AI-driven job surge in India by 2028

India’s technology workforce is expected to expand significantly by 2028, creating an estimated 2.73 million new tech jobs, according to a ServiceNow report. As AI transforms industries nationwide, the overall workforce in India is projected to increase by 33.89 million, rising from 423.73 million in 2023 to 457.62 million. This growth is anticipated to bring a wave of new opportunities for professionals, particularly in tech-focused roles.

The retail sector is expected to drive the bulk of new employment, requiring nearly seven million additional workers as it adapts to tech innovations. Job opportunities in retail will increasingly demand skills in software development and data engineering, aligning with a broader shift towards a tech-enabled workforce. Other sectors set for growth include manufacturing, which anticipates 1.5 million new roles, as well as education and healthcare, each expected to see hundreds of thousands of new job openings.

ServiceNow’s research underscores the need for upskilling initiatives to support this tech-driven transition. Companies and policymakers are urged to work together in facilitating training efforts, ensuring a seamless shift for professionals moving into technical roles. Strategic investments in tech skills will also provide pathways for individuals to pursue advanced digital careers across various industries.

Demand for tech roles such as Software Application Developers, Systems Software Developers, and Data Engineers is expected to soar, with tens of thousands of new positions in these fields. Other high-demand roles include Web Developers, Data Analysts, and Software Testers, reflecting a growing need for skilled professionals to support expanding digital economy in India.