Uber has partnered with paratransit provider MV Transportation to improve service and response times to wheelchair users in some areas of the USA and Canada. Uber does not own the vehicles its services provide, and not enough wheelchair-accessible vehicles (WAV) have been available. This step comes after feasibility studies and lawsuits alleging discrimination against wheelchair users. Acknowledging the situation, Uber CEO Dara Khosrowshahi wrote: 'We know there is still a long way to go—and that we’re at the beginning, not the end, of this journey'.
According to UN estimates, there are 1 billion people with disabilities in the world. The factors that contribute to increasing this number include war and destruction by natural as well as human causes; poverty and unhealthy living conditions; and the absence of knowledge about disability, its causes, prevention, and treatment. The Internet provides new possibilities for social inclusion and for safeguarding the rights of persons with disabilities.