eSafety highlights risks in connected vehicle technology
Reports from frontline workers show that smart vehicle connectivity can create vulnerabilities, prompting eSafety to recommend clearer protections and improved safety measures for users.
Australia’s eSafety regulator is drawing attention to concerns about how connected car features can be misused within domestic and family violence situations.
Reports from frontline workers indicate that remote access tools, trip records and location tracking can be exploited instead of serving their intended purpose as safety and convenience features.
The Australian regulator stresses that increased connectivity across vehicles and devices is creating new challenges for those supporting victim-survivors.
Smart cars often store detailed travel information and allow remote commands through apps and online accounts. These functions can be accessed by someone with shared credentials or linked accounts, which can expose sensitive information.
eSafety notes that misuse of connected vehicles forms part of a broader pattern of technology-facilitated coercive control, where multiple smart devices such as watches, tablets, cameras and televisions can play a role.
The regulator has produced updated guidance to help people understand potential risks and take practical steps with the support of specialist services.
Officials highlight the importance of stronger safeguards from industry, including simpler methods for revoking access, clearer account transfer processes during separation and more transparent logs showing when remote commands are used.
Retailers and dealerships are encouraged to ensure devices and accounts are reset when ownership changes. eSafety argues that design improvements introduced early can reduce the likelihood of harm, rather than requiring complex responses later.
Agencies and community services continue to assist those affected by domestic and family violence, offering advice on account security, safe device use and available support services.
The guidance aims to help people take protective measures in a controlled and safe way, while emphasising the importance of accessing professional assistance.
eSafety encourages ongoing cooperation between industry, government and frontline workers to manage risks linked to emerging automotive and digital technologies.
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