says it provides a roadmap to implement connectivity and create an opportunity to show progress on a sustainable development goal related to infrastructure by 2030 .
on: Community-led, low-cost, standards-based connectivity models are valuable for underserved areas where large operators may not invest.
on: Primary pathway to scale connectivity: regulatory reform and community-enabling spectrum versus standards-led deployment and demonstration models
Connecting communities also creates new exposure to cybercrime, so cyber resilience must be addressed alongside connectivity expansion (Audience)
Arg. 1The audience member argues that extending connectivity also enlarges the attack surface for cybercrime and cyber threats. The point is that connectivity programmes should not treat access and cyber resilience as separate issues, because newly connected communities and institutions may become vulnerable immediately.
The audience member says that once communities are connected and their connectivity improves, this creates a new playing field for cybercrime and cyber threats .
on: Security and cyber resilience must be built into connectivity efforts from the outset, not treated as an afterthought.
The audience raised cybersecurity as a challenge and opportunity once new communities are connected, especially for local institutions such as health and finance (Audience)
Arg. 2The audience member frames cybersecurity not only as a risk but also as an area where technical standards might help improve resilience. The concern is especially focused on community institutions such as health and financial services, which may become exposed once connectivity expands.
The audience member asks Carl and Purva to identify one opportunity and one challenge that technical standards provide for improving cyber resilience in newly connected communities and local institutions, specifically naming health and financial services .
The audience also asked when security measures should be integrated so that protection does not become a barrier to connectivity itself (Audience)
Arg. 3The audience member asks at what stage security should be introduced in the connectivity process, acknowledging a perceived tension between protection and rapid expansion. The concern is to ensure that security-by-design supports inclusion rather than delaying or obstructing access.
The audience member asks at what moment in connecting the unconnected it becomes appropriate to start thinking about security measures, noting the clash between security and advancement without obstacles . The question also explicitly asks how to ensure that security does not keep people unconnected, even if protection must be part of a process .
on: Security and cyber resilience must be built into connectivity efforts from the outset, not treated as an afterthought.
Session Knowledge Graph
Speakers · Topics · Arguments · Relationships
All four speakers treat connectivity as more than mere technical access and present standards as a key part of making connectivity meaningful and deployable. Dorothy says connectivity must be usable, reliable, secure and affordable, and that standards translate policy aspirations into interoperable solutions while avoiding vendor lock-in . Carl says the role of technical standards is to connect technical specifications to policy goals for bringing people online and situates this within the open Internet model . Purva argues that standards define not only how technology works but how it scales, and contrasts this with fragmented proprietary approaches . Karen explicitly frames open standards as one implementation pathway within a broader toolkit for local connectivity .
Meaningful connectivity requires usability, reliability, security and affordability, not mere access, and standards help turn policy goals into interoperable technical solutions while avoiding vendor lock-in (Dorothy Stanley)
Open technical standards are foundational to connecting the unconnected because they link technical specifications to public policy goals and enable broad Internet participation (Dr. Carl Gahnberg)
Standards are the key to scale and interoperability; proprietary fragmentation cannot deliver connectivity deployment at global scale (Purva Rajkotia)
Technical standards should be seen as one implementation pathway within a broader toolkit for local connectivity, alongside other enabling measures (Karen Mulberry)
This aligns with established meaningful connectivity frameworks that define access in terms of daily use, appropriate devices, sufficient data, and adequate speed rather than mere nominal connection [S53][S58]. It is also consistent with broader standards policy framing that standards enable interoperability, usability, and common measurement, while serving as practical tools for implementation [S60][S59].
There is broad agreement that the reasons people remain unconnected are practical and interlinked rather than reducible to a single problem. Dorothy highlights infrastructure gaps, backhaul, power limitations and affordability constraints . Carl explicitly organises the barriers into regulation, infrastructure, affordability, and digital literacy and empowerment, stressing that they are interconnected . Purva likewise stresses cost constraints, sparse populations, limited infrastructure and even lack of electricity in remote areas, arguing that solutions must fit those realities . Karen endorses this practical framing by saying the panel is dealing with the actual landscape and tools needed to connect the unconnected .
Many people remain unconnected because of infrastructure gaps, limited backhaul and power, and affordability constraints (Dorothy Stanley)
Connectivity barriers fall into four interconnected areas: regulation, infrastructure, affordability, and digital literacy and trust (Dr. Carl Gahnberg)
Connectivity projects in remote areas must be affordable, energy-efficient and adapted to places with sparse populations and even no electricity (Purva Rajkotia)
The discussion needs to focus on practical tools and approaches that can address the real connectivity landscape and its barriers (Karen Mulberry)
This reflects policy analyses showing that digital inclusion depends not only on infrastructure but also on affordability, devices, skills, gender, language, and finance [S50]. It is reinforced by discussions on meaningful connectivity noting device affordability, uneven data quality, and the limits of headline coverage statistics for understanding real access [S52][S68].
Carl and Purva strongly converge on the value of community-oriented, affordable deployment models for places that are unattractive to larger commercial operators, and Karen reinforces this by framing CR Bolo as a practical roadmap. Carl advocates community-centred connectivity and explains that local Wi-Fi mesh networks can serve as an entry point where larger operators do not yet see a business case, while later demonstrating demand for further investment . He also argues for licence-free spectrum to enable such models . Purva presents CR Bolo as a low-cost, community-led, replicable model using existing infrastructure, unlicensed spectrum, local language access and community ownership, specifically because remote villages often lack the commercial scale to attract large operators . Karen describes CR Bolo as demonstrating a pathway and a roadmap for implementation .
Community-centred connectivity can fill gaps where large operators lack a viable business case, and can later demonstrate demand for more investment (Dr. Carl Gahnberg)
A concrete regulatory step is to permit licence-free or appropriately flexible spectrum use for Wi-Fi and community mesh networks (Dr. Carl Gahnberg)
CR Bolo shows how to connect underserved communities by using existing local infrastructure, low-cost technologies, local language access and scalable community ownership (Purva Rajkotia)
Connectivity projects in remote areas must be affordable, energy-efficient and adapted to places with sparse populations and even no electricity (Purva Rajkotia)
Demonstration projects provide a roadmap for implementing standards in practice and linking connectivity delivery to development goals (Karen Mulberry)
This aligns with policy and practice discussions supporting community networks through enabling regulation, lower-cost spectrum access, and universal service support, especially where conventional market incentives are weak [S51][S55]. Historical and practical context also shows community-based and mesh approaches have long been considered viable last-mile alternatives in underserved areas [S57], while recent IGF discussions emphasise their empowerment and sustainability value when paired with capacity building [S48][S67].
The discussion shows clear agreement that cyber resilience must accompany connectivity expansion from the beginning. The audience raises the concern that connecting communities creates a new playing field for cybercrime and asks when security should be introduced . Dorothy answers that security should be considered at the very beginning when the network is designed . Carl agrees directly, saying 'at the beginning, absolutely', and adds that no solution will be 100% secure, which makes user awareness essential . Purva similarly says standards-based technologies such as Wi-Fi already include authentication, encryption and resilience features, providing a foundation even if not complete protection .
Security should be designed into networks from the very beginning rather than added later (Dorothy Stanley)
Safe participation online depends both on technical protections like encryption and authentication and on user capacity to recognise scams and navigate risks (Dr. Carl Gahnberg)
Users need continuous digital literacy and critical judgement because technology alone cannot eliminate socially engineered threats (Dr. Carl Gahnberg)
Standards-based technologies such as Wi-Fi provide built-in foundations for authentication, encryption and resilience, though not complete protection (Purva Rajkotia)
Connecting communities also creates new exposure to cybercrime, so cyber resilience must be addressed alongside connectivity expansion (Audience)
The audience also asked when security measures should be integrated so that protection does not become a barrier to connectivity itself (Audience)
This is strongly supported by cybersecurity policy framing that preparedness, incident response capacity, cyber hygiene, and secure regulatory ecosystems must accompany connectivity expansion from the beginning [S64]. It also aligns with broader arguments for secure-by-design products and baseline security requirements shaped by governments and standards rather than postponed until after deployment [S70].
The speakers agree that technical standards and infrastructure alone are insufficient without human capability, trust and education. Dorothy says standards are not the complete answer and must be paired with education, deployment, product development, skills development and infrastructure build-outs . Carl makes digital literacy and empowerment one of the four major barrier areas and explains that trust, safe navigation and capacity building are necessary for users to make use of connectivity . Purva similarly stresses digital inclusion, training, local language access and community ownership so that local people run and maintain the network themselves . Karen also frames standards as only one part of a broader toolkit .
Meaningful connectivity requires usability, reliability, security and affordability, not mere access, and standards help turn policy goals into interoperable technical solutions while avoiding vendor lock-in (Dorothy Stanley)
Connectivity barriers fall into four interconnected areas: regulation, infrastructure, affordability, and digital literacy and trust (Dr. Carl Gahnberg)
Safe participation online depends both on technical protections like encryption and authentication and on user capacity to recognise scams and navigate risks (Dr. Carl Gahnberg)
Users need continuous digital literacy and critical judgement because technology alone cannot eliminate socially engineered threats (Dr. Carl Gahnberg)
CR Bolo shows how to connect underserved communities by using existing local infrastructure, low-cost technologies, local language access and scalable community ownership (Purva Rajkotia)
Technical standards should be seen as one implementation pathway within a broader toolkit for local connectivity, alongside other enabling measures (Karen Mulberry)
This matches established digital inclusion policy that skills and capacity building are as important as infrastructure, and that digital literacy must include safe, critical, and responsible use rather than only technical competence [S47][S50]. It is further reinforced by community connectivity discussions emphasising contextualised training, local maintenance capacity, and co-designed support programmes [S48][S49].
These three speakers share a strong pro-standards position. Dorothy emphasises interoperability, implementability and avoidance of vendor lock-in . Carl presents open standards as the bridge between technical design and public policy goals for connectivity . Purva reinforces this by arguing that standards are what make technology scalable in practice and that proprietary fragmentation cannot achieve comparable deployment at scale . Carl and Purva both support practical, low-cost, community-based models tailored to underserved localities. Carl advocates community-centred networks and Wi-Fi mesh approaches, especially where conventional operators are absent, and sees them as stepping stones to later investment . Purva presents CR Bolo in nearly the same spirit: it leverages existing infrastructure, low-cost technologies, unlicensed spectrum, local language access and community ownership because sparse and poor regions do not attract large operators . All three converge on a layered view of cybersecurity. Carl highlights encryption, authentication and user training, and warns that social engineering means technology alone is never enough . Purva says standards-based technologies already include security features such as authentication and encryption, while acknowledging they are not complete protection . Dorothy complements this by insisting that security begin at network design and that modern, up-to-date equipment be used rather than obsolete devices . Karen, Carl and Purva all present connectivity as a systems problem requiring multiple tools. Karen explicitly says standards are only part of a broader toolkit . Carl provides the conceptual structure for that toolkit through his four interconnected barrier areas . Purva supplies a concrete example of a multi-part response that combines technology, affordability, local language access, training and community ownership .
Given that the workshop was primarily about standards and connecting the unconnected, it is notable that all sides quickly converged on early security integration rather than treating cybersecurity as a later optimisation. The audience framed the tension between security and expansion . Dorothy answered unequivocally that security starts at the beginning of network design . Carl immediately agreed and expanded the point to include user capacity and realistic expectations about imperfect security . Purva reinforced the consensus by pointing to built-in security foundations in standards-based technologies .
An unexpected point of agreement is that even in a session centred on technical standards, the speakers repeatedly limited claims about what standards can do by themselves. Dorothy says standards are foundational but not the complete answer and must be paired with education, deployment and skills development . Carl stresses interconnected barriers beyond standards, including regulation, affordability and literacy . Purva's practical model relies not only on standards but also on local infrastructure assessment, language, ownership and training . Karen summarises this shared stance by calling open standards only one implementation pathway within a broader toolkit .
Rather than insisting that only full-scale commercial infrastructure counts as proper connectivity, the speakers accepted community mesh networks and models like CR Bolo as meaningful first steps. Carl says such models may not be the end state but are helpful entry points that can later attract bigger operators . Purva presents CR Bolo precisely as a scalable, replicable model for remote areas with little commercial appeal . Karen validates this practical approach by describing it as a roadmap for implementation and development progress .
The speakers showed strong agreement on the central proposition that meaningful connectivity is not just about nominal access, but about usable, affordable, secure and scalable connectivity supported by open standards, enabling regulation, suitable infrastructure, affordability measures and local capacity building .
The speakers share the goal of expanding connectivity, but they emphasise different primary levers. Carl argues that regulators should first remove barriers by ensuring licence-free or flexible spectrum and by adapting legacy rules so community networks can legally operate . Purva places the main emphasis on standards and interoperability as the core scaling mechanism, arguing that technology matters because it scales through standards and that proprietary fragmentation cannot reach comparable deployment levels . Karen frames demonstration projects such as CR Bolo as the practical roadmap for implementation, suggesting that pilots show how standards can be translated into delivery and SDG progress .
A concrete regulatory step is to permit licence-free or appropriately flexible spectrum use for Wi-Fi and community mesh networks (Dr. Carl Gahnberg)
Standards are the key to scale and interoperability; proprietary fragmentation cannot deliver connectivity deployment at global scale (Purva Rajkotia)
Demonstration projects provide a roadmap for implementing standards in practice and linking connectivity delivery to development goals (Karen Mulberry)
This disagreement maps onto real policy debates between stronger emphasis on enabling regulation and spectrum reform for community initiatives [S51][S67] and emphasis on standards as key implementation tools and foundations for interoperability and scaling [S59][S60]. The external record suggests both pathways have institutional support, making this a substantive strategic divergence rather than a contradiction of settled policy.
Dorothy defines meaningful connectivity in fairly robust terms, insisting that connectivity must be usable, reliable, secure and affordable rather than just technically available . Carl agrees that access alone is insufficient, but he introduces a more incremental and demand-side approach for underserved communities, arguing that some users may initially need only basic services such as email rather than bandwidth-heavy uses, and that solutions should be shaped by community needs and affordability rather than an implicit high-performance benchmark . This creates a mild tension over whether meaningful connectivity should begin from a fuller quality standard or from a lower but practical entry point.
Meaningful connectivity requires usability, reliability, security and affordability, not mere access, and standards help turn policy goals into interoperable technical solutions while avoiding vendor lock-in (Dorothy Stanley)
Connectivity barriers fall into four interconnected areas: regulation, infrastructure, affordability, and digital literacy and trust (Dr. Carl Gahnberg)
This reflects an policy debate around how ambitious meaningful connectivity standards should be. Some frameworks advocate higher thresholds such as daily use, smartphones, sufficient data, and 4G-speed connectivity [S53][S54], while other discussions recognise that for many rural communities broadband-grade access may not be immediately feasible, raising the legitimacy of more incremental or fit-for-purpose approaches [S68].
All three support secure connectivity, but they differ in what they foreground. Dorothy argues security must be built in from the beginning and strongly warns against deploying old equipment, saying underserved communities should receive new, up-to-date routers and protections rather than cast-offs . Carl agrees security starts at the beginning, but stresses that no system is ever fully secure and that user training, trust and continuous sceptical judgement are indispensable because many threats are social rather than purely technical . Purva focuses more on the security foundations already embedded in standards-based technologies such as Wi-Fi, including authentication, encryption and resilience, while acknowledging these are not sufficient for complete protection . The difference is not over the goal, but over the main practical emphasis for cyber resilience.
Security should be designed into networks from the very beginning rather than added later (Dorothy Stanley)
Newer equipment should be deployed because outdated routers and devices are less capable of resisting current threats (Dorothy Stanley)
Safe participation online depends both on technical protections like encryption and authentication and on user capacity to recognise scams and navigate risks (Dr. Carl Gahnberg)
Users need continuous digital literacy and critical judgement because technology alone cannot eliminate socially engineered threats (Dr. Carl Gahnberg)
Standards-based technologies such as Wi-Fi provide built-in foundations for authentication, encryption and resilience, though not complete protection (Purva Rajkotia)
This divergence is enriched by external sources showing three distinct but recognised security framings: investment in secure technologies and operational preparedness [S64], user-facing digital literacy and trust as part of safe online engagement [S47][S50], and baseline protections through standards, certification, and secure-by-design requirements [S70]. These are complementary in policy terms, but institutions and experts often prioritise them differently.
The discussion contained little direct conflict and no sharp opposition. Most differences were matters of emphasis: whether standards, regulation, demonstration projects, community ownership, hardware modernisation, or user literacy should be treated as the main lever for connecting the unconnected securely and at scale .
All four speakers agree that standards are important for connectivity. Dorothy calls them foundational but not sufficient on their own, saying they must be paired with education, deployment, product development, skills and infrastructure build-outs . Carl likewise treats standards as essential but embedded in a wider system of regulation, infrastructure, affordability and literacy . Purva places more weight on standards themselves as the unlock for scale and interoperability . Karen explicitly positions standards as one pathway within a broader toolkit . They therefore agree on the goal and importance of standards, but differ on how central standards are relative to other interventions.
Meaningful connectivity requires usability, reliability, security and affordability, not mere access, and standards help turn policy goals into interoperable technical solutions while avoiding vendor lock-in (Dorothy Stanley) Open technical standards are foundational to connecting the unconnected because they link technical specifications to public policy goals and enable broad Internet participation (Dr. Carl Gahnberg) Standards are the key to scale and interoperability; proprietary fragmentation cannot deliver connectivity deployment at global scale (Purva Rajkotia) Technical standards should be seen as one implementation pathway within a broader toolkit for local connectivity, alongside other enabling measures (Karen Mulberry)
These speakers agree that underserved areas need practical, localised models where large operators may not invest. Carl highlights community-centred connectivity and argues that regulation should accommodate smaller and non-profit providers . He also says community networks can serve as an entry point and prove demand for later commercial investment . Purva presents CR Bolo as exactly such a low-cost, community-led, replicable model built around local conditions, sparse populations and weak infrastructure . Karen endorses this by describing CR Bolo as a roadmap for implementation . The difference is mainly in method: Carl foregrounds regulatory opening and spectrum flexibility, whereas Purva foregrounds project design and standards-based implementation.
Regulatory systems often favour large traditional telecom operators and unintentionally block smaller or non-profit providers, including community networks (Dr. Carl Gahnberg) Community-centred connectivity can fill gaps where large operators lack a viable business case, and can later demonstrate demand for more investment (Dr. Carl Gahnberg) CR Bolo shows how to connect underserved communities by using existing local infrastructure, low-cost technologies, local language access and scalable community ownership (Purva Rajkotia) Demonstration projects provide a roadmap for implementing standards in practice and linking connectivity delivery to development goals (Karen Mulberry)
There is broad agreement that expanding connectivity creates cyber risks and that security must be addressed early rather than postponed. The audience explicitly raises cybercrime exposure and asks when security should be integrated . Dorothy answers that security should be considered at the very beginning of network design . Carl agrees and adds that technology alone is insufficient because users must also be trained to recognise manipulation and scams . Purva agrees that standards-based technologies provide an important baseline of authentication, encryption and resilience, while not guaranteeing total security . The shared goal is clear, but the route differs between hardware and design choices, standards-based protections, and user capacity building.
Security should be designed into networks from the very beginning rather than added later (Dorothy Stanley) Newer equipment should be deployed because outdated routers and devices are less capable of resisting current threats (Dorothy Stanley) Safe participation online depends both on technical protections like encryption and authentication and on user capacity to recognise scams and navigate risks (Dr. Carl Gahnberg) Users need continuous digital literacy and critical judgement because technology alone cannot eliminate socially engineered threats (Dr. Carl Gahnberg) Standards-based technologies such as Wi-Fi provide built-in foundations for authentication, encryption and resilience, though not complete protection (Purva Rajkotia) Connecting communities also creates new exposure to cybercrime, so cyber resilience must be addressed alongside connectivity expansion (Audience) The audience also asked when security measures should be integrated so that protection does not become a barrier to connectivity itself (Audience)
- Meaningful connectivity was defined as more than basic access; it must be usable, reliable, secure, affordable and relevant to users' needs.
- Technical standards were presented as foundational enablers of meaningful connectivity because they translate policy goals into interoperable technical solutions, provide common performance expectations and help avoid vendor lock-in.
- Standards alone are not sufficient; they must be combined with education, deployment support, product development, skills development and infrastructure investment.
- The discussion identified four interconnected barriers to connectivity: regulation, infrastructure, affordability, and digital literacy and trust.
- Regulatory frameworks often favour large traditional telecom operators and can unintentionally exclude smaller, non-profit or community-based providers.
- A concrete regulatory enabler discussed was licence-free or more flexible spectrum access, especially for Wi-Fi and community mesh networks.
- Infrastructure for backhaul, power and local interconnection remains a major constraint; Internet exchange points were highlighted as important for lowering costs and keeping local traffic local.
- Affordability was treated as a necessary condition for meaningful connectivity, with participants stressing that solutions should reflect actual local demand rather than only high-bandwidth use cases.
- Community-led connectivity models were presented as a practical way to reach remote or low-income areas where large operators do not see an immediate business case.
- Purva Rajkotia's CR Bolo project was used as an example of a scalable, low-cost, standards-based and community-centred model using existing infrastructure, unlicensed spectrum, local-language services and both online and offline operation.
- Demonstration projects were described as important for showing how standards can be applied in practice and for proving demand that may later attract larger commercial investment.
- Cybersecurity and resilience were treated as essential parts of connectivity expansion, not optional add-ons.
- Security should be built into network design from the outset, and standards-based technologies such as Wi-Fi can provide built-in foundations for authentication, encryption and resilience.
- Digital literacy and trust were emphasised as equally important to technical security, because users must be able to recognise scams, assess risks and engage online safely.
- Participants stressed that outdated equipment should not be deployed in underserved communities because newer equipment is better able to meet current security threats.
“Dorothy Stanley argued that 'meaningful connectivity' is not merely having a wireless, Wi-Fi or Ethernet connection; it must be usable, reliable, secure, affordable and fit for the people using it, because students, patients, entrepreneurs and communities depend on it for real social and economic participation.”
“Carl Gahnberg proposed a four-part framework for understanding barriers to connectivity: regulatory barriers, infrastructure barriers, affordability, and digital literacy and empowerment, while stressing that these are interconnected rather than separate silos.”
“Carl Gahnberg observed that regulation often assumes connectivity should be provided only by large, traditional telecom operators, which can unintentionally exclude smaller providers and community-centred networks through licensing rules and spectrum policy.”
“Carl Gahnberg gave the example that, without local interconnection, an email sent from one part of a town to another might travel across national borders and even to Europe before returning to another network in the same country, illustrating the importance of Internet exchange points.”
“Carl Gahnberg warned that meaningful connectivity should not be defined only around bandwidth-heavy applications such as a 'Netflix experience'; communities may need more basic but still meaningful access for email and essential services.”
“Purva Rajkotia stressed that '2.9 billion people' remain offline and that interoperability is 'the scaling unlock', arguing that technology matters only if it is deployed and usable, not if it remains on paper.”
“Purva Rajkotia argued that fragmented proprietary solutions will not achieve the same scale as consensus-based standards, citing the billions of devices deployed globally using IEEE Wi-Fi, Ethernet, fixed wireless and TSN standards.”
“Purva Rajkotia described CR Bolo as a low-cost, community-led model that reuses existing infrastructure, works in online and offline modes, uses local languages, and is designed for places that may not even have electricity.”
“In response to what regulators should do first, Carl Gahnberg argued for ensuring licence-free spectrum for Wi-Fi and similar models, explaining that legacy rules often prevent communities from legally using unlicensed spectrum to provide public connectivity even when the technology is well suited to the task.”
“An audience member asked whether connecting the unconnected also creates a new playing field for cybercrime and cyberthreats, and asked for one opportunity and one challenge that technical standards provide for improving cyber resilience in those communities.”
“Carl Gahnberg responded that security is not only about technical tools but also about digital literacy, trust and the ability of users to understand the online environment; standards such as encryption and cryptographic validation matter, but safe participation also depends on capacity building.”
“Dorothy Stanley added that underserved communities should not be treated as a dumping ground for '20-year-old castoffs'; older equipment may still function, but it cannot be expected to withstand modern threats, so new deployments must use up-to-date routers and protections.”
“When asked when security should be considered, Dorothy Stanley replied that it should be built in 'at the very beginning' of network design.”
What concrete first steps should regulators take to enable connectivity, particularly through licensing reform and licence-free spectrum for community and Wi‑Fi networks?
This is important because regulation can either enable or block local and community-led connectivity models. The discussion highlighted spectrum access, licensing models for non-profits, and outdated legacy rules as practical barriers that need further policy attention.
How can licence-free and shared spectrum frameworks, including 5 GHz and 6 GHz bands, be structured to support community connectivity without creating unnecessary restrictions?
This matters because access to suitable spectrum is a foundational enabler of affordable wireless deployment. Carl pointed to uneven treatment of bands across countries and restrictions on public or cost-recovery use as unresolved issues requiring further examination.
How can open technical standards be translated into practical implementation pathways and toolkits for connecting the unconnected?
This is important because standards alone are not sufficient; they must be paired with deployment models, policy, education, and product development. The panel repeatedly framed standards as only one part of a broader toolkit, suggesting a need for more work on implementation guidance.
Which technical standards are most useful in CR Bolo and similar community-led connectivity deployments, and how should they be combined in practice?
This is important because real-world projects need clear technical building blocks. Karen explicitly asked this, and Purva suggested Wi‑Fi and other affordable technologies but did not provide a fully exhaustive standards roadmap, leaving scope for further exploration.
How can community-led connectivity models such as CR Bolo be replicated and scaled across different national and local contexts?
This is important because successful pilots do not automatically scale. Purva emphasised replicable, interoperable community models, and Carl noted that early-stage community networks can evolve and demonstrate demand for later operator investment.
How can connectivity solutions be designed for areas with little or no electricity or technical infrastructure?
This is important because some underserved regions lack even the basic power needed to run networking equipment. Purva explicitly raised this as a design challenge, indicating a need for further research into energy-efficient and infrastructure-light deployment models.
How should offline-capable and low-bandwidth service models be developed to support meaningful connectivity where continuous Internet access is not feasible?
This matters because not all communities initially need or can sustain always-on, high-bandwidth connectivity. Both speakers suggested that lighter, offline or basic-service models may be more realistic entry points and deserve further study.
How can local language support, including local language models and machine learning, improve usability, reduce costs, and expand access in underserved communities?
This is important because connectivity is only meaningful if people can use services in languages they understand. Purva identified local language delivery and the emerging use of LLMs as a key area for making solutions more usable and scalable.
How can digital literacy, trust, and user confidence be built so that newly connected communities can engage safely and effectively online?
This is important because affordability and access do not guarantee adoption or safe use. Carl stressed trust and safe navigation of the online environment, while Purva highlighted training communities to own and maintain networks.
What one major opportunity and one major challenge do technical standards present for improving cyber resilience in newly connected communities and local institutions such as health and financial services?
This is important because expanding connectivity also expands exposure to cybercrime and cyber threats. The audience member explicitly framed this as a follow-up issue affecting both individuals and critical local services.
At what stage in the process of connecting the unconnected should security measures be introduced, and how can security-by-design be balanced with rapid access and inclusion?
This is important because poorly timed or overly burdensome security requirements could either weaken protection or slow deployment. The audience explicitly asked this, and the responses stressed beginning at the design stage while also recognising the limits of technology-only approaches.
What new thinking or new standards approaches are needed to protect community connectivity networks from evolving cyber threats?
This is important because Dorothy explicitly suggested there may be room for new thinking in how these networks are protected. As threats evolve, existing approaches may not be sufficient for newly connected or resource-constrained environments.
How should secure equipment choices and lifecycle management be handled in underserved deployments so that communities are not left with outdated and vulnerable hardware?
This is important because Dorothy warned against deploying old cast-off equipment in newly connected communities. Further work is needed on minimum security baselines, procurement guidance, and refresh strategies for resilient deployment.
How can local Internet exchange points and interconnection strategies be expanded to reduce costs and improve performance in underserved regions?
This is important because Carl highlighted local interconnection as a major but often overlooked cost-reduction mechanism. More research is needed into how IXPs can be established and sustained in developing and remote contexts.
How can community connectivity projects be used to demonstrate demand and create a business case for later investment by larger operators?
This is important because long-term sustainability may depend on showing that underserved communities represent viable markets. Carl suggested that early community networks can act as proof points, which merits further study as a scaling pathway.
