Lufthansa turns to automation and AI for efficiency
At its Capital Markets Day, Lufthansa highlighted AI and automation as central to its long-term strategy for efficiency and profitability.
Lufthansa Group has unveiled a transformation strategy that places digitalisation and AI at the centre of its future operations. At Capital Markets Day, the company said efficiency will come from automation and streamlined processes.
Around 4,000 administrative roles are set to be cut by 2030, mainly in Germany, as Lufthansa consolidates functions and reduces duplication of work. Executives stressed that the focus will be on non-operational roles, with staff reductions to be conducted in consultation with social partners.
The airline group also confirmed continued investment in fleet renewal, with more than 230 new aircraft expected by 2030. Digital transformation and AI aim to cut costs, accelerate decisions, and boost competitiveness across the group’s airlines, cargo, and technical services.
By 2030, Lufthansa aims for an 8-10 percent EBIT margin, 15-20 percent return on capital, and over €2.5 billion in annual free cash flow. The company said these measures will ensure long-term resilience in a changing industry.
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