Driving the digital inclusion of persons with disabilities: Policy considerations for low- and middle-income countries

GSMA published a study on Driving the Digital Inclusion of Persons with Disabilities: Policy considerations for low- and middle-income countries which outlines a framework for action to increase digital inclusion for persons with disabilities. The study hinges on recent gathering data and evidence on the mobile disability gap alongside a policy review in 28 countries across Africa and Asia by a) integrating a disability-inclusion perspective into relevant policies, b) addressing the barriers to digital inclusion, c) working together and sharing good practices and lessons. The study is concluded with a number of recommendations to address current barriers to digital inclusion and support effective policy implementation including:

  • Raising awareness of the accessibility and usability needs of persons with disabilities across a range of stakeholders;
  • Improving the affordability of smartphones and mobile data services;
  • Raising awareness of the range of skills needed to inform targeted training interventions;
  • Supporting the development of relevant content, as well as the growth of innovative, local, digital AT ecosystems; and
  • Providing persons with disabilities with sufficient safeguards and mechanisms to enable a safe and secure online experience.