Digital Watch Observatory - Digital Governance in 50+ issues, 500+ actors, 5+ processes
Countries at the UN Global Dialogue on AI Governance argued that closing AI divides requires far more than expanding access, calling for sustained investment in infrastructure, skills, governance and local innovation so developing countries can become AI creators rather than consumers.
AI is reshaping work more through changes to job quality, skills and working conditions than mass automation, prompting calls at WSIS Forum 2026 for human-centred policies, stronger labour protections and coordinated action to ensure workers benefit from the digital transition.
Speakers urged policymakers to look beyond screen time and address platform design, media literacy, family context and youth participation.
ServiceNow CRM helped UNJSPF unify workflows and improve visibility across global pension operations.
The AI era demands digital skills, technology transfer and fair data governance, according to UNCTAD.
UN discussions on bridging AI divides highlighted that meaningful AI participation depends not only on access to technology, but also on investment in infrastructure, skills, governance, local languages and international cooperation to ensure all countries can help shape AI's future.
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WSIS+20 Process
The year 2025 marks 20 years since the finalisation of the World Summit on the Information Society (WSIS), and a review process looking at 20 years of WSIS outcomes implementation will conclude with a high-level meeting at the UN General Assembly (UNGA), in December. This page keeps track of the process leading to the UNGA meeting in December 2025. It also provides background information about WSIS and related activities and processes since 1998.
Explore the Observatory
Digital Technologies
From internet applications to quantum computing, we focus on advanced and emerging digital technologies which are increasingly reshaping our economies and societies.
Clusters of Policy topics
We unpack digital policy by exploring over 50 topics – from access and sustainable development to network security and the future of work – classified in 7 clusters.
Processes
Follow some of the most important digital policy processes, from the EU's work on the Digital Services Act/Digital Markets Act to the UN Cybercrime Ad Hoc Committee.