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Dominican Republic

Digital Snapshot – Key Policies and Laws

The Dominican Republic’s current digital governance is anchored in Agenda Digital 2030 and the executive coordination structures built around it, including the Gabinete de Transformación Digital. In global benchmarking, the country sits in the ‘High EGDI’ group in the UN E-Government Survey 2024, ranked 85 overall (EGDI 0.7013), placing it among the stronger performers in the Caribbean. Service delivery is increasingly consolidated through the Portal Único de Servicios, framed as a single entry point for government services and transactions.

Dominican Republic’s ‘Agenda Digital 2030’

The digital roadmap with the steering wheel: Approved by Presidential Decree 527-21, the Dominican Republic’s Agenda Digital 2030 is the government’s official, whole-of-country blueprint for digital transformation, with the decree explicitly allowing annual updates. Rather than treating ‘digital’ as a single-sector project, it frames a cross-cutting programme meant to align connectivity, public services, skills, and the digital economy under one policy umbrella. Implementation is designed to be practical: the decree assigns delivery through action plans led by the Gabinete de Transformación Digital, providing a coordination mechanism across institutions rather than leaving it to isolated pilots. Public communications around the launch also stress inclusion, including broadband access and closing digital divides, while pointing to an institutional environment that aims to be open, participatory, and rights-based.

On cybersecurity, the country has an executive-approved Estrategia Nacional de Ciberseguridad 2030, adopted via Decree 313-22, aimed at strengthening national cyber capacity and resilience. Operationally, incident response is organised around CSIRT-RD, with the national profile published by the Centro Nacional de Ciberseguridad (CNCS) following RFC 2350 conventions.

For data governance and openness, the baseline privacy framework is Law 172-13 – Protection of Personal Data. Transparency and re-use of public-sector information are supported by the Política Nacional de Datos Abiertos, approved by Decree 103-22. The country also participates in the Open Government Partnership cycle through the Fifth Open Government Action Plan (2022–2024), which includes multiple ‘open state’ and digital commitments.

In the digital economy layer, Law 126-02 on e-commerce, digital documents, and digital signatures provides legal recognition for electronic transactions and trust services. Its implementation is detailed in Decree 335-03, which governs the application of the law and promotes legal certainty for digital contracting and signatures. These two instruments are the main ‘e-commerce enablin’ legal backbone referenced across public and private digital transaction systems.

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Regarding connectivity policy, Decree 539-20 mandates broadband and declares next-generation broadband access a national priority and instructs INDOTEL to formulate a Plan Nacional de Banda Ancha. On ‘5G-enabling’ steps, INDOTEL has publicly launched licensing processes for key mobile bands (700/2300/3600 MHz) aligned with next-generation mobile services. Internationally, resilience is supported by multiple subsea landing sites – Santo Domingo, Punta Cana, Puerto Plata – listed in TeleGeography’s submarine cable landing-point records. Domestically, Internet Society Pulse reports 3 active IXPs with 56 members, a valuable indicator for local traffic efficiency and redundancy.

On AI and emerging tech, the country adopted the Estrategia Nacional de Inteligencia Artificial (ENIA) and its action plan via Decree 498-23, positioning implementation through the digital/innovation governance apparatus. The coordination model was strengthened by Decree 338-23, which creates the Gabinete de Innovación y Desarrollo Digital and assigns OGTIC a central executive role. For cloud and shared digital infrastructure in government, OGTIC offers OGTICLOUD as a state platform service, and interoperability is guided by updated standards such as NORTIC A4.

Dominican Republic’s permanent mission to the UN:

The Permanent Mission of the Dominican Republic to the UN Office and other international organisations in Geneva represents the country across Geneva-based multilateral bodies. The UN Geneva directory lists the mission at Rue de Lausanne 63, 1202 Geneva, and shows a team covering portfolios such as human rights, health, labour, disarmament, and telecommunications, reflecting the breadth of Geneva’s agenda.

Official UN website: https://www.ungeneva.org/en/blue-book/missions/member-states/dominican-republic

Twitter/X: https://x.com/mirexrd

Facebook page

Follow Dominican Republic’s digital submarine cables

The data is sourced from reputable international agencies and organizations. Hover over each field for source information and explanations.
dig.watch

General profile

Official name: Dominican Republic

Source: Wikipedia

National internet domain: DO

Source: Wikipedia

Area: 48,671 km2

Source: Wikipedia

Capital: Santo Domingo

Source: Wikipedia

Population: 11.3 million

The displayed data represents the most recent information obtained from sources, typically covering the years 2018 to 2023.
Source: Wikipedia

Population growth: 0.92

Annual population growth rate for year t is the exponential rate of growth of midyear population from year t-1 to t, expressed as a percentage. Population is based on the de facto definition of population, which counts all residents regardless of legal status or citizenship.
The displayed data represents the most recent information obtained from sources, typically covering the years 2018 to 2023.
Source: World Bank Open Data

Life expectancy at birth: 74.17

Total years (Estimate for 2022)
The displayed data represents the most recent information obtained from sources, typically covering the years 2018 to 2023.
Source: databank.worldbank.org

Rule of law estimate: -0.09

Rule of Law captures perceptions of the extent to which agents have confidence in and abide by the rules of society, and in particular the quality of contract enforcement, property rights, the police, and the courts, as well as the likelihood of crime and violence. Estimate gives the country's score ranging from approximately -2.5 to 2.5 (Estimate for 2023)
Source: databank.worldbank.org

Regulatory quality estimate: 0.07

Regulatory Quality captures perceptions of the ability of the government to formulate and implement sound policies and regulations that permit and promote private sector development. Estimate gives the country's score ranging from approximately -2.5 to 2.5 (Estimate for 2023)
Source: databank.worldbank.org

Political stability: 0.33

Political Stability and Absence of Violence / Terrorism: measures perceptions of the likelihood that the government will be destabilized or overthrown by unconstitutional or violent means, including politically-motivated violence and terrorism. Estimate gives the country's score ranging from approximately -2.5 to 2.5 (Estimate for 2023)
Source: databank.worldbank.org

Economic info

Currency: Dominican peso

Source: Wikipedia

Unemployment (%): 5.56

Unemployment, total (% of total labor force)
The displayed data represents the most recent information obtained from sources, typically covering the years 2018 to 2023.
Source: databank.worldbank.org

GDP (current US$): 121.4 billion

The displayed data represents the most recent information obtained from sources, typically covering the years 2018 to 2023.
Source: databank.worldbank.org

GDP growth (annual %): 2.36

The displayed data represents the most recent information obtained from sources, typically covering the years 2018 to 2023.
Source: databank.worldbank.org

GDP per capita (current US$): 10.7 thousand

The displayed data represents the most recent information obtained from sources, typically covering the years 2018 to 2023.
Source: databank.worldbank.org

Inflation, consumer prices (annual %): 4.79

The displayed data represents the most recent information obtained from sources, typically covering the years 2018 to 2023.
Source: databank.worldbank.org
dig.watch

Digital profile

Internet and social media penetration:

Individuals using the internet, total (%): 84.38

The displayed data represents the most recent information obtained from sources, typically covering the years 2018 to 2023.
Source: www.itu.int

Social media users: 7.2 million

Estimate for 2024
Source: datareportal.com

Male internet users (%): 83

Male internet users as a % of total male population.
The displayed data represents the most recent information obtained from sources, typically covering the years 2018 to 2023.
Source: www.itu.int

Facebook users: 5.7 million

Estimate for 2024
Source: datareportal.com

Female internet users (%): 85.60

Female Internet users as a % of total female population.
The displayed data represents the most recent information obtained from sources, typically covering the years 2018 to 2023.
Source: www.itu.int

Instagram users: 4.6 million

Estimate for 2024
Source: datareportal.com

Households with internet access at home (%): 46.16

The displayed data represents the most recent information obtained from sources, typically covering the years 2018 to 2023.
Source: www.itu.int

Linkedin users: 1.7 million

Estimate for 2024
Source: datareportal.com

Fixed broadband subscriptions: 11.13

Total fixed broadband subscriptions (per 100 people) refers to fixed subscriptions to high-speed access to the public internet (a TCP/IP connection), at downstream speeds equal to, or greater than, 256 kbit/s.
The displayed data represents the most recent information obtained from sources, typically covering the years 2018 to 2023.
Source: www.itu.int

X users: 836.3 thousand

Estimate for 2024
Source: datareportal.com

Mobile infrastructure and access:

Mobile ownership (%): 76.01

Mobile phone ownership as a % of total population (Estimate for 2023)
Source: https://www.mobileconnectivityindex.com/

Mobile Infrastructure: 66.96

Mobile Infrastructure index: High-performance mobile internet coverage availability. It includes parameters such as network coverage, performance, quality of supporting infrastructure and amount of spectrum assigned to mobile network operators (Estimate for 2023)
Source: https://www.mobileconnectivityindex.com/

Gender gap in mobile internet (%): 0

This metric evaluates the disparity in mobile internet access between genders. (Estimate for 2023)
Sources: https://www.gallup.com/ and https://www.mobileconnectivityindex.com/

Mobile Affordability: 53.91

Mobile Affordability index : The availability of mobile services and devices at price points that reflect the level of income across a national population. It includes parameters such as mobile tariffs, headset prices, taxation and inequality (Estimate for 2023)
Source: https://www.mobileconnectivityindex.com/

Gender gap in mobile ownership (%): 0

Represents the disparity between genders in owning mobile devices. (Estimate for 2023)
Sources: https://www.gallup.com/, https://datareportal.com/ and https://www.mobileconnectivityindex.com/

Top-Level Domains (TLDs) per person: 50.95

Number of generic and country Top Level Domains per person Estimate for 2023.
Source: https://zooknic.com/

Network performance: 54.12

Network performance index: Quality of mobile services measured by download speed, upload speed and latencies (Estimate for 2023)
Source: https://www.mobileconnectivityindex.com/

Mobile download speeds: 32.95

Mobile download speeds: Average download speed for mobile users (originally in Mbit/s) (Estimate for 2023)
Source: Ookla's Speedtest Intelligence

Mobile uploads speeds: 44.45

Mobile uploads speeds: average uploads speed for mobile users (originally in Mbit/s) (Estimate for 2023)
Source: Ookla's Speedtest Intelligence

Mobile Latencies: 84.95

Mobile Latencies: Average latency for mobile users (originally in milliseconds) (Estimate for 2023)
Source: Ookla's Speedtest Intelligence

Network Coverage (%): 95.81

Network coverage (% of total population) (Estimate for 2023)
Source: https://www.mobileconnectivityindex.com/

2G Coverage (%): 99.53

Coverage % of population (Estimate for 2023)
Source: www.itu.int

3G Coverage (%): 99.15

Coverage % of population (Estimate for 2023)
Source: https://www.mobileconnectivityindex.com/

4G Coverage (%): 99

Coverage % of population (Estimate for 2023)
Source: https://www.mobileconnectivityindex.com/

5G Coverage (%): 66

Coverage % of population (Estimate for 2023)
Source: https://www.mobileconnectivityindex.com/

Operating system and browser market share estimate

Operating system market share (%):

Desktop, Tablet & Console Operating System Market Share: Estimate for 2024
Source: https://gs.statcounter.com/

Browser market share (%):

Browser Market Share Worldwide: Estimate for 2024
Source: https://gs.statcounter.com/

Android: 36.92

Chrome: 62.24

Win10: 17.03

Safari: 26.94

iOS: 28.04

Edge: 4.96

OS X: 3.80

Firefox: 1.16

Win11: 8.98

Samsung Internet: 1.48


The UN E-Government Survey

The UN E-Government Survey is the assessment of the digital government landscape across all UN member states. The E-Government Survey is informed by over two decades of longitudinal research, with a ranking of countries based on the UN E-Government Development Index (EGDI), a combination of primary data (collected and owned by the UN Department of Economic and Social Affairs) and secondary data from other UN agencies.
Source: https://publicadministration.un.org/egovkb/en-us/Reports/UN-E-Government-Survey-2024

E-Government Rank: 85

Nations E-Government Development Index (EGDI), a combination of primary data (collected and owned by the United Nations Department of Economic and Social Affairs) and secondary data from other UN agencies. Estimate gives the country's rank.
Source: https://publicadministration.un.org/egovkb/en-us/data-center

E-Government Index: 0.70

The EGDI is a composite measure of three important dimensions of e-government, namely: provision of online services, telecommunication connectivity and human capacity. Estimate gives the country's score ranging from approximately 0 to 1.
Source: https://publicadministration.un.org/egovkb/en-us/data-center

E-Participation Index: 0.65

The E-Participation Index (EPI) is derived as a supplementary index to the United Nations E-Government Survey. Estimate gives the country's score ranging from approximately 0 to 1.
Source: https://publicadministration.un.org/egovkb/en-us/data-center

Online Service Index: 0.64

The online services index was developed by the UN to evaluate the scope and quality of government online services. Estimate gives the country's score ranging from approximately 0 to 1.
Source: https://publicadministration.un.org/egovkb/en-us/data-cente

Human Capital Index: 0.71

The Human Capital Index (HCI) quantifies the contribution of health and education to the productivity of the next generation of workers. Estimate gives the country's score ranging from approximately 0 to 1.
Source: https://publicadministration.un.org/egovkb/en-us/data-center

Telecommunication Infrastructure Index: 0.74

Telecommunication Infrastructure Index- Telecommunication Infrastructure Index (TII) Composite Indicator that measures the countries' Telecommunication infrastructure readiness to adopt the opportunities offered by Information and Communication Technology as to enhance their competitiveness. Estimate gives the country's score ranging from approximately 0 to 1.
Source: https://publicadministration.un.org/egovkb/en-us/data-center

Government AI Readiness Index

Ranking: 73

Global Ranking is calculated based on the total score. (Estimate for 2024).
Source: https://oxfordinsights.com/ai-readiness/ai-readiness-index/

Total: 52.69

The total score is calculated by taking the arithmetic mean of each dimension, followed by the arithmetic mean of each pillar. The final score is the arithmetic mean of the three pillars, with all indicators, dimensions, and pillars weighted equally. (Estimate for 2024).
Source: https://oxfordinsights.com/ai-readiness/ai-readiness-index/

Government: 69.04

This pillar evaluates a government's readiness and capability to implement AI responsibly and effectively. It includes several dimensions: the presence of a national AI strategy (Vision), regulations for data protection, privacy, and cybersecurity, along with ethical frameworks and accountability measures (Governance and Ethics). It also considers the existing IT infrastructure, online services, and promotion of emerging technology investments (Digital Capacity). Finally, it assesses the government’s ability to change and innovate effectively, including responsiveness to change, effectiveness, and use of procurement data (Adaptability). (Estimate for 2024).
Source: https://oxfordinsights.com/ai-readiness/ai-readiness-index/

Technology Sector: 24.77

This pillar assesses the country's technology sector and its ability to support AI implementation. It includes the maturity of the sector, measured by metrics such as the number of AI and non-AI unicorns, value of trade in ICT services and goods, and spending on computer software (Maturity). It also evaluates the sector's capacity for innovation, considering factors like time spent dealing with regulations, availability of venture capital, R&D spending, company investment in emerging technology, and research papers published in AI (Innovation Capacity). Additionally, it examines the availability of skills within the population, focusing on STEM graduates, GitHub users, female STEM graduates, quality of engineering education, and ICT skills (Human Capital). (Estimate for 2024).
Source: https://oxfordinsights.com/ai-readiness/ai-readiness-index/

Data and Infrastructure: 64.27

This pillar evaluates a country’s technological and data infrastructure to support AI implementation. It examines the quality of technological infrastructure, including telecommunications, supercomputing capabilities, broadband quality, 5G infrastructure, and the adoption of emerging technologies (Infrastructure). It also assesses the availability of data for training AI models, considering factors such as open data, data governance, mobile-cellular subscriptions, household internet access, and statistical capacity (Data Availability). Additionally, it considers the representativeness of the available data, focusing on metrics like the gender gap in internet access and the affordability of internet-enabled devices relative to GDP per capita (Data Representativeness). (Estimate for 2024).
Source: https://oxfordinsights.com/ai-readiness/ai-readiness-index/