US regulator escalates complaint against Snap
Snapchat’s AI chatbot is under scrutiny as US regulators raise concerns about its impact on young users, referring the matter to the Justice Department for review.
The United States Federal Trade Commission (FTC) has referred a complaint about Snap Inc’s AI-powered chatbot, My AI, to the Department of Justice (DOJ) for further investigation. The FTC alleges the chatbot caused harm to young users, though specific details about the alleged harm remain undisclosed.
Snap Inc defended its chatbot, asserting that My AI operates under rigorous safety and privacy measures and criticised the FTC for lacking concrete evidence to support its claims. Despite the company’s reassurances, the FTC stated it had uncovered indications of potential legal violations.
The announcement impacted Snap’s stock performance, with shares dropping by 5.2% to close at $11.22 on Thursday. The US FTC noted that publicising the complaint’s transfer to the DOJ was in the public interest, underscoring the gravity of the allegations.