Class action against Google in U.K.

30 Nov 2017

The group 'Google You Owe Us', led by former executive director and government adviser, Richard Lloyd, is launching a class action against Google UK for abusing the trust of its consumers. According to the group, Google unlawfully collected the information of its users by bypassing security settings on their iPhones. This was done by installing ad-tracking cookies on the devices of Safari users, whose default setting is to block such cookies. This raises the question of how Google uses cookies.

Explore the issues

Privacy and data protection are two interrelated Internet governance issues. Data protection is a legal mechanism that ensures privacy. Privacy is usually defined as the right of any citizen to control their own personal information and to decide about it (to disclose information or not). Privacy is a fundamental human right. It is recognised in the Universal Declaration of Human Rights, the International Covenant on Civil and Political Rights, and in many other international and regional human rights conventions. The July 2015 appointment of the first UN Special Rapporteur on the Right to Privacy in the Digital Age reflects the rising importance of privacy in global digital policy, and the recognition of the need to address privacy rights issues the the global, as well as national levels.

Consumer trust is one of the main preconditions for the success of e-commerce. E-commerce is still relatively new and consumers are not as confident with it as with real-world shopping. Consumer protection is an important legal method for developing trust in e-commerce.


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