SimpliSafe launches new outdoor monitoring solution

Outdoor monitoring from SimpliSafe includes advanced hardware and 24/7 human oversight.

SimpliSafe's new Active Guard service blends AI surveillance with human decision-making for enhanced outdoor security.

SimpliSafe has launched the Active Guard Outdoor Protection service, enhancing its security offerings with a combination of AI and human monitoring. Priced at $50 per month, this new tier builds on its $32 indoor monitoring plan, providing 24/7 protection for outdoor spaces through advanced surveillance.

The new service relies on the Outdoor Security Camera Series 2, which features an ‘AI for the Familiar Face’ feature. This AI minimises false alarms by identifying known visitors. If an unrecognised person is detected, a human agent is alerted and can intervene by activating lights, triggering a siren, or notifying the authorities.

Executives at SimpliSafe emphasise that human agents retain the final decision-making authority, using AI only as a support tool. Hooman Shahidi, SVP of Product, stated that the company prioritises human judgement and workforce diversity to ensure fair monitoring practices. CEO Christian Cerda noted that while the company explores generative AI, it remains cautious about implementing new technologies.

The Series 2 camera costs $200 and offers HD recording, a 140-degree field of view, and two-way communication. It can be powered by batteries or connected to a power source and is waterproof for outdoor use. SimpliSafe, founded in 2006, operates primarily in the US but has expanded to the UK since 2019.