Oracle unveils AI agents to assist sales teams
Oracle’s AI agents are now available to customers at no extra charge, reflecting the company’s focus on enhancing enterprise software solutions.

Oracle has introduced a suite of AI agents designed to streamline tasks for sales professionals. Unlike consumer-focused virtual assistants, these agents specialise in specific functions, such as updating records after customer meetings and compiling detailed reports to assist with deal negotiations. The agents can integrate data from across Oracle’s business software ecosystem, even translating information from different languages to offer sales teams a comprehensive view of customer interactions.
A notable feature of the new system is its ability to highlight critical insights, such as delays in shipments affecting repeat customers in other regions, which can help sales teams navigate negotiations more effectively. Rob Pinkerton, Oracle’s senior vice president, emphasised the global relevance of the technology, especially for companies operating in multiple markets. The tools are particularly tailored for industries like manufacturing and logistics, where accurate and timely data is crucial.
The AI agents are available to customers starting this week at no additional cost, reflecting Oracle’s commitment to enhancing its software offerings. The move aligns with broader industry trends, as competitors like Microsoft and Google also focus on deploying specialised AI to increase productivity and tackle complex challenges in enterprise environments.