Google fixes Gmail bug that sent spam into primary inboxes

Email categorisation errors disrupted Gmail accounts before Google confirmed a full system fix.
Gmail logo on digital background representing Google's email service disruption and spam filtering malfunction

Gmail experienced widespread email filtering issues on Saturday, sending spam into primary inboxes and mislabelling legitimate messages as suspicious, according to Google’s Workspace status dashboard.

Problems began around 5 a.m. Pacific time, with users reporting disrupted inbox categories, unexpected spam warnings and delays in email delivery. Many said promotional and social emails appeared in primary folders, while trusted senders were flagged as potential threats.

Google acknowledged the malfunction throughout the day, noting ongoing efforts to restore normal service as complaints spread across social media platforms.

By Saturday evening, the company confirmed the issue had been fully resolved for all users, although some misclassified messages and spam warnings may remain visible for emails received before the fix.

Google said it is conducting an internal investigation and will publish a detailed incident analysis to explain what caused the disruption.

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