Ofcom warns platforms over online abuse ahead of FIFA World Cup 2026

Ofcom has urged online platforms to strengthen protections against illegal hate speech, abuse, threats and harassment ahead of the FIFA World Cup 2026. The UK regulator reminded technology companies that they have legal responsibilities under the Online Safety Act to reduce the risk of users encountering criminal content on their services.

The intervention follows concerns about abuse directed at players, coaches, officials and commentators during previous international tournaments. According to Ofcom, online attacks have frequently targeted individuals based on race, ethnicity, perceived sexual orientation and disability, causing significant personal and professional harm.

Under the UK’s Online Safety Act, platforms are required to operate effective reporting systems, maintain adequately resourced moderation teams and remove illegal content without undue delay. Ofcom stated that evidence of failures to meet these obligations during the tournament could be considered as part of its ongoing compliance assessments.

The regulator also highlighted a partnership established earlier this year with the UK Football Policing Unit, the Football Association, the Premier League, the English Football League, the Women’s Super League, the Professional Footballers’ Association and anti-discrimination organisation Kick It Out.

The initiative aims to strengthen information sharing and support preventative measures against online abuse targeting individuals across the football ecosystem.

Why does it matter?

Major sporting events often lead to spikes in online abuse, particularly against athletes, officials and other high-profile figures. The scale and visibility of these events can amplify harmful behaviour and place additional pressure on platforms to enforce their content moderation policies effectively.

Ofcom’s intervention highlights how online safety regulation is increasingly being tested during major public events. The regulator’s warning also signals that compliance with the Online Safety Act will be assessed not only through policies on paper but through how platforms respond to real-world surges in harmful content.

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