Ukrzaliznytsia reopens online ticket sales amid ongoing disruptions

A cyber attack forced Ukraine’s railway to suspend online services, now partially restored.

Ukrzaliznytsia, railway, cyber attack, Ukraine

Ukraine’s state-owned railway, Ukrzaliznytsia, has partially restored its online services following a large-scale cyber attack that disrupted passenger and freight transport systems. The attack, first reported on Sunday, forced passengers to buy tickets in person as the IT system went offline.

Ukrzaliznytsia announced that online ticket sales and refunds are now available in a backup format. However, due to high demand, technical interruptions may still occur, and passengers are advised to use the service only for urgent travel.

Despite ongoing challenges, the company reported that 12,000 tickets were successfully purchased through its online system after the restoration. The railway operator continues to monitor the situation and work towards fully stabilising its services in Ukraine.

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