Unily launches Insight Center to streamline AI integration

Unily Go, a new mobile app aimed at improving communication for frontline workers, was also announced, offering AI-driven features and secure messaging capabilities.

Unily, Insight Center, AI, platform

Unily has introduced its new ‘Insight Center’, a platform designed to help large enterprises integrate and manage digital assistants and language models. The solution provides a central access point for multiple AI tools, streamlining their use across business functions like HR and customer service. It also ensures efficient governance and prioritises simplicity in its user experience.

At its annual event, Unite 24, Unily also announced the launch of ‘Unily Go’, a mobile app focused on improving engagement and communication for frontline workers. The app helps connect employees who don’t have access to desktop computers, offering secure messaging and personalised features to keep teams connected.

By partnering with industry leaders such as Microsoft and Workgrid, Unily ensures its platform offers a comprehensive and secure way for organisations to interact with the digital assistants of their choice. Unily Go, in particular, addresses the need for better communication tools for mobile workers in sectors like retail and manufacturing.

Both the Insight Center and Unily Go will become part of the Unily employee experience platform in 2025. The company plans to offer these features with white-labelling options so businesses can align the tools with their corporate branding.