Kernel’s robotic restaurant undergoes makeover

Initially, the restaurant’s industrial design and heavy use of robotics confused diners, prompting a temporary closure in early July for a redesign to create a more inviting atmosphere.

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Kernel, a New York City startup founded by Chipotle Mexican Grill’s Steve Ells, features a unique dining experience using robotic technology to prepare plant-based meals. A robotic arm flips burger patties while a conveyor belt moves dishes along the assembly line. Human staff then add finishing touches and package the meals for customer pick-up.

Initially, Kernel’s industrial look and robotic processes confused diners, leading Ells to temporarily close the restaurant in early July for a brief redesign. The goal was to make the space more inviting by adding seating, pictures, warmer colours, and softer lighting to better signal that it serves food.

The revamped Kernel now aims to blend advanced technology with a welcoming atmosphere, ensuring that diners feel comfortable and clearly understand the innovative dining experience on offer. This approach combines efficiency with a human touch, setting a new standard for the future of food service.