New AI assistant to guide Uber drivers on EV options
Uber drivers will be able to access personalised EV advice through an AI assistant set to launch in 2025, designed to help with charging and vehicle choices.
Uber is set to launch an AI assistant for its drivers in the United States in early 2025, powered by OpenAI’s GPT-4.0, aimed at supporting drivers with queries related to electric vehicles (EVs). The assistant will initially help answer questions on topics such as where to charge EVs and which models to buy. In time, the AI may expand its capabilities to include other uses.
The assistant will be accessible from the Uber driver app and will offer personalised responses based on a driver’s location, needs, and available government incentives. Future updates are expected to include voice interaction, allowing drivers to speak directly to the AI, with audio responses.
Uber also announced an ‘EV mentorship program’ to encourage experienced EV drivers to help guide others interested in making the switch to electric vehicles. Mentors will receive financial incentives for sharing their knowledge and insights about owning and driving EVs.
As part of its broader focus on climate action, Uber is enhancing its Uber Green service, with an EV-only option in 40 cities. Riders can now choose electric vehicles in cities like New York, Los Angeles, and Paris.
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