WhatsApp agrees to be more transparent when updating terms of service
The European Commission has announced that WhatsApp has committed to being more transparent on changes to its terms of service. For future updates to its terms, WhatsApp promised it would explain clearly to users what changes it intends to make to its contracts and how the changes could affect users’ rights.
The announcement came after discussions between the company and the Consumer Protection Cooperation (CPC), a network of authorities responsible for enforcing the EU consumer protection laws.
WhatsApp has also committed to making it easier for users to reject updates when they disagree and to explain what happens when users reject an update. In its discussions, the companies also confirmed it does not share personal data with third parties or other Meta companies for advertising purposes.
CPC will be monitoring how the company will implement these commitments.