Beyond universality: the meaningful connectivity imperative | IGF 2023
Event report
Speakers:
- Agne Vaiciukeviciute, Deputy minister of Transport and Communications of Lithuania
- Peter Mariën, Intergovernmental Organization, Intergovernmental Organization
- Anir Chowdhury, Government, Asia-Pacific Group
- Martin Schaaper, ITU
- Alexandre Barbosa, Civil Society, Latin American and Caribbean Group (GRULAC)
Moderators:
- Deniz Susar, Intergovernmental Organization, Intergovernmental Organization
Table of contents
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Knowledge Graph of Debate
Session report
Martin Shepherd
The International Telecommunication Union (ITU) and the Office of the United Nations Secretary General's Envoy on Technology have collaborated to establish targets for achieving universal and meaningful connectivity. To promote and measure the progress towards this goal, the ITU, along with the European Commission, has launched a project. The project has three key work streams: advocacy, measurement and capacity building, and research. These work streams aim to bring the concept of universal and meaningful connectivity to policymakers, collect and disseminate data, and track progress. This initiative acknowledges the need for everyone to have safe, satisfying, enriching, and productive online experiences at an affordable cost.
Accurate data tracking is regarded as crucial in order to make informed decisions related to universal and meaningful connectivity. The ITU's Telecommunication Development Bureau plays a vital role in maintaining an online dashboard to track progress. This data-driven approach helps policymakers and stakeholders understand the areas that require attention and improvement. Furthermore, enhancing the statistical capacity of countries is essential to effectively measure the concept of universal and meaningful connectivity. The ITU, through its Data Analytics Division, is involved in collecting and disseminating data to support this effort.
The ITU indicators play a significant role in this project. These indicators are not limited to technical aspects but also encompass the number of internet users, their online activities, their perceptions of the connections, and their skill sets. This quantitative approach provides comprehensive insights into the supply and demand side indicators of universal and meaningful connectivity. In addition to the ITU's quantitative indicators, UNESCO takes a qualitative approach, including many qualitative indicators in their data collection. This combination ensures a holistic assessment of universal and meaningful connectivity, enabling individual country assessments.
While the efforts of ITU and UNESCO in data collection are complementary, they are not perfectly coordinated. Nevertheless, both organizations share a common objective and are members of the Partnership on Measuring IST for Development. This cooperative approach facilitates the exchange of information and promotes a collaborative environment for advancing the measurement of universal and meaningful connectivity.
One area that presents a challenge is the lack of good quality data on how communities use the internet. The ITU has yet to collect comprehensive data that accurately reflects the usage patterns and needs of different communities. This knowledge gap hinders the formulation of targeted policies and interventions to ensure equitable access and usage of the internet.
ITU's focus on connectivity also means acknowledging the need to address safety, affordability, and the quality of internet services. The concept of meaningful connectivity extends beyond mere access; it encompasses the quality of the connection and affordable data plans. However, assessing the value of what people do on the internet remains a complex task, and the ITU intentionally maintains its focus on connectivity rather than evaluating specific services.
The organization led by Martin Shepherd takes a human-centred approach to internet usage. They emphasize the importance of considering the needs and experiences of individuals and communities, rather than solely focusing on businesses. Additionally, they are exploring alternative sources of data to enhance understanding and measurement.
While progress continues to be made, there are areas that require improvement. Martin Shepherd's organization acknowledges the lack of good indicators for safety and security, as well as speed, and recognizes that the realities of rural regions may not be fully reflected in the data collected. However, the commitment to continuing the ITU project and the belief in its importance remain strong.
In conclusion, the ITU, in collaboration with various stakeholders, is working towards achieving universal and meaningful connectivity. This ambitious goal involves promoting and measuring connectivity, ensuring accurate data tracking, enhancing statistical capacity, and adopting a human-centred approach to internet usage. While challenges and areas for improvement exist, the commitment to this project and belief in its significance remain unwavering. By addressing these issues and leveraging partnerships, the goal of universal and meaningful connectivity can be realized, ensuring that everyone can benefit from safe, satisfying, and enriching online experiences at an affordable cost.
Anir Chowdhury
The analysis examines the state of internet usage and connectivity in Bangladesh, shedding light on both positive advancements and areas that require improvement. One significant point of progress is the increase in internet access and broadband connectivity across the country. It is noted that different cell phone providers have successfully covered 98% of the nation with 4G network, marking a considerable achievement. Moreover, 3,800 rural locations have been connected with fibre through collaboration with the private sector, while a service obligation fund has facilitated the connection of over 700 hard-to-reach locations, such as islands or hilly areas. Additionally, a new project was initiated recently with the aim of connecting around 110,000 institutions with fibre, further enhancing connectivity.
However, concerns are raised regarding the affordability and availability of devices, which still pose barriers to internet access for many individuals. Although the regulator has managed to maintain affordable internet pricing, the penetration rate of smartphones in the country is only 52%. This indicates that a significant portion of the population still lacks access to devices that can utilise internet connectivity. Despite the progress made in extending 4G network coverage, it is highlighted that only approximately half of the available network is being utilised, further underscoring the hindrances posed by device accessibility and affordability.
Another noteworthy point discussed in the analysis pertains to advancements in AI and large language models, which have the potential to redefine digital skills and literacy. Large language models in AI could compel people to adapt and acquire new digital literacy skills, while the inclusion of native languages in these models could simplify digital interaction for individuals with low literacy levels. This demonstrates the transformative role that AI and language models can play in shaping digital skills and accessibility.
Furthermore, there is a recognition of the need to design content and services that cater to specific groups in order to bridge the digital divide and reduce inequalities. The analysis highlights that services have not been tailored for the ultra-poor, persons with disabilities, women, or Cottage Micro Small and Medium Enterprises (CMSMEs). To address this issue, attention and effort must be devoted to designing services in a meaningful manner for these specific groups.
It is worth noting that policies and technologies are being implemented to improve connectivity and digital literacy in Bangladesh. Efforts are being made to address policy matters and deploy skills and technology for development. The importance of universal and meaningful connectivity is emphasised, particularly in relation to skills development and service design. Furthermore, an equality index is being worked on, indicating a focus on promoting gender equality and the inclusion of marginalised groups.
Looking towards the future, strategic insight is highlighted as a crucial aspect. The analysis mentions the prediction of humans, devices, and robots exchanging data, and stresses the importance of adequately preparing for the needs of the next five to ten years. This emphasises the need to future-proof connectivity and explore innovative approaches for data exchange.
In conclusion, the analysis provides a comprehensive overview of the internet usage and connectivity landscape in Bangladesh. It highlights the positive developments in increasing internet access and broadband connectivity, as well as the advancements in AI and large language models. However, concerns remain regarding device affordability and availability, the need for inclusivity in content and services, and the existence of a digital divide. Policy implementations and technological advancements aim to address these issues, with an emphasis on universal and meaningful connectivity. The analysis also acknowledges the importance of gender equality and strategic foresight for future-proofing connectivity. Overall, it appreciates the insightful discussion and the attention given to the various pertinent issues.
Cosmas Zavazava [Video 1]
During the analysis, the speakers emphasized the importance of enhancing internet connectivity and accessibility for those who are still offline. They highlighted that approximately 2.6 billion people are currently without internet access worldwide. The aim is to improve the internet experience for those who are already connected and make it accessible to those who are offline.
The speakers argued that this goal can be achieved through partnerships and collaborations. They mentioned a recent partnership between ITU and the European Union, which aims to adopt holistic approaches to enhance the statistical capacity of countries. This collaboration demonstrates the willingness to work together for enhancing internet connectivity.
Moreover, the discussion focused on the importance of universal and sustainable digital transformation. The speakers emphasized the need for initiatives, research, and technical assistance to enable this transformation. By implementing these measures, they believe that the benefits of digital technology can be harnessed in a way that ensures inclusivity and sustainability.
The analysis provided a positive sentiment towards efforts to enhance internet connectivity. The speakers recognized the challenges involved in reaching the vast number of people who currently lack internet access. However, they expressed optimism that through strategic partnerships, collaborations, and focused initiatives, progress can be made in bridging the digital divide.
In conclusion, the analysis underscored the significance of enhancing internet connectivity and accessibility for those who are offline. It emphasized the importance of partnerships and collaborations in achieving this goal, highlighting the recent partnership between ITU and the European Union. Additionally, the analysis highlighted the focus on universal and sustainable digital transformation through the implementation of various initiatives, research, and technical assistance.
Audience
The discussion centered around the concept of meaningful connectivity and highlighted the various aspects that need to be considered to ensure its effectiveness. One key point raised was that internet access is not limited to merely establishing a connection but should also take into account the availability of services and content in local languages. This emphasises the importance of tailoring internet offerings to meet the specific needs and preferences of local communities.
Furthermore, concerns were expressed regarding the adequacy of existing indicators used to measure meaningful connectivity. It was argued that these indicators may not fully capture the complexity and granularity of the issue, and that there is a need for more nuanced data measurements to identify and address disparities within countries. The quality and accuracy of the data used in measuring meaningful connectivity were also called into question, emphasizing the importance of improving the overall quality of the data used in such measurements. There is a need for more granularity in data measurements to fully understand and address the inequalities that exist.
In addition, the discussion highlighted the importance of adopting a human-centered approach in defining meaningful connectivity. This involves considering the needs and perspectives of communities and ensuring that the benefits of connectivity are equitable and accessible to all. Policy-making should be informed by a community-centric viewpoint to better understand what aspects of connectivity are meaningful and desired by different communities.
The session also addressed the issue of limited device availability, particularly in rural areas, which hinders the full utilization of network services. Strategies to address the affordability and accessibility of devices were emphasized to ensure that connectivity reaches its full potential.
In conclusion, the discussion underscored the need to go beyond simplistic measures of connectivity and focus on meaningful and inclusive approaches. It emphasized the importance of considering local languages, addressing disparities, improving data quality, and adopting a human-centered perspective. The session highlighted the importance of ensuring that connectivity is accessible to all, regardless of their geographic location or socioeconomic status. Overall, there is a need for comprehensive strategies to ensure meaningful connectivity for all.
Alexandre Barbosa
In Brazil, there is a pressing need to address inequalities in connectivity at various levels. Firstly, there is a need to understand and tackle inequalities in terms of infrastructure, usage, and proficiency. The quality of connectivity in terms of high speed and advanced devices is crucial. However, barriers to digital usage, such as education level, socioeconomic income, age, and gender, have resulted in unequal access and usage. Proficient usage of the internet also leads to tangible outcomes such as content creation and the promotion of well-being.
Low-income households in Brazil still face limited internet access, with only 62% of such households having internet access compared to 98% of high-income households. Moreover, rural areas in Brazil also have a lower proportion of internet access compared to urban areas. This creates a significant digital divide, both geographically and socioeconomically. The South and Southeast regions of Brazil, which are wealthier, have higher proportions of fixed broadband households, while connectivity in the Amazon forest region and Northeast is mostly covered by radio or satellite. These disparities highlight the need to bridge the gap and ensure equal connectivity for all.
Despite these challenges, Brazil has embraced the concept of meaningful and universal connectivity. The country has experienced significant growth in internet usage over recent years, and there has been a rapid expansion of fiber optic connection. Policy makers in Brazil have been proactive in conducting surveys into internet usage since 2004, demonstrating a commitment to understanding and addressing connectivity issues.
In addition to access and infrastructure, digital skills play a pivotal role in promoting meaningful connectivity. Mobile-only users in Brazil display a lesser proportion of digital skills compared to computer and mobile phone users. Without digital skills, the full potential of the internet cannot be harnessed.
Furthermore, Brazil places importance on data protection and privacy. The country has implemented surveys to measure alignment with personal data protection laws, indicating a strong commitment to safeguarding individuals' information.
To enhance connectivity and address inequalities effectively, it is crucial to have universal and meaningful connectivity indicators in a disaggregated format. National averages without disaggregation may not accurately capture the extent of inequalities within a country. Therefore, a more nuanced approach is needed to accurately assess the state of connectivity and identify areas that require improvement.
However, concerns about the quality and availability of data persist. It is important to ensure the reliability and accessibility of data, as well as to promote the production of high-quality data. This can be achieved through conducting primary data and using internationally recommended methodologies with probability samples that provide disaggregated data.
Despite efforts to bridge the digital divide and promote universal and meaningful connectivity, a human-centered approach is lacking in the design and implementation of connectivity initiatives in Brazil. By prioritising the needs and perspectives of individuals, a more inclusive and equitable approach to connectivity can be achieved.
The concept of Universal Media Connectivity (UMC) is of utmost importance in the current era of disinformation and lack of skills for content creation and critical use of the internet. Digital literacy and content creation skills are vital for individuals to navigate the digital landscape effectively and contribute meaningfully. Brazil, along with other countries, should produce data that can measure progress towards achieving the UMC concept, further emphasising the importance of tracking and monitoring connectivity goals.
In conclusion, Brazil faces significant inequalities in connectivity in terms of infrastructure, usage, and proficiency. While progress has been made, challenges remain, particularly in bridging the digital divide and promoting universal access. By prioritising digital skills, data protection, and a human-centered approach, Brazil can enhance connectivity and ensure that all individuals have equal opportunities to benefit from the digital era.
Peter Mariën
The European Union (EU) strongly supports the concept of universal meaningful connectivity, recognizing its importance in achieving sustainable development goals. The EU is collaborating with the International Telecommunication Union (ITU) to work on this concept. It believes that robust data collection is crucial for measuring progress and success in achieving objectives. This perspective aligns with the EU's emphasis on data governance and the value it places on accurate and comprehensive data to drive effective decision-making.
In line with its commitment to promoting digital transformation, the EU advocates for a human-centric approach. It prioritises the individual and aims to bridge the digital divide by ensuring access to an open and free internet. The EU also emphasises the protection of privacy and security in the digital realm.
The EU has taken initiatives to enhance cybersecurity, a vital aspect of safe and secure connectivity. It has established a regional cybersecurity hub in the Dominican Republic and is actively involved in the BELA program, focusing on cybersecurity. The EU mainstreams cybersecurity in its programming, recognising its significance in the rapidly evolving digital landscape.
A key argument put forth by the EU is the need to link infrastructure investment with investments in soft elements such as data governance, digital skills, and e-government. The EU's collaborative efforts with Kenya in the digital package collaboration highlight the importance of this approach. Measures to improve last-mile digital connectivity, enhance vocational education, and implement data protection and procurement legislation have been implemented to ensure a comprehensive and inclusive digital ecosystem.
Data collection is deemed fundamental for effective planning and implementing strategies. However, collecting data at local levels can present challenges. The EU recognises both the importance of having data and the difficulties faced when collecting it in field and partner countries. This understanding underscores the EU's commitment to leveraging partnerships for data collection and analysis to make informed decisions.
Despite the EU's efforts, last-mile connectivity remains a challenge. It recognises that achieving universal connectivity necessitates the participation of both private and public operators, who must find it appealing to invest in infrastructure in remote areas.
The EU also acknowledges the need for foresight about future requirements. New technologies, skills, and systems may be necessary to address the evolving demands of the digital era. This highlights the EU's commitment to staying ahead of the curve and ensuring that its strategies and policies are adaptable to technological advancements.
In conclusion, the EU is strongly committed to various aspects of digital development. It supports the concept of universal meaningful connectivity, promotes a human-centric digital transformation, and takes initiatives to enhance cybersecurity. The EU emphasises the importance of investing in both hard infrastructure and soft elements like data governance and digital skills. It recognises the significance of data collection and the challenges associated with it at the local level. The EU acknowledges the struggle with last-mile connectivity and the need to anticipate and adapt to future requirements. Finally, the EU advocates for taking action and making things better through organisations dedicated to improving health, education, and combating climate change.
Video 2
Universal and meaningful connectivity is crucial for driving digital transformation and working towards the achievement of sustainable development goals. It allows individuals to access a wide range of essential services such as education, healthcare, government services, and job opportunities. Universal connectivity helps bridge the digital divide, ensuring that everyone can participate in the digital age.
To effectively track progress towards universal connectivity, measurement and data are essential. Proper data usage enables better decision-making by providing insights into past, current, and future positions. The International Telecommunication Union (ITU) and the Office of the United Nations Secretary-General's Envoy on Technology have established aspirational targets to guide efforts in this area. The ITU's Telecommunication Development Bureau maintains an online dashboard, which transparently monitors and tracks progress towards universal connectivity.
Promoting universal connectivity requires a combined global effort. Recognizing this, the ITU and the European Commission have launched a global project that facilitates the expansion of connectivity. This project demonstrates the positive stance towards achieving universal connectivity and the commitment of various stakeholders to collaborate and make it a reality.
In conclusion, universal and meaningful connectivity are fundamental for digital transformation and the attainment of sustainable development goals. It provides individuals with access to essential services and promotes inclusivity in the digital era. By utilizing effective measurement techniques and tracking progress through data, we can move closer to achieving universal connectivity. The collaborative efforts of organizations like the ITU and the European Commission highlight the importance of global partnerships in accomplishing this noble goal.
Moderator
The session focused on the importance of universal and meaningful connectivity and the role of policymakers in achieving this goal. Its aim was to discuss the definition, reach, and impact of universal and meaningful connectivity, with the goal of exploring how it can improve the quality of life for all people. The concept of meaningful connectivity was emphasized throughout the session as a way to understand and address digital inequalities. The session also highlighted the need for robust measurement policies to ensure connectivity, with a suggestion to create a Universal and Meaningful Connectivity (UMC) Dashboard. Lithuania was commended for its progress in reaching UMC targets, particularly in ensuring broadband connectivity in rural areas. The importance of developing digital skills and promoting gender diversity in the tech industry was emphasized. Collaboration between governments, the private sector, and civil society was deemed essential for successful implementation of digital strategies. The digital divide in Brazil was discussed, along with issues of data accuracy and granularity in data consumption indicators. The challenges of last mile connectivity and the need for foresight in anticipating future needs were also explored. The session emphasized the significance of universal and meaningful connectivity in promoting sustainable development.
Agne Vaiciukeviciute
Lithuania is making significant efforts to achieve meaningful connectivity and digitization through a range of strategies. These strategies primarily focus on rural broadband connectivity, affordability, and the promotion of digital skills.
To ensure widespread access to the internet, Lithuania has invested in broadband deployment in rural areas through a non-profit organisation under the Ministry. By leaving the last mile of connectivity to the operators, the country has been able to keep costs affordable nationwide. In fact, Lithuania boasts the lowest prices for end users across Europe.
The commitment to digitisation is evident through the state digitalisation development program, which involves every ministry. This approach ensures that each ministry creates its plan to meet specific digital targets. The digitisation strategy is intended to be horizontal, cutting across all sectors, thereby promoting comprehensive digitisation efforts.
Public libraries play a crucial role in imparting digital education and skills, particularly through their network of 1200 public internet access points across urban and rural areas. Additionally, various NGO initiatives, such as Safer Internet Week, All Digital Week, and the Women Go Tech programme, contribute to promoting digital education and skills. These initiatives aim to enhance digital literacy and encourage women to enter the tech and IT world.
To achieve meaningful connectivity and digitisation, collaboration between the government, private sector, and civil society is deemed necessary. This collaborative approach enables the implementation of digital strategies and maximises their reach to different segments of society. It ensures that a wide range of perspectives and expertise is considered in the planning and execution of these strategies.
Municipalities and regional levels are recognised as crucial players in the digitisation process. They are the closest organisations to the people and hold the potential to significantly affect the digitisation process within their cities. In Lithuania, the majority of initiatives are taken by the municipalities, which highlights their importance in driving digitisation efforts.
Recognising the importance of rural areas, Lithuania aims to extend digital strategies beyond dense cities. It recognises that there is a need to attract and implement initiatives in these areas as well, to ensure that all citizens can benefit from digitisation.
Lithuania ranks highly in digitalisation for public services, as evidenced by its 8th place worldwide ranking according to the World Bank's digitalisation for the public service index. The country utilises new technologies to enhance accessibility to services, and the majority of services can now be accessed through digital service approaches. However, initiatives like GovTech are also created to address the gap for services that cannot be reached yet through the internet.
The importance of local content and internet accessibility to digital services is emphasised in Lithuania. The country acknowledges that digital solutions should be customised to fit the local environment, rather than being copied from elsewhere. They actively involve civil society, the public sector, and the private sector in creating digital solutions. The successful GovTech project in 2019 serves as an example of this collaborative effort, which resulted in tailored solutions that fit the Lithuanian context.
Collaboration and coordination within the government and stakeholders are crucial aspects of achieving meaningful connectivity and digitisation. By working together, these entities can align their efforts, share resources, and ensure a cohesive approach towards achieving digital goals.
Furthermore, the importance of data quality is emphasised for insightful decision-making and progress measurement. Accurate and reliable data are essential in shaping effective digital strategies and tracking progress towards digital goals.
Lastly, considering the fast-paced nature of technological advancements, adaptability and flexibility are recognised as key attributes. It is important to be able to adapt and adjust measures and strategies in response to rapid changes in the digital landscape.
In conclusion, Lithuania's multifaceted approach to achieving meaningful connectivity and digitisation encompasses strategies focused on rural broadband connectivity, affordability, and digital skills. Through collaboration among the government, private sector, and civil society, as well as the involvement of municipalities and regional levels, Lithuania strives to ensure comprehensive digitisation efforts. The emphasis on local content, data quality, and adaptability further enhances the effectiveness of these initiatives.
Speakers
A
Alexandre Barbosa
Speech speed
217 words per minute
Speech length
2463 words
Speech time
680 secs
Arguments
There is a need to understand inequalities in terms of quality and access of connectivity in three levels: infrastructure, the nature of usage and proficiency.
Supporting facts:
- Quality of connectivity should provide high speed without data gaps and advanced devices.
- Barriers to digital usage include education level, socioeconomic income, age, and gender.
- Proficient usage of the internet leads to tangible outcomes such as content creation and promotion of well-being.
Topics: Internet Access, Digital Divide, Inequalities, Digital Skills
Low-income households in Brazil still have limited internet access.
Supporting facts:
- Only 62% of low-income households in Brazil have internet access, compared to 98% of high-income households.
- Rural areas in Brazil also have a lower proportion of internet access compared to urban areas.
Topics: Internet Access, Digital Divide, Socioeconomic Status, Brazil
Significant growth in fiber optic connectivity in Brazil.
Supporting facts:
- In the last years, there has been a rapidly growing expansion of fiber optic connection in Brazil.
Topics: Internet Connectivity, Fiber Optic
Inequality in ICT services spending among different income households.
Supporting facts:
- High-income households in Brazil spend over 30 times more on ICT services compared to low-income households.
Topics: ICT Services, Income Inequality, Affordability
Digital skills are pivotal to internet use and connectivity.
Supporting facts:
- When compared to computer and mobile phone users, mobile-only users display a lesser proportion of digital skills.
- Without digital skills, meaningful usage of the internet is not possible.
Topics: Digital Skills
Importance of having universal and meaningful connectivities indicators in a desegregated format.
Supporting facts:
- National averages without desegregation may not accurately capture inequalities in a country.
Topics: Internet Connectivity, Desegregated Format
Concerns about the quality of data and its availability
Supporting facts:
- CETIC conducts primary data
- The data is based on the international methodological recommendation with a probability sample
- The sample is designed so as to provide disaggregated data in the variables
Topics: Data Quality, Data Availability, ICT Statistics
Data is supplied by regulators and is an important factor in understanding inequalities
Supporting facts:
- Regulators compile the data from the operators and submit it to ITU
- Member states provide aggregated and consolidated data
Topics: Data Regulation, Inequality
The concept of UMC is of utmost importance in the current era of disinformation and lack of skills for content creation and critical use of the Internet
Supporting facts:
- The current scenario highlights the importance of digital literacy and content creation skills
Topics: UMC, Digital Literacy, Internet usage, Content creation
Report
In Brazil, there is a pressing need to address inequalities in connectivity at various levels. Firstly, there is a need to understand and tackle inequalities in terms of infrastructure, usage, and proficiency. The quality of connectivity in terms of high speed and advanced devices is crucial.
However, barriers to digital usage, such as education level, socioeconomic income, age, and gender, have resulted in unequal access and usage. Proficient usage of the internet also leads to tangible outcomes such as content creation and the promotion of well-being.
Low-income households in Brazil still face limited internet access, with only 62% of such households having internet access compared to 98% of high-income households. Moreover, rural areas in Brazil also have a lower proportion of internet access compared to urban areas. This creates a significant digital divide, both geographically and socioeconomically.
The South and Southeast regions of Brazil, which are wealthier, have higher proportions of fixed broadband households, while connectivity in the Amazon forest region and Northeast is mostly covered by radio or satellite. These disparities highlight the need to bridge the gap and ensure equal connectivity for all.
Despite these challenges, Brazil has embraced the concept of meaningful and universal connectivity. The country has experienced significant growth in internet usage over recent years, and there has been a rapid expansion of fiber optic connection. Policy makers in Brazil have been proactive in conducting surveys into internet usage since 2004, demonstrating a commitment to understanding and addressing connectivity issues.
In addition to access and infrastructure, digital skills play a pivotal role in promoting meaningful connectivity. Mobile-only users in Brazil display a lesser proportion of digital skills compared to computer and mobile phone users. Without digital skills, the full potential of the internet cannot be harnessed.
Furthermore, Brazil places importance on data protection and privacy. The country has implemented surveys to measure alignment with personal data protection laws, indicating a strong commitment to safeguarding individuals' information. To enhance connectivity and address inequalities effectively, it is crucial to have universal and meaningful connectivity indicators in a disaggregated format.
National averages without disaggregation may not accurately capture the extent of inequalities within a country. Therefore, a more nuanced approach is needed to accurately assess the state of connectivity and identify areas that require improvement. However, concerns about the quality and availability of data persist.
It is important to ensure the reliability and accessibility of data, as well as to promote the production of high-quality data. This can be achieved through conducting primary data and using internationally recommended methodologies with probability samples that provide disaggregated data.
Despite efforts to bridge the digital divide and promote universal and meaningful connectivity, a human-centered approach is lacking in the design and implementation of connectivity initiatives in Brazil. By prioritising the needs and perspectives of individuals, a more inclusive and equitable approach to connectivity can be achieved.
The concept of Universal Media Connectivity (UMC) is of utmost importance in the current era of disinformation and lack of skills for content creation and critical use of the internet. Digital literacy and content creation skills are vital for individuals to navigate the digital landscape effectively and contribute meaningfully.
Brazil, along with other countries, should produce data that can measure progress towards achieving the UMC concept, further emphasising the importance of tracking and monitoring connectivity goals. In conclusion, Brazil faces significant inequalities in connectivity in terms of infrastructure, usage, and proficiency.
While progress has been made, challenges remain, particularly in bridging the digital divide and promoting universal access. By prioritising digital skills, data protection, and a human-centered approach, Brazil can enhance connectivity and ensure that all individuals have equal opportunities to benefit from the digital era.
AV
Agne Vaiciukeviciute
Speech speed
137 words per minute
Speech length
1453 words
Speech time
635 secs
Arguments
Lithuania uses multiple strategies for meaningful connectivity, with a focus on rural broadband connectivity and affordability
Supporting facts:
- Non-profit organization under Lithuania's Ministry invests in broadband deployment in rural areas.
- The last mile is left to the operators, a strategy that keeps costs affordable throughout the country.
- Lithuania boasts the lowest prices for end users across Europe.
Topics: Broadband connectivity, Digital inclusion, Affordability
Commitment to digitization through a state digitalization development program involving every ministry.
Supporting facts:
- Every ministry is expected to create their own plan to meet set digital targets.
- The digitization strategy is intended to be horizontal, cutting across all sectors.
Topics: Digitization, Government initiatives, Cross-sector collaboration
Imparting digital education and skills through public libraries and various NGO initiatives.
Supporting facts:
- Public libraries run a network of 1200 public internet access points across urban and rural areas.
- NGO initiatives such as Safer Internet Week, All Digital Week, Senior Online Week aim to promote digital education and skills.
- Women Go Tech program encourages women to enter the tech, IT world.
Topics: Digital skills, Public Libraries, NGO initiatives
Municipalities and regional levels are crucial in the digitalization process
Supporting facts:
- Municipalities are the closest organizations to the people
- Municipalities can affect digitalization process within their cities
- In Lithuania, majority of initiatives are taken by the municipalities
Topics: Digital Strategies, Local and Regional Level, Municipality Level
The importance of local content and internet accessibility to digital services in Lithuania
Supporting facts:
- Lithuania ranks 8th worldwide according to the World Bank digitalization for the public service index
- Lithuania uses new technologies to enhance accessibility to services
- Majority of services in Lithuania can be accessed through digital service approaches
- Initiatives like GovTech are created to close the gap for services which cannot be reached yet through the Internet
Topics: Digitalization, Public Service Index, Online Services, Elderly Accessibility
Importance of collaboration and coordination within the government and stakeholders
Topics: Government Collaboration, Stakeholder Engagement
Importance of data quality for insightful decisions and progress measurement
Topics: Data Quality, Decision Making, Progress Measurement
Need to be adaptable and flexible with measures due to fast changes
Topics: Adaptability, Flexibility
Report
Lithuania is making significant efforts to achieve meaningful connectivity and digitization through a range of strategies. These strategies primarily focus on rural broadband connectivity, affordability, and the promotion of digital skills. To ensure widespread access to the internet, Lithuania has invested in broadband deployment in rural areas through a non-profit organisation under the Ministry.
By leaving the last mile of connectivity to the operators, the country has been able to keep costs affordable nationwide. In fact, Lithuania boasts the lowest prices for end users across Europe. The commitment to digitisation is evident through the state digitalisation development program, which involves every ministry.
This approach ensures that each ministry creates its plan to meet specific digital targets. The digitisation strategy is intended to be horizontal, cutting across all sectors, thereby promoting comprehensive digitisation efforts. Public libraries play a crucial role in imparting digital education and skills, particularly through their network of 1200 public internet access points across urban and rural areas.
Additionally, various NGO initiatives, such as Safer Internet Week, All Digital Week, and the Women Go Tech programme, contribute to promoting digital education and skills. These initiatives aim to enhance digital literacy and encourage women to enter the tech and IT world.
To achieve meaningful connectivity and digitisation, collaboration between the government, private sector, and civil society is deemed necessary. This collaborative approach enables the implementation of digital strategies and maximises their reach to different segments of society. It ensures that a wide range of perspectives and expertise is considered in the planning and execution of these strategies.
Municipalities and regional levels are recognised as crucial players in the digitisation process. They are the closest organisations to the people and hold the potential to significantly affect the digitisation process within their cities. In Lithuania, the majority of initiatives are taken by the municipalities, which highlights their importance in driving digitisation efforts.
Recognising the importance of rural areas, Lithuania aims to extend digital strategies beyond dense cities. It recognises that there is a need to attract and implement initiatives in these areas as well, to ensure that all citizens can benefit from digitisation.
Lithuania ranks highly in digitalisation for public services, as evidenced by its 8th place worldwide ranking according to the World Bank's digitalisation for the public service index. The country utilises new technologies to enhance accessibility to services, and the majority of services can now be accessed through digital service approaches.
However, initiatives like GovTech are also created to address the gap for services that cannot be reached yet through the internet. The importance of local content and internet accessibility to digital services is emphasised in Lithuania. The country acknowledges that digital solutions should be customised to fit the local environment, rather than being copied from elsewhere.
They actively involve civil society, the public sector, and the private sector in creating digital solutions. The successful GovTech project in 2019 serves as an example of this collaborative effort, which resulted in tailored solutions that fit the Lithuanian context. Collaboration and coordination within the government and stakeholders are crucial aspects of achieving meaningful connectivity and digitisation.
By working together, these entities can align their efforts, share resources, and ensure a cohesive approach towards achieving digital goals. Furthermore, the importance of data quality is emphasised for insightful decision-making and progress measurement. Accurate and reliable data are essential in shaping effective digital strategies and tracking progress towards digital goals.
Lastly, considering the fast-paced nature of technological advancements, adaptability and flexibility are recognised as key attributes. It is important to be able to adapt and adjust measures and strategies in response to rapid changes in the digital landscape. In conclusion, Lithuania's multifaceted approach to achieving meaningful connectivity and digitisation encompasses strategies focused on rural broadband connectivity, affordability, and digital skills.
Through collaboration among the government, private sector, and civil society, as well as the involvement of municipalities and regional levels, Lithuania strives to ensure comprehensive digitisation efforts. The emphasis on local content, data quality, and adaptability further enhances the effectiveness of these initiatives.
AC
Anir Chowdhury
Speech speed
172 words per minute
Speech length
2163 words
Speech time
755 secs
Arguments
Increase in internet usage and broadband connectivity in Bangladesh
Supporting facts:
- Different cell phone providers have managed to cover 98% of the country with 4G
- 3,800 rural locations have been connected with fiber by working with the private sector
- 700+ locations which are hard to reach, the island or hilly areas were connected using the service obligation fund
- A new project was started last year to connect about 110,000 institutions with fiber
Topics: Internet penetration, Cellular Network Coverage, Broadband Development, Public-Private Partnership
Redefinition of digital skills and literacy due to advancements in AI and large language models
Supporting facts:
- Large language models in AI may redefine the concept of digital literacy forcing people to adapt
- The ability to use native languages in these models might simplify digital interaction for those with low literacy skills
Topics: Artificial Intelligence, Large Language Models, Digital Literacy
Eliminating digital divide is essential
Supporting facts:
- In Bangladesh, similar to global scale, one third of the population is not on the internet
Topics: Digital Divide, Connectivity, Internet Penetration
Fiber connectivity is being extended to rural and institutional areas in public-private partnership with three national transmission providers and over 1,000 ISPs
Supporting facts:
- 4,500 plus locations in rural areas have been connected
- Approximately 110,000 institutions will be connected within the next few months
Topics: Institutional connectivity, Fiber connectivity, Public-private partnership
Lack of devices and affordability is hindering the use of 4G connectivity
Supporting facts:
- About 98% of the country has 4G network but only around half of it is actually being used
Topics: 4G connectivity, Affordability, Device accessibility
Addressing device costs and designing suitable services and content will help in resolving connectivity issues
Supporting facts:
- Afocus is made on making devices affordable and accessible to the right persons and households
- Service and content design are slated to be of a nature that would be beneficial to the currently marginalized population
Topics: Device costs, Service design, Content creation
Importance of universal and meaningful connectivity linked with skills development and service design
Supporting facts:
- Publication of equality report for Bangladesh
- Seven different areas being explored for how meaningful connectivity services such as education, healthcare, employment, CMSM issues, cottage micro-enterprise issues, public service delivery
Topics: Connectivity, Skills Development, Service Design
Working on the issue of an equality index
Supporting facts:
- Work in progress on issues related to the seven areas being explored
Topics: Equality Index, Data Analysis
Looking towards the future with strategic insight
Supporting facts:
- Prediction of humans, devices, and robots exchanging data
- Highlight of the need to prepare for what will be needed in the next five to ten years
Topics: Strategic Insight, Future-proofing, Data Exchange
Report
The analysis examines the state of internet usage and connectivity in Bangladesh, shedding light on both positive advancements and areas that require improvement. One significant point of progress is the increase in internet access and broadband connectivity across the country.
It is noted that different cell phone providers have successfully covered 98% of the nation with 4G network, marking a considerable achievement. Moreover, 3,800 rural locations have been connected with fibre through collaboration with the private sector, while a service obligation fund has facilitated the connection of over 700 hard-to-reach locations, such as islands or hilly areas.
Additionally, a new project was initiated recently with the aim of connecting around 110,000 institutions with fibre, further enhancing connectivity. However, concerns are raised regarding the affordability and availability of devices, which still pose barriers to internet access for many individuals.
Although the regulator has managed to maintain affordable internet pricing, the penetration rate of smartphones in the country is only 52%. This indicates that a significant portion of the population still lacks access to devices that can utilise internet connectivity. Despite the progress made in extending 4G network coverage, it is highlighted that only approximately half of the available network is being utilised, further underscoring the hindrances posed by device accessibility and affordability.
Another noteworthy point discussed in the analysis pertains to advancements in AI and large language models, which have the potential to redefine digital skills and literacy. Large language models in AI could compel people to adapt and acquire new digital literacy skills, while the inclusion of native languages in these models could simplify digital interaction for individuals with low literacy levels.
This demonstrates the transformative role that AI and language models can play in shaping digital skills and accessibility. Furthermore, there is a recognition of the need to design content and services that cater to specific groups in order to bridge the digital divide and reduce inequalities.
The analysis highlights that services have not been tailored for the ultra-poor, persons with disabilities, women, or Cottage Micro Small and Medium Enterprises (CMSMEs). To address this issue, attention and effort must be devoted to designing services in a meaningful manner for these specific groups.
It is worth noting that policies and technologies are being implemented to improve connectivity and digital literacy in Bangladesh. Efforts are being made to address policy matters and deploy skills and technology for development. The importance of universal and meaningful connectivity is emphasised, particularly in relation to skills development and service design.
Furthermore, an equality index is being worked on, indicating a focus on promoting gender equality and the inclusion of marginalised groups. Looking towards the future, strategic insight is highlighted as a crucial aspect. The analysis mentions the prediction of humans, devices, and robots exchanging data, and stresses the importance of adequately preparing for the needs of the next five to ten years.
This emphasises the need to future-proof connectivity and explore innovative approaches for data exchange. In conclusion, the analysis provides a comprehensive overview of the internet usage and connectivity landscape in Bangladesh. It highlights the positive developments in increasing internet access and broadband connectivity, as well as the advancements in AI and large language models.
However, concerns remain regarding device affordability and availability, the need for inclusivity in content and services, and the existence of a digital divide. Policy implementations and technological advancements aim to address these issues, with an emphasis on universal and meaningful connectivity.
The analysis also acknowledges the importance of gender equality and strategic foresight for future-proofing connectivity. Overall, it appreciates the insightful discussion and the attention given to the various pertinent issues.
A
Audience
Speech speed
170 words per minute
Speech length
1170 words
Speech time
414 secs
Arguments
The efforts of ITU in statistical research are limited to the technical part
Supporting facts:
- The ITU performs statistical research mainly focused on the technical aspect
Topics: Statistical Research, ITU
Internet access does not finish when you get a connection
Supporting facts:
- Internet access involves more than just establishing a connection
Topics: Internet Access, Connection
Questioning the methodology used in the local network initiatives that focus on needs of communities.
Topics: Methodology, Local Network Initiatives
Interested in how services that give meaning to specific connectivity are measured in the categories.
Topics: Services, Connectivity
Enquiring if it's possible to enhance the statistical capacity because new data sets identification was mentioned.
Topics: Statistical Capacity, Data Sets
Enquiring how open the methodology is to adding new categories or if the categories are now closed.
Topics: Methodology, Categories
Notes that for many rural communities, broadband access may not be an option in the near future.
Topics: Rural Communities, Broadband Access
The need for more granularity in data measurements
Supporting facts:
- If we have advance from 75 to 95 percent and a target being met from 95 to 100 percent, you are leaving a lot of people behind on that granularity.
- There are huge inequalities inside countries.
Topics: universal access, meaningful access, data consumption
The need to reconsider current indicators
Supporting facts:
- Indicators such as affordability are looking at a very low amount of data.
- Trend of consumption of data is going higher and higher.
Topics: affordability, data usage, future projections
The need to improve the quality of the data used
Supporting facts:
- There are exercises by civil society and universities that are creating tools to challenge the data.
- The quality of the coverage in rural and remote areas is less than what's being reported.
Topics: accuracy, coverage, quality of data
Inclusion of human-centered approaches in the definition of meaningful connectivity
Supporting facts:
- Farzana works on research for USAID
- USAID works on human-centered approaches to digital transformation
Topics: human-centered approach, digital transformation, community needs, network building, best practices
The need to improve metrics for meaningful connectivity
Supporting facts:
- Catherine Thompson runs a non-profit called measurement lab, which provides the largest open data set about the speed and performance of the internet
- People experience their services primarily by running speed tests
- Broadband is not a universally recognized goal of what connectivity should be
- There is a lot of investment right now in broadband infrastructure
Topics: Open data, Internet Speed, Broadband Infrastructure
Audience asks about how Bangladesh handles the issue of providing connectivity not only in households but also in institutions like workplaces, schools, etc.
Topics: Connectivity, Bangladesh's policies, workplace, schools, Household
Institutional connectivity being extended to rural areas, but not to the institutional level
Supporting facts:
- 110,000 institutions will be connected in the next few months
- Collaboration with three national transmission providers and over 1,000 ISPs
Topics: Public-private partnership, Fiber Connectivity, ISP
Lack of device availability limiting the use of 4G network
Supporting facts:
- Even though about 98% of the country has 4G network, only about half of it is actually being used because of lack of devices
- Plans to provide affordable devices and well-designed services and content
Topics: 4G Connectivity, Technological Access
Report
The discussion centered around the concept of meaningful connectivity and highlighted the various aspects that need to be considered to ensure its effectiveness. One key point raised was that internet access is not limited to merely establishing a connection but should also take into account the availability of services and content in local languages.
This emphasises the importance of tailoring internet offerings to meet the specific needs and preferences of local communities. Furthermore, concerns were expressed regarding the adequacy of existing indicators used to measure meaningful connectivity. It was argued that these indicators may not fully capture the complexity and granularity of the issue, and that there is a need for more nuanced data measurements to identify and address disparities within countries.
The quality and accuracy of the data used in measuring meaningful connectivity were also called into question, emphasizing the importance of improving the overall quality of the data used in such measurements. There is a need for more granularity in data measurements to fully understand and address the inequalities that exist.
In addition, the discussion highlighted the importance of adopting a human-centered approach in defining meaningful connectivity. This involves considering the needs and perspectives of communities and ensuring that the benefits of connectivity are equitable and accessible to all. Policy-making should be informed by a community-centric viewpoint to better understand what aspects of connectivity are meaningful and desired by different communities.
The session also addressed the issue of limited device availability, particularly in rural areas, which hinders the full utilization of network services. Strategies to address the affordability and accessibility of devices were emphasized to ensure that connectivity reaches its full potential.
In conclusion, the discussion underscored the need to go beyond simplistic measures of connectivity and focus on meaningful and inclusive approaches. It emphasized the importance of considering local languages, addressing disparities, improving data quality, and adopting a human-centered perspective. The session highlighted the importance of ensuring that connectivity is accessible to all, regardless of their geographic location or socioeconomic status.
Overall, there is a need for comprehensive strategies to ensure meaningful connectivity for all.
DC
Dr Cosmas Zavazava via Video 1
Speech speed
143 words per minute
Speech length
219 words
Speech time
92 secs
Arguments
The aim is to enhance the Internet experience for those already connected and make it accessible to people that are still offline
Supporting facts:
- Around 2.6 billion people are still offline in the world
Topics: Internet Governance, Digital Transformation, Internet Connectivity, Digital Inclusion
Focused on Universal and Sustainable digital transformation through initiatives, research and technical assistance
Topics: Digital Transformation, Internet governance, Technical Assistance
Report
During the analysis, the speakers emphasized the importance of enhancing internet connectivity and accessibility for those who are still offline. They highlighted that approximately 2.6 billion people are currently without internet access worldwide. The aim is to improve the internet experience for those who are already connected and make it accessible to those who are offline.
The speakers argued that this goal can be achieved through partnerships and collaborations. They mentioned a recent partnership between ITU and the European Union, which aims to adopt holistic approaches to enhance the statistical capacity of countries. This collaboration demonstrates the willingness to work together for enhancing internet connectivity.
Moreover, the discussion focused on the importance of universal and sustainable digital transformation. The speakers emphasized the need for initiatives, research, and technical assistance to enable this transformation. By implementing these measures, they believe that the benefits of digital technology can be harnessed in a way that ensures inclusivity and sustainability.
The analysis provided a positive sentiment towards efforts to enhance internet connectivity. The speakers recognized the challenges involved in reaching the vast number of people who currently lack internet access. However, they expressed optimism that through strategic partnerships, collaborations, and focused initiatives, progress can be made in bridging the digital divide.
In conclusion, the analysis underscored the significance of enhancing internet connectivity and accessibility for those who are offline. It emphasized the importance of partnerships and collaborations in achieving this goal, highlighting the recent partnership between ITU and the European Union.
Additionally, the analysis highlighted the focus on universal and sustainable digital transformation through the implementation of various initiatives, research, and technical assistance.
MS
Martin Shepherd
Speech speed
163 words per minute
Speech length
2277 words
Speech time
839 secs
Arguments
Universal and meaningful connectivity is the goal for everyone to have safe, satisfying, enriching, and productive online experiences at affordable cost
Supporting facts:
- The International Telecommunication Union and the Office of the United Nations Secretary General's Envoy on Technology established targets for universal and meaningful connectivity.
- ITU and the European Commission launched a project to promote and measure universal and meaningful connectivity.
Topics: Universal connectivity, Digital transformation, Affordable internet, Data measurement
Data plays a critical role in informing decisions from policy making to business operations
Supporting facts:
- The need for accurate data tracking in reaching universal and meaningful connectivity.
- The ITU's Telecommunication Development Bureau maintains an online dashboard to track progress.
Topics: Data analysis, Decision making, Policy development
Promotion, measurement, and capacity building are major parts of the project initiative
Supporting facts:
- The project has three work streams - an advocacy work stream to bring the concept to policymakers, a work stream on measurement and capacity building to collect and disseminate data, and a research work stream to track progress and suggest policies.
Topics: Campaign marketing, Capacity building
ITU indicators are quantitative and not just technical, covering both supply and demand side indicators.
Supporting facts:
- They cover the number of internet users, what they do online, how they perceive the connections, the activities, the skillsets, etc.
Topics: ITU Indicators, Quantitative VS Qualitative
While ITU collects quantitative indicators, UNESCO goes further by including many qualitative indicators.
Supporting facts:
- This qualitative approach is more suitable for individual country assessments.
Topics: Quantitative VS Qualitative, UNESCO
ITU doesn't have quality data on how communities use the internet
Supporting facts:
- There's no good quality data on what a community is, how communities are using the internet
Topics: Internet Usage, Communities, Data Analysis
ITU decided to focus on people's capability of using the internet in a good quality, affordable, and safe way
Topics: Internet Usage, Affordability, Safety, Connectivity
Martin Shepherd's organization uses a human-centered approach
Supporting facts:
- Their focus is not on businesses but on people and communities.
Topics: Internet Usage, Human-Centered Approach
Martin Shepherd's organization is also looking at alternative sources of data
Supporting facts:
- They have a number of big data products in their division that help in getting better regional data.
Topics: Internet Usage, Data Accuracy
Promoting measuring universal and meaningful connectivity is important and timely
Supporting facts:
- Martin believes in continuing the project to measure and promote meaningful connectivity
Topics: ITU Project, Meaningful Connectivity
Report
The International Telecommunication Union (ITU) and the Office of the United Nations Secretary General's Envoy on Technology have collaborated to establish targets for achieving universal and meaningful connectivity. To promote and measure the progress towards this goal, the ITU, along with the European Commission, has launched a project.
The project has three key work streams: advocacy, measurement and capacity building, and research. These work streams aim to bring the concept of universal and meaningful connectivity to policymakers, collect and disseminate data, and track progress. This initiative acknowledges the need for everyone to have safe, satisfying, enriching, and productive online experiences at an affordable cost.
Accurate data tracking is regarded as crucial in order to make informed decisions related to universal and meaningful connectivity. The ITU's Telecommunication Development Bureau plays a vital role in maintaining an online dashboard to track progress. This data-driven approach helps policymakers and stakeholders understand the areas that require attention and improvement.
Furthermore, enhancing the statistical capacity of countries is essential to effectively measure the concept of universal and meaningful connectivity. The ITU, through its Data Analytics Division, is involved in collecting and disseminating data to support this effort. The ITU indicators play a significant role in this project.
These indicators are not limited to technical aspects but also encompass the number of internet users, their online activities, their perceptions of the connections, and their skill sets. This quantitative approach provides comprehensive insights into the supply and demand side indicators of universal and meaningful connectivity.
In addition to the ITU's quantitative indicators, UNESCO takes a qualitative approach, including many qualitative indicators in their data collection. This combination ensures a holistic assessment of universal and meaningful connectivity, enabling individual country assessments. While the efforts of ITU and UNESCO in data collection are complementary, they are not perfectly coordinated.
Nevertheless, both organizations share a common objective and are members of the Partnership on Measuring IST for Development. This cooperative approach facilitates the exchange of information and promotes a collaborative environment for advancing the measurement of universal and meaningful connectivity.
One area that presents a challenge is the lack of good quality data on how communities use the internet. The ITU has yet to collect comprehensive data that accurately reflects the usage patterns and needs of different communities. This knowledge gap hinders the formulation of targeted policies and interventions to ensure equitable access and usage of the internet.
ITU's focus on connectivity also means acknowledging the need to address safety, affordability, and the quality of internet services. The concept of meaningful connectivity extends beyond mere access; it encompasses the quality of the connection and affordable data plans. However, assessing the value of what people do on the internet remains a complex task, and the ITU intentionally maintains its focus on connectivity rather than evaluating specific services.
The organization led by Martin Shepherd takes a human-centred approach to internet usage. They emphasize the importance of considering the needs and experiences of individuals and communities, rather than solely focusing on businesses. Additionally, they are exploring alternative sources of data to enhance understanding and measurement.
While progress continues to be made, there are areas that require improvement. Martin Shepherd's organization acknowledges the lack of good indicators for safety and security, as well as speed, and recognizes that the realities of rural regions may not be fully reflected in the data collected.
However, the commitment to continuing the ITU project and the belief in its importance remain strong. In conclusion, the ITU, in collaboration with various stakeholders, is working towards achieving universal and meaningful connectivity. This ambitious goal involves promoting and measuring connectivity, ensuring accurate data tracking, enhancing statistical capacity, and adopting a human-centred approach to internet usage.
While challenges and areas for improvement exist, the commitment to this project and belief in its significance remain unwavering. By addressing these issues and leveraging partnerships, the goal of universal and meaningful connectivity can be realized, ensuring that everyone can benefit from safe, satisfying, and enriching online experiences at an affordable cost.
M
Moderator
Speech speed
154 words per minute
Speech length
1891 words
Speech time
736 secs
Arguments
The session is about universal and meaningful connectivity
Supporting facts:
- This session will discuss the definition, reach and impact of universal and meaningful connectivity
- The goal is to explore how they can be used to improve quality of life for all people
Topics: Digital Connectivity, Universal Connectivity, IGF
Policymakers have an important role in establishing universal and meaningful digital connectivity
Supporting facts:
- Session aims to answer two policy questions - on ensuring universal and meaningful digital connectivity and establishing robust measurement policies
- Speakers from diverse countries will lend their perspectives
Topics: Policymaking, Digital Infrastructure
Three years, three million Euros project launched to promote and measure Universal and Meaningful Connectivity (UMC)
Supporting facts:
- The European Union is a primary partner in the project
- Project incorporates advocacy, measurement and capacity building workstreams
- Project output is improved data dissemination and enhanced statistical capacity of nations
Topics: Universal and Meaningful Connectivity, Internet Access, Digital Cooperation
Creation of a UMC Dashboard
Supporting facts:
- The dashboard provides information on where every country stands with regards to each UMC indicator
- The dashboard also provides information on a country's standing for all indicators
Topics: UMC Dashboard, UMC Targets
Lithuania has a unique approach to ensuring broadband connectivity, focusing on affordability and widespread coverage, especially in rural areas.
Supporting facts:
- A non-profit organization under the Ministry invests in broadband deployment, leaving only the last mile to the operators.
- Lithuania has the lowest prices for end users in all Europe.
Topics: broadband connectivity, rural areas, affordability
The importance of developing digital skills and knowledge to take advantage of digital technologies is emphasized.
Supporting facts:
- Public libraries in Lithuania run a network of 1200 public internet access points.
- Safer Internet Week, All Digital Week, Senior Online Week are examples of NGO initiatives that aim to increase digital literacy.
Topics: digital skills, knowledge, technology
The collaboration between governments, private sector, and civil society is essential for the successful implementation of digital strategies.
Topics: government, private sector, civil society
Promotion of gender diversity in tech and emphasis on programs for women's involvement in the tech world.
Supporting facts:
- Women Go Tech, a program in Lithuania encourages and enables individuals already in their career path to enter the tech world
Topics: gender diversity, technology, Women Go Tech
Municipalities and regional levels are the most important and key level in the digitalization process
Supporting facts:
- These municipalities are the closest and organizations to people
- Most of the initiatives are taken by the municipalities
- Can affect digitalization process within their cities
Topics: Digitalization, Municipalities, Regional level
Lithuania's strong focus on air governance solutions to make services easily accessible
Supporting facts:
- Lithuania was ranked 8th place worldwide on the World Bank digitalization for public service index
- GovTech is a successful, award-winning project from 2019 aimed at creating digital solutions
Topics: Digitalization, Public Service Index, GovTech initiatives, Sandbox regimes
While Martin Shepherd appreciates the importance of local content and various online services, the team has intentionally left these out due to their complexity and to maintain focus
Supporting facts:
- The team had a long discussion about the importance of local content and decided to leave it out
- The goal is to ensure that people capable of using the internet do so with good quality infrastructure, in an affordable and safe way, no matter what they do on the internet.
Topics: Internet Use, Digital Divide, Internet Infrastructure, Online Services
Solid data can inform policymakers about the digital divides in a country and its status concerning internet usage, especially within vulnerable groups.
Topics: Internet Usage, Digital divide, Policy making, Data, Vulnerable Groups
Brazil is adopting the concept of meaningful and universal connectivity
Supporting facts:
- Brazil's policymakers and regulators have embraced this concept
- ITU statistical data provides a measurement to policymakers
Topics: Brazil, universal connectivity, digital divide
The concept of meaningful connectivity allows for an understanding of digital inequalities
Supporting facts:
- Allows to understand not just connection status, but quality, device and skills
- Assists policy makers in identifying needs and gaps for sustainable development
Topics: Meaningful connectivity, digital inequalities, policy making
The levels of connectivity equality in Brazil include infrastructure, digital skills and proficiency
Supporting facts:
- Brazil provides high speed connectivity
- Low-income households mainly access internet via mobile devices
Topics: connectivity equality, digital skills, infrastructure, proficiency
Not all regions in Brazil have equal access to broadband connectivity
Supporting facts:
- Urban areas have higher access to broadband than rural areas
- Southeast region has higher broadband connectivity than Amazon forest region
Topics: Broadband connectivity, urban-rural gap
Low-income households in Brazil have significantly lower internet access
Supporting facts:
- Only 6% of low-income households in Brazil have internet access
- High-income households have near universal access at 98%
Topics: Internet access, income inequality
Concern about the granularity and accuracy of current data consumption indicators and the potential for inequality
Supporting facts:
- Affordability indicators in relation to data consumption may be low for 2030
- There are significant inequalities within countries
Topics: universal access, data consumption, affordability
The moderator suggests Alessandra to answer both these issues at once
Topics: moderation
The importance of quality and availability of data as discussed in international forums
Supporting facts:
- Issue of data availability and quality has been discussed in international forums like ITU forum
- Brazil's CETIC conducts primary data with strictly followed international methodological recommendation
- Member states provide aggregated and consolidated data
Topics: Data Quality, International forums, ICT Statistics
Human-centered approach is relevant but not considered in the implementation of the concept
Topics: Human-centered approach, Implementation
There's lack of clear and universally recognized goals and metrics for quality and speed of internet connectivity.
Supporting facts:
- Conversation mentions about running speed tests to experience the service quality.
- Catherine runs a nonprofit providing largest open data set about speed and performance of internet and interconnection points globally.
- Inquiry about the gaps and specific measurements the panel hopes for.
Topics: Internet Connectivity, Broadband Infrastructure, Speed Test
Bangladesh seeing a surge in internet usage, however, still not at desirable rate
Supporting facts:
- Mobile Network Operators have covered 98% of the country with 4G
- Working with private sector to connect rural locations with fiber
- Project started to connect around 110,000 institutions with fiber
Topics: Internet Usage, Internet Penetration
Issue of digital connectivity will become more important in the future
Supporting facts:
- Only 52% smartphone penetration in the country leading to a lack of meaningful usage of broadband
- Deployment of a large language model in the native language Bangla to augment national call center
Topics: Digital Connectivity, Digital Literacy
Digital divide issue needs more attention
Supporting facts:
- Two thirds of the population are connected globally, one third is not on the Internet
- Content and service design not catered for the ultra poor, persons with disabilities, women and CMSMEs
Topics: Digital Divide, Internet Connectivity
Achieving full coverage in terms of internet connectivity and the digital skill gap can be significantly reduced with AI
Supporting facts:
- Digital skills will be redefined with large language models in AI
- If services are not designed in a meaningful way, digital divide will still widen
Topics: Internet Connectivity, Artificial Intelligence
Collaboration and coordination within the government and stakeholders is critical
Supporting facts:
- Emphasized on the significance of collaboration and coordination
Topics: Government Collaboration, Stakeholder Coordination
Regular checks are necessary to ensure measures are good enough
Supporting facts:
- Everything is changing fast and thus measures need to be adaptable and flexible
Topics: Measure Assessment
Data Quality is crucial for insightful decisions and measuring progress
Supporting facts:
- The speaker's daily focus as a government official is to gather more quality data
Topics: Data Quality, Decision Making
The importance of data in instituting change and progressing work
Supporting facts:
- Discussion confirms the need for basic homework and data analysis before making changes
- Data collection is essential but challenging in partner countries
Topics: Data collection, Work Progression
The need for foresight in anticipating future needs
Supporting facts:
- Queries what will be needed in five to ten years, including potential new technologies, skills, and systems
- Questions whether new indicators and measurements would be needed in the future
Topics: Forecasting, Future Needs, Skills, Systems
The equality report for Bangladesh highlights the need for universal and meaningful connectivity
Supporting facts:
- The report emphasized the importance of connected skills development and service design
Topics: Equality, Connectivity, Bangladesh
Working on an equality index covering seven areas related to meaningful connectivity
Supporting facts:
- The index will focus on the role of connectivity in education, health care, employment, CMSM issues, cottage micro-enterprise issues, and public service delivery
Topics: Equality Index, Connectivity
Emphasized the need for strategic insight into future technological advancements
Supporting facts:
- Predictions suggest increased data exchange not only between humans, but also devices and potentially robots
Topics: Strategic insight, Technology, Future
Report
The session focused on the importance of universal and meaningful connectivity and the role of policymakers in achieving this goal. Its aim was to discuss the definition, reach, and impact of universal and meaningful connectivity, with the goal of exploring how it can improve the quality of life for all people.
The concept of meaningful connectivity was emphasized throughout the session as a way to understand and address digital inequalities. The session also highlighted the need for robust measurement policies to ensure connectivity, with a suggestion to create a Universal and Meaningful Connectivity (UMC) Dashboard.
Lithuania was commended for its progress in reaching UMC targets, particularly in ensuring broadband connectivity in rural areas. The importance of developing digital skills and promoting gender diversity in the tech industry was emphasized. Collaboration between governments, the private sector, and civil society was deemed essential for successful implementation of digital strategies.
The digital divide in Brazil was discussed, along with issues of data accuracy and granularity in data consumption indicators. The challenges of last mile connectivity and the need for foresight in anticipating future needs were also explored. The session emphasized the significance of universal and meaningful connectivity in promoting sustainable development.
PM
Peter Mariën
Speech speed
151 words per minute
Speech length
2071 words
Speech time
825 secs
Arguments
The EU supports the concept of universal meaningful connectivity
Supporting facts:
- The EU is working with ITU on this concept
- Robust data collection is viewed by the EU as an essential condition to measure progress and success in achieving objectives
Topics: Digital governance, Global Partnerships, Global Gateway
Investments via the Global Gateway program is a partnership between the EU and international partners
Supporting facts:
- The program encompasses various sectors including digital
- The program emphasizes investments that are sustainable, meaning transparent and environmentally sustainable
- The investments are in both hard infrastructure and soft elements
Topics: Digital Economy and Society Index, Policy making, Global Partnerships, Investment
EU promotes a human-centric digital transformation
Supporting facts:
- This approach prioritizes the individual, not the state or corporations
- The EU values an open and free internet, privacy and security, and is dedicated to bridging the digital divide
Topics: Digital transformation, Open and free Internet, Universal Connectivity, Online privacy and security
The EU has taken initiatives for cybersecurity, meaning safe and secure connectivity
Supporting facts:
- The EU is working on cybersecurity in the BELA program and has established a regional cybersecurity hub in the Dominican Republic
- Cybersecurity is mainstreamed in EU's programming
Topics: Cybersecurity, Safety and Security, Digital Sovereignty
Importance of having data and the challenge of collecting it at local levels
Supporting facts:
- Data collection is fundamental for planning and implementing strategies
- Data collection often proves challenging in field and partner countries
Topics: Data collection, Local level information, Planning
Struggle with the challenge of last mile connectivity
Supporting facts:
- Last mile connectivity is key for accessibility
- Private or public operators need to find it appealing
Topics: Last mile connectivity, Infrastructure, Public-private partnership
The need for foresight about future requirements
Supporting facts:
- New technologies, skills and systems might be needed for the future
Topics: Foresight, Planning, Future technologies, Skills, Systems
Report
The European Union (EU) strongly supports the concept of universal meaningful connectivity, recognizing its importance in achieving sustainable development goals. The EU is collaborating with the International Telecommunication Union (ITU) to work on this concept. It believes that robust data collection is crucial for measuring progress and success in achieving objectives.
This perspective aligns with the EU's emphasis on data governance and the value it places on accurate and comprehensive data to drive effective decision-making. In line with its commitment to promoting digital transformation, the EU advocates for a human-centric approach.
It prioritises the individual and aims to bridge the digital divide by ensuring access to an open and free internet. The EU also emphasises the protection of privacy and security in the digital realm. The EU has taken initiatives to enhance cybersecurity, a vital aspect of safe and secure connectivity.
It has established a regional cybersecurity hub in the Dominican Republic and is actively involved in the BELA program, focusing on cybersecurity. The EU mainstreams cybersecurity in its programming, recognising its significance in the rapidly evolving digital landscape. A key argument put forth by the EU is the need to link infrastructure investment with investments in soft elements such as data governance, digital skills, and e-government.
The EU's collaborative efforts with Kenya in the digital package collaboration highlight the importance of this approach. Measures to improve last-mile digital connectivity, enhance vocational education, and implement data protection and procurement legislation have been implemented to ensure a comprehensive and inclusive digital ecosystem.
Data collection is deemed fundamental for effective planning and implementing strategies. However, collecting data at local levels can present challenges. The EU recognises both the importance of having data and the difficulties faced when collecting it in field and partner countries.
This understanding underscores the EU's commitment to leveraging partnerships for data collection and analysis to make informed decisions. Despite the EU's efforts, last-mile connectivity remains a challenge. It recognises that achieving universal connectivity necessitates the participation of both private and public operators, who must find it appealing to invest in infrastructure in remote areas.
The EU also acknowledges the need for foresight about future requirements. New technologies, skills, and systems may be necessary to address the evolving demands of the digital era. This highlights the EU's commitment to staying ahead of the curve and ensuring that its strategies and policies are adaptable to technological advancements.
In conclusion, the EU is strongly committed to various aspects of digital development. It supports the concept of universal meaningful connectivity, promotes a human-centric digital transformation, and takes initiatives to enhance cybersecurity. The EU emphasises the importance of investing in both hard infrastructure and soft elements like data governance and digital skills.
It recognises the significance of data collection and the challenges associated with it at the local level. The EU acknowledges the struggle with last-mile connectivity and the need to anticipate and adapt to future requirements. Finally, the EU advocates for taking action and making things better through organisations dedicated to improving health, education, and combating climate change.
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Video 2
Speech speed
117 words per minute
Speech length
241 words
Speech time
123 secs
Arguments
Universal and meaningful connectivity is critical for digital transformation and meeting the sustainable development goals
Supporting facts:
- It provides access to educational resources, health care, government services, job opportunities
Topics: Universal Connectivity, Digital Transformation, Sustainable Development Goals
Measurement and data are essential to track progress towards universal and meaningful connectivity
Supporting facts:
- Data informs about past, current and future positions enabling better decision making
- The International Telecommunication Union and the Office of the United Nations Secretary General's Envoy on Technology has established aspirational targets
- ITU's Telecommunication Development Bureau maintains an online dashboard to track progress
Topics: Universal Connectivity, Measurement, Data
Report
Universal and meaningful connectivity is crucial for driving digital transformation and working towards the achievement of sustainable development goals. It allows individuals to access a wide range of essential services such as education, healthcare, government services, and job opportunities. Universal connectivity helps bridge the digital divide, ensuring that everyone can participate in the digital age.
To effectively track progress towards universal connectivity, measurement and data are essential. Proper data usage enables better decision-making by providing insights into past, current, and future positions. The International Telecommunication Union (ITU) and the Office of the United Nations Secretary-General's Envoy on Technology have established aspirational targets to guide efforts in this area.
The ITU's Telecommunication Development Bureau maintains an online dashboard, which transparently monitors and tracks progress towards universal connectivity. Promoting universal connectivity requires a combined global effort. Recognizing this, the ITU and the European Commission have launched a global project that facilitates the expansion of connectivity.
This project demonstrates the positive stance towards achieving universal connectivity and the commitment of various stakeholders to collaborate and make it a reality. In conclusion, universal and meaningful connectivity are fundamental for digital transformation and the attainment of sustainable development goals.
It provides individuals with access to essential services and promotes inclusivity in the digital era. By utilizing effective measurement techniques and tracking progress through data, we can move closer to achieving universal connectivity. The collaborative efforts of organizations like the ITU and the European Commission highlight the importance of global partnerships in accomplishing this noble goal.